This was my first trip to Austin and I am so glad we on this city tour. Our driver Milan was knowledgeable and made the trip more fun by adding her stories tot he standard narration.This $25 trip was well worth it. Comfortable clean cool van carried us around the whole town including the top of hill country to see the million dollar homes and breathtaking views of the lake.

Open to air bus tryp in the city of Austin, the bus not only take you on the road tryp but also on the water. One tryp gives you two type of experience!! The drive of the Bus/Captain of the ship give a good commentary which gives the information about the city and make the tryp interesting and exciting. The tryp is arount 1hour and 15 minutes long and being you back to the starting point.There is a sovinere shop in the center from where you can buy the memory of your tryp to Austin USA.

Took an AO tour very cool awesome folks here....loved it I would recommend AO tour first

Love Austin just wish I had more than a day to spend there. So much to see. Highly recommend The Duck Adventure Bus Tour!

Everyone was helpful and friendly. Gave us a good list of things to do while visiting. Upstairs had a cute history exhibit that adulats and children would get something out of.

Harrison is a great help and resource. I asked about lockers and he mentioned bag check, and was going to go out of his way to see if he could find lockers near by. What great staff!

A very cozy visiting center in Austin. Great atmosphere and great service. I highly recommend!

My tour guide was matt..(i believe)he was really nice and friendly and gave good tips on places to visit while in town..we ended our tour with ice cream

Even though I’ve lived here since 2010 I’m not much of a partier so I had to figure out what to do for New Year’s Eve. Natalie was beyond helpful. She helped me figure out exactly what I was going to do and what my options were. Mind you I know how to navigate the Internet but the information out there was confusing and I really wanted a personal touch of somebody who knew Austin we’ll. I am so glad that there is someone you could talk to and ask these questions to and who is exceptionally helpful. Thank you Natalie and thank you Austin visitor center!

Harrison was enormously helpful to us. We walked in off of the street, barely knowing our way around Austin and left 10 minutes later with an annotated map and directions to several great sites nearby. We also learned about a great walking tour the next day. Thank you Harrison!

Easy location to get to, and explains excellent details of the downtown area.

Very busy on hot Sept. day. Young man at counter was helpful and seemed to enjoy his work. City guide I was given had a map with verbiage too small to read.

Knowledgeable and friendly staff!

This is a great place to stop and check in. Awesome knowledgeable people ready to give great advice about the city and awesome places to visit, eat, and drink! Our tour met there as a starting point. But we got there a bit early and had a chance to peruse all of the amazing items. My group ended up deciding it was worth it to come back after our tour and buy some goods. Bottom line cool place to stop and cool off. Get info and even a cold water or soda to go with you.

We did the duck tour and had a fantastic time! The tour guide made the ride siooo much fun. The bus turns into a boat!!!!

I didnt catch the name of the lady that helped, but she was a great help & wealth of information. She was super nice...everything you would expect from a person at a visitors center.

We got tickets to the Austin Duck Tour online, then got there almost an hour early to ensure we wouldnt miss the tour.They announced the bus was ready and people literally stormed the bus. In the time my husband waited for be to come out of the restroom, the bus was full and about 12 of us will told to come back for a later tour. Another family told us this exact thing happened to them the day prior.It looks like theres some precedence to them overselling the bus, then kicking people off when its full. So yeah, get there early and book it for the bus. Or maybe skip the duck tour altogether

This visitor center was awesome. I first went there to store my bag for the day in downtown. The staff was super helpful and it was only $8.I picked up a map and ended up going to a few suggested places. I would highly recommend stopping in if you are in Austin, the staff was super knowledgeable. They also have tours starting from the location and there is a parking garage right next door.

The place is actually very nice, and it has lots of Texas themed gifts that I have not seen anywhere else.

Super friendly service, power outlets and some seats to chill before you continue your tour

Great place for quality souvenirs and, of course, tour tickets.

They give good information in a friendly way. There is a plethora of brochures plus a small but nicely tended gift store.

The employees here are super knowledgeable and a good place to start your exploration of Austin, which Is an awesome city to spend some time in!

Staff were helpful and well qualified...I enjoyed 2 different tours originating from this visitor center...snacks and restrooms available as well as curios to buy to take home...

Great facility which offers tours of the city. I learned so much about Austin. Highly recommend.

Super helpful staff here will help you find your groove in Austin and beyond.

Friendly staff, and everything you need to know about Austin is here. Take the duck adventures your, you wont regret it...

Lots of information and an excellent gift shop. Its also a place to sit and relax.

Was able to find great deals and things to gift my sister. She loved her Frida coffee mug and backpack pins. The museum is also a great entertainment. Great little shop to find weird but cool things

They have so many fun things to do! A little hard to find but the tours make it worth it.

Very friendly Staff. Good starting point if you have never been to Austin. Parking is also provided at a good price.

Typical visitor center but with that Texas flair. Boarded the Duck tour here.

Pretty awesome space! Its changed a lot since the hey days. There is a small space for events. I was there for the Music Video Festival and it was a cool spot. My favorite thing are all the local wares from hot sauce to kitchen towels made by artists in Austin. They are fun and really touch on the personality of Austinite. Even if you live here, its worth checking the items out and supporting local creators. Also, dont forget to check out this cool neon sign!

Great information to help you find info about stuff to do. Sells bus tour tickets!

Was nice. Some sitting area and gift shop available.

Austin Visitors Center was a great place to start exploring Austin. Took a van tour by AO tours. 90 minute tour was great and visitors center had convenient parking to make it all convenient.

This place is amazing and easy to locate but some spot I spotted scattered trash.

We had a ton of fun and learned even more!

Hard to find during construction. Nice staff. More store than information center.

Not really a visitor center, its more of a central booking site for various tours, and a retail store for various tourist-y items. There are a handful of booklets that a traveler would find helpful, but this is nothing like other visitor centers weve visited around the country. Its in a section of town with no nearby tourist attractions. If you are in the area, go ahead and stop in, but dont go out of your way to go there like we did.

Great souvenirs, friendly staff, good prices. Definitely recommend

The guide was fantastic, knowledgeable, funny and witty. Her 1 liners were terrific. Dont forget to pickup a few souvenirs once u get dropped back at the visitor center.

No one ever greeted or talked to us the whole time we were there. I thought that was odd for a visitors center. But I got the smashed penny I came for so I was happy.

Fantastic helpful staff! Mary and Dominick were very knowledgeable and helpful!!! The visitor centre made my trip planning far more enjoyable than Ive experienced so far! Good job Austin!!

Lots of brochures, but not a lot of information from the employees; plus parking is difficult as there is construction right outside their door. Parking garage is very expensive.

Great place for quality souvenirs, but the staff are unaccommodating.

Lots of souvenir trinkets, if that is what you are looking for. Neatly organized.

Very helpful staff for planning your stay in Austin. Hard to find though, it is actually a block south from where Google says it is.

A great place to start when visiting our city!^^

Everytime we travel to a new city we go to the visitors center, they are always a huge help. But this time, wow! Harrison was fantastic, he really knows his craft and spent a patient amount of time with us. Not to mention he knows Austin. We left confident that we had a plan to tackle the city. From food recommendations to historic areas and sites to museums and cultural centers. Harrison knows his town!

I loved this center. Representatives are really knowledgeable and informative. Reasonable variety of gifts and you get more bang for buck.

Great selection of merchandise and the staff is friendly and helpful!

Excellent tour of the city 90 minutes.

$8 a bag to store for a couple hours. Nice to have the option but we decided to walk a mile with our bags instead of fork over $32 to store four small luggage bags

Lots of helpful volunteer ? staff to answer questions

People were super friendly and helpful! Especially for those just moving to Austin. They will tell you the ins and outs!

Very chill, nice souvenir options and great travel material.

Not conveniently located. No pricing on several items, made it difficult to decide if I want to look into purchasing.

I love this souvenir shop. Allan and Izzy were both so helpful and Allan kept me laughing as I was pen picking lol. Great job guys. My sister and I enjoyed our weekend here in Austin. The 90 minute tour bus tour was great. We will be back for sure.

Love the new inventory! Not only can I get a souvenir unique and locally made, its also something someone would want!

Quiet, relaxing, enjoyable shopping with really nice restrooms and friendly, helpful employees.

Very smooth... friendly staff, good service, clean... but needs more seats

Erik was a great guide and funny.

Hospitality and the Duck Adventures tour bus is excellent, the Duck driver is very friendly and fills you in in such a way that theres never a dull moment with him around.The service i got from the moment i walked into the lobby till to the last minute i stepped out of the tour bus really exceeded my expectations.

A lot of tour start here. There are a lot of cute souvenirs. They can storage you bags.

I like the busyness of the place. Duck tour was informative and enjoyable. I like it better than the Double Decker because it goes into the lake and enjoy the beautiful scenery with the kids.Men watch out! You have to find the secretly hidden sign to guide you into the MENS restroom. If you go by assumption (as a visitor), youll end up in the ladies one! They dont have a common entrance.

Very friendly staff. Also a great place since you can have them store your luggage. Area is very walkable too. Recommended for when youre waiting for your hotel check in or after checking out

Good place, unfortunately its location is not the best

Great downtown location. Offers luggage storage from open until 430p for $7/bag. Staff is very knowledgeable about all Austin has to offer and can make great recommendations catered to your areas of interest.

I didnt know a visitors center could be so fun!!! Amazing merchandise!

Unique items, lots of good information and brochures

Great place to get info, super friendly group working there

Easy to spot, find tours and events, a must stop for all when visting Austin.

Went here for Duck tours.. Guy who cked us in wasnt so welcoming or friendly to say the least and didnt seem like he didnt like that we were using groupon( if u dont want ppl to use groupon then ur business shouldnt sign up for it) once our tour bus arrived Captain D was great, very friendly and even had jokes along the way..kept everyone entertained and informed of our surroundings.. it was a super hot day( maybe most machines would help or somehow getting splashed when we got to the water),our sweat kept us wet tho..lol ..my favorite part was going into Lake Austin and seeing all of the beautiful scenery ( high cliffs, and mansions) love Austin so besutiful.. Thanks for a fun experience Captain D!

Nice people, possibility to let your luggages in security for $6 per person /day.

I went to take the Duck Tour and learned of more great tours they offer. Truly the best tour guide hands down. He made it very interactive and entertaining from beginning to end. Great destination for family fun!

Great gift shop also tour bus pick up spot

This was an absolute wonderful place to go start here before you start your Austin vacation the people there are just so friendly so informative and absolutely will go out of their way to help you

Nice place to stop by for snacks and bathroom plus info to help plan your visit in Austin.

Really know Austin well, can answer any questions.

Great place to snag souvenir gifts and catch up on local events. Great space

Employees did not greet us. Never spoke to us while there.

Very helpful in helping us find things suited to our interests. They also have a cute gift shop. Ask for Sean.

They have a huge screen on the wall with video playing, absolutely NO sound. Whats the point?

Everyone was very kind and helpful. we took the Austin Hill Country tour and our guide was awesome and the Tour was great. Very informative.

Cute, helpful place for good tourist ideas. Great place to find souvenirs as well!

Very, very helpful. If you want to know where to go in Austin, this is the place to start.

Went to tour the city, bus broke down. It was very hot that day. Visitors Center seemed unconcerned. Not professional at all.

This is a great place to learn about the many attractions Austin has to offer. I used this as a home base before I could check into my hotel. $7 per bag is more than worth the convenience of exploring 6th Street unencumbered. The staff is so nice and very helpful. Plus air conditioning, bathrooms, and some wall outlets to charge your phone- I wish all cities had this amenity!

The staff and various item selectons top notch

Gave me Military discount, child discount. Very informative and pleasant service.

Cool building with great atmosphere.

It has several tours to accommodate the young and the seniors.

The staff was so friendly and helpful.

Theres no actual information here. Just the gathering point for various tours. If you are looking for info on the area, search else where.

Easy going place with friendly staff.

Staff is very friendlyand helpful.

Had a great day!!

Great place to start an Austin vacation.

All of the conventional staff members are friendly and helpful. The center is well maintained and conveniently located easy access.