I saw Thrice here. Awesome venue with multiple bars, huge bonus if you drink. Huge venue with plenty of space. You also near a lot of great places to hangout before and after shows. Staff I’m sure changes, but was wondering when I was there. Not even kidding, not one rude person. They have great parking, but if you know the city there’s parking everywhere around the venue. Great location easy to get to. Had a wonderful time, I definitely recommend it!!

Small intimate venue. Tasty inexpensive food and beverage options. Bar area upstairs for adult viewing pleasure with the added bonus of an All ages downstairs. Comfortable standing room. Parking is offered in safe fenced location with a nominal fee. Worth every minute of any concert here. I’ve seen a lot of shows here and the size is perfect.

Why would you rename it to this after its been called the Electric Factory for so long?! Much cooler name.That said, I love this music venue. We went to see X Ambassadors there and had a blast!Acoustics and lighting were great. I love coming here and will be looking forward to more concerts there

Best place in Philly to see live bands perform. Two levels of awesomeness. Huge bars to knock down any waiting, serve some light food to snack on of hungry. Accommodates a large crowd if necessary and has seating and standing room for all types to enjoy their show of choice

Went to This is Hardcore 2018 and I have to say that this is probably one of the best venues I have ever been to. The set up was great. Tip for you older punks like me and my friends, the upstairs bar area is great for watching the pit and stage. We dont have to stand in the back! The outdoor area was set up perfect for vendors and there was plenty of available parking. I was really impressed and it was a great time. I will definitely be back. Its tough finding venues that have such great accommodations.

Amazing venue to see a show. Not a bad seat in the house. Citizen Cope on NYE was incredible!!

Matthew Edward Hall has to be the hottest guy on Earth! WOW

Formerly the Electric Factory! They always have amazing shows here!

Great venue for mosh pits and it feels super close to the stage. Ive been here twice for Ministry & Carpenter Brut, and now $uicideboy$. Great shows & great locale. Parking is convenient and relatively fair pricing, too. Get there on the earlier side to get parking closer to the front door.

Awesome place for music. The check in was quick & easy. The staff was friendly and helpful. The sound was great, couldve used less smokey ambience

Ahh the old and renowned Electric Factory...Went to see Rancid, Pennywise, Suicidal Tendencies, The English Beat, and Angel Dust...awesome show if youre into that type of music...Cool little venue...not sure what the actual capacity is, sure you can Google it and see, but it wasnt super big as to where you couldnt see the band too well but it wasnt super small either. The sound has some room for improvement and of course prices for refreshments and souvenirs were crazy but what concert prices arent. Wife and I had a great time and enjoyed everything even the staff was pretty laid back and cool as long as you werent causing trouble.

Great venue. Glad we got there early. Parking was 15bucks but the lot was secure. I was a little put off by a trash guy out side that bummed a cigarette from me... and then asked for a tip lol

Small, intimate venue with great acoustics. Food trucks downstairs and a good bar upstairs. Clean bathrooms and friendly staff. Easy to find free parking near by and not too far from Fishtown and Northern Liberties if you want to do dinner & drinks before catching a show.

Great place to see shows, reasonable prices on beverages. We went and saw Black Label Society here, and even though the place was packed it had a personable feel to it. The bands were very interactive with the audience. I have seen other shows here and I think it is one of the best venues especially if you want a chance to meet the bands. Staff are friendly. The only thing thats tough is that its pretty much standing room only and after 4 hours can be kind of tough. Worth it!

The place use to be a former factory, so from the street its a very non descript building. Inside, its a great venue to see a concert/show. Caution, the majority of area is on the first floor, and its standing room only. So if youre short and want to a good view , get there early, Or head upstairs, which, has limited seating , but a better view of the stage,.

What else can I say but Ive been going now it seems like forever and they have awesome shows. Get The Led Out was incredible and Im a Metal Head! This place is basically a part of our history. Metal historyok, Music History is ok too.

Great place. staff was cool. sound was awesome. parking was ... tricky. all around great time tho.

Really nice venue lots of open space, creative food truck area to get a bite to eat, good bar lots of servers, a few places to sit for the disabled on your list. Nice convenient pay parking lot right out front

Great music venue! Love the layout and definitely a great small club to see some local bands

I love this venue. The sound is great and the view from the upstairs bat is great. The bar tenders are quick.

I had a blast here. This place is so cool. The second floor makes it easy to get a great view of the concert when the floor is packed. They have great beer selections and the prices arent too high. They also have TVs that show the concert so you can see it from almost anywhere in the club.

Small but awesome at the same time puts you right up in the bands faces for some great pictures and an awesome concert experiance. Went and seen Babymetal there.. well worth the 9 hour drive.

Went to watch Thom Yorke and the show was phenomenal! Parking on site for $15, coat check for $3 per item, big bathrooms, food and drinks on site as well. Great venue!

Security got us in and going to the event quickly. Clean facility. We were outside which was a pleasant surprise. Excellent show, with great sound. Easy to get to, not terrible for parking (Ive had much worse). No complaints.

Always a great venue even when packed. And was able to wait after the show and meet Matt from Matt and Kim! He signed the blow-up doll lol

This place has truly seen its years. I have been seeing shows here since I was 12 years old.It is time for an upgrade and some much needed renovations. The quality of its house sound is just terrible. Its great for kids just getting into concerts but its a very dirty venue and needs many drastic improvements. The bands that come through are getting weaker and weaker every year. I feel bad but The Fillmore certainly took over in the best way possible.

Never went inside because the performer cancelled.. Here was my issue.. No security watching the line as it backs up into a garage. Another issue we had to hear from the people on line that is was cancelled...None of the employees came down the line to tell us so we were in line for no reason. Staff stated we could get a refund but had to come back for the refund. They were not nice about it... There was a lot of teenagers there and I guess because they were young the staff spoke to them as if they didnt matter...I would not purchase tickets to anything here in the future.... They need to improve customer service. I did not go in that is why I gave two stars or else I would have only given 1.

Been here for maybe 7 shows now and Im never disappointed.

Haven’t been here in a number of years, but really enjoyed the venue. We stood upstairs and had s great view. Sound, lighting, and amenities were all good.

The Factory is a great venue & everyone in Philly will keep calling it that. Ive been coming here for a long time and have never seen a bad show or had bad service. The staff is awesome and really go out of their way to make sure fans have a good time. Im sure Ill be back soon.

Saw Social Distortion, had a great time. Next time will get seat in balcony. Over 3 1/2 hours on feet, ouch! Awesome fries! AC seemed cut out before 1/2 way over, even singer complained it was hot.

Sweet venue, great sound, but SO DAMN HOT. literally watched 8 people get dragged off the dancefloor; either unconscious or severely exhausted. Once the crowd calmed down it was better, and they definitely put the fans to eleven, but the heat really effected the experience. Next time Im getting there early and getting a front row seat on the balcony.

Sick venue. Expensive beer but hey...its a venue. Sound was great for the whole show.

Like this venue.... Liked the old Electric Factory as well... A little pricey, but thats to be expected these days...A nice size venue to see a good band or rap... Good crowd for the Cypress Hill show... Everyone is real chill...

Nice venue spot holds between 2-3 thousands people. Not bad for concerts and shows.

The venue is pretty intimate which is nice. Theres only seating on the upper level and nothing is assigned, so get there early if you want a good seat. I love that the was a food truck style vendor with more options than traditional stadium/concert food. The worst part of this experience was that the venue was freezing cold from the time I arrived through the end of the show. Even after the masses showed up and the headliner was playing, the venue was still cold. Sometimes thats a good thing, but not when its 30 degrees and windy outside.

Saw Pup, Ajj, and Illuminati hotties and it was a damn riot! So much fun, lots of energy! This venue is amazing!

Used to be the electric factory. Very packed but great venue. Drink service was fast and adequate stalls for bathrooms.

This place is far out. Mostly standing with few seats, kind of hard for a 50 year old. Nice acoustics and a large variety of bands to see. Will definitely go back. Great beer selection too.

I saw New Found Glory here. It was amazing, and felt really intimate!

Flogging Molly was great. Punk Irish music at its best.

Amazing. I was so close to maria brink i was getting pelted with dry ice from the smoke machines!️

I love this place I have been going to concerts here since 1997. Great sound and always a great time!

I came here to see Marina and the Diamonds now called only Marina, It was a good place but around the area looks pretty abandoned.

My daughters went said it was a very good place to see a concert. Easy drop off. Pick up was tight. Easy to get to and back on 76

I enjoyed the Venue once they got themselves Organized when my husband and I went to see George Clinton for the last time before his retirement. The restrooms needs some attention, but the overall set up was great, we had VIP meet & Greet tickets and got some Awesome pictures with George.

Decently priced beverages. Not the best sound throughout the place but definitely sweet spots you can find. Well timed event.

I have always loved this venue since back when it was still the Electric Factory, and I have seen too many shows here to even count. Despite the name change and ownership change, they have kept the decor and spirit of the place alive, and I fully appreciate that! (If you have ever been there, you probably know exactly what I am talking about when I say decor. )

One of the best down home venues in the area. Give a sense of feeling to the concert with the body to body standing area and closeness of the band. Not your typical concert venue.

I have loved this place for years! A smaller venue, with a lot of character, and not a bad seat in the house.

Very nice venue. Great view of the stage from either the ground or up on the balcony!

Awesome venue, been here a couple times and its always a blast!

Great venue, when not over-booked. Great bar, good drink prices, and cool atmosphere.

Illeniums Acsend Tour!

Love this place! Philadelphia landmark! Intimate space amazing to be so close to some of my favorite artists. Been going here to see bands for over 15 years now. The most recent show was St. Vincent and she was phenomenal. We got so close and our exit was epic ! We ended up next to the door that we actually parked next to. We were the first people driving out of that parking lot ot was exhilarating lol. Anyway love love love this venue. The sound system is amazing and the light and visual show she put on was so unique and super entertaining. Added to her already extraordinary performance

Great venue to see the best national and local acts. Dr. Dog, Courtney Barnett and Rodrigo y Gabriella and more. Limited seats so get in line early. Friendly staff and decent bar. Located near many good restaurants!

After attending 2 shows in the past 2 months, I can say this is probably the most poorly managed venue in the Tri-State area.First off, parking is a nightmare; the sign says $7, the attendant asks for $15, and then they try to park cars so close together that you can’t open the door. In some cases I’ve even seen them double park cars in so they can’t get out until another car leaves. It is overtly greedy, unsafe, and probably illegal to some degree.The security staff is rude and feels no responsibility to keep any order. The bar area is guarded by security, though they rarely seem to check for hand stamps, indicating that you are 21+. There is one lane going in to the bar and one lane out, each about shoulder width. Though last time I was there they blocked the “out” lane with a trash can, effectively trapping people in the bar once they filled the venue for a sold out show. This makes it impossible to use the bathroom, order drinks due to an overcrowded bar, and lead to lots of shoving and fighting among the audience. To this end, I was PUSHED OUT OF THE WAY by a security guard abandoning her post because the bar area was over full. She said “F*** THIS GET OUT OF MY WAY” to patrons as she pushed us around and left the bar completely unattended- no one was checking stamps or IDs.Additionally, sound was terrible for every band I have seen here.I have tickets to a show here in April and I am honestly dreading it. Seeing bands I love has been spoiled by this poorly managed, greedy, and insecure venue.PARENTS: Do not drop off teens/ young adults here unsupervised. Security is p*** poor and dangerous situations arise as a result. If an injury does occur, there’s no safe way out of the venue once it’s filled.

One of my worst concert experiences. Lady at security was very rude. The bar area downstairs also stunk - couldnt see the act very well due to the upper floor blocking the view. At least put a screen or something there so the people can view the concert since they dont let you out in the main area with an alcoholic drink. Upstairs was nice but only if you could get by the railing. Ive been to many concerts in philly and new york never had such a bad experience with the staff and venue layout.

Great venue, could benefit from an audio and video upgrade, especially the sound mix board. Adjacent parking lot a real bonus, $15.

Saw Run the Jewels. It was good. Wish that the venue was more vigilant with security during the show though.

Went here for an Odesza concert and could not have been more impressed. The venue was smaller than I expected but that made it better since there was more room to dance and get closer to the stage. Even the opening acts of Kasbo and Sofi Tukker were well done.Odesza was amazing with their live drummers and lighting effects. Id recommend seeing any of your favorite artist here since its not too large and you can really enjoy the music.

Just was a chill place to be at to see Da Baby in concert amd the food was good

Cool venue. Friendly staff. Sound quality was great. Overall a great experience.

Looks run-down on the outside, not bad on the inside, though. The restrooms were in desperate need of cleaning, if Im honest. Most importantly, the tech crew need to turn down that bass! All three acts (Jessie Js show, R.O.S.E. Tour with two headliners) were great, but you could barely hear the singers, guitarists, and keys. Just bass. Distorted, awful, bass. Now, Ill just say this, the event staff were very kind and worked very hard! And Jessie J was absolutely outstanding, 11/10. But please, turn down the bass, it can be pounding and amazing without distorting the audio so much that we hear nothing BUT bass. Please, I promise you your patrons will be grateful and have even better shows. Its obvious how hard everybody was working! Im not trying to be hateful, just give genuine advice to get an even better show every time. Thank you for reading!

First place i ever saw a show, still my favorite after dozens of shows at other venues! Especially if your into hard rock and heavy metal, and or a venue that you can get real close to the bands/artist!!!

It was quite an experience!!!! First time Ive ever been there and it was a pleasure! We were treated by our friend Jude who not only showed my boyfriend Mike n I a great time but was AWESOME to my son Angelo who has down syndrome. We had seen the Dark Star Orchestra concert! Quite a show. The staff from the bathroom to security were also very friendly! I would like to ESPECIALLY mention one security woman in particular, Sue, who had gone out of her way to make my son as comfortable as possible. Also to the black security woman and the gentleman in the VIP balcony for their extreme kindness n patience towards my sons unexpected appearance. Thank you all AGAIN from the bottom of my !!!! Sincerely, Kimi Jones

Ive been to a lot of music venues in my life, and I can officially say that this is the worst concert experience I have ever had. I truly believe that they put greed and profit over the experience and well being of their customers. They packed the house so full that it was impossible to move. I really think it was well above the max occupancy for fire codes. I enjoy a good mosh pit, but since there was no room to move, the mosh pit was replaced by a bone crushing force of humans. I was on the verge of passing out and throwing up when my sister and I finally reached a set of stairs to catch our breath. I was very forcefully told by an employee that she didnt give an F about my health, that i needed to get the hell out of the VIP section. We had to leave the venue 4 songs into the headline band, and had to literally force our way through the crowd to a side exit. AND THEN... we couldnt even leave because the people parking cars had parked us in. So we had to stand outside the venue, well past 1 in the morning, as people with balloon filled with nitrous oxide were peddling their drugs right outside the venue. I even overheard the medical staff, of which there was one guy, come outside and say that there was no way he had enough supplies for the amount of people stuffed inside. Im so disappointed, as the headline band was my favorite band, and I have been waiting years to see them. I will never suggest this venue to anyone and highly suggest that no one go to this venue to see a show. This is the worst concert experience I have EVER had!

I love this venue. All good vibes from the crowd and the GWAR juice was abundant! I crowd surfed like a good Scumdog. Another successful show!

This is a great music venue in the city. Large space but still small enough to help give an intimate feel. Theyve also got a balcony area that gives a great view of the stage of you want to sit and have a drink. The balcony area is 21+ (at least for the show I went to) but you dont necessarily need to drink if you head upstairs. I didnt. Theyve also got a parking lot attached but you can easily find free street parking in the area too.

Good venue, well-run, and great acts. Would like to see a different name from Franklin Music Hall. The Electric Franklin, at least.

Its a very big place and a great place to listen to music.

Came to see Flying Lotus. Watched from the balcony which was 21 and over and had stools and a bar. Standing room in the center below. We had a great time

Nice space. Much bigger than I expected. Sound mix was not great though. Its a big, tall shed so the acoustics are not the best. Decent location coming from the Old City

Okay so, show was great, started at 9pm. We had a great time, we get done the show around 10:30 and go to go back inside to get merch and we are now allowed inside. They told us it was “policy” and proceeded to tell us to get off of their stairs. I did not drive two hours and pay $100 to not be able to get merch. Stupid move on their end

Went to an outdoor block party event and it was great. The indoor stage seems like a great place for intimate shows.

Awesome time ..... back stage.... STREETLIGHT MANIFESTO

Venue, was nice they gouge you with beer prices though. The band get the led out, never disappoints..

Cool venue overall, the atmosphere is perfect to see live music, however the seating/standing areas leave something to be desired, I found it difficult to see the stage unless you are in the front of house or the upper balcony, which both areas become overcrowded very quickly.

Great show and venue

Pretty sweet place. Sound quality was decent and the Pixies were great.

Nice venue, try and sit up at the bar on the right side and have a view down to the stage

Love the venue - no matter where you are, you can see the stage!

Great venue. Medium sized, fairly intimate.

Absolutely horrible, dismal, rude and unprofessional staff. Met one staff member that was actually nice and helpful on the floor. The only redeeming staff was that one bartender. The rest clearly didn’t want to be there, and had better places to be. The schedule for the show was way off as usual, Bands playing 20 minutes late or switching sets last minute. What a sad way for the Electric Factory to go. Shame on the new management, your lack of care clearly shows.

Decent venue but acoustics are hit and miss. Seems to be worse on bar side of stage. The narrow corridor outside makes it difficult to get to vendors with more popular shows.

Why would u change the name!!!!!!U could of called it poop factory and it would be a better name then Franklin Music Hall.Saw pennywise here tho. It’s still a dope venue.#fkfranklin

Yes, this was the Electric Factory. Same building, new name, and new staff (carryover from Union Transfer).On a packed night, the bathrooms are a war-zone (heads-up). Drinks are alright (nothing crazy, but the prices shouldnt be a surprise). Yes, there is a coat check. Security can be a bit tighter given the venue is not as large. Common courtesy goes a long way, as well (its a music venue, not the White House).Heres to hoping the layout will be enhanced within the next few years (maybe its the building, maybe its the equipment?). All-in-all, youll enjoy yourself.

First time here since the name change, still the great venue I remembered. Waters 4 bucks, which I consider premium but not entirely ridiculous. The sound system will melt your face so thats great.

Our favorite venue of our cross-country four-location groupie tour! Beautiful inside decor and great upper area for both drinks and view of the stage!

Went there for Pfunk concert last night. Sound guy sucked so hard. Feedback from singers mics all night. The night was ruined for me after I saw an African American man who obviously drank to much fall over. It wasn’t the man falling over that scared me it was how the venue treated the medical emergency. The man was outside smoking a cigarette in the smoking section when he collapsed. That’s when an extremely obese man wearing a medical staff polo grabbed him off the ground, still unconscious, said “he’s gone” and threw the unconscious man out the smoking section, onto his face on the concrete. It was by far one of the most disturbing scenes I have ever witnessed. As a diabetic, I fear if I have a diabetic episode at this venue, I might die if I’m treated in the same manner. Due to this fear after witnessing this vicious assault by a medical staff member, I will no longer go to this venue and I have been coming to this venue since the late nineties. If anyone reading this happens to know the name of the gentleman who collapsed, I’d like for them to email me so that I can refer them to an attorney willing to file suit on their behalf.

The sound is pretty good here. I noticed some weird frequencies upstairs but it wasnt anything some cheap earplugs didnt block out. Plenty of space to see the show upstairs.

Someone took the time to buy this place, slap their name on it, but didnt fix it up.Check expiration dates on any prepackaged food and drinks. Sound quality can vary between acts in the same show. Other than that, pretty ok

Great place to see a concert, I seen Action Bronson here, the staff was friendly and atmosphere was great, they served drinks at their multiple bars, I loved it!!

Big warehouse style hall. Sound could have been so much clearer, but was pretty muddy. INSANELY LOUD!Id avoid the veggie burger if I were you.

This is my favorite venue in the city. They have some good, no-nonsense staff that makes sure everyone is having a good and safe time without overstepping any boundaries or taking away from the experience. The drinks are pretty cheap for a concert venue and there is no shortage of service despite the sometimes large crowds. I like all of the art on the walls as well. The paintings of Benjamin Franklin really bring meaning to the venues name. The venue is a historic Philadelphia music staple.

Great venue, one of my favorites! Been here for hundreds of shows over the years.

21+ GA balcony seating is an absolute game-changer. I would rather see a band here than anywhere else just because it guarantees that my 5 tall girlfriend has a perfect view of the stage! Sound is great and the parking is on-site (and not that hard to leave, either). Its also about 4 seconds off the highway, so getting here from anywhere is a sinch.

Great venue with great sound. Large enough to get the experience of being at a big concert but small enough to have the intimate feel

Rad intimate setting close to down town!

It was fun! Saw Gogol Bordello, sound mix was pretty good. Drinks werent terrible for a venue (stick to rail, and get a double tall, so you arent drinking so quickly). Food is mostly terrible and overpriced, definitely eat beforehand. The spring rolls and pickle chips were great but it was $5 for literally 6 slices of pickle.Metal detectors and Pat downs on entry, so you have to empty your pockets, which is incredibly annoying.Not venue related, but if you go to a show and Nu Folk Rebel Alliance is opening, just show up like an hour after the show starts, theyre terrible, and if you are a Clash fan, you will be so angry (you might cry).