2 cruise ships here when we leaving, so I guess they get a lot of work. Security was quick, good as far as cruise terminals go. Guy was playing the saxaphone as we left which was pretty cool. Good view of Seattle on the way out.

I just got back from a 7 day cruise in/out of Seattle to Alaska, with a stop in Glacier Bay. I have friends that work for Holland America, so I thought Id give them a shot. It was my first cruise so I didnt know what to expect, but I was pretty happy with the rooms. We called to arrange double twin sized beds, since I was going with a friend and thought that would be more comfortable, but they missed the note and our room was set up wrong, even though they told us it could be arranged no problem. Oh well.. the bed ended up being pretty comfortable and was probably a King cause we had plenty of space! The sheets were good quality and clean and the pillows were comfortable. I couldnt be happier with the rooms and the size of it! I was surprised how large they were - enough for a King bed, a sitting area, and a spacious verandah with a small table and two chairs, with foot rests! They were divided by barriers - enough so you can hardly see your neighbors. And the glass handrail was an amazing addition, so you can see the views when sitting low!The room stewards were amazing - we had a team of 2 people and they would come in and flip our rooms at least twice a day. Once in the daytime so our beds and bathrooms are cleaned and we had fresh towels after we woke up in the morning.. and again in the evening, to turn our beds and close our blinds before bed at night. We literally had a made bed all hours of the day! They would put the decoration on the beds during the day, and remove them when it was bed time at night. they even put luggage pads on our beds for boarding day and the night we needed to place our luggage outside to disembark! They have this system down to a T.The food was alright.. the burgers at the Dive-in were ok.. the fries were crispy and delicious! The wait was about 20-30mins at any given time. The NY pizza was indeed a disappointment. There was a wait but the pizza wasnt anything to rave about - frozen pizzas almost taste better. The Lido was on deck 9 and it was the buffet option on the cruise.. there were lots to choose from and the menu rotates and changes daily.. I liked the cereal/crepe/waffle option for breakfast. Though, the crepe station ran out of Nutella cause they had just a jar to work with? What?! They ended up giving me a plain crepe with two squeezy individual portions of Nutella to make my own crepe. Huh? And they didnt have bananas at the crepe station so I had to roam the boat to find my own bananas to cut into the crepe. Hah! I made it work.. but they need to do something about this! Also one person making crepes is not nearly enough for a boat of hundreds of people! Theres a salad bar.. and a hot station with salmon/roast beef/etc and the sides... theres also an Asian station with rotating menus for Indian/Indonesian/Chinese, etc.. with a sushi selection (that was pretty sad). I think one of the best items from Lido was the Indonesian day with a spicy chicken over rice.Overall, I enjoyed the cruise. It was very smooth going to Alaska in mid May.. the 2nd cruise to Alaska of the year.. early in the season. Smooth waters and we were really lucky with amazingly clear weather at every single port. Definitely plan for some excursions, I would recommend the helicopter and airboat tour in Juneau to land on the Taku glacier! Amazing views! Glacier Bay was equally as amazing to cruise through.. especially the wild life (we saw seals, sea lions, eagles, bears and whales). The sound of that glacier ice breaking into the ocean was crazy! I cant compare this cruise to anything since its my first but I can believe there are more things to do and more food options on other cruises. I think this is a smaller ship but I had a good experience

Nice port. Easy to access. We took a Lyft and had to carry/walk our luggage to the curb about 1/4 mile walk. Lyft or Uburs are not permitted to drop off or pick up at curb. Only taxis, private limos and buses are permitted to drop off and pick up at curb. After walking to the entrance plenty of staff guided you around the port.

Get here early. It can get busy but you can board the ship earlier than expected. Remember sunscreen even on day. I sunburnt on the first day waiting to leave port.

Convenient to shopping and excursions. Beware of pushy salespeople though.

Very well organized easy to read signs plenty of employees to help guide you through the process overall almost nearly painless to travel through and very clean terminal

You can actually save money getting to thw terminal from Sea Tac Airport. I live challanges and let me tell you, this was a bit of a challenge after the bus dropped me off the main road above this terminal. But let me start from tbe beginning to explain how I got here. I took the link light rail to downtown Seattle at westlake station. Take the escalator up one level to get onto street. Take a right onto Jarvis and 3rd Ave. Walk up the hilly side walk and wait for bus #33 East Magnolia. When you get off the bus, youll have to cross the busy traffic street to get o to the other side. Theres a long stairway that will take you down to the about a 10 minute walk to get to the Pier. I only had one small carry on luggage and a medium size backpack. Im 59 years old lady and I was able to manage!

I dont come here for the cruises so I cant speak to that, but I come here on the daily for work.Parking is mostly available and its easy to get into the property. The problem is that it is too easy. Homeless folks across the street just throw on a hard hat and walk in (Ive personally seen it), which Im fairly certain is the reason for the recent strings of theft across the pier. Several thousand dollars worth of tools have been stolen from various contractors working along the Pier when the ships are in for work. Instead of policing those issues, the only time I see their security doing anything is when they pull over people for going 5 over the speed limit posted.

The crews at the pier function like clockwork even with thousands of people traveling thru. Biggest challenge was figuring out how to leave the facility.

Boarded our ship on Sunday morning was a breeze not a single issue. Staff were friendly and directions were clear. We did intentionally arrive early to enjoy the pre-sail festivities. The dock employee with the sax was a great farewell surprise.

I guess the terminal was okay? The cruise was great! We went to Alaska for a week and I got engaged.

It awesome cruise but be careful not to gain weight!!

Easy access to the terminal passenger drop off area. We were dropped off by a family member who later said it was an easy trip back to the freeway. The process of getting to our ship was no problem and with no confusion.

We disembarked in this terminal from our Alaska cruise on Carnival Legend. The views were spectacular an the day we arrived. The process was easy and we were met by a porter while retrieving our luggage inside. He loaded it and followed us out to our cruise ship sponsored tour bus. Everyone we encountered was kind and helpful. The port is close to town if you aren’t planning a ship sponsored excursion. We did enjoy the convince and knowledge or our guided tour out of the pier.

Beautiful and Scenic. A place to visit definitely

The port staff is very effective and transitioning from ship to port was very simple.

Most efficient cruise terminal I have ever travelled through. Embarkation and debarkation were both quick and easy. The staff we encountered were all extremely friendly. The porter we had was great, even took pictures of our group. I hope to have the chance to travel through Smith Cove Cruise Terminal.

Boarding a cruise ship with all the other passengers can be hectic but being among the combined passengers of three cruise ships with none of us having any idea of which way to go is sheer pandemonium! Somehow the people working the terminal were able to get each of us pointed in the right direction and we all made the trip just fine. Hats off to them for not losing their cool and helping us keep ours At the same time.

Very efficient setup for boarding and disembarking cruise ships. Getting there early is a good idea, but you will likely wait on a line. But things move quickly, so youll be aboard before you know it. Leaving is not bad, either. Ground transportation is plentiful and you wont wait long.

Very easy process coming in and going out.

Was there during sea days was crowded but still had fun with the kids touring the destroyer

Super duper crowded place but was the start to an amazing cruise to Alaska!! My mom always has to have the best of the best so bc of that they gave her a special employee that met us at the entrance of the building where a couple thousand people line up with luggage to check in and get through 2 stories of Id checks and k9 checks and we got to be the first in line!!so a process that can take 3 or more hours took my entire family maybe 30 minutes and we were aboard the boat! Great staff and everyone was friendly and helpful!!

This is the terminal we used to board our ship carnival legend to take an Alaskan cruise. This is also the place where 5 years ago we boarded our ship the Amsterdam to take another Alaskan cruise. The cruises offer different ports of call. Wonderful wonderful cruises.

Good views and got loaded fast.

I work here, happy days ))

Not much to say other than this is the area that we were checked in to board our cruise ship. Staff was very friendly and welcoming. They made sure you knew what documents to have out and where to enter for your boarding area of the ship.

There is nothing else but the port here. So once you get there you have to go on the boat. No stores, no restaurants only the port.There is a good walk from ride share lot to the luggage drop off.

Great parking area for the shuttles. Overall the staff proved efficient in handling the onboarding process with fast security checks. We had our documents in order, especially the passports.The access ramps were low grade for ease in walking. Noted elevators for the physically imoaired.Our baggage was delivered to our staterooms from the terminal. The return process proved even more efficient. Its a great terminal.

Very nice cruise ship terminal. Very efficient operation. Staffs friendly and made you feel they are there to help you.

We took a Lyft from the Amtrak station on King Street to the dock. Lyft has to drop off at the farthest drop off spot available. It was a hike to get to the cruise building. Kind of a cattle call to get inside. We had to show our paperwork so many times I lost count. Some of the employees were very friendly, others just wanted you to move along and barked orders at you.Most disappointing part was on our return. I stopped to get my luggage and paperwork sorted in preparation for the long walk out to Lyft because it was raining. I was told I couldnt stand inside and to move along. Once we got out to the Lyft area the tents that had been set up to cover the waiting area didnt cover any of the benches so every single one was soaking wet. While we waited we got to watch the port employees yell at people trying to find their Lyft cars. The port employees were also very rude to the Lyft drivers. They made it obvious they didnt want them there. Hopefully if they build the new cruise pier, employees will appreciate the economic contribution cruisers make to the local economy and have a better attitude toward the process.

Easy to get near by 24 or 36 bus from down town. Then some stairs and about a half mile walk with suitcases to the cruise ship. D line bus gets you close but much longer walk. No rest rooms if you needed one. Of course taxies and uber can take you to the cruise terminal too.

Easy in easy out - everyone working there was super friendly Looking forward to my next cruise from there. Great experience

Easy to check in, friendly staff! Definitely one of the fastest terminals Ive set sail from! Hope this is a normal thing for this terminal and that i just didnt get lucky!

I’m here for the Seattle trend show what a great venue! Good space to work in as a buyer!

Oh what a wonderful opportunity to be on the Osterdam ship to tour during lunch hour. The ship is huge and it has all the luxurious amenities and entertainment that one might indulge in. Most importantly the courteous service that we received from the international team they have especially the Indonesian ones. We will deffinetly go on it again for a real cruise to Alaska or other destinations.

Very dysfunctional port....you got to take a shuttle to get to another location just to take an uber/lift

I would have to say that this cruise port was good. And considering the Fiasco we had trying to get from Vancouver airport to the port in Vancouver it was a nice change. This type of thing going in and out with customs and security is never easy. But I feel like the port did a good job. It was certainly better then the last two experiences I have had. Two different ports I went to within a month were total nightmares. So I guess comparedly speaking this was great

Better than many cruise terminals Ive been. Nice views while waiting to board, lots of staff and well organized.

Well run terminal, we got through baggage drop off, TSA and check in super fast. Was on the boat within 30 minutes of arrival. Every one was friendly and helpful

Wow these folks are so efficient and kind! Our friend dropped us off and we were told that we could walk about two minutes or wait for the shuttle bus. By the time our luggage w as out of the car, the shuttle was there. Once inside the door, its like a well-run airport, quick quick quick. Hope to visit again for another HOlland America Line cruise.o

This is for Marshalling yard the PAX show. First of all the easiest way to go is take i5north then take exit for space Needle which is a left side exit. Upon exit you will enter a small tunnel than the street is going to turn into Mercer Street, go for good 2 miles remember this streets are like downtown streets and they got lights along with minor to medum upgrade for those 2 miles. Then a small curve to right than downgrade. On the bottom of that downgrade you want to turn right which is going to be Elliot AVE East. Than stay on to the right curb lane yes the right curb lane. You would see signs for Terminal 91 follow that along the way theres going to be small signs which will say Marshalling yard. On 14th Ave west you will turn right, stay on the left lane, then at the T intersction take a left. Enter the gate by showing your professional licence (turn right), then you got to go all the way in for the yard. Its quite a way thats what we felt. Its near light pole 34. Please note the ramp for the Seattle space Needle are Closed from 11:00p.m. to 5:00a.m. (8/27--8/31)so good luck finding detours.

They take your luggage and you walk right into the terminal. We sailed with Royal Caribbean and it was so smooth to get on board. Great job Seattle!!!

Very easy access. Got through and on the ship in no time. Had an easy time leaving as well. Highly recommend

Wonderful port. Getting on the ship was a breeze. Very organized port.

It was easy to get aboard our cruise ship. Everything was well coordinated and there was plenty of staff.

Boarding the boat was easy for us. Coming home was a disaster. Two cruise ships docking at the same time. Security was so rigid about parking I lost two Uber rides be cause we could not find each other. They cancelled because they have a time limit. FINALLY we got an Uber driver who knew what he was doing (spoke English} finessed security and found us. We stood there three hours while security was pushing cars through to go around again. Uber drivers would not take the time.So between the thousands of people and the hundreds of cars.....I thought it was a mess and the Port Authority (or who ever was responsible) needs to find a solution.

One of the easiest ports to board in. I wish there were more cruise destinations out of this Port.

Got on a Holland America ship to go to Alaska !!! Process was pretty quick. Prices for cabs were pretty good.

Good port. But the location for the Uber and Lyft is rather annoying. They make you walk a good distance from were they pick you up and drop you off. This needs to be fixed.

These people know what they are doing! This was the easiest and quickest cruise terminal we have ever embarked.

This is the main cruise ship port in Seattle. On turnover days as many as 20,000 people (10 out, 10 in) will pass through here in the span of about 5 hours. For an operation this large and populated youd think there would be some organization to manage the people and all of the traffic they generate. Turns out, while there are people who are seemingly tasked with managing these things, they do a very poor job of it. I found staff members that seem to enjoy yelling random, strange and completely wrong instructions to people who are just trying to make their way on and off their cruise ships.If youre traveling through this terminal be sure to give yourself 2 hours in each direction, and maybe youll make your connections. Maybe.

Hey quick and well organized bursting of cruise ship

I was pleasantly surprised at this visit. Last time a couple years ago this port was a nightmare. They moved the rideshare up the road a touch.Getting through checkin was relatively painless.

Very friendly staff directs you to a fairly efficient queue to get on a big boat to go on a fun vacation

As a pier agent, checking in the cruise passengers, I have heard MANY positive comments from them about the speed, ease and streamlined process of check-in.And from experienced cruisers that Seattle was the best experience they had in comparison to other ports.

Very nice port. Easy to find and easy to wiggle through.

You seem to have a good system set up for moving packages and people through the terminal two and from the cruise ship. We recently went to Alaska and a cruise through this terminal and it seemed smooth and seamless.

Cruise ships have the system down. No worries, just go. And dont forget your passport!

Great place, but the rideshare drop off/pick up is way too far away from embarkation/disembarkation

It was easy to get on and off the boat. They had buses waiting for you to take you to the airport.

Its a place to park. The shuttle service was good. The porters very helpful

The pier was a 10 minute cab ride from my hotel. We were able to drive right up. A very nice Porter loaded my bags and took care of them. It was a short walk into the terminal. Everything went very quickly,an elevator took me up 1 floor. A lady had me bypass the lineups and proceed to the desk for a photo and also asked me if I would require a wheelchair to take me on board. It was just a short walk and after a boarding photo, I was on board. I dont think the whole thing took a half hour. It was just as easy leaving! Very streamlined and lovely staff. Thank you Seattle. I shall return.

Friendly staff, easy to navigate, love getting to check bags all the way through the airport from the ship! ...and no weight limit. Even got my priority tag from airline....wish rideshare was closer or taxis were cheaper though.

This boat was amazing I had so much fun

Extraordinary organization and welcoming personnel!

Where our cruise ship unboarded us...well organized..

Very organized with super friendly staff. Much better than pier 66 as a cruise ship terminal.

They are pretty efficient in loading and unloading the ships but the signage for picking up and dropping off needs work. The guys directing traffic are not much help or friendly - not in keeping with the hospitality-tourism image Seattle wants to present.

It was terrific. Not too over crowded and your boat is easy to access. Its clean.

Easy access, luggage handlers efficient, short walk to check in and to ship. Very efficient!

The easiest, most efficient boarding Ive ever had. I was having a drink on ship 35 minutes after getting out of the car.

Nice terminal. Very organized and easy to maneuver, even though congested on cruise departure days.

Very busy, but organized to get people in & out quickly

Good food. Very long wait time for service. Food prep and dining areas very grungy. Dirty floors, food prep counters and tables. Not enough staffing.

Very easy entering and exiting this location for both locals and tourist taking a paid ride.

Quick and easy check in for our cuise all luggae onboard swiftly. Easy drop off / Pick up zones too

Everything went smoothly for our cruise at the beginning and end. Great service!

Its okay Expedia is building a new gateway to the ocean right now first phase theres expected to be five phases so who knows when it will be done but theyre working on making the cruise experience more enjoyable for the passengers boarding & unboarding

Large clean, easy embarkation and disembarking for our cruise. Great helpful staff, parking nearby, shuttles, uber, lyft taxis etc.

Princess cruise -- Best embarkation Ive ever had with cruise lines

They are really organized at this terminal! They do a great job of helping you get your bags into the terminal without charging you anything, as well as get you to check in upstairs! Everyone is always smiling and very helpful. What could be a stressful time was a great time.

Easy boarding for Holland America. Lines moved rather quickly

Convenient access in and out. Good staff.

I don’t know much about Seattle or WA in general but unlike the port in Victoria BC and rest of NA in general it is apparent that in this port Pedestrians DO NOT have the right of way on the Zebra crossings aka crosswalks in front of the terminal. The short tempered “crossing guards” heavy handedly enforce that buses absolute right of way over pedestrians on the even to the point of being mean and yelling and sometimes even cussing at elderly mobility impaired people to hurry up on the crosswalk or splitting families apart to let buses pass.Another thing is that the terminal is really confusing to navigate. The taxicabs that line up at the taxi line are extremely dishonest and the one I hailed would not use the meter and even try to charge by the person which is against Seattle regulations. If you choose to use Uber and Lyft or have someone pick you up, instead you are pretty much have to walk far out of the terminal to the pickup zone or take a shuttle bus. is far and hard to locate as well.I only give this place it’s second star as I noticed that most staff both those related to cruise lines, security; information, as well as immigrations are exceptionally friendly and it’s not too difficult or far to walk to and from the ship. And my cruise line experience is exceptionally nice. However two major issues I will definitely address to the relevant authority or city of Seattle. As Seattle taxis are required to use the meter and not charge by number of passengers and know where things are and not take passengers for a ride.

Fun cruise. Loved the saxophone send off.

There is a big line of great crude ship on Friday & Saturday & SUNDAY if you like to see that ship visit there

Although the drop off and pick up areas are reasonably well layed out, the signage is lacking and the routes in and out are not obvious. Check Google maps before going.

All I can say is take a cruise to Alaska on Royal Carribean from here and you wont be disappointed.

Victoria is a nice place. Good pub by the dock, with great beer.

The most important part of these kind of terminals are how fast they go and how long the lines can get through security.It went fast enough to go in and out of the ship. Not too far from where we were dropped off, there is a market.

Easy to get there. Easy to check in for cruise. Long lines for taxi and shuttles

Long walk from drop off point, fast processing in terminal, easy luggage drop off area.

Big chocolate festival here once per year in October. Very confusing to navigate.

The start of a beautiful day! Cruises

Nice place to embark, but it takes u in a loop to get there

Easy to navigate. Easy to get Uber and Lyft from location.

Nice views,bad set up for cruise ships,not customer friendly.

The best customer service directing passengers to our next location

Very organized and efficient. Great start to our cruise.

The terminal itself is very nice for being dropped off. It suxks if you de ide to use ride share to leave.The terminal is outside of town and the end away. This means there are no hawkers trying to grab your bag and drop it off while holding their hands out for money.The baggage drop offs were well organized. Dont expect the people to know the cruise lines boarding programs. Look for lineage and head to your correct area.Check in was reasonably fast and smooth. There is a series of long ramps to spiral up to the ship and you are done.On the return you will be in a large warehouse. Customs looked incredibly bored. There are bathrooms. To catch a cab it is the drop off. If you want to avoid the cab song and dance of not turning on the meter and having a broken credit card machine you will be walking past the drop off and past another building until you eventually find the ride share area.All told it isnt bad but the lack of awareness which lines to use for programs and the Terri me tacked on ride share area cost it.