I went to see Phantom of the Opera last spring, and the show was absolutely amazing. Very talented actors and great music. However, the staff were very rude and not understanding. I have a hearing disability that requires me to need subtitles or a script in this case. I went to the box office and asked if there was something I could have to understand the show. The man said that they don’t provide scripts for people with hearing disabilities for big Broadway shows like this, but for the “smaller” shows on Thursdays (??). He needed a minute and wrote down my seat number and said that he would find something for me. He never showed up. What really pushed me into the wind was that another disabled person, who was blind, was being accommodated in every way. I’m glad that the staff is at least capable of helping people with visible disabilities, but it shows the discrimination that many people face with internal disabilities. I ended up needing someone to tell me what happened at the end of the show, but with the confusion I had with the show in general, plus the rude ushers shouting at everyone to leave, made it an overall uncomfortable experience. The attendees of a show of this scale should feel wanted, comfortable, and motivated to come again. The staff made us feel like mere livestock rather than people. Please learn to accommodate ALL people with disabilities and teach your staff how to show their customers SOME respect!

I have been here close to 20 times over the years and have nothing but rave reviews. Aside from the show itself, a guilty pleasure of mine since childhood, I am extremely impressed by the staff of this theatre. They take their roles seriously and I commend their attitude toward electronic devices, people need to unplug, I’m sure over 99% aren’t important enough that their phone is a life and death matter and I appreciate the staff for being so diligent. Service staff is equally helpful and albeit feeling awkward about my “marathon” visits where I see the show multiple days in a row, I’m treated kindly, not at all like the weirdo I probably am. As for the show, it fits this theatre so well and has aged amazingly well. The current cast (this is written 1/2020) is fantastic and interprets the work uniquely. The rest of the crew, including musicians, work like a well oiled machine, bringing this show to life. Anyone wary of seeing it because it’s been around “forever” is sorely mistaken. Even more interesting when considering plot and characterization with elements of our time. Thank you! I cant wait to come back when you reopen!!! Its a sad spring/summer without NYC and this show on my schedule!

I think the performers were wow! Extremely talented. It must be very hard to get a part in Phantom of the opera due to all the talent you must need. But I dont like when you cant take non flash pics so I minus 2 stars.

Finally got to see the famed Phantom of the Opera on Broadway. It was well put together, almost seamless movement of props. And the lead actors had great voices that carried the notes quite well. However, the theme is quite outdated and not reflective of the society we are building today. The Phantom was quite entitled and demanding, with a mindset akin to an incels. The leading lady was weak and undecisive. Definitely not the best show I have seen, but glad to have ticked it off my list of musicals.

Dont miss this awarded classic while still running on BroadwayThe Phantom of the Opera is a musical with music by Andrew Lloyd Webber and lyrics by Charles Hart, which opened in London in 1986 and in USA in 1988.Fabulous show. Great cast. Spectacular production. Emotional touch. You will love it!!

Gorgeous theater!! Perfect place for Phantom of the opera musical. Fantastic location and in the heart of famous Times Square. Love it. So amazing. People love pictures outside. Phenomenal.

The building is beautiful, the phantom of the opera was great, its a must if you ever visit NYC

The Phantom of the Opera is the longest running musical in broadway history. That’s not a secret. Why has Andrew Lloyd Webber’s masterpiece stood the test of time?It’s an easy question to answer and one that will continue to be answered the same way. Visceral beauty and romance will forever be ingrained in the hearts and minds of humanity and this timeless tale captures it magnificently.

Love this wonderful theatre that was built in 1926, it is beautiful on the inside and has a real classic look to it and is well-maintained. We saw the Phantom of the opera here. The sound was also fantastic, we were on the balcony and still had good seats and could see the play fine. I have posted some pictures to show what it looks like from our seats. Very enjoyable, will definitely go again next time I’m in New York.

Why going to the Majestic???Simply because this is the place where you can see The Phantom of the Opera in Broadway!I knew the music since a long time and as I was in New York with my family I couldnt have had any other option than bringing them to this show.The play was just amazing and all the singers so impressive especially The Phantom and of course Christine...Definitely a MUST SEE if youre around

I saw the musical ‘Phantom of the Opera’ in this Majestic Theatre. The scale of the musical was majestic and the interior design harmonized with the musical. However the gap between seats is very narrow and it’s really hard to move. Therefore You need to use the restroom before the performance starts.

Beautiful and elegant theatre. We saw Phantom of the Opera here. Overall the best Broadway experience and ambiance ever!!

Came here on my first visit to New York to see phantom of the opera. It is a really nice venue, its kept clean and properly maintained, so it was enjoyable to see Phantom of the Opera in such a place. Its beautiful inside.

It is a fantastic theater dedicated to the phantom of the opera. After seeing the musical.on Broadway there is no doubt in my.mind why it has been running for 30 years.

I went to the Majestic Theater on Broadway in the U.S. to watch the musical Phantom of the Opera. It was just after the rain, so the whether was cloudy. I thought that there would be many people in there, but unlike what I expected, there were not many people. So we had no trouble moving.I am not good at English, but I understood almost everything because I watched Phantom of the Opera in school. My favorite song from the musical is all I ask of you, which I felt best to hear in person as a musical.

Arguably, this review speaks more to the production than the venue, but Ive seen Phantom of the Opera numerous times and it still remains one of my all time favorite musicals. This particular production of the classic is by far the most impressively elaborate versions Ive had the pleasure of seeing. The talent, the direction, the choreography, the overall production really is ambitious and well-fulfilled!

Excellent play to watch when you visit NYC, worth every penny. Ive seen it twice and absolutely love it. A must see for sure!

Amazing! Bravo to the new Phantom Ben Crawford joining the cast.My husband and I both love this play so we had to bring our kids tonight. They too are now fans of Broadway.The theater itself is nice. Expected wear and tear, but nothing major. They serve kid favorites of pop, chips, and candy etc., and an adult full bar so can’t go wrong there.We had Mezzanine front row and the perfect view. The chandelier goes up prompt at show time so don’t be late!We thoroughly enjoyed the play plus we got a few autographs too.

Beautiful old theater and excellent production of Phantom! One of my favorite musicals! The actor playing the Phantom (Ben Crawford) did an incredible job! We sat in the rear mezzanine, a few rows up from the last row, and had a pretty good view. Staff were efficient and worked hard to get everyone to their seats as quickly as possible. Restroom was very small, so there were long lines, but that is to be expected at the theaters in NYC.

Wonderful theatre on Broadway in big . The interior is beautifully decorated. Very comfortable seating, excellent sound. Very nice atmosphere and ambiance. People all over the world enjoying many decades superb performance, fantastic artists gracing the stage at this great theatre. Majestic performance of Phantom of the Opera at Majestic theatre is whimsical. Spectacular show creates beautiful, lasting memories from big .

My boyfriend got us tickets for the valentines and it was my perfect first theatre experience. It was beautiful to watch them perform and the theatre was clean, pretty and they have bars open between breaks but be quicks its hell of a rush and also expensive. My only issue was people should seat on their seats like check seat numbers because somebody sat on ours and the theater people kept coming over and bothered us. So please be seated on your own seats and enjoy it. I love the theater and I will definitely visit for more️

DONT TAKE THE PHOTO INSIDE,when the theater starts, the Phantom of Opera. I ’ve wanted to see it for a long time, and now I see that this money is not wasted, It made me very enjoy this time. I want to see it again next time

Staff was very friendly! They seemed to be very happy that this was the longest running show and made jokes and told us trivia about it when we were waiting to enter the theater . My only complaint is that bathrooms are very small and they building is very old and could use a couple updates. Otherwise a very good experience, loved the show.

I watched Phantom of the Opera and it was an unforgettable experience. The theater is quite large and it has 1.681 seats. The internal is impressive but outside the decoration is plain. I think it needs a renovation.

Amazing amazing theatre and show. Run to the bottom floor for drinks during intermission. It will probably be empty since they usually go to the main floor one.

Beautiful theatre Everyone was overwhelmed with how gorgeous it was inside. Restrooms were easy to get to and get back from. Purchase goods before the show because they exit patrons on the street instead of going back out through the lobby. Show was fabulous. Loved it.

Seat A106-105Phantom of the OperaAmazing showRecommend

It was my first time at Broadway show, I got tickets for my Moms birthday - she said it was the best gift ever! We both enjoyed the Phantom of the Opera very much: decorations, actors, effects - everything was amazing! I am still impressed! Thank you to everyone who makes this show incredibly fascinating!

Amazing theatre. Definitely classic show Phantom of the Opera.

My wife and I thought we had booked the best seats in the house, center front row of the mezzanine, seats 107 and 108, but to our dismay, there are two cameras obscuring your view of the stage. Most of the time, the view of the performers were not blocked by the cameras, but they were extremely distracting throughout the whole show. These cameras could easily be repositioned so not to cause this issue - please correct this, so people dont need to be disappointed by this in the future. This was a big downer for an otherwise brilliant show.

Amazing performances! Angel of the Music has been my childhood favorite and I didnt know it was from Phantom of The Opera until tonight. We got great seats in the Orchestra section and were able to see everything very closely. All members from the cast were amazing!

Went at 2pm for Phantom of the Opera and it was great. Lots of children in the audience and they were all respectable and well behaved. Lines to enter and the restroom were long but moved quickly. Very clean too.

We saw The Phantom of the Opera and of course it was amazing! They let some people in after the curtain call so that was a little annoying. They also came back and told a guy behind me to put his phone away, he was probably recording. I thought that was pretty funny and I was glad they enforced that rule.

Located in the theatre district this is one of many fine entertainment venues. Seats are very stadium like which results in a ever seat being a good one. Audio is spot on along with special effects.

Wow! This was over all my expectations. It was almost like an illusionist show - stuff appearing and disappearing all over the place. Sat in middle of second row in the orcestra and I was so satisfied. Felt like it was a private show and I was watching the show alone. Saw the details of the beautiful costumes, actors and props, but wasnt too close that I couldnt see the bigger picture. Bought the tickets online about 3 months in advance. It is quite pricey, but absolutely worth it! Actually there are many ways to get discount tickets, even win tickets from lotteries.I had never been to a Broadway show before, so I chose something classic. I wish I come back to NY some day and see more.

Wife and I enjoyed Phantom of the Opera here. Exquisite decor, great acoustics. Stage and drapery work was perfect. Relatively friendly docents. Beverages and snacks were overpriced, but then most theatre snacks are. It didnt take away from the theatres presence or the actors and orchestras performance.

I’ve listened to the entire sound track of phantom of the opera so many times in middle school. Yet the show bears my expectation still. It was very touching and got me goosebumps! Definitely worth it!! The stage design is astonishing and exquisite.

Phantom is amazing and a Broadway classic! Definitely a must see in my book! We booked balcony seats which were cool as you had a unique view of scenes that were higher up in the play and also were able to look down on the cast which felt like you were seeing as he saw during the production. I loved it so much that I drew this portrait which I entitled “Music of the Night” which was featured on all official channels of the NYC play

Phantom of the opera and majestic theater! Wonderful experience. The broadway show was absolute bliss. Keeping the show aside, the theater itself was pretty decent. The seats are kind of congested and we were sitting in the front. My friend who is relatively tall was quite uncomfortable. You can also see peoples head blocking the show.

Really nice old and indeed majestic theater playing the phantom of the Opera. Great show. Drinks and food are insanely expensive though even for new York prices

Phenomenal experience best show weve ever seen! Worth every penny and an experience of a lifetime we will never forget!

Gorgeous, stunning. Perfect venue for a great show: Phantom of the Opera!

Slightly smaller theater compared to other theatres, seating is comfortable but could have been better. Great play and amazing performance though!

The theater is so beautiful. The show Phantom of the opera is the best show I have every seen.

Phantoms of the Opera was super cool here. We had seats in row D of front mezz. Perfect view and sound. They let you take drinks (full bar in lobby) and snacks in the theater. We had cokes & peanut m&ms like we were at the movies. Actually has pretty spacious seats for Broadway!!

Amazing Broadway show. Tickets were easy and quick to pick up. Staffs were incredibly helpful. Seats were easy to find. Overall, great experience.

Loved my visit to see Phantom of the Opera! Tickets are cheaper if you get them at the box office than online. We got box seats which were close but had a partially blocked view of the stage. It was wonderful being so close for such a low price but it was sad that we couldnt quite see the whole stage. The acting is sublime, from the main characters clear down to the least important roles. The special effects are very memorable. Come see it, youll never forget it!

Phantom is a phenomenal show. The theatre is beautiful, and the cast is incredibly talented. There are so many great shows in New York that it can be difficult to choose from, but Phantom is a good choice for novices and theatre veterans alike.

The sets and the stage management in general were as good as the Phantom in general. How those huge elaborate sets change so quickly was enthralling. The show was good, the music was great, and the venue was so amazing. The theatre was historic but in great condition. Even the historic bathrooms were good but I felt bad for the women when I saw their bathroom waiting line. (City Kitchen next door was a great place just before the show too)

What a performance!!! We saw the Phantom of the opera and it was wonderful. 4 stars for the packed seats

Really cool theater in NYC! Got to see Phantom of the Opera on Christmas Day and Ive got to say it was a wonderful show in a wonderful house. Hopefully Ill be able to visit again!

Cozy historic theater, perfect setting for the Phantom of the Opera. Great show, expensive tight seats, but def worth seeing.

We saw this production in London and this one on Broadway was fantastic. The lead male and female performance was phenomenal. This is by far the best stage show and seeing it a second time did not disappoint. Handy tip, buy your tickets from the TKTS stall in times Square at a discounted rate

Great place, excellent environment! Phantom was awesome, must see!

Went to the Phantom of the Opera. God. That was the best theatre show Ive seen! The production, the actors and the orchestra! That was mesmerising! The ordering was very efficient, the personnel instructed us directly to our seats while keeping everyone in order. Im speechless to the show as words cant describe what you see.

Amazing,the performers are great,i will comeback and see the play again.

Greate show Phantom of opera. singers and vibe of sound amazing. Very friendly staff for late entry. I come in in last minute every one was support me get my place. Theatre looks classic . As every there in Broadway show very short distance between sits. Im 5,10. And crazy long lines to restrooms.

Nice decor very good music but if English is not your mother tongue, singing comversations and all will not help you understand anything about the phantom of the opera

Loved the performance but venue needs serious update. Seats need to be more comfortable and not enough bathroom facilities to support full ocupancy.

Super exeeded all my expectations! I cried. This has been an all time dream of mine and it did not disappoint. More than pleased. It was above all that I could have imagined and hoped for. Thank you so much for such an amazing experience. This was at the top of my bucket list. You did not disappoint in any way!!! Ty! Ty! Ty!!!

Fantastic seating! The temperature was adjusted to the full house crowd and was good. We enjoyed the show!

Beautiful historic theatre, home to Phantom of the Opera. This record breaking production is a terrific fit for this time period throwback of artistic residence.Despite the fact that our performance was full (it was a Saturday night, after all), we had no issues picking up our will call tickets. We were quickly escorted into the ticket booth area and received quick, polite instruction on our third row seats.Lavatories were easily accessible. Concession snacks are available for sale at your seat during intermission.Tip on purchasing tickets...check the Playbill website as they have some fabulous discounts on current productions.Enjoyed this theatre and look forward to visiting the Majestic again on my next business trip.

I was lucky enough to get a ticket to see the Phantom of the Opera here while I was traveling. Great show, great staging, amazing performance. Definitely an experience you should not miss.

The Majestic Theater is gorgeous. Perfectly built and set to house the longest running show on Broadway, the magical Phantom of the Opera.The theater was clean and had friendly staff. Seats are tiered to help provide better sight lines.

Phantom of the Opera was fantastic!! Everything was perfect from design, effects, music to acting, songs and voice. the theater it self is huge we were on the highest raw and it was even a little scary to walk there but still could see and hear everything from there. Recommend it to everyone!

Awesome show. Seen this a couple times and the seats matter. Spring for close seats so you can hear properly and see the detail on the set!

Always enjoy Phantom and the theater itself is beautiful inside. Acoustics arent bad, seats are pretty standard fare and of course it is very conveniently located like all the others.They have a fairly sub standard way of letting everyone in, as they just move everyone in to the tiny lobby that only has 1 bar, that you have 0 chance of actually getting to, and according to my wife there was only 1 bathroom, so the line was extremely long at intermission.Still, if you love Phantom or Broadway in general, the Majestic is kind of a place you need to go!

Phantom may not have changed much in the 30+ years its been on stage, but the special effects are still phenomenal. The current Phantom and Christine were awesome - this is a must see in your New York tour.

Lovely Musical experience. Seats left 7 rows from stages. Brilliant view

The Phantom of the Opera at the Majestic Theater was spectacular! The theater itself is older but well kept. The staff was well organized and frindly. As a guy the bathrooms werent an issue but there were only 3 stalls in one of the ladies rooms so be prepared for that.People started lining up 40-45 minutes early so prepare for that as well. The lines, however, did go quick and so it wasnt a long wait once people started filing through the doors.Overall Phantom is an amazing experience with such talented people. I would say visiting this theater is a must-do in New York. We will most likely do it again.

I thought the lamb would drop down at the end of the Phantom of Opera! Bravo of all the performers. Just enjoy the show

Watched phantom of the opera - superb.Not enough time on the interval for women to go to the toilet due to the massive ques (not enough toilets for them?) so it had already restarted before a lot could return.

Mr. Krapp is the man to thank for this gorgeous theater. A placard is placed outside the front doors before entering the main lobby of this majestic --- no pun intended --- theater. As old as this theater is, its still very charming and it holds Broadways longest running play, the Phantom of the Opera (in my opinion, the best Broadway play of all-time).

Beautiful Theater. Phantom of the Opera was great. However... the seats are small. Not much room for your legs

This is a really awesome theatre with incredible architecture. We came here to watch the Broadway Show, Phantom of the Opera. It was fabulous. Apparently it has been playing on Broadway for 30 years, although I do not know how long in this theatre.Only 2 issues. First, this place is not ADA compliant and there is nothing to help a person struggling with walking that many flights of steep stairs. I was incredibly disappointed that there was not something to help the disabled person.Second, they are extremely grumpy about pictures. I somewhat understand about during the show, but not when it isnt occurring. The building has incredible architecture, so why not want that photographed and displayed? And why the harm during the show if the flash is off? Its a good way for free advertising for them??? I would have really liked a picture or 2 during the show of the awesome scenes for memories.

Phantom of the Opera blew me away. I am not big into theater, but this was fantastic. The stage design, effects, acting, and singing were all out of this world. I highly recommend anyone who wants to go to a Broadway show to see this one.

Our first time seeing Phantom and we were not disappointed at all! This production is simply amazing! Beautiful Theatre!

Beautiful building. Staff was polite. Seats are comfortable if you are small. My 62 husband was uncomfortable in the side section of the mezzanine. If you are tall, think about getting an end seat. There are not that many bathrooms so the lines (for women) are long. Overall still a lovely experience.

I went to see The Pantom of the Opera and it was amazing. I definitely recommend you go see it. It is very kid friendly.

My daughter and I watched an impressive performance of The Phantom of The Opera in December 2017. The theatre is beautiful inside. We paid an arm and a leg ahead of time for what we felt like were good seats. Upon arrival, I realized the theatre wasnt as big as I thought it would be. Im not sure there are bad seats in the place. A family sat next to us with two small children and had booster seats for them to sit in for a better view.

Saw phantom of the opera. It was wonderful. The only issues were that you have to stand jam packed in the lobby area before the show, and during intermission the wait line to go to the bathroom is crazy long. After I went, intermission was pretty much over, and I went to the snack bar to buy a drink, and the guy behind the counter informed me very curtly that they were closed. So if you have to use the bathroom and get stuck in that line, forget about getting a snack or drink.

Phantom of the opera a great musical to watch. A must be place in NY.

Saw the Phantom of the Opera at this very quaint theater. Had seats about 5 rows from the stage so felt very connected to the cast. Its an older theater but the seats were comfortable. The one challenge was getting to the restrooms, long lines.

Great place to be and brilliant performances of the Phantom of the Opera. Prices for drinks inside are somewhat elevated, but $2 per item at the checkroom is fair. The forum right behind the entrance can get very crowded.

Great atmosphere, miss going here.

Saw the Phantom of the opera here. Amazing! Drinks are super expensive.... But still 5 stars. Amazing acoustics.

Saw Phanton, finally. Good show. Upper balcony can be a little far away and the back of the orchestra has a restricted view. Overall, an older theater, but large and well maintained

Amazing!!! Saw Phantom of the Opera here and it did not disappoint! Truly an amazing experience!

What can I say? The Phantom of the Opera plays here! Your experience begins outside, when the theater manager comes out to welcome you with a voice which befits a prologue to such a legendary show. The theater is decorated splendidly, with that old world opera house feel. The show goes without saying. It is magnificent from the first note to the last. If you only see one show during your stay, I recommend seeing Phantom.

First Broadway show... Best Broadway show. I am a musician and have seen some really good performances over the years but have never seen one on Broadway. Spectacular!

Love this theater and the Phantom. My wife and I have been 4 times in 7 years. Its like BOGO... you buy Broadway and you get Opera for free. AWESOME!

One of the best theater experiences in New York. Majestic presents Broadways longest running musical, Phantom of the Opera. Expect lots of talent, great performances and plenty of wow moments in a unique architectural masterpiece.

Iconic theatrical experience. Phantom of the Opera which is the current show as of the time of this writing is everything you hope that it might be. The Majestic Theatre is absolutely stunning and a piece of history you will want to experience. For travelers to Broadway, I recommend that you chose one or two shows you know you want to invest in and book those directly through the box office of the theater housing the show. For last minute shows many like the TCKTS experience. However, recommend walking into the actual theatre box offices and talking to them about what they have available. The price dofference is not usually that much different and often it is better. If you are a student let them kno and ask about student rush tickets (some do this others do not). You also save fees by skipping third party distributors. Avoid buying tickets from people in the streets at all costs. The red TCKTS booth is safe but the people walking around may or may not be.

Iconic theatre. But some seats dont give a full experience. Select carefully.

The Majestic is one of the old theaters, built in the late 1920s.I dont think that theres a bad seat in the house!

The longest running broadway musical for a reason.. an unforgettable experience!

Went to see the Phantom of the Opera, and I wasnt dissapointed. Beautiful theatre, good location, great production. I loved it.

1st viewing of the phantom of the opera in New York. 7th in total now service was awesome. theatre and service was great.

I loved everything about this place and The Phantom of the Opera. Even better portrayals of the characters than in the movie I love so much. Easy to get tickets and check into the theater. Helpful and friendly staff. Highly recommend!!!

Old classic theater with a good view of the scene even from rear galleries. Could use a facelift. Bathrooms very small.