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Neptune Aquatics
1238 N 5th St, San Jose, CA 95112, United States
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KI
Review №1

One of the best aquarium/fish stores.Clean store, friendly staff. Lots of corals and marine fish. Decent live fresh water plant selection too.

Ha
Review №2

Everything except Randall, tank, and the filter is from Neptune. They people are absolutely wonderful. I had so much fun getting all the plants, and they have such a large selection of rocks and plants. Huge saltwater selection as well. I can’t wait for my plants to grow in!! Thank you all so much ️ I’ll be back

Al
Review №3

By far the best aquarium store in the South Bay, the staff are extremely helpful, the store is super clean and it looks like every tank has healthy fish that have been properly cared for. Prices for livestock are slightly higher than average but know that you’re guaranteed to come home with a healthy animal unlike other stores where you roll the dice every time you purchase fish.

Gr
Review №4

The place looked great. Im from out of state and made a detour specifically to buy fish on my way home. I was in the store 15-20 minutes before anyone acknowledged i was there despite there being employees. After i did get the attention of a employee he did not know anything about the fish i was asking about and had to ask another employee who confirmed with another employee. I have no confidence in their fish or staff. I was looking for breeding pairs of apistogramma, rice fish, LF white clouds and endlers. I had full intention of purchasing these fish and i decided to instead walk out empty handed and order them from another place online.

Ri
Review №5

Impressive aquariums and livestock. Easily one of the best aquarium store I have ever been to. I am mainly a saltwater guy but they do have a really good selection of freshwater fish and plants. They make aquarium keeping look so easy.

Eb
Review №6

Really used to love this place, but after the way I was treated like a subhuman by one of the staff, I think it might be time to look elsewhere. Don’t like coming in to support your business and then get treated the way I did. I expected the same respect I show your staff to be given to me. Unreal

Mi
Review №7

I bought a Fluval Spec 5 gallon yesterday and it was cosmetically damaged. No phone number is available for Neptune, so I had to drive the tank up and carry it back in only to be told I have to contact Fluval for an exchange/refund.I just spoke with Fluval, who are now giving me the run around claiming the store damaged it and theyre responsible for exchanging it.Moral of the story - inspect what youre buying in store before leaving. I admitted to the guy helping me I was a complete beginner and feel completely taken advantage of. The box also seemed like it was tampered with when I opened it - the light box was open and things were out of packaging. Did he sell me an open box product knowing I wouldnt check because Im such a noob?As much as Id love to say support local business, if its available on Chewy or at PetSmart, maybe shop somewhere with more helpful staff or a better communication (phone) or a better exchange/return policy.

Ar
Review №8

If you are into the reef or salt water aquarium hobby Neptune is worth a stop. Their staff is knowledgeable. They sell quality products at reasonable prices.

el
Review №9

Cool fish and pretty men. 12/10

Mi
Review №10

Solid five stars. Great staff and equipment selection.

Je
Review №11

Best LFS in the area with a great selection and very helpful staff.

Ke
Review №12

This place is always a sight to see when visiting. So many fish and other aquatic animals. Fresh and salt water and beautiful looking shrimp if you have shrimp tanks. A lot of cool fresh water fish you wont find at petco or petsmart and everything is well cared for. No sick or dead fish in the tanks. And all the employees have aquariums so they are knowledgeable and show like they generally care about you and the wellbeing of the fish you are buying and the fish you have at home. I love this place and check their Twitter for new fish friend arrivals.

sy
Review №13

Get your number on here. No one wants to drive any hour just to gamble if you have something in stock. Not very conducive for good business.

Re
Review №14

MY FAVORITEGREAT SELECTION OF CORALS

Jo
Review №15

Definitely a hidden gem , this was a great experience the employees are knowledgeable of the fish and set ups. Good advice . Much appreciated. My go to now for fish

Jo
Review №16

Loved it favroite aquarium store I have been to so far

ra
Review №17

Beautiful displays and lots of corals. This place definitely caters more towards people who keep salt water tanks. The staff is knowledgeable and friendly. Prices are pretty steep, but the quality is high so you do get your moneys worth.

Da
Review №18

This place is one of the nicest/cleaner fish stores around . They have fresh and salt water fish plus plants . I was helped out by Bobbythis dude knows his stuff about plants and fish , thanks to him my tank is heading in the right direction.

MA
Review №19

So nice to find a place with quality Plants, wood, rock, and aquascaping supplies. Clean facility and a really helpful staff! A+

Al
Review №20

Beautiful store, very impressive display tanks, knowledgeable staff and excellent selection. One of the best Marine aquarium stores in the Bay Area

Ri
Review №21

This is a great place for healthy tropical fish and plants. They also have awesome display tanks and set ups for sale in all sizes. Really cool place!

Re
Review №22

Very nice store with many fish and great service

Se
Review №23

The people here were very friendly and knowledgeable about fish and aquariums.

Jo
Review №24

I had a great visit. If youre new or advanced in the hobby of fresh or salt water, Neptune Aquatics is great store to visit. The staff was very helpful with my questions. You are greeted by their beautiful display tanks of reefs and fresh water fish.

Sa
Review №25

Great collection, good and Hardy fish.They could have better segregation of fish as itd be easier for amateurs like me to understand which is which.Knowledgeable staff.

St
Review №26

I walked in and was greeted by a friendly employee and a beautiful show room of tanks that were clean and had healthy fish. When I asked questions about things I wanted to improve about my own tank, at least 3 employees were answering questions. I will go back to buy supplies and will recommend to everyone I know that has aquarium set ups.

Su
Review №27

This place is pretty awesome.Upon entering youre greeted with a number of beautiful aquariums youd wish you have.Inside has tons of aquarium stuff.My niece and I decided to get into aquascape and have been looking for places that sell good quality fresh water plants. This place altho they dont have much fresh water things have so far have the better priced and better quality of plants.service has been great too.

Ed
Review №28

It was unfortunate that this place is way over priced and upon inspection of their shrimp tanks to notice quite a few dead shrimp. Not worth of my time or money to go back here again.

Er
Review №29

You can tell everyone who works here loves their job and are so knowledgeable about aquariums, both salt and fresh water. Their frags are beautiful and really good quality and they have a huge variety in stock at any time. This place is truly amazing.

Ni
Review №30

Havent found a better place in the bay area.

Mi
Review №31

As long as you quarantine everything wet this place has good selection of marine fish and coral. live rock and saltwater on hand. they have some freshwater fish and supplies also. I really like their display tanks in front.

Br
Review №32

Truly amazing! The fish are so happy and the staff are always happy to help. They have types of fish I have never heard of before and its very cool! They helped me solve my snail problem and they had some nice plants I added to my aquarium; which my fish loved. Probably one of the best fish stores Ive been to. Their tanks that are set up are beautifully maintained!

Ro
Review №33

Loved the experience, great Corel and fish collection. Place is well maintained.

Ro
Review №34

Amazing and stunning show tanks! Cool and very helpful staff. And they had exactly what I wanted. (honey Gourami) Great store 10/10 would recommend!

Da
Review №35

Awesome store. Great selection of fish, supplies, tanks and everything in between. Everyone is super knowledgeable with plenty of experience in the hobby of salt water aquariums. They made me feel super confident in getting into this hobby and helped me become successful in starting my first reef tank.

Ta
Review №36

Beautifully decorated, the cleanest, and most wellkept aquarium Ive been to. This place make you want to buy everything they have if you can afford them.

ma
Review №37

Awesome store. Nice workers, tons of fish to choose (freshwater in my case) and I got some very nice fish.

Pa
Review №38

I was very disappointed with my last aquarium Server he fired me lol thank yooou I’m sooo happy Anyway Todd at Neptune made designed my tank sooo beautiful Trust me it a winner customer service was great they make sure they full fill you’re dreams of what you want you’re aquarium to be or look like they cater to you , and they get the job done wit o pressure you’re aquarium dream also very professional all I do is enjoy the view and it Awsome thank you Neptune. Pamela Alexander

Z
Review №39

Beautiful store with a variety of livestock. I dont recommend any newbies to make any purchase here, because its kind of a rip-off place. I was swindled several times there when I just got into the aquarium hobby:- $5 for one dwarf water lettuce (basically free anywhere else)- $4 for one teaspoon of blackworms (I could get 4 or 5 times as much from Infinite Aquarium)- $24 for one electric ram ($13 at Infinite)- $100 for one piece of large spider woods (the same size and shape costs ~$50 at Aqualab Aquaria)Why is everything so expensive here? Anything sold here can be find somewhere else at half the price.Something else that bothers me is that I met several staff there that are not really experienced in fishkeeping themselves. One pointed at an emaciated GBR and told me its healthy. I mean, what?

Ja
Review №40

Passionate about the business, great employees and quality fish, coral, tank systems etc.

Da
Review №41

Friendly and knowledgeable staff with a great selection of some pretty crazy/cool stuff in stock.

Gu
Review №42

Best corals in the area ...

Ac
Review №43

Large supply of coral frags available. They have beautiful display tanks with big coral colonies. Its a good place to see many different varieties of coral

Ro
Review №44

Nice place with helpful staff.

Ja
Review №45

Very nice store and lots of inventory of products for any aquarium... This place is the Neiman Marcus of Aquarium Pet store... Quality but pricey

sc
Review №46

This place is better than an art gallery

Al
Review №47

Very friendly and knowledgeable staff. Nice clean tanks and a huge variety to choose from

Au
Review №48

I have been going to Neptune aquatics for a long time. Fantastic store with huge selection of salt water livestock and coral. Tons of selection of dry goods and equipment.

Ch
Review №49

Very nice store, not the best location. But was pleasantly surprised when I walked in the front door to find their display tank. Great supply of corals and dry goods.

Mi
Review №50

Beautiful fish, large assortment of aquatic plants, clean aquariums and knowledgeable staff. I loved this place. Will definitely be a repeat customer.

fr
Review №51

The only place in town for frags. Most items are reasonably priced...similar to internet. Very helpful and knowledgeable staff. My source for RO/DI h2o...Im a little suspect of thier salt h2o. But most people I talk to says it works for them. Maybe its just me.

Ka
Review №52

Great aquarium store! Have bought live plants and freshwater shrimp. Also was recommended treatment to kill cyanobacteria that worked like a charm.

ji
Review №53

When I first walked in, I was a bit overwhelmed. But the staff are great and the products are high quality and the place soon made alot of sense.

Ja
Review №54

Lots of show tanks in good condition with fish looking good. Lots of equipment for sale on on display as well as treatment materials.

Ms
Review №55

Love their tanks! Just beautiful, you can see the quality immediately. Great experience, thank you. Well definitely be back for more.

Ce
Review №56

Great quality and very well kept , and knowledgeable staff .

St
Review №57

Neptune is the place if you want expert advise and have a wide array of choices for both tropical and salt water fish. Everyone who works there has a passion for the hobby and wants to share that passion with you either as a novice or pro.

Jo
Review №58

Best place to find corals for reef tanks in San Jose. Knowledgeable staff, have to hunt them down or find one not busy sometimes but worth the visit.

Jo
Review №59

Put it simply: the best fish store in the bay area. Great selection of Apistos, Rainbow fish, Tetras, and other species for freshwater.

Ma
Review №60

Great variety of fishes and supplies for fish tanks!

An
Review №61

Lets be clear, this IS the best fish store in the Bay Area! Huge store, tons of selection, and very helpful staff. The owner is also often around to field questions and he will give you long and detailed answers if you let him!As someone new to the hobby, I really appreciated this place bc they tell you everything. Unlike some other places, they will tell you if something doesnt fit you tank and will give other suggestions. They arent just trying to sell you the most expensive thing, but build relationships with their customers.Their fish also look very healthy and I havent even gotten to the coral. They have the most in the area, best selection, and recently their prices have come down. You can spend hours in the stores just looking at everything and imagining the possibilities for your own tank.Pros:Customer serviceSelectionPricesCoralSaltwater fishFriendly OwnerCons:Busy on weekends

Te
Review №62

DO NOT BUY FROM THIS PLACE!! We bought a beautiful setup and it failed. Leaked all over my house. When I tried to call?? Nooooo phone number, no one to speak to no one to support in such a seriously traumatic experience . When we tried to return the defective product, they wouldn’t let us! They would not take back their defective product. Said, and I quote, “not our problem”. They will not stand by you the customer or their product. Steer clear of their products and their lack of services.

Mi
Review №63

Im not a fish person, but was visiting with someone interested in fish. Wow, never knew this place was around, top notch quality.

je
Review №64

Amazing store, great staff. Definitely worth a visit

Da
Review №65

Great selection and very knowledgeable staff.

Jo
Review №66

Great shop, a bit hard to find and more on the high end. Fish and hardware is both salt and freshwater, but it seems to be more of a saltwater focused store. Huge selection of coral, and a friendly staff that is helpful or will let you browse at your leisure.

Sa
Review №67

Awesome collection of corals and fishes or even to look at their memorizing salt water tank

Ch
Review №68

Awesome store for those getting started and advanced aquarists alike. They have everything including colored PVC :)

Fr
Review №69

Great place to buy corals and equipment, but last visit wasnt the best, maybe because the were changing water or getting new merchandise, but few of the frags tank were cloudy.

Ja
Review №70

Do you like dark, humid, fluorescent lit places? Fish must because this place seems like a fish paradise. Variety of fish is enormous and they seem pretty well cared for, along with a small selection of plants and a wide selection of coral. Staff was helpful even though they didnt have what I was looking for. Will be visiting again

Se
Review №71

This place is fantastic! The fish and coral selection is incredible and they all seem really healthy.

Ro
Review №72

Great place and great customer service! They were very helpful and took their time answering all of our questions. I highly recommend them.

Sa
Review №73

Great display of aquarium. Staff was helpful

Bi
Review №74

Beautiful thanks. All tank supplies available

Tr
Review №75

My over all experience with this store is good, I bought some corals the staff is knowledgeable and help full. I dipped my corals several times and inspected them to insure they are pest free. I think there prices are fair on the corals but they are a little high when it come to supplies

Je
Review №76

I go here once a week to see what they get in. Super helpful and friendly staff. Pretty much everything you need, for fresh or salt water tanks. Amazing coral selection too. Also check out the display room it great!

Ki
Review №77

Wow! What an amazing place. Excellent quality fresh and marine.

R
Review №78

Beautiful place!! A bit pricey.. But very nice w/helpful staff

ma
Review №79

I hadnt been to this location yet so it was a new stop for me. Loved it before they moved and they are still at it. Great stock all around and some impressive saltwater displays. Found my happy spot!

Jo
Review №80

Great service and they had an amazing selection of fish, food for your animals, and equipment.

Mi
Review №81

A little overpriced, i always see ich on their fish so youll want to quarantine your fish for a month or so before putting them in your dt. nice place and helpful staff but yeah, a little overpriced.

Am
Review №82

This place is awesome! They have pretty much everything you could ever need to set up an aquarium and care for fish. Their fish are beautiful and well cared for, too. The front area of the store has a bunch of really cool display aquariums, so I think it would be a fun place to visit even if you dont need any fishkeeping supplies

Du
Review №83

It is best coral reef shop in San Jose.

Sa
Review №84

I Chose this place to go to because it had great reviews. I really was impressed with the whole experience. The customer service was great, they were knowledgeable, helpful and very friendly. My dad and I were approached right away asking if we needed help, even though it seemed like it was actually kind of busy, they took their time with us and made sure they covered everything we went there for.Overall it was a very relaxed environment with outgoing workers who seemed like they enjoyed their job. The whole building was well taken care of, clean fish tanks, clear walkways, no water spills, huge selection of fish and plants. I will definitely continue to come here!

Da
Review №85

Asked an employee for live rocks they said No live rock for sale. Disappointed.

Jo
Review №86

Incredible displays and a huge selection of everything you can think of for Aquariums. Also the staff was very helpful and knowledgable!

La
Review №87

My new local store. Wonderful saltwater selection and a small section for freshwater and aquascaping materials

An
Review №88

I come here for bubbles the beautiful dog!

cr
Review №89

I love their store.

Fe
Review №90

Ultra nice and high tech aquarium store with nice and knowledgeable staff! My first time here, and surely will not be the last.But I didnt see any bettas...

An
Review №91

We got the best fishes, they are very colorful.

Hi
Review №92

My goto place for any thing related to aquariums. The attendants are knowledgeable and helpful. They have good selection of fishes and plants.I have had good experience with the fishes I bought from the store. Will recommend.

Ph
Review №93

Great products and good selection of fish. Plants selection is decent. Large variety of fw shrimp. Service is ready to help and seems knowledgeable. They dont have a phone though and thats crazy. A worthy rival to King Aquarium.

De
Review №94

Best place to get advice and corals. Good people

Sa
Review №95

Absolutely gorgeous display tanks. Good range of corals which seem to be in good health, many are colonies in the higher price range but they also have a lot in the $10 rack. Fish selection is ok but not amazing. Invert selection varies but usually nothing too special. Staff is helpful. Im irritated that they dont have a phone line because I would like to check if they have an item in stock before I drive there.

Ch
Review №96

This particular aquarium represents the cutting edge in modern aquascape culture. If youre into planted freshwater nano tanks or planning your next coral garden, this place is for you.

an
Review №97

Great fish store. Everyone in the place is cool. Amazing selection of salt water corals, hard and soft, and tons of beautiful fish. Its our go to spot. ALSO they sell RO and Saltwater by the gallon. Bring your jugs or buy some there.

Ph
Review №98

Today was the first time at this shop. I traveled over from Santa Cruz to check it out. Great selection and customer service by Peter.

Mi
Review №99

Very helpful and knowledge staff. Its always a pleasure to come here.

Da
Review №100

The absolutely best place you can go to get advice and all the things you need for your saltwater aquarium hobby One stop shopping that’s what I like great place

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1238 N 5th St, San Jose, CA 95112, United States
  • Site:http://www.neptuneaquatics.com/
Categories
  • Aquarium
  • Tropical fish store
  • Aquarium shop
  • Pet store
Working hours
  • Monday:11am–7pm
  • Tuesday:11am–7pm
  • Wednesday:11am–7pm
  • Thursday:11am–7pm
  • Friday:11am–6pm
  • Saturday:11am–6pm
  • Sunday:11am–7pm
Highlights
  • Veteran-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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