user
TOMO Sushi & Hibachi Restaurant
1293 W 9th St, Cleveland, OH 44113, United States
Appearance

Comments
Cl
Review №1

Very delicious! Hit the spot! The menu is huge! So that means I have a lot to come back and try!

Mi
Review №2

Tomo rocks. Super chill vibes and delicious hibachi. I didnt get a chance to try the sushi but hear its the bomb. Hibachi is a huge serving and the gyoza is tender while also crispy. Great decision coming here.Not to mention the bartender is badass and friendly. And the owner is very welcoming and kind.Will try to come back before my trip ends.

Lo
Review №3

My daughter and I ate here this afternoon..delicious food!! I had the Volcano sushi rolls and my daughter had the Dynamite Sushi..as well as a aide of noodles..some soup..i forget the name..Miso or something..i have a teen that is picky about her food and every bite of everything..her eyes lit up as she savored it.. The waiter was nice,funny and attentive..and the owner was very friendly as well.even bought me another mixed drink and my daughter and I both pieces of fried cheesecake to try..we definitely will be back

Ju
Review №4

Great place. Good vibes. The staff and owners are very attentive and make sure everyone is having a good time.

Ri
Review №5

The salad greens were almost black and dark brown around the edges. They need some better produce suppliers for fresh lettuce. Sushi was ok aside from the disappointing salad that I opened first

Al
Review №6

This place has exceptional staff, great sushi, and great hibachi! And it’s great place to unwind with some hookah after a long day

Co
Review №7

Even though we are still in the quarantine I decided to take my son for a nice dinner. And we found this amazing place. The food really good, prices affordable but the best was the service and the music . Thanks to the waitress for serving us. My son and I were really pleased with everything. Our first time in Cleveland and it was really nice to ran into this cool and warm restaurant. ️

Je
Review №8

Love this place!! We came here just on on a Google search for hibachi and turned out to be the best place ever. The staff is amazing, the owner is too. Food is great and fresh! Making it our regular spot.

Ja
Review №9

New to town from SD and had to try this place. The staff was fantastic and so friendly and talkative. The food was delicious. A must stop! Be sure to have a chocolate martini, I know that might seem out of place for a sushi place but they are TO DIE FOR! Amazing experience!

Ha
Review №10

During Americas Political debating here in Cleveland I stopped in to TOMO. The staff was exemplary. The restaurant is family friendly. They have live action hibachi cooking which is always an amazing dinner experience. They have a top shelf drinks at the bar. They have fresh sushi. A great wine list. Beers from around the world. This place is a world class experience and I have been around the world and back again. Definitely one of my favorite places on Earth.

Ha
Review №11

This place was absolutely AMAZING!!! Loved the sushi and loved the people!! My fav was my long dark haired skinny server/host/bartender. Unfortunately I dont remember her name but she made this place AWESOME!

Co
Review №12

Owner is super charismatic and welcoming, the bartenders service was awesome. Most importantly the booze and food were great! We will definitely be back.

Th
Review №13

I love Tomo best place in cleveland best food great music! And most of all the owners!!!!!

al
Review №14

I came to Tomo and had lamb hibachi! The lamb was perfect very tender! The owner was very nice and hospitable we had great conversation and shots at the bar!

Su
Review №15

We were the only diners at 4:15 so we got great service! Able to park right out front at a meter. We ordered Sashimi and Hibachi Scallops, our Hibachi chef was fun, and the food was tasty. The only drawback was lack of patrons and the odor was a bit heavy as was the salad dressing, too much for the salad size.I guess Friday and Saturday evenings are hoping!

Jo
Review №16

Great service, great sushi. They got us through or meal really fast. The radio was playing straight bangers.

Ta
Review №17

The owner, family, and staff are all very friendly, prompt, and attentive. I’m a traveling consultant and this is by far the best restaurant Hibachi/sushi restaurant I have been to while visiting Cleveland. It’s clean, fast, accurate, and downtown Cleveland. I will always visit when I come to Cleveland.

Na
Review №18

Worse experience I’ve never had in a restaurant. A friend and I were visiting out of town and decide to go. The restaurant was pretty empty and it took over an hour for us to get our food. Once it was time to pay our tab we were told that their machines were down and they couldn’t take cards, only cash. We didn’t have cash on us and we were told that they would have to take pictures of the front and back of our credit cards in order to pay for our meal which sounded super suspicious to us already. There was a group of girl near us that were also told the same and a man which I believe was a manger or owner started yelling at them telling them they had to do the same. They did not meet our expectations, really after spending so much money..

Bi
Review №19

Food was okay but comparing price weather parable hibachi restaurant feel like its overpriced the place overall outdated

Na
Review №20

Went here with my boyfriend the other night before a concert. Very cool atmosphere. Has multiple floors. Chef was so cool. He was talking to us the whole time and just messing around with us. Made us laugh so hard. Waitress was very attentive. The only think I could possibly complain about was the the rice was a little mushy. Not the best hibachi I have had.

Da
Review №21

Amazing food and just overall great place to eat!

Az
Review №22

Bad atmosphere. Its not a restaurant (unprofessional place).

Li
Review №23

Second time Ive ordered from Grubhub. This place does not disappoint. So fresh and delicious. Ingredients are perfect. Will definitely visit when they open for dine-in

Ma
Review №24

I ordered shrimp fried rice for delivery and it was burnt. Also there was some other meat in it that I did not request. When I called the manager she argued with me that no there is no way there could be another meat in the rice and that no it wasn’t possible it was burnt that “that’s how they make it” I said to her “are you saying that I am lying to you?” I couldn’t believe how she kept implying that I was lying. First time trying this establishment and my last time for sure. What ever happened to the customer is always right? What ever happened to apologizing? She didn’t even cook this meal but she was so sure that what I was saying wasn’t true. How about you put me on hold and talk to the chef? So unprofessional!! I will take my business somewhere else.

ch
Review №25

The food was good, our server was great. I also love the location and atmosphere.

St
Review №26

I was really disappointed with todays experience. First time was really good. This was my 2nd time & we went for my husband for fathers day. First of all I called for the hibachi dinner, when i got there there was no hibachi dinner just dine in (I wish they would have said that over the phone). So I brushed it off because i understand the situation with the covid 19. Buuuuut they didnt even distance the tables they sat people right behind us with no walking space. The soup had no flavor whats no ever, the rice had no flavor, the sodas was flat. The steak & noodles were really good but I felt like it was a waste of $100. Although the waitress was extremely sweet.

Cr
Review №27

Staff was friendly and very entertaining!! Food was great, although they were not as attentive to special requests.

ph
Review №28

Always have a great time whether I’m relaxing having wine and hookah. Upstairs partying or dining in. Hibachi Kama or Filet mignon Hibachi is GREAT

Fe
Review №29

Well, as we walked in I should have taken the hint. we had an after party for Bone Thugs N Harmony last night. We didnt expect anyone this early. It was after 1pm. Not the place for hibachi or sushi. Rice was hard, the shrimp was way over cooked, the fried rice was not the best and I walked away knowing the staff was super nice and accommodating and she event too 20% off the bill. The take away is, party here but dont eat here.

Wi
Review №30

We came with a full table (x2 grills). We got 1 chef. I finished my rice and vegetables before I even saw the main course brought out. My steak was set in front of me on the grill and left there long enough that I had to flip it myself. It was overcooked by the time the chef came back from the other grill. Drink service took ages. The lighting was poor and I couldnt tell if the meat was actually cooked thoroughly(chicken) or just chewy due to low quality. I would not recommend this place to my worst enemy, as it would easily be considered cruel and unusual punishment. 0/10.

So
Review №31

The food and service was AMAZING. My first time there and I will be back.

ni
Review №32

Great service amazing owners

De
Review №33

Attended with a large party when it was not busy on a Monday night. Waited for service with several delays in between drink orders, menu orders, and for chef to be ready. Seemed to be understaffed, despite having a reservation weeks in advance.The soup was very bland, it did not taste like anything, had to add soy sauce for some flavor. The salad was tasty.The chef did a phenomenal job with what he had. Everything he grilled tasted delicious and he was fun. They were out of rice apparently, so instead of providing him with fresh rice to cook, we were given obviously hours old rice that was clumpy and did not taste good. The chef did his best but it could not make up for the understaffed service and poor preparation of ingredients by the restaurant.They force you into a full meal by enforcing a $10 sharing charge and after the food debacle stacked a gratuity charge on to boot.Will never be returning.

Ro
Review №34

Great place to eat sushi in Cleveland home of the cavaliers!!! Champs ! Come and have the best time ever!!!! You won’t be disappointed!!! Are you a champion? Come to TOMO and TOMATE unas cervezas!!!

Sa
Review №35

Posting this again since they deleted my review (and I will keep posting if necessary):Havent visited but if youre a person of color (black) do not support this business. My friend went there last night with a date and told me he was racially profiled by the manager there. There was plastic in his food and he told the cook. The manager comes out and tries to tell my friend and his date that they were trying to get a free meal and if that they didnt pay she would call the police. My friend refused to pay because he didnt eat the food yet and it simply wasnt fair to spend $70 on food with plastic in it. Thats unsanitary. The manager blocks the entrance so they couldnt leave and pulls her phone out to start recording him. This made me so upset I had to make this review for people to be aware. If the police showed up who knows how this situation would have turned out.

La
Review №36

So I went to this place last night and I must say I have never been to a hibachi restaurant where you have been sitting for over 35 minutes waiting to place a drink order. The cook came before we got drinks. The cook had to have the waiter bring water. We had to ask the cook if we got soup and salad with our meals being he had started cooking and we hadnt gotten anything. The prices was ridiculous for the amount of food they give you. The soup was bland and the food was not great. The yum yum sauce had chunks in it, and the salad was nasty. We barely saw a waiter because he was the only one working the entire place. We had been there for almost 3hrs. Most of the time was just waiting on things to be brought to the table including the check. When we brought our concerns to the lady inside she said she called the police even though we were not disputing the bill just the gratuity because service was horrible. I would not recommend this place at all. Management is rude and the service is horrible.

Ry
Review №37

Is it possible to give negative stars? They brought out the wrong sushi for me, then argued with me about what I ordered. The waiter told me “it was a long night”. I would not recommend this place to anyone

NI
Review №38

Overall great service but.... the food was aweful and the sauce ( which I have no clue what it was) was not the best. I almost tasted like leftovers!

Ma
Review №39

Just dont do it. Calamari appetizer was chewy and over breaded. Two ordered hibachi. Adequate at best. Two ordered sushi. The tuna came out grey in color and was clearly not fresh and likely not safe to eat raw. They did agree to remove the sushi order from our bill which was the right thing to do. But the better idea would be to not serve old fish. I felt really bad for our server, and who I assume was the servers manager, for having to be the front line for a management team who are clearly to blame. It is a decent enough looking place that needs attention in the kitchen urgently. There are far better options in Cleveland if you are looking for sushi or a good Asian meal.

Go
Review №40

Always fresh food and good service

Ch
Review №41

I love this place. The food is fantastic, and I love the service. I went for my birthday and our server Jill was friendly, attentive and when she suggested the fries cheesecake..... Shut the whole building down ️

Jo
Review №42

Lilly the bartender and Velimar the owner are extremely polite and easy to talk to. The staff cares about customer service and they value the customers experience. Its a local and independent restaurant thats in a great location. The food is excellent as well. You should definitely go! You will enjoy your time at the restaurant.

Ro
Review №43

This place is great. The sushi is out of this world! Its all made fresh to order with very fresh ingredients. The service here is outstanding. Our waiter was a trip! Very friendly. The bartender was also very cool. We sat in the front half of the restaurant. The back half is a hibachi setup. Its a nice place. A little pricey, but well worth the money!

Do
Review №44

Amazing sushi and friendly staff. You cant goi wrong eating and having a drink here.

Pr
Review №45

Always an amazing atmosphereFood is delicious with many vegan optionsI know alot of people rave about the sushi rolls

Ca
Review №46

Let me just say. And I cannot stress this enough, do NOT come here. I’ve been to a lot of hibachi grills as it’s my favorite food. I can say this place is the worst. Our waitress didn’t ask us for drinks. When we did, we had to ask for it again. When we received a refill we didn’t get ice? Had to ask for it? No knives, and it was completely dead. Not to mention the prices were absurd for the amount of food you get. Go somewhere else!

Eh
Review №47

Fresh & delicious!! Convenient location if on foot and youre down at the flats.

Ch
Review №48

Really amazing server upstairs!! The action is upstairs! Great food and fun place!!

Al
Review №49

The owner was awesome! And so was the bartender Dave!

Ja
Review №50

Amazing sushi

Ke
Review №51

The portions were small for the price as well as there was a cooler and the dining room where you can clearly see the waiter get your salad out and give it to you as well as there is an automatic 18% gratuity added to your bill automatically!!!!

nd
Review №52

Went to this place and it was amazing! Lisa the bartender was awesome and she makes you feel like family! Go check this place out!

Sh
Review №53

I had my birthday dinner here 2/8/2020 and we were treated horribly! There was a problem with the bill and instead of the manager trying to fix it, she called the police on us. If you’re black, I wouldn’t recommend you eat here. They are rude and racist!

Ga
Review №54

The GF and I were very happy with the sushi here!

6'
Review №55

I always feel like family when I go to the Tomo, I always enjoy myself!

Ke
Review №56

Seated 1 hour after a scheduled reservation time. Food was ok.

Ja
Review №57

This was my first experience at a hibachi and hardly would I say I was impressed. It was a Friday evening and the place was dead- should have been a sign. There was little showmanship (didn’t even get an onion volcano or anything thrown into my mouth) from the chef. The only thing the chef said to us was “if you owned a company would you hire a felon?”The food was tasty, but I had anticipated a show. Our waitress also told us that she was asked if we were giving her a hard time, I can’t imagine anything we did that would have been construed as difficult. I’m not soured to the idea of hibachi, but I won’t be trying this place again.

Su
Review №58

Disrespectful staffing poor skills in handling situations and issues. My phone was stolen at this establishment and no one helped and I was thrown out of this business for no reason at all. So I lost a phone and I was thrown out not a great way to handle things. No stars I would not and will not support this place.

So
Review №59

Came by for quick bite, ordered Indian sushi roll...to go. 20 minutes later still no order. Checked with staff, well there was a large order to fill. It will be 10-15 minutes more. Really? There are three parties in the whole restaurant! Its Monday night. You told me it would be ready in 5 minutes. Just manage customer expectations better. Had I known of long wait I would not have ordered... Give me a choice to wait 30 minutes for a roll or go on!

La
Review №60

Every time we go it’s so fun! The food and the staff are great! Great location and easy online reservations!

Ma
Review №61

Good sushi, nice atmosphere. Came here once for a party - the upstairs is a fun party space. The downstairs is a nice sushi bar and hibachi.

Ka
Review №62

Excellent food, service, Vera was our server, she was really nice!

Er
Review №63

Great hibachi show and funny chef! Really fantastic food in large portions. Sushi is very fresh, with a large amount of options! Wait was a bit slow, and needed to ask for chopsticks, soy sauce, and more water. The food was definitely worth it though! Swordfish hibachi is a must.

E
Review №64

Decent little sushi spot that also doubles as a hookah and liquor bar with 2 floors. Staff was friendly and fairly quick around lunch time.

Ve
Review №65

This place is super friendly, everyone is very accommodating and the service is great. The food and drinks not so much. The alcohol in the cocktails is incredibly cheap, which obviously affects the overall result, very sweet and syrupy. I had sushi, so I cannot comment to their hibachi. The fish was not very fresh. I was just visiting Cleveland so I am not sure how it compares to other places in the area.

Ja
Review №66

Staff was so rude and food was under cooked

Sa
Review №67

Jill & Thomas were the best chefs/waitresses we could ever ask for. Dealt w our needy selves and really deserve a raise! Get these hot cakes a promotion right now!!

Ch
Review №68

Delicious food and great service when my wife and I went there at midnight.

El
Review №69

Their fried cheesecake is sssooooo good!

Jo
Review №70

Went to eat here on sat night with a party of 10 service was not good sushi came out when our cook was playing our food. 2 of us ordered the ostrich which was the worst cooked food ever neither one of us ate more than 2 bites and then when handed the bill it was $150 for the plate of dog food they served. Then the manager treated us like s**t and then charged us full price. Im sure if you order a simple meal it would be fine but I urge you try Wasabi not far from downtown and much better food and atmosphere.

Re
Review №71

Watered down drinks-and I mean the alcohol, sprite, and lemonade we ordered were all completely watered down. The place was pretty dead and the amount of time they took to get our food was ridiculous especially since they had more people cleaning the place then attending to their customers. On the other hand their water was delicious lol! Food was good and the chef was live and silly. Once the waitress paid attention to us they were nice. 3 stars.

He
Review №72

I have been in the restaurant about a half dozen times now. The food is great ! I lived in Tokyo for about 3 years and find the food comparable to what I tasted there. Had the rolls filled with salmon, cream cheese and avocado yesterday. They were delicious. Haven’t tried the hibachi yet, but I can see the other customers like it, especially the chefs doing their work at the grill. Would recommend this restaurant for someone seeking a Japanese experience in Cleveland.

Ma
Review №73

The food here is not good at all. They asked if i wanted yum yum sauce i said no thanks and they insisted its better that way and poured it all over my food. It was gross and had to throw my food away. Never again.

Na
Review №74

Great service and foodWent by myself and they love to talk

El
Review №75

Service was tremendously slow, and food was mediocre. Walked in around 7 on a Wednesday evening and we were seated at a table where there were already four other guests finishing their appetizers, (also prepared for a hibachi dinner). Being the ONLY table in the restaurant for hibachi, service was incredibly slow, as the people who had been seated before us decided to take off after waiting a supposed 45 minutes AFTER they finished their appetizers for the chef to come out and prepare their entrees. On top of that, the couple also came across a dangerously sharp piece of plastic in their food which greatly contributed as to why they left. Unfortunately , the service my party and I was given wasn’t any better. We also waited a good 45 minutes for the hibachi chef after finishing our appetizers, along with the other couple who was patiently waiting whom had arrived shortly after the couple that left. When the chef finally showed up, the show was not entertaining, as he was very bland and slightly boring. The jokes he attempted to crack were actually quite racist, as he’d often refer to every move he made as the “Japanese” way of doing things. Aside from also not having the correct food prepared to cook when he came out, the food itself was bland and lacked flavor altogether. I ordered the hibachi steak & shrimp which came with vegetables and fried rice, all of which could’ve been served with much more seasoning and flavor. Unlike other hibachi places, the chef took rather long to prepare our meals and serve them to us, making one item at a time rather than cooking multiple things at once like most hibachi chefs do. When the show finally concluded and the meals were finished, it took another good 10-15 minutes to flag down and catch the waiter’s attention despite there being no one else at the restaurant besides our table before taking another 10 minutes to give us the check to pay. The whole process altogether took until about 9:15, much longer than we had anticipated dinner to take. We will definitely NOT be attending this joint again, as the service clearly needs improvement along with better trained staff who don’t come up with excuses as to why service was slow such as, “it’s only my fifth day working here,”.

Pr
Review №76

An average Hibachi experience for the high price we paid. Have been to much nicer, better and fun Hibachi before at a much lower Price.Food was average Hibachi food. The host failed a couple of times but thats fine. The ambience was extremely dull for a Saturday night dinner. Hardly couple of tables along with us.Just average food at for an average Hibachi experience at a very dull place for an extremely high price.

93
Review №77

Very bad service, took over an hour to get drinks. We actually ended up getting them ourselves from the bar. They never gave us soup or salad, took another hour to get our chef to cook for us. Food was just ok. Not worth a 2 hour wait (with reservation) at the table. They did give us 20% which made the bad experience 20% less bad. The staff was unprofessional. I did feel bad for the waitress. Was her first day and it seemed like they just threw her out there. I would not return or recommend this place to anyone.

Ju
Review №78

We went on a Saturday night and had an amazing time at the hibachi. We had 5 guests and our cook was hysterical and kept everyone engaged in dinner. Nobody had a bad time and we laughed so much at he threw around veggies and saki. Also in this restaurant is a nightclub that we did not have a chance to visit. And in a portion of the restaurant you can also order a hookah as well. Very lively atmosphere and worth a visit!

Aa
Review №79

Sea urchin was fresh seevice as good sake should have been hotter

Wi
Review №80

One of the best Hibachi experiences I have had. The food was great. The show was the best Ive seen and very unique compared to other Hibachis where Ive found that it gets pretty stale. Our cook was incredibly funny and personable. Our service was very fast. Definitely worth a try!

an
Review №81

Beautiful, tasty, very good service!

Ni
Review №82

The food was great and our server Jill was awesome, super friendly and fun.

Da
Review №83

Visited for Bone After party. Place was great. A go to if downtown!

Ha
Review №84

Quirky restaurant with great food and good service. Sometimes a little slow to get food out, but have always enjoyed myself

Br
Review №85

Got a groupon last minute - loved the sushi! We loved Tabitha and Valentina - they made us feel at home, also when we had a question about our rice. The prices are reasonable - check it out!

Al
Review №86

Terrible food, tremendously long wait on a dead Monday night.

Ke
Review №87

This place is terrible, arrived and was seated at 8:30. Hostess brought water and staed a waiter would be here shortly. 30 minutes later the hostess came to ask if our waiter arrived. She had not, so she went to the bar and the bartender took our orders. We ordered two drinks and the bartender brought those over timely. I assumed the food was put in, however at 9:40 the hostess came to the table and said all of the waiters walked off the job. So we waited from 8:30-9:40 to only be served water and two alcoholic beverages.

Br
Review №88

I enjoyed the drinks the food you should come and enjoy.

Da
Review №89

I enjoyed the Vladimir sushi roll, even though there were lots of filet mignon pieces I rejected as too chewy. The house hot sake was not very good. You could certainly do worse... but as expensive as the menu is, I had hoped for better.

Ba
Review №90

Good food and good vibes. Very cool building on the inside. Pricey, but I would recommend it

ra
Review №91

Little shady on the food but overall the food taste good! You get much more food at Shintoes in Strongsville! Forgot to take a pic but I got the chicken and shrimp hibachi meal!

Ry
Review №92

Soup and salad was brought out during meal, meals were small. Way over priced for the amount of food. Will not be coming back.

Th
Review №93

Sushi was ok, but the wait was awful. Went in for lunch, there were about 5 other patrons there and it took almost an hour to get our rolls. Wont be returning for lunch, just be aware if you are trying to eat on a schedule.

C
Review №94

Good shushi and great service. I got the tigertail roll and it was a good portion for your buck.

Ca
Review №95

Great food and great hibachi experience

An
Review №96

Nicole was the best waitress ive ever had. Great sushi too

Ma
Review №97

My boyfriend and I have been here on multiple occasions and always have been satisfied! Omgggg the food taste soo good!!

Ch
Review №98

Server and bartender were excellent. Good sushi, good salad and good soup. If we didnt give up and leave after waiting an hour and a half for the chief, I would have given a better rating. The place was not busy, especially for a Sunday night.

va
Review №99

Great place even better food!

Al
Review №100

Very great place

Information
100 Photos
100 Comments
3.7 Rating
  • Address:1293 W 9th St, Cleveland, OH 44113, United States
  • Site:http://www.tomohibachiandsushi.com/
  • Phone:+1 216-696-4444
Categories
  • Night club
  • Banquet hall
  • Bar
  • Bar & grill
  • Cocktail bar
  • Hookah bar
  • Japanese restaurant
  • Japanese steakhouse
  • Restaurant
  • Sushi restaurant
Working hours
  • Monday:11am–10pm
  • Tuesday:11am–10pm
  • Wednesday:11am–10pm
  • Thursday:Closed
  • Friday:4–10pm
  • Saturday:4–10pm
  • Sunday:4–10pm
Service options
  • Outdoor seating:Yes
  • Takeaway:Yes
  • Dine-in:Yes
  • Delivery:No
Highlights
  • Great cocktails:Yes
  • Great tea selection:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Alcohol:Yes
  • Beer:Yes
  • Cocktails:Yes
  • Coffee:Yes
  • Happy-hour drinks:Yes
  • Happy-hour food:Yes
  • Healthy options:Yes
  • Late-night food:Yes
  • Organic dishes:Yes
  • Small plates:Yes
  • Spirits:Yes
  • Vegetarian options:Yes
  • Wine:Yes
Dining options
  • Dessert:Yes
Amenities
  • Bar on site:Yes
  • High chairs:Yes
Atmosphere
  • Casual:Yes
  • Cosy:Yes
  • Upmarket:Yes
Crowd
  • Family friendly:Yes
  • Groups:Yes
  • Tourists:Yes
  • University students:Yes
Planning
  • Dinner reservations recommended:Yes
  • Accepts reservations:Yes
Similar organizations