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Club Wyndham Riverside Suites
218 College St, San Antonio, TX 78205, United States
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wi
Review №1

Good people and helpful even in these rough covid times..

Ka
Review №2

The place was very centric. Close to Riverfront and walking distance to almost everything. Good restaurants and atmosphere all around. Staff was friendly and helpful. We are a family of 5 and this space worked perfect for us! We would stay here again if when we return to San Antonio.

H.
Review №3

The whole church is a screen with breathtaking graphics and a fantastic audio/ music. About 45 minutes of grandeur. No charges.

Ro
Review №4

Love it, quaint hotel. Modern meets history. Views are stunning.

Ch
Review №5

We were in a 7th floor 2 bedroom, 2 story suite overlooking the river walk, just a short walk from everything we wanted to see.

Sa
Review №6

Love the room and especially love how its so close to everything there is to do in downtown San Antonio. Landrys seafood is right downstairs and its so good!

xp
Review №7

Nice historical place over 100 years old right off the river walk.

Ro
Review №8

Very good location, but very loud, if your room has the River view. We thought that is a joke, when we found ear plugs in each room, but when you open the balcony door, you are in the middle of all the noise of a revolution . With closed doors and windows is not that bad. The music and bars across the river are to their pick until 12 -1 am.All the bedrooms on the river walk side, have no windows. We had an 2 bedroom/ 2bath apartment, laid out as a train. Just the living/ kitchen are had widows and view. (Probably, to be fair that everyone on that premium side gets a view. ) Ask for River view! I dont want to imagine what disappointed you can be with the other side view. It looks ghetto. The location is worth just on the River walk. Otherwise, you will be disappointed for the price. The hotel entrance, is a joke. At first, we thought that mistakenly the GPS got us to a delivery back door or something , as is not on the River walk. They excused it by saying that is an historical building and cant modify it, but come on...dress the walls in gold, or hang a chandelier , have a door men with white gloves, or something! Show me that you value my business! We arrived late at night, nobody in front of the door, no parking, homeless people on the street...we had to struggle with all our luggage, double parking in the middle of the street to unload...almost ready to give up. Very poor management! Im not working in the industry, but I know a thing or two as a business woman: if you want to prosper- show your client that you appreciate his/her business! Otherwise, 1st time will be the only time when you get his/her business. I wont go back there, just for this reason.Besides the atmosphere in the hotel, everything else is convenient. The hotel is situated right in the best part of the River walk. (In my opinion, Windham thinks that they give you enough through strategic location , so they keep everything else to minimal experience. )We had to call maintenance guy, after 2 cold nights with the heater broke. They had to order the part, so we enjoyed the proper temperature in the rooms just for 1or 2 nights out of 7. Dont be afraid to ask for what you are paying for, or expect!Otherwise, enjoyed San Antonio to the maximum! Oh, dont buy the bus pass.it is another joke! The stops are in the middle of nowhere or there is just theoretically something to see, just because it is in the city history at one point. Im sorry but in LA, California we call that neighborhood, not attractions! (See the pictures! ) Besides Alamo, which is probably 4min. walk from the hotel, nothing should be on the bus stop. And other cultural point that we enjoyed was the market, but you dont have to spend all that money to get there by the bus/boat deal. Do your research before buying ! I wish I knew that !

Be
Review №9

Great location and an amazing suite right by the water. However when we got back we had some issues with them double billing my stay and they not very helpful on reversing the charges.

jo
Review №10

Awesome historical place..over 100 years old. my onlything I would change is the entrance door is right next to the garbage compactor so walking in and out of that place could be wretched at time!

Kr
Review №11

Did not like the bed to hard and to small.Outside shared deck area closed to early.Outside entry way on college street latterly smelled bad every day.Only one elevator for everyone.Only one roll of toilet paper supplied to room for the week if you want more you have to request it.

Al
Review №12

Not as large as La Casada but in ease of access to all places of interest.

Je
Review №13

Clean efficient friendly staff.nice restaurant next door. Block from Riverwalk

Pu
Review №14

Friendly ,clean ,and great view of the river walk .

Ma
Review №15

Tho it is a resort, its basically an updated old apartment building. Could be better for the amount they charge.

Ex
Review №16

It was in the middle of all the action. Great spot! We were there for five days we let the housekeeping in one of the days and all she did was empty the garbage cans none of the towels were taken off the floor the floor was not clean and did not replace roll of toilet paper.

Ch
Review №17

Stayed here for a Bach Party for my best friend. We used her points to stay in a suite. The staff is a bit pushy to guests to buy shares. I am not a fan of that. We did get free entry to some local pubs and bars, so that was nice. The room was a little smelly, but comfortable. The biggest downside to this specific resort, would be the alleyway and entrance. It is trashy and addicts hang out in front of the hotel. The homeless individuals did not bother me, but the ones you can tell are addicts, did.

Gr
Review №18

My one bedroom was very small, kitchen counter and dinette table was very small we couldnt hardly fit anything. We went with another couple, we got there on Sunday Jan 20 and check out on Wednesday Jan 23. The hallway in the third floor was so narrow only luggage and one person. Then they wanted us to attend a seminar, for me this is a major turn off. Im enclosing pics to see approx size. Now the pros: The view was excellent, right down smack in lively riverwalk. Lots of places to eat. Hope you enjoy this review.

Pe
Review №19

Very nice on the inside but the outside is sort of weird

Jo
Review №20

Staff is very nice. However they are pushy in trying to get you attend time sharing seminar. One very nice staff member told me I would be helping him if I would attend; Im not there to help them in fact theyre there to help me. Rooms are very clean and a bit rustic. They do need to upgrade to double pane windows to muffle outside noise.

Sa
Review №21

Greeted by effecient and friendly staff. We were early so they offered to hold our luggage while we explored the area. Great location very convenient to the River Walk. Cute suite (rm 402 faces front streetside of building): living/dining/kitchen room plus a bedroom and fully appointed bathroom. Compact suite but the layout is efficient so there is lots of space. Well-stocked kitchen in our room. The 3rd floor outdoor patio overlooks River Walk and Hard Rock Cafe. On check-in we were directed to the concierge for coupons to local attractions where were offered freebies if we would tour a new resort that had just opened nearby and listen to a new concept in timesharing called vacation living. We had some free time so we accepted the tour.

He
Review №22

Good location, right at the River Walk, everyone from-checking in, concierge, and all the way to checking out- were super nice, and quick to help anyway they could. Would definitely stay there again.

ka
Review №23

Great customer service and location.

Pe
Review №24

A wonderful location to be on the River Walk. You couldnt ask for better views.

Ho
Review №25

The place was nothing like the picture it was not what I paid for

Ex
Review №26

The location of our room was perfect. The bed was the most comfortable one weve slept in on a trip.

La
Review №27

Very friendly staff. Great place to stay on the River Walk. Balcony overlooks the River. It is right above Landrys and there is some noises from the crowds but it is a fantastic place. Parking is a problem but it is less than a block away from entrance.

Jo
Review №28

Poor customer service with changing a reservation. I attempted to drop the last day of my stay. My credit card was charged for the entire stay upfront, but with the reassurance that a refund of the last day would be coming. As the week progressed, I was told 3 different things from 3 different employees. Ultimately Andrew said that Wyndyn would NOT provide me a refund for leaving the one day early, no matter how early I attempted to inform them of the change in the reservation.

Ex
Review №29

The hotel was nicely furnished and clean. The staff was friendly and helpful. We would definitely stay here again.

Ti
Review №30

The front office staff is AMAZING

To
Review №31

Employees at the check in desk were awesome.

Vi
Review №32

Love this place! David the concierge is the Best! Very friendly and makes sure you feel welcomed.

Bi
Review №33

Wyndham timeshare.....excellent spot right on the riverfront . Older place built in 1920 but very nicely updated and friendly staff.

An
Review №34

Great location. Steps from the heart of the Riverwalk. Rooms were redone within the last couple of years and are in really good shape (even though the building and common areas show their age). If I have one complaint it would be about the size of the suites and the very limited common area. The unit we were in seventh floor) was suitable for 3 people but would be really tight with any more then that.

Ma
Review №35

Its right on the river walk, very contemporary

Jo
Review №36

Great location but only thing missing is a riverwalk entry. We have to walk out the front and around the corner. Which is not a big deal for us.

Ex
Review №37

Great location! Friendly and helpful staff! The hotel did not immediately have our reservation, but took care of it for us and got us our room. Be aware...the staff has to pitch a sales requirement that requires over a 2 hour commitment and they bait you with coupons and deals and the shuttle service. Decline and take the VIVA bus wherever you need to go! Overall the hotel was a great place to stay and I would return!

Ga
Review №38

Really nice place and is close proximity to everything. You dont need a car. Awesome and friendly staff.

Va
Review №39

Location is awesome - right in the midst of downtown area. The unit itself had some issues; no hot water in kitchen (got to somewhat warm after about five minutes of running), leak under kitchen cabinet that required mopping up the kitchen floor, a/c was frigid in bedroom and hot in living area, and no extra linens in unit upon arrival. However, the staff was great about responding to issues and offering assistance.

Sa
Review №40

No restaurant, small rooms, awkward layout of lobby and rooms. Some of the staff were really nice.

Ca
Review №41

It was one of the smallest hotel rooms weve been to. Stair case was a bit scary. But it did the job.

Gi
Review №42

So disappointed!! The hotel entrance is literally in the alley. The room was descent with comfortable bed but the bathtub was a nightmare!! In order to get into the shower you need to jump over about 1 ft lip. I had to sit and swing my legs over in order not to fall. We had a do not disturb sign and maintenance came and banged on the door. When I opened he said he was there to repair the ceiling fan in the bedroom. Well hell!! There is no ceiling fan in the bedroom. Our room faced College St. (Alley) and the noise level was bad. I guess enough that complimentary ear plugs are on the nightstands. We wont be back. Btw..the front reception guy was so incredibly rude. No thanks Wyndham....I give me money to anyother chain.

Ki
Review №43

Great location. Right on the river walk and easy stroll to the Alamo or to the Majestic theatre. The service was amazing. Chrissy at the front desk was gracious and helpful and super pleasant. We have been Wyndham owners for decades and she was probably the best front desk staff I have ever had the pleasure of dealing with.

Ho
Review №44

Centrally located within steps to riverwalk in San Antonio. Has common area patio overlooking riverwalk to sit & sip wine in the evening. Rooms were extremely cramped, a stretch even for downtown hotels. In fact, this is not even a hotel, it is a timeshare property. However when we booked, we were not told that it was a timeshare property. In fact, even though this says it is the Wyndham property, it is actually owned and operated by somebody local with license from Wyndham to use their name. Which sucks because these local operators don’t maintain standards. They have some weird rules: no housekeeping service is one of the annoying rules, especially if you’re booked us a hotel guest and not as a timeshare guest. Hotel is very pricey because of the location, but there numerous numerous other options nearby which are far better options.

Ho
Review №45

When I arrived and got to my room, I went to use the restroom and the toilet handle would not budge. I called downstairs and reported it and a maintenance official came by quickly and ended up swapping out my entire commode. It was awkward to have a toilet I had just used needing fixing and I was confused at how housekeeping had not discovered that upon cleaning before my stay.The following morning, I reported something I had noticed the night before while in the restroom. The ceiling had a leak right over the sink. I told a man at the front desk who assured me it would be resolved. He also said it was probably from a cooling system, which is not any consolation. When I returned to the hotel that night, I found the ceiling was still leaking through the vent. I did not see a note in the room or text or email from the hotel explaining if they were going to fix it. I was upset this morning while getting ready over the sink for 45 minutes and I keep having a drip from the ceiling hit me. I cringe to think what if it was toilet or shower water. The drip drops every 25-40 seconds. I did time it. I am disappointed to have a toilet that didn’t flush and then have a dripping bathroom ceiling that went unfixed. I am reaching out to you because my concern was not addressed when I shared it Wednesday morning. I checked out wishing I had stayed elsewhere.

Ga
Review №46

Service was outstanding!

Lo
Review №47

Paint peeling on the walls, stained bathrooms and rude staff. Just book with La Quinta, save yourself the money and the hassle.

Ho
Review №48

Great location but they try and sell you Wyndham property vacations. I hated this because they don’tTake NO for an answer. Other than that we enjoyed the location and room.

Tr
Review №49

The property was exactly how it was shown in the pictures. The unit was clean and freshly painted and the staff was extremely friendly and helpful. The location was awesome. The balcony view of the Riverwalk was awesome. I would definitely stay here again.

愛p
Review №50

Just so comfortable, lots of character in the rooms. Right on the river, so you have access to many shops. Staff are attentive and always ready to help.

Ri
Review №51

Great place for couples. Doesnt have a swimming pool.

Le
Review №52

Perfect location on the Riverwalk. Great location, if you dont need the amenities of the restaurant, Gym, Pool or Game Room. None of these are available on site but they are close by. The 2 story penthouse suite was nice.

Gr
Review №53

Its part of the Wyndham Vacation resorts. The rooms are pretty nice, the mattress was comfortable, the 3rd floor balcony has a great view, and the location is super convenient. Its an older property, so the owners lounge is a tiny room, the halls are narrow, and the rooms arent as large as many of the other properties.

Ro
Review №54

Its a very nice place to stay. The rooms are spacious and clean. Our room had an awesome large walk in shower. The staff was courteous and friendly. The only drawback is the parking garage is about a block away and you had better have a small car. My full size truck would not have fit, but luckily I brought my compact csr this trip so it was no problem. The rooms are no smoking, they do offer a 3rd. Level outdoor area thats really nice. But they close it at 10, so if you smoke or vape and its past 10, you are on the street in a dark alley. The main enterance is on a little dark side street a little hard to find, but thats just nature of being in the river walk. Pack your food and drinks before you get here. Its hard to navigate the streets and plan on parking and just walking everywhere. I really can not wait to return. But be prepared to get hit up to join club Wyndham. They really go a little extreme try to tell you all the reasons you should. But overall, this would always be my first choice.

Ex
Review №55

Even though the units were older, the suites were newly updated/painted and clean. The space and kitchenette was sizable enough for my family of four. The suites were so convenient to the Riverwalk. We would definitely stay here again!

ni
Review №56

Amazing resort. I went for a weekend getaway and they took great care of me. I sent my cousin down on a vacation this past week and they treated him like a king. Go visit them!

Di
Review №57

Excellent location for Riverwalk and tourism and restaurants. Never took the car out.

Ex
Review №58

We loved the location of the property We didn’t like that the water was turned off for more than a half of a day.

Ce
Review №59

View from the room is not always the best, should ask. Very nice units.

Jo
Review №60

Renovated historic hotel on the San Antonio river walk. Rooms are very nice, excellent access to the river walk. There are many great restaurants and shops within a short walking distance from the hotel. Parking garage, free breakfast, free cocktails in the evening. Staff is friendly and helpful. My only complaint is the lack of any premium TV channels. Near impossible to find anything worth watching. Overall experience was positive though.

Th
Review №61

Management has much to be desired and staff selling timeshares need to be watched carefully...make sure you have a lawyer examine any contract they try to get you to sign.

Sh
Review №62

Very nice stay. Relaxing and enjoying.

Ma
Review №63

This Wyndham is very different from most and definitely encompasses the old town feeling. However, there is no place to park to unload except in the road. The parking is a small hike away in a garage that is $20 a day unlimited per day or $10 per entry/exit to the garage. The noise level is immense every morning at 5 to 6 am due to deliveries and trash service to the adjacent hospital, they do provide ear plugs for guests which helped a little. The rooms are not quite as nice as other Wyndham properties and was very hard to control the climate. I think I would choose a different location next time I visit San Antonio, but as a plus it is in the middle of the riverwalk and nightlife.

Ni
Review №64

Love it. The room overlooking the river is awesome

Me
Review №65

Clean room nice staff

Gr
Review №66

Right in the middle of all the River Walk action. Great location.Resort rooms are smaller, a boutique hotel feel.

em
Review №67

Excellent location. The back of suites overlook Riverwalk. Great employee s that r very kind and helpful.

Ri
Review №68

Great customer service and excellent accomadations

El
Review №69

The suite is very nice, but it is very noisy and hard to sleep. There is both internal machinery noise, and external noise from the river walk. On the weekends, there was party noise, music, etc. till the wee hours. Weeknights not so bad, but the city seems to power wash the streets, and pick up garbage in the middle of the night. I guess this is the price you pay for being right on the river walk, but I would prefer to get some sleep.

pa
Review №70

Old building, lots of charm and a fantastic location

Am
Review №71

Nice room & friendly staff. Good location for our needs. Parking garage close and had no issue with loading or unloading at any time. Was good to have guaranteed parking space during this peak time for Riverwalk visitors! Hotel did not have pool and other amenities, but I knew this prior to visit due to reviewing the website. Do not confuse with Wyndham Riverwalk hotel! Had no trouble with street noise. Stayed Street side on 6th floor. However, we had to get up between 5&6 am anyway!

Ja
Review №72

This Riverwalk Hotel is a joke, its in a bad part of the river, scary! We were actually told by the lady at the little desk never to go out there door that goes right to the river, to walk 3 blocks and go down on the river, WOW.

Na
Review №73

Rooms are mini apartments, always clean, staff very helpful, has everything need

Ma
Review №74

Friendly staff and great accommodations! As soon as I got there my bags were taken out and I was immediately checked into my room. Great view from the Riverwalk balcony.

Ro
Review №75

Dont let the out side foul you. Very very nice on the I side. Also the staff there is great...

Gr
Review №76

By hard the worse hotel I have ever stayed at. While the staff was nice, I could not sleep at night due to the noise. Not only could every noise outside be heard but inside. Their answer? They provide ear plugs... neither myself or my girlfriend can sleep with those due to medical reasons. This is a recently remodeled resort and I highly recommend looking else where. This experience has turned me off from the Wyndham brand for life.

Ra
Review №77

Right next to river .. Great views ... Nice staff

Jo
Review №78

Great location! Great views of riverwalk!

Ka
Review №79

Great

Ma
Review №80

They were under construction so the rooms were limited and it was crowded and busy. Our actual room was fine though. It was clean, small, but what I would expect for a 1 bedroom suite. Location was good.

Di
Review №81

My husband and I stayed here for our 40th wedding anniversary and we loved it! At first, the rooms seemed small as we stayed in a 1 bdrm, but for a remodeled historic property located for easy access to everything, it was emasculate and wonderful. The staff was amazingly friendly and helpful. The concierge, Tay, was amazing. Cant wait to plan another trip there!

Gi
Review №82

Small rooms. Thin walls. You can see light all the way around the doors. When the neighbors came in next door at midnight, we could hear everything. Lots of street noise even though we were on the 4th floor (music, sirens, car horns). Made for a horrible nights sleep. Also, there was a dirty cleaning rag on the bathroom counter when we entered room. No restaurant. No pool. No hot tub. But...it is on the Riverwalk.

Ba
Review №83

Close to the river walk.

B
Review №84

Was very dated and unclean. Wont be returning. Cost is not every thing.

Bo
Review №85

Very unique property. An old building converted into condos. If you are looking for luxury this is not the property for you. But the charm and the location, less than 50 feet from the river in the heart of the river front. Our view from our balcony looked straight down on the river. Dont take any of the free gifts from the guy in the lobby. He is only there to get you to go to a timeshare sells pitch. He acts like he is there to help you with planning your sightseeing. But it is just a con. Very deceiving. Dont fall for it.

Ro
Review №86

Nice place downtown but needed more TV channels to choose from and better parking.

Ex
Review №87

We were unable to stay at the property due to scheduled construction. Luckily we were transferred to another hotel (the Omnia which was right up the street and it was phenomenal)I would like to note however, we did not receive any prior communication about our hotel transfer. This created much confusion when we arrived. Luckily Irene at the front desk was super helpful and helped us figure out where we were to go.

Rj
Review №88

Older historic building. Very nice! We had an excellent view of the river.

li
Review №89

Comfy and quiet, if your only looking to sleep/rest and be out and about all day..this is the best place, close to everything. Not a luxury suite but who cares if you only need a room to have somewhere to rest/sleep. Very quaint hotel...I admire the history of this hotel.

Jo
Review №90

Cheap, awesome , good employee service

Ch
Review №91

Love d it. Views were awesome out our windows

Am
Review №92

Really nice place, room feels modern, plenty large, and was very clean. Staff is friendly and helpful. No complimentary breakfast was a bummer, shower had very low water pressure, street noise was loud, but they provide ear plugs to help.

De
Review №93

Located in the heart of the city, but the parking was so limited.

Je
Review №94

Amazing nice hotel set in the heart of Downtown San Antonio

Ph
Review №95

Bedroom seems spacious, but rooms have diagonal geometry, so not a lot of contiguous floor to work out on, etc, although common room feels like a big studio. Kitchen is compacted along one wall, with 2 glass-top burners that seem under-powered, but has dishwasher (1.5 small racks) below sink & full fridge. Master bathroom shower was only hot & hotter water, but maintenance was quick to fix. Main bathroom has additional door to adjacent bedroom. Vanities just hold small sinks with medium sized counters, no storage. Nice window views & coverings/blinds, although at some point, the rotating Hard Rock Cafe sign flashes sunlight into the dining area. Pull-out couch is unusual, need to get the bedding from front desk. Elevator is pretty quick, parking structure is close (less than a block), but no designated loading zone. Check in was quick. Entry hall of room is long & narrow, and door tries to self-close, but needs to be pulled to actually latch. Laundry unit in master bath extremely slow & limited: after 4 hours, a tiny load is still damp.

Da
Review №96

A very unique well kept older building. Fantastically and perfectly situated in / on the heart and ambiance of the Riverwalk. Loved my visit !!

Ke
Review №97

Comfy room and right on the riverwalk. Will stay here again

Ex
Review №98

Paint jobs not very professional Toilet flush not strong enoughBut service check in check out is awesome kind polite friendleyProblem as olve perfectBIG THANK YOU

De
Review №99

Very Nice Place To Stay At.

ma
Review №100

]did not get the room we paid for. Horrible

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100 Comments
4 Rating
  • Address:218 College St, San Antonio, TX 78205, United States
  • Site:https://www.extraholidays.com/san-antonio-texas/wyndham-riverside-suites?Identifier=FALL20&hotelid=5028&utm_medium=referral&utm_source=google.com-local&utm_campaign=yext&utm_content=wynriversidesuites
  • Phone:+1 210-472-1118
Categories
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  • Hotel
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