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Underground
56 W Illinois St, Chicago, IL 60654, United States
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Ja
Review №1

This is a nice relaxing place to take a date or friends it on the weekend. Nice size and and very cozy l. I would definitely recommend.

ca
Review №2

Great Music Enjoy A lot with friends and Best Services. Tasty Cocktails.

We
Review №3

Bootie IL at the DNA Lounge is a really fun night out. They have great themed events and mashups, therefore Im a fan!

Da
Review №4

I’m writing this review because I never wrote it 3 years ago lol... This place was soooo memorable!!! We had a section, the cookies were sooo good and baked to perfection, the staff was the sweetest and it turned out to be a really great night!! Definitely will return when I go back to Chicago!

Su
Review №5

Great service by bartende! Nice atmosphere. Great place to go dancing in Chicago!

Ca
Review №6

This place is pretty spacious and play house music on the weekends. Cover is only 10 a night. Drinks are cheap. Mixed crowd.

An
Review №7

The club looks great and is very well kept. The DJ played good music and it was a great club to have fun. My friend ordered drinks and had no problems with having to give his ID or get it back. Overall great place to dance and hangout at.

Ay
Review №8

Underground is often a go to for late night fun! The staff is normally accommodating so when it came to my birthday of course I chose them to host my friends and myself. The evening was great, the hosts were more than accommodating and made me feel special!

Pe
Review №9

It was closed but it shows as if it’s open! Waste of time and Uber money lol

Ry
Review №10

Great club that features good music and drinks, during my first experience at underground a bartender named Maya showed me a great time and made my experience very enjoyable. I would recommend anyone in chicago looking for a good time should stop by

Ti
Review №11

I love this place ! The service was excellent! From getting greeted at the door to the My bottle girl Alex . The dj was awesome very open format . Great place to Check out if your looking for a night club

Al
Review №12

The girls are so bright and fun, and everyone is so kind! The crowd is always poppin and the music is great. Definitely a good time. 10/10

Al
Review №13

This is one of my fav late night spots! The music is always on point and the staff is extremely friendly! I’ll definitely be back.

Ja
Review №14

Was part of a Halloween bar crawl. Stopped honoring wristbands at 11, were supposed to be honored all night. Asked bouncer and host what it would cost to get in, were told to hang tight. Over 20 people were let in while we waited, all were sliding bouncers cash.

Th
Review №15

Great music and fun environment. The bartenders and bottle girls are great at providing you the best service. The bouncers are cool guys. A good late night spot in the city.

Ja
Review №16

This is a great place and even better was the bartender Alex!! He was quick knew what he was doing and made the experience great! Highly recommend plus drinks taste perfect!

Ri
Review №17

Visiting from Detroit on a work trip...First person there at 11:15pm on a Wednesday...Nice atmosphere and lights.The DJ which seems to be a resident, is awesome. I am an amateur DJ myself and being humble is something thats hard to come by.Nice upbeat EDM pop/rap remixes.Would recommend, even thought I didnt stay past 12:30am.Worth a visit if you like EDM music, since the other more popular EDM clubs are closed on weekends.Oh and its open until 4am... thats awesome.

Ar
Review №18

This was such a fun night! Such great service, energy and the servers are so nice!

Bi
Review №19

AVOID THIS PLACE.They ask you for your ID when you open a tab and then dont give it back when you close out. They do not respond to emails or calls. Other people on this thread have had the exact same experience. Bottom line is if you leave this place without your ID you will never see it again. Ive never had a worse experience with any business in my entire life.#GiveBillHisIdBack

Ay
Review №20

Love this place! Great venue, fun atmosphere and good music.

Ma
Review №21

Had a great time and they served us cookies!

Em
Review №22

If you want to get your ID stolen by the bartender, then you should definitely visit this place!! Literally go anywhere else in Chicago. Wish I could give this place a negative star. #givebillhisIDback

Ma
Review №23

Give Bill his ID back #GiveBillHisIDBackMy good friend and colleague Bill went to this establishment and unfortunately left his ID behind the bar. This should not be a problem, just go back and get it tomorrow, right? Wrong! The staff has intentionally blocked him from getting it back. This is an outrage and I will not stand for it!

te
Review №24

Had a great time here. We were visiting from out of state and were treated very well at the door and inside the club. We decided to come back and were told we had to be on a guest list, which was confusing because we weren’t the first visit. Other than that it’s a great club.

Jo
Review №25

Busy spot but not the friendliest place Ive ever been to. Some staff changes would probably go a long way. I hear a lot of people complaining. Better step it up guys!!

Ni
Review №26

Well, at least these guys are good for a long laugh on the way to a real club.

Je
Review №27

The space was nice with multiple bars and enough space to dance.The hospitality was amazing! The bouncers allowed us to occupy a booth until it was rented. Then he ushered us to an alternative space, which was very nice. They gave out fresh baked cookies and complimentary margarita shots.The music was great with top 60 hits from the past and present with real clever and novel mixing of songs. We had fun!

Ja
Review №28

Actually had a terrific time here with my friends and probably would have written a good review but the bartender took my card back with the receipt when I paid for drinks, I didn’t realize it until after we left, and now I can’t get anyone there to respond to email or phone messages or emails for more than a week.

Vi
Review №29

Horrible Experience. I reserved a table over a month ago. When we got there we werent let it in because 1 person out of 20 people didnt fit the dress code. We asked if the other people can be let in they said no. NEVER AGAIN. I shouldve paid attention to the TWO STARS on this place. Super Rude Bouncers as well.

Ki
Review №30

I don’t understand some of the bad reviews on here because we were here for New Years and it was just great!! The owner Arturo and the manager that night as well took care of us and the staff is some of the friendliest people I’ve seen run a place!! Loved it had a great time and my friends all did too.

An
Review №31

The girls from Indiana had a great night for Becky’s Bachelorette Party. Thank you Omarr for taking great care of us!! We will be back again ! ️

Ni
Review №32

When I come back to Chicago I’m gonna make sure to see that tall dusty bum loser with the dreads that I bribed to let me in. I’m gonna make sure to break his mouth for trying to grab all the money that was in my hands and walking away. He thought he could be slick because I was drunk. Never mess with a bosses money bum.

Ro
Review №33

Age discrimination door guy wouldnt let me and my four friends in because we middle aged. As we walk away he lets in some younger people that were obviously not part of the private event he said was going on. We should start a class action against this place.

We
Review №34

Absolutely terrible customer service. My friends and i bought tickets for st. Patricks day weeks before and they were still not letting us in saying they were at capacity. They were accepting bribes but not letting those who actually had tickets in. When we were finally let in they refused to give us the drink vouchers that we PAID for. Instead they gave us one and said they couldnt help us. After this my friend was reasonably upset because of the unfair treatment and expressed his frustration (non-threatening to the staff or anyone) as we were walking in and one of the bouncers shoved him into wall then forced him out. This treatment was unacceptable and uncalled for we were paying customers that only wanted what we paid for.

Pl
Review №35

I loved it here! The staff were nice and the atmosphere was awesome and good music! Danced all night! Definitely will be coming back!

Ja
Review №36

I never actually made it inside so this review is for my experience on the outside on a sat around 11pm. It wasnt well organized outside, no distinct guest and regular lineup. Just a mass of people trying to get past 3 different ropes. I offered 20 to one of the doormen, his polite response was try adding another zero. Must be a supply and demand thing. I guess its easier to get one guy to pay 200 than 10 guys to pay 20.I tried another doorman, seemed like you had to know him or the name of someone inside. He was letting some people in but wasnt holding a guest list. I offered him 40, nope. Ok, so I asked him where the reg line is and he pointed it out.. I walked over there was only 2 of us in that line now but still 50-100 people in a big mass. Then he (politely) tells me it will be 1-2 hours to get in.It seems like a good place so my advice is to get there early if you really really want to get in. But I bet youll spend a ton inside. If you want the best bang for your buck in this area you should drink up at home, get out whenever, walk past the Underground and make a beeline straight up to Division Street (15 min walk, less if your drunk). No lines, almost no covers, a good mix or bars/clubs and stronger/cheaper drinks. Good Luck!

An
Review №37

Its rather telling that they have to have someone monitor their reviews to respond to them. Look at their score and save your money. Your money is better spent elsewhere.

Ma
Review №38

Absolutely rude customer service. Came to Chicago for a weekend trip with my girls. Bouncers were really rude, we tried talking to them to get in but they choose to let the people behind us go in ( btw we were in front of the line) they weren’t even on the guest list or Had reservations! He totally ignored us. Never again will I go here nor should you ever go!

A.
Review №39

I guess it lost its popularity. Its quite a boring scene now and it wont be long until it runs out of business.

Yi
Review №40

Love it! Sometimes its hard to get in, but when you do its an unbelievable experience. You absolutely feel the vibe! physically, audibly, as well as phenomenal entertainment in general. I highly recommend it. But you do have to prepare to spend some money.

A
Review №41

Great service and music!

Zu
Review №42

Great time. Nice music. The establishment does a great job ensuring that only classy people get in. Open late. Friendly staff. Kelly ️

Al
Review №43

Horrible. Dont even waste your time. The only people writing 5 star reviews for this place are probably being paid to write them or know the owners and get free/discounted bottles. Go literally anywhere else. No joke youll thank me later.

Ja
Review №44

Decent venue, good bartenders and best prices.

Mi
Review №45

THURSDAY NIGHTS ARE THE BEST!!!

Ch
Review №46

Showed up with 8 friends, as this place was recommended for some reason, then was told by the 45 YEAR OLD DOORMAN that he wasnt letting a Cubs fan in the door(I was wearing a Cubbies hat). Then he went on to say that my $200 Nikes were too casual. Unbelievable.

K
Review №47

I had an incredible time!!! So, much fun! The crowd is what I was impressed with the most!!! If your a head turner!!! Love fashion and people this is the place to be!!! Not to mention the staff and atmosphere is incredible!!!️

Ja
Review №48

We started our night at studio Paris to celebrate my 21st birthday lets just say I will never go to Studio Paris again just how the bouncers treated us and talked to us which ruined my birthday. We decided to go to underground and had no problem at the door, the bouncers were nice! My friend let someone inside know how studio paris ruined my 21st and I was upset. So they said we will take care of that & brought out a bottle on the house with a whole set up. Thank you for turning my night upside down! It was a great time!

Br
Review №49

My 3 friends and I had an amazing time here celebrating our birthdays. We arrived around 10:30 pm and since it was early, the manager gave us a personal tour and gave us a round on the house. We loved it. Fun crowd!

Sh
Review №50

My Ralph Lauren shoes.where not good eniugh ... When the guy in front of me is wearing moccasins .... they are Awfully picky for being a bar thats built and dirt. Turned 4 women away because my shoes were not high heels enough. When bouncer looked like he shopped at Marshall.

He
Review №51

Just went there with a group of 20 cash ready to have a good time. The white dude in the entrance didnt let me in supposedly for being to casual, ( ferragamo shoes , lacoste polo and some dak dress pants) there was actually people coming in in air force ones and t shirts. Talk about being racist , first time coming in and didnt even let me in..... little do this people know that i own a club myself. Horrible HORRIBLEE CUSTOMER SERVICE. Super racist , thats coming from an American Citizen. ME.

Da
Review №52

This place truly sucks. They think theyre a club in Hollywood or something but when you walk inside its very small and below average. The people that work there are not very good. Very below average place youre better off saving your time and going to another bar/club if youre in Chicago. Believe me

Ma
Review №53

Do not check your coat at this place. My coat was stolen from the coat check.

Jo
Review №54

I dropped off my friends (3 girls and a guy) and went to park the car. When I arrived 10 minutes later, there were only a few people in line so I thought I would get in quickly. After waiting in line for an hour and watching a few hundred people go in before me, I realized that this club was sleazy. Bouncers only take girls or parties with girls. One bouncer even told me youre wasting your time man, we arent taking single guys. The only way I could get in was by slipping a bouncer $100. Inside it wasnt much better. Unless you had a table, there was hardly anyplace to stand/dance. I guess if you like bouncers telling you to move all the time and a bunch of people bumping into you all night, its a decent place. Music was awesome and drinks were excellent, but everything else about the atmosphere was sleazy. Not sure what all the hype was about, but there are many other bars and clubs that are way better.

An
Review №55

Love this place! Just had my girlfriends surprise birthday party here and it was wonderful. We have gone multiple times and they have never been rude or disrespectful. They have great customer appreciation and its one of the best spots in town.

Sa
Review №56

The bouncer is a nincompoop. Tried to push me for no reason and when that didn’t work, called his boss. Boss was marginally sensible - Tyrone Collins. Took me outside to check what happened. Still didn’t have the courage to tell his bouncer to behave. Weak!!About me - never been thrown out of a bar in 20 yrs. Not even here. But I’m never coming back again! I’m glad that I don’t live here. And even if I visit, I’m never coming back again.Btw, still here, waiting for a friend to come out. Word of advice - don’t waste your 20. I know it isn’t much but might as well spend it somewhere worthwhile

Sa
Review №57

Only Arturo make these please great

Fe
Review №58

After being at this club on the morning of St. Patricks day, I lost a very important item to me. After 2 days of non stop calling and reaching only voicemail , and emailing their lost and found email NO RESPONSE. EXTREMELY unprofessional , what kind of business runs like this? Do you not care about customer service? Extremely rude bouncers and security at the club. NEVER coming back and would never recommend again.

Me
Review №59

I will not be coming to this club again. I will also be sharing my experience with everyone I know. I had planned a party with initially 9 people-$1000. We ended showing up with only 5 people. $750 they said. We were placed way in the back by the door, I’m guessing because we only had two females in the group. Then our friends showed up and because they were men they were unable to go in. Only one girl was able to make it in.We ended up getting a 2nd bottle when our friends showed up outside. They couldn’t get in so we didn’t even get to finish our second bottle and had to leave—And I was charged $1100 for the night. This was such a disappointing experience when I heard such good things about this place.

St
Review №60

Where to start with this place... Drinks are WAYYY over priced. This club only caters to those who have bought bottle service. There is basically no room to dance and if you dance where bouncers dont want you to be prepared to be shoved around. No one is on the same page with anything. If you like to anoke and you go outside they will give you three different directions on how to get back in and then they will end up pissed off. Last rant about this place and Im done. I went with three buddies. One of them had two credit cards and an ID that I still think was taken by a waitress. One of the worst places we went to. Should have stayed at studio Paris...

Fe
Review №61

The doorman are tough initially but they let you in if you insist.The place is good and the music also - but dont expect too much.Nice people - but not some of the security guys. Specially one with red head and bear around the mouth - so unrespectful! He ruined all the experience.

Ma
Review №62

I moved around quite a lot and lived in several different countries and went out to good clubs in many major cities and I have never been to a club like Underground.Its definitely not easy to get into Underground and thats actually the first thing I appreciate. I rather not be able to get into a club every single time knowing I will always enjoy the crowd once Im there. But what makes the place so special are the people working there. For a prime club like this, the staff is very respectful, humble and just truly good people. I never enjoyed talking to the staff as much as I do in Underground and its even a big part of what Im looking forward to when going there.Quite a long post - but I thought its worth sharing as its just really special and unique.

Da
Review №63

Cool vibe but after ordering a red bull, they have me one with sugar. I asked specifically sugar free, and they said too late. Bummer.

Sh
Review №64

Last night i had a HORRIBLE experience at your club, While me and my friend were standing in line to go to the bathroom a grown man came from behind and yanked my hair and threw me to the ground all because his girlfriend pushed me to go to the bathroom and i told her to not do that again. The security guard saw it right away and took him to the side before any of us could do a thing. However because he had a $7000 tab he was not asked to leave, instead they asked me to leave for being so upset and had me waiting outside for 30 minutes saying they were “handling the situation” because he had a $7000 tab and they needed him to close it out first in order for him to leave also we also had a tab and table as well, so as time went by and I’m waiting out by the curb where they told me to wait until they Bring the guy out my friends text me from inside saying that the same guy was still at his table enjoying himself as if nothing happened. I had went to one of security guards outside and he states he wasn’t “getting a reply” from his boss and i still was not able to come back in as if i was the one who assaulted someone, i am writing you guys so make you aware that i have already contacted your local police about this assault that happened to me last night at your club and you guys did NOTHING simply because “money is more important” so this is how you guys treat women, my three other friends who were witnesses to this situation have sent in our reports and i will be pressing charges against you guys and your club for assault, we also have video of it to on one of my friends phones who was there as well but I’m sure you guys have video of it to along with the guys name and information because he did have a tab with you guys, if someone from your guys corporate office or the manager in charge would like to reach out to me because last night was completely unacceptable I get assaulted by a man and I am the one who gets kicked out because he was paying good money basically I do not appreciate you guys allowing someone to assault a woman and in that such away just because money over sees everything in your guys eyes and i will do everything i can to make sure everyone is aware about how you guys treat women and how you guys horribly handle the situation last night. I AM COMPLETELY DISGUSTED AT HOW I WAS TREATED!! Everyone involved including the security guards and owner that is how they treat women!!

Av
Review №65

My twin sister and I celebrated our 21st in Chicago and happened to stay right next to this club. It was an AMAZING experience, incredible service, and great bouncers. The whole night seemed unreal with the kindness and good vibes. Our group of 5 happened to get free cover, free coat check, reserved tables, and bottle service. The only thing that was a little off was when I was ordering our birthday drink with the ticket we got and the bartender said if they don’t see cash they won’t serve me.. even though I had cash in my purse. Felt disrespected, and that didn’t give me the experience at first to want to spend or after that tip someone that insulted me and wouldn’t serve me cause they didn’t think they wouldn’t get tipped.

Ni
Review №66

The guards are discriminating people! They are awfull!!!!!

Al
Review №67

Never felt so discriminated in my life!! We were so excited to try this club out and drove a whole 50 minutes to get here from NWI and got a hotel and everything just to get told by one of the bouncers “if you have no table or reservations don’t even waste your time” after waiting 20 minutes before they told us that that they were gonna start letting people in. If you are gonna have on your doors or website that you’re open from 10pm to 5am specify that it’s only if you’re a bunch of skinny classy white girls that know a bouncer or have reservations! We were with a group of 3 guys and 2 girls. My friend only wanted to enjoy her 24th birthday and it was all a waste of time!!!

Mi
Review №68

Honestly, the bouncers are not racist at all. If youre polite and follow their dress code, youll get in fine. I came here based on a friends reference and loved it so much. John and Eddie (a few of the infamous bouncers that people kept ranting on) were incredible. They were friendly and cordial with my friends and I from the beginning to the end. They made is feel safe and watched out for drunken guys trying to get into our table. Which by the way, was free to us all night. Thank you so much for making our first time experience unforgettable with your generosity. Human kindness still exist even if it comes with stern faces as they have to look serious while at work.

Ka
Review №69

The bouncers here really ruin the atmosphere..we were here yesterday and was heading in when one of the bouncers split up our party and told us to get back in line. I asked him how can you split up a group and he responded Im just doing what my boss tells me to do just to let six other groups in that were not there for a reservation. We remained calm and didnt cause a scene but it was frustrating being in the front waiting to get in with the rest of our party while this bouncer is altogether ignoring us and letting other people in thats behind us. Fortunately another bouncer recognized us and let us in with no issues, but it shouldnt have had to come down to that. Chicago has a plethora of clubs, bars and lounges that have great bouncers with great people skills if Underground doesnt get better bouncers I dont see how it will last while better club scenes exist.

Co
Review №70

Went here because it was open late, and never been here before. Gave the door lady my card for cover and she told me it was $20 so I left but forgot my card. Came back 10 minutes later to ask for it and said they didn’t have it, and bouncers acted like macho tough guys, although I came in as reasonable and calm as I could. (Because not a big deal all it takes is a phone call to cancel). The girl taking cards for cover is either very petty or def. needs more money. Bad staff. Won’t bother with this place anymore.

Pe
Review №71

Got in with out a wait! They had complimentary chocolate chip cookies that were truly reminiscent of the homemade quality my mother would conjure up! Would highly recommend!

le
Review №72

Horrible place with horrible music and people! Don’t waste your time here and go somewhere else with class!

Ma
Review №73

Most Disappointing Experience Ever! Honestly, a professional establishment should pride itself on consistency and class however, this place grossly lacks on both. It reeks of incompetence with untrained door handlers, so called promoters. Martin, the kid by the entrance has no sense of who to let in and not. Ignore the BS reviews below, you can dress nice all you want, and get there as early as you want; as long as you are not a friend or an associate of the dude by the entrance or the one watching through the cameras, you are completely ignored and told to buy a table as a gentleman when the inside is completely empty. Not only that the décor inside is cheaply made and drinks are overpriced. I visited this establishment when I was in Chicago for a work conference and it was sad to see so many professionals who wanted to have a good time and dressed appropriately turned back over arbitrary rules. While other kids with ball caps and t-shirts were allowed through.This is the epitome of the ultimate dog and pony show and it needs to go out of business fast. I am counting down the days and I will be there to dance on its grave. DO NOT GO TO UNDERGROUND.IT IS A WASTE OF TIME!!!!

Ch
Review №74

Do not go. You will get mugged. It has happened to 8 friends. The staff and all employees know this happens and simply watch. DO NOT GO. YOU WILL GET ACCOSTED.

Jo
Review №75

Very swanky nightclub!! Great DJ spinning dance music. Drinks are, well they are!!! Opt for bottle service otherwise you can be empty awhile.

Ja
Review №76

They dont return messages or emails.

Li
Review №77

Me and 2 of my girls came to this club around 2 a.m. and there was a huge line, no one was let inside, but somehow they let us in for free. Maybe those who didnt get in didnt have the right dress code or what.Idk.Bouncers were very polite and nice, music is awsome.My first experience was great.

Er
Review №78

Dont waste your time. Paid for a bottle and they Had to clean up at 1 am so they took my bottle away at 1 am.

So
Review №79

The nightlife industry in Chicago should be ashamed of this place. Went there with a friend and 3 ladies. We were in dress code but Security was obviously just allowing ladies in even after we agreed to purchase bottle service then something must have struck his head and he just turned around and pushed us. One of the ladies asked why and just grabbed her literally by the face and pushed her to the extent that she ended up breaking her left heel. Disappointed. Especially since I’m an industry person in my hometown.

El
Review №80

Those that work at this club have no idea what customer service is. I was shocked to see such an absence of customer service after having been to reputable clubs like Studio Paris. There is no comparison- this place cant even be considered a competitor.After a friend invited me to come and had a table, I decided to come despite the things Id heard about Underground. When another friend and I got to the entrance, I told a worker that my friend inside had a table. Not even looking me in the eye, he responded, Tell him without even indicating who he was- mind you, he didnt bother to call him over. After guessing who he was referring to, I had to shout the man down trying to get his attention IN FRONT OF the worker who just stood there ignoring us. This is not the idea anyone looking for a club experience has in mind.When I told the man with the iPad my friends name, he said Oh yeah and directed the workers to let us in. After not being escorted or told where to go, we were shouted at to go around the ropes (although there was no line). Nobody escorted us in or directed us to the table. When I saw the man with the iPad inside shortly thereafter, I asked if he knew where the table was or could tell me which section or room. He waved his hand as if he were waving me away and again without even looking me in the eye said no and suggested I had to figure it out.After walking around the entire club pushing past people and getting shoved out of the way by security as we walked down aisles looking for our friends, we finally found them. The nearby security stood on the wall literally staring at females behinds as they passed instead of being alert to the safety of the patrons. Disgusting.If I could, I would give this venue 0 stars. The only somewhat-positive was the DJ. Even though he played 10 Drake songs in a row (literally) without playing anything from the album that just dropped, at least he was good at mixing the music he played.

Ka
Review №81

Its fun if you like that kind of crowd.

Sa
Review №82

They worked well with me for table reservations. We got free cookies at the end of the night for our birthday girl. It is disappointing that we did not get comped a free bottle when there was 18 of us girls though. In Vegas we would have gotten better deals.

Qu
Review №83

Love this place. Great ambiance. This is an upscale club, so dress to impress, make sure you get on a guest list. Early arrival highly suggested.

Ja
Review №84

Absolutely horrible. A friend of mine was physically dragged out of the club by his neck.... and seriously...... seriously.... for being homosexual.... its 2014.... this is not arizona.... underground can suck a dick!

su
Review №85

The worst place in the city, Ive never felt more uncomfortable in my entire life. Its over priced mean,rude employees especially the bouncer and I do not recommend it youre better off going to 858 or something

Je
Review №86

Not at all impressed with this club. My friends come here a lot and always tell me how they get scammed on bottle service because apparently the waitresses dont know how to count money. I decided to give it a try anyways and thought maybe it was just a one time occurence...it couldnt be THAT bad, right? So I came here with some girlfriends on a busy Saturday night and could not believe just how horrible the service was. Our waitress had an attitude with us from the start and made us feel very uncomfortable. And from what it looked like, she had an attitude with other waitresses as well? She then gave us one bottle when we specifically asked for 2 AND ended up charging us for 3 bottles!!! We spoke to a manager who corrected it but looked very embarrassed and didnt seem to want to go near, let alone say anything, to our waitress who did not apologize at all. Needless to say, she didnt get a very good tip. That was pretty much the last straw and the whole time this was happening, these two patrons at the table next to us were throwing drinks on each other...while security was doing nothing about it.... The music sounded like every other club in the city and the atmosphere is so crowded, so be prepared to rub up against sweaty patrons non-stop. My tip? Dont spend your hard-earned money on poor service and a nasty atmosphere. There are FAR better places to be.

Jo
Review №87

Fun time. Good music and nice bartenders. Expensive so be ready to spend money.

L
Review №88

Great atmosphere. The staff is not racist however. The entry bouncers follow the instructions of 1 black person to every 6 white person every 2hrs. And the black person should be completely well dress. No casual shoes of any kind must be expensive freshly shined shoes. If you are black regardless if male or female and a group of 3 or more just turn around. They have plenty black bouncers so according to them they are not racist. But the entry policy of this night club is a racist policy

Fa
Review №89

Cool music and we had fun night mostly the service on the bar were good

Ra
Review №90

Terrible music, terrible bouncers, and awful customer service. All around awful. Never come here

Vi
Review №91

Bouncers are racist and do not treat people well. Again the bar or dance club itself is not so well either. It looks like upscale place however, the crowd in there is cheap stuck up and pretentious! I would not recommend this place for anyone in chicago to hangout or have fun. There are many other places lot better than this one!

Ro
Review №92

The bouncers were awful!

ja
Review №93

I was called a ni**a three times and threatened to be shot because I was close to a potential altercation while waiting for my lyft ride outside of the venue. When I consulted the bouncers for help they did not respond. I’m appalled and offended that because they are not there to crowd control, they just stand around.

Do
Review №94

Please, please, please do yourself a favor and skip this place. Im rating it 1 star because Im unable to post without selecting at least 1. I showed up at 10:30 pm (very early to avoid the issues many others mention) and I still was unable to get in because according to the imbecile at the door the place was all booked. Again there was NO ONE in line. But he did offer to let me in if I purchase a bottle for the small fee of $1,000. After setting him straight, my friends and I enjoyed the Chicago nightlife in many of the other neighboring clubs.

Mo
Review №95

I guess they dont admit men after 12am unless you have a table/bottle service. once you are in, everything is expensive and watered down. but they give out freshly baked cookies at the end of the night.

De
Review №96

I came to this club for my best friends 21st. Our group had a table and reservation but I got denied entry because I had shorts on. Just keep in mind that it was 80 degrees and humid at that time. I was wearing a nice collared button up shirt, sperrys, and khaki shorts not gym shorts or jean shorts. The bouncer was somewhat respectful but he didnt give me a valid reason for why shorts werent allowed. During this time the bouncer let in a bunch of white girls, some wore ripped up jeans and some wore shorts. They obviously got in just fine. I am giving this a 1 star review because I missed out on my friends 21st, wasted hours of my life, spent alot of money getting back home in the suburbs because the trains werent runnings, and that they let in a guy in my group who had a wife beater, a cheap flannel (that was not buttoned up), and old sneakers. Another guy in my group had t-shirt and jeans and gym shoes for their attire and they got in. The dress code is inconsistent and I also happen to be the only minority in the group. So the other reviews about this place being racist raises a lot of suspicion. Regardless, my main gripe is the inconsistent dress code. Im pretty sure that I would of had a blast at this club but I got denied so I didnt get to enjoy that experience.The dress code that I just found on their site doesnt not mention anything about khakis shorts. Only to avoid sports wear. I definitely followed their online guidline on what to wear.

Ja
Review №97

Dont pick up here if you are a ride share. The bouncers are extremely rude and they dont respect you. They kept hitting my car on two different occasions. They also threw coins at my car. I called the location and its been 3 days. They dont return my phone calls. I hope this place goes backrupt.

Aa
Review №98

My girlfriend was doing a fashion show at this club, she invited some friends, when I got there one of her guy friends was just arriving. He was dressed quite well, button down, designer jeans, nice shoes. I was wearing a v neck t and chuck taylors. We were both on the list but only I got in. The bouncer said he was not on the list. Despite the confirmation email he showed the bouncer, he was still not let in. Why? Hes a good looking guy well dressed (much better all around then most of the other guys they were letting in). But.... he is Middle Eastern.I dont like playing the race card but this is quite obvious. I talked with management who said that the bouncer said he was not dressed appropriately... I had a t shirt and Chucks on.

Te
Review №99

This club is racist as they come. Im from North Carolina and Ive seen my share of descrimination, however this place tops the list. Not once, but two nights in a row me and my African American friends were turned away because we didnt have reservations. Yet the 10 white women behind us walked in without being asked if they had a reservation. Reservations for a night club? Really?Places like this need to be shut down and brought back to 2018 reality! Im a proponent for equality and this establishment and its staff have made a very big mistake.SignedBlack man of America

Jo
Review №100

Dont waste your time, money and nerves on going there. Check your bill before you pay it, trust me I know why Im saying this! This place is just ridiculous!

Information
56 Photos
100 Comments
2.6 Rating
  • Address:56 W Illinois St, Chicago, IL 60654, United States
  • Site:https://www.theundergroundchicago.com/
  • Phone:+1 312-644-7600
Categories
  • Night club
  • Bar
  • Lounge
Working hours
  • Monday:10pm–4am
  • Tuesday:10pm–4am
  • Wednesday:10pm–5am
  • Thursday:10pm–4am
  • Friday:Closed
  • Saturday:Closed
  • Sunday:11pm–4am
Highlights
  • Live music:Yes
  • Live performances:Yes
Accessibility
  • Wheelchair-accessible entrance:No
Offerings
  • Alcohol:Yes
  • Beer:Yes
  • Cocktails:Yes
  • Dancing:Yes
  • Spirits:Yes
  • Wine:Yes
Planning
  • Accepts reservations:Yes
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