My mom graciously planned a spa weekend for me a week before my wedding. We invited our girls and headed across the state. It was a great time. The room was gorgeous, the beds comfortable, but the best part was the beach access. We thoroughly enjoyed the nearby restaurants and shopping. It was the best girls trip Ive ever had. So many memories made. The facial and massage was wonderful. I definitely want to plan a romantic trip back with my now husband. What a lovely place!

Excellent older hotel. Rooms are super nice and beds are comfortable. Did she drinks are pricey but excellent location and service.

Just a decent hotel. The room was clean and modern, had a really nice shower. The restaurant was really not good at all. The food was very bland and the prices were high for the quality. Thr staff was nice for the most part. Check in and check was pretty easy. The valet staff were nice. I dont think Ill staying again though.

Very nice little resort. The room was gorgeous and spacious. Our king Ocean view room was tricky, our window did have an ocean view but our balcony was actually on the side of the building, it was a bit sneaky of them. The restaurant was delicious, we had brunch there and it was very very good. Drinks were wonderful and waiters and most of the staff were very professional and polite. The staff down on the beach were not, they were polite and attentive but one had a girl all over him the whole time, one was throwing umbrellas with sharp ends like spears over in a pile, we couldnt really relax. It seemed very unresort like. The pool and lazy river are really amplified in the pictures, they werent worth getting in. The lazy river looked yellow and is very small, the pool is also tiny. The pool was a disappointment. Fortunately for us though, we were only there for a day and planned to go out so it wasnt a trip killer. I wouldnt choose this resort for another trip, but we enjoyed it for an overnight stay. It would probably have been fun with our kids, small and easy to manage, but for a couples getaway, I think we could find something better.

We stayed here for a few nights. We frequently stay in 4-5 star locations and figured this one sounded very nice. This one didnt live up to our expectations. The rooms were small we had four of us staying and thought there was a separate room. Turns out its a weird little living room. We were oceanside with private terrace and while we could enjoy the ocean view, there was only room for two with cheap outdoor furniture. The beds were small with cheap linens. For the price paid I do expect to sleep in a comfortable bed with nice linens.we dined in their restaurant 4 of us 300.00 the food was ok not a whole lot of flavor. Again for the money I expect more. The pool was small. The beach was nice with service provided . In my opinion the best service was the beach service and the valet. The overall staff was more concerned with mask compliance rather than guest experience and satisfaction.There was a constant misinformation between the staff which is very irritating.

We love this location for our clients weddings. It is a beautiful location for brunch weddings located right on Fort Lauderdale beach. Beautiful reception views and amazing beach ceremony locations.

I’ve been coming here for years. I love spending time with my family here on vacation. Either lounging in the lazy river, or tanning on the beach, which never feels overcrowded. The staff is always friendly. Food is quite expensive, and not the best. I normally just order take out when staying, it costs less and normally taste better. Drinks are ok. Parking is quite expensive. Getting them on the phone is either a hit or miss situation. Will continue to come here as tradition.

Was super nice and comfy. Stayed in an ocean front suit which was spacious and had a soft renovation recently.Beach was beautiful and pool area was super fun for kids and family but probably not ideal for travelers looking to relax without kids. They should probably head straight to the beach.I would recommend as a good hotel but the pictures of the room were a little misleading. They showed a beautiful deap soaking bath but our room didnt have one.

The hotel is crazy well located, just a few steps to the water. We stayed at the Sun Tower which is also as close as this one but we came to the Grand Pelican a few times for the restaurant and the beach activities. The restaurant is very nice and the menu is excellent. 5 stars here!The beach activities are fun but the customer service is terrible, the kid working there is always on the phone and barely pays attention or looks you in the eyes. Then you go out and the activity is very dangerous. 1 start here.Overall 3, they have to put serious people to handle the beach activities...

Absolutely horrible experience. Booked a suite for a beautiful birthday weekend with my partner and friends and when we arrived to check in, we weren’t allowed to park on property because they had an event. We were directed to park at an old church a half mile away and walk back. No shuttle service nor security were offered.We cancelled and walked away. No assistance, no supervisor, nothing. Others that had arrived at the same time were also turned away.They must be doing fantastic $$$ since they don’t need the clientele.We ended up down the street at the W FORT LAUDERDALE and are now experiencing excellent customer service and a wonderful 2bedroom suite.

Loved how close to the beach this resort is. Had breakfast on the patio everyday. Didn’t realize the halls are open to the rooms. The private beach was really nice. Brian took great care of us. He got us our umbrellas and chairs. The lazy river and pool were nice. Happy hour is everyday between 4-7pm. Also enjoyed the ice cream shop too. Thanks for a great stay!

Very nice and clean resort. Right on the beach. Parking was a bit of a problem. One car per unit. The young lady working in valet parking was not very accommodating. All others employees were very Nice .

Room was great. Facilities were clean and nice.

Positive: Love the room ! Lazy river was nice and we had the beach right at our feet. Beautiful morning sunrises !!

They are doing a good job with the covid rules and requirements . Pool area is run amazing just have to get there earlier to make sure you have a chair. Location is perfect for a beach getaway . Just far from any other restaurants for the most part .

Awesome hotel on Atlantic Ocean we are living in Halandale beach and once a month coming to this hotel to hang around for few hours it has very good vibe staff is easy going beach is nice and quite and happy hour pina colada’s is awesome

We stayed here the first two nights of our honeymoon and absolutely loved it! We showed up without a reservation and the gentleman at the front desk was so accommodating. The private beach is wonderful and not busy. We also loved floating and relaxing in the lazy river.

Average rooms and amenities, WAY over priced and staff are not very friendly or attentive. The views are pretty from the balcony and very picturesque. DO NOT order the room service, extremely expensive and the menu is online. The exterior and indoors is very run down and looks aged, rust and dirt everywhere and almost no landscaping. They have no ambiance and the parking is ridiculous at 39.00$ a day. They are almost 30 other hotels and resorts on this strip and all exceed this location, choose one of those instead.

Covid who!? The hotel did a wonderful job all around. Great service and very clean. When eating at the restaurant you MUST ask for Marta. Best service ever! Brain at the pool goes above and beyond to help every guest including keeping spotless.Last, the spa was closed on the days we could go. They opened just for us to get a couples massage. We were very impressed they made it happen. If you checkout the spa you will quickly see why its a must! Thanks again to everyone that made our trip wonderful. So good we even extended our stay. See you next year PG!

I stayed here five nights in February 2019 and had a wonderful time. The hotel is right on the beach and has a very good restaurant attached, as well as a small store for extra drinks, sunscreen, etc. I was worried about construction noise, per other reviews, but checked in early and requested a renovated room which we got. It’s definitely worth upgrading to the ocean view. The pool was nice, but small, and despite being told the lazy river would be open on our second day, it never opened up while we were there (it was under construction). The furnishings and finishing a were beautiful, the room was very clean, and the service was friendly. We encountered a few less than friendly employees throughout our stay, but for the most part, everyone was very warm and hospitable. The beach was lovely and we were able to get beach chairs and an umbrella every day. It would have been nice to have a parking option other than valet, but at $35 a day and 24 hour access it was actually a good deal. Not much within walking distance, but a short (5-10 minute) drive either way up the road provides access to plenty of restaurants and shops.

Came here for the first time and it was like a breath of fresh air. A beautiful resort. Swimming pool is smaller compared to others but there’s a freakin lazy river! How cool is that? It was actually a deciding factor, but how about the beautiful exterior? I smile every time I drive by.The bathtub was dirty with someone else’s hair when we arrived and the room seemed like it hadn’t been cleaned in a while since the last guests. Which may be due to COVID-19. The front desk had house keeping come to clean it up which was nice of the both of them.Customer service there was fantastic. Especially the server, Renee at their restaurant. We will definitely be back. I wish they did a timeshare program!

Room was clean, decor on point and room views amazing. Staff was courteous from the moment of check in to leaving. Brian at the pool was exceptionally great. Very attentive, hard working and took care of all our needs. If I had to point out a flaw the couch was a little dirty but we just sat at the little table set up.

Besides having no signal this place is absolutely wonderful. All the staff are awesome. Amenities are great. No need to leave besides going to other food places and other sites. Definitely coming back

An older hotel and very nicely redone. This gives it class and old style elegance. In house restaurant serves upper scale selections that are excellent.

Always enjoy being on site to install wedding floral decor here. Beautiful venue, wonderful staff and ideal location. The view is remarkable.

Amazing hands down! Loved it! From the room to the accomadtions of the Manager! Amazing hotel! Booking again soon! Thank you for the great time!

Nice hotel. A private beach is s huge plus. Rent a car, it is a little too far to walk anywhere. Even with a $35 daily valet fee it is better to have convenience of a car. Besides, you will spend more on Uber, especially if there are more than 3 people in your party. Hotel food is pricey, but very good.

We enjoyed the space. Looks like the rooms have been remodeled recently. The service has lots of room for improvement. We went down to the restaurant at 10:30 am and were told they would be closed until 11:30am. This was not made know to us previously. When we were out at the pool, the guy setting up chairs did a great job. The poolside waiter never came around to provide for the guests. We ended up going inside and asking for someone to help us. A member of the staff did eventually come out. We ordered one drink and had to go in again to ask for our bill. He could not find ours for the longest time.Later that day we tried going to get a meal from the restaurant which again was closed. The front desk staff had smiles on their faces! The management of the hotel needs improved before we would consider staying here again.We did find out the property is under new management during our stay. I can only imagine how bad it was before if this is the upgraded version.

Ocean 2000 Sunday Brunch: Awesome Flavors & Varieties, Brilliant presentations of Excellent foods, Friendly staff, and includes Bloody Mary & Mimosas. Bucket List MUST! Crab claws, shrimp, prime rib, eggs Benedict, & food to order: omelets, pasta, crepe. Gourmet salads, cheeses, breads, rolls, & desserts (key lime pie tarts & carrot cake). Best Seafood & Overall Sunday Brunch in the World!

Great design, atmosphere, and staff. Lovely beachside place to get a fantastic drink and delicious food.

Highly recommend this resort. Food is good, beach service is great and the pool and lazy river are perfect! The most comfortable beds I have ever slept on!

Took a early birthday staycation at The Pelican and had an amazing time with my husband ! When they asked the occasion & i said my birthday when we arrived in our room, shortly after we were given a cheese platter & a bottle of champagne complements of the hotel. The view from our room was incredible, being able to watch the sunrise and than go enjoy an amazing breakfast in their restaurant by the water! We wish we could have stayed longer... maybe a week next time ? Thank you for making my birthday vaca amazing.

Beautiful place nicest people but they need more bar help. Omg the revenue they are loosing. It is almost impossible to get a drink. Everyone was saying the same thing. Food is a little overpriced for what you get but it is good. Pool attendant is phenomenal!!!! As far as ADA they were ok for wheelchairs.

What an amazing quaint place. The service is second to none. I have to be honest I am a little bias because the upgraded is the the Jr. Penthouse suite. Even without that, the service has been impeccable. The guys who help you on the beach are the hardest working and friendliest guys I have ever met. The front desk staff is quick and attentive and the bartender makes amazing cocktails. They also have 1/2 off happy hour in the bar which never hurts. My wife got to indulge in their spa, which she said gave her one of the best massages of her life. Make sure you leave time in your day to sit on the porch in the rocking chairs. We will be coming back.

Absolutely loved it. I stay 8n Ft. Lauderdale regularly. This is one of my favorites now.

The room was really nice and comfortable however the service wasn’t good. We called ahead to check out at 1pm instead of 11am hours before but someone still came up at 11am and knocked very aggressively telling us we needed to get out. Also the food was overpriced considering the quality and the fact that there was no room service which they didn’t tell us before hand. Also the gym only exists to say that there is a gym. Despite that the amenities like the pool and the beach were beautiful and fun.

We only stayed for a night at Pelican Grand but it was a pleasant stay and will definitely include in future travel plans. The property shows age on the exterior but has a nice character and feel on the inside. It has an old timely resort feel to it. They could definitely use renovation in their resort bar, but once you have few drinks does not matter.Although I forgot to take pictures of the room, it was fantastic. I got beach apartment feel and nice beach decor. The staff was super helpful and amazing. All our modest request was met promptly. The breakfast was really good, I had to skip lunch. Also they have an ice cream parlor in the hotel which is great since you can enjoy outside on nice warm night which we did gazing at the stars. Great place, great service, great staff.

This place is amazing. My first time in Florida and this place just made it even better. Friendly staff and as soon as you wake up. You get to hear the ocean waves. The food is pretty tasty. If you can get up to the rooftop, you will love the views. In the morning you see all the pelicans flying around so definitely wake up early. Great place to stay in.

This is an edit to my previous review where I had given them a 1 star due to an unpleasant customer service experience I had over the phone. When I called regarding a hurricane and was told they were not meteorologists after days of trying to reach them to rearrange my stay due to the unforeseen terrible weather and beach closure.Anyway, I was able stay after reaching out to change the date and I have to say the place and service is 5 starts. I’m only giving it 4 because I can’t overlook the first incident and how difficult it was to get a hold of them through the phone, otherwise I would have gladly given them the maximum.Ronnie, our waiter was fabulous, he was handling a big crowd and we always had a drink in hand. The rooms are were and spacious, the restaurant staff very nice.I highly recommend this place, but reach them through email. You will not regret staying with them, honestly.

The balconys need a good cleaning they where filthy, other than that they need a better way of paying for items, just give a room number is not a good way. Sorry they over charged us substantially. Exception as noted, it is very nice.

Exceptional service. Clean, updated and renovated rooms. Excellent menu and ambience. Gorgeous beachfront location. Great spa staff.

Fabulous Oceanfront location, Oceanfront king suite with a balcony is one of the best hotel rooms I have ever had. The folks that set up the beach chairs everyday are fabulous. The pool area could use some work its very shady not a lot of sun gets in. There is nothing in walkable distance as far as other eating or entertainment so you need to take an Uber or drive. The dining room dinner prices are exorbitant and dont reflect the general area. Overall it was a pleasant stay.

We returned to Pelican Grand this week for a family stay-cation after not having been here in 12 years! The location and hotel is just beautiful. We love that there is a separate living room so that our daughter can have her own space with pull out couch. The room did have a (small) coffee machine (wanted to mention as some reviews said the rooms didnt have one) and a fridge. Valet is expensive but this is Fort Lauderdale, to be expected. We didnt dine in so I cant comment on the restaurant. Poolside drinks were pricey and just ok. Probably wouldnt indulge in those again. The fitness center was small but clean and almost always unoccupied so it worked out well. The front desk was friendly and helpful! Housekeeping tidied our room daily while we were out. Some reviews said the hotel wasnt very clean but I didnt find that to be the case at all. We loved our stay! Also recommend going to the roof via the 11th floor to enjoy the terrific view.

Awesome experience,all the stuff was so polite. This place has the best hospitality I experience in a long time.

Spacious clean rooms. Pool and beach great. All the staff friendly. Staff at pool and beach that get your chairs set up top notch. Remember to tip the staff these are the hardest working people. Shout out to Brain at the pool and all staff there. Rooms were large and clean. The only negative was the hotel restaurant. The food was good however not a lot of food choices for kids on the lunch and dinner menu. There needs to be more kid friendly options like burgers pizza and wraps. We went next door to Sand Bar Grill. We also had a rental car and went to other restaurants in town

The hotel has a lot of potential but employees are rude. At check in I received a room that was not the one I purchased through Hotels.com. I got a Ocean view and they said that meant partial ocean view. Luis Gutierrez (which Im not sure that is his real name was very unprofessional at the check in process and the only thing that wanted was for me to pay $75 dollars additional for a room upgrade.) The lazy river and pool needs to be clean more often, they were dirty. The chair service at the beach had the same problem personal made you feel like you were bothering them and they were doing you a favor. We ate at the beach and restaurant food quality is good but we ordered at the beach and the food arrived 1 1/2 hour later :(. I definitely do not recommend the hotel to anyone)

If you are looking for a nice and Luxurious place for Brunch this is a great choice. One of the best in South Florida with great service and good food. But if you are looking for value when it comes to food selections, they fall behind any good all you can eat buffet. For the price, they could do better at expanding their breakfast and lunch options.

It was absolutely beautiful. We had a wonderful time. I look forward to coming back

Pros: great location, beautiful rooms, awesome beach, prompt valet, amazing balcony views.Cons: slow elevator that stops at nearly every floor weather theres no there to get on or not. Resort fees and parking fees are rather pricey. No free coffee.All in all pretty nice place.

What a wonderful experience. The pool area is great. We enjoyed this resort.

Orlando at the front desk was AWESOME. He helped us at 3 am in the morning and with a smile. He was so nice and made our bad situation from another hotel better. Great worker!!!! ️

Beautiful location with clean and well maintained facilities. All employees were wearing masks and were diligent in ensuring guests were wearing theirs.

My Husbend found a great deal on Travelzoo. Exceptionally cheap rates for a weekend getaway. The location is in the Financial District and easily walkable to Fishermans Warf, Pier 39, North Beach and Chinatown.

I had the pleasure of enjoying the Pelican Grand for a relaxing beach weekend a couple of weeks ago. The Pelican Grand is quite the Fort Lauderdale staple, you get that traditional luxury feeling the moment you step onto the property. It’s located right on the beach and the sand is just steps from your room. We had a massive ocean view suite that was absolutely to die for. The room felt completely brand new and incredibly clean, with plenty of room to stretch out and relax. They have a wonderful little pool right on the beach and an AMAZING lazy river. Nothing better than floating down a lazy river with a pina colada in hand! All the food, drinks, and staff were amazing, shout out to Brian at the pool - He was outstanding! I HIGHLY recommend Ocean 2000 for dinner and brunch, the food was SO GOOD! I also had a chance to try out the spa which has the most gorgeous views, it was so calming, tranquil, and relaxing. I felt extremely safe and clean my whole stay, it was such a nice little getaway, I would move in if I could! Pelican Grand keep doing it right! I can’t wait to stay with you guys again.

Had a wonderful stay. Did not get to enjoy all the amenities but still had a wonderful time. Celebrating my mother 79th birthday with complimentary champagne and chocolate covered strawberries. We enjoyed the animated bartender. Our 3 day stay was made extra special by Judy at the front desk. Always greeted with a smile and remembered our name. No request was forgotten or delayed. I have to mention the view and the balcony spectacular. The rocking chairs on the lobby back deck so comfortable looking out onto the ocean. At night its so romantic and peaceful sitting in the private sections with mock pit fire lighting. I have no complaints. Id do it again and again.

Me and my sister in law had a wonderful time! Definitely will be back! Staff was so helpful and accommodating Thank you Brian .

Bathtub was clogged took hours to have someone come to check it. There were not enough beach chairs and umbrellas. Consierge said they would hold our belongings in a secure room instead it was put on the floor near a public door. The bellboy placed our bags and personal belongings on the pavement that was soaked by a rainstorm that just passed. Valet was $39 a night or you could find a spot out by the street but must continue to change spot every 3 hours. Definitely not worth the nightly fee.

Very good experience. Pool was big and lazy river too. Nice staff and rooms have to be requested to clean due to the pandemic. But I would definitely come again. What sold us was the location right on the beach!

Beautiful location with great staff. We had our wedding here on October 2018. Our self-planned wedding came together beautifully with the coordination by Melanie. Her communication is superb and overall it was great working with this location for our wedding and reception. It was the perfect place! The rooms are coastal and spacious - its worth getting a suite for the balcony views facing the ocean. The brunch on Sundays is still one of our favorites in town, best view ever.

Beautiful Resort next to the beach. Second time I have been here and the service is always great!!!! From Valet parking attendants to the hotel staff, I absolutely love this place and would highly recommend. Not saying this lightly. Try out the Oceanview terrace and you will be amazed. It is beautiful. The rooms are spacious and very relaxing and clean. They have rocking chairs to just sit back and relax and enjoy the breeze and sun. Love, love, love this place. Would go back every time if I could afford it

If I could give 0 stars I would. We were scheduled for April and of course we had to reschedule for June 4th. We went last year and it was great. I called 3 times asked if everything was good every time yes we are open everything is normal not problems. When we get there I had scheduled the penthouse suite. They informed us they have no room service (not a big deal) but no housekeeping. They will not clean the room, etc. I stated we are paying over $4,000 and we can’t have our room cleaned? We were there for 7 nights. First I called not one person told me that they stated they were normal. I told them just give me a regular suite instead of the big one. We come on vacation so we don’t have to make the beds clean the toilets etc. so we went to the suite and of course we stay at the beach all the time there is sand everywhere we have to clean the room. Buy a broom, mop, toilet cleaner. RIDICULOUS! We used the iron there was black all over it ruined the white shirt. We called for another iron after three calls (no one answers at the front desk) finally they bring one up and the lady is so rude. We ran out of toilet paper couldn’t get anyone to answer the phones at the desks so we have to use Kleenex. They do not give you a discount NOTHING!! I ask for the general manager to call me three times NOTHING! $2900 dollars and we slept in the same sheets, cleaned our own room and they don’t even have the decency to call us and talk about the problems. We will tell everyone we know not to go. Also the bottom of the door was ripped off and the flooring was coming up in our room. Very disappointed!!!!!’

My husband and I just got back from vacation. We stayed at the Pelican Grand and it was Amazing. Everything about it was better then we could have asked for. The prices of the food and drinks were a little bit on the high side but other then that, there is not 1 thing we could complain about. The customer service was perfect, the room was clean and our ocean view was breath taking. We spent a lot of time in the lazy river and the ocean. The staff, the hotel scenery, the guests and just about everything made our stay there a vacation to remember. I was very sad to leave. We for sure will return. Thank you staff of the Pelican Grand for our amazing stay we appreciate all of you for your kind services.

Very Nice hotel. Clean & pretty.However, it’s not all that beautiful, the entire facility needs repainting. The outside light was out in the valet parking area. We were in room 526 and the Telephone wasn’t working in the room. No hair dryer, No Microwave in the room. I assumed as much money as the room cost it should have had the works.Not worth the hype!!! Also in our room the door handle was broken in the bathroom.Just saying!!!Well, with that being said.Wonderful customer service, but I won’t be back or paying that type of money again. Thank you Pelican Grand Hotel.Next Caller...

Awesome place, nice restaurant, quaint bar. Well laid out room.

Great place , I had a great time . Beautiful view and great service.

First time here from Oklahoma came here for husband’s Birthday! Loved the view from my room but had kids with us pulled out the pull out couch it was dirty with sand and hair all over it I called the front desk to tell them I had a dirty bed and all he said was ok I’ll send some sheets up to you the lady brought me king size sheets I told her I needed it for the pull out couch and she rolled her eyes at me and walked off I said I’m sorry I asked for more towel only had two in the restroom there was four of us the charged me 40 dollars every time I asked for something.... shower curtain had mold at the bottom of the curtain and base boards in restroom where filthy with sand and dust I literally got on my hands and knees to re clean everything I had brought disinfectant wipes with me thank god ! I work at a hospital for environmental services lead and this would not pass my inspection! For how much I paid for I was a bit upset I was looking forward to a clean room and friendly staff didn’t get any of that ! My husband said the valet was the best at everything at the hotel he gave 4 guys out there a huge tip because they where the friendliest people there ! They deserve a raise because the staff inside the hotel where rude even when I went to the restaurant down stairs the lady said do you have a reservation I said no I didn’t know we needed one and there is hardly anyone down here .. she walked off and a guy came back by his self and sat us at a table in the corner. When I left the hotel my bill was 505 bucks and they kept taking more and more money out of my bank account after I left which made me upset ! Never coming here again!

Nice people and good service but hotel bar its hard to find someone to order a drink or food.

Got the resort day pass and man let me tell you !it was amazing . Brian was such a treat and he really catered to us in every way. Will definitely be coming back and bringing friends !

This is a beautiful hotel, beach is right there, nice pool (kids loved it), live music during dinner time at their restaurant, happy hour for drinks every day)). Room was big and had everything you need. Amazing ocean view from the rooms balcony.

The most relaxing and beautiful place to visit in Fort Lauderdale. The hospitality is amazing. Go see Myra at the pool. She is a pleasure and a delightful bartender and cocktail waitress.

Beautiful absolutely breathtaking. Carpet in the room not clean at all, and there is only very expensive parking there, even for hotel guests unfortunately, but the rest was awesome.

Beautiful setting on the beach. Spa services were very expensive, to be expected I suppose, and they didnt have a coffee maker or microwave which was not cool at all, but it was still a good place to stay.

Views from terrace on the 11th floor. Our treatment by the whole staff was perfect. Even during the corona mask season.. ee will be back to chill in the rockin chairs and lazy river.

Beautiful rooms with nice views right on the ocean. Nice looking bar and outdoor eating area. I fond it extremely bizarre that the pool closes at night as this is not something Ive seen before but everything was lovely otherwise

Loved, Loved, Loved our Staycation at the Pelican Grand. Once inside you feel as if youve been transported to some secluded island. The staff were fabulous!! The views breath taking! We had such a relaxing time, already planning for a Girls weekend. KUDOS to the dining/restaurant manager and staff who had to deal with the screaming kids and unconcerned parents during breakfast.

Absolutely terrible customer service! I would never go back to the Pelican. I booked through Expedia, and upon arriving of course gave them my card for the $100 deposit. I looked on my mobil bank app today and there are two separate charges, one for $112 and one for the $100. I called atleast 10 times, and hit every option available. Each time I am put on hold for 20 minutes before it says all of our customer service representatives are busy please call back later and hangs up on me. There is also no way to contact them on the website. As for the hotel, the rooms are nice. The lazy river is small and tiny, definitely just got children. The pool is ok. The maid just walked in my room at 9:30am didn’t even knock first. Horrible customer service. There are much better options in the area.

Very unpleasant stuff and nothing special about this hotel. I didnt feel welcomed there at all. For sure Im not gonna stay there in the future and Ill advice my friends too.......

Overall, this was a very nice hotel. We enjoyed our ocean view room. The pool and beach at the doorstep were nice. Waking up to the sunrise out our window was stunning. The only issue I had was that the shower wasnt very hot (it was barely warm), and the hotel could offer a complimentary coffee station rather than $3 per cup and not offering until 7am. With that said, I would stay at this hotel again.

This is the perfect couple get away. The resort is right on the beach and chairs/towels are provided. There is a small pool with a lazy river if youre not in the mood for beach.The rooms are gorgeous and super comfy and clean. The spa is bonus.The restaurant is great and they do room service.

Everything about the resort was great. Very accommodating. The manager even waived the resort fees, since rooms werent supplied like they usually were due to Covid. The view from the balcony was the greatest. Will be staying again in the near future.

They have rules that made feel in high school again the security guard was rude. One of the waitress on the pool was also super rude. I am not going back to that hotel even if is for free

Best Sunday brunch in Ft. Lauderdale. The buffet is delicious. Everything! Plenty of food, beautiful beach view while dining on unlimited shrimp, prime rib, oysters on the half shell, a cheese station, desserts, eggs benedict, omelet and waffle stations, bacon, sausage and so much more. Also included are unlimited bloody Marys and mimosas. Its best to make reservations because its always crowded.I love this place and it is worth every dime. Its an amazing waterfront dining experience. I have never stayed as a guest but the hotel/resort is beautiful. Valet parking and wonderful customer service from the moment you pull up until you leave. If you can visit, by all means do so.

Adorable Place. Lovely views. Great staff

Service from the front office team was just horrible. Nit sure service or hospitality are part of their vocabulary. A simple question about room service hours was met with outright rudeness. Same experience with our check in and check out experience. Valet and Spa service was great. I think the resort fee is for the attitude. I am happy to pay for service and cleanliness. Did not have any special requests, not one. I was so disappointed. It was the last stop of our girls get away. Spent two days at the resort. If it wasnt for the service from the spa team and the helpfulness of the valet we would have checked out. The gentleman who checked us in and checked is out couldnt have been less helpful and rude if he tried. Complete waste of money. Will never return. We booked the breakfast package, did not use it either morning but asked if we could use it on day of check out, no you cant. We did not ask for any amount above and beyond the $40 credit per day, just wanted to apply one of the unused days. You would have thought we asked for our stay to be comped. The world was coming to an end. How dare we make such a request. The internet never worked during our entire stay unless we were in the lobby. Room service was the only other positive experience we had.

Very nice hotel! Great location! Staff was awesome! Would definitely go back! We had a suite with 2 king beds, room was spacious and clean! Beautiful hotel!

Super nice hotel. With restaurant right on the water. Nice pool. And beach is right outside the pool area. Hotel room was spacious. With nice bath. Spa is great as well. Recommend.

We expected that the stay would be different during Covid. Hotel was very vigilant on masks and cleanliness. There were a few things that needed attention such as the dining service and the pool asthetics. Ive been there a few times and the pool needs a lot of attention. Pipes and weeds visible. It needs some TLC. Its been that way for years. Doesnt take much but for what they are charging theres no excuse for it to look that way. Rooms were redone and very nice.

An excellent oceanfront hotel to relax on the ocean or the pool

Even as the tropical storm Sally rolled in we enjoyed our time with our family. Would return again.

The hotel has a lot of potential but employees are rude. At check in I received a room that was not the one I purchased through Hotels.com. I got a Ocean view and they said that meant partial ocean view. Luis Gutierrez (which Im not sure that is his real name was very unprofessional at the check in process and the only thing that wanted was for me to pay $75 dollars additional for a room upgrade.) The lazy river and pool needs to be clean more often, they were dirty. The chair service at the beach had the same problem personal made you feel like you were bothering them and they were doing you a favor. We ate at the beach and restaurant food quality is good but we ordered at the beach and the food arrived 1 1/2 hour later :(. I definitely do not recommend the hotel to anyone)

This was our honey moon and we were supposed to be in Europe. The hotel exceeded expectations the food, drinks and room were outstanding. Coming from Florida you we really still felt like we were on vacation. I would stay here again and again even just mini staycation!!!

Amazing resort right on the beach!!!! It’s beautiful, I loved the location, loved the rooms, beach, restaurants. Totally recommend!

Recently renovated and my city view room was quite nice and included an outdoor sitting area. On my last visit I had an ocean view and honestly I was just as happy on the other side of the hotel. There is one shop where you can purchase your morning coffee and newspaper. I was in town to help a friend so was not able to use any of their amenities, for which you will pay a $35 daily fee upon checkout, and rooms are not inexpensive. But oh my, nothing is better than a glass of wine on that lovely porch at the end of the day while listening to some live music.

Hands down the best hotel ive been to in the united states. We loved every minute.

Best weekend getaway in a Very long time!!! Great staff and hotel!!! Bravo

First time visiting. I had a great time. Would recommend it to anyone looking for a real place to relax Pelican Grand Beach Resort is the place to go and to be.

Beautiful entrance that continued all the way to the suite#quickplaynshower

Oceanside room was amazing. Big windows allow you to view the ocean from your bed. Balcony. Nice relaxing room design.Service is excellent. Minor complaints: USB ports didn’t work. Room wasn’t cool and I arrived late so it made it hard to get to sleep.Overall though it is a great hotel.

Place was very well run. Old school Miami style art deco decor. The was very welcoming and charming. View from the ocean view suite was breathtaking. Rooms were flowy and large.Resort fees 39 a night on top of 39 a night to park was a bit overwhelming. Especially in a time of covid where they dont even clean your room.Third night in the fire alarm went off at 2am wailing to the three kids and forced is to evacuate. No emergency official showed up or management. The house keeper told us she go back in is safeFinally got back up got the kids back to sleep and its goes off again! Terrified the kids and ruined our night and morning. No explanation offered which I found very strange.The pool that gotten some criticism in past reviews. We found it perfect. Dirty in some days but its tough being so close to the beach with sand. The biggest take away is the employee Brian who tends they pool area. What can I say Ive never seen someone work so hard so consistently. This guy is a magician, the ways he flows around and makes sure every single family is taken care of at all times. Have been all around the world and have never seen an employee that is so dedicated and consistent in his craft. Kuddos Brian I hope they treat you well.Ocean was why we came. Besides being full of discarded trash (why wouldnt you clean it every day) it was beautiful.

Perfect spot in the beach. Beautiful hotel!