MUST READ: For medically exempt peopleStay was great but then again only been here for a day so far. Went to build a bear with my daughters and it’s my youngest birthday and in the middle of a father daughter moment we were interrupted by manager enforcing their mandates on me, yet I’ve seen so many employees wearing a mask around their chin and not worn properly. It’s only about complying. Day 2 last day this morning went for coffee in the hotel. There were approximately 10-15 in a solid line I was last in line just walked up and here come the mask patrol, the lady at the register with two people she’s helping stopped everything to start asking me for my compliance strap in front of all 10-15 people with everybody now staring at me so I told her I’m medically exempt and apparently I didn’t gel to the world loud enough. So I get this attitude look with remarks under her breathe ugh as she’s grabbing for a mask. It’s fall/winter time I had a long sleeve on with a band on that’s for medically exempt I forget maybe she couldn’t see it so I rolled my sleeve up and stuck it in the air for the World to see my condition and like that she dropped it. Problem is now the customer she did this act in front of is now talking about me with her and why we can get away with this crime of no compliance. I just left I went to the store and got my coffee from somewhere else. I will not be returning and for how much money I dropped on this vacation is over the top and with the way some of these folks treat the people that keep them in business not another dime from me.Update: spoke with the manager on better coaching of staff on handling their approach. Probably need to change protocol so people don’t feel like they are being watched and if they are going to enforce mandate mask wearing that all staff complies with the same rules.

Absolutely amazing weekend! Worth every penny we spent here! Staff was incredibly helpful and their mobile app is awesome! So easy to get what we needed! The water park was incredibly fun, especially the water slides!

We had a good time. It appeared they had done some basic updating of their rooms. They are doing the best they can to keep everyone safe, but its a water park! If youre a germ-a-phobe then just dont go here.

I came to this place with family and many friends, exited for a vacation. I took time off work for this and it was the first time I got to go on vacation every since covid. My dad came a day later and the manager was passing by and told my dad to put his mask on once and then he came back and my dad just came out of our room into the hallway and the manager saw that his mask wasn’t covering his nose so he called two other employees and attacked my dad telling him that we all had to leave. My siblings were horrified and they were all bawling their eyes out because they were looking forward to this vacation. One of our friends just walked in the hotel… This was his first time even seeing his family’s room and they were next door to our room. As he was walking in the room The manager walked up to their family and told him that they also are kicked out because the guy that just walked in wasn’t wearing a mask. He didn’t even have a chance to walk in his own room!!! As we were walking back to our room to pack all our things they LOCKED us out of our room with all of our personal belongings still in there!! At that point we had to call the cops because they weren’t opening our room and their were babies screaming and kids were terrified that they wouldn’t get all the favorite toys and personal belongings. If I could rate this place a 0 I definitely would. We definitely will never be coming back and recommend for every other family out there looking for a vacation to think twice about going to this terrifying resort!!!! This was a nightmare!

Bit priceyy, not idea howits been since covid. before covid, the pool was amazing, slides. slides for adults and kids. very safe. and open area for all parents to be able to view kids while they play. great hotel and clean everywhere. we had a blast and even hit the arcades up. miss this place.

We had a blast! Honestly, it was better than I expected. We swam and played all day and after they closed the water park, they were prepping to have a dance party for the kids. I think thats really cool. All while respecting the COVID guidelines.The only thing, I must mention is that we were being rushed out of the shower rooms by the life guards trying to clean up and one of the guys working there cursed at my Kids saying They better hurry the f*** up.

Our family was a little apprehensive about going just due to all thats going on. Let me be the first to say....we are so glad we went.From the second we arrived the staff was enthusiastic and accommodating. The room was very clean and sanitary. And the pools staff was consistently on point keeping a close eye on the safety of their guests.I cant say enough good things about the staff and our stay. Highly recommend for anyone out there a little concerned about getting away during these times.Excellent job to the staff of Great Wolf Lodge!!

Had a great time. Took three 4 year olds for birthday and they loved it. Perfect area that you dont have to go to 4 different buildings for different pools. Easy to watch kids. Was quite cool in the pool area and bathrooms were freezing bit would definitely go again.

What a good time! The kids really had a blast at the water park and doing the Magi Quest. They also enjoyed the story time and the craft time. The staff was very friendly and helpful. Well be back!

This was probably the best time weve had here! Love the wristband that has all the info right on it so you dont have to carry wallet. They are doing a great job keeping things clean and safe for everyone! Staff was all friendly and helpful! Definitely keeping up with our tradition of going every year!

Really expensive, but our youngest son had a good time. Rooms were clean and staff was pretty great... Except the guy in the candy store kinda creeped my wife out. She felt like he was trying to hit on her..a lot.

Stayed her with my wife and kids for an anniversary trip. We found a room for $99, which is cheaper than most surrounding hotels (plus, GWL obviously has a water park, so thats a huge plus)!We went in October, so there were Halloween themed activities, which was just the icing on the cake.Would DEFINITELY come back again. Such a fun stay!:)

We visited the hotel with our children this weekend as a mini vacation. I read the reviews prior, and saw many complaints and was hesitant to go. However, I’m glad we didn’t listen to those poor reviews, as it ended up being a great experience, even with all the COVID changes. The only thing I would say I’d change is that the TVs are lower than the beds, and if you are laying down you cannot see the TV. That’s minimal and we really didn’t spent much time watching it, as we were doing activities in the hotel. My daughter LOVED story time and the dance party and our son loved the arcade and Magic Quest. If you are planning on going and want to do the Magic Quest, I recommend doing it earlier in the evening. Once the story time and dance parties start it’s a bit hard to hear what is being said on the quest because it’s gets loud. We also loved Willow. We could text at any time and get an immediate answer/service.If you’re thinking about going-go! But also know that this is a very kid friendly establishment. It’s for families. If you don’t like the idea of kids yelling and running around, this isn’t for you. The water park is amazing, but if you’re looking for an empty water park to have all to yourself, this isn’t for you.Will definitely be back!

I wanted to love this place, I really did. It has all of the components to be incredible, but the staff makes it REALLY hard to enjoy yourself. Constantly berating you about masks, standing on your circle, the prices are THROUGH THE ROOF (spent $1,500 in two days just on drinks and food for a family of 4) and the list goes on. The noise is ridiculous when trying to sleep or get little ones to take a nap. Doors constantly slamming, people above you stomping, etc. Some of the staff such as Raven were sweet, but other than her everyone else were a nightmare. The guys in the “wizard” shop scream at anyone trying to come in the store, if your kid picks something up they huff and puff and roll their eyes and then immediately come spray it down like you have the plague! So many other examples I could list...but just not worth the price or the effort with coronavirus. They need to hire more mature adults to set the example not these millennials that treat adults and kids like trash!

I stayed there with my children a couple weeks ago and we had a great time. My only complaints were there was dirty silverware and a facemask left in the room and no remote. And there was something sticky and gross looking on a large area of the curtain that covers the patio. There were no available seats in the water park but it was still a really fun time for my kids. Because of coronavirus they arent doing the Mario Cart at night. But they still do story time.

My daughter loves it here with never running out of things to do. She loves the dance party and the staff was very good with her as well.

Amazing place, my kids had a ton of fun! Oh at 4 stars because the staff would leave things at our door and not knock loud enough for us to hear

What made this super special was the staff. They were what I consider high-quality, professional and nice. Janice in the candy shop was so sweet to my daughter. My daughter has been struggling with the restrictions of Covid so this was a little treat and get-away for her to take a break from it all. Thank you!

Staff was amazingly friendly. The kids passes are well worth the extra money. We went while it was cold out. The park was a bit to cold but there was plenty of other things to keep the children busy. Excellent stay. Just go during the warmer months. Will be going back

Stayed 1 night at Great Wolf Lodge. It’s a very family friendly place. Even if you go as a couple it’s still a lot of fun cause of the water park. The rooms are very pricey but on the other hand, all access to the water park is included. For those that don’t know, you cannot access the water park unless you stay at the lodge. So although it may seem pricey, the water park makes it worth it. The rooms itself are plain-they are no 5 star hotel type rooms but are decent. The lodge itself provides so much!!! Restaurants and lots of activities for kids. You really don’t have to leave the hotel. It’s also in a great location near Kansas City and even the just outside the lodge, there’s shopping outlet and tons of restaurants. I’d recommend staying here, we plan to stay again later in the future.

I brought my 3 year old grand daughter for the first time. And I noticed the outside little slide was all tore up. She got a cut on her knee from it. The outside pool needed to be cleaned also. There were many comments about it from people saying why is it like that. The room was clean and decent. I was disappointed that Sunday of Labor Day Weekend the pool closed at 8pm. That made my older kids unhappy. I just wouldnt have guessed the time closing since it was a holiday weekend.

I loved it. Really nice comfortable beds. Loved the water park. I really want to come again!! This hotel is so freaking amazing! When i come back, I’m gonna do more stuff at Great Wolf Lodge!!

Great Customer Service ... Except For The Overnight Front Desk Employee that was working the early morning of Monday November 02, 2020 (SHE HAD A NASTY ATTITUDE AND DID NOT KNOW OR UNDERSTAND FRANKY HOW TO ACCOMIDATE THE CUSTOMER) ... Other than that experience everything else was AMAZING ... Will be back to this location ... But I do hope that management or someone high up in the GREAT WOLF LODGE establishment will have a little sit down instructional session with that woman so that no one else has to deal with that.

Oh we had such a blast! Amazing place for families. Staff are all amazing. Well definitely be back!

Alot to do. The kids had a great time. They are practicing distancing and good cleaning practices. Employees friendly and helpful. Food and souvnier prices reasonable. Wonderful break for this summer

First time there was last night. The staff were super friendly, the room was clean and very comfortable. The water park was amazing and the lifeguard staff was on point. Everything I just mentioned are things that I normally nitpick or watch carefully. I was also very surprised by the food. I came in with the thought of this was just gonna be some carnival food, but ended up being pretty close to fine dining.

The staff is very friendly and always acknowledged you when you passed by. We were eating dipping dots and my son spilled some. I went to the restaurant and asked for a broom and dustpan. They came right out and Nicole from the restaurant even asked if she could replace the spilled item! That is going above and beyond. Then Evelyn from the cleaning room saw what was going on and said she would vacuum up the rest. They were all over it and should be recognized by the company.

I was expecting more. The dining packages are over priced and the food is honestly disgusting.I was hoping for a Grand Buffet for breakfast, but instead it is similar to a free continental breakfast.They don’t have the option for personal pan pizzas for kids and only offer a 16” pizza. The water park closes at 8pm and then doesn’t open until 10am...if you have kids, you know that most kids are up and ready to roll at 6am. If you order a dining package which essentially just gives you credit on your bill, it can’t be used for anything other than the restaurants. As far as I’m concerned, money is money, you should be able to use it anywhere in the lodge. I’m assuming it’s their policy because no one would eat here after tasting the food. Not impressed with dining options.The water park and rooms were amazing though and that was the only thing keeping this a 3 star review.Step it up GWL!

If I could 0 I would! First they booked us at the wrong location and they had to cancel that reservation and re charge us a new room so both reservations are pending at the same time and charged! The we are sorry reward was a basic birthday package that included 5 small water ballon sized balloons and a scoop of ice cream! Are room faced a wall and the rooms are so dated I felt like I was at a motel! I would not recommend this place! Save your money and go elsewhere!

I loved it i got pup pass and it was the most fun ever

Fun for kids of all ages. Staff are friendly and helpful. They do a great job of keeping the place clean. Would return.

Checking out tomorrow and pretty disappointed with the cleanliness of our room. When we checked in the tv remote was grimy and sticky. They say that’s one of their areas of focus with the pandemic but it had definitely been skipped Then we found a pair of dried/used eye contacts sitting on the air conditioner so it’s obvious that was never cleaned either. Gross! Mobile ordering didn’t work for us as they never got our order and didn’t start making it until we showed up to pick it up at our given time. The water park is fun and most of the employees were friendly. Especially the nice lady working in the candy shop.

Weve spent several birthdays here with several different groups of kids and never one a complaint! Nice atmosphere for kids and adults alike, with lots of events throughout the night!

The room and park were nice. Food is way overpriced so we are subway. They have markers at the slide for social distancing but nobody enforces it and people just push on your back if you are leaving six feet in front of you. I tried to teach my son to follow the rule even if we dont like it and nobody else is. There are also signs in the hallways about masking but most people dont follow them, even the housekeeping staff

It was a great night with the kids as well as the next day. We got the Wolf Pass which offered some great benefits. The free tattoo was of great quality, excellent vibrant colors, and lasted for days without washing off.

Definitely a kid friendly park. We got a day pass. My kids were in hog heaven and didnt want to leave. Temperatures were well maintained for comfort. The hot tub sections were closed for the time we went. Lost a star because there is too much emphasis on kids enjoyment and effectively no focus on the parents. The lazy river is uncomfortably shallow and I got my knees and feet scraped up. The slides are fun but last less time then it takes to walk up the stairs to use them. And there is no tide pool like other GWLs weve been to. Plus, as stated the hot tube are closed. So we just had the regular pool that never gets deeper then 4 feet. At least they had some basketball hoops over the pool for us to entertain ourselves and buckets of beer for a reasonable price.

Kid-tastic! Magical for younger kids especially. Kid friendly staff & very clean. Everyone was responsive to any needs we had. Only thing I could improve was to have room service.

This hotel is really starting to show its age. Multiple cracks in the drywall, stains in the ceiling, shower leaks and the the floor above us had loads of squeaks in the floor. Add that to the broken bed that I had to prop up with the ice bucket and a couple bugs roaming around in the bathroom, we probably wont re visit. The staff is very friendly and the water park was enjoyable.

The staff are very polite and respectful. And always glad to assist you. I had a wonderful visit. I highly recommend it for family fun.

I loved it! I went with my whole family and we really loved the water park! I am totally coming back!

We went for my kids birthday. The kids had a blast! We were able to use the water park at 1, but our room wasn’t ready till 430. It was fine we wore them out till dinner time. I purchased my kids a Wolf and pup pass. I would highly recommend it!!!! It was so fun doing all the items on the pass. They loved it. Keep in mind that the pass comes with different things. The pup pass came with a build a bear but the wolf pass did not, so I ended up buying my son a doll. We had a great time!!

Kids had a great time at the water park which made the stay worth it - but everything else was mediocre. Waterpark 4/5 - very clean but annoyed with how a purple/pink haired lifeguard acted/belittled small children when he was on duty at the toddler pool and same lifeguard did nothing about a group of teenagers spitting loogies from the top of the slides down at patrons below. Rooms 3/5 - hotel is showing its age. Walls/floor/ceiling are paper thin so I would recommend requesting a top floor room if you have light sleepers. Rooms and public areas were clean and staff was attentive. On premise food 3/5 - we only had the breakfast (staff was great) however the food was not great. Will skip next time due to the price.

Joyce remembers us each time we visit for our medical appointments. The staff is wonderful and so helpful with our disabled family member. It is great that there are lifts in several areas for the disabled to enjoy.

They are still booking as usual. It was so crowded on last Wednesday when we stayed. It was really disappointing. I thought there would be a limit to how many could be booked to control how crowded the water park would be. They took tables and chairs away but are booking the same amount of guests so all that led to was no where to sit or put your things and actually forced people to be closer. Weve always loved coming but since we felt not very safe well have to wait till the pandemic is better under control. Were a fire fighter family so we were hoping to relax with our babies but it was pretty stressful.

Beautiful atmosphere, very kid friendly. Employees are very kind as well!

So many fun things. Our 13 year old got into the quest game with the wand. He loved the water slides and all the wolf pass activities. I highly recommend. For adults you dont have to worry about your kids. Just have a good time. The food is also really good and we loved the staff. Just get a good orientation when you check in

As a child, Ive always wanted to spend the night in a kids cabin and go have fun in the water park. The child cabins are overrated, but I still loved them nonetheless. And the pool area was clean and really fun

Staff is super friendly and helpful. Water park was fun for the kids. Storytime in the evening is a great way to finish out the day...

I love Great Wolf. Its an awesome place to visit. Simply beautiful

This was our first visit to Great Wolf Lodge. We arrived on a Friday afternoon and left Sunday around noon. We had a large group with adults and children ranging in age from 1-17 years old. EVERYONE had a wonderful time! This was truly something that all ages can enjoy. I felt the amount of time we spent was perfect. One full day is great, 2 is better. More than that might be a bit much-atleast for us! We did not get any extra add ons. Some of our favorite parts:1. We got a kids cabin room and one regular room. The novelty of the kids cabin themed room with the bunk beds was something that all of the kids enjoyed: even the older ones were excited about the bunk beds. It was so cool!2. The slides were a lot of fun and there were a lot of choices. There are 3 large slides that you ride down on an intertube. The kids area has 2 small kids slides that are fast enough to be pretty fun! There are larger tube slides that you ride down without intertubes.3. There are 2 regular pools. One is indoors and one is outdoors. There are areas for babies that are very shallow both inside and outside.4. We had fun in the lazy river. However, the current isnt very strong.5. The staff are all very kind and helpful!6. There are additional fun things for kids to do. For example, craft packets, story time, dance time, yoga, clock tower story, etc. There is also an arcade. We didnt do all of those things but it was nice to have options.7. My daughter got her first Build a Bear and had a wonderful time! The woman working in the Build a Bear shop is SO kind.8. There are little shops and places to grab food inside. Its also located around lots of surrounding restaurants.9. The facility was very clean.Our family had a great weekend! I highly recommend for families with kids of any age.

Was a great time. Wed never been. I expected it to be bigger but it was great even for the size it was!!

This was our third time at Great Wolf. We love the water park. It was not as crowded because of Covid restrictions and it being a weekday. Most people were wearing masks in the hotel. I saw one or two people. I hope they were reminded of the rules. Hand sanitizer stations were everywhere. We felt that we did everything we could to protect ourselves and others. We also ate breakfast there but refuse to eat other food there because of previous bad experiences with the food. Breakfast was worth the cost; it’s hotel food.

This place is amazing for kids and adults. We had a blast with our 4 year old and 7 year old. Tons of activities to do besides the waterpark. Facility is a little outdated - carpet, wallpaper, furniture, and the characters costumes could use some time at the dry cleaners.

Great time. Close to lots of stuff. Very nice, efficient staff. The events were done on time and were fun. There was a variety of things for all ages. We enjoyed our stay very much!

Had a great time. Kids made few friends at water park and enjoyed all the amenities. Great family place.

This was my familys second visit to GWL. Both were fantastic. Both visits were single weeknight stays. 2 days at the lodge and one night were enough for my family with several young children as everyone was exhausted. Lots of fun with something for everyone. Only complaint would be that the rooms have a persistent wet musty smell.We have not done the additional pay for activities such as MagiQuest or mini golf, but only because we try to maximize our time at the water park.Staff is friendly and pleasant.Would recommend and return.

Loved it. The rooms were great and seeing the race track across the street was rellt cool. 10/10 experience

Great wolf lodge is still a awesome place even with the pandemic going on, now if you want to go swimming which is the popular thing about great wolf lodge the indoor swimming Park you dont have to wear a mask but when your outside the swimming park you have too not that much though so dont worry.

We stopped here at the end of a long trip looking to cap off our summer. The staff here does a great job of keeping the energy high for kids and running the programs. This is a smaller property than I expected but they made up for it in quality and good service.

Fantastic get away for the reopening after Such a long time locked at home. The staff here is awesome. Every employee I came into contact with was smiling, helpful and polite. They really went the extra mile to ensure we had everything we wanted/needed.

Staff was super sweet...wish there was more sanitation efforts in the arcade but the staff was great

Room was fine, hot tubs were closed for social distancing even though it would be safer in the hot water than reusing the tubes in the river. I also stepped on a piece of wire or something in the river had life guard staff pull it out of my heel, she didnt know what it was and didnt show it to me before she pulled her glove over it hopefully not someones body piercing. She said its not bleeding it looks fine . Didnt get my name or room never followed up its still sore the next day.

First time here. Staff was friendly and everything was great. Kids loved it

We had so much fun! You should stay more than 1 day so you can do everything and not feel rushed to check out! So many free things to do but I recommend the passes they offer for a discount price.

Lots of fun things to do in the lodge and nearby! Food was highly priced for how disappointing it was. We were so excited for strawberry shortcake for dessert. The overly mixed, and frozen, BISCUIT they served for the cake. So sad. We appreciated the cleanliness of everything during the pandemic and the support from staff during our stay.

This has to be one of the cleanest and nicest places I have stayed and the people that work here are very helpful and friendly.

The rooms were great! The water park was great fun for all ages of children (and adults). There were some hidden rules and things that we didnt realize until after the fact.

Got a kid cabin room and was charged $500. Definitely would have expected a little better for that price. In the water park they do not enforce social distancing at all and there are way to many people! Had to leave the pool area because my anxiety was bad and I felt unsafe. Tubes are not cleaned after uses on slides or Lazy River. Would not be surprised if some of the more recent reviews are fake.

Kids love Great Wolf Lodge. Food is a little pricey, but I guess it is an amusement park. Hotel portion is starting to show some age. But I am sure we will be back.

Kids had a blast! The water was warm and comfortable. They loved the obstacle course and the water slides. The crafts were very fun to do as well. We bought the magic quest and it was very fun, but very chaotic for me as an adult but it made it so much fun for the kids to have all their peers all around them as well so I sucked it up lol. Loved the ears given at check in! It was the perfect touch.

We loved Great wolf lodge. As a large family its hard to vacation anywhere but gwl meets all expectations at a decent price. Hotel, room and water park area were all kept clean.

The room was pretty decent the fireplace was a nice touch.. the price was fair especially since we spent about 5 hours in the water park.. definitely would recommend for anyone wanting a getaway..

Had a great time! Minimum issues with other guests not following guidelines. Biggest feedback for this audience is the app they tell you to use at check for food orders and events - mobile orders ONLY FOR THOSE WHO BOOK DIRECTLY with Great Wolf Lodge. Changes made to Wolf Pass not reviewed at time of purchase but were consistent with safety guidelines

This was our firs time here, and it was fun. We were supposed to have a room just off the park for a handicapped person, and it was misunderstood they put us close to an elevator. Since there are elevators at both ends of the hallway, i can see where that could be confusing to a booking agent. The activities were fun. We have a hard of hearing person in our party, and they did really well to accommodate them as long as they knew. Overall, we had a good time.

We’ve brought our toddler here three times so that we can play while my husband works when he’s traveling to Kansas City. Since we get it free through his work, I’ve always been very happy with our stays. However, I would caution others about paying high-season prices for GWL. You may be frustrated by some elements if you spend big bucks to go. The water park particularly is in serious need of an update, but the hotel as a whole would benefit from some refurbishment (the rooms are totally not kid-proofed, which is weird for a kid hotel). A lot of the fountains (particularly in the baby pool) need to have the pressure calibrated, because they spray full-force (which generates tons of overspray—very scary to a toddler) and most little kids won’t go near them. The whole water park feels dated, and a lot of its elements seem like they should have been serviced or replaced years ago. (The cracking, rusting water table/fountain thing in the kids area is a good example. Also, the waterslides overhead are leaky, so they’ll leak big drops of water on you in the lazy river.) However, it’s still a big, fun pool area! We ate on-property the first time we went, and we haven’t done that since. It’s high priced and medium/low quality, but GWL is just down the road from lots of food options at the Legends outlets. We’ve even walked to Legends when the weather’s nice. Bottom line: you can definitely have a good time here, but it’s not worth paying luxury prices. You will be disappointed if you spend loads on a stay during their high season.

Our family decided to visit Great Wolf Lodge for the last few days of our spring break, and we had a wonderful time! I highly recommend getting the paw and or pup passes, they saved us a fortune!! Being able to check in and access the water park before our room was ready was a great way to blow off some steam from the car ride. We are looking at other lodges for our winter break next year.

Its very nice with there customer service and fancy hotel. Plus they do hav a small water park inside the building, mini golf and up the street from them about a mile away is Hollywood casino.!!

My wife, children, and I had a ball here. Its a great place to just chill, relax and have fun with family!

For the price you pay youd expect a much more delightful experience. The service was terrible. The bed sheets were flimsy and gross. There was not even an actual cover to cover up with. The place is run down and not at all worth $300 a night. Maybe if you got a groupon it might be worth it.

Lots to do, but spendy! Bring your wallet or your bravest no face. We stayed in the Majestic Bear Suite for a scout outing and the girls were never bored. We had plenty of space to stretch out. Suite had separate almost soundproofed room for parents, mini kitchenette, balcony, etc. Pool gets crowded about 1, so try to swim early.

Very family oriented and you can tell theyre trying at keeping the place a safe, yet, fun experience while dealing with the coronavirus. Kids loved the pool and extra activities

This place is the best place ever for a vacation! You can get a pup pass,a paw pass or a wolf pass! They have activites you can do! There is even a restaurant to eat at. Its called Camp critter bar and grill! Its in Kansas city, Kansas.

We had a great time! Kids ages 12 down to 4 loved the water park. Room was good. The lifeguards are very well trained and aggressively scanning every bit of the water. There are two hot tubs to enjoy- the milder one that kids can play in also and the 18+ only one which was hot and quiet. The adult tub is somewhat secluded which is very nice for relaxing but does not allow for overwatch. One thing to keep in mind is that it is hard to see all of the park so plan ahead and setup meeting points with your kids so they know where to go if they panic and cant find you. We stayed two nights and by the end of the full day in the park my 12 year old was getting bored so I think 3 nights would have been too long. It looks like there might be more to do with mini golf and an outdoor pool that open in warmer weather.Overall a great experience!

A wonderful place to bring the family. Lots to do for all ages

Overrated and overpriced, room full of ants and horrible breakfast. Front desk are rude and unprofessional. Never again.

I would of gave a 3 star if they weren’t liars! We had a couple problems with their staff begging for food from us. My daughters feet got hand foot and mouth disease. And someone try to come into our room without announcing themselves. And I would of gave them more stars because they said they would send us something in the mail to make up for it and they didn’t, I wanted over a month for this review. And it is definitely due! We won’t go back here Nor will we post any of the awesome photos I got because it wasn’t worth the disrespect!

The kids had a blast at the park and thats what counts. Odd that they never closed down the waterparks to clean it at all. All 3 kids are sick now. All of them got athletes foot as well. Room was clean but had a broken door handle which they didnt fix even though they said maintenance would. I prefer washington gfl better

The kids really loved it here. The waterpark offers something for all ages. Three different sizes of water slides. Two hot tubs with different temps. Etc. Lots of fun activities. But be ready to spend some money! The arcade was really great!! Build a bear was a favorite for the kids! Its showing a little age, but the rooms were great. Make sure and check out different days and seasons to get the best price. Expedia got us ours. Never go full price. Not worth that at all.

Weve been to 2 other Great Wolf Lodges (California, Virginia) and this one is by far the smallest. We were bummed they only had 3 tube rides, no wave pool, no mat racers, and no Flowrider. But it wasnt super busy and we didnt have to wait long in lines. Rooms were clean. Everyone nice. Just wished they offered the rides other GWLs have had.

Fun place to visit!! Kids had fun!

The price was so incredibly high for the minimal amenities we received. While I understand the price includes the water park, I wouldn’t have paid more than $60/night for the quality of stay. It took several times asking for blankets and pillows to receive anything. The spare pillow was severely deformed and should have been thrown away long ago. Our first room had ants everywhere and while trying to switch rooms, we had a rather rude lady (white, blonde, taller with glasses, we can’t recall her name) who demanded we all come to the front desk to exchange bands immediately so I had to wake my toddler to come down and then another staff member said we didn’t need to do that for the little ones since their band doesn’t have a room key anyway. The initial lady and my wife had a rather loud discussion about it because of how rude she was being and other customers were around watching. I mobile ordered food and they didn’t even see the order until it was suppose to be ready so I ended up waiting over an hour to get 2 mini pizzas. Waiting time for the buffet was also obscene and it took 1 hour 15 minutes for us to check in to the time we finally sat down with food. The food was also of surprisingly poor quality. Everything was cold, dry and tasteless. The line just to check in for seating was past the elevators and the buffet line was equally long which I understood once we finally got in and saw how understaffed it was. The poor couple of people they did have working were so swamped they looked like they didn’t even have time to breathe. We didn’t complain because we didn’t want to make their job any harder.Overall, it was disappointment after disappointment and our money would have been better spent going to a simple comfort inn with a pool. Insanely overpriced and while most of the staff were very kind and helpful, they were obviously over worked and severely under staffed. I will most definitely not be recommending this location to anyone or returning in the future. The only way I’d ever change my mind about this franchise scam if it were free and literally anywhere else. Very disappointing.

Great place to stay and relax, even when there is a tornado warning. This tornado came within a few miles of the great wolf lodge KC. We received a text, email and a phone call saying get to the first floor because a tornado was coming. We waited there for maybe two hours. The staff gave us free food, water, towels and what ever anyone needed to keep them calm while we had to wait. They also kept everyone updated on what was going on. THANK YOU Great Wolf Lodge for keeping us safe.

Kids had a blast and I actually got some work done while they played.

Staff was overly friendly. Rooms were very clean. So many activities for young children. Little bit over priced (if you go on the weekends) but we went in winter so couldn’t use the outdoor water park. They always have discounts online, we paid $100 for a family of 4 including a night in the hotel, 2 day water passes. Kids had an amazing time, you can also bring in your coolers to your hotelRoom which was very convenient. Seen a guy check into his hotel room at 11am instead of 4pm. So if your room is ready early you can get checked in early (which is super cool) unless you go on a weekend then except to be able to check in around 4pm. Will be going back for my sons 2nd birthday party. Kids 2 and under are free & I didn’t know, I paid for 2 kids and was able to get my nephew in without paying for his wrist band because I already included 2 kids when booking online (my son was a year and a half) so I ended up paying for him when he was to get in free. Didn’t get to try their food, brought our own food in. Over all great experience! I never write reviews and I probably won’t ever again but thank you great Wolf Lodge for the amazing experience ️

Great family getaway! Friendly staff and very clean rooms, restaurants, pool, etc.! The water park has plenty of options to keep all age levels entertained. Our 3 year old twins had a great time on both the small slides they could do on their own and the big slides that we could tube down together! We had a great experience and cant wait to go back again!

There are various little stores, coffee shop, gym, restaurant and perfect indoor pool. Very clean and friendly staff. Good for family get away. So far my kids are loving it here.

Great place for kiddos not very long lines so they got plenty of waterslides.

Had a great time at GWL in Kansas City Kansas. Spacious rooms for my family of 4. The waterpark, the putt-putt golf was awesome. I would recommend to any family to give it a try.

We booked a suite. It was awesome. The room was huge!

If I could give 0 stars I would! Harassed our entire stay because I am medically exempt from wearing a mask. Spent $60 on the breakfast buffet just to be told I can’t stand in line without a mask. Already wasted $600 and planned on doing build a bear and the arcade. NOT HAPPENING. CANCELING THE FUTURE RESERVATIONS WE HAVE AS WELL.