Came here with friends for a movie screening, Hurricane Bianca! The theater was great but my only complaint was parking. We parked a few blocks away, which we didnt mind so much but just wished that the theater would have more customer parking spaces available. Overall, it was great.

This is not a great theater. Its outdated and small. The lower level is under lit. Finishes and lighting have not been updated in a long time. Seating was a little tight for a modern theater. Would not recommend for extra tall or heavy people. They do allow you you to pick youre seat, but at the price they charge, you might as well go to a nicer theater. The particular theater we were in was a little hot, which Ive never had at a movie before. The popcorn was also stale and they only had 1 person working concessions on a Saturday.

Do NOT go to this theater. It has all but been abandoned by AMC. As you descend into the bowels of this relic of a theater, youre greeted with the loud whirring of industrial fans as they attempt to stave off the impending mold from latent moisture. The bottom floor is straight out of a horror movie. Its secluded. Theres no reception. And youre two floors underground. If you come alone, you should be cautious. I ended up leaving after I couldnt find a single clean seat that didnt have a broken cushion or reclining mechanism. This theater has not been updated in ten years and its on the Upper East Side of Manhattan. Unacceptable.

It was my first time at this Movie Theater. You can tell right off the bat its one of them theaters thats sort of neglected or not well kept, compared to other AMC theaters that are more upscale and modern in the city. Overall its small, even the actual theaters are small, has one consession stand, a pair of restrooms, and thats pretty much it. The theaters inside where clean, but dont expect leather seating or reclining chairs.... the chair just look old. The staff was straight forward with their attitude and information, some where just walking around looking bored. My experience was ok.... the place overall is ok.

Fine for a last minute movie when it’s the closest theater to home, but definitely not a top choice. Often when I’ve arrived, there’s no dedicated staff member checking tickets, so I’ve had to awkwardly wait while staff was helping people at the counter in case they’d check my ticket, or else just try walking right in. Aside from the disadvantage of no recliners, the seats are very old and worn to the point where they get uncomfortable through a 2 hour sitting. The lower levels get more messy and eerie as you go down, with trash cans and full as the abandoned concession stands are empty.

My go-to theater. One of the things that sold me was ordering through the app and online at amctheatres.com Convenient, fast, and you pick up tickets at the kiosk without waiting in line. Great location and selection of movies.

Helpful attentive staff.

Always had a good selection of movies playing but the theaters themselves don’t have the recliner seats yet. The overall cleanliness has been pretty poor the pst few times I’ve visited. The inside of the theaters is decent but the bathrooms have been poor as well as overflowing trash cans

Amazing Theater, good affordable Prices and Food and Beverages, and a super Clean seating Area for the movies only Suggestion and wish they maybe make the Seats Wider for bigger Guests...

I’ve been here twice in the last six months and both times the projector broke so the movie didn’t show at all. Never even started. Of course, no one came to tell us this until two people (separately, ten minutes apart) went all the way up to the top floor to find out what was going on. Come on - get your act together. AMC needs to fire the team running this place and do a complete refurbishment.

If you like to sit in the center/middle of the screen, do yourself a favor and find a better theater. The aisle to go to your seat is straight down the middle of the room. This place is often crowded and you will likely watch the movie from an angle.

The major reason to go to AMC theaters is $6 Tuesday. If price is not a factor, go somewhere else. Or make the effort to venture across the park to 84th St or Lincoln Square. Better chance of getting a seat that isnt broken or feels like it is infested.

AMC Orpheum 7 seating is in need of a upgrade. The fabric is a paradise for bugs,body odors and soft drinks. The staff was pleasant .

Always very helpful friendly team, who does their best to maintain this vast space insideout. We love coming here.

Very nice, but crowded theater. Highly recommend booking your tickets on the AMC app if you dont want to wait in line forever. Beautiful and clean theater. Several food and drink options available at snack bar.

Super friendly staff. Bryan and Nicole were the nicest Ive encountered. Super helpful and hooked me up!

Theater needs a serious renovation the seats are like old school wool or whatever they used, and are filthy doesn’t look like the seats have been cleaned in years. Other than that the theater isn’t bad but can’t give it anything other than 2 stars.

Its a nice thratre. The concession stands are slow moving and the napkin, butter area and drink area can get messy, especially on the weekends. Give yourself time for treats. Enjoy+

Perfectly average theater. I will say that the auditorium I went into today was pretty filthy and that was after I was told to keep out while a single staffer cleaned up.

Closest movie theater to my house, love the atmosphere and the staff Is very friendly, a little on the pricey side, but its worth it!! Enjoy!

SAW HOBBS N SHAW 8/6 WHY IN AUDITORIUM 7. WHY AT THE LOWER LEVEL THE FLOOR IS STICKY BY THE NON OPERATED CONCESSION AND IN THE AUDITORIUM 7. MY FOOT WAS STUCK TO THE FLOOR THE ENTIRE TIME OF THE MOVIE.THEN THERE WAS NO TOILET TISSUE WHICH THE EMPLOYEE WAS IN THERE AND DIDNT EVEN RESTOCKED THE STALLS. I RATED A 5 STAR B4 BUT PRESENTLY I AM CHANGING THAT TO A 3 STAR FOR THIS VISIT.

Okay first time going I give it to the employers there. theres some rude rich snobs out there and i must say this one situation I witnessed was taken very well. I didnt have a problem at all. wish they had like installed sanitizers on the walls or disinfected wipes. oh yea the snack station takes FOREVER. idk why it took so long to make my order but I eventually made it to my seat on time

Emptied of staff at the lower level, this ghostly, antisocial theatre complex had no direction or staff beneath the upper level. The concessions, as at all AMCs of late were questionable. It is far better and cheaper to eat at a restaurant before dining on junk at an AMc to tepid food of questionable duration. The movie was great (Parasite) but they need staff inside the theatre to assist the inevitable entitled couple who insists on arriving late and questioning the senior citizens ensconced in their seats about moving around and utilising their bright smartphones to illuminate the darkened theatre while two stories play out, one on screen and the comedy in the aisles.

The last of three movie theaters in the neighborhood. Clean and comfortable seats. Friendly staff.

I Really enjoyed my visit ther Evrything was Sooo Peacefull & Clean

Seats and films fine, but many times I have to go down into the bowels of the bottom floor for the film and it feels creepy and old and dark down there! Usually there are not enough any concessions open down there either. Makes you wonder if you might be mugged when coming out of a late feature! Desperately needs complete rennovation and especially LIGHT on that bottom floor basement set of theaters.

This movie theater needs work my wife and I are A-list customers for a while had visited a few AMC theaters in the area all are very nice confortable seats from up to down screen that if you seat on the back you can see the whole screen but in the one on 86 and 3rd ave we could not see the whole screen because it was covered by the front people heads not stadium type chairs were also very uncomfortable first and last time going there unless it gets renovated. But will continue being an A-list customers because we love movies

Show was cancelled without any warning. And it was a morning show, so we could’ve slept in!! From the other reviews, this happens pretty often here. Don’t come here.

The seats are terrible and Extremely uncomfortable and very narrow you end up getting back pains by the time you finish watching the movie or end up leaving earlier cous of being so uncomfortable in the seats. good place and nice people but the seats are just atrocious

This place only gets two stars because its easier to get tickets than other theaters. And thats for good reason

It was ok I thought they would have better seats in there especially since its on 86th Street and 3rd ave

Great theater, popcorn, candy and everything was ready at arrival for the movie with pre order, new go to location.

Would recommend for those looking for a nice theater and to get a membership more benefits only 15 dollors a year would highly recommend it best investment for movie lovers

I always go here for a move, great staff and nice theaters

I admit, Im spoiled by other AMC theaters. This place is circa 1990: small screen, awkward seating layout, noise coming from entrance, is door not closed all the way? Had to move to the third row just to get the feel of being in a normal place. Seats hurt my tushie. Added bonus, this location attracts the elderly, who babble, cough and snore. I was in the area so I figured I would pop in for a movie, but Im not coming back.

Small quiet theater, the seats are a bit crammed in but in the surrounding area there are many places to eat and shop at so a great date place

The theater is small which I prefer.... the seats are disgusting.. or at least in theater 3. The floor was also gross. There was no usher in the theater, and no one checked in, maybe its a lot to ask but generally someone pops through and asks people to be quiet if they are talking loudly. There was chatter throughout, but that was the small part. There was a man who was drinking out of a bottle, spitting into the seat next to him and making tons of noise. I personally will never go back there as Its obvious that the management is loose and if that guy was spitting into a seat im sure my seat has been spit in as wellBut Id suggest some deep cleaning and set someone up to check in or at the very least watch the cameras

Always something new to watch. On the other hand, I wish they could change the seatq. Maybe put ones with recliners

Not very nice and the staff are less nice. Nobody wants to be working there and they put up a fight just to let you purchase popcorn. Not what you expect out of AMC. My viewing experience was still good despite this but if its not out of the way, head further downtown.

Dirty..seats are old.staff are nice

I had a negative experience at this theater. First, they cancelled showing the movie in the time I paid in advance to see it. So I was forced in seeing the movie they were playing in that time slot instead. Second, the food order I ordered through the app in advance was wrong. The theater is small & isnt that clean. They have a look that doesnt equate to the nicer looking amc theaters Ive been to before this location.

I love this theater. The location is awesome. One avenue away from the subway on 86th Street on the Upper East Side.

Really nice movie deals on Tuesdays ($5!), also convenient to get to from the subway

This theater needs an upgrade! The seats are old, low, and uncomfortable. The bathrooms dont have hooks to hang handbags or coats. Its a shame that on East 86th Street, a popular location , we should have such a shoddy theater. The staff is friendly and helpful, they get 5 stars!

Clean and customer service oriented workers

Movie theater needs a make over but beside that sound system is good. Long line at concession go early . only one open for 3 floors.

This is an old theater, that hasnt been renovated in years. My biggest issue with the theater is the old style seating where if you have a tall person sitting in front of you, you will get a stiff neck trying to look around them he whole movie. I would suggest watching movies that have been out for a while here. This way you wont have to worry about having a difficult time seeing the screen because the theater will be mostly empty.

The place was pretty clean. The menu had great offerings. I have to admit that Ive been to AMC theaters with the reclining seats, so Im spoiled. I HATE the seats in this theater. Theyre cramped. Unless they get reclining seats, I will not be back to this theater.

Place needs to update there entire facility. Really cool the old feel of it. But this is a progressing world. If it takes to long they would lose out on the future of movie. Please start with new seats

Wonderful, clean had a pleasant time at this movie theater

I liked the theatre and services. Bathrooms were clean. I rated it four stars because Ive seen better amc theatres all over nyc. This is far from the worst but its still definetly not the best. At the time I visited, there were some loud and obnoxious customere, but to be fair, that is not the theatres fault and it can happen in any other place.

Not very clean, the seats where uncomfortable, its expensive, and our sodas where flat. Not good at all. Only reason its getting two stars instead of 1 is because both people working behind the concessions stand where very nice and helpful..

My back Hurts from watching a 2hour film.. popcorn was cold. If u dont care about that then its a perfect spot for a short film. Other wise theres plenty of other theaters to pick from

My 1st time here and it was a real joy. maybe it was the time of day or the films being shown at the time but it wasnt crowded or rowdy like other AMCinemas... but like i said, it most have been the type films & time of day.this AMC locale reminds a lot of AMC on 19th Street; quite, cozy, calm, & that was before they remodeled all their auditoriums.its a bit of subway ride to get there but a very short walk from station to cinema. clean, comfortable (even though they have stadium seats). friendly staff, & just simply a pleasure to visit. will diffidently visit again....it would be nice if there were benches in both lobbies.

Nice, comfortable theatre near 86th UES

Absolutely disgusting. The theater is filthy and needs to be updated. The restrooms are a nightmare there was no toilet paper or paper towels. The floors are sticky everywhere. The seats must be at least fifteen years old . They say when you sit and you don’t not have enough room to comfortably sit without cramming your knees. Would not recommend.

Sometimes good sometimes not. Bathrooms could be cleaner

If you have the option to go anywhere else- PLEASE DO. This is extremely poorly run- half the bathrooms don’t work, trash overflowing. For a sold out three-hour movie no one thought to put the AC on so everyone was roasting during the whole movie. Take your money somewhere else if you actually want to have an enjoyable experience.

Older theater that has yet to be updated to the level of most other theaters in the city. Seats are still the smaller old fabric ones that have sopped up years of NYC filth. Usually only has one concession stand opened with only one person manning it despite being multi leveled. That said, its a very big theater (goes down several levels into the ground) and always has a good range of movies and showtimes. Much better than the City Cinemas across the street.

The place could use a face lift. Never understood why a movie theater would ever let their establishment get this old. No stadium seating. Good luck if you have a tall person in front of you

The theaters are surprisingly small by the chairs comfortable.

This theater needs some serious updates. Its super old. The seating is old AF. However, the staff members are Super friendly tho. I would go back there for sure. Make sure you go on Tuesdays for $5 Tuesday movie night. Its actually one of the Best kept secrets at every AMC across the country. Trust me its worth it!!

Everything way expected and better. I watched Joker and it was awesome.

Ice machine is always not working, constantly understaffed, old and cheap feel to the place. I should state that this is not the fault of the staff as they have been nothing but great.

Hasnt changed since the last time I was there back in 2000. Seats are dirty and old, bathroom had no toilet paper in any of the stalls and the soda was nasty tasting. Had to get a juice instead but the cashier was very very nice.

I wouldn’t come here if you’re on the shorter side. The person in front of me was 6’1” (I asked lol), I’m 5’3” and half the screen was blocked. The height difference isn’t even that large. I left after 15 minutes. Also when I came the kiosks weren’t printing anyone’s tickets.

The people there are nice, but the bathrooms in the basement floor are always half out of service and nowhere near clean. Today it was all out. I think someone was finally fixing it. The chairs are uncomfortable at first, but you get used to it. The deal breaker for me today was the mouse that ran by in theater 5 in the middle of fantastic beasts. (Theres a dad joke here, Im sure of it.) Some guy kicked it and we never found out where it went.

Movie was great. THE ENTIRE THEATER IS FILTHY.

This movies is not of the most modern, however it is my favorite place on the upper east side.

Useful location and the most uncomfortable seats at any AMC theatre Ive ever been to. Punishingly uncomfortable. For what tickets cost, AMC needs to suck it up and replace the chairs with ones that dont automatically barcalounge upon sitting. Seriously. All the escalators in the world dont make up for this.

Was there for the first and only time the other day - place is badly in need of renovation. No signs pointing to the theaters when you enter, no escalators going down, seats are uncomfortable - low to the ground and with really short backs. I was in auditorium 4 which has a really weird seating layout, with a small screen and a long narrow theater. Given the size of the screen you already feel too far from it in the middle, cant imagine what the experience must be like in the back. To top it off there is no perceptible incline between the rows. I am guessing this theater was built a long time ago - the whole thing really needs to be rebuilt. Even the bathroom (ladies) didnt have any functioning air dryers, and three of the five sinks were out of order. AMC Kips Bay is state of the art compared to this, so Ill keep going there instead.

It was dirty and it smells bad. The chair was very dirty and smells like someone pee on them. For a cinema in the middle of Manhattan and the price we paid. They should be ashamed. The people that work inside were very good on the bright side.

Typical theater. Regal is a better experience

The theater is relatively nice but the popcorn is popped and shipped to them so it is not warm or fresh. The concession stand is on the ground floor but theater #7 is two floors below it. This is super inconvenient because if you want a refill, you have to go all the way up and back down which means that you miss a larger part of the movie due to the longer trek. Other than that, it was pretty nice.

The reclining seats a very squeaky, the counter service for snacks is slow and there is no security in the theater. In this day and age movie theatres provide security.A person could bring anything into this dump.

Best theater on the Upper East side. They have substantially improved the food options at the concession stand. And, the food prices (except the pretzal!!!) Seem more reasonable. Assigned seating is a real improvement too. The staff and customer service here are always gracious and accommodating.

Comfortable seats! Very clean and relaxing

I have never left a bad review but as we were on holiday and came here to watch a show we waited with no one in front of us to be served as the supervisor decided to cash up the tills. The cashier who served us was so lovely. Theatre looks pretty run down. What was the real problem was we went to see a PG and I was a bit shocked by the adverts for adult scary films. Made sense when the feature film started and it wasnt what we paid for. Went up two flights to be told they cant stop once started but could give us a refund and tickets for next time if we want to watch anyway. Brilliant. However when we went up later for the refund and the guy said he had no tills but they could do the refund when I came back,okay fair. He went to get free tickets and took so long the people behind me were commenting, I despise being an angry customer but when he came back he tried to give me extra tickets as they probably wont do a refund the next day. So he clearly took ages hoping I would leave. I felt so frustrated I was only in NYC another day or two and had plans for the rest of it. The money was less relevant than the appalling customer service and the principle of continually being lied too. I felt like I was talking to stroppy teenagers as he got his manager. Im just so disappointed we were staying near a cinema we could have walked too we travelled here as we expected it to be nicer. Working in customer service I was just shocked by the level of compassion.Go elsewhere

This is by far one of the worst amc theaters around I dont go there often but when I do Im easily annoyed by the staff not to mention as soon as you walk in you can see popcorn all over the floor and the staff is just stepping in it or around it this place needs a renovation like yesterday it reminds me of the old grimy theaters back in the 80s and it needs a whole new staff with better customer service skills

This theater is horrible i had the worst experience ever. it’s disgusting, smells horrid in the bathroom, staff was awful and all around run down and raggedy. as soon as we walked into the theater we had trouble with purchasing tickets the machines were messed up because they were old when we complained the worker seemed annoyed as if we were disrupting her she rolled her eyes when we were talking to her and got the manager. the manger seemed to be the only who was working that night. after we got our tickets we went inside the theater the chairs were extremely uncomfortable and continuously squeaking. i’m not gonna get into the full story but me and my family was targeted by this man it was extremely heated 3 elder women and 2 young adults and one child vs this intoxicated so called officer who was being racist sexist and extremely disrespectful we manage to get away from the situation because the staff and security were being no help and did not one thing and let this man continuously verbally assault us. when we exited the theater the workers let this man follow us out and assult us more. he put his hands on my aunt and grandma pushing them this could have been prevented if security intervened and kept him inside and called 911. we were trying to leave and go home but this man continued to follow us and get us more riled up. i am disgusted by the movie theater that was no help at all. please do yourself the favor and do not come to this theater it is horrible

So I was disappointed that I had to move because of the seat and assigned seating I was the first 1 in the theater and was told I was in someones seat. So if someone is late u have to wait for them to find the specific seat and there in the way. I think there should be ushers if its going to be like this

Seems a little outdated compared to other Theaters. A little understaffed but a decent place to catch a flick.

Too loud and too many pre-feature ads and trailers. Seats are comfortable.

Filthy and outdated... the seats are probably have beef there for decades, the theaters are small and cramped.

One soda machine worked, the next one wasnt makeing ice 20 min wait for food and no toilet paper in the womans bathroom and the bathroom stall door was broken terrible experience

Its okay, this theater needs an upgrade. We paid for comfortable seats, which was indicated on the site when buying tickets, but they were old and definitely not what we were expecting.

Very old facility. Seats not very comfortable

It was alright. I think the theater needs renovating. The seats are very low to the ground and narrow.

Perfect place to chill alone or with company

The could benefit from being remodeled. The seats are old. Most make a squeaky noise, like it needs WD-40. Some seats wont recline. The movie screen seems dated. Since its in the neighborhood, Ill go because I dont feel like going downtown.

It was ok but the seats were uncomfortable to sit in but everything else was good

This place was ghetto! When I arrived to see my afternoon movie the cops were in the lobby with a woman who had apparently hit a couple of employees due to a “misunderstanding”. The complete lack of focus from the staff led to me ordering food that could not be served as it wasn’t ready, and then a refund that wasn’t actually refunded to me. And don’t get me started on the people sitting wherever they saw fit, regardless of the assigned seats. It’s a total skip in my book, don’t waste your time or money.

Comfortable, clean good shoes and convenient.

Nice place and it’s quiet and the lines are long and seeing the end game there was amazing

Very old cinema. The seats are half broken, awkwardly inclined that hurts my neck. The screens are small and they have very limited selection of movies.

Its a place to watch movies with a reasonable amount of seating, but its not very comfortable or the most amount of theaters. Its fine for a pinch but there are definitely better AMC theaters in NYC

My neighborhood movie house 6 screens I think, well cared for but old soft seats.

The seats themselves - not the positioning or where we sat - were uncomfortable and the arm couldnt be lifted. The local rich white old snobby couple in front of us were being rude to everyone but no usher came to escort them out. I dont care if its the UES, get that elitist attitude the hell out of NYC.

Up until recently this was local theater. It deserves 5 stars on service and cleanliness. It is often good at both. But I dropped a star because some of the theater seating is a little cramp. There has not been, up until my last trip, any recliner seating either.

It was fine. Im used to the lazy boy seats at the other theaters but the close seating gave me more of an opportunity to snuggle under my babes arm. Decent service. Clean spot.