user
Bust Out Escape Room Albuquerque
9440 San Mateo Blvd NE Suite K, Albuquerque, NM 87113, United States
Appearance

Comments
Ta
Review №1

We did all three games at the San Mateo location and all three were awesome! The room designs were great and the puzzles all fit the themes. Our Game Master was Melanie and I cannot say enough nice things about her! She was super friendly, sweet, and helpful! Melanie definitely made our visit to Bust Out Escape rooms enjoyable and provided us tips and recommendations on other rooms, including the order that we should do the rooms. We are definitely going to check out the rooms at the Paseo location. Hands down, Bust Out Escape had the friendliest staff and the best rooms out of the couple of other vendors we have tried. We definitely recommend these rooms.

Br
Review №2

My little group of four has done a vast number of escape rooms in multiple states and this is by far the best! We did the Summer at Crystal Lake room first and then proceeded to do the Bunker right afterwards! This was after doing two rooms at the other location the day before! The staff were extremely friendly and very welcoming. The were extremely accommodating of everything we needed and made the experience that much better. The rooms are absolutely genius! We did the Jumanji room first and it was like nothing we had ever seen! The effects were so spot on and the rooms were very immersive! The themes were shown throughout the rooms and even the tiniest details were thought of! If you enjoy escape rooms that make you feel like you really are part of the story, I highly recommend this company!

Ja
Review №3

This was hands down my best escape room experience. We ended up doing all three in a day. The puzzles are challenging and extremely fun! The game master, Melanie, was awesome and helped us a ton! The staff is super friendly and very laid back, and added a little time when we didn’t quite make it out. We’ll definitely be trying them again! Thank you!

Ka
Review №4

I highly recommend visiting the friendly family at Bust Out escape rooms! We have done all of the rooms at the San Mateo location, and can’t wait to try our hand at the Paseo location. The “game masters” can be very helpful when you’re stuck, but won’t give anything away. The games themselves are very thoughtfully put together. Overall a great way to spend time collaborating with friends or family!

Ni
Review №5

Totally awesome! Amazing staff made experience unforgettable!!!

Ch
Review №6

This place was amazing. It is a family operated place and you can see the love they have for people to get the best experience possible. It was so great that my group escaped one room and we turned around and did another one right after. Definitely recommend this place! I already scheduled my next room!

Mi
Review №7

Awesome experience all the way around !! The staff was very friendly, knew what they were doing and how to help the game. The sets were very well crafted and clean. Everything worked as it should with no issues. We had so much fun here we will definitely be coming back for more!

No
Review №8

The Divinci Game was their easiest game and it was still challenging and fun! Melanie was super sweet and was a great game host. Will Definitely recommend to friends and cant wait to try another puzzle.

Tw
Review №9

Weve done every room they have an all of them a blast. Weve even tested a few rooms which was an honor.I highly encourage checking this place out.

Fr
Review №10

So much fun! Bring your brainiac friends and those who love a challenge. Well be back!!

Ji
Review №11

Thank you Melanie! Extremely fun games and an amazing game master. Location is very clean and Covid friendly. Everything is sanitized between groups.

Ga
Review №12

This was a great night of family fun! I highly recommend doing this with family or friends. Here is a hint....... look everywhere for the escape room!

El
Review №13

Very awesome had a awesome time. Staff are very friendly and nice best place to have fun

Ki
Review №14

Wonderful Experience! Amazing friendly & helpful staff. Our group played the Crystal Lake room and we had so much fun!

Mi
Review №15

My girlfriend and I have done multiple Escape Rooms together and the rooms at Bust Out are some of our new favorites. Constantly challenging and exciting rooms kept our minds racing and held our interest. Everything was on time and nothing was out of place. The staff were incredibly kind, helpful and engaging. We will definitely return here for more Escape Room fun.

Do
Review №16

2nd escape room there and had an AWESOME experience! The staff was excellent and made a birthday extra special. Highest recommendation.

Mi
Review №17

Super fun and Mel was great! Totally recommend.

Mi
Review №18

We did the Da Vincei room it was great fun! The young lady who help us was wonderful. We will definitely try other rooms.

Jo
Review №19

A group of 5 of us did the Camp Crystal Lake room and it was amazing. The attention to detail and the variety of ways you had to figure out each lock or clue was very fun and immersive. A perfect mix of problem solving adventure and scares to make everyone really enjoy the experience. It was a few of our first times doing escape rooms and the moderator was absolutely perfect at helping when needed. Finished with 7 minutes remaining!!!

Ja
Review №20

Wow! What a fun experience! We took our daughter and her friends to the Camp Crystal Lake room for her birthday. It was amazing. All of the girls had such a fun time. Everyone was engaged and participating in trying to interpret the clues and solve the puzzles. It was so good seeing our group interacting with each other and working together. So glad we went here. The staff were very friendly and made the experience exceptional. We definitely recommend coming here and we will be coming back!

Ti
Review №21

This is the Escape Room you need to hit in ABQ. Avoid the mall and its lines. Staff was the best

Ab
Review №22

Super fun family owned business. We did the DaVinci room and it was challenging and got everyone involved!

Ad
Review №23

This was my first escape room and it was AMAZING! We did the Jumanji room and it was so much fun! The puzzles were so unique and the effects were so unexpected! And all of the employees were so welcoming and helpful! I can’t wait to go back here!!!

Je
Review №24

Awesome staff and rooms! The game master was very involved in making sure we had a great time. The rooms were detailed and exciting!

Al
Review №25

We had an incredible experience here - the escape rooms couldn’t been any cooler (and they were a suitable challenge!) and the staff were absolutely friendly and helpful. Highly recommend!

Fr
Review №26

My daughter and her friends celebrated her 12th birthday at Bust Out and had a great time. The staff was excellent and the escape rooms are amazing! The detail and creativity are like no other.

He
Review №27

First escape room and loved it! The family owned business really wants to make sure you have a good time. They go to conventions on escape rooms to stay up to date on the newest ways to make it more exciting. Can’t wait for my next time!

Am
Review №28

I have only great things to say about Bust Out. I’ve done 15+ escape rooms and Bust Out’s diversity of rooms, customer service, and plot lines are unmatched. This is an absolute must-do if you’re visiting or living in ABQ. Melanie and Mikey provide OUTSTANDING customer service at the San Mateo location and everyone we worked with at the Paseo location was fun, helpful, and kind. Thanks, y’all!

Jo
Review №29

Had a very good time our host was real engaging and very welcoming encouraged us to keep going and we completed with the help of them but must say that not bad considering it was rated 9.5 out of 10 for our first one ever

Fa
Review №30

Absolutely loved the Doomsday game! Melony was awesome and helped us so well when we needed it. The game made sense but was challenging and one of the best escape rooms I’ve been to yet.

An
Review №31

Went there for the Doomsday room and had a great time, one of the best rooms I’ve ever done. We then decided to stay and did the summer camp room too which is great for anyone who likes horror themes.Both rooms were thematically very good.

Li
Review №32

First time going in a group of 5, and it was definitely worth the money! Did the Camp Crystal Lake first and we loved it so much we booked the Doomsday room an hour later! Will definitely be returning soon

Sh
Review №33

Always fun! Well organized. Its a fantastic experience, our family loves this place.

Da
Review №34

So much fun! The room was really well thought out. You can tell they put a lot of work into the development and execution. The staff is so friendly and helpful. We had a great time!

Pa
Review №35

Best escape room in Albuquerque! We had a great time and cant wait to try more!

Va
Review №36

I have been to escape rooms all over the world and this one was hands down one of my favorite! Finally, a place this is not cookie cutter! The games and designs were authentic and refreshing, so freaking glad this place came across my radar!

Al
Review №37

My boyfriend and I went here for the first time on our anniversary and we just had a phenomenal time! The employee that was working (Makayla or Makenzie I think was her name?) was just the absolute sweetest person. My boyfriend and I went to do the Bunker challenge which she explained was the hardest one, especially for first timers and only two people. We went for it anyway and it was so enjoyable, she was rooting for us and was just so helpful. Can’t wait to go back with a group! Would recommend to anyone honestly!

Da
Review №38

This company is amazing. We ended up doing 5 of the 6 rooms they have between the 2 locations. Reasonably priced, and the rooms are all so different, so you get a different experience every time. The family that runs the place are so gracious and wonderful. Friends for life!!

Ke
Review №39

This is by far the best place to do an escape room in Albuquerque! The staff are awesome and the rooms are very well put together! Before you waste your money at Escape The Room Albuquerque definitely go to this place first. I guarantee you will not be disappointed.

Sp
Review №40

Had so much fun with my friends at the camp crystal lake during halloween night! The costumer service is so amazing the people are very generous and sweet. I cant remember names very well but one guy dressed as a dorky clown and was so cool and funny and these two other girls were very nice and very understanding of our stupidity. Also my friends and I apologize for screaming way to much and being total scaredy cats.

Sh
Review №41

I would give my experience a million stars out of five. We did the Camp Crystal Lake and it was SO much fun. The puzzles were super challenging well thought out and fun with a few twists. Me and my friends will definitely come back to do some of the other rooms. I can’t say enough about how much fun it was. Staff was also super great friendly and helpful!

Ca
Review №42

It was such a great experience, loved it

Ro
Review №43

Excellent place with charming people and great rooms. Check it out!

Ca
Review №44

So much fun. Had a great time with friends figuring out all the clues.

Av
Review №45

The best escape room I have EVER been to! The family who owns these escape rooms are so kind and really experienced with all things escape rooms. No other escape room in the abq area compares to this one! Be sure to check them out!!

tr
Review №46

Melanie was great and i had an amazing time!!!!

Le
Review №47

Soooo much fun!! Melanie (hope I’m spelling that right) is super helpful and so nice. STRONGLY recommend everyone come through and check this place out!!

Pa
Review №48

Did the Camp Crystal Lake scenario. The staff were very friendly and helpful. The room itself was themed amazingly and the puzzles were very thought out. Highly recommend this room to anybody looking for a spooky escape room experience!

Sh
Review №49

Great experience!!!! The game master was very knowledgeable and enthusiastic. We will be back.

Ki
Review №50

Booked a room here for my 22nd birthday and tried the Camp Crystal Lake. I have to say that this was by far my favorite birthday activity! The staff there is amazing and they help when needed and the designs in this room were amazing. Realistic and lots of family fun. Thank you guys for making it so special! I cannot wait to do it again soon!

Je
Review №51

So much fun! So much more worth the money than Escape the Room! We will definitely be going back!

An
Review №52

Such a awesome place. Camp Crystal lake was such a blast.

so
Review №53

Went here on a whim as something that might be fun with the family and it really was!!! We thought that we would have to rely on our family’s biggest nerd to solve the puzzles, but it was well balanced and everyone in our group shined in different ways. The staff was so nice and made the experience for us. We escaped with two minutes left on the clock!!! Cannot wait to go back.

Cr
Review №54

Had a blast! I definitely recommend.

Je
Review №55

After trying out every escape room location in Albuquerque, this is hands down the best! The family that owns it is so sweet! You can tell they genuinely put thier whole heart into these rooms and your overall satisfaction!

ja
Review №56

So awesome ! First time for an escape room. Super creative, and well put together.Very friendly staff. Highly recommend!! We ll definitely be back!(Update) Have since gone back and completed the two other rooms... in the same day! Incredible! Both as great as the1st we did (crystal lake). Staff is always super cool . The doomsday room is state of the art! For best experience, i recommend doing with least people possible (4).

Be
Review №57

My family and I have done a number of escape rooms before, so it wasnt our first rodeo, but we were quite impressed with the set up and execution of the Doomsday Escape room we did. The puzzles were well thought out, they were varied enough to keep us all engaged and excited, and the pacing of everything was excellent. Quite thrilling, even after we did 5-6 previous escape rooms and were worried wed see some of the same old puzzles. Well presented and great help from staff along the way. Highly recommend it! Plan to go back again for another room we havent done yet.

je
Review №58

Camp Crystal Lake, so much fun! Definitely gave me several scares! The staff was awesome! Will definitely be back!!

Kr
Review №59

Great atmosphere and excellent service! Me and a group of friends did the Doomsday room and it was our first time. Super complicated. It extremely fun! Highly recommend this place. Well be going back to tackle the rest of the rooms soon!

Ni
Review №60

My family and i have done three of the six rooms they have available. We will definitely be back to do the last three. The owners daughter, Melanie, helped us out the last time we were in. She is super friendly and a great asset to your business.

Me
Review №61

We had a fabulous time! Three of us had done escape rooms before, but my husband hadnt and he LOVED it. Camp Crystal Lake was really fun and like other people have said, startling in a fun way! The attention to detail was really impressive. Thanks for such a great time!

Ke
Review №62

Had two great experiences here. Camp Crystal Lake is my fave, and Id love to try the new rooms when theyre ready. Wish the payment on the site was clearer about the fact that $100 only reserves four people. The good news is that they wont charge the card until youre all there, and they will charge everyone individually if you want. Just tell your friends to pay for themselves, no need to have them pay you back.

Do
Review №63

This place was awesome. Its not just some business trying to make money. The employees are there to have fun with you every step of the way. Seriously. This place is dope. Im kinda buzzed so I cant articulate well but go here. No competition.

Ri
Review №64

Did the Doomsday Escape and holy hell it was fun! By far the best addition to difficulty and fun!

sa
Review №65

Lots of fun!

Su
Review №66

One of the best escape rooms we have completed! The staff was super friendly and great to work with. We did Camp Crystal Lake, and it was so fun - a little startling at times, but we definitely laughed more than screamed! Puzzles were really great - very original! We cant wait to try their other rooms!

Ja
Review №67

As first timers we decided to try Camp Crystal lake. We had so much fun! It exceeded all of our expections and you will not be disappointed. The staff was amazing and we cant wait to go try another room!

An
Review №68

This was such a great way to spend Saturday night with my friends. I highly recommend Camp Crystal Lake! It was really thrilling to solve a clue and open a lock. The experience was so detailed and well thought out. It got very exciting when we were down to the last few minutes and so close to unlocking the door. Can’t wait to check out the other rooms!

Sa
Review №69

I absolutely love the escape rooms around town. The local ones are the best. I love the experience here and the puzzles are actually pretty challenging. Will continue to go back !

Ca
Review №70

Awesome experience. Great atmosphere. The people there were helpful, and I had tons of fun! Highly suggest trying these rooms out :)

Ca
Review №71

Loved every moment in the room. These guys give you an amazing experience. Great for first timers and and experienced puzzle solvers.

Ha
Review №72

Great experience. The room was really fun to figure out. Family owned company with incredible customer service. We are definitely going to check out the other room they have. Cannot wait for them to come out with more!! I would highly recommend this to anyone looking for a high quality escape room. It was awesome!

Br
Review №73

The escape room was fun but it was challenging at times. But I love the thrill you get from the room.

Ky
Review №74

11/10. Would recommend for anyone who wants to have an awesome experience doing something extremely fun. Owned by great people who are very helpful. Would definitely recommend people checking this place out!!!

St
Review №75

What an amazing experience!!! Totally worth the money! I feel like my money was well worth the experience!!! Bring your A-GAME and prepare for an incredibly well thought out story. 5 of us did the Crystal Lake challenge with 12 minutes to spare, but I cant put into words the fun it was working together. First of all its probably important to say that this is more of a 16yr+ kind of thing. Definitely not 12 and would really be pushing it because of the complexity etc. Now to the good, this experience opened up a whole new dynamic in my relationships with my teammates (Brothers and friends). It made us stop thinking as individuals and morphed us into being one cohesive unit with a common goal. The staff is fantastic and completely dedicated to your experience and most importantly your well being. I never thought opening locks could be so FUN! Theres a rubiks in the lobby that you can try to solve, which is a challenge in itself. Solving this mystery was like, A riddle wrapped in a mystery, inside an enigma. Definitely one of the most purely fun and entertaining things Ive come across in a very long time. I wish I lived here to be able to go back and solve more!

As
Review №76

We had a blast. We will return again. Customer service was amazing!! Super friendly staff. Room was challenging but not impossible. We did it with 2 people and still escaped.

Ga
Review №77

Me and my family went to Bust Out Escape Room and had so much fun that we went two more times and plan on going more! It really was a great experience! 10/10 recommend :)

Se
Review №78

The room was awesome. We did Crystal Lake. Exceeded my high expectations, scared me a couple of times and the people running the game were great. So much fun. Definitely one of the best things I’ve done in Albuquerque.

Be
Review №79

The puzzles are really well done and the themes are amazing! Cant recommend this place enough.

Ia
Review №80

Fun and exciting escape experience with friendly staff.

AS
Review №81

We had a great time, we used this place for a team building event and they were able to accommodate all 11 of us into one room. It was fantastic and we will be back for more. Thank you Bust Out Escape Room, your fantastic

Wi
Review №82

I’ve done a lot of escape rooms in ABQ but this was one of the best! The staff was wonderful and very welcoming. But most importantly the room and the puzzles were fantastic! Not too hard but still made you think outside the box. Very well done! Can’t wait to go back and try your new rooms! Thank Guys!

Al
Review №83

My favorite escape rooms in ABQ. Super friendly staff and great rooms. The puzzles are challenging but solvable and the hints are always helpful. I have enjoyed all the rooms Ive done from them so far - the Camp Crystal Lake room is my favorite escape room ever but they have all been really fun. Highly recommend them!

Am
Review №84

Excellent! My family and I have a bit of an Escape Room addiction, and after trying more than a dozen rooms, this was, by far, our favorite. The staff was friendly, the room was challenging, clean, well planned, and interesting. We escaped from Doomsday tonight and we will definitely be back to try another room!

Ma
Review №85

We have had 3 awesome experiences here! These escape rooms are fun, challenging, and sometimes scary. They design rooms that are non-linear, meaning that people in your group can work on more than one puzzle/activity at a time to keep progressing.

Ga
Review №86

Thank you, it was a great experience. I really love the welcoming staff and warm hospitality. The rooms weren’t too easy but difficult enough to make you start thinking hard. I would recommend 100%.

St
Review №87

Great time. Rooms were fun! We will definitely be back. Staff was nice and friendly. We did Doomsday Bunker and the one with Jason. We escaped both.

Va
Review №88

Had a great time

Is
Review №89

I did the doomsday escape with a large group and it was very fun and very clever and very hard. It was the first escape room I have ever done so I dont have anything else to compare it to but it was good enough that I want to try the other rooms they have.

Ju
Review №90

We did the davinci room with 4 fairly experienced people and got out with almost 10 minutes to go. This was a fun experience!!! Weve done 3 escape places in town, this place and one other are definitely the best. The room decorations were really good, there was a ton of things to get through in the room. We will be back to do doomsday.

A
Review №91

Dont wack stuff with the pole thing, actually dont wack stuff in general

An
Review №92

Lots of fun! Great escape room!

M
Review №93

Absolutely the best eacape rooms! The rooms are very realistically made and the number of intricate clues and puzzles keeps us going back for more. I have gone with other adults and teenagers and both age groups had a great time.

ja
Review №94

Fantastic staff opened in day off to accommodate us. The room was fantastic. Challenging without overwhelming you. Best hour time and money well spent.

Ch
Review №95

This is one of the best places to spend an evening in Albuquerque! We have done almost all of their rooms, and all of them are great! We went for a birthday celebration and it was a blast!

St
Review №96

Weve been here twice and had so much fun both times. The owners are super nice. The rooms make you think really hard and outside of the box. I dont know how they do it, but Im glad they do. We had a blast!

Bi
Review №97

An absolute fun time. Bust Out is a CLASS ACT. Can hardly wait to go again!! Thank you for an awesome experience.

An
Review №98

Great escape room, great staff, great adventure!

Li
Review №99

Very fun activity! Some of the puzzles were a little simple, but we had a great time! Christmas Chaos is a must try :-) Thank you for accomodating our office team!

Ca
Review №100

Me and my friends traveled through ABQ on a road trip and tried out this escape room. We had a blast and the girls working were awesome and accommodating. We hope to come through again!

Information
45 Photos
100 Comments
4.9 Rating
  • Address:9440 San Mateo Blvd NE Suite K, Albuquerque, NM 87113, United States
  • Site:http://www.bustoutescaperoom.com/
  • Phone:+1 505-508-1155
Categories
  • Escape room center
  • Amusement center
  • Corporate entertainment service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10am–10pm
  • Friday:10am–10pm
  • Saturday:10am–10pm
  • Sunday:10am–10pm
Highlights
  • Active military discounts:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
  • Restaurant:No
Crowd
  • Family friendly:Yes
Similar organizations