This resort was okay. If it wasnt for the view it would not be worth staying here. The view was everything. The tile and grout was filthy. I even found a fork on top of my entertainment center, With a few crumbs of food. the Jacuzzi bathtub has scratches all over it. Its a shame because the bathtub could look brand new for $100, just re glaze it, there are plenty of holes in the walls that need to be patched and painted (45 min repair) it is my opinion this room should be the cleanest of all times do to the pandemic. I dont even think a vacuum has ran through when we walked in. My fiance and I paid almost $700 for two nights. You complained about it but we never heard back. Pay the extra $80 a night and stay at Sugar Beach.

I stayed for my honeymoon and we got the deluxe king room with the whirlpool tub. We were on the lake and had a patio & fireplace as well. Service at the desk was good and the martini special on Sunday was great. We had an issue with our tub and they were quick to find a resolution for us without delay

Staff is always friendly...food Ive had from lounge has always been good as well...couple minor minor issues..no microwave in room...real soft pillows..could use few more pillows on beds..good location...beach front..just outside of downtown..can use side roads to get to other side of town.. avoiding downtown traffic..all in all a good place to stay..

If you are worried about covid dont go here barstools clearly marked for spacing but totally ignored! Same with tables service was great though even though no spacing enforcement.

I enjoyed my stay here in June 2020. I was a little disappointed that there was no breakfast, but it was during COVID so I understand.

Kinda bummed, small bar only open til 11. Nothing to do close by gotta drive to do anything I do love my room beach front is a plus, cost me 48.00 more When I was already quoted a price for beach front. Kids in pool I think 7 oclock is good for kids so adults have time to enjoy

Wait staff was stood. For being totally packed. Prime rib king size was all fat sent back they sent me a cold one with all fat on it. Drinks were good.

This is our second visit to the Parkshore. I just love this place! The place is clean. The staff is friendly. The rooms are very comfortable. The restaurant is great! My only complaint is that the beach is maybe a quarter of the beach it was two years ago, thanks to Mother Nature. However, the beach is awesome, especially for little ones. It’s shallow and clean. We just loved both of our visits

Comfortable and clean. Very nice staff. Very quiet, not paper thin walls. Parking5can be a problem with the restaurant downstairs.

Love the place. Restaurant very good and lively. We go at least once a year, will be back next year.

Beautiful establishment. Great staff. Wonderful amenities.

Love this place. Very pretty. Nice rooms. We got married there...

One of our favorite places to go for drinks,happy hour family amoshere,great service excellent martinis and great music on DJ nights. We both went there today and Dam our waitress was wonderful! Thank u for a great experience every time we come

Beautiful views and extremely acomidating staff. Best happy hour in town. Hot tub rooms are definatly worth the little extra.

My husband, son and myself stayed 6/5-6/8/2020 in room 407. The hotel staff was very friendly and welcoming. The room was clean with the exception of so many bugs on the balcony, which I know is not their fault. The carpet leading to the bathroom had staples sticking out and is the reason I gave 4 stars.We ate at the lounge, one of the nights we stayed, and the food and drinks were very good. It was reasonably priced as well.If we go back to Traverse city we will definitely stay there again.

My wife and I couldn’t sleep from the smelly room. I had to use air freshener for 4 days, because I didn’t feel like arguing over refund. The curtain had cigarette holes on it. The pillow was dirty. I can go on and on. For 260$ a night you at least expect a clean room. The motel down the street was probably cleaner. So disappointed.

Loved it! Husband and I were here during the Christmas holidays and we got the Romantic Package which included a beachfront room (with a very nice view!) with whirlpool hot tub, credits for their lounge restaurant, nice champagne, 2 customized glasses and gourmet chocolates. It was very worth it. While it was in Traverse City, it was about 5-10 minute drive to downtown. We tried walking from there back to the hotel but it started to rain so we grabbed a cab. Place was clean and they have the basic toiletries so it was fine. They also have friendly staff. Room comes with breakfast but we decided to just eat outside. Overall it was a pleasant experience.

Hotel is in poor condition & is in need of major updating. The employees are nice but I would never stay here again. Attracts a big party crowd & we were woken up multiple times by yelling and screaming. Also, the place had a strong weed smell throughout the hallways. It’s like the Put In Bay hotel of traverse city.

The condition of this resort is awful. It is a shame because I am sure it was wonderful at one time. It is dirty and run down the wall paper in Our room was ready to peel off and the couch was filthy . I would not walk barefoot on the rug. Spider webs were in the corners . We had a storm last night and there were many buckets in the lobby collecting water dripping through the ceiling .The restaurant was excellent and the service in the dining and bar was wonderful. A great place to eat while staying somewhere else. The view is beautiful but for the expensive price you would expect much more

Bed was comfortable!Room had an odor. Several cigarette butts outside on patio area. Lawn chair broke.. Hole in the screen door so we couldnt have it open to hear the water, because May flies were terrible. We were charged $135.00 for 1 night stay. Later saw it on Booking.com for $80.00. Would not price match the next morning on questioning them at check out.. So, be sure to check other sites before just checking in with the hotel itself. We will definately check out someplace different next time!

No microwave, the furniture looks like it was dragged here from three counties over. The breakfast is a water bottle, granola bar and yogurt. The room isnt nice everything is small the porch is tiny. All this for $270! We will never be back.

Excellent hotel with a beautiful beach in the back. Enjoyed our stay there

Loved the place great views of bay... Only couple things keeping it from getting 5 stars..One being that pool doesnt open till 8 am most pools Open at 6 and then theres breakfast that not served till 8 am and then going to cost you 8 dollars but it was alittle better then the free breakfasts you get at other hotels. The dinners they serve here are top notch . I had the lobster and steak combo and it was very good and the escargot was a great bonus to the meal. All in all great place will stop here again....

Overall a pretty comfy place with very friendly service. There were some issues with room service not being cleared out. It wasnt even ours but there were trays of dirty dishes that would sit on the bench next to the elevator for 12+ hours.

The room was disgusting. Upon our arrival, there was a dead bug on our bed. There were bugs flying throughout the room, on the walls and on the sliding glass door. When we got into bed, there were two more living bugs in our bed.The staff offered to move us to a different room. Other than that, they did not offer any other options. They were not apologetic and made little effort to help. I was told to call hotels.com (where we booked the room). Hotels.com responded immediately, we were granted a refund through their website and were able to leave.The place was a dump and the customer service was terrible.

The hotel is conveniently located just off the beach, but is difficult to grab a spot thats close to the hotel. Theres only a single elevator for the four floor building and its exceptionally slow. The hotel room mattress was overly stiff and gave me a tight back during my stay. The wireless internet disconnects every other minute making it annoying to watch/stream or do any work. The hotel floor smelled like marijuana and all management did was slide a piece of paper with a warning of a cleaning fee under all the doors. Overall, its not worth the cost to stay at this hotel. I recommend anyone thats considering Traverse City for a vacation destination to choose a different hotel there less expensive. The city of Traverse City and area around it has an exceptional amount of activities that you can enjoy without the price tag of an expensive hotel stay.

Beautiful hotel, wish we wouldve had more time to explore. As we were only there for one night... staff was very friendly

Bar and Lounge area was great! Room was average at best. Could not even sit outside and enjoy the view due to the bugs. At this point, I will never stay there again. Ill have dinner at the Lounge though.

Me and my husband stayed here for our 11th anniversary,very relaxing room,friendly staff

Room and views were beautiful, food in the lounge downstairs was delicious, and the staff were very friendly and kind. My husband and I totally enjoyed our time here. Could maybe use a modern makeover but I will definitely be coming back!

Better than expected. Great sunrise AND sunset views! Hotel was a bit dated, but we didnt mind.

We stayed with my 2 teenage boys and our baby. We got a suite which had the jacuzzi, which was nice and big, couch, 2 TVs, fridge, microwave and extra sink..and they brought us beds for the boys. It was nice having room service, being we had a baby it was nice to order room service ALCOHOL!! We could enjoy a couple drinks in the privacy of our room. We did not expect this as an option and loved it. Very nice view from the balcony. Very nice pool and hot tub

The hotel smelled like weed in the hallways but our room was ok. We went to the lounge restaurant for and it was NOT ok. Our waiter did a good job keeping our iced teas full but that was it. They forgot our appetizer completely and my husband took one bite of his perch and couldn’t eat anymore. I watched two servers stand outside and smoke then come RIGHT back inside to help guests. No hand washing or anything. My Cesar salad tasted like Kraft dressing and our fries and soup seemed like they were just reheated from Gordon’s food service.We were SO disappointed. We will never ever return.

Thank you Parkshore resort for making our vacation a rememberable one as always! The front desk staff were great super helpful. The hotel did a great job keeping everything sanitized. Btw dee the manager, you’re amazing!!! The front desk staff were extremely friendly and kind. Again great hotel! Great staff! See you guys next summer.

Do not go here. First, we were given the wrong beer but more importantly, they were not following any restrictions, very crowded. Wait staff wearing mask over their mouth but not nose, but really this is an indoor bar and they are PACKING the bar. Tables 1 ft apart not 6ft indoors. Just want people to know what to expect if you choose to go here.

The place was nice, a little outdated. But all round nice resort. Easy access to the water. Plenty of things to do with in a reasonable drive.

Small but beautiful beach in a great part of town. Good service and clean rooms.

Clean rooms, good service, amazing view

Great staff and clean rooms. The bar/restaurant has great food and drinks!

Amazing place to stay! Very friendly staff and amazing beach views!

Really nice reception. Very positive young lady. Room was clean, quiet, and comfortable. Bed was quite comfortable. Very nice place. Will stay there again--for sure!

Have a good time at this place very clean friendly staff and very clean place.

Staff was very friendly and helpful. Room service was fast and really good.

Enjoyed our stay here. The room was overpriced at 311/night. Majority of the hotels on the beachfront are a little outdated so I knew what to expect. The hospitality, view and experience makes up for everything the rooms might lack. We try a different hotel each time we visit. They are all pretty much the same.

Hotel is old needs an update water front nice but with the high water levels almost no beach

This place is aweful not worth 50 a night the staff is rude the place is filthy. Rooms are disgusting never again everything is out dated the place is disgusting

It was kind of dirty.. I seen a sign on the board that said they were looking for a housekeeper so maybe theyre just having issues in that department right now... definitely need to do some renovations.

My husband and I had an Amazing time the view from our bedroom was absolutely breathtaking, the room was clean and the size was decent, we recommend this hotel enjoy!!

This hotel needs major upgrades. I stayed in a king deluxe room and it was anything but! The elevator was directly in front of our door and it is beyond loud at night. The walls are paper thin and we heard the people next door playing their music as well as their conversations. The patio that we upgraded to seriously needed to be hosed off because there were flies everywhere, we ended up barely using it due to that and the outdoor furniture being tore up with a ton of holes and sagging chairs. It smells like cigarette smoke and we went out of our way to go and buy Lysol to spray everything.

Homey, comfortable hotel. Staff is very friendly and helpful. The weekend breakfast buffet for $5.95 is really good! Met so many new, fun peeps in their Lounge. Convenient location on the waterfront. Definitely will be back!

My husband and I booked a romantic package and got the room with the whirlpool tub. This was after Christmas and before New Year so it was snowing but the whole ambiance made it really nice. Our room was right on the shore so we had a good view of the beach and we could go to the parking via sliding window doors. Fragrant soaps and shampoo. Breakfast though was not much to look forward to but its ok. Room also came with good sparkling wine and dark chocolate trufles. I liked it but my husband didnt like it.

Very friendly staff. The room was decent. Best park was the Boat, and jetski rentals right next to the hotel.

Room and food was nice how ever we went to pick up our take out order one of the patrons in the lounge was very drunk and was very rude to my wife which I did not appreciate. I think they should escort people out the door if they get too drunk and belligerent. Not very well experience. Will not be back to this particular Hotel. Everything was great right up until that moment.

Great location right next to the lake. There is also a place to rent kayaks, boats and do parasailing very nearby. The place is a little bit older than some of the other hotels in the area. We were told that we would be able to get an early check in at 3, but when we arrived, they said that wasnt possible. So we ended up waiting about an hour. Other than that, everything was good.

Absolutely the best staff around and great food! And treated like a rockstar! Delainey and megan rock!

Positive: Pool was excellent. Hotel lounge very convenient and food was awesome! Location worked out great for us and everything was clean. Negative: Rooms could use a little updating and room air conditioner rattled loudly but did not affect our experience. We had a great time. Will be back again.

Nice room w/ a beautiful view of the bay.Lounge in hotel has good food and great happy hour specials. Pool and hottub were great.. hotel was clean.. very nice stay!

Very nice rooms. loved the garden tub, the attached Bar and Restaurant and the beach was great.

Very nice room. Great view of the bay. Ten second walk out to a sandy beach perfect for a swim.

The hotel itself was decent. The room was adequate. The pool is small. No free breakfast, only a breakfast buffet for $5.95 for adults. No food poisoning, so that was a plus.The best part of the hotel is obviously the beach. There is also a small area with two bonfire pits off to the side.

Older building but right on the water with a small beach and beach chairs. An okay place to stay for one night to be close to Traverse area. Room was clean.

It was a decent place to stay.

So far so good!

Staff was super nice and the view is amazing!!

Great views, excellent staff, amazing lounge with great food and atmosphere! Will definitely be back.

Food was good.... Service, not so much

Very nice view to the lake, the room was clean, the only thing is the furniture they old.

They had us at Hello. The customer service, the atmosphere, the balcony view, the room, and THE BURGER was one the best.

Gorgeous view. Id love to come back in the summer. Rooms were clean, balcony was spacious. The restaurant and bar was awesome. We chose this bar two nights in a row. Well be back for sure.

Nice place bar inside hotel

Its nice, just outdated.

Nice staff, clean rooms, bar/restaurant on site, beach access, good prices

We had a very nice stay. The prime rib was delicious. The staff are very kind and very helpful.

Property is pretty outdated. Walls are super thin. Staff were kind and helpful.

Friendly and knowledgable staff. Clean rooms. Internet is awful.

Awesome place, quiet but the lounge is jumping

Friendly, cozy, cheaper but worth much more

It was great the rooms were clean the pool wasnt bad

My buddy said he seen the waitress double charging her guests then pocketing the money. Make sure you check your receipts!

The view was great. Excellent location Very reasonable price for this area

Nice..clean..amazing views of east bay

This hotel is in a great location. Right on the bay rooms were clean very decent size.

Great food and service will be back

Thought they offered a hot breakfast. Pool area could have been cleaner, water was murky and jets on hot tub not very strong.

The staff are always nice and the room is clean and lovely. I sleep like a log cant get up in the morning the beds are wonderful!!Thanks

We enjoyed our stay at Park Shore resort. We checked in late as we traveled across Lake Michigan and when we arrived we were greeted with great hospitality by Jessica. The view was beautiful and all staff was friendly and helpful. We will stay here again

Front desk person was very rude upon checkin. The place feels dated and gross.

My wife and I stayed a couple years ago for our anniversary and the staff is wonderful. The beach front is very nice also. The food especially the open face prime rib sandwich was to die for. I will stay again and stop again for color tour.

The Staff was nice. I do feel like they should have gave me warning that their hot tub did not work, because we were looking forward to chill that night. The cleanliness of the bottom of the bathtub was disappointing.We were on the 3rd floor and could hear loud music most of the night.

I loved it!!!! Hotel & room were clean & well maintained.Staff was nice & helpful.Restaurant was nice & prices were good.Had a beach front balcony room & the view was amazing.Only downfall was there was no microwave in the room

Stayed here with friends on a wine tour. Our room had a nice view and everything was well-appointed. The staff did a great job taking care of us despite a crowd of rowdy seniors that seemed to require a lot of attention!

First the pros: friendly staff, clean room, comfortable bed.Cons: this NOT a resort. It is a hotel with beach access. Thats all the resort you will get.The a/c unit in our room did not work. The entire unit had to be removed and replaced.This is an older hotel that needs a pretty extensive remodel.We will not return to this property.

Staff were friendly, and the lounge / food service was excellent! The hallway carpets could use a cleaning, but overall, we were happy with our accommodations.

Clean rooms. Food is okay.

Nice rooms. Food and service in the restaurant was great.

Always stay here on our annual ladies wine trip. Nice and clean. But bar / lounge is very small. Which is where they serve dinner & breakfast. Which is hard to find a seat since there are not many. But they do there best.

Visited here mid October. Rate was too high considering the late season. Pool hot tub not working. Place needs an overhaul. Staff was courteous and helpful.

I always visit when I am in TC. Love Meghan and Keegan. Sorry if I spelled your names wrong.

This is a hotels / bar they had you some food. It took a while to get the food, I ordered a turkey melt that came with chips and it took about 45 minutes for my food to come out. People in my party ordered the nachos and they appear to be microwaved with very little meat on them. When it came time for the bill the waiter had the entire process mixed up. Everyone in my party had items on their ticket that were not theirs and one person who had requested their ticket got no ticket at all. they do have great views on their Beach of the bay

It was very nice and the staff was excellent. The breakfast was ok