The complex is good for weekendIs open outside pool and the beachThe others spaces like indoor activities are close due to Covid 19Ir really well maintain my room was located at 12 floor viewside beach and cityThe room was clean ,everything work wellYou can be planed a long week for summerIs not the best in the zone but works really well with my budget. If youre at the building you can park inside and use the elevator is a good option.Good team work.

Wife and I arrived July 3 and stayed for two weeks we loved it. The room was spotless, updated and had all the special essentials for cooking. We enjoyed the friendly staff there who kept the resort very clean. I was really impressed with how everyone picked up there own trash on the beach . Definitely will be coming back very soon.

Go here every year for my daughters dance competition that is held in Datona at another hotel. We prefer this one because everyone is nice and they have nice pools and amenities. Some are currently unavailable due to covid-19. Cant wait till they open back up.

Was nice, service good.

Nice stay. very relaxing chill spot and all staff were very kind. extremely clean with lots of things to do. close to shopping /grocery stores. great view at our 2nd story corner condo. bed was comfy. pull out bed was a rock but we didnt need it. the condo had about anything we needed. will be back.

Very clean. Quiet. Soft bedding and towels. Good price. Nice ocean views. Can not say enough good things. Awesome time here.

Staff was amazing! Front desk check in was smooth. The charges to my account were correct. Room was nice! People not wearing masks in the resort, even though there were signs everywhere that said you had too, just floored me. I waited numerous times for the elevator because they were packed in there like sardines. I will be back! Next time Ill make sure the truck show isnt going on.

Visited for the NASCAR race this summer. Ive stayed in in better hotels and worse hotels. Due to covid the indoor pools were closed which was disappointing because there are no hot tubs outdoors. Overall the room was fine and hotel in general was fine. Was nice parking in the parking deck which was just steps from our room. DJ at the pool during the day on Saturday was fun.Nobody wearing masks but that doesnt particularly bother me as it seemed to be normal amongst the entire town.One thing that was odd, no lights on the pool deck which seemed dangerous. There were cored lights in the pool but nothing around the deck area. Could easily see someone whos inebriated falling in at night.Overall I would stay here again if we returned to Daytona. Was a better price than the Hilton or Hard Rock and I felt fine with the accommodations

Positive: Great location Negative: Very slow to respond to needing towels and linen

It was pretty decent. Id definitely go again. My only issues were, the phone in the room wasnt working, almost as if it was just there for looks and there was no bedding for the pull out bed and not enough towels in the room. Other than that, it was clean and smelled cleaned. Staff is friendly which is always a plus!!

First time at this resort hotel and it wont be our last. Had a wonderful time with the pools, splash pad and having the beach right outside your backdoor is great. My sons really enjoyed it too which makes us smile from ear to ear especially around this time with the pandemic.

Positive: It e as fun Negative: Fun

My husband booked a room on their 14th floor, WHICH COST MORE, because those rooms appeared very spacious on their website. Upon arriving, the man at the front desk CLAIMED he was doing us a favor by upgrading our room to one with a full ocean view on the 3rd floor instead of the partial view we booked on the 14th floor. He failed to mention that the room was a downgrade. The room was small and the furniture was old and worn out.After viewing the room we went back to the front desk and asked for the room we originally booked. The lady at the front desk told us the that the only difference in the rooms was the 14th floor rooms were recently remodeled. OK!! THAT IS WHY WE BOOKED AND AGAIN PAYED MORE FOR THOSE ROOMS!She stood there looking lost when we asked for the room we booked. The rude manager finally intervened and gave us our correct room but first she claimed the room wasn’t ready. When we said we’ll wait.... magically the room became ready .Our new room was nice and spacious and looked like the room we originally booked.Please be aware of the room you book because the staff will try to get over if you let them. They was going to downgrade our room while still having us pay for an upgraded room. Apparently they were trying to give our room away to someone else.

Had the best birthday vacation there, it was clean the staff was helpful. I will return again. I couldnt have been more happier to celebrate my birthday there.Thank u

We stayed here over labor day weekend. Have to say not the best hotel, many be the worst hotel we have ever stayed at. To start off its almost impossible to get anybody on the phone to speak to someone. We got there on a Wednesday afternoon, the room we booked was not the room we got or at less not by the pictures that they show but i guess since they only have a few pictures of the rooms they can get away with fooling guests. The staff around the pool were very rude to our family and at one point they said they had been watching us all day, kinda wired if you ask me. But we got three rooms for a big family vacation 3 of the people with us were over 60 years old and my father that is 75 and we had 5 kids the oldest being 8 and the youngest 7 months old. So no reason to be watching us all day while by the pool, the reason for that is they said we were going to our rooms to get beer when in fact we as a group spent well over 700 dollars on drinks and food at there bar and we had to take our kids up to the room to eat, nap, or to get something to drink for them since there bar does not sell little kids drinks while we were by the pool we watched people bring there coolers with them and drink there own beer but for some reason we were singled out by their staff while the whole time we had there drinks and food on the table we were sitting at. The rooms were very nasty our pull out couch was so rusty and the spring were broken we were scared to let our kids sleep on it, the kitchen was very nasty as well. To spend that much money for a vacation and be treated that way is unacceptable. On the other hand the 4 pools were clean and the food and drinks from the bar were great and a good view of the beach and ocean. If you stay here try their hamburger we all enjoyed it one of the people with us got it everyday for lunch.

Positive: Ocean view was beautiful walkway right to beach Negative: The furniture and decor are very outdated bed was very run down

So good. It was a great place to stay. Everyone was so nice. The place was great.

I really love this hotel. Every year I stay in a different suite. This year I was disappointed with the very dated sofa. It was dirty, and leaning. The carpet and furniture needs some SERIOUS cleaning. I plan to have a family reunion there in 2021.I know it isnt 5 star but the furnishings should be clean enough that I dont have to cover it to sit.

Positive: The beach access Negative: The staff was rude the rooms were not whatâ€s advertised

The room and view we had were incredible. We had a private room and it was spotless. Love this resort.

This was me and my boyfriends first vacation together in 4 years so I had very high expectations and they hit everyone with a nail!I was so excited to be there and just felt happy to be there!Very clean! When I say right on the beach, it is right on the beach!3 pools outside with a kid pad that has the coolest fountains! With an amazing tiki bar with very tasty drinks!Originally check in time was 4pm, we showed up at 12pm to ask to use the parking garage before checking in, our room ended up being ready! It made everything so much easier!We will be back and I wont question to go somewhere else! Thanks to our front desk guy Maurice for making this happen!Thank you Daytona Beach Resort! We will be back!

Positive: Oceanfront Negative: shared balconies, no sliders, nasty bathroom and ceiling light not working in kitchen

I really want to give it only one star or even lower because its the worst room weve ever stayed in what you consider a resort. The stars are only for employees who work there because they are nice and friendly and its ocean front room. The pictures on the website are very nice though but in reality it is not the same. We paid $395 for 2 nights with two queen beds and a full kitchen. Maybe some customers stayed in upgraded rooms but not us. First we were placed in a room with wet carpeting because of the water coming from the aircon unit. It was easy to tell no furniture in the room was ever upgraded or replaced since the beginning of time. The arm rest on one of the chairs was broken and its amazing that they left it there. We were moved into the next room and supposedly better. Same worn out furniture and too many missing items in the kitchen, hair dryer is broken and tiles in the shower has mildew. The management maybe never look at the inside of these rooms they are renting out to people. The hallways in our floor (7th) look good though. So dont judge the book by its cover. We will never stay here.

It is 2:25am. Until 1:50am we were sitting in the lobby- where by the way the AC was not working (could tell from condensation on air vents). This is due to a fire alarm evacuation that STARTED around 10:45pm.Manager Jimmy shared he is doing all posible to resolve. There is no fire but the system alarm continues to go off NON STOP. He has been working for hours with technicians to resolve. I shared my concerns with his rude staff with nothing done and he also did not share any word with me on resolution to address terrible customer service.My issue with the front desk person- who REFUSED on three requests to give her name- is her rude, disrespectful, and condescending nature with the hotel patrons. This interaction was when I called, I was a few min away; had left the property 4 minutes ago. She advised me there was a fire truck- that was a lie- came back right away to find no fire truck. Sat down in the lobby to observe all going on for a long time.Sad to see how she continued to treat additional families (elderly and children) that came to get help, clarity, assistance, a refund (which was refused) or even just empathy and understanding. She did however find time to laugh with a fellow coworker.One family said they would call the cops... not even that allowed her to react with empathy and care. ALL during the LOUDEST fire alarms going off continuously! If this is how a non existent fire/ alarm system issues situation is handled- I cannot fathom how a REAL FIRE one would be!I am disgusted!

Our first room was great... our second day we wanted to find out about an upgraded room.. the front desk clerk Maurice was amazing we asked allot of questions and he helped with no hesitation and got us an awesome room shout out to maurice again ur awesome ... this was our first time at this hotel and its going to be our new spot when we come to visit

Positive: Swimming pools Negative: Nasty rooms. Dirty bathrooms. Small rooms. Nasty carpet. No chairs on the balcony.

The location was great, other than that everything else wasnt as so. I booked this hotel with hotels.com. Once we arrived to our room, it was obvious this was not a 3.5 star hotel. The stairway Isles and walkway was not clean. It was run down. Its obvious that this hotel has certain rooms available for third party websites for customers who book and think theyre getting a great deal. The room had a musty odor, the bathroom was dirty, and the shower looked like a three-year-old child tiled it. also not to mention the mold. Also in the small kitchenette there were many roaches I had seen.. the bed was very hard, and made noises if you move around in it. Sounding like the Springs are ready to break any moment.. This is a 2 to 2.5 star hotel at very best. As we were sleeping, there were many very Rowdy guest surrounding us. That woke us up at 3 and 4 in the morning. When I woke up the next day there was a person sleeping in the corridor. Even though this is not the hotels fault, there was no security to help the situation.Ravi, 1 night trip, Aug 8, 2020Verified Hotels.com guest review

Positive: Super clean, great and helpful staff with an expectional view of the beach Negative: No

Great location and a great value. The parking garage is directly connected to the hotel, so its easy to get to your car even if its raining. Pool area and access to the beach are very nice. Employees we met were all very courteous.The balcony view to the ocean is fabulous. The only downside was other guests who used their balconies to smoke thus fouling the air for those around them.Only other down sides were a bed a little on the soft side and floors that were a little dirty. The bathroom, on the other hand, was spotless.

Positive: Location Negative: Needs better maintenance Kitchen sink leaked and smelled bad Most of the overhead lights were out

We havent stayed there yet but we looked around inside and outside and seems to be very nice little construction going on the front desk was very helpful

Once we arrived, we asked the front desk attendants, Teddy and Robert, if we could just see if a balcony room was available. They instantly upgraded us to the top floor, VIP floor! We insisted on paying extra but they insisted they would prefer us to enjoy our stay!We did enjoy our stay.Leaving, we were helped by Marquis at the front desk and he gave us some tips on how to get the rooms we would always prefer!Thank you everyone for making our vacation enjoyable!

Nice place. 25 minutes away from Daytona boardwalk.

Positive: Nothing Negative: Pool was dirty. Go look at it yourself. My room was dirty, the shower drained slow and there was a poop stain on the toilet seat. Very disappointed

Really nice hotel for a good price nightly. They have two really nice heated pools and a jacuzzi, as well as a large bar that also sells food. The drinks were a reasonable price but the food slightly more expensive - never had the food but the drinks were good. They have a nice parking garage where you don’t need to fight for a spot and it’s key card to get in; keeping your car secure in spot. I came here for a conference and the ballroom is really nice but one of the other rooms had a large poles blocking views of speakers so it really depends on the conference rooms you’re sent to and how they’re set up. Amazing views and direct access to a beautiful beach. It was a good time of year to come in September. Not crazy amounts of people, but still perfect weather for beaching.

It’s a Good place and the location is exceptional.

Loved it... Sunsets, sunrises sea turtles and dolphins to needle fish shells and beautiful sunrise...many indoor and outdoor pools saunas and hot tub was great. Tiki bar beach access amazing time

Is great have everything you need 3 pool plus another one inside of tiki bar , restaurant right next to the pool pool close a 11:00 pm and the beach is like 75 feet from the pool.

Positive: The kid pool area and the bar by the pool.

Loved everything about this place! Especially when realizing that heated pools on East coast is not a common thing... Come on guys! But waking up and having breakfast facing the ocean was very relaxing. Walking on the beach at sunrise and sunset was our favorite thing to do. Not much swimming in the ocean though, too shallow... The only thing we didnt like is watching cars driving on the beach. Very concerning for the sake of environment. Dear municipality of Daytona Beach! Its not all about money!

Positive: Location was amazing! Views perfect! Resort very nice and staff helpful

What made this mini vaca so bad was the staff Saturday night at the front desk. We booked this getaway on Expedia and not knowing we were renting a room from a private owener.. after a nice time at the beach we find no wash clothes in the room i go to the front desk to be told oh well you need to contact the owner of the room. We had to go buy our own towles and wash cloths.. now this resort had no issue taking a $100 from my account but couldnt even offer one wash clothe..and was so very rude about the whole thing. That one lady with her nasty horrible attitude ruined the whole stay i will never go there again nore use Expedia. They should have informed us this room was threw a private ower and not the resort

Negative: HORRIBLE EXPERIENCE AND RUDE FRONT DESK EXCEPT FOR hotel employee WHO SHOWED EMPATHY TO THE SITUATION WE WERE GOING THROUGH.

Great customer service. The hotel room is wonderful, you definitely feel like you’re in Florida on vacation. The room has a nice view of the ocean. The pool area is very nice

The night shift people were very nice but took me way too long to check in because they were doing some numbers total thing or end of shift report! Are used the lobby bathroom and the toilet seat was practically coming off. Could barely maneuver the luggage cart only to get up to my floor and find out I had to go through the store to get to the balcony to get to my room which I’d accessible to all the rooms and outside! Upon entering the room it was pitch black I couldn’t see anything my hands were full I had to put everything down on the ground to find a light switch and turn on the AC. I sit down on the bed and it almost flipped on me! I never had that happen to me ever and I hotel. The bed was garbage and barely fit the bedframe. In the morning I go to take a shower and find 2 different texture of hairs on the towels then found hair in the sink that definitely wasn’t mine. Sleeper sofa had a dark color but cushion towards the left had stains on it. Last night found a metal hook on the floor and had to pull the end table out because the lamp was unplugged only to find dust dirt and dog hair all over the floor! Couldn’t breathe well after that all night because it disturbed. Went to take my raw baby carrots and lettuce out of the refrigerator only to find it all froze up had to throw it all out! Worst stay ever!! Complained in am because I couldn’t stay another night there after that but They still charged me for the worst 12 hr stay ever!!!

The positives: price was great, my grandchildren loved the pools. Negatives: carpet in room was stained and old. Our air conditioning didn’t work the whole time we were here. Elevators were very slow. Strong smell of marijuana in many places through out the hotel.

Friendly, very Clean & located just minutes from the main beach in Daytona. Highly recommend

We really enjoyed our stay. There was a maintenance issue in our first room. The front desk called for maintenance but the issue was not able to be quickly remedied. Kinner was the maintenance employee. He was new to your resort but already seemed very knowledgeable and experienced with handling his job. Furthermore he was very polite and friendly. Anyways we were upgraded to a beautiful room and we loved our stay. The Tiki bar staff were good. We spent hours and days on the beach. Very convenient being right on the beach with beach rentals right there at your facility. Two broken down elevators was the only negative issue with our stay but I was told parts were on order. I believe that kind of thing happens to businesses at random and probably mostly uncontrollably and is understandable. We are clean people and kept the room clean ourselves for 8 days and didnt need the cleaning service to come in. We left the room pretty clean to be honest out of courtesy. The TV remote wasnt working and maintenance was again very responsive and brought us new batteries. Front desk staff were polite and effective. I plan to revisit this establishment.

Positive: View Negative: Bed wasnt made and they just drop off sheets and didnt make up bed. Bed has old blankets, nothin new and updated in room, old carpet also.

Coffee maker did not work Wall outlet by theMicrowave did not workNo Batteries in the safeRust on refrigeratorStove stop beat up looking

Will not give private guests pool towels

Positive: The guys at the front desk were fantastic! They went out of their way to help. The veiw from our room was terrific.

Positive: The location Negative: Not carts to carry luggage and we couldnt take clothes to room to change my spouse is a heart patient and need cart elevator was broken only two worked and had to wait to long for elevator

We stayed for the week and had an excellent vacation!! I really liked that you had to use your key card to come back to the pools from the beach. Great place to stay!

Loved staying here. Everyone is so nice and great amenities.

3 pools. One kiddie pool. 3 hot tubs. View ocean poolside. Poolside bar and grill. Clean. Great place to stay for vacation or live. Friendly people. Family oriented.

We had a wonderful time at Daytona Beach Resort! This is our 2nd time staying in the exact same condo. If we have a chance to come back, this is where we will stay again. Great price for your money!

Positive: I love the location. The rooms in the tower are very nice. Workers at the front desk are very nice and helpful. Love the outdoor deck and pools. Relaxing. Negative: First room we checked into was unexceptable. We moved to a different room due to smell and mold in first room. They moved us to a different location in the hotel which made up for the trouble. It was nice.

Positive: Great size room, very clean and the staff were all very kind. Negative: No.

I booked and ocean view suite and On the same day of check in they relocated my room to another hotel without my concent and approval when i had family from different areas meet and stay at this particular location. I was livid. I choose this hotel to test my visit and scout for a wedding Im planning for early 2021. After my experience here i prefer to keep looking for other hotels with better service. The outside bar was understaffed for the busy weekend. Hotel elevator wait time was 15 min which it adds up. We choose the stairs several of times. I cant say staff was friendly nor welcoming on the days i stayed. Shortage of pillows and blankets and roll out beds. At the end accomodations was made since another guest decide to check out early. So I got to try my experience at this hotel and spend time with the rest of my family who meet us there but i wasnt sold in having my wedding here. So i decided not to inquire about it at this location. I rather give my business to someone else.

During this time of covid travel I would say our stay was actually pretty good. The only drawback I would suggest the hotels.com reservations and the reservations at the DBR would be to be transparent about any holds, fees or charges prior to the total of the stay. Upon check-in, we were told there would be a 100.00 hold put on our credit card for incidentals. This was not mentioned anywhere online or even when contacting the hotel directly when trying to get info on any additional resort fees. I think being fully transparent is most important during these times in creating relationships with the guests for future stays. The all new staff were accommodating. The balcony room we reserved looked clean but the sofa was worn. Nicole, the manager, offered to show us a upgrade, 1 bedroom, kitchenette, larger room on the 14th floor, which we took. The view Great! The beds, comfortable, the bathroom, spacious. The door to our room needs work as it stuck badly, and could not close it without a big push. The indoor pool is closed due to covid, which was not disclosed at time of reservation as is also the restaurant. The tiki hut outside provided food and drinks on Saturday and op.ened late afternoon on Sunday. 3 pools, 1 for kids, gave ample room for everyone to enjoy. Masks were required inside, but outside with the beach steps away, you can really enjoy the sun, sand and relax! We will definitely return again.

Great stay for the price. Room was clean. Parking garage and being less than a 90 second walk to your vehicle was a plus. The restaurant makes a damn good burger. Directly across the street from Dennys and a block from Publix/Walgreens. I would have gave 4 or 5 stars but the fire alarm malfunctioned on our last night and everybody in the building had to evacuate in the rain. Went back to room after 30min and no fire. However, the fire alarm blasted from 2230pm-0330am. I had to sleep with my headphones in listening to Bobby Womack. Had a 6 hour drive home the next day and was tired as hell due to lack of a decent sleep.

Our unit was great though we rented through a private owner. The building had one elevator working on a holiday weekend and the floors were a mess with sand and water. We were on the 12th floor so the trips up and down the steps destroyed our trip with kids and an elderly person. We have stayed here numerous times always with some r kind of issue and Definitely not recommending or willing to try AGAIN. The facility has definitely given up on customer service.

I would have giving this place a -100, I cannot imagine how can they even rent or advertise a room on this condition, it is simply unacceptable, we cancel the reservation right away but I was still charged for the night, we left to another hotel but I rather loose the money than stay on such a nasty place.

Started off on the wrong foot but the manager Nicole made it right by us. Room was spacious and has a nice view. We certainly appreciate Nicole’s willingness to work with us.

The location on the beach was great and we had an amazing view from our balcony. The room however was very dirty, the pull out couch was stained, carpet was stained and everything was outdated. I had to ask for clean sheets as none were provided for the pullout. It’s a great location with good amenities, but needs better upkeeping.

I do have to say the staff I interacted with was amazing, but the hotel itself was understaffed and run down. Our “ocean view” room should have been called a “dirty roof view” because that’s what it was. 1/3 elevators was broken, so going up to the room was a hassle every time. The bedding was old and cheap, and when we called for extra comforters they never came. There’s no room service, and if you’re going to have 3 outdoor pools one of them should really be designated as “adult only” so guests don’t have to deal with children if they’re trying to relax. They also don’t have enough luggage carts for all the guests and there is no one to assist with bags.

Very pleasant staff and rooms were very clean. Prices were very good

Met some cool people nice friendly place not one problem mmj friendly5

If I could give ZERO stars I would. This place is a complete joke. Our father had just passed away and we came here to have a family vacation and we were harassed the WHOLE time. We went to the pool and had a small cooler and the security guard at the pool told us(very rude) that we were not allowed to have a cooler. He told us that we could get something from the tiki bar instead. We ended up having to leave the pool area due to the security guard hovering over us. On our last day we left our towels on the railings at the front door so we would not bring sand into the room. A lady came by and told us we needed to move the towels that it was not allowed(no signs posted). Once we shut the door she took a picture of our towels to show management. We have honestly been harassed the whole time and will NEVER return back to this hotel. Oh and the AC does not work. The coolest it got in our room was 74- it was 90 degrees outside. My aunt spent TWO hours sweeping the sand out of the room once we arrived.

Great views. friendly staff. clean. smells good. nice pools. has a thing to drive under so you dont get wet while its raining.

The beach wasnt crowded so it allowed everyone to practice social distancing. The staff was friendly and helpful. Its quite cold inside after youve gone swimming so bring a towel!

Negative: This hotel is disgusting. I checked in my kids sat on the bed and pulled the sheets back and there was spiders on the bed. There was bugs on the floor. I checked into a non smoking rooms with cigarette buds, rolling papers ,smoke smell and bed legs broken

Positive: View Negative: I left my room at 8 am to go to the outlet mall that I got a panthlet from the hotel only to return to a completely cleaned out room at 9:48am with all of my personal belongings thrown in the trash and check out is not untill 11am!completely unacceptable.

The rooms are outdated and filthy. They are spacious and that’s about it. The best things on the property are the amenities. The pools the beach and the tiki bar were great. The toilet wouldn’t stop running and the curtains were coming down so people walking past could see in the room. It was also urine stains on the sheets of the let out couch. I would not stay here again.

It was nice but the refrigerator was rusted And the sliding door to the balcony did not work it was very hard to push open. The microwave was rusty, The drawers were not on sliders. also when we got there they tried to charge a $60 more when we first checked in then the next day they tried to charge us $150 more until we got the The paperwork that showed what we paid for initially And we had to demand to see the manager twice to fix it.

Amenities as pool and beach were ok and location was convenient . but the hotel should have more rule about party in the room. the last night we stayed was horrible experience a group a people intoxicated were dancing almost naked in the balcony and violence scene one of them was stabbing in the back . horrible situation . I wont be back a this place with my kids.

Positive: The view was superb. Having a kitchen. Negative: Only one elevator was working and I was on the 14th floor, waiting 20 to 30 minutes to go up or down was frustrating. My bathtub jets were broken. My fridge was broken and it ruined 2 packs of expensive bacon. I ordered new linens didnt get them until 7pm

Clean room. No issues overall, not spectacular. Outdoor cabana was not open most of the time we were there due to the weather which is no ones fault. Wished the indoor bar had longer hours. Really, it was just an average hotel/resort.

This was our 5th stay at the hotel. All of our previous stays were excellent but we were very disappointed this time. No one was enforcing the mask requirements with Covid. With the ongoing elevator shortage 10 plus people were routinely crammed into elevators most of which were not wearing masks. We had no towels or sheets for the pull out couch. eventually brought 4 towels but we had to ask 4 times before we got washcloths or the sheets. Remote was missing but maintenance brought one right up.Seems to be a different level of service whether it is a hotel or owner owned room. This we booked through the hotel and the amenities in the room were just not as nice. The rooms are spacious for the price and love the bar although a second bartender would be a plus. Once the pandemic is over we may give DBR another chance, but definitely wont be back until then.

Spent a week at this establishment in Daytona Beach. Close to everything. The pools are all in very good shape and cleaned everyday.Kiddie pool is good for the little ones. Good amenities and great Tiki Bar. Get to the pool early to claim your spot and then head out to the beach right in front of you. Pool water was a bit hot for my liking. Ocean watwr was perfect.

We booked online and right after booking called the hotel to see what rooms we booked to be exact. We asked for an upgrade as we wanted an ocean view and to have a room on the same floor as our friends and got told no problem. When arriving we were told the upgrade didnt get put in not did the request for the same room. Once we got to our rooms we discovered one of the rooms was privately owned and the pull out couch was changed out by the owner so no longer had a pull out, so for 4 people there was a queen sized bed and couch. One of the rooms had stained up sheets. The other room had mold in the ac and on the curtains. When we speaked to the front desk nothing was really done. We got told that we could speak to the manager at 11pm. Definitely not worth the money! Wont be back or recommend to anyone! If I could give it a zero star I would.

The guy at the front desk .... Rude! Beautiful room. Coffee... You have to go down to front desk and get cream and sugar and then go back to your room and make your coffee unless you want to pay for it. Nice view though.

Positive: I enjoyed the location/the ocean view; the studio felt spacious; it included a galley-style kitchen that met our needs. Negative: The beds were uncomfortable.

Since the new owner has started renovating and updating the place could actually find back to his glory. Location and all is awesome. Rooms due to mostly private owners at very different levels. Many still old 70s charm sadly , others niceley redone. All clean and with fridge and kitchenette. Pools and tikkipar and much more available.Rooms with an 01 are the best ;) view from sunrise to sunset. Beach to Downtown and River side.

Positive: The location was great as it was right on the beach. Negative: Could use updating especially if its going to be put in the same category as The Plaza Resort. One of the 3 elevators didnt work the whole time we were there.

Beach life was great, front desk great, conditions are ok lobby not worth much, game room ok, room space fantastic but older decor, terrible bed, you might want to bring your own linen and soaps, however location and the beach fantastic plus you get a garage space, I would not stay again because I like more amenities within a hotel but great if I had no choice.

Great accomodations. Rooms clean. Family friendly. We lived our trip and stay here

We could not have asked for a better place to stay. You felt safe with all of the safety precautions they were going by. We plan to come back.

Positive: I loved the location. The room was large with a beautiful view of the beach. The beds were very comfortable.

One night stay last minute. Staff was very friendly, accommodating and helpful. We were there for FFCC Championship at Ocean center when we decided to stay the night. However I did not read that they do not have a place for trailers. Thought I was going to have to leave. They help me find a place to drop our trailer for the night. Our room was Ocean front and very clean. Housecleaning came early the next day realized we werent checked out told us to take our time. Had breakfast down stairs, it was extra but a decent variety of things to choose from. Good coffee! Would stay again.

Quick and easy beach access. It has a 6 floor parking garage. It is clean and has nice rooms.

Positive: It was on the beach. Negative: When I reserved it, it said pool view but I was given one with street view only. I didnt like the cracks at the top of my door and the rusted and out dated appliances and the palmetto bug by the elevator which I thought was a huge roach was new for me.

No response on requestAlso upon arrival key would not work. Second key would not work. had to wait on maintenance to let us in. Only half kitchen plugs work. ALL outlets in bedroom bad. Plug phone in and it just falls to the floor. Bathroom trim has mold. Carpets old and dirty. Beds uncomfortable. Was supposed to have one king bed got two double beds. Was supposed to have private balcony. Got balcony shared with 12 other rooms (one long one) kitchen coffee pot would not work. Husband has to fix it found to be plug issue again. Kitchen refrigerator has dents all in it looks like someone hit it with hammer or fist. Half of kitchen counter top by stove cracked in half. I have pictures. I have stayed here many times before never seen anything like this. Was always happy before. For 283.00 a night this sucks. I wanted something special for my husbands birthday. Very upset and disappointed

Positive: It was on the beach, easy beach access. Negative: Staff at the front desk upon check in was not friendly. They ran out of pool towels and I had to go back 3 times to finally get a towel. Stayed 2 nights and never saw staff wiping any high touch surfaces or entry doors.

Nice hotel Covid had a lot of the amenities closed. Elevators are really bad.

Misrepresented - book with caution!We booked a night at this location through Priceline, where it was listed as a 3.5 star hotel with photos of updated rooms. When we arrived, the property is actually split into two sections, and we were given a room in the attached MOTEL section. The room was dated, smelled of stale smoke, had non-secure exterior access overlooking a bank of air conditioners, stained linens, and rust throughout. Had we not been on the road for 7hrs already, we would have left immediately. The bed was old and worn, and we both woke up early this morning with neck aches and couldnt wait to check out.The actual hotel seemed a little nicer, but the motel section was more like a 2 star dingy rest stop. Still waiting for a call back with resolution. Charging a 3.5 star price for that room is unacceptable.

Very peaceful and great for an older crowd or if you stay there for few days. It has 4 pools including toddler area and indoor pool. Housekeeping was not as good as i expected as they barely cleaned room but front desk was pleasant and quick to check in. Breakfast continental was eghh, they only have cream cheese 2 days of the week, serve oatmeal, grits, nd toast. It was nice but a bit too quiet for a family with teens however staff was laid back and allowed us to enjoy the time without adhering strictly to their rules.

Very happy with my stay here. Plenty of parking. The resort had a good amount of people there. So the pool was busy, but was able to swim. Room maybe a bit dated, but it was worth the price.

This place is amazing!