We had been wanting to visit for a while the experience definitely lived up to our expectations. I wish we did not have to wear our masks, but we needed to be mindful of everyone. The rides were spectacular from transformers to the mummy, and the the Wizarding world of Harry Potter was a sight to behold. This is fun for the entire family. I hope to return for more fun one day.

We went for our honeymoon had the best time!!! We definitely recommend it! They did excellent with social distancing and the enforcement of wearing masks correctly! We miss it so much! Cabana bay was absolutely amazing as well very sweet staff and quick service!! We already made our next trip can’t wait to be back!! Even with masks it was as much fun as with out it was actually even more fun just don’t let the masks and social distancing ruin all the fun!

Universal has worked hard to offer a fun and safe visit to their parks. Parking organized and keeping safe distant between cars. Not to crowded. Restaurants and food stands are open with mobile orders available. Offering promotions and discounts to promote Annual Passes. Staff very friendly and implementing all safety measures. Rides with reasonable wait times.

Amazing!! Our hotel came with Express Passes for everyone. This has been the best vacation ever. No lines on any rides. Weve completed both parks (Islands of Adventure & Universal) in one whole day from 9am till 6pm. Unbelievable. We will not vacation any other way from now on when we come to Orlando. We loved it! Yes we had to wear fricken mask all day, but it was totally worth it.

Will there ever be a reason to give it less than 5 stars! Even during covid19, the park is fantastic ! The park has keep the magic alive even with all the current restrictions. 30% capacity needs to be permanent!

Such an amazing theme park and resorts! I wish we lived closer, I would definitely get a season pass if we did! We had the best time! The staff was also amazing at keeping everything clean (because of pandemic) and I was blown away by how safe it felt to be here. It felt safer than going shopping at the grocery store. We cant wait to visit again!

Its decorated for the holidays and is very cute! My scrooge was chased away by the jingle jangle of the lights, bells, and music.The experiences have obviously been altered thanks to 2020 being what it is... Walking amongst the lights and floats and balloons is great fun - who needs a parade anyway?! The tribute store is well themed and has tasty treats to fit your holiday mood!

Universal has taken all necessary precautions to keep everyone safe through these unpredictable times. Rest assure that your time here will be safe as possible without worry. We had a great time and look forward to coming again in the very near future. (especially since we are Premier Pass Holders)

The resort itself was very impressive, and the 3D rides far exceeded my partys expectations. The park was clean as well and COVID rules were enforced which I greatly appreciated. The 3 stars is coming from the wait lines. The best rides were usually an hour and a half to two hours wait (on a Saturday) and that doesnt include the initial mandatory lines for item storage (if you have them) prior to the ride line. We were going to get the express pass, but for a Saturday, its $118/person to use ONCE on each ride or $200+/person to use unlimited times on each ride. So we experienced a total of 5 attractions the entire time we were there (maybe 7 hours). But the attractions themselves are very amazing. I would just suggest for people to go during the week days and not weekends.

Island Of Adventure was great. Hand sanitizer before each ride & temperature checks at gate. Through it all we had a great time. ️

Fun place to visit. Even though it is during the pandemic, there was a good number of people there. But though there was a large number of people, the wait times for the rides was never more than 30 minutes. Everyone was friendly there and instructions were clear. Park was very clean.My biggest downside to the day was the food prices were kind of high and the food was of eh quality. $18 for a Ribwich sandwich basket with tater tots and we barely got like 7 tater tots and the sandwich was nothing special.Overall, the experience was a good one and will go again.

Best theme park hands down. Each area feels real. The rides are amazing. Disney is for kids. Universal is for everyone!

It was amazing, I really loved the Harry Potter part. Well to be honest all the whole park is amazing. The king Kong ride is incredible and the new one, the mommy OMG! Its definitely spectacular.I really want to bring my family to visit the parks..I definitely recommend the express pass to enjoy the whole park better

Universal studios is kinda boring in the ride and excitement department but this just day one my 3park 4day visit.Harry Potter world is by far the best part and if your a fan its worth admission.Update: island of adventure was great as always unfortunately the Hagrid ride was down at the time. Now Valcano Bay was the incredible it was my 1st time going and I was really surprised by the amount and variety of water rides. I even met the spirit of Valcano Bay while exploring the sea cave, he gave me a encouraging pep talk so I wouldnt be as to ride the 7second body plunge.I will definitely be back, because I missed some rides.

Was surprised by how well they are doing regrading the covid-19 safety issues. 99.9% of everybody in the park were wearing their masks correctly and social distancing reasonably well. The only area that I could see that they could improve on was having more hand cleaning stations. Also the parks a lot of fun.

The 6 rides were awesome! The park however.... social distancing is not a thing here! If you have any concerns of Covid do not come here! The wait times were in average 100 minutes! We were only able to ride 6 rides in a 9 hour period! Thats almost $70 a ride!I will now be under quarantine for 10 days. Go to Disney World they have their stuff together there!

It truly is our happy place. I was a little worried with the pandemic but it was so clean and easy to navigate. Plus the Halloween stuff was fantastic. Hands down favorite part: Beetlejuice! The room dedicated to it...phenomenal! I felt like I was in the film. I, myself, am strange and unusual!

Universal is our home away from home and we try to go once a year. This year we became annual passholders! We absolutely loved our vacation. The CM at Universal are top notch. Its sad to see some of the attractions closed but completely understand. We will definitely be back.

Love this place! Universal is doing a great job with social distancing and safety measures to ensure a safe but still fun experience.

Heres my familys experience at Universal. Most of my comments are pretty basic, not looking to insult anyones Universal intelligence.The more expensive parking gets you a little closer, but not much.Get the park-to-park ticket, so you can go to both parks on the same day.Make sure you have the Universal App loaded on your phone, it is essential to watch ride times.When Univeral opens, select a virtual line time for the ride that features a virtual line on the Universal App.Dont play around. Get to the park when it opens, so you can get on 2-3 popular rides in the morning without much waiting in lines.Stay late, so you can get on popular rides without the long lines.Kids like the Leaky Cauldron restaurant which is also good for adults; they serve English food like Bangers and Mash.Got little Potter fans, spend the money and get a wand.

The new safety protocols are well done, the variety of rides and entertainment is great.

We had so much fun in the Universal Orlando theme park. Such an amazing experience. We visited on 31st of December 2019 and we just couldnt have a better start for year 2020. This theme park was just everything.Massive place with many options. The lines we so long but thankfully this is not what we remember the most. We spend there the whole day and night and it was worth it. Be prepared though.If you are in Orlando you just cannot miss this theme park. Just go!Note: The food was not great. We bought a hot dog and it was just bad, the fries were under cooked as well. The pretzels though were sooo nice! It would be good if you took some snacks from home I guess. Cameras are not allowed in the games but I recommend having one to use it in the main areas.

Social distancing and masks required througout the park, that was expected but it didnt really wreck the experience like I thought it would. Main focus of the trip was the Harry Potter parks which were incredible. LOTS of interactive details, and theres even some hidden gems that you may miss the first time around.

There is one thing you need to know if you have never been here before and you are planning on it.You need a full day to fully enjoy each Park to where its worth all your money, if you only have one day here, get a 1 Park 1day ticket other wise you will be paying more for things that you are not even going to be going to. The parks are big and it took us a full day to go through the Islands Of Adventure park. If we had paid for both parks which we almost did, that would have been an expensive ticket for no reason, but if you have 2 days to spend here, I think it would be worth it.

Great trip. Had lots of fun. Very clean and safe. Workers really did a good job.

I will say Universal exceeds expectations!! They are wiping down all rides and disinfecting all attractions. Providing sanitizer at every ride. This goes a long way for me during a family vacation during a pandemic. Much praise to the management and staff. Thank you

Very clean experience. Crew members at Men in Black shop were awesome at finding action figures for us. Gregory served us our drinks at the Leaky Calderon and was very attentive. Overall all the crew members were awesome. Loved the new borne supremacy stunt show. Very impressive.Universal Studios all the way!

Parking is $25+.Even to walk around city walk.Lots of restaurants, not many for kids. This is a great area for families but not young kids. The same parking is used for the theme parks, so it can be crowded and hectic with so many people converging. Water taxi is free once inside.

Absolutely love Universal Orlando! Right now they have the best deals going on for admission prices. The parks arent as packed as they used to be. Which makes them all the more enjoyable to spend time with friends and loved ones. The safety procedures enacted are really great and not overwhelming. Definitely visit this year while things are the way they are. It will definitely be an experience to remember.

Such a variety of experiences to be had here. Universal also takes it upon myself themselves to change the park in subtle ways in order to keep regulars, like me, highly interested. One of the best enforcers of the coronavirus restrictions set by the CDC. They have staff everywhere to make sure everyone is safe. Here, you will feel like family!

Universal was amazing! Hogsmeade and Diagon Alley were absolutely magical. Cant wait to go back.

I thoroughly enjoyed my pandemic visit to Universal Studios/ Islands of Adventure; the parks did their part to make us patrons feel safe and everyone who visited wore their masks and social distanced with all respect.Use the app to order and pay for your food, as well as join virtual lines for select rides. After dark, the Hogwarts castle was lit beautifully in a winter look.

Such a fun theme park! There seems to be a little bit of everything for everyone. Currently, there was a lot closed but it was still a fun time. Harry Potter land is amazing and well done. Will definitely go back many more times!

The staff is doing a wonderful job sanitizing everything constantly. They are all very polite and the rides are fun as usual. An all around great time.

Truthfully we only went to city walk which is open to the public, you can dine there at any time. After 6pm parking is free as well. We went to voodoo donuts and got the fryer flyer dozen. Let me tell you these were some of the best donuts Ive ever had definitely worth a try. They put out fresh ones regularly every 10 hrs I believe. Go and try it for yourself i dont think youll be disappointed. They have vegan options as well.

Great Day!!!! Safety is Very first priority for Universal Studios. On the Hulk line noone was following 6 foot protocol. Even though it is announced every 5 minutes. Lets follow the rules ..

My family and I had tons of fun but they should really try to invest in a trolley something to drive u around the parks instead of walking dont get me wrong I dont mind walking but the kids feet start to hurt my ankles start to swell we had a great time but the walking is hell and maybe have discounts on fast passes at times cause some of the lines was way to long and due to covid standing next to people for a long time is jot safe even if u got on a mask plus theirs so many hours in a day to try to enjoy most things when the lines are long

My favorite vacation place to visit. It was a beautiful Christmas decoration and it was fun!

The family really enjoyed the 5 day trip. When you go 3 day minimum is needed to fully explore the park. The water park was our favorite mostly because is came after 3 days of walking the other 2. Lol. The marvels supper was great. Our sons were able to spend time with there favorite hero’s and we filled up on the all you can eat buffet. All around great experience and we will be going back next year.

Loews Royal Pacific and Hard Rock Hotel both in the Premium category are amazing resorts. The Kitchen at Hard Rock has amazing Burgers and Jakes American Grill has THE BEST pretzels and Fish&Chips! I also had the beer flight and found Jakes Red really good!

As usual, great experiences. Used mobile ordering which I like better than standing in line for quick service. Hand sanitizer stations were abundant. Helpful and friendly staff.

Awesome atmosphere all over the parks! My whole family loved it! Rides were amazing! Definitely want to get the annual pass!

Definitely fun and they did a great job with covid 19 and spacing people, hand sanitizer before every ride, people cleaning the hand rails, plus making sure masks where on. We all had a blast and definitely will visit again. I recommend getting the meal plan cards it makes a difference in not spending $1000 in food and snacks. If your hotel can get you free express passes for your trip or upgrade for a fee do it because the lines even in off season can be 1 or 2 hour wait times but express passes make it 5 min.

Diagon Alley was absolutely amazing! The details of shop fronts, the shops you could go into and interact and shop in, are just immersive! I am a Harry Potter fan but my family loves the Harry Potter world. My daughter got to experience the wand fitting and interactive experiences between the two parks. It was a wonderful family memory building few days for us. The staff at the parks right now are very attentive to visitors and safety. Masks are required and there is lots of sanitizing.

Its a good Park its definitely my least favorite of the three theme parks. Pretty much all the rides and attractions are all the same for the most part. Its also the smallest one of the three but with that said they also have the longest lines of any of the three parks.

Had a great time. Great rides and VR was super cool. Park was clean, employees friendly and masks were mandatory. Employees made sure masks were worn properly throughout the park. Will definitely take family back. They have cups for sale in the park that you are able to refill throughout the day, however the cups have some sort of sensor that connects with the self serve machines that allow them to dispence. Those sensors dont always work, had issues with machines not dispensing due to timing issues or just flat out not dispensing. That would be my only critique, just frustrating. But, like.i said will be back

Havent been to a water park since I was a teenager. This was just so awesome! So much fun, great cast member experiences. Just a wonderful way to spend the day!

Perfect place to decide what to eat , plenty of food choices. Plenty of very cool rides .

Amazing place, great, helpful and very nice staff. Very well marked so you know where you are headed and what you are looking for. Great rides. Very clean. I would say extra clean with all the Covid measures in place. Every thing was great. My only complaint would be, we went on the day of Halloween, a BIG time for them, and while still passing out candy to kids, there were a LOT of Christmas decorations up. Why? Did we skip Halloween and fall?

Had a really good experience. Its not my first time going and surely not my last time. Whats great about this place is all the amazing rides that they have. Many rides has the option of child swap in case your child does not meet the height standard one parent or guardian will wait until the other have ride and swap places to go on the rides. Last time we had went it was on September 20, 2020. We got there at 1000 and was barely any line to enter the park. Most rides were quick and easy. Less the 45 mins or even less than 20 minutes such as the E.T ride, the Simpsons and others. During the pandemic, they had maintained the safety procedures of 6ft (2 m) distance. All the rides were spectacular and we were treated very well by the team members. The food there was also great, highly recommend the turkey leg. In the Harry Potter area you should order the Butterbeer.Important notice: Before September ends you should get the tickets offer of paying $164.00 for an adult (10+)and $159.00 for a child (3-9) and those tickets are for both parks Universal Studios Resort and Island of Adventure unlimited until December 24, 2020.

Had a wonderful time. Got to ride Hagrids motorcycles! They were amazing! Best roller coaster Ive ever ridden! Never ridden anything like it! Rode everything we wanted to ride and had an exceptional time! We stayed at the Hard Rock Hotel so we had express passes for most rides. That made it even better. Just walked over to the park in the morning. Took a break in the room at lunch. Then went back over and close the park! Had dinner at Hard Rock and then back to the room for a great nights sleep! So great!

As always, had a good family fun day making memories. Even though we had to wear masks and it was really hot today, theres plenty of places to cool off and remove your mask. I love watching my kids smile and forget about the stress todays world is causing them, even if its just for a day

Been twice now and cant wait to go back a third! Great photo opportunities

Great time and some really awesome rides and shows, but, almost every ride we rode (and it was a lot) seemed to be having mechanical problems (lots of offers to ride again bit honestly, if it just messed up, who really wants to chance it again that soon?). Maybe Universal needs to sink a little money into better preventative maintenance. Also, the park is doing Covid well, but, they are a bit ridiculous about certain aspects of it. Social distancing is recommended to be 6ft, not 4-15ft and it sucks to be harassed constantly about these arbitrary stickers marking spots when they make no sense.

Universal Orlando Resorts is an amazing theme park that will make you totally immersed into the land that you are in. The detail alone in the Wizarding World of Harry Potter will make you feel as if youve stepped right into the movies! You wont regret your decision to visit Universal Studios and Islands of Adventure!

No worry about covid-19, they got you covered! Before entering to the park they take your temperature, while on the park, they make you stay 6 feet apart between parties, using your mask at all times (except while eating but just when sitting down so you dont walk around without your mask and in u rest zones that you can take your mask off safely), and they provide you with hand sanitizer before each ride.

Had a blast! Thankfully, we went when it wasnt up to full capacity. The precautions that were taken against covid were fantastic! Cant wait to go back again! Favorite rides were Hagrids Magical Creatures Motorbike and Jurassic Park!!

Amazing amusement park! Both parks are worth going to. The Harry Potter wold is a must do. Fast passes are overprices in my opinion but they do help out especially when the park is full. City walk also has a great night life here, a lot to do for the +18 crowd. If you can I would recommend going to Halloween horror nights. I great fun and if you go during august or September then it’s super cheap and empty. All the roller coasters here are amazing and the Simpson’s area is really fun to visit.

Universal was phenomenal. Especially, at this time. I felt safe, taken care of, and they were prepared. The park only allowed 20% of patrons in for the day. They had 6ft apart floor stickers and every ride had hand sanitizer either offered by the ride staff or on the walls for our convenience. It was nice not having to wait in 1hour lines. I actually got to experience every ride but one. We ran out of time.You do have to check in a virtual line and order food on the app. However, it was easy enough and saved time. Everything necessary is in the Universal app. I hadnt been in so long, it brought me back to feeling like a kid even under the current corona-virus situation. If you go just go prepared with your mask, water, alcohol wipes, and be set to go on the app. Have a safe and fun time. If my review helped you in any way please like it so I know. Thank you! Enjoy being a kid again!

Very nice place, plan ahead where to visite if is your first time. Make sure to have a map use comfortable shoes and clothes. a lot of walking. enjoy your self.

I honestly love universal studios and islands of adventure, a couple months ago was our first time there and we instantly fell in love with how the employees treat the guest and are willing to have long conversations with you, i feel as if they have become part of family knowing if i ever need help with something or have a question i can ask one of them, the restaurants are amazing some better then others but its all worth it in the end 100% recommend coming to universal

Universal has safety protocols down to an art. Before you board a ride, an employee wearing a mask manually pumps hand sanitizer in your hands. Guests followed the required mask up policy without any fuss. We did have the Universal Express passes which made standing in long lines virtually non-existent. If youre planning on riding Hogwarts Express, make sure you purchase the park to park passes. Its worth every penny!

Took my best friend here for her first time and we had so much fun! I hadn’t been in over 15 years! Definitely have added a lot since then, I’m very impressed!I’m a new Florida resident and the buy a day and have a free visit for the rest of the year deal is very convenient, we are definitely going to visit again before the year is up!

Had an amazing experience at this park, as a huge Harry Potter fan this place always exceeds my expectations. Wish I had more time in Orlando to visit a third day, lots to explore, many attractions, would recommend to carry a second change kf clothes or a poncho for the wet rides. Loved how well coordinated this park is in regards to covid19 prevention.

Hagrid motorbike adventure is insane..if you love thrill rides this is the ride for you. I would not recommend for kids who are terrified of rides. Do your research. Also this ride is really fast! And theres a small drop in the dark.

They definitely make sure you wear a mask. There are people with mics whos sole purpose was to people watch and call you out if your mask wasnt on properly. We had fun, after we were drained and sweated out we managed to find a great air conditioned alley with benches in the Harry Potter area where we got to relax while my daughter stood nearby waiting to snap pics of the dragon breathing fire. Wish we cud have made it to islands of Adventure the next day but they were at capacity all day

Cool place for rides and food. Look at Simpsons and Harry Potter land for sure!

We loved it here! My family had a great time. Our favorite rides were The Revenge of the Mummy, The Simpsons Ride, and Escape From Gringotts. Finding Diagon Alley was fun for our family. The kids had a hilarious conversion with the Knight Bus shrunken head. Butterbeer is delicious and so are the other fun drinks you can get from The Hopping Pot. Also, a cast member called me Mrs. Weasley in conversation, color this Harry Potter lover excited!*Get the Universal App before you go! You will skip every line for food by doing a mobile order!Also, do The Holiday VIP Tour. Its so worth it. Especially for the kids!

We felt very safe with all the Covid safety measures they had in place. This was probably the best trip to an Orlando theme park weve ever had.

We spent most of our time at both parks (no Volcano Bay) at Harry Potter. Which was by far my favorite of everything at both parks! However we did ride rides at both parks and at some food too.For Orlando Studios, we rode the Rip Roaring Rocket Ride (I think its called that..) which does jerk you around a bit and, I learned from my Uncles comments after, involves a lap-bar that can cause more-than-a-little, ahem, groin pain--if you know what I mean? We visited the same smoking section twice, lol, the one by the MUMMY ride around the corner from the Irish store (or was it a pub?) and an arcade. We spent a LOT of time in Diagon Alley and visited every store along with riding the Escape from Gringotts ride which was BY FAR the best ride Ive ever experienced.Personal Warning: Everything is VERY overpriced. Especially HP themed items. Any prices you see in older reviews or even on the website are too low---most things are $5 to $10 more expensive, at LEAST. An interactive wand was over $60 and while EVERY review says buying and using the wand in the designated shop-window points is ine of the best experiences ever, I disagree. If its for kids, do it, but if youre 24 y/o diehard Potterhead, or left handed (because apparently thats why none of my spellcasting worked), it just doesnt seem worth it. I, personally, regret buying one because that $60 could have bought me so many other things. The Butterbeer is amazing and DEF worth trying -- however if you buy the souvenir Butterbeer mug/tankard thing, be aware that you can keep refilling it (for a cheaper price, $2-something, I think) but only with like water and fountain/soft drinks, YOU DO NOT GET BUTTERBEER REFILLS WITH IT, nor can you use it to get Pumpkin Juice (which I didnt get to try), so the $14 we paid for it was a major rip off. Also to give yall an idea on what I mean by way overpriced I can remember that most shirts range from $26 to $45, hoodies, sweaters, and jackets range from $55 to $100+, Hogwarts Robes (in your house colors) are $115 and youll still have to go buy the sweater & skirt/pants separately which is prob gonna be another $50 to $100 depending on what all you want. Pajama-like pants and shorts are $30 to $40. Fortescues Ice Cream starts at about $9 for one scoop in a waffle cone and increases substantially. So either save up A LOT or just enjoy looking inside all of these amazing shops. And thats JUST Diagon Alley.At Island of Adventure we rode the Incredible Hulk ride, twice, which was really amazing. Next we did a smoke break right behind Captain Americas Cafe, and while they smoked we got my dad a really good Hot Dog & Chips combo ($12) from a nearby kiosk. After that we did the Jurassic Park: King Kong ride, which was pretty cool and fun--great graphics! After that we got to HP again!Hogwarts & Hogsmeade literally made me cry. They have all the same shops as they do in canon HP, just not all of them are open to the guests. I did get to play with my wand but like I said before, nothing really worked because people who are left-handed APPARENTLY have to stand to the right side of the round spell-clue-things on the ground. Once again, the Shops are GORGEOUS and a bit bigger actually. Honeydukes is pretty expensive too, one bar of chocolate was $7, half-a-pound of non-HP candy in a bag is almost $9, most other candies are gonna be around the same price as the two aforementioned candies. Except for the Chocolate Frogs which were like $13 and the Bertie Botts Every Flavor Beans were like $15. Hagrids Motorbike ride was in this area and it was really good as well! Hogsmeade Station is at the far end and if you have a park-to-park pass you can get on the Express (we didnt, so we couldnt). Hogwarts is in the complete other direction and is beautiful. I wish I had gotten to see more of it but die to our disabilities we couldnt do stairs and I was pushing a wheelchair, but the Mysterious Adventure ride(or whatever its called) was also really REALLY good. On our way out we saw the rest but didnt ride anything else.

Cool place. Enjoyed my day out here. Pretty fun. Very family friendly!

Burgers are juicy, rides are amazing and fun. Very family friendly place and a great experience an atmosphere. If you want a place to disconnect from reality and have fun for a while, this is the same place to go.

I love going to Universal Orlando, both parks are great adventures! My kids love them and enjoy every corner of it. Try the Three Broomsticks food, its awesome!

This was an AMAZING vacation!! Try the Butterbeer, buy the park to park to ride the Hogwarts express both ways, stay on site & get the free Express Pass & water taxis (Loews Royal Pacific was FANTASTIC!)...ride every ride & scream your head off & dont forget to bring a poncho or raincoat bcuz you will be SOAKED on the water rides! And finally take in every incredible detail of the park! Id take this vacation over a Caribbean beach any day!!!

If you have never been to a universal Resort. IMO Orlando has the best one out of all them. They really take security and now with covid, health concerns very seriously. Constant temperature checks throughout the entrances to make sure patrons are healthy. And mask requirements are a must.

I was like a kid in a candy store. Had a freaking blast and really appreciated the steps the park and staff took to keep their guests safe during the pandemic. It was amazing to be able to have so much fun.

Everything was great. Loved all everything Harry Potter. Sad I got caught in the rain but nobody can control the weather. Lol. Their guest services was a little slow but its understandable. What I am upset about was how many people wear their mask under their nose or on their chin and can keep the required distance. I understand the park can control random people and I heard employees call them out so I know they are doing their jobs but people dont seem to take it seriously enough.

I went here in January and its my favorite theme park. Lots of diverse ride but personally I liked the roller coasters the most. The Hulk roller coaster and Hagrids Motorbike Adventure were really exciting. The express pass is expensive but worth it. The convenient food inside the park is overpriced as expected.

Come prepared!!! Back pack is a must!! Water, snacks, lunch, fruits and more water. Comfortable shoes and a poncho for the water rides. THE APP IS YOUR FRIEND. Spend at least an hour getting to know the app before you go!!

Had an issue when a 3rd party website sold a pass to the night clubs at city walk with ought knowing the clubs were closed. When we went to redeem our email to get the actual pass at the customer service desk, they told us the night clubs were closed (due to covid(of course)). Without saying a single word the guy went way over the top to correct the situation and made it actually in our benifit and hooked us up with a bunch of food vouchers. This just goes to show how the management really caters to putting the customer first. I wish I remembered the guy that helped us out. He was single focused on us to the point where it was like we were the only people and that was the only problem in the world at that moment to him

The mask police will kick you out of the park unless you wear one even when youre outside and when youre riding rollercoasters. Once the mask police are gone, Ill give this place a 5 star review.

This place is ammmaaazziinng, parking was easy, the crowds were small, drinks strong, and harry potter world epic. You do have to wear a face mask the entire time unless you are actively eating or drinking.

COVID.They say there is a limited capacity. Do not believe them. The park is as full as it was without COVID, the main issues are two:Too many people walking, in line, and in general around, so keeping the 6 feet is nearly impossible, not to mention that some of them don’t wear a mask properly.Of course (one of their safety measure) not all the rides can be full, so you end up in lines extremely long for every single ride. So, not worth it to go only for one day, you will end up doing 3 rides.Also, lately many rides are close for long period of time to be fixed.Now, I love the rides and the experience is good, but is the capacity that is a big issue.The other safety measure - limited people on ride and sanitizing hands - are in place, but if they want us to spend the same money to have a reduced experience, it is a problem.

Its was a good time, had paid for all the extras, snacks , Express pass, drink cups for beverages all day, however, there was issue with refills and in order to correct.there was a lot of walking involved to correct. Other than that.employees were top notch

This place is undoubtedly awesome. Their COVID precautions and system is remarkable. Keep up the great work Universal and keep the new awesome rides coming. Hagrids Motorbike ride is amazing.

One of my favorite places anywhere! I just love coming to Universal with friends and family. So many memories and hopefully so many more. Side note, please do not open Fast and the Furious again. Just horrible... Hagrids is such a great achievement and the Velocicoaster is looking to be amazing as well. Take F&F as a loss and bring in something awesome!

We had a good time there. I just couldnt believe how expensive the snacks were. We finished the rides and left the park to eat dinner

This is one of the best amusement parks in orlando! Had an amazing time,and the staff made sure everything was sanitized and safe.remember to have a mask because you will be wearing it unless your drinking or eating.if not you will not be allowed in,even if you paid previously!!! Enjoy orlandos best here

I love Universal!!! We have been Annual Passholders for both UO & IOA parks. We mostly go for Harry Potter, but what an amazing experience every time. Even after re-opening during the pandemic, I promise it is safer than most places you’re going to right now.

Had an exciting experience! Fun and amazing rides, kind staffs and services! I loved Avatar rides and Harry Potter rides.

I cant imagine being packed in like sardines like the pre-Covid days after visiting the park with all the Covid restrictions in place! Great use of cleaning methods, social distancing and limiting attendance. Great ride options for all family members, good variety of shops and dining open and read to help you. Would highly recommend going during Covid restrictions, probably not as high of reccomendation during non-Covid times unless you planned really well and got a smoking hot deal on express passes.

Had a blast even during COVID, social distancing etc. Staff was friendly and helpful while also enforcing face coverings firmly. The wait for rides wasnt very long and they placed markers on the grounds to provide guidance on spacing yourself far enough from other park guests. The only thing that was a little difficult was wearing a mask while trying to do a 3D ride. The glasses always fog up. Short of that we had a great time despite COVID sanctions! If youre on the fence about going or not. Just go! TOMORROW ISNT GUARANTEED!

Really great place if youre in Orlando or if you just wanna hang out for the day. There are 3 different parks to choose from, button the main parks will take you about 2 to 3 days to finish. Not as big as Disney, but I think that adds to its charm.

Great experience during the pandemic. Masks and temperature check required! Rides were also operating with social distancing in place, seating every other row.

Was an excellent fun experience! Having to wear a mask in massive heat is really overwhelming and uncomfortable though. The lines were short and the rides and park were well cleaned and sanitized. The parking is really far and there are a lot of checks and parameters to get in. Still fun though.

I love going especially visiting Wizarding world. Theyre doing such a great job keeping everyone clean and providing sanitizer. I cant wait to go back in just a few weeks and take my brother with us.

Very fun as always, fast pass lines could be a little faster... hand sanitizer was given be4 every ride.. which I found impressive

Queue times for most of the rides were 5 to 10 minutes. Hagrid and Hulk were about 45 minutes, but well worth the wait. The Hagrid ride is probably one of the best coasters Ive been on, despite not having high drops or going upside down. Make time to ride this ride! Cast members were cleaning, even in the queues, during the day, and almost everyone had their masks on when not eating. Harry Potter parts of the parks were incredibly detailed, and made you feel like you were in the movies! The frozen butterbeer was really good, definitely recommend. I did not buy a wand, but was impressed with all the spots you could use it, and the fact that different spots make you wave the wand in different patterns to make the spot work. Overall a great day, and I look forward to going again!

A good time even with covid. Everyone stayed masked and the staff did a good job of regulating social distancing and keeping the place disinfected. A couple of rides and restaurants are closed but that can be expected.

A favorite vacation destination, we go every fall. We love the variety of rides, the immersive set design, and the unique dining options. We love the different themes throughout the parks.