Horrible company representation!! Not offering refunds during a pandemic! Nor have they shipped me the additional merchandise I purchased with the tour. They are only saying they will offer a voucher when they reopen (No concrete reassurance has been provided that a voucher will be provided at all) the meager customer service I have been able to get a response from has been so frustrating, that even if a voucher is provided I dont think I would like to spend my time in their company.

Reservation made for a party of 7 for a friends birthday celebration. Check in process was simple. You do need your ID. Our tour guides were Joey and Laura! They were awesome! They drive you around and share their knowledge with you. We stopped to visit the famous Stanley! He is so magnificent! Very photogenic. We tried many wines and loved them all. The views were spectacular as were the grounds! It was a perfect day for this tour. We will come again! Thank You!

A truly stunning experience on one of the most beautiful pieces of terrain Ive seen in the States. The safari guides are light-hearted and informative. The wine is delicious! An in-depth review of the way they treat the animals left me feeling refreshed as the level of care is beyond what Ive seen at most facilities around the world. All in all an incredible experience and highly recommended for anyone.

Place was fun,we brought a friend here for a birthday and she loved it. We drank a bit too much but enjoyed the scenery and experience. The animals although few are incredible to see.

Pleasant funny and entertaining experience nothing but positive things to say,great food and wines of course and breathtaking views of the canyons

These people are not offering refunds to folks during a pandemic. Their cancellation policy does not apply here, yet they claim it does.. The cancellation policy only applies if I MYSELF cancel, not if they cancel. This is fraudulent. Its criminal and sick. I disputed the charge with my bank and MALIBU SAFARIS CALLED THEM AND REVERSED IT claiming they issued a statement that I signed off on, which is not true! They dont answer emails and dont answer the phone. SICKENING

My reservation in April was canceled as a result of the pandemic, but Malibu Wines refuses to issue me a nearly $300 reimbursement for this reservation. For awhile they told me there would be a delay in reimbursement but that it would occur, which I understood and was sympathetic to. However, it has now been 6 months and they have stopped responding to my e-mails. I was looking forward to visiting after the pandemic ended, but I will not be patronizing them now if this is how they treat their customers.

Like other recent reviewers have also mentioned and unfortunately experienced, my tour was cancelled back in March due to COVID. While I understand the companys commitment to safety, they have not shown the same commitment to getting a refund issued in a timely manner. As of the time of this review, it has been over 5 months with numerous emails sent to customer service with no action taken to rectify the issue. Just a side note, I booked the tour one day before before it close, I call to make sure the tour it was still happening, after 4 hours paid I received the email about the cancellation, and it’s been 5 months waiting since then.

I booked tickets for 4 back in March before the pandemic for my friends bday. I then rescheduled for July because of the pandemic but they notified me the week before letting me know they were still closed. I then asked for a refund because I was moving away at the end of July and they said I would get a refund of my nearly $300. It has been almost 6 months and I STILL HAVE NOT RECEIVED A REFUND! I have reached out countless times and they dont even reply to my emails! It is a scam DO NOT BOOK, THEY WILL STEAL YOUR MONEY!

We had a trip booked in September that was booked in August- they emailed us ONE WEEK before the trip stating that they cancelled our trip. We tried to contact them and they don’t answer their phones or emails. They did not offer any refund or anything. Completely awful. We were traveling all the way from kansas and they cancelled it literally one week before. So we were out 1200$. I called and disputed with the credit card company. Luckily they helped. Looks like this happened to a ton of people if you look at the comments on Instagram and other websites!! Do not book!!!!! They’re accepting reservations, taking your money, and then cancelling!!!!

They canceled my reservation and refuse to refund me. I have a feeling that they took reservations with no intent to honor them to pay for the losses they had during the lockdowns. Don’t fall for this scam.

Made a reservation for myself and 5 of my friends back in March that was promptly cancelled on their end due to COVID. they said it would take an extended period of time to process refunds, so my friends and I patiently waited. However after a month or two we started to reach back out and were never given a straight response. Now it’s been SIX MONTHS with no answer and no refund! Combined we’re out like 400 bucks! If you try to call them it says their office is closed and to email them, but now if you email them it says their offices are closed and they’ll respond when they re open. This is for real criminal they clearly spent the money given to them by their patrons and now don’t have the money to refund. I understand things are tough right now due to COVID but the least they could do is make a plan and communicate with us. Right now it feels like we got swindled out of our money.We had planned on rescheduling our tour once this pandemic was over but now I’m sad to say there’s no way we’ll ever risk giving this company a few hundred bucks ever again.

I’ve never dealt with worst customer service in my life. I have called five times (they have an automated message that says their employees are remote and to email instead) and emailed another four times over the past two weeks — I have yet to receive a reply. Malibu wine safari canceled our tour due to Covid and will not answer any attempts at contacting them. They have basically stolen over $200 from me. Do not book a tour here or at any of their sister properties! Beware!

We had a great time friends gather for wine tasting (6 tastes). 3 reds and 3 whites. The ride on the high rise jeep was fun. Ride along the grounds of the winery and enjoy the view of the vineyards. Staff is friendly and informative. Fed a few animals and Stanley the giraffe was the cherry on top. Had a good time with friends. Def a must try if in southern California

I am so shocked by the way this company has handled this time. I have a $500 charge back on my account after I disputed it because they wouldn’t refund my money AFTER THEY CANCELED. I am paying for a service I didn’t receive and that is so illegal. After reading the reviews I’m not the only one who’s experiencing this and I think it’s very unprofessional to steal people’s money for services never given. I’m not giving up with the dispute and for sure will never be returning here again!

Theft at its best and unresponsive to FIVE requests for update on refund! The website allows you to book a wine tour even though theyve apparently been closed since March due to COVID, (which is NOT noted on their website and the website is more than happy to confirm/charge you for a booking that is NOT going to happen because they are CLOSED). I booked two weeks before my birthday in August, they took my money, did not mention anything about the tour being closed/cancelled until the night BEFORE the tour. We flew in from out of state, paid for a hotel etc. only for them to not only cancel our tour but refuse to refund our $190 tickets that THEY CANCELLED on us last minute! Unbelievable. Refund my money now before going to the BBB, Malibu Wine Safaris.

I bought a ticket with some friends for a date in which California was completely shut down and it was expected to extend at the time, so we opted to ask for a refund. It’s been four months and after multiple emails I still have no idea when I’ll get my money back. I was told it would be an “unknown amount of time”. To say this is unethical is an understatement. So much time has passed that my bank has been bought out by another bank and the debit card I purchased tickets with isn’t even valid anymore. Due to the extreme lack of communication and transparency I’m worried I will not even get my money back ever.

Marie is a wonderful Wine Hike Guide and it was a perfect day. Thank you very much as we appericthere all the efforts to save and share the beautiful property. We will send our out of town guests back for more fun.

Our tour was amazing! I can’t remember the names of our tour guides but they were the best ladies! Knowledgeable about everything, hilarious and laid back. Stunning views and the cutest animals! You get to fed them, take pictures and love them! So fun! I can’t wait to come back for another trip!

Zero stars actually. Im sure the animals are nice but the people are disgusting. My wife and I were looking forward to our tour back in April, but due to COVID, we called to cancel and for a refund. They refused to refund us our money at first due to policy. Then after 7 email attempts and my 8th email, they replied and told us to Think of the staff and animals here. BEGGING US TO JUST GIVE THEM OUR MONEY FOR NOTHING. Well now its been 7 months, still no contact from them after multiple attempts to get a hold of them and of course, no refund. Absolutely worst customer experience weve ever had. Would have been completely different if they would have just said, We understand, heres your confirmation number.

So much fun! I was worried it was going to be cheesy, but it was quite the opposite. Beautiful views through the Malibu hills coupled with lots of wine (they are not stingy!!). Definitely would recommend to a friend

If I could go on this Safari once a week that would be ideal since it’s so spectacular!! Pro-tip: decide what type of Safari you and your group would like, they have a nice variety! We went on the Giraffe encounter and met all sorts of wonderful rescue animals! The wine was abundant and refreshingly delicious and the scenery cannot be beat!! The staff was incredibly friendly and knowledgeable about the scenery, the history of the vineyard, the wine, and the animals. Perfect for a small or large group! This is a MUST DO in Malibu!!

This place was a real disappointment. Me and a group of family came to LA for a few days on vacation. While in LA we decided to book a tour here. A few days before arrival they sent emails stating how COVID cases spiked and that they were closing untill further notice, which is totally fine no problem there. The problem came when they refused to give me a refund for them closing, instead they opted for. Gift Card to come back. I don’t live in LA or remotely close to even think about coming back just to tour this place. You would think with LA being a tourist place and them getting most of their money from tourist that they would understand and be willing to give usA refund especially if you’ve spent $100 + dollars. I’ve called my bank and have taken steps for a dispute. Again very disappointed

We went on a pretty rank day. It was rainy and cold and still fun. Check in process was simple and the guides were good. Bring your ID and tip the guides. No complaints. Worth the money.

I took my wife here for her birthday. I booked the explorer tour for $65. That includes the vineyard and safari tour, 6 different wine tasting samples, light snacks a range of different animals. If you want to see Stanley, the giraffe, thats $95. Thats the only difference between.We made stops along the way to take in the scenery, taste local wines and get up close and feed the animals on the safari range. I understand why this place is so popular! This is a great place for large group

We had a great time, our guide was awesome. PR if youre reading this PCH was awesome, thanks for the hike!

ZERO STARS. HORRIBLE customer service. This place is a scam. I booked a wine tour for a large group for October and when calling to confirm I received NO answer. I came on yelp to check and it says that they will be closed until the end of November. I received NO email or call to confirm the cancellation or notice that they will be closed. They did not have the courtesy to even refund me. They never got back to my emails and when you call they just hang up. Absolute WORST customer service ever. I called my bank to dispute the $700. This is absolutely ridiculous. Do NOT come here. I also heard they have the giraffe illegally. Not surprised. This company is a scam.

Great experience! Our tour guides were awesome, the view was breathtaking, the animals were adorable (and their names were so cute). Had a great time! Definitely recommend!

Great experience!! Must try for everyone. Enjoy wine and the scenary of Malibu. Beautiful landscape. The giraffe is the best part! You get to feed animals too. Great selection of wine, 3 red and 3 whites.

The most fun, entertaining & educational experience I’ve had in California. Our tour guides were super educational and got funnier and funnier! Stanley the giraffe is the most adorable animal I’ve ever seen. Everything about the experience was lovely. Worth every single penny and more !

Would not recommend anybody book this until they can confirm they are going to open. I had a wine tour scheduled for Aug 1. They canceled due to COVID, but refuse to refund my money. Looking at other recent reviews, they are basically stealing money at this point.

We had a great time. Definitely mind the summer weather, we are really glad we booked their latest tour. The wine was great. The views were amazing. The animals were fun and playful. Our guides Ray and Nicole made the whole experience a blast.

Have waited over two months for my refund. $190.... They have emailed me saying it will be an unknown extended period of timeWhat a joke.I just want a refund. I do not know why it is that hard.

It was a beautiful experience. Relaxing, wonderful day. Great wine, wonderful experience with the animals. I loved feeding Stanley the Giraffe. The property was beautiful. I wish I was able to buy a t-shirt, but the card machine/internet was down. People, please tip the guides!

Looks like I’m one of a few who are still awaiting a refund for COVID related cancellations. I’ve been super understanding and patiently waiting since March for a refund. We are now in JUNE. Three months seems a bit excessive. I understand there is minimal staff and high volume of requests but I don’t understand how it has taken THIS long. I thought maybe a MONTH but no, three have passed and no refund. I understand businesses are struggling but I could really use my $570 refund right about now. I was hoping to rebook for my sisters bridal shower brunch after lockdown is lifted but no more. I just want my refund.

Julia & Will were hands down THE BEST tour guides in the history of tour guides! They were down to earth and super friendly. Our whole group (6 ladies) thoroughly enjoyed them. The level of service that MWS provides is superior to most businesses these days. My interactions with the staff who called me days before my reservation date was impressive. Upon arrival, every employee was helpful and kind!Bonus: The wine is amazing! My favorite was the Sangiovese.Double Bonus: The animals are so adorable & have awesome names!I will be recommending Malibu Wine Safaris to anyone visiting the area.

I bought tickets online after looking up places to go in the area. The online process was simple to understand. I ended up buying the pizza and wine tour. When getting to the location, there were plenty of signs guiding were to park, the restrooms, where check in was located. It was organized and stress free. The check in process was easy and only took about five minutes. They basically told you the rules, checked your ID, and had you sign a waiver, then told you to wait for your group to be called for boarding. The gift shop was cute. The candles made from wine bottles were my favorite.Zeek and Calvin were such great tour guides to have. They made the whole experience relaxing and fun. They were extremely informative and welcomed any questions the group had. We went through all the animal stops before starting our wine tasting which I thought was a little odd. I also wished we could’ve fed the animals. So then we had the white wine tasting and red wine tasting back to back. I think it would’ve been better to have an animal stop in between. They were very generous with their pours and once everyone went through the flights, they offered more to whoever wanted. We had our red wine stop while the pizza stop which was perfect. The pizza...omg SO GOOD. I highly recommend trying the pizza. Justin really knows how to make a great pizza.

We had a wonderful time at Malibu Wine Safaris! Each wine we tasted was solid, the property is beautiful and we loved feeding the animals. The tours are a bit pricey but it was a totally unique experience and our entire group really enjoyed it.

Love the Safari! Highly recommend. The tour guides were great! I would definitely go again.

We were passing by and decided to stop by. Its just beautiful here and I cant wait to come back to explore it all. Wine tasting and all.

I booked this trip back in July for August 1st 2020 I came all the way from Vegas the have the trip cancel the day before a real big inconvenience I understand that were goingI understand though were going through a pandemic which at the time they knew the person on the phone said book it online I did so she said as long as its less than 10 people they cancelled the day before the wine tasting but thats not the part that behooves me what boohoos me was Im still trying to get in contact with someone in regards of my refundand then they have an option to book other trips for later in the month you guys are still closed down and the prices are higher all Im asking for is aemployee to call me a rectify the situation financially do I get a refundor do I get a gift certificate that holds the same value at a later date somebody needs to run me FYII sent email and also responded to their email is an automatic response that they send to you that their reach out to us when the business reopens thats very vague when you holding my money

I came here on my 21st Birthday with family and friends and we had the most amazing tour! We booked the tour where we could meet Stanley the Giraffe but he was not the only animal we got to feed! We were able to feed donkeys, llamas, zebras, and more! You could also see a peacock and how large it’s feathers are! Our tour guides also brought gluten free crackers to taste with the spreads they brought which was so thoughtful! I had the most special birthday and I’m so happy I celebrated it here with Malibu Wine Safaris!For the wine I recommend the Saddlerock Chardonnay, SO delicious!

Great time the views were greatAlthough I had some concerns for particular animals - their was a LLAMA that obviously had a skin problem and shouldve been receiving treatment for sure(They DID say he was new to the experience - i just felt he shouldve been in a safer secluded area - I felt bad ... sad emotions for a beautiful animal and wine dont mix)At the end youll have the option of purchasing a wine sampling package - I dont recommend itThe sample (for us anyway) was so small (literally a sip .. not even) comparison to others we saw it being much better to buy a bottle rather than anything elseKeep in mind Im referencing wine AFTER a trip that consists of samplesBut the tour guides seemed to have been trying to pour short as if the wine was purchased by the guestsAnyhowBeautiful views and enjoy

I have been patiently waiting for a refund on a canceled tour due to COVID and it has been months and months. I dont know they would offer refunds instead of vouchers if they cant pay anyone back.

For my first time at Malibu Wine Safari, is happily surprised by the overall experience. Our tour guide and driver (Flamingo Car) were phenomenal. They took the time to engage everyone in our party, give us a history of the property and the types of events that are held there. Everyone was very welcoming, the wines were delicious and the experience was truly memorable. To top it off, we got to interact with and feed a multitude of animals ranging from donkeys, zebras, cows, lamas and horses. Will definitely go back in the near future. If you havent been there already, you need to check it out.

Such a great weekend getaway. Pictures do not do justice to how huge and beautiful the property is and the amount of animals you will get a close-up encounter with. Request Julia and Erin they were amazing guides and so fun!

Wes was our Tour guide & Gabby was our safari driver. Both super awesome! Funny & friendly!! The animals are adorable with hilarious names. Absolutely amazing property ! They have an airbnb listing and have wedding venues. I completely fell in love. Great wine of course! Highly recommend a tour

Had a lot of fun exploring the winery with super nice tour guides! Good wine, interesting stories, and cute animals. Too bad they canceled the feeding tho.

Joe and Cassy were great. Informative, interactive and funny. Weather was perfect for us so the scenery was absolutely vibrant.

I’ve been trying to get in contact with you guys for 6 weeks about a refund and absolutely nothing. Your email staff is just giving me the run around!To make things worse after 6 weeks you guys are currently trying to charge $190 AGAIN!

Malibu Wine Safari was a wonderful experience! I took my boyfriend here for birthday and from feeding the animals to the wine tasting and the views, it was a true treat! I love the ride in the jeep and also the friendly staff. I learned what serendipitous meant visiting Malibu Wine Safari!

A fun excuse to make the trek out to Malibu. Between the gorgeous grounds, animals, and the art, youll get pics to blow up your Instagram for days. Pro tip: after the last wine tasting stop, if theres still wine left over from the first stop, you can ask to be refilled with one of those instead.

This place is awesome. We did a 2 hour tour with wine tastings and everyone loved it. Some pretty cool animals to see and beautiful views as you get up higher into the hills.

First time going.. I really liked the place we got to see different animals ..alpaca..zebras.. and a giraffe . Got to meet new people drinking wine . Really fun the driver and the tour guy are really cool guys.. they serve the wine glass pretty good I got to taste 4 different wines, by the end of the tour we had a good buzz! Just laughing having a good time .. by the way Im not a big fan of wine.. more TEQUILA . over all we had a blast I recomend this place

Honestly, what could be better than touring a vineyard, sipping on wine and feeding llamas and zebras all in one afternoon? I dont know about you but I cant think of too many things. My boyfriend booked us this tour for Valentines Day and we couldnt have been more happy with the experience.So one thing to note is that the Malibu Wine Safaris are actually in a different location from its picnic/wine garden area. Its advised to arrive 30 minutes prior to your tour start time. Once its time to begin, youll board an open jeep-like vehicle which shuttles you all around the property which is actually quite vast at over 11,000 acres. With the tour, youre escorted to a few different areas where you get to sample wines as well as pet and feed some of the animals. The wine tasting was awesome, and you get to taste 6 wines (3 whites and 3 reds) during the tour. Plus, you get to enjoy some of their signature spreads with crackers. The balsamic onion dip is out of this world good! While you probably wouldnt get wine wasted by the end (unless youre super lightweight), youll leave with a nice, happy buzz.Our tour guide was very entertaining and made all 90 minutes of the experience a blast. If youre planning to go during the rainy season, remember to wear closed toed shoes as some parts of the property were quite muddy.

They refuse to give refund due to Covid. Scamming people with their open calendar but sending emails saying canceled trip

10 friends and I did the 2 hour hike and it was A BLAST! We had Pyar as our guide and he was wonderful! Highly recommend doing this as it was the perfect amount of walking (hiking) and was inexpensive too :)

Do not book for this tour. I had book in advance and due to Cover-19 the tour was cancelled. I have been waiting since April for $900.00. They keep giving me the the run around. But I see they are still booking tours but refuse to refund me my money. Book at your risk if there is another shut down they will not refund your money. This is horrible service!! Im going to file a complaint.

Had a great time here celebrating my birthday last weekend. I want a giraffe now for sure lol, the wines were good, our guide Kyle and driver jess were awesome, the grounds were beautiful. The only thing I was surprised about was you couldnt keep your wine glass. However, it was a blast!

My family went last weekend and the staff was amazing, but we had gone on this tour a few years ago and this time just felt like a let down. The transportation was wonderful and the guides did an amazing job, but you can no longer feed the animals or get close to them. The tour is pretty short and you only stop twice to taste wines. The pours were very minimal, very minimal! We had 6 total tastings and none of our group of 7 felt even a tiny bit tipsy. I think if you added all my tastings up, it wouldnt have equaled even half a glass of wine. A bit disappointing. You also cannot buy wine there. They do have a wine & beer tasting room that they are somehow affiliated with about 20 minutes away, but they no longer shuttle you there. We took an uber because we didnt want to drink & drive, but everyone one in our party would have been fine to drive. Theyve changed to a sanctuary for animals now so you cant get close to the animals, I think that was the biggest let down.

WOW. This place is AMAZING. Will & Laura were awesome tour guides! I spent a weekend in LA from Dallas and thought Id check this place out and it was the highlight of my trip. We did the explorer tour and we really enjoyed the wines, the views,the animals and EVERYTHING.I 100% recommend this and will be back for a different tour next time Im in the area. Thanks guys!!

Such a great experience. This tour definitely attracts a certain type of crowd. Came with friends on vacation out of town, for the Explorer Tour ($65, No giraffe, 90 mins). We quite literally explored the Saddlerock Ranch and vineyard (total of 1,000 acres). We had an open air Safari vehicle with a driver and guide, sightseeing some animals (alpacas, zebras, llamas) and tasting 3 whites (at one location) and 3 reds (at another location). Complimentary crackers and spread. Tips for drivers/guides is appreciated at the end of the tour. The vineyards looked really good considering considerable damage from the Woolsey fire.The only downfall is wine cannot be purchased on site. Instead, you must drive 45 mins outside of Malibu (contact gift shop for exact location).

Cruise was a fantastic tour guide. He was funny and knowledgeable. The driver, I forgot his name due to all the tasty wines, was a great driver and spot on with his wine description. Stanley the giraffe was the highlight of it all. The wine tasting itself is good. They give you 6 different wines to taste from. I highly recommend this tour for everyone. Couples, groups, anniversary, birthdays.

What a fun experience!! Sean and Flint gave us a great tour complete with facts about the property and Malibu, and kept us laughing the entire time. We were bummed the tasting room was still closed due to the fires, but hope to get a bottle of their wine soon.

Worst place ever!!!! Prejudice, reckless and totally unprofessional

Amazing! The tour was perfect! We fed the animals and had truly phenomenal wines (and even bought a few to take home)! A must book if you are in the area!

I planned an explorer tour on March 13th and it was cancelled the NIGHT BEFORE due to COVID precautions. I understand the need to cancel the tour because of safety reasons. The main thing that angers me is that I was given very short notice that my tour was canceled the night before versus at least a day ahead or earlier. I requested a refund on March 16th and it was processed. It is now May 15th/ 2 full months since I requested my refund and I have NOT RECEIVED MY MONEY. I tried calling and no one ever answers and emailing results I’m copying pasting automated responses that provide no update ok my refund process. I believe they will never give refunds for tours cancelled because of COVID and trying to keep people’s money.

Stanley the giraffe was left to fend for himself in the Malibu fires. I would only recommend going if you want to promote greed and animal exploitation. The owner evacuated all of his car collection but left numerous animals to breathe in toxic air and possibly burn alive.

Fantastic hike tour from Taylor N.

Had a great experience at Malibu Wine Safaris. Tour guides were funny and knowledgeable. Nice views and feeding the animals was good. Well-maintained and their wines were one of a kind. Totally worth it.

Had an absolute amazing time! Well worth the long distance trip. We did the giraffe tour and met Stanley. Highly recommend this tour. From beginning to end, the service was amazing! Thanks again for a great time.

Perfect California experience! Loved coming here and enjoying wine, sun and friendly animals along the way! Would definitely recommend coming here for a nice date in a the sun especially around Spring time! :)

Had so much fun the employees are excellent very accommodating and very very friendly would go back again.

Stanley was amazing! I would love to come back!

Honestly I had high hopes for the tour, but quickly (10 minutes in) things started to go bad. So we paid for a paid private experience and it did not feel like that especially for the price we paid.1) Our group could sense the disorganization by our driver and tour guides behaviors and words to one another.- Supposedly a member of our group heard that as an organization they had fallen behind on tours and had to push back some tours. So because of this our tour guide and driver had to figure out plan b on what to do as two safari trucks ahead of us were already parked for some of the features on the tour. (Honestly, this could have been fixed if they just pushed our private tour by 30 minutes maybe 15 minutes later, giving the tours ahead of us time to do attractions and give us the tour that probably paid more an actual private experience. Instead, our tour felt very cramped and rushed.)2) NO Transparency- There should have been a conversation with our group about alcohol needing to be consumed on tour. This was once not disclosed to us and when we got to the last drinking spot, which was in the last 20 minutes of our tour, they were rushing us to get back on the truck but never indicating that this was the end. When we got to the end we politely asked what would happen to the alcohol and spreads we didnt finish, they reported, we cant give you any of it and it will be disposed because it needs to be finished on tour.3). if there is alcohol left in bottles why not just create a designated area to finish?4) It seems that the user experience has been completely disregarded and become more of a commercial business trying to get more people in and out.5) for the price we paid, we were better off going somewhere yes.6) I do give it a solid experience to try for the basic price, but other than that I will not go back and dont suggest paying for the private experience. Im sure other groups had a better experience, but it seemed that this day specifically there was chaos.

One of the best wine tours ever. Me and my wife celebrated our anniversary by going. The wine Safari is near our favorite City, Malibu. The staff was super friendly and very inviting. And there was a small gift shop where you can get a llama pin!! The scenes were breathtaking and it really reminded you that even in the hustle and bustle of the city not far is a place where you can go and relax. The wines were all delicious including the crackers and jam. What put the icing on the cake was that not only were you able to taste wine but you were also to see and feed animals, it was like a zoo within a vineyard. It was an amazing tour, a break from reality. Thanks Malibu Wine Safaris.

Such a fun experience! Shout out to Dakota for amazing customer service throughout the tour. We were stranded in the parking lot after the tour with no phone service and she took her time to make sure we were okay and help us out.

Perfect California experience! Loved coming here and enjoying wine, sun and friendly animals along the way!

Really nice place to unwind & relaxFresh air lots of delicious tasting wineNice for a couple to spend some alone timeThe animals give a cool vibe to make theSafaris great enjoy

Great experience for myself and my daughter. Our tour guide was the property owners son.Gave us very detailed history of the property. The animals were super friendly and clearly loved.Made us feel very welcome and relaxed. Highly recommend

This adventure- no this JOURNEY- with new friends and old was memorable, spiritual and a wonderful way to spend the day- even in the pouring rain we had fun! Do you have meetups in New York for Malibu Wine Safari Alum?

Our visit was on 10-1-17 and we did the Safari Tour where we got to meet the infamous Stanly. I cannot remember our tour guides (they are in a few photos) but they were very friendly, funny and informative.Its a great tour to taste fabulous wine and get to feed animals. The main reason I chose this tour was to see Stanly but I am overjoyed with everything else we got to see and learn during the tour. Its great to hear about the background of the owner and family and how the winery got its start. The animals were very friendly and some, very photogenic.The last stop where we see the vineyards and different scenery was also lovely. They provided finger food snacks for everyone which was a nice touch. The guides make sure you get any and all photos that you want during the tour. Tons of great areas for the perfect instagram or snapchat photo! I would recommend everyone to do this tour.

Great tour guide. We had Emily as our driver and Flint as our guide. Both were super friendly and knowledgeable. Flint was very funny. Worth coming back again with a larger group.

Second time on the Malibu Wine Safari. Loved it! Wes and Dakota were amazing. 11/10 would recommend. Give them all of your money.

Malibu wine didnt allow us to cancel due to heavy rain, they offered to rescheduled for $25 each (nearly half the ticket price??) they said they were rain or shine so we thought oh they must have safe guards against their customers getting wet, boy were we wrong. They provided very cheap ponchos that ripped very easily. This place is not made to be operating under these unsafe conditions. We were SOAKED and freezing, not to mention barreling through literal mud tracks in pitch black and in the pouring rain...bad idea. I cant believe they actually allowed people to take the tour under those conditions or that they themselves would be okay with the liability. Crazy.

We HIGHLY recommend the hiking tour and be sure to request Kurt!! He was very knowledgeable, funny and went the extra mile with details!! Had a great time and will be sure to book again.

Beautiful views, excellent wines. Come here if you wanna get very unusual experience and get perfection in service

I had so much fun on the Malibu Wine Safari!I visited for my birthday at the beginning of March, and we did have some rainfall that weekend, as well as the day of the safari. The registration table was ready for us with rain ponchos and we had enthusiastic guides throughout the whole tour.The animals were a perfect way to breakdown a day of wine tasting - and Id love to go again when its sunny too!

This was an amazing experience and the grounds are heavenly! The staff was super friendly and knowledgeable about the ranch, the wines and the animals. Our tour drivers Calvin and Nicole S were very comical in the way the presented the information, making everyone laugh through the entire tour. The guides were passionate about their job and truly care for the animals. It was fun meeting and getting to know others on the tour as well. I could do this tour again tomorrow, I will be revisiting soon!

Will and Julia are the BEST. Came here for a bachelorette weekend and had a blast. The property is beautiful, the wine is delicious and the animals are adorable. My only complaint is that I wouldnt buy a bottle of the Sangiovese to take home with me. Highly recommend this place for an unforgettable afternoon!

Was there for the garden dinner last night and utterly disappointed. You would think @ $1200 for a table of 8 they would have tablecloths on the tables instead of dropping the bread on a bare dusty wooden table.As for the meal itself, it was completely lacking in flavor and presentation. Not to mention the guest chef for the evening admitted she had never done a party that big before.I personally could of done a better job. Again it was a complete disappointment.

We were there 2 weeks ago to celebrate my birthday my boyfriend and i, wr had a blast!! Soo much to see loved the tour!!zoe and dont really remember his name were amazing!! Just $380 for both of us what it wouldve made it a better experience couldve been get more closer to the animals like it was before. Or at least out guides couldve told us why theyve changed the rules.Another thingit couldve been great if they had their own wine store.Ducks we have yo buy it obline.The tour was kind of short too.But at the emd the customer service wss was exceptional.Idk if was one manager or an owners son waited with us until our uber arrived like 40 min after they were suppyo be closed.Love it!!!

The tour kicked off right at the scheduled time. There are plenty of opportunities for pictures and to interact with the animals. Our tour included a “meet and greet” with Stanley the Giraffe. The initial servings of wine are super light but depending on your group size, there may be a chance for seconds. Ultimately, don’t expect to leave this tour buzzed. :)

My friends and I did the Stanley Tour, and it was SO much fun. The wine offered was super delicious, although fair warning, it is not sold on property.Our tour guides, Alex and Will, kept the energy light, played music for us, and all together made the experience super fun. They also claim to be Instagram trained, for any large groups.Lastly, the animals are adorable. You get to feed Zebras, Llamas, a cow, and of course - Stanley!The tour as a whole is about 90-105 minutes, and there are six wines offered. So, while it definitely isn’t an “all day event” it’s a quick getaway, and if you’re as sold on the wines as we are, there is a separate tasting room (I don’t remember where) and of course online!

They never answer the phone, is that so difficult?? If you need call them to ask of modify a service that you already bought, even for information,they never answer the phone!

I planned a visit in March, but since the Covid 19 happened they canceled my reservations, and I asked for a refund.. it has been more than a month and I still have not received my money back.

Shane provided the group a great hike throughout the property. It was an easy 2 mile hike with a wine tasting half way through. Highly recommend this hike. Learn about the vineyard and feed some animals during the walk.

Fantastic tour, excellent guides and wine expert. Animals are fun and wine to please everyone! So many other activities to come back for. We will be coming back!

Had an amazing experience got to feed the zebras, llamas, Water buffalo and giraffe. Our driver was ruby which was very knowledgeable about wine and Nicole was the tour guide and she was absolutely hilarious kept us laughing the whole ride. Me and my friends were a young (24-29) group of New Yorkers looking for a fun time and this was it we got to drink and enjoy the animals and the scenery. In other words it was lit!

We the best time! Our tour guide, Elena, is a wizard! She had such a good vibe and a great knowledge of the tour. 10 out of 10, would recommend!