Wow. This place was filthy. There was toilet paper laying out in the hallways. The kids working there were standing around with trash on the floor all around them instead of cleaning up. The bathrooms were dirty and out of toilet paper. The food lines had empty straw paper just laying in the floor and the counter tops. Who on the world was the manager the evening of Dec 28? I only took a few pictures on my way out. The whole place was like this.

I love it when we went they were nice to us and everything was clean no mess on the ground and the staff was good and good team was work on everything I love the movie we saw it was. Harley Quinn it is so cute and funny and little scared but it was so cool though. You guys made my day better and my mom love her coffee too

I have an unlimited pass so Im here all the time, and I consistently find the seats comfortable and the sound levels appropriate. I like being able to choose my seat before going into the theater, too. Concessions are an arm and a leg but, hey, its a movie theater: if you cant afford popcorn that costs approximately as much as a small private island, dont get it. I do wish they played all the movies advertised in their app, but some events are location specific.

Very nice and clean theater. They have a great selection of snacks. Candy, popcorn, pizza, hot dogs etc. You can even get a glass of wine. The chairs inside the theater were comfortable and provided adequate space. The staff who helped us with our tickets and snacks were great. Like all theaters the price to go to a movie and snack isnt cheap, but comparing this one to others, was a much better and comfortable experience. If this was helpful, please hit the thumbs up like.

This is my go-to theater in Asheville. Its always clean, well-lit and well-managed, and the seats are very comfortable. I like having plenty of room without being crammed next to the people beside me, and being able to recline is a huge plus. It feels like a much more intimate movie experience.I can also easily see above the seats in front of me, as the levels were well-made; I am 54 and have a big problem with this at another local theater where the incline is too gradual and the top of the seat in front of me cuts off the bottom of the screen.

Great local comic store in the lobby was handling out free comics...Asheville Comics!

Really great theater! fun date night!

I love this movie theater for a couple of reasons: they serve local beer on draft and in cans, they have really comfortable reclining seats, they offer 3D movies (we most recently saw Avengers End Game there as a #giftfromgoogle) and the theater itself doesnt have that awful popcorn smell. Plus, you can order your ticket online and skip the actual lines which is nice. Its a fun place to see a movie.

Regal Our theater failed at the sensory friendly version of Frozen 2. It WAS NOT sensory friendly. We had to tell them in was happening. I had to show them a screenshot at the box office to buy tickets. They didnt keep the lights on. They didnt turn the sound down. Since we were trying to see this showing, we didnt get tickets ahead of time. We were in the second row right by the screen. The louder it got, the more my daughter got overwhelmed and she had a complete meltdown So we missed the end of the movie, basically because I was walking up and down the entry so my daughter could see the lights at the entrance and see half of the screen.We were assured by the staff that they would do everything to make it sensory friendly.Super disappointing. They shouldnt market something they arent going to do. I tried talking to Regal corporate about it, but they didnt do much at all. They gave a lot of excuses. They didnt try to make it right. Ill try to go to other theaters from now on.

THE place to see a movie. Comfy recliner seats. Good selection of food and drink, including draft beers. Beautiful theater, ample parking, in a fun neighborhood. Reserved seating, so buy tickets ahead of time online if possible.

Best theater in Asheville! The stadium seating is great. Reserve your seats online before you go! Food and drinks are great for a theater with plenty of food options around the theater!Park in the garage

The theater was extremely cold the four times I went there. I missed part of the movie to go and complain and they said they would turn up the heat, but it didn’t seem to make a difference. Others in the theater also complained. Even people at a nearby restaurant agreed that it was always cold there. I love the reclining seats though. I thought it was ridiculous that the line was held up due to people having to select their seats. It took forever to get through the line and it was cold, windy and rainy. When we got to our seats, we found the theater almost empty! I will try to avoid this theater unless they make the temperature warmer.Update: February 5!I was very pleasantly surprised that the theater was a very comfortable temperature today!So I am changing my review to 5 stars!Thank you!

Best movie theater but a bit expensive compared to the one closer to me. I do love their reclining chairs especially when its hard to sit straight up for two hours. Its the only theater that Ive seen with these types of chairs.

I had the theater to myself. Of course it was a 10:00 show on a Tuesday p.m. and it was cold inside and out the theater. But not unbearable. At least not unbearable inside the theater. I was impressed that I got to see the movie even though I was the only person in the theater. It was very clean the seats reclined. The bathrooms were clean at least the mens room.

Very nice theater. The only thing we didnt like was the previews that lasted forever. We sat and waited 45 mins for the movie after the advertised starting time. The reclining seats were nice.

Oh my goodness...those leather recliners with assigned seating! It was awesome! And both the cashier and the gentleman checking tickets were so sweet.

Always really clean and the staff is nice and helpful. This last time I went the theater was so cold it almost made it hard to enjoy the movie. But usually its pretty comfortable.

What a great location!! Just when ya think it cant get better they add reclining chairs!! You feel so comfortable and have personal space!! The leg room is a new favorite for me. Way to go guys!!

They never have movies that African Americans really want to see. Seems like they cater to old people and kids. Wheres 21 Bridges, Queen and Slim or Black and blue. Do better for the entire community.

The seats are comfortable, the sound is great ...especially in the RPX theater. The only issue is with the lines at the concession stand. There needs to be better scheduling during peak hours.

Super comfy recliners. Yummy popcorn. Movie tickets are decent. Snacks are super high. But thats a movie theater for ya. Ill definitely go back tho. Its super clean too!

I love this place, really good and nice place to watch movie.

Usually a great theater, but they need to step it up with Fathom Events. It was a mess when we walked in and hot. The air finally came on and cooled down. There were other quirks, but the movie was excellent!

This was the first time we took our 3 year old and 4 year old to the movies and I was a little put off by the fact we had to pick our seats and the only seats left were in the first row. When the movie started, half of the seats behind us up top were empty. Not quite sure why all the seats were empty, but it worked out ok because the girls loved the movie and the seats were very comfortable and reclined.

Its a nice theater but parking can be a bit of a pain. Also, the first few rows are closer to the screen than Im used to. I was in the third row back and was looking straight up. Luckily they have reclining seats so that helped. The Carolina on Hendersonville Road is my go to and they have better food choices, reclining seats as well, and easier parking.

I love the lounge chairs (it doesnt recline everytime my rear end or side hits it like at other theaters). I also love the roominess, the huge screen, and the clean bathrooms.

I love taking my son to the movies. The Regal Cinemas Biltmore is a very clean and helpful environment. Great for the whole family.

The sound here is awful. There was a tinny female voice talking over the movie and the movie sound was distorted. Walked out after 5 min of screech. We drove an hour to come here, wasted time and gas but fortunately they would at least give us a refund. They didnt care about the wasted trip at all. No wonder their theater was half empty. Movie theaters are a dying business and poor customer service is only speeding that up. We will never be a Regal customer again. If you want to go to the movies, take a pass on this location.

Theater itself was nice. Very comfortable seats and lots of leg room in the one we were at. Service was ridiculously slow at the concession stand, to the point where we nearly missed the beginning of our movie. You would think that they would have had more registers open on a Saturday night, but no.

Awesome theater with great reclining seats and competitive prices!!!

Be sure you bring your printed tickets with you. Also check your spam folder. I forgot my printed ticket and could not find the receipt in my email, and they were unable to find my tickets despite me having to fill out my name, address, phone number, etc. when I purchased the tickets. We ended up buying a second set of tickets and just sitting in our original seats.

New seats are awesome. Service can be incredibly slow for concessions though. They just need better logistics

Awesome place. I love it here. Very nice theater. Very comfortable seats. The only problem is its too expensive on the food. I paid $11 for a medium soda and an upgrade on a free popcorn. Thats crazy. Im shocked that people still buy the food here. Movies are expensive enough.

SNAPSHOT = details below - the theatrical film exhibition business has been resurrected! Great job goes to Regal for responding to seismic changes in the world of movies.Starting with the ticket booth. Now patrons choose their seats from those availble. Next, the concessions stand has evolved dramatically. 30 years ago, your choices were soda, popcorn or ca n dy. Today, local craft beers, Starbucks coffee and bottled water are just a few of the options.Take those snacks to extra wide plush recliners. Of special note here is chair does not shift when you sit up after sinking downSiskel & Ebert will be jelous!NOTE = Mens room was clean neat and modern. One stall was out of oder but had a nice neat professional-looking sign advising patrons.

One of my favorite theaters to go to. I like the reclining seats, super clean floors, bathrooms were a bit dirty, but overall clean. I highly recommend this theater. Not only the theater, but there are many surrounding shops to go to.

Best theater in the area. Great atmosphere, cleanliness and seating. If its raining, or you want concessions be sure to get there early because the staff tends to get overwhelmed with large numbers.

I love the big screens and cushy seats with great viewing angles! Also, I have memories of local film festival screenings here years ago! Theres a parking deck to the right of the theater where you can park for free!

My favorite Cinema in Asheville. Staff is super supportive and friendly. Plus the theater experience is unmatched.

Excellent location. Parking garage is right next door and great places for food, drinks, and desert with in throwing distance. The theater itself is great, having everything youd expect plus a few extras. First the technology is up to date and I never even go to the ticket booth (I hate lines). All of the rooms have nice leather bound recliners and great audio. Now, Im no critic so take this as you will but I see no discernable difference between a standard room and an RPX except that RPX is very load. Have fun!

Just kick back with your feet up and enjoy a movie. Nice theater.

First, they need to build one in Weaverville. I hate driving to this one and trying to park. Second, I really HATE the whole assigned seats thing and the zillion minutes of WAY TOO LOUD commercials and previews. I just hate all that. Great seats though, comfortable. Not too many movies for adults so I dont go every week like I used to.Now if only they would empty my bladder for me after I drink a big soda pop. THEN theyd get 5 stars!

Very comfortable seating arrangement and comfortable recliners. Was clean and would be 5 stars but food and beverage is extremely expensive. Parking can be a bit of a challenge

I always have a great experience here. But spending the money really depends on the movie. $18-$20 per ticket is a bit absurd if you want RPX/3D. Im happy as long as I can see and hear the movie and dont have someones head directly in front of me. Seating is nice and comfortable. The only issue I truly have isnt with the theater itself, but the people that come. Most people that go there always have their phones out during the movie and can be heard chatting a lot. I guess its just a generational thing. Overall 8/10 experience. I would rate higher if food/drink costs were slightly lower. Its not a fun night when it costs $50 to take my daughter to a movie and get snacks. Maybe ill start carrying a purse to store snacks from the gas station! Haha

Always friendly and wonderful. The chairs recline so I feel like Im at home. The only thing that would make it better is of they had tvs you can watch your movie on when you.needed to pee from the massive drinks.

Have you ever went to a movie theater and felt like you were at home? The cushy and clean seats and sound will make you willing to cry, laugh, and enjoy just as if you are at home.Sounds crazy right? A little buy despite its location Regal Biltmore has a small town feel for fairly reasonable prices. Being someone who watches a lot of movies and has went to some good and bad theaters Biltmore is top of the class. Plus you get refills! Typically one might say “oh no bill” to the evening time prices but even if your just visiting I would highly suggest going to this theater.Thanks for the great service and clean rooms.

Very comfortable recliner seats. No one is blocked from seeing the whole screen. Fair prices.

One of my most favorite movie theaters! Stadium reclining seats and some of the best popcorn!

Great place, lots of movie choices and awesome reclining seats. Two thumbs up!

This is a nice theatre, the seats are great recliners and all the screens are decently sized. On the downside, they play an incredible number of ads and trailers before the movie.

I have seen many movies at this location, but it had been some time since I last visited. Tonight, I was excited to watch Ford vs Ferrari. I decided to get a beer for the movie. I ordered the beer, and then handed the lady a $20 bill and thee quarters since my total was $10.69. She put down in front of me a nickel and a penny; then said have a good night. I nicely said “thank you, but I believe I handed you twenty.” Instead of double checking, she got defensive and made a scene out of having to check the drawer which included the need to call for a manager. After waiting for several minutes while missing the movie, I just left. I hope the extra $10 was worth the response to my question. It wasn’t worth missing a great movie.

We see movies here at least twice a month and last weekend we had to wait until right when our movie was to start to be seated because they were still cleaning and there was still popcorn EVERYWHERE when we went in. Manager on duty that night was Ethan. He was very rude when asked when we would be able to take our seats.

Great theater with amazing seating. Went and saw rob zombie new one last night and it was great except the movie kept messing up. It messed up 3 or 4 times. It was not a cheap movie at $15 a ticket either

Good theater. Small, nice, comfy,served beers that were not that expensive. Prices were actually ok.

My go to movie theater in Asheville. They could do better at the concessions on busy days.

The theater now has recliners. Last time I was here, they didnt. So this was my first experience with recliners in a theater. I always believed I was too big for these seats, but here, they were just right. The buttons for it kinda sucked bc I couldnt reach the buttons due to my big thighs. Hubby had to help me. Other than that, the experience was great. Will be coming back soon!

Nice theater... advertised having new annimated Addams Family movie when we went earlier this week (before Halloween) yet had no showings to offer. They even had window clings on the doors and fliers advertising the movies availability almost 2 weeks prior to our visit.

Great theatre. Loved the seating and movie selection. My family and I watched the movie Overcomer and it was fantastic. The best production movie ever. Thanks for showing Christian faith based movies.

Went to see The Lion King. Goods movie. Confortable, BUT dressed for cold air. Wasnt disappointed or hot. Sound system really good. Bought popcorn(of course) with a drink. Also, ordered cinnamon, but they were out so we ordered cheesecake with blueberries and whipped cream. Really good and expensive. Spent about $25.00 in total per person.

Went to see A Secret Life of Pets with the granddaughter. It was her first movie at a movie theater. She had a blast and it was 3-D

Could use more people at concession stand but overall still a great theater.

A very nice theater with reserved recliner seats. I really like it, a great place to see a movie.

Regal is usually the best theater but our experience today was awful. The ticket seller refused to sell us handicapped seating because according to him being in our 70’s and using canes ( also having our handicap plate and placard registrations with us) didn’t matter. He insisted we had to have a wheelchair to get those seats! I couldn’t make it up the steps to the seat he assigned so We sat in the first handicap seats and would have left if needed. Absolutely NO handicap seats were taken for the entire movie!!Also I had a free popcorn on my Regal card. I asked to upgrade to a medium size and my points were taken but the guy tried to charge me $7.95. I questioned him and he said he couldn’t change it in the machine and to next time just take what was free. Some customers service training is needed for this theater!!

Always a good time. The only thing I hate about this place is the very front row sucks. Otherwise great place.

Grab your snacks, recline with your feet up and enjoy a movie. Seating is spacious and cozy. Many snack options available. Great movie experience.

Best seats in town. Makes regal unlimited well worth it.

Ive never been to this theater before but Id heard good things so we gave it a try for the Pokemon movie. Loved the seats and the options for snacks *cough cough, open more lines when you see its all the way to the back. 2 is a bit stretching it with the third having to run from the ticket counter and back. Overall though I definitely will be back

Good theater but the front seats we had were really in the front. It was kind of like breaking your neck to watch a movie on the roof.

Coming from a big city, this is one of the only high quality theaters in the WNC Asheville/Hendersonville area. Recliner seats, epic sound system, and large screens. Fun place to watch movies. You can get your tickets on the Fandango app here.

It was easy parking and getting admission to the movie was quick and easy. The movie sucked, but I guess you cant blame them for that.

Nice facility!! Parking is tough, Id plan for the deck when going on busy nights. Pricing on snacks is high but you know what youre doing. I do it, too. Visit many times over

Coldest theatre i have ever been in. Was wearing my hoodie and freezing the whole time which was very distracting from the movie. Also their exit sings right by the screen are a bright green that always glares on the screen.

Terrible customer service from management. Sweet ticket-window attendant seated us in seats meant for wheelchair-bound guests which means there were no seats there, only empty space for wheelchairs. Honest mistake, sure, but then management was uninterested in addressing the situation. They acted annoyed that we were bothering them (at the customer service desk), and their only suggestion to remedy the situation was that friend and I sit at opposite ends of the same row in last remaining seats...not why I came to the movie with my friend. I have had a good experience at this theater in the past, so this experience was really disappointing. I took my business to the Carolina Cinema on Hendersonville Road and found the staff much more helpful and welcoming.

Good service, fast staff, my only complaint is how expensive everything is. But the problem is not specific to this singular location.Edit: I visited the theatre again last night. The floors were very dirty, the staff were kind, albeit not the most helpful, tickets were very expensive, the bathrooms were dirty, and the chair still had trash in it from the last movie, and there was some kind of sticky residue on the arm rest. With the theatre being in this shape I would recommend you go somewhere cheaper. The Carolina has recliners and is a lot cheaper.

Nice theater with reclining seats. The theater was not cleaned between showings so it was pretty sticky with popcorn everywhere.

I love the seats and the food is awesome, if you go in the right day of the week at the right time. I do not suggest their busiest showings.

Very nice and clean. We really like this theater.

Overpriced and out of the way. Go to the cinemark. It is closer to town and has way better pricing. A movie date should never cost $60.

The whole experience was pretty great. The line for concessions was pretty long but that wasnt the usual. The chairs recline and are made of soft leather.

Great theater bad service at the concession station. The wait to order and the food selection is not fresh or good. Good beer on tap. But to long of a line to get it.

Typically a fantastic theater! Its my familys go-to theater in Asheville. Tonight though, we had a horrible experience. First, the cleaning crew wouldnt allow us in the theater until just before the show time. Not a huge deal but they were incredibly rude about it. Second, and most annoying, 2 Moms brought their kids to see Frozen 2 (as did I). Moms sat next to me in one row and sent their young daughters to sit in a different row. Moms talked loudly and scrolled on their cell phones the ENTIRE time. Super distracting.

We love coming here when we can. Very laid back. Can relax and enjoy a movie.

Good movie, comfortable reclining seats, clean restrooms, great experience!

Great place to watch a movie a lot to do around if you are early for a movie or want something to do afterwards too. Lots of eating places around too.

Our favorite movie theater. Get tickets online at Fandango so you can choose your seats and skip the line out front. There is a small service charge if you get your tickets through Fandango. You can print them out or send them to your smart phone. Both methods work!Update: 3/8/2020: Theater was not clean. Popcorn everywhere. 15 to 20 minutes of commercials and previews. These were very loud. Will bring ear plugs next time. Previews were loud and traumatic. Could trigger PTSD. Beware!

Well lit and clean environment. Nice staff that are knowledgeable about the movies showing. Oh, and very comfortable seats.

Easy ticketing, great seating. Good selection for snacks and drinks, but make sure to allow a lot of extra time for the lines. I dont go often because I can go to a zoo or aquarium for a similar cost. Not my favorite pastime, but I do favor this theater if we are going for an experience.

Seats are fantastic. This place is like 45 mins from my house and Ill still come here to see a movie.

When we got there we were told the only seats available were 2nd row. We really wanted to see movie so we took the seats. Then bought a bottle of water for $4.50 a bottle, talk about ridiculous!! Halfway through movie I looked behind us only to see a lot of empty seats that would have been better seats to sit in.

Bigg comfiee lounge seats, screen and sound just wonderful.Hollywood

I love this theater. However I am, along with many individuals and groups in this community, extremely disappointed that you are not participating in the Regal $1 movies this summer. This has been a staple of the community for several years and a cost efficient way to entertain folks during the summer. I hope you reconsider and think about the people who have been disappointed.

This is our favorite movie theater! Seating is reserved. The seats also recline and are super comfortable! Great surround sound and picture. Plus, you accumulate points with purchases that can be used towards future tickets, merchandise or snacks.

The Regal Unlimited card is an amazing purchase if you live in the area

This theater is nice. Its very open and seating is spacious. Ive been to both the normal theater and the RPX theater. RPX theater is nice for a movie you are really into. The RPX cost more but it is worth it for the vibrating seats and louder sound system. Highly recommend to anyone who wants to go see any movie and bring friends.

Saw Star Wars in the theater with reclining seats. Great experience.

Can not believe they do not clean between movies!! As much money as we spent to bring our family, they can do a much better job! My husband had to clean all the candy and popcorn off our seats before we could even sit down. The floors were covered with junk too!

This theater is at the end of a huge shopping center in Asheville that is hosted by the biggest house in America (The Biltmore House, also a local landmark) it is a great place to go to watch a movie with very fancy recliner seats and good food, and also very high end in my opinion. If you are someone who buys tickets online with fandago or something. They accept fandago and many other forms of payment. They are a great theater I would highly recommend it. Plus its in a great location with tons of shops, stores, restraunts, and many more places around it that can lead to a very fun evening.

Love this theater!! It was always nice when they had stadium seating but now that they have the recliners, it is so awesome!! I know its hard to keep a theater clean, there trash cans seem to be overflowing all the time but the staff are pretty friendly; its clean, considering how much traffic comes through this theater. Its the only theater Ill go to locally. Also, buying tickets online makes it super fast to get in and avoid the outside box office line.

Loved the seats, recliners with drink holders to keep your drink cold. Pre-bought tickets to sleepless in Seattle and went right in, no waiting. It is neat they bring back old movies. Great selection of snacks, priced high on snacks like most theatres...no surprise. Overall great place in a neat area!

Normally love the Regal-Biltmore Grande. Recliners are super comfy! Yesterday their problem solving/customer service was lacking. Some patrons were sitting in my assigned seats. I nicely asked them to check their tickets and they realized they were in the wrong theatre room. Should have been end of story. Many minutes into the movie a Regal employee brought the two ladies back into the “wrong” theatre room and asked to see our tickets, interrupting the movie experience for many around me and kept discussing their tickets for a several minutes. Had the Regal employee checked their tickets outside the theatre before coming in and interrupting our movie, they could have avoided disturbing many during the film. We asked for a manager after the movie. They did admit they handled the situation poorly. I hope they do not interrupt movies for other patrons without reason. It was avoidable.

Very Clean! I dropped my phone under the seats and there was nothing there but the nonsticky floor! Lots of bathrooms, easy to get advance tickets &walk right in the door. Sound is great, u can feel the sub in your recliner seat, which I always come for. Awesome big screen 3D too!