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Reapers Electronics
3707 Scott Futrell Dr, Charlotte, NC 28214, United States
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Wa
Review №1

Mr. Perry is a Great Man to go see to repair your gaming system. Very quick and efficient with his work. Great communicator and is very professional. 100/100 !

an
Review №2

One of a kind!Called Reapers over the phone in reference to a PS4 HDMI port issues. The owner - I believe Will- got me in for an appointment rather quick. Once at the shop the owner started working on the console while explaining the issue to me. He educated me on how to avoid this from happening in the future. The owner is very transparent, forthcoming, and really about customer service. The HDMI port was fixed and I was in and out within 15-20 minutes. I was actually surprised considering some of the other places I’ve contacted about console repair in general. Hands down the best experience I’ve had with anyone in the “tech repair” industry.Thank you !

na
Review №3

The owner was very helpful and I appreciated that you could make an appointment particularly with COVID19 going on. Reasonably priced and very quick for PS4 repair. It was worth the drive from Winston Salem to Charlotte!!

Re
Review №4

I always bring game consoles to Mr. Will, he’s great at what he does. And if there’s a problem after his service, he’ll fix it with no issues. Always great service when I come.

Ma
Review №5

He was awesome fixed my ps4 in 30 mins has great skins as well

Ro
Review №6

Two systems ps4 and xbox one x both repaired by him only needed minor stuff now they both dont work. Bad business

mu
Review №7

The owner is very quick, knowledgeable and friendly! He was able to fix the Bluetooth reader on my ps3 for only $60! I suggest coming here first hand!To the owner: Thank you soooo much for your help! Youre a life saver! :-)

Ch
Review №8

Excellent service.. fixed my sons playstation to perfection after he broke the hdmi port.. cleaned the inside like new.. would definitely recommend

Ed
Review №9

Great experience! I purchased a ps4 online and it was loud and overheating. He was able to figure out the problem and fix it within 20 minutes. Money well spent! Would recommend to everyone!

Se
Review №10

My xbox one would come on and go back off.. No one near me is south Carolina could fix it. So I called and he set an appointment and fixed it all within 45 mins.. Very professional and not expensive. I would definitely recommend this business and I will pass the word to my gamers!!! Thank u soo much

Me
Review №11

I absolutely recommend Reapers Electronics. I came to him in November and he replaced my son’s hdmi port for his ps4. I had to come back today to replace his fan and I must say he is awesome. Very friendly and informative. He explains everything he’s doing during the repair process. Check him out guys.

Se
Review №12

Really nice guy. Fixed my HDMI port on the PS4 in about 30 min. Cleaned it out and checked other inside stuff. Works perfect now.

Mi
Review №13

Fixed YLOD on my 10+ year old 60gb fat ps3, works like new! Well worth every penny for $60 repair fee. Would recommend to anyone that needs a console fix. Worth waiting for, he’s got a ton of consoles to work on because he is the go to guy for repairs and knows what he’s doing. Worth traveling from almost an hour away for a master at his craft.

No
Review №14

Will is a master of his craft. I couldn’t be happier. I spent hours upon hours researching and talking to every kind of “customer service” and got no where. I finally decided to seek out someone and hit the jackpot with Reapers. I was in and out in under 30 minutes. Will diagnosed and fixed my issue with my Xbox One X on the spot, while I stood and talked with him. Great work will be back again.

No
Review №15

Got a PS4 HDMI port fixed for me in no time. Great guy to do business with.

Ke
Review №16

Came in my guy sat down and worked his magic in front of me had a few bumps but managed to fix it right in front of me within an hour!! Good flat rate, knows exactly what he’s doing. Receipt included! Wholesome dude. Great doing business with ya!

An
Review №17

I recommend this place 10x over...repair guy is very friendly and fast! And they don’t take your item behind a wall it’s done right in front of you!

M&
Review №18

I had a playstation 4 malfunction and as I searched the internet trying to find a way to fix it, I ended up nowhere. I had a friend tell me that works at the video game store that this guy could fix anything. In less than an hour I was in and out. My playstation works GREAT now and the price was more than reasonable. I recommend this place to anyone!

To
Review №19

Took my PS4 in for a faulty HDMI port and he went so far above and beyond! Not only fixed the issue, identified and fixed several other issues. Ps4 works perfectly now. Couldnt be more pleased

Ev
Review №20

Amazing Work!! Fair Price! I’ll be back. Best in Charlotte with PS4 Pro

Na
Review №21

The BEST Game Console repair and hydrographic shop in Charlotte I would highly recommend. I had a broken PlayStation and it was fixed in less than 30 minutes at a great price

Ea
Review №22

Yelled at my girlfriend and said DO YOU HAVE A PROBLEM WITH IT. Whenever she asked how long until my controller is done. Also I was told it would take another 2 wks for me to get my controller and its already been 1. Dont go here he doesnt let you know about you stuff, like if he has to order extra stuff to fix it, if its done, a prediction on how long until you get it back. Worst place I wont be coming back ever. Really tuff to yell at a woman and talk to her like she is special needs!

Ma
Review №23

Reapers was definitely a haul from where I live but it was definitely worth the trip. I had a bad hd in my ps4 and was in an out in 20 minutes for $90. The gentleman that helped me was extremely friendly and we had a good conversation while he was repairing it. Definitely going back if I have any more problems!

ha
Review №24

Great service. Friendly owner.PS4 tech support wouldve charged me $140 and Id have to ship it to them. I brought my PS4 here for $90 and it was fixed the next day. Ill most likely be back to see how he can customize my controllers

Da
Review №25

Great guy. Honest service. Took care of us quickly. Would reccomend over any chain repair joint. You dont get this kind of service anymore. thanks again. Youve gained a lifelong customer!

Ji
Review №26

Great service! I showed up 30 min before it opened and he let me in and took care of my PS4 issue within 13 min of being there. Also you won’t find better pricing anywhere else

Sc
Review №27

Great price and great work on game consoles! The best around !

co
Review №28

Took my sons PlayStation 4 to this guy he fix it in a timely manner great price I will recommend this guy to anyone the issue I was having with my PlayStation he said he has never experienced before but guess what he fixed it

Mi
Review №29

Wonderful! Fixed my sons playstation 4 in no time. Great service too.

Sa
Review №30

Brought my sons PS4 Pro to get repaired and the service and experience was top notch. The owner knew exactly what was wrong and how to fix it. Very knowledgeable and he takes you step by step in the repair process sort of teaching you what went wrong and how to fix it. 5 Stars Highly recommendable ️️️️️

Si
Review №31

Great guy got it fixed fast

lx
Review №32

Great place fix my ps4 in no time now its quite and much more smooth

jo
Review №33

Great guy. Super knowledgeable, fair prices. Highly recommend.

De
Review №34

My PS4 Had A Overheating Issue, After Calling Reapers Up He Told Me Exactly What Was Wrong With It. Saved Me Over $200 From Going Out And Buying A Used System. I Highly Recommend. Best Price & Fast Service.

Ro
Review №35

Great service...

Al
Review №36

I recently went to reapers for an hdmi repair. Staff informed me a new one was a better fit for longevity and included a complementary clean. Very professional staff.

Ji
Review №37

Great electronics repair shop specializing in xbox and Playstation repIr and cleaning. Alwaya quick friendly service.

Je
Review №38

Ps4 pro said it was running hot after 15 mins of play time. reapers cleaned the ps4 and replaced the thermal paste while I waited!Update: Ive been playing for about 3 hours and I havent had any problems!Thanks for fixing my ps4

Ce
Review №39

My bf requested I give a review ::“These guys are LIFESAVERS!! “— my bfXbox rep said $140 to extend warrantyGameStop only take $100 for trade inWent to this location with Xbox one S that lost all power to it from a terrible thunderstorm we had. This man was available , and VERY FAST with his service!! No questions asked everything was done within 10mins as promised WITH 6months warranty included on his work!PRICE :: ️️️️️. Repaired short circuit for $65 + warranty includedLOCATION:: ️️️ ️decent side brick shop attached to other businesses dark colored store sign

Jo
Review №40

Will was very knowledgeable, fast, honest, and friendly. Id reccomend him to anyone

Li
Review №41

My PS3 HDMI Port was messed up along w/CD Disc Tray, Not Only That but my PS4 HDMI Port was messed up as well, so I went to google to find a shop that fix Game Console & I found one called Reapers Electronics; There place, employees were Great that fix my Playstation less 3days.I Highly Recommend Everyone Togo There.Also #ShoutOutToGoogle For Making Google So Everyone Can Find What They Are Looking For.

Ja
Review №42

Very fast!Fixed my Xbox in 5 minutes and defiantly the cheapest.

Ci
Review №43

I’m not the type of person to usually give reviews for store ands places that I go to but after the fantastic customer service I received at Reapers Electronics there is no way I couldn’t show some way of gratitude. I brought in my broken ps4 pro with a screwed up hdmi port and came out with practically a whole new console. Before I found reapers I was calling all over the place and everyone would tell me the repair would be 140 dollars and that it would take two weeks if not more. When I went into reapers not only was it 50 dollars less than the prices other stores were requesting but it basically took 20 mins. Definitely coming back for my other broken consoles - Chris

Ro
Review №44

I feel I can trust an electronics repair shop to fix the blue laser in my PS3 when they have a whole box of those lasers in the back. Practice makes perfect. Didnt know those things were the first components to go. Helpfully explained to me about the laws of physics and why blue lasers burn out faster than the red ones for DVDs.Also fixed my PS3.

Ry
Review №45

Excellent service, very nice people! They explained exactly what was wrong with my system and how they would fix it. Great price too. Would highly recommend.

Ke
Review №46

While its nice to find someone willing to fix your systems when other places turn you away its good customer service that is still required. I took my mentees PS4 to this place back in January and havent received a single phone call or email about its status. Calling and leaving voicemails doesnt seem to do much good. While the execution of the repair may or may not be good, its simply not professional to hold onto someone elses property and not provide them updates. I was doing this repair as a gift for my mentee working hard in school...now it looks like I just gave his system away.Update: After leaving the original 1 ️ review I received contact. He let me know it was a misunderstanding and he had made attempts to contact me though I never received them. He was a great help in getting me sorted out.

Ty
Review №47

Need your game console repaired? The owner Will has been repairing them for almost a decade. Feel confident taking your console and other electronics to them. They also run another business in the same building called Grimms Hydrographics. Grimms provides the best hydrodipping and painting you could possibly find locally. Expect a laid back and smooth experience.

Gr
Review №48

I came in on Christmas eve and needed a ps4 hdmi port fixed so i could give it to my stepson as a gift and william was a life saver. Hes fast, respectful, explains everything and damn good at what he does. Thanks so much!!!

Ka
Review №49

Cant rate them because I cant ever seem to catch it open, even after making an appointment. I spoke directly to the owner, made me an appointment for Saturday 7/27/19 at noon but he wasnt open nor did he contact me to reschedule.

Ta
Review №50

Couldnt find a reasonable/reliable place to fix my sons GC.. The young man was very helpful..Will be back..

Br
Review №51

Reapers fixed my custom PS4 controller at a great price. Ill never have to replace another controller because a $6 part wears out. Five stars!

Ma
Review №52

Excellent customer service, great, friendly people. Had a backwards compatible PS3 system that had yellow light of death, fixed within two days for great price. I would not take my electronics to anywhere else. They even helped me save money by troubleshooting something that was wrong with my HDMI output.

Sc
Review №53

Fixed my Xbox, cleaned my disks so they were usable again! Super friendly staff. had me fixed up and ready to go the same day. Very professional and very knowledgeable. Cant say enough... AWESOME place !

re
Review №54

Pretty cool staff and excellent service. Best place to fix your PlayStation

Xa
Review №55

This business is awesome! They did all of the repairs right in front of me and even told me what the problem was. They also did a live test right in front of me. They also threw in a 90 Day Warranty! I highly recommend this business to anybody that is looking for game console or computer repairs.

Jo
Review №56

I love this place

Sa
Review №57

They fixed my Xbox in 15 minutes. For the cheapest price in charlotte. Very knowledgeable. 5 stars

De
Review №58

My PS3 has not worked in 6 months and 1visit to Reapers fixed my game like its brand new. I took the system to other places and after leaving the game with other businesses for days they would call and say there was nothing that could be done. Will from Reapers had my system up and running in 30 mins!! This guy is so honest I would refer everyone to him! He didnt take my game out of my sight during the process!!! Very honest business!!!

an
Review №59

Excellent service, reasonable prices, backed by warrantiesQuick, knowledgeableExplained exactly what was wrong and why it happened.Recommend anyone who has ANY problems with any electronic devices to go see them FIRST!

Os
Review №60

Very professional, he will answer all the questions you have, I took my Xbox360 Slim he was very honest, he told me the cost of the repair will be as much as buying a new one and the most awesome part he didnt charge me for the disgnostic since he couldnt fix it on the spot THATS WHAT I CALL GREAT BUSINESS ETHICS (some other people tried to charge me just for looking the xbox). For sure I will go back if I need any electronic repaired and will recommend him to my friends.

To
Review №61

Fast and quick, saved me a ton of money!

Re
Review №62

When there to get my hdmi port fixed wich they did a god job on that but i went home to another problem with my system that i was told was a 180$ job i believe someone made a careless mistake with a fragile motherboard but overall it was good repair great customer service

Da
Review №63

Reapers Electronics fixed my playstation 3. My blueray player went down and they were able to switch out the whole disc drive. I had a running ps3 30 mins after I dropped it off. Great experience would go again.

Ty
Review №64

Great service fixed both my PS4s explained what caused the problems and the steps they took to repair any other problems I will definitely come back I loved the experience I had here

To
Review №65

Great place for Playstation repairs

Me
Review №66

Amazing. Professional with excellent, fast service.

Th
Review №67

Walked in game was fixed in minutes

Dr
Review №68

He told me whats wrong with my Xbox 360 and fixed it with no charge at all! :)

Information
15 Photos
68 Comments
4.8 Rating
  • Address:3707 Scott Futrell Dr, Charlotte, NC 28214, United States
  • Site:https://www.facebook.com/ReapersElectronics/
  • Phone:+1 704-588-5558
Categories
  • Electronics repair shop
  • Cell phone store
  • Video arcade
  • Video equipment repair service
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:9am–1pm
  • Saturday:Closed
  • Sunday:10am–5pm
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