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Aqua Lab Aquaria
955 Lincoln Ave, San Jose, CA 95126, United States
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Eb
Review №1

This place is fantastic! Everybody is nice and professional here. They just got their saltwater livestock system running and everything looks great! Healthy fish and corals.I highly recommend this place if your looking for reasonable prices and all your salt/fresh water needs. We need to support these small businesses after everything happening to our economy.

Wi
Review №2

Great selection of hardscape, equipment etc. All their tanks are very nice, especially the planted freshwater ones. Rewards program is very nice too! I knew absolutely nothing about starting a planted tank and I think it turned out quite well due to their help

Al
Review №3

Super friendly and helpful staff, and great prices

Ba
Review №4

Good knowledgeable people. Great stuff to choose from.

La
Review №5

Knowledgable staff and a good selection of products, aquascaping materials and tools aswell as an increasing range of tanks, saltwater and freshwater. Multiple well done display tanks with riparium style aquariums as well as a paludarium. No signs of illness on any of the fish I saw which is a refreshing contrast to the box stores. Talented aquascapers and good array of products makes it a must for aquascapers and saltwater hobbyists.

St
Review №6

This place is really amazing! This is what the fish hobby is about! They know what they are talking about and give the best deals!

Jo
Review №7

My go to place for co2 refills to keep my planted aquarium happy.

Sa
Review №8

Always a wonderful place to go and have a lovely time. Cheapest place for planted cups.

Vi
Review №9

Nice selection of tanks, hardscape, plants, and nano fish. I like going here just to look at the tanks they have on display, they are so beautiful. My only gripe is their selection of shrimp food is limited.

Pa
Review №10

I dont know how their physical location is. This review is for an online store. They sent me a fake Eshopps Eclipse M overflow box. I contacted them and they said that they accidentally sent me off brand product. How can it be an accident when in the follow up email they say they do not have the genuine one and there is no ETA on when it will be available, yet they still list it as an available product on their website. They dont even offer off brand overflow for sale on their website. Seems deliberate rather than incidental. This store is a scam. Buyer beware.

Br
Review №11

I have purchased a few items from ALA/Aqua Lab Aquarium Online all orders have been very easy to order and very fast to arrive. I discovered I live within 45min of their San Jose location, so I ordered live fish (a honey gourami and two shrimp) online and picked up in store. All live stock looks great and so far is doing great in my tank. The real reason for this review is due to an experience I had with an employee during (and after my visit). Curtis was hands down top notch. Very knowledgeable with amazing customer service. I explained to him a problem I was having with my stand/cabinet. He walked me around and talked to me about different styles, quality levels, and features of various manufactures. When I got home I still needed more information, I called the store and he spent 15+ min helping me finalize my decision. Although not my closest LFS, this is now my LFS of choice.

Jo
Review №12

Beautiful store. Very reasonable prices. Well-stocked hardscapes and plants. Helpful staff who actually knows what they’re selling.

Al
Review №13

Great local shop for all your aquascaping needs. I found the rocks, plants, shrimps, and branches I needed for my tank here. Kyle is very friendly and look forward to coming back again.

Ig
Review №14

Very inspiring, beautiful place. Knowledgeable staff!

Gu
Review №15

Nice selection of plants. I was disappointed when looking for pond plants and they had some that were just on display, and some that they didnt know much about and had to google. Seem a bit pricey but I might be back if at some point start an aquarium again.

Te
Review №16

Do not buy frozen food from them to be shipped! I received a regular box with a tiny ice pack wrapped in newspaper. The food was mostly thawed and the ice pack was barely cool. Contacted them and they asked me if I had a photo. A photo of mostly thawed food? Seriously? When I told them I did not they never responded. Plenty of vendors out there who ship their frozen food in a styrofoam container with Lots of ice packs or dry ice. Buy from them.

El
Review №17

Many beautiful rocks and wood for aquarium but a small selection of plants

bi
Review №18

Beautiful driftwoods and the owners are knowledgable as well.

Pa
Review №19

Gorgeous tanks, salt and fresh water, unique fish you cant find at the big box stores, helpful staff. Good priced and hard to find tank decorations. Highly recommended!

Fe
Review №20

Very nice place for aquarium/fish enthusiasts. So many variety of aquarium stuff. Staff are very knowledgeable and helpful, especially Alex. Thanks! I will definitely come back again, and will recommend to friends.

Yu
Review №21

Excellent communication and service. Good inventory of aquascapimg products

An
Review №22

Good place to start aquascape or live plants or tank and fish!

ot
Review №23

Lots of construction still going on. A little hard to walk around. Gorgeous planted freshwater tanks. Limited saltwater frags and fish. Majority of saltwater fish looked skinny. I know it takes awhile to get store ready but it seem like the store had kess fish.si ce the last time I went in a couple months ago.

Do
Review №24

After doing some extensive searching for a specific food, I found Aqua Lab Aquaria to be the only place carrying it. Even over the more recognized places. Not only am I thrilled to have found the food I needed, I am even more impressed with the customer care at Aqua Lab! They responded promptly to my instant messages and during a bit of difficulty on my end adding another product, they reached out to me directly. I spoke with Kent about my purchase, plus he answered some questions about my reef livestock. This place really strives for customer care and extreme satisfaction! You cant go wrong ordering from them!

Ha
Review №25

Great selection of aquariums and plants. The people working here are very knowledgeable about all the aspects and methodology of aquascaping. Would definitely recommend to all hobbyists or anyone interested in learning about the plethora of custom ecosystems that are made possible with todays tools & technology.

Te
Review №26

Ordered an ADA 60p and a few other things to Reykjavik Iceland. Great service, super quick delivery, think i had it at home within 3 days or ordering. Couldnt be happier will be ordering again with these guys for sure.

Ha
Review №27

Great place to shop for aquascaping enthusiast.

KC
Review №28

Love this place.Initially, I was hesitant to buy plants from Aqua Lab Aquaria since I was so used to the usual places around the Bay Area that I frequent. On first glance the prices were OK, some well-priced, but some items didnt seem the cheapest out there. However, I can say its well worth it after experiencing their outstanding customer support.For my order, I tried their ground shipping as its a bit of a drive for me to reach them. My order came in fast - within 48 hours of ordering. Big plus and that tells me theyre on top of their order processing.Unfortunately, my heart sank when I opened the package. The plant culture that I was really excited about came in all messed up. It was all slimy, sloshed around and indistinguishable. It was definitely well-packaged and even had multiple stickers saying This side up. Whether it was because of that brands quality in particular, sloppy USPS delivery, or whatever - it was completely different than the pictures on their website. I sent over an e-mail with pictures to show my dissatisfaction with little hopes of reaching a good resolution, as Ive experienced with other stores in the Bay Area. This may even have to go through the Paypal resolutions team, I thought.The next morning, I received two e-mails from ALA and what I read shocked me. In the first e-mail, ALA actually sided with me and apologized for having sent the poor plant culture. They assured me that this was unacceptable to them and that they would send out another culture right away. The second e-mail was the shipping confirmation and tracking info of the culture already ready for USPS pickup. The new plant culture was subsequently received next day at 9AM in the morning and is in perfect condition.From total frustration to complete satisfaction, I am really surprised by the outstanding customer service from ALA as its difficult to find these days. Im also really glad that such a place exists locally. Ive been too used to below par service from some local fish stores, who have outright ignored my e-mails when issues arise, that I didnt expect this kind of customer care. Hope management continues this trend and I look forward to being a long-time customer of ALA.

Jo
Review №29

They have a wide variety of aquatic wood pieces. The store looked very organized and sharp. Will be purchasing from them again.

Ju
Review №30

Great service. Fair pricing. Would definitely recommend them. They went out of their way to make sure I had a good experience.

su
Review №31

Kent has been amazing dealing with any of my questions or needs. He had old stock of a Aquarium stand that nobody else had and shipped it across country for me. Not an easy task. I have never seen anything packed with so much care. Its also amazing that I know Kent on a first name basis because he went out of his way to email me to keep me posted every step of the way on my order. Its the personal care that you dont receive anymore anywhere else. I will definitely go out of my way to buy things from his website and direct any traffic I can to this amazing business.Thank You!

Ca
Review №32

I went on a camping trip with my son and left my daughter in charge of caring for my fish. After four days I came back home and everything looked good. I left again for a several day trip southern California and while I was there my kids called and said my fish looked funny. When I returned home from that trip, I could see that something was very wrong. My heater had died while I was gone and my fish had developed a fungus. My nine inch Pleco (the reason I set up the large tank) was covered in it and all the other smaller fish had died.It was a Sunday and I called these guys hoping they would answer their phone. They did and they told me to come down immediately and they sold me some fish medicine that was vet grade. They also sold me a smaller tank so I could treat my fish in a smaller tank which would require less medicine.Sadly, it was too late. My Pleco died. I was devastated. When I spoke to them about the outcome, they offered their condolences. Only a fellow fish enthusiast would know that I was heartbroken over the loss of my Pleco.I can’t say enough about these guys. Knowledgeable, caring and accessible. When I’m ready to set up my large tank again, I’ll be calling them. Right now, I’m still mourning.

Mi
Review №33

Always helpful, very knowledgeable and good prices. Ask for Kyle.

Mi
Review №34

These guys are by far some of the kindest and most generous sellers Ive ever bought from. I ordered a tank and some in-vitro plants from them and couldnt be happier with their service. They were so fast to respond to any questions or concerns (about 5-10 minutes in my experience), which I would consider outstanding for any company. If you were ever to consider aquascaping or currently are in the hobby, these are the guys to go to. 11/10 would recommend.

Do
Review №35

Amazing customer service and there employee are pros

An
Review №36

Took almost 3 months to complete my order. Reasonable price though

Sh
Review №37

These guys are so knowledgeable and helpful, we drive 12 miles out of our way to shop here

Ad
Review №38

Received the shipment of tissue culture and the package was very well packed. Great looking plants! Definitely will be a returning customer!

Os
Review №39

Great selection of aquarium stuff, great customer service.

Ma
Review №40

Awesome small local fish store. They are still setting up so the products are a little unorganized. The products and live stock is limited at the moment but hopefully when they have everything set up theyd get more. They do have some good hardscape for those familiar with aquascaping. Plus the workers are nice and friendly. Overall check them out, browse around and maybe buy something or learn something.

Ma
Review №41

You can build up complex aquarums with the stuff they have here .They can scale it pretty big too. Excellent!

Ho
Review №42

AMAZING! I BOUGHT A THICC STICC!

Ma
Review №43

Awesome place, employees are very knowledgeable and friendly.

al
Review №44

Limited inventory but unique plants, not the best for DIY people but it looks like they will design you a nice tank if you open a custom build tab with them.

Co
Review №45

Great shop for plants, limited fish but they are kept very well and are healthy. Not many places to park

Le
Review №46

Great variety of plants. Very cheap as well and good quality equipment to setup a nice planted aquarium

Ph
Review №47

What a treasure!

Sh
Review №48

Relaxed atmosphere, beautiful aquariums, helpful owner ... And they are adding stuff all the time.

Du
Review №49

Good enough place. But it needs better organization.

Ro
Review №50

Great place for fish very clean not a huge inventory but they always seem to have what I need

Ri
Review №51

Terrible service on dead plants damaged due to poor packing. Avoid

sa
Review №52

They have almost everything you need to setup an aquarium... from substrate to plants. Just that one of the tissue cultured plant that looked good was actually rotting inside and was almost dead.

Ez
Review №53

Garbage, all their stock is sold out, makes no sense.

Em
Review №54

Best place to find rocks wood and plant clones.

Je
Review №55

Boutique aquarium with friendly and competent service.

Er
Review №56

Aquatic gardening!

Gr
Review №57

Almost no fish for sale

Ms
Review №58

Nice friendly staff

St
Review №59

Limited choices and over priced.

No
Review №60

Nice place

Ch
Review №61

Kyle is very helpful

Aq
Review №62

My go to for hardscape materials and friendly staff

Information
100 Photos
62 Comments
4.4 Rating
  • Address:955 Lincoln Ave, San Jose, CA 95126, United States
  • Site:https://aqualabaquaria.com/
  • Phone:+1 408-767-6994
Categories
  • Aquarium shop
  • Aquatic centre
  • Garden center
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:11am–7pm
  • Friday:11am–7pm
  • Saturday:11am–6pm
  • Sunday:11am–7pm
Service options
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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