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Urban Air Trampoline and Adventure Park
3207 S Sam Houston Pkwy E #200, Houston, TX 77047, United States
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Sh
Review №1

I absolutely love this place. I had a great time with my family. The customer service upon arrival was fantastic. The manager was very helpful and professional. The place was nicely clean and sanitized. Goal Karts are amazing. Kids had a blast jumping and on the rock climbing thing.

Ma
Review №2

A very active play area for kids and kids at heart to burn off a lot of energy. Food, drinks and alcohol available.

Wi
Review №3

I spoke to Sid, the manager, over the phone before we arrived & felt very comfortable with our decision to go there. This location is full of respectful and helpful young workers who made our experience so great! Sid goes out of his way to make sure everyone is having fun and checked to see if anyone needed anything. There is plenty of room to spread out and the workers were all wearing masks. I would definitely recommend Urban Air! They have great discounts right now. We will be back for sure! Thank you to Sid and his staff for making this a memorable experience and kudos to the parents of the teenagers working there. You did a great job raising them!

As
Review №4

I love that this location has the race track. I wish the cars where better maintained. My family and I raced several times and each time at least one of our cars stopped from not being charged or had major issues. The managers are really nice and very quick to help with anything. Unfortunately a lot of the kids trash the place. There is candy, soda and food all over, the ball pit and playground. Even on some of the trampolines. It’s a huge place to try and clean. But with as many people on staff it should be better: All of the staff are wearing face masks and they do have hand sanitizer all over the place to use. The area where you get harnessed to do the zip line is extremely dark. It makes it very hard for the staff to properly see the harness and put it on. My husbands was put on wrong 3 times and each time the person didn’t notice and was ready to send him off. Luckily I noticed and he fixed it, again and again....I’d love to see the go karts fixed up and the place a bit cleaner! Also better lighting for the zip line harness area.Overall it’s really fun!

Ch
Review №5

It is a nice play for kids and adults to have some fun.all the packages are for two hours and parents get 50% discount to “participate/access to play” if you don’t want to participate then it is free. The only I don’t recommend is the Karts (although they are fun to drive), the waiting is long, they don’t have to many Karts so I feel like a waste of time. You can get “unlimited” rides in the two hour time frame but the waiting is annoying.

Sa
Review №6

I was there this weekend and I must say the staff is amazing! I was there as a spectator with my extended family to spend some time with them. I witnessed their manager take THE BEST care of my nephews and nieces. They are kids with lots of questions and this guy went out of his way to make sure his staff helped the kids through all the awesome attractions. Thanks so much Sid! Also, the teens working there really blew my mind with how gentle and kind they are. We need more of this back home! I definitely recommend this place!

Ch
Review №7

This is horrible! This place does not require mask at all! They do not clean any of there parts and play areas! It is dirty! With covid-19 going on they’re kids getting in THAT BALL PIT they are not spraying it down like they are supposed to at all! THE MANAGER SID BREATH STINKS! Please do not go here if you want to stay safe! and if you do make sure you wear a mask, bring wipes, and PLENTY OF HAND SANITIZER! stay blessed!!!!!

ky
Review №8

It was our first time there and we enjoyed ourselves. We had a few people come with us and the staff showed us great customer service. The manager Sid went above and beyond to make sure our time was enjoyable. The staff made sure our food order was right and accommodated us to fit the needs of our family with a smile. It was a great experience. We will be back. Thanks

Ty
Review №9

My son loves this place. Great place to burn off some energy for the kids. Nice and clean. The Manager and employees are always warm and pleasant.

Ke
Review №10

Very nasty, no one was wearing their mask, ball pits sink and I seen and my daughter seen a roach in the ball pit once. Not Sanitary. The trampoline stink of sweat too. Do not recommend going

Ca
Review №11

My friend invited me to her sons birthday party. I must say I was very impressed with my experience. From the beginning the manager Sid’s customer service was fantastic. The birthday party was so organized even with it being busy. The party manager Annika was professional and extremely helpful. Our Overall experience was outstanding.

Ra
Review №12

Came here with my nephew, he and I rode the go karts. The manager, Sid was cool cat. He was the one who recommended the go karts to us and he was right, my nephew loved them.

Ke
Review №13

My kids love it. If it wasnt for the confusion and dissray when ordering food, I would have rated it a 5. It took me 35 minutes to get nachos (cheese and chips). They have too many young people working the food station and not enough adult supervision.

_T
Review №14

I really like Urban Air Pearland! It’s a great place to work or to just hang out! Urban Air Pearland has also taught me responsibility and discipline. Overall a great experience.

Cy
Review №15

Buying food was a disaster. Long line one person taking orders and took more than 30 minutes to get food.In response to the owner. I dont know your protocols, but there were a lot of people behind the counter standing around doing nothing. I saw other customers ask questions and only to be pointed to someone else. If they are working behind the counter they should know the process and protocols well enough to be able to offer assistance where it is needed. The only exception would be cashiering because you want to be able to have people responsible for processing orders and working the register. I like the concept of Urban Air.

Sk
Review №16

Urban air Pearland literally made me a nicer person I feel as if I’m wiser and can make situations better with people I love it here and I’m thankful for my team members here !

Sk
Review №17

Just left. This place is great!!! I was having a horrible day because my kids dad didn’t come see them this weekend so we decided to come here. Customer service made my day. My kids had so much fun. Come check them out!!! Sid the manager and his employees run this place well. Thank you guys!!!

Ki
Review №18

This place is wonderful for the kiddos and adults that are young at heart. They have various go karts. They have some that are slow for the small kids and ones that are faster for the older kids. The staff is young but are super friendly and perfect for this type of environment. I love seeing kids that enjoy their jobs and have fun. ALSO get the membership it is so worth it!!!!!!

Da
Review №19

I want to start off by saying Sid the general manager is by far the best I’ve came in contact with. I had a small issue and he was very prompt to respond and took care of everything literally. I recommend this location for family, friends, and most definitely birthday parties; very warm welcoming environment. I love how Urban Air treats their customers like family. We will be back, thank you Urban Air team! ️️️

Ja
Review №20

WOW! This place is amazing! I came here last Friday with my wife for our nephew’s birthday party and it was great! Sid, who I now know was the manager was fantastic. He actually spent time to talk with us and explain how the waivers worked.

St
Review №21

We love this place. We book all our kids parties here. They always take care of us and the staff are so kind and compassionate. Facilities are always clean and the kids just love it here. Well, and the adults ;-)

Al
Review №22

I am so grateful for the way my kids were treated at this location after trying some competing brands and having horrible experiences. Urban Air is definitely the best trampoline place we have ever been to. We visited for the first time Sunday and were amazed by how clean the facility was and all the safety precautions. Both the managers we met were top notch in customer service. There was also a team of young people rushing to help everyone they saw.

He
Review №23

We had a good time. Facility was for the most part clean. Some staff were nice, some were very rude. Consession stand was out of half their items, including exact change. One of the trampolines was down with chairs and tape around it. Could have been better secured. They provide you the socks for 2.99. They have lockers for your valuables. It was pricey. 87 dollars for all 3 of us. They do have monthly memberships though. You can hold parties there. I would go back, just not with high expectations on price or service. Go to have fun.

Ti
Review №24

We decided to have our sons party here. It was a disaster. Our party host was great. However, It began with a hour and half power outage a few min after we arrived for our party.We was told it would be a 25 min outage. Lets just say i will NEVER HAVE ANOTHER PARTY here it was too chaotic. After power restored we still had to ask for our pizza we ordered with party.They seem to only care about money spent. No offer of inconvience for a bad party experiance. I only have gave a 2 due to party host....

st
Review №25

If your looking for good go karts come check them out!!! Green karts are my favorite!!! This was my first time here. Overall we had a great time and we will be back. Thanks Sid and Austin for giving us a great experience.

Al
Review №26

My sister had my nieces birthday party here and she had so much fun. I was impressed on how well everything went. Our Party host Annika was awesome she rocks. I recommend this place for parties and family fun.

Ro
Review №27

First time here today and I must say I’ll be coming back. My kids had a great time. All the employees were friendly and the manager Sid is great with customer service. Come check them out if you are looking for family fun.

Br
Review №28

I never write reviews only read before I go anywhere. But the customer service I received from the manager Sid was outstanding. The employees are very knowledgeable and helpful. My kids had such a great time Saturday. I definitely recommend this place!!!

Al
Review №29

Great management ( SAM rocks) and staff.My daughter had her birthday here in 2019, great experience.2020 September and I’m concerned... to many people are here. I don’t believe safety guidelines are being followed. They took our temperatures when we walked in. (Wow! I guess they think after that they are covered.)6ft distance is not a thing as soon as you come in it’s packed. I see one security guard or possible policeman. Teenagers running around and not being told to stop. It’s so loud u can’t hear anyone speaking over the speaker.

Mi
Review №30

Awesome place to take the kids! Sid, the manager, was very helpful and professional! The go carts were so fun! There is 3 different types. The green ones are the fastest, the orange ones were the slowest for the little kids, and the blues ones there in between and were 2 seaters! The staff was very professional and kind and the establishment was very clean! We will definitely be going back!

Me
Review №31

We love coming to Urban Air with our 2 boys. With our memberships we enjoy coming very often. Sid is very friendly and always say hi. Annika also made us feel very welcome. Our oldest sons favorite is the go-carts!

Ar
Review №32

My wife and I took the family out and we had a great time. Time well spent!!! The manager Syd is a great guy. We will definitely come back when in town again.

La
Review №33

Mr. Gilbreath and Mr. Walters helped some high school seniors from our community church for prom and graduation and since I hired everyone here has been very nice. When I contacted this lawyers office I spoke with Sheree and they starting working right away. My family has been through so much and we needed a good lawyer like these lawyers . I can recommend them,

Sh
Review №34

Very fun place. The kids had a blast. The go karts were a huge hit. Sid and Annika and the whole staff were great. Very clean which was refreshing to see in these trying times.

Ha
Review №35

I arranged a birthday party for my nephew, and it was a blast. Our host was super-friendly and engaged. Thank you!

Ki
Review №36

We LOVED THERE SERVICE they were so nice and polite all the employees very very very helpful I was so surprised about their customer service. In Pearland I recommend everybody have their kids birthday there is such a blast and very entertaining and great customer service. Nasir Birthday Party.

Ch
Review №37

COVID friendly. Good sanitation and social distancing. There’s plenty for everyone to do. The manager Sid is very helpful and the employees are great too. My kids enjoyed every minute. Little one didn’t want to leave.

De
Review №38

I was there Sunday and it was awesome!!! Birthday party was on point and the staff there was taking care of all of us in every area of the place. I went last year too. They have definitely brought it up to a whole new level. Sheesh. The manager was walking around checking on people, serving food, picking up trash and more. I think his name was Syd. This man came out in the heat to give my niece a rubber bracelet because she was sad she had to go home. Keep up the great work Urban Air!!!

Ta
Review №39

Visited this location for the first time and I enjoyed it! The manager, Sid, runs this place very nicely and efficiently especially during this pandemic. We will definitely return. I highly recommend this place!

Sa
Review №40

My kids love urban air!! Very clean, family fun atmosphere! We love coming here

Ma
Review №41

Came here with my baby for her birthday. The manager, Sid was great. He came by to check on us often and his staff was helpful as well.

Sy
Review №42

I really enjoy working at ubran airI see a lot of smiling faces a lot of excitement it brightens my day even on a bad day I look forward to coming to work because as soon as I enter my bad day turns into the best day the employees are very nice & understanding & hard working my manager Mr.sid & Mr.Austin are very open minded & nice I love ubran air I’m so glad I’m apart of the team.-symeria mayes

De
Review №43

Working at UrbanAir is Fun trust me it’s worth it the staff are chill and cool ya know but the job isn’t easy you have to put in effort or it won’t work but over all it’s one of the best job experiences you could go through it’s worth it

To
Review №44

Very nice facility that has many options and spaced out for kids. The manager and staff are friendly and helpful. The membership is valuable. It wont disappoint!! F U N

Vi
Review №45

Where do I start the service here is amazing!!!!! And there host Jaylon he is outstanding. His attitude towards everything is so positive and inspiring, nothing but love

Ch
Review №46

I love this Urban Air!!! It has gotten so much better since our New General Manager Sid took over a month ago! Guests leave happy, and he is actually taking our time to help all his employees get better at what we do!!! THANK YOU SID!!! If you are reading this message, make sure you come check us out!!!

Pa
Review №47

Has a lot of things for kids big an small. The trampolines are great for all ages. Our 2 grand babys 1 & 3 had a blast. I believe my daughter paid $9 for each child.

SZ
Review №48

I was having a blast until a soda can was threw at my head and I was told to walk it off

An
Review №49

I enjoyed their Go-Carts with my best friend. Both of us had a great time at Urban Air Trampoline and Adventure Park.

da
Review №50

My kids and I had a blast. The manager Sid runs the place well and all the employees are helpful with the attractions. I recommend this place!!!

Ka
Review №51

My family and I had a great time. Although, there was a power outage the manager Sid was very helpful and considerate. We’re definitely going back soon!!!

Ma
Review №52

My children had a blast here! This place is amazing. The manager Sid made sure everything was clean and children were having fun.

Ri
Review №53

This organized place is an attraction for kids, young ones, and adults. All age people love to visit this place.

Ka
Review №54

Sid, Annika and the whole staff were great! The facility was clean, & not overcrowded during the week. Safe practices were used during these trying times.

Mo
Review №55

Fun park to enjoy with friends and family! I love to visit this place frequently for more fun!

C
Review №56

Fantastic time! Seems like they’ve gotten new management from the last time I came (earlier this year.)Recommend this place!!!

Ta
Review №57

I love their services the most. Thank you, guys, for making my visit benign and memorable.

St
Review №58

My children and I had a safe and fantastic experience at Urban Air Park. Thank you, guys, to make our visit unforgettable!

Ny
Review №59

This is horrible! This place does not require mask at all! They do not clean any of there parts and play areas! With covid-19 going on they’re kids getting in THAT BALL PIT they are not spraying it down like they are supposed to . Please do not go here if you want to stay safe! and if you do make sure you wear a mask, bring wipes, and PLENTY OF HAND SANITIZER!

Ki
Review №60

Great place for the kids, first time here and highly recommend this location!!! Annika offers great services and very sweet and nice. Sid the manager is an great guy, he made sure everything went smoothly the whole time while there.

Ni
Review №61

Extremely fun, fairly priced. Great for the hole family

Sa
Review №62

Annika was great. Love the atmosphere and my kids had a blast. Coming back every weekend

Je
Review №63

I love this place and the excellent services of the professional team. Much obliged and recommended!!

an
Review №64

The manager Sid was so professional and Alyssa was extremely nice. I would highly recommend returning to this location.

Ja
Review №65

I recommend Jaylon with the freshest waves! He is an Amazing party host, he also has an uplifting spirit

Ni
Review №66

I love urban air so much theres so much cool suff to do!

Je
Review №67

The staff was amazing especially Alana. The park was nice and clean as well. I cant wait to get back..

Ta
Review №68

Really cool place. Clean, family friendly. My kids loved it. Really like all the extra cleaning precautions taking to keep kids safe.

Sh
Review №69

Great place. the manager sid was cool, zip line was fun. i recommend it for sure

Sh
Review №70

I had a great time, staff was amazing. The managers, Sid and Austin were fantastic. Annika was very helpful.

EL
Review №71

Great place for the entire family. I just recently moved to the area, decided to take my kids here to have a little family time, they loved it. The staff members are great, and the new GM really went out of his way to help us out. We will defently be back again

Ni
Review №72

Very impressed with the customer service from the manager Sid. Annika, the party coordinator is so sweet. I’ll be having my sons birthday party here!!!

Pe
Review №73

An attractive park for people of all ages! I recommend this park for a fantastic experience!

Co
Review №74

Sid did so awesome, She was nice and patient I would recommend her to host anytime.

Kr
Review №75

Urban Air Park is one of the best adventure parks in the locality. I enjoyed it a lot here!

Ja
Review №76

My kids are in love with this park to enjoy their free time after school. Thank you, Urban Air Park!

Ja
Review №77

Sid and Megan MADE our visit worth wild .... Thanks for making sure my niece birthday was a great experience... Thanks.... ( Megan customers skills were great)

Li
Review №78

It is a safe park to take kids to enjoy different attractions and games. Much unjoyful!

Ro
Review №79

Austin. Anika and Sid are great people to serve the public with their services! Thank you, guys!

Be
Review №80

My Great Grandson Loves this place. Not a lots of People during the week nights

Je
Review №81

Came to urban air and Annika, and Sid were very nice to me and my family! Good prices and delicious pizza!!

mo
Review №82

It was very clean and employees were very nice. Annika and Sid had great customer service. I would definitely go back!!

Ro
Review №83

I enjoyed my first experience here as it was a blast. I will be back soon and mention this park!!

De
Review №84

We were really in need of some physical activity as a family. Being in the house for months and minimal sunlight or outdoors activity we just had to. They took our temps and required we wear masks while jumping. I witnessed them clean constantly and wipe down after usage of extractions. They have slots available in 90min increments to avoid overcrowding. There were 2 additional families and we had plenty of space to social distance ourselves. They did a great job sanitizing the place.

Sy
Review №85

Awesome place. Very clean. My kids loved the playground. Money well spent!!!

Ho
Review №86

Urban Air Trampoline and Adventure Park are fantastic at all. The food, staff, games are fun here.

Ro
Review №87

A great place to enjoy the different rides and games with a variety of food at an indoor café! Thank you, Urban Air Park!

Eb
Review №88

Last week my aunt had my cousin Birthday party here we had I glad time. The Manager Sid I believe if I spelled his name correctly he provided us with such great hospitality very nice and friendly...Thank you all

Ka
Review №89

Came here with my family my son really enjoyed himself. I’m glad it wasn’t to packed when we arrived which gave him more freedom to run around. The only issue was when it started to get crowded for parties not everyone was wearing their mask. So we left but overall we enjoyed ourselves.

Ar
Review №90

Urban Air Park is such a calm and hygiene place for adults and kids. Highly recommended!!

Ch
Review №91

I had a fantastic afternoon at this park with my school friends at Urban Air Park. We will be back soon!!

Ca
Review №92

Glad we came, we had a great time. Great service. Thank you Sid and Annika!

Mo
Review №93

A lovely place to have fun with friends on different occasions and holidays! Must oblige, Urban Air Park!

Ed
Review №94

We had a great experience to enjoy the various attractions and fun activities at this park!

Jo
Review №95

We went to Urban Air Park to enjoy vacation time with a friends group and had great fun.

Au
Review №96

My experience at urban pearland was horrific and i dont wish my experience on anyonefirst off when i got there they didn’t check my temperature, and two employees didn’t have on mask (on top of that social distancing wasn’t being practiced AT ALL). i ordered a 6 piece wing with waffle fries and only got 4 out of the 6 i ordered, on top of that the wings were raw and my fries were cold. another thing that really ticked me off was the manager Sid. he was very rudenand wasn’t costumer friendly.never the less you would think the environment is safe for children WRONG! it is a very unsafe environment . The employees were not paying attention to the way they hooked my child on the zip line , i was TERRIFIED for my child’s life . The employee Jonathan was in the zip line area and once I told him he didn’t put my child in correctly , the young man gave me an attitude and Walked away as I was speaking .

Jo
Review №97

Austin, Annika ,& Syd are doing a a great job! I love coming here , and have been for a long time . Customer service is excellent at this location !

Q
Review №98

I like how they are sanitizing the equipment and mostly all the employees were very friendly and helpful. Keep up the great work’m! Anika made sure we were very comfortable and enjoying ourselves!

Rh
Review №99

The staff is super friendly and accommodating to meet the needs of clients. I frequently visit this park within a month.

Sh
Review №100

My grandkids and I had a blast. Sid and Alyssa were amazing

Information
100 Photos
100 Comments
3.8 Rating
  • Address:3207 S Sam Houston Pkwy E #200, Houston, TX 77047, United States
  • Site:https://www.urbanairtrampolinepark.com/locations/texas/pearland
  • Phone:+1 281-206-4681
Categories
  • Children's amusement center
  • Adventure sports center
  • Amusement center
  • Amusement park
  • Children's party service
  • Go-kart track
  • Indoor playground
  • Recreation center
Working hours
  • Monday:4–8pm
  • Tuesday:4–8pm
  • Wednesday:4–8pm
  • Thursday:4–8pm
  • Friday:4–10pm
  • Saturday:10am–11pm
  • Sunday:12–8pm
Highlights
  • Active military discounts:Yes
  • Play area:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Good for kids:Yes
  • Restaurant:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Crowd
  • Family friendly:Yes
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