I love animals, and my kids love going to see what new animal they have. Huge are to cover, so make sure your up fir the walk and have on some comfortable shoes. They have a little train, but you miss so much of the beauty when taking the train. Love this Zoo compared to others in Florida.

Got there right when they opened and wasnt crowded at all. Being there early had its perks, no lines for train or to look at the animals. My 2 boys loved the experience of seeing all the animals. Only thing I would like to have a better experience would have to be the zoo being bigger. You can walk the park and see everything in about 2 hours. But it was a pleasant experience.

Its very quiet on a Monday afternoon. My favorite zoo animal is the okapi The landscaping is gorgeous, and in the back of the park is a dock where you can look out onto the St Johns River.

Im giving 5 stars because even with the pandemic going on theses guys are still working putting their lives at risk for our entertainment. I enjoyed everything at the zoo except the snow cone guy who didnt give enough flavoring for $6 but wanted ypu to pay extra. The best part of the zoo was the dinosaurs...we went through twice.

I loved this zoo. The grounds are kept clean and the animals seem to be very well taken care of. We spent over 4 hours exploring the grounds. The paths through exhibits are well maintained and we were able to pull our wagon without any issues. Restrooms were clean. The sweet shop surprised me though. The prices were quite reasonable. We weren’t able to feed the giraffes because the wouldn’t come over but we were able to pet and feed stingrays. Overall amazing experience. Will definitely return.

It was a great experience, we went for my wifes birthday and were not disappointed. The animal exhibits were pretty impressive, and all the staff were friendly and helpful. For a small extra fee you can feed the stingrays, giraffes, and birds, also you get free access to the 4d theater, and unlimited rides on the train. The only negative comment I have is that a few of the bigger animals habitats could have been larger and nicer for the incredible creatures to live.

Crowded during pandemic and Too many people were not wearing mask as well as not keeping social distancing. Other than that, everything was great.

This is a well kept and interesting zoo. Its not the biggest or most impressive, but it was well worth the time and money. We really enjoyed getting to feed the birds with the so inclusive pass.

Friendly staff. Clean. Incredible viewing exhibits. We really had a great time. Parking was pretty decent too. Train ride was fun too. You can feed the giraffes. The tiger exhibits allow them to walk over you. The hippo exhibit it pretty impressive as the tank is on ground level so the hippos glide right in front of you. The penguin exhibit is my favorite, but Im partial to them. Food is available but costs of course. Snow cone truck, 4-D experience, gift shop, ECT..

Our kids always have fun. We like that the enclosures have several different views/angles to see the animals. Animal feedings now being included in the total experience tickets is also a plus.

Kids had a great time, good amount of shade so they werent complaining about the heat much. Most of the animals were out. should probably go earlier next time I think they were getting a little hot and less active towards the afternoon.

Great day. Not too crowded Easy access. Plenty to see. Only 1place open to eat. Food was decent. Customer service was over the top. Cant wait for next time.

Super fun!! I always love going here, the animals are cool healthy and beautiful! ️️

Its pretty good as far as zoos go, I think its bigger than people think that havent been there. Its a lot of walking but plenty of places to rest or go inside to sit and eat. Most staff are friendly but its not the best zoo for photographers looking for great shots, the tigers can offer some good shots but most exhibits are to cramped or behind dirty glass for many good photos.

The family and I always love coming here! It is a world class zoo on par with Atlanta and San Diego. Of course they have lots of great animals and signage about them, wide open walk ways, and boardwalks and even a splash park to cool down the kids! They also have hedge mazes and a popular playground. The tiger and the ape exhibits are new and wonderful, you might think you are Animal Kingdom at Disney World in those exhibits. Great spot

This is one of my favorite attractions in Jacksonville. Very family friendly and one could easily spend an entire day here. The Jacksonville zoo is great about hosting special events like birthdays for the animals as well.

We had a great time, it wasnt packed with people so we could enjoy everything the park had, well worth the money. The animals were out and about too, which made it even better. The apes were so funny and playful, and we loved petting the stingrays!! I would definitely recommend a trip here, at least before it gets too busy with more people.

A wonderful beautiful day and lots of activity in the morning around 10-11am!

It was pretty packed, so bring your masks. would definitely recommend any Jacksonville visitors to stop and enjoy. Overall pretty nice zoo.

The zoo is lots of fun. My wife and I rode the train first to get the lay of the land, because this was our first trip. We paid for the expensive, all inclusive ticket price. The zoo isnt huge and you can do it in half a day or more. The layout is simple and easy to start at one end and move down the main walk to each area. Beautiful gardens and flowers, a couple places to eat, beer is available, and several areas to rest and relax. Even though it rained like hell several times, it didnt seem to dampen the spirits of the folks who ventured out. I took one star off because the exhibits are getting a bit dated. Although several exhibits were llaentynlarge enough, I want to see the cats with more space. The good news is I read they are just starting a $10MM renovation over the next 10 years. I cant wait. Ill visit again in the meantime, but Ill be watching as the improvements happen.

I took my girls here today for the KID FREE September and it was amazing! It was a cloudy Friday about 84° and not crowded at all! The walkways were nice and spaced out, plenty of room, shade, benches. The animal exhibits were easily accessible and we saw so many up close! Also I loved that we got 2 delicious cups of mint ice cream at the sweet shop for only $6. Reasonably priced! Staff members were friendly and helpful. Our favorite part was the stingray bay where you can pet them! We will definitely be back more this month for this great deal! I highly recommend! And also next time well indulge in some Starbucks at the entrance!

Feeding the animals is a real treat. All of the exhibits were fantastic and the staff are so friendly and will educate you about the animals. Take the train ride and have a picnic along the river.

A hidden gem in our city. It has been many years since I visited the zoo and my was I surprised. This zoo is a fun place to visit and spend an afternoon walking around and exploring the different geographical zones. Their dinosaura exhibit was fun to explore. The staff was very friendly. The environment was relaxed. Social distancing was seamless. You can tell a lot of thought was put into keeping everyone safe while still having a great time. I will definitely return again. Kudos to the zoo and its staff.

Not as big as some of the zoos up north but would definitely recommend any Jacksonville visitors to stop and enjoy. It was pretty packed, so bring your masks. And if you have little ones, dont forget the strollers. Overall pretty nice zoo.

I love being an Annual Member. There are definitely more perks for discounts. To my fellow parents out there during the summer months I recommend going to the zoo when they first open up because all of the animals are out and the crowd is minimal. Things of course have changed at the Zoo Due to COVID but my family never gets tired of going to the zoo.

The zoo itself was phenomenal. The only issue I had as a member and buying the total experience they give you a sticker to wear Which will not last the whole day if you are lugging a little one on and off of you.

The train ride tour reminded me of Jurassic Park when they mentioned dinosaurs but the dinosaurs said it was too hot. Those animals where hot. They need spray fans. I know, they are wild animals, but not all where born in the wild. Its like taking a house dog an after years of AC, putting it outside in a kennel. Enjoyed everything but the Florida heat, an Im a Georgia girl.

Overall pretty nice zoo. Not as big as some of the zoos up north but would definitely recommend any Jacksonville visitors to stop and enjoy. It was pretty packed, so bring your masks. And if you have little ones, dont forget the strollers. You have to buy tickets online and If you want the hands on experience, those tickets sell out fast.

Great family fun zoo!Animals are well taken care of, clean, inviting environment, handicapped accessible! Plenty of shade for relaxing from the FL heat, wide variety of animals.Specialties include: feeding the giraffes, petting the stingrays, train rides, splash pad, feeding the birds.Come enjoy a fun zoo experience!

Even with Covid, the zoo is still a great activity to do!

Had a great time. Lots too see. Highly recommend the total experience. The staff was extremely helpful.

I always love the zoo. Buy your tickets in advance. Definitely worth buying a membership if you plan on going more than twice a year. Check out the dinosaur exhibit!!

Terrific zoo. Everyone was really friendly. The exhibits are well kept and the animals seem to be happy and very well fed. Will be back again.

We had a nice time at the Jax zoo.However, it didnt have many animals to see. I will say it has been my 3rd on my list of likeness. It has nice Asian garden and if you buy to feed animals the one with the giraffe is awesome. Also, great rest areas

Very nice zoo....not as many exhibits maybe as other zoos Ive been to but still very nice. We actually went with family on Thanksgiving day and the weather was perfect!

Second time here, did the dinosaur exhibit and it was awesome. My son loved it and that alone was worth the price. Also the 4d mini movie was cool too. Grounds are very clean and animals all seen well taken care of. The train ride is also informative and worth to take the ride around.

It was great fun lots of candy. Adult area & kid area. Some animals out playing. $5 Foot Long Corn Dogs & $4 Roasted Corn were awesome. Great to see families out & about trying to spend quality OUTDOOR. time. Find a member-they get $12 tix.

Fun day at the zoo. Grandsons enjoyed spending the day there.

Great walk thru nature and the animals are well taken care of. Love this amazing place. Cool dinosaur exhibit

My daughter loves Stingray Bay and feeding the giraffes, well laid out and fun for my kiddos. We always eat at Trout River Grill and spend lots of time running through in the maze. She would love some more things for small kids at the playground and make more hands on stuff for small kids. We go a few times a year and love it

Wonderful day out with my family. The expansions are stunning. Parking was easy. There were nice food and snack options. Plenty of shady places to sit. You really need two days to see everything. The train was lots of fun. Feeding the stingrays was definitely a highlight to the day! Stroller rentals available. They were clean and in good repair.There are convenient clean bathrooms located throughout the zoo.Entry fees can get a little pricey. But if you look for specials and/or coupons, it can be very affordable, especially if you bring your drinks and lunch with you (which is what we did).One of Jacksonvilles gems!

I loved this place. My kids loved it. The animals were very active. Kids are free for November.

Great place for a family trip. Very fun kids love it and very educational if you speak with the folks that work there.

We took advantage of the November special of kids being free and I will say that it was worth the discounted price. I would not go if I had to pay full price for the whole family because its not worth it. Take note that general admission only gets you in the zoo. If you want to feed giraffes, ride the train, etc then you have to pre-purchase the total experience tickets, which I would have done if I knew that was the only way to do the extras. The website did not mention it at all. Masks were not enforced which I loved! Felt great to go somewhere and be somewhat normal, plenty of sanitizer stations though. The place was clean and well kept. Good little family outing.

You get there and there were to many people. Rude people and staff! Grown ups bumping into your kids. You go to the carousel and go to pay, kids all excited and they won’t let you pay with a credit card because you have to have the full experience to reduce the spread of Covid. But they don’t make wearing mask mandatory and almost everyone was walking around with no masks all close to you. When we complained about the terrible experience and how crowded it was we were told the zoo was only at 50% capacity! Never going again and wouldn’t recommend to anyone to go to this zoo. Kids were so disappointed that they asked to leave the zoo and just go to the park instead.

Terrible. We have been to this zoo many times and my kids love riding the train. They wouldnt let us ride the train because due to covid, you are required to buy the expensive total experience ticket. They are using covid as an excuse to force people to pay more money. Pathetic

A great place to take the kids lots of exhibits and activities. They also have a nice water park for younger kids as well

I grew up going to this zoo! I love this place and get a year pass every year for my family. The employees are very nice and helpful. I dont like that their pricing has gone up so high over the years but honestly its worth it. We always have a great time.

My kids love it here wish it didnt cost as much bt for a all day thing with my kids I loved it... My kids had a blast

Awesome experience. We went in the morning in July and loved how much shade is available! Most of the park is shaded. The lack of people was great as they are restricting the total numbers each day.It was so easy to get around. The train was fun, informative, and it was interesting seeing some behind the scenes areas.The interactive feeding was a fun experience! We did all three including the stingrays, giraffes, and birds.Would definitely go back!

Really nice zoo! Lack of food options is the only reason I am rating this zoo as a 4-star zoo. My 6-year old and 4-year old loved it!

Awesome atmosphere. Safe guidelines that at Covid compliant. Fun.

Always enjoy visiting the Jacksonville soon. Great experience and highly recommend-more so in fall when it’s a bit cooler.

My family loves the zoo, it’s so much fun for all ages. Bring your walking shoes.Nicely designed and they are constantly updated the exhibits along with the decor throughout. Beautiful views/angles of the animals throughout the park. I’d recommend checking out the zoo in different temps as this does affect the activity of the animals.Plenty of options to eat and drink up.Keepers are friendly and we get some insight in random spots.

Busier then i expected. Kids had a blast ranging in age from 2 to 11. Some parts are needing some up grades but a great day!

Very nice zoo and gardens. Gardens are very beautiful.

The JAX Zoo is an incredible adventure. The zoo is huge and cannot be seen in one day, especially if you have kids. The animal areas are expansive and allow for the animals to travel above the zoo visitors. Also, the botanical gardens and landscaping variations across the park are spectacular. Take your kids for a fun filled outing. We are a little jealous that we do not live in Jacksonville, because we would definitely be frequent visitors.

I loved this zoo. The grounds are kept clean and the animals seem to be very well taken care of. We spent over 4 hours exploring the grounds.

Great place to come for men, women, and children of all ages. Will return!

All in all its not bad fairly clean and nice. However there is an experience plus pass. This has to be purchased in order to ride the carousel, feed giraffe, touch the stingrays, basically if it sounds like fun its probably experience pass holders only. This pass doubles the cost of each ticket, and is the only way to do said experiences. You can no longer pay at each attraction you would like to do.Ants are all along the walkway by the hundreds, so dont stop in one place very long.

Loved the zoo! Nicely shaded so the hot summer day wasnt too brutal. Lots to see and super reasonably priced.

The Jacksonville zoo and gardens is a wonderful place to visit when you want to relax. The zoo has a wide range of animals like lion, girrafe, alligator, eagle, bear, elephant, snakes, monkeys, parrots, chameleon and lots more. It also has a carousel for children the tickets are from $25 upward. It also has 4d cinema. You will also enjoy train ride round the zoo. Not to forget the lovely water view and a beautiful souvenir shop at the entrance. It is a lovely recreational venue.

A fun place to visit. Regretfully the Covid shutdown has taken a toll on the upkeep and appearance of the facility.

Spooktacular was great.. we were very upset that we didnt get to see any of the animals but the haunted forest kinda made up for it.The girls had a blast.

Decent place with a good amount of things to do and look at. However, they need to do more to communicate to the public what needs to be done to take advantage of all the amenities. I am a member but gave my Total Experience pass to a mom with a crying child because she did not know she had to buy it separately. I saw this numerous times with the carousel, train and other events. If I had not know about it as a member I would have never known to get it for us with my grandson. You charge enough, do more to communicate with you customers.

Absolutely horrible experience! To crowded, rude people and staff! After complaining about to experience to a manager we were told the park was not even at 50% capacity. Guest we’re all up close and masks were not required to be worn. I would not recommend this zoo to anyone. My children were so disappointed that they asked to leave and go to a park.

Nice place ,many animals,good for kids,you can buy tickets only online,make sure you have before coming

We love coming here once a year for my wifes birthday, but we will not be returning any time soon. MASKS SHOULD BE A REQUIREMENT, NOT AN OPTION!!!! we came here to have a good time and feel safe. I feel like I wasted my money.

So much to do! We visited from Georgia and loved the selection of animals, food options were okay(covid standard what can you do) we did the total experience ticket which wasnt that much more and is totally the way to go! One thing that we got to do is feed the giraffes and they were my favorite and so cute!

Super clean. Wide sidewalks. Friendly staff. We thoroughly enjoyed our time.

First time visiting with the family and we will definitely go back. Kids loved it and the 3D movie is a must see. Great family experience.

We love the zoo. the staff is awesome and we always have a good time. Love the new member parking and members only lounge

Im not an a zoo fan. These place have all type of animals to see. From fish to cats, from birds to insects. All from around the world. Place is really clean. Plenty of bathrooms around the park. Its a great walkable experience. They have a train, you can see around the park . Its an experience kids will love. Adults can appreciate it to. Seeing the whole park by foot, would take more than two hours. It wont worn you out. Really nice.

The Halloween Spooktacular event was a blast! It was our first time visiting this zoo and we loved it. I cant wait to go back and see all of the animals during the day!

My children enjoyed every moment of the zoo. No it wasnt huge but it was familial which was even better.

Got the total experience ticket which included the dinosauria was amazing!! Nice well kept zoo. Friendly knowledgeable keepers. Highly recommend if you are in the area families,couples alike will have an amazing time!!

Jacksonville Zoo is an awesome zoo. Its the perfect size to finish in a day. There is a small train, giraffe feeding and touch the skates. Food is affordable. This is the second time I went and looking forward to the third visit. If this was a helpful review please give a

This is the best zoo I’ve ever been too. The family had fun and their habitats are amazing

Had a great time. Kids loved it and its hard to find something that both my 5 and 11 year olds will like. You can also get your steps in.

Absolutely amazing. Worth every penny.

This zoo is decent. It isnt super large, but heads up to at least get the total experience tickets for your kids. They fail to mention (esp if youve never been there and dont understand what everything is) that you wont have the ability to pay to ride the carousel or anything extra while in the park, you have to have paid for the total experience ticket. The giant otters are pretty sweet though. Ive never seen a giant otter and they were super interactive and it was everyones favorite part of the trip

We love coming here, just wish they had a quicker way to get from the tigers at the very back to the parking lot instead of walking all the way through the zoo again to get out. Would be easier for moms with little kids leaving for naps.

Even in 90° weather, all employees wore masks properly. There were tons of exhibits available, and we got tired before being able to visit them all. Parking was free, and you must purchase tickets online in order to enter. Great and interesting for all ages, even without the total experience upgrade.

Love the Zoo and Gardens. Always a good time. Quite a nice open array of animals, not all penned up. Feeding giraffes is a blast. They have stingray petting and a butterfly garden. They brought back their dinosaur exhibit recently, that’s a great experience there. Lots of educational opportunities. Went for their Spooktacular event for Halloween and that was a fantastic time, even with the covid adjustments.

Always a great time rain or shine. Friendly staff, clean and fun

I helped cater an event and it was very nice setup and I saw the giraffes. Would love to come back and visit the zoo itself

Excellent zoo! Great value, gorgeous gardens, incredibly close animal observations areas. Falafel wrap was a delicious vegetarian restaurant option. This zoo was a HUGE hit with everyone in our group, from age 4 to age 74!

The grounds are kept clean and the animals seem to be very well taken care of. We spent over 4 hours exploring the grounds.

Best zoo within 2 hours of Savannah. The animals are clearly happy and well taken care of. The staff is friendly and knowledgeable. Its a fantastic way to spend half a day getting plenty of exercise and enjoying the Florida weather. Definitely wear sunscreen or go on a cloudy day - but there are plenty of indoor exhibits so as to not get too hot. Loved it - will go again

As someone who grew up in Florida I never been here, so me and my boyfriend decided to go as a day trip, it was a weekday and out of season but we still had a blast as there was still so much to see and do.Great for couples or familys! Will definitely go back.Everyone was so friendly, we ran into some of them multiple times and they were excited to see us and ask us how we like this or what did we do.

Been to better zoos before.. this one was kind of sad and seems like they don’t clean where the animals are very often! I won’t be taking my family when they come visit just being honest it’s a waste of $$$ sorry

Waiting for the remodel of stingray bay, such a nice place to spend the day. Kids playing in the water splash area. So many animals to see and a great place for the whole family. So many new and exciting things going on there. Cant wait to go back.

We enjoy going to the zoo. We are zoo members so we enjoy the zoo at least 1x a month. I would love to see a Nursing Pod for nursing moms who breast feed. (Like they do at the airport and at Disney). There really isn’t a private, comfortable place to nurse a baby in the Florida heat.

My first time going was with my kids on vacation and we loved it. All the animals were great and the train ride was fun. You can expect to spend a good part of the day walking around to see everything. My kids lived the little water splash pad too, it was nice to cool off and taking a break. The restaurant was ok, we got tacos and we didnt care for them.

Love it. Ive been multiple times and it never disappoints. Theyre handling the coronavirus very well. (If that was a concern) The giraffe feeding was a very cool experience.

Such a fun zoo! Currently decorated for fall and halloween!Amazing children play zone with water features for a splash of fun! Prices are fair, but definitely get a membership if you plan on returning!

Very organized and a very fluent pathway to follow. There is a lot to see, membership definitely worth it.

A very nice zoo. Well maintained and eat to navigate. Parking is free. This is one of the best Tiger exhibits I have seen. Well done. The food options aren’t too creative but do the job. Glad we took the time to drive up and visit.

Great place to spend the day with the family! Visit the animals, have lunch or have a picnic in their shady areas. They have a play ground for kids to round around and burn their energy then cool off at the splash pad.

I love this zoo! Staff is knowledgeable about the exhibits and are happy to answer your questions. A guide named Alex taught us very interesting things about the monkeys and what it is like to work at the zoo. Seems like a fantastic place to start a career!