Xscape Entertainment Center is one of a must go list if we visit Mall of America. First get your card. You can use either cash or credit card. Your kids can ride and race motorcycle, drive and race, build a high rise building, play basketball, and get coupons cumulative in your card. After we’re done playing, we can exchange our coupons with toys, candies, or some interesting stuffs.

I was sitting on the floor and a arcade machine fell on me i asked for them to help and they gave me a bandage

We loaded a card then 5 minutes later they closed so our child was only able to play one game. We let the employee know that we live 5 hours away so wont be back anytime soon but she rudely said no refunds and just stared blank. Dont allow people to scan a card just to shut down a few minutes later.Thanks for taking our money. Would not recommend.

Great selection of modern games and they get new games often. One arcade on the 3rd floor and 2 Arcades in the amusement park area.

Having a great time with my wife and the guy came over and said they were closing and it was 9:25 pm and turned off our game. When I asked the girl what time they closed they said 9:25 which I knew was a bogus because no store closes at 9:25. They refunded my money for the game and the girl was very nice but cutting our experience short so they can leave early is not the way to provide a good customer experience. Hopefully these kids will learn how to treat customers and work with patience.

Games take way too many credits. The machines dont pay out the amount of tickets posted on the machines. According to my score I should have won 70 tickets, it paid out 0. Another machine said I should have won 30 but it only paid 3. Dont waste your money.

Waited at the ticket exchange counter for awhile they were slow and the worker seems to be too busy to help us out even thought he was doing nothing. His excuse was that he needed to watch the vr when the other worker was playing the vr. He seem annoyed for not getting to watch the vr. Very poor service.

Claims they dont own a broken arcade machine, sent me to MoA guest services, they said he is full of it. So use the games at your own risk because they wont give a refund and lie to you!

Amazing arcade! Had great games and had TONS of fun!Your money and points are stored on a card similar to a credit card. To play a game, you swipe the card on the card scanner attached to the game. It will take the money, then once you finish the game, the points will be added automatically. When the points are added, it takes some time. The points count down on the screen attached to the card scanner, instead of being added immediately. You must wait until all points are added before you scan a card again.The money can be added to the card via the person at the counter or the machines that are all around the arcade.

Good for the kids

When I purchased a card, it charged my debit card 3x. I tried calling the number referenced here and was told I had the wrong number. Feeling like there is some sort of scam happening here.

Games and more games summer fun after school fun weekend fun take your time growing up and have a little fun win some prizes and eat some treats enjoy your day at the Mall of America in one of many arcades on the second floor next to glow in the dark golf

Staff is very rude. i had to check my balance History and tell the receptionist twice that he did Merge of my cards incorrectly before he corrected it.. no apologies after the correction.. just cold stare.i dont go to play areas with an expectation that i need to do accounting!! disappointedYOU MAKE A MISTAKE , YOU APOLOGIZE!!

The gentleman behind the counter was super rude. He had food on the counter, glared at us and said he was about to leave. Then he proceeded to mutter something under his breath. He looked like he was going to jump over the counter. We left and then came back because my son really wanted to play some games. We talked to a young lady the second time. She was awesome.

The person behind the counter sat and stared while picking his nose for 4 full minutes. I decided to exit instead of playing games. That is nasty.

Come here to play mario kart

The claw games are set for you not to win anything. Claws are to weak to pick up anything. Stay away. Not worth your time and money

Great experience!!!

Spent $20 to get expired candy by a year! Took pictures and got no where with the manager. Do not have your kids pick a candy necklace!