Delivering a load here today. A little tight backing in. Have to back in between Frys and Floor & Decor. Very nice and helpful people.

I did a order and pick up and picked this store because it was on my way home from work. I had not received a notification that it was done and I stopped in on my way home to check on it. I did not realize that I needed to place my order by a certain time to have it done today. I placed my order around 5pm because I get off at 6pm and was in around 6:40. The lady who helped me was super nice and I mentioned I picked the store because it was on my way home. She informed me that the order wouldn’t be ready until tomorrow. I asked if I would be able to cancel the in store pick up and shop for the items I had selected and she offered to go ahead and fulfill the order. She was very nice and helpful l, I wish I would have gotten her name to give her kudos.

Michaels is my favorite place to go. The staff are very helpful and professional. The store on Camelback and 19th st. Is the best one ever to go to. Love this store

Im a glass artist. They didnt have the glass tools I needed. They used to wayy back when. I still like this store. Lots of good artsy stuff.

Ambience and service, even impressed by a few of the mannequins outfits in the fitting room section

They were very well stocked. The staff are friendly and helpful. I will be going back again.

Helpful and positive staff. Very clean and organized. Happy to help with coupons and Michaels insider tips!

Well stocked on most if everything. Plenty of canvases for sure.

Lots of cute Halloween decorations in sale. Found some fun crafts to do with the kids.

A clean, well stocked store. I found everything I needed. And had a 60% off coupon. Life is good!

Great prices, friendly staff.

Good place for Christmas decor.

Disappointing higher prices than I remember limited supplies of something. Like hobbies lobby better

Kelly in framing is sweet and a great help.

Michaels has some really good deals going on right now, 70 % off. Im getting stuff for my back yard. Prices are cheap on the lighting decoration anything that you need for the Backyard Barbecue, way cheaper than Home Depot right now..

The store was under stocked. I was fortunate to find what I was looking for. The check out was easy and quick... the clerk was helpful and very nice.

I just had one of the most terrible customer service experiences at this store. The morbidly obese guy needs to take some classes on how to talk to customers. First he literally tried to put 40 lb worth of stuff in one small plastic bag. He couldnt get my rewards to work and he was getting very angry and taking it out on me. I had to end up not buying anything because it was so uncomfortable.

Love it. Have everything I am.looking for every Time

Clean store, excellent staff. Always find what were looking for. Highly recommend.

I love Michaels but this location is always busy and they never have enough staff. Aside from people checking out, it would be GREATLY appreciated if you guys could hire 1-2 more staff members to be out on the floor at all times for customers who have questions while shopping. I waited in the long check out line just to ask a question because no one else was around. And then had to wait in it again when it came time to check out. 1-2 more staff would make it so much more convenient and quick for the customer. Thank you!

Nice store, well kept. Staff is friendly and helpful. Great shopping experience.

Love the store, always gets better around the holidays

Theyve usually got a good selection and sale items are 50-70% off. However, the moss and dried grass for fake floral arrangements is pricey$$$

No stock and the cashier was dumber than a box of rocks. I was still mischarged even after she cancelled the order and started over

Great stock of basics for just about any arts & crafts supply.

They are very friendly! Plus its clean and I found more than I was looking for.

Best Go-To place in the Phoenix area. Perfect for those who usually dont drive all the way to some other areas in the state of Arizona itself.

Lots of stuff, good deals. Usually very busy on the weekends and holidays. The lines move quick enough. Got this sweet scale for 80% off.

Its an excellent place to get all you need for any and all projects.

Somewhat decent location. They didnt have quite everything I was looking for such as certain gel pens and what not but other than that its cool.

Had everything I needed for each of my three projects. Friendly staff

Fantastic professional and approachable team members. Misty, Robert, and Juan, thanks so much for all your customer support and awesome knowledge. I am definitely pleased and will be back. Great job guys. Super awesome customer experience. Wow. Rare quality, great team.

I love Michaels. I can always find what Im looking for and more. I find myself spending a lot of time in this store, just walking all the aisles and dreaming about what I could make and how I can add to the decor of different rooms of my house. The store is always clean and the staff is always friendly. I also really appreciate the coupons and clearance deals they have. This is one of my two best hobby and craft stores. Check this place out and start the DIY projects youve always wanted to do.

Visited on Halloween night, about ninety minutes before closing. Store looked like a disaster area, I literally had to move carts of merchandise out of the way of blocked aisles just to get to the back of the store. Went to custom frame counter to replace a piece of glass in a frame we brought in to ensure it was measured correctly, but framer did not cut the correct size.

Great store except for check out.ALWAYS slow and unorganized.

Moderate selection of arts and crafts supplies. Sign up for the email coupons and save tons! I usually make multiple trips and use the big discount coupon on any regularly priced item. Also very good selection of shadow boxes and displays!

My first time buying yarn here at Michaels. The store has different types of yarn & colors, so that was exciting! I will visit this location again. Also I saved with a coupon from the App.

I love this store dont get me wrong but they are very limited on drawing items but then again i wasnt sure what to expect from this store

Great customer service

Always love going to Michaels, this store was a little cluttered but other than that it was great experience.

Huge door busters. Shelves almost empty. Boughts these cute felt ornaments for under a $1

They had a loy of stuff however they did not have the stuff poeple are looking for right now with this pandemic going on so a little disappointed.

My family pick up all sorts of arts and crafts. Crafts are not my thing but I do enjoy making customized jewelery for my friends and family. Kids draw, color and do their letters. My partner does cross stitch. Friendly staff who are super helpful. Please go here. Make something. Youll feel better.

I love Michaels! They have a great selection.

Great sale 60% of greenery.

Got what I needed and got out of there! I can stay in a craft store looking and dreaming up plenty of new projects! I told myself to get what I needed and get out!

My go to place for art supplies. I paint a lot so I often go to this place. I have the Michael’s rewards so they keep sending me coupons which helps me a lot to redeem often and get the benefits. They have plenty of options to choose fromBesides art supplies there are tons of other things to look for

Great selection. Good discount prices. Check your receipts for free/discount coupons. Knowledgeable and friendly staff.

Very organized and easy to find items. Plus, customer service is welcoming.

Purchased plastic bin containers since im moving and a storing items in storage. I was disappointed they were so small but it was my error i didnt pay attention to deminsions but they service was great!

Had a great time. The sales make it possible for ppl who still live under the poverty level to have craft items for hand made things which every hand made item is made with love!

So much fun stuff to do

Never anyone around when I have a question.. kind of annoying looking for an employee

Always a wonderful place to shop. Friendly faces greet you around the store.

They have a good selection and great staff thats always helpful but they dont always carry what I need, it seems a lot of it is crafting by numbers projects for kids which I definitely understand the importance of, but I dont want to have to go to a big box store for something like braided or corded elastic. Id love to see some more nuts and bolts basics.

I took my granddaughter to get Happy Planner accessories. Wow, they have a lot of great crafting stuff for kids! Got to the checkout and a wonderful lady scanned a coupon for us and the price went from $213 to $165!! I Michaels!

This location is always clean and usually theres always someone to help you with any needs.

Always love Michaels. Never had a bad experience.

Cant wait to go my wife and I love this place Michaels is awesome

Wonderful place to get the material you need to create bountiful beautiful things. You could never get bored at Michaels. Straight up 5 Stars.

I love love love this store. I can find everything pretty easy. Check out can take a minute if they are short staffed but I will gladly wait as the employees are always friendly.

Service here is great!

Pretty well stocked. Employees are really helpful.

Robert was extremely helpful in finding a bunch of needed materials.

A smaller store, but somehow more merchandise than a lot of the larger spaces!

Great selection of arts and crafts

Friendly helpful staff. Price for framing - Ive had cat payments that cost less. Absurd

Great deals when you download the app. Find every craft thing you need here.

The staff is extremely friendly, you get treated like the number one customer. The store had a great sale. Up to 70% off. You can walk inside and get lost with all the items that they have. It makes you want to buy everything. The stores layout was smart, every turn I took I saw at least one thing I wanted to buy. I also used the ladies room and it was clean. They had toilet paper and toilet sheet covers lets not forget the soap its important to have soap in the restroom.

How can you not love Michaels? The staff is always so nice and eager to assist. Before going on check the app for coupons because you can save tons of money and a lot of the coupons can be stacked. This location is clean and organized. There’s ample parking so that won’t be an issue when you arrive.

It was the perfect place to pick up some holiday decorations and ornaments.

Amazing prices and they had everything we were looking for, amazing customer service as well.

The framers are the best at my Goodyear store! I have taken them challenging work and it is always done right. Make certain you get their coupons.

Their prices are quite steep if the item/s you want arent on sale or you dont have a coupon. Dont buy things here unless one of those two criteria are met. Its a good spot for ideas. The service is generally disengaged but decent.

I went it to look for some supplies for my sons party and I asked a worker were sone things were and she was snotty and answering questions while walking away! Where are your customer service skills lady??

I usually love to go to Michaels, but I was very disappointed this time! Id not been to this location before. The store was a mess, and while I know that it was a big sale week, the inventory was incredibly low. I left empty handed and I never leave Michaels empty handed! I probably will not visit this location again.

I Love Michaels.I almost always find lots of Beautiful Crafting items, Floral, Wedding Items, Decor , seasonal decor and Storage items everytime I shop at Michaels. Excellent Christmas Deals and Coupons help out a lot too. So many items to choose from.For So Many Occasions and even Just For Fun with Our Grandchildren :)Many Friendly Cashiers too.

It is very important that you only come here when you have no other choice. Walking through Michaels is like going through some kind of twisted horror-themed ride, but here, instead of scary ghouls and ghosts, you find massacred trees, poster boards, and demented crayons all right next to each other. Trying to find something you need is impossible, because they contracted a 3rd grader to organize the store. Maybe you could ask one of the sales persons, but they are nowhere to be found.

I have been visiting the Phoenix for business and wanted to get some unique stuff back home for my family and kids. My colleague recommended me to visit this store, and I must say it was great to be here. I never been to a craft store of such scale and I find many unique stuff to buy for the family.

I love that they put out holiday items out early for those who need time to do their crafts. Although it is hard to find an employee their to help you if you need it

Love the store love the staff customer service is beyond of what it should be thank you Michaels for having my back

I love Michaels for all my painting supplies

This will get your ideas up and running.. Try not to buy out the whole store. Its easy to do...

The framing dept was amazing and the store was well set up

Didnt like that there were no prices on the sale items in the foyer. All the employees were to busy to ask.

Great place for craft supplies and decor.

Store is way too cramped and junky at this location. Too small of a location for all they try to squeeze in.

Always have a great time at Michaels at times it can be a little hard to find something but I find it.

I havent been here for a while it was pretty awesome to go in and see all the things I would need for my art, pencil schetches, my new indevore in watercolors, acrlic, and oil!! And many other things good selection!!

Good selection of various items. Was out if some stuff I wanted or may not be made anymore.

Good deals after xmas stuff.

Found some really good deals today and service was just as friendly

Love it when they do coupons!!, and they have everything you need to do your craftsFor me its the painting supplysAlso the friendly helpful employees

Obviously I go to every Michaels I can find.... Thats because Im always crafting and always needing things.... This is one of my go to places for almost everything....

You get better customer service in Utah. Walking a customer to the isle instead of guessing where it might be is much better. The entire store was out of mosaic, really... absolutely no selection

Spent a lot but everything was on sale!! Score

Good prices and specials on almost any craft idea you may have.

I love this place plus I saw Daniel Brian here lol

Great art supply store. The only issue is the layout and their cashiers. The front door is just odd to me. Not that it affects their business just a observation. The cashiers, however are really slow. A line of 3 people easily turns into a line of 15. If they had faster systems or workers its be spot on.

Sometimes you just want something simple. Something like real picture hooks. Interesting enough so many places only offer the ahesive type. No go. Expensive, and do not work! Went to Michaels and found exactly what I wanted. Not plastic junk. At a very fair price. $2.99. Yes folks sometimes its the simplest of things, and Michaels is the place.