We recently purchased a 1 year membership at Club Princeton back in February. We had fun and were planning on going back at the end of March until the pandemic hit and everything closed down. Now they reopen with a ton of restrictions. At the start of the month, I messaged them on the members area on their website asking about a refund or how they are handling memberships with the pandemic and got no response. A few days later, I leave another message saying hello. A few days later another message saying hello. After 3 weeks of getting ignored, I finally send a message saying they just lost us and turned us off of their club by ignoring us.Then I get a call from a guy whos name rhymes with teeth. He states that he cannot respond to my messages on the site and to stop leaving them. He also states that he emailed me after my first message which he did not. He also says to use the help/contact section on the site instead of sending messages. So I use the help/contact section and message them asking for a refund for sure now and I get a snarky response. Then I got blocked/suspended from their members area website along with not refunding us our membership. So now they dont want to give me a refund AND they blocked my membership. And they said if I leave a bad review, they will have them removed. So now here is my bad review and they lost a customer for life. Be aware of how they handle things before you consider dealing with them. Also, they have so many restrictions that you cant even have fun there anyways. So enjoy your time at the overpriced and bad customer service club princeton.