This theater is so strange. Its one of my favorite major-chain theaters in NYC in regards location, screen size, and and quantity of actual theaters and movies shown. It even has a proper IMAX screen, and a Dolby Digital theater. But AMC is just doing an abysmal job at managing and staffing it.You can never actually find anyone. They have a separate ticket line for AMC A-list ticket holders, and never have a person to man said line. People wind up awkwardly going up to it, and the sole ticket taker usually has to scramble to accommodate them.Some of these poor ticket takers seem nice enough, but theres never enough of any of them and nobody seems all that interested in their jobs. Its a pretty terribly managed and understaffed theater. Its a shame, because its aesthetically nice otherwise.