Love this theatre. I visit it often, but tonight my eight year old son knocked over some things in the lobby. The staff was so nice about it and treated him in a really sweet way. Just wanted to recognize them for their generosity. Some businesses make you feel really bad if your kid makes a mistake, but they went above and beyond to make us both feel better.

Nice Location, the staff member I interacted was friendly and the prices were good. I also liked the Coca-Cola machine. Now the reason for the low rating which would have been 1 star if not for the positive I mentioned above. The bathroom is DISGUSTING not just dirty but sickening you can see a layer of filth through out the entire ladies room, poop on the rail, leaking sink in one of the rest rooms, besides the black mold and dust. Now on to the theater room. Basic seating and standard size screen however the one I was in has an object (looks like ripped curtain) blocking the top corner of the Movie the entire time. Definitely needs a deep cleaning in ALL the wash rooms and repairs in the theater rooms. Then Id say it was good and worth the $ being spent to visit.

I will brag over and over about the young people that work there. They are friendly, helpful and interactive. Popcorn happens to be fresh and tasty every time we go also. Two thumbs up!

This used to be a pretty cool place but considering they had no bottled water available. They had bottled unsweetened tea but it was warm. We didnt have a AMC cardFor a discount you would of thought they would have offered us to sign up. But, they didnt. No discount for us I guess.

Great place to go. Very clean and friendly staff.

The theatre was all around good, but there is more to it. The staff was friendly and kind, they had fresh popcorn at 9:30pm and the lobby was nice. There was a lot of standing water in the bathroom, on the sinks, counters, and on the floor. The seats werent that comfortable and the screen was really curved for the size of the room. There was a constant rushing water sound behind the screen. The place was good but needs a makeover.

We like this theater. Its in a hard to find place next to Lowes. Our GPS took us to Jo Ann fabrics, and we had to wind past Lowes to find the theater. Comfortable seats. The sound system was good, although we heard some of the soundtrack from the movie next to us. Typical high prices for food and drinks. It was nice to have a theater showing 16 movies, so there was a good choice of movies.

This is certainly a well maintained theater. Definitely reminds me of theaters in the past, not being connected to a shopping mall. Nostalgic, but updated to be quite modern! Has updated concessions and displays. The staff was very friendly and helpful. A huge plus is the pricing. Seems like going to the cinemas is constantly getting more and more expensive. However, everything from the food to the ticket prices were much more affordable than most. And it shows. This theater is certainly a busy one. So plan to arrive a little earlier to best prepare for your showing. All in all, its a wonderful glimpse into what made going to the movies special!

This place is simple and kind of small. Its food prices are what youd expect for a theater to have. However the staff seems polite and friendly, though few in number. When I was there last, there were only two people working! For a whole theater, small or not, that seems very overwhelming for just two employees at a time. In any case, I might go watch a movie here again if Im ever interested in something theyre showing.

This is a hidden gem. We were able to see the latest Star Wars movie the day it came out. We had 9 in our party and we were able to get seats together.

Basically the best theater deal in knoxville. The crowds go the other big one on parkside, leaving this one not too crowded, so its great.

This theater seems to need a little maintenance. The bathroom in the lobby had a sink that was not working and the bathroom in general needed some cleaning. However, the movies offered are all current. The theater that we saw the movie in was clean. No sticky floors or popcorn underfoot.

I rarely go to the competition anymore because this place is much nicer and the employees are always great. I dont go out to the movies a lot, but when I do I almost always end up here! I recommend it to all of my friends and my family always comes here too! If youre looking for a nice place to be alone or with friends and family, I recommend here!

Nice staff. Dated facility and too much sound intrusion from movie next to yours. Bit of a maze getting out. Comfy chairs

$4 for a bottle of water ? Our cashier told us to go to cinema 9 ..... the movie was 1/3 over .... other cinemas were getting ready to start, why didnt he send us there ??

Its average. A few holes in walls. Drinking fountain by #15 theater didnt work. Not exactly the best maintained theater but the movie prices are reasonably cheap. The popcorn is not very good. Tried it on two different occasions. Both were bad popcorn experiences. I would only recommend for the budget minded person. Or if a movie you want to see isnt showing at any other local theaters. I gave it a 4 star rating because of those two reasons. But its not really that good as a premier movie theater.

Liked it and will return. Price was good. Staff was professional. Had the theater to ourselves because we went late at night.

The middle aged, white, male manager with glasses is quite unprofessional, and he smelled a bit like sweat. Maybe from working too hard, Im not sure.When I go to this theater, I get that is Pepsi okay? vibe.

Movie prices are nuts! I still enjoy movie experiences if it is a big movie. They have great popcorn and a good drink selection. My family and I went to see Hotel Transylvania 3, good family movie. Anything will Mel Brooks is awesome.

Large theatre and comfortable seats. Very friendly employees. Love it there

This is a great theater. Wasnt crowed. No assigned seats. Staff was professional and friendly. They seemed like they were pleased to be of assistance to us. Popcorn was fresh. The theater was very clean. No sticky floors no trash under the seats. The parking lot is small but VERY VERY BRIGHT. All in all a very positive experience. I will keep this cinema in mind for our next movie outing.

Not crowded, but with a mix of top movies and quirky movies.

Great theater! Staff was pleasant and fast.

AMC really needs to upgrade their theaters in Knoxville. Ive been the other AMCs in smaller areas where they have full recliner seating, IMAX size screens and reserved seating but virtually all the AMCs in and around Knoxville are lacking. This one is not terrible but the screens do feel kind of small.

Odd entrance around the side but good overall

I always enjoy going there. The only problem I have is that the mens room always smells like urine.

Great movie, cold theatre. Glad I wore my winter coat. Go see Harriet!

This theater is affordable and convenient with an overall friendly staff. They have improved on their technical problems they had in the past.

Great theater. The prices are good and the staff is excellent. So kind and friendly! My whole family loves going to see movies here.

Really top notch movie theater really enjoyed the self-service Fountain drinks!

This place is a DUMP! The restrooms may be clean, but the location is difficult to find, they aren’t up-to-date w/AMC STUBS technology, of you don’t pre-purchase tickets in the app you would have to wait in a concession line.I’m a PROUD AMC STUBS member and I am legitimately embarrassed by this location.We came by 6/23/19 the watch Anna in theater #1 and it is SO HOT AND HUMID in the theater. The hallways even smell of old wet laundry. Over all very disappointed.

My fiance and I went last night to see Aladdin. I am an A-List member and the man at the counter was very polite and helpful with my fiance and I. The movie was fitted perfectly onto the screen, so that was cool! Also, we didnt get any concessions so we cant really comment on that. The movie volume was really good. The only cons that I have for this theater is that the seats could do with some serious updating. I sat down last night in a seat and it felt like the seat was BEYOND worn out. It felt like it was busted straight through the middle. AMC, if you read these reviews, you need to renovate your seats. One reason my fiance and I enjoy going to the Cinnebarre in West Town Mall are the leather reclining seats. I guess Im just spoiled with them. Another downside is the bathrooms. They always smell like pee and sewage. Its really bad. They need to do something about that. I dont know what to suggest to get the smell out, but it smells pretty bad. All in all, it was an okay experience. I get that it is a budget theater, so its not going to be as fancy or as accommodating as a Regal theater, but I will definitely return. Even if I do have to play Musical Chairs just to find a comfortable one.

Tuesday night movie night is awesome! The theater itself is not a marvel, but is definitely functional. The seats are comfortable and the screens/projectors are comparable to Regal or other Theaters. Usually a little more affordable than other theaters...

Very nice theater. The lobby and theater was clean. The bathrooms were clean. And most importantly the temperature in the theater was ideal. Which is important when watching Avengers Endgame for 3 hours.

Really cheap prices, great seating, and non busy location.

Difficult to find if you dont know the area. The most comfortable of the two AMC theaters close by. The employees are doing you a favor by being there to allow you to see the movie. I love the AMC near Knoxville Center. Though that east theater doesnt have as nice seat or get/keep as many movies or for as long I always choose to travel the slightest bit further because the employees there treat me as a person. Points to the concession person who smiles and looks me in my eyes and thanks me for coming to their theater. Try them both, Im quite sure youll understand where Im coming from in this review.

Pretty good theatre i usually come here after a movies been out for a while.

Always a good experience here! The theater itself is pretty standard, nothing over the top, but its always clean and the staff is always quick and courteous.They also have the new coke freestyle machines as self service, which is appreciated.

I love AMC theaters and the Stubs A list program has me going to a lot of them, but I am a little disappointed in the corporate decision to call some theaters AMC Classic, which means some theaters are still outfitted with older style seats and without the most current AMC computer systems. This means that even though the staff at this theater is kind and helpful, they have not been given the ability to sign people up to the stubs a list, despite signs in the lobby and a premovie ad instructing you to see a staff member to sign up.This is really a corporate shortcoming though, the theaters were clean and all the seats I have used have been in good repair.

Nice but needs some updating. Customer service was exceptional, very nice people.

Nice employees willing to make unsalted popcorn!

This is my favorite movie theater in the area! The staff is super friendly, and they offer free refills of all drinks, which you get yourselves!The prices of the movies are par for the area, but they had a teen special which included a small popcorn (free refills) and small drink (free refills) for $5! That was an incredible deal!I will definitely go to this location before any others in the area from now on!

This is the old forgotten past time and gem in Knoxville. I think I remember when I lived in Knoxville as a little child metro was booming at this theater! He has a lot of confessions of a little people now. But this is perfect for older people like me now who love to watch movies either by themselves, or with other people with little to no one inside of the theater at the time of viewing.youll never have too many issues getting in a waiting in line except for big movie premiere nights. Overall they have really good deals they now have a Coca cola infinity machine which is a big deal and the theaters very easy to navigate. Not too old not too new but definitely somewhere you can still watch a good movie. Have fun if you cant find it its next to Best buy and the lowes kind of hidden back in cedar bluff.

Although we where excited to go see a movie, we were not overly impressed with the theater. Maybe the day crew doesnt care and the night crew does. Florida AMC theatres are clean, losts of options. You can see the popcorn machine and it isnt stale. The movie was excellent.

Thank you AMC knoxville for still being a good Ole fashioned theater. I despise the assigned seat process and loathe the Chicago theaters for all being this way. It was so nice to go into a theater on opening weekend and have PLENTY of seats available to sit in even if we had not prepurchaed seats! Staff was very nice and courteous.

A clean, but dated theater. Still full price tickets and concessions. Overall, it was ok, but you could see the same films for the same price in a newer theater.

Great movie theater. Nice and clean facility up to date and nice concession stand with your basic such as popcorn, drinks, candy, nachos and ice cream.

Needs a renovation very badly. Old squeaky chairs and the show usually starts ~30 minutes late. 5$ Tuesdays is nice though.

Very clean theater and much cheaper than regal. If youre bringing your whole family, this is the place to go. They even have booster seats for the tiny humans. Theres ample space between rows and each level of seats is a good amount above the seats before it. So, even if someone stands up in front of you, your view wont be obscured. The restrooms were also kept up pretty well. The loss of a star is because you have to buy tickets from the concession line (this may be different if theyre busier) and because the person at the register needed a bit more training in customer service. He wasnt exactly rude but I did feel like my presence was an inconvenience for him. He didnt hear me when I told him twice that I dont have an AMC account. In addition, he had little interest in answering my questions about the concessions. Other than that, though, great experience. P.S. The seats dont lean back but they were still comfy. Im plus size but had plenty of room. Also, the arm rests raise up if you need more space or want to be cuddly with your child or significant other.

This place is great. It doesnt have chemical air fresheners spraying out their stink during the feature films. Its usually not super crowded and the employees are always pleasant.

PLEASE DONT CLOSE!!!

Always clean and good customer service

Love Tuesday 5 dollar movie night . The only thing this theater could use is some new seats

Nice place and Tuesday prices are a great deal.

My family and I love to come here to see movies! The employees are always friendly and helpful. The super matinee is the best! You can see a movie from 4:00-5:30 for only $5.75. This summer theyre offering movies all day Tuesday for $5 and popcorn and drinks for $2 each. The theater isnt ever too crowded, either. Its our favorite in Knoxville!

Huge movie complex that looked impressive. My daughter and I saw a matinee but when you walk in you expect the ticket booth to e open but we had to go to the food counter. Service was fair not real friendly and no toppings for the popcorn except the fake butter.

I would rather go to this theater, instead of other larger and more expensive theaters in the area. It was confusing initially when trying to determine where to buy the tickets at. Just fyi, you buy them at the concession stand to the left. The freestyle drink machines took some time, since there were so many people waiting in line. I did like getting to add as much butter and salt to my popcorn as I like. Ill pay less to do more. The theaters are smaller, so be sure to arrive early to get a good seat!

Great place to see a movie. Much less busy than some of the other local theaters! Buy a yearly popcorn bucket if you are a regular moviegoer; definitely worth the price!

It is a good theatre. Been there a long long time. Could stand a renovation. Ticket prices were the same as paid at other theatres that are more up to date.

It is an older theater, but kept up. Never crowded and the price is right for seniors

This place has been around for 10 years and now that AMC has taken over it is starting to get renovated and upgraded. Cleaning walls and new ceiling tiles, sound improvement, but still it has better pricing than the higher regal theaters for the experience. The best part is that this theater is never full so getting tickets and best seats is never a problem for this location anymore and the service is still great. AMC has amazing deals and offers too that make it so easy to watch movies

Staff was happy and helpful. Facilities clean. Ample parking. Will definitely be considering this as a nice alternative to The Pinnacle in the future.

Come a long way. Cant wait to go back.

Took my granddaughter today to see How to Train Your Dragon. Movie was great but overall experience was horrible! No staff at ticket booth, had to stand in line at concessions for 15 minutes to get tickets! Frustrating because we dont buy concessions because they are too expensive. That made us late getting into movie and we couldnt find two seats together. Went out to ask if someone could come with us to find seats. Said they didnt have anyone to do that. What happened to guys with flashlights that every so often monitored the theater? Told me they could give me a movie pass to see a movie at some other time. Asked to speak to a manager, Penny Shears, she was very rude and unsympathetic. By this time my granddaughter was getting teary-eyed thinking we were not going to be able to see the movie, one she had been so excited to see. So sad. I was determined so went back in and was using the flashlight on my phone to look for seats. A women in the theater YELLED out and said turn off your damn flashlight. My granddaughter seemed frightened of her. We finally found seats way up front which was fine, we just wanted to see the movie. My granddaughter who is only five years old got it right as we were leaving, said Grandmommy I dont want to come here ever again, they were mean to us. Smart child! Needless to say, never again!

We love this theater. Friendly staff. Clean.

Movie stopped twice due to weather related loss of electricity. Absolutely not their fault. They sent someone in both times to make an announcement, offered refunds and fast forwarded to the point it stopped when we finally got power back. They get bonus points for handling the circumstance well.

Reasonable price. Quality movies.

The theater itself is fine, but the bathrooms need some work. Womens bathroom was missing the faucet on one sink and the other two flooded the countertop and floor because of the way they were installed. There was an actual trickle/waterfall from the counter to floor at one point. Notifies theater staff that they at least needed a slippery floor sign. Also, no one at the ticket booth, so you buy tickets at the concession stand. One of the workers took literally 10 minutes to ring up one customer (I was watching the clock because we got there 10 minutes before the movie started.)

Hate to say that it might be a better place to watch movie for the prices and snacks but however I must have to say something, this place has lack of access to communication for deaf people. The reason why of this is that every time I go there to watch movie, I requested for a caption device that I need to use to watch the movie; every time they like do this the caption device NEVER works at all! They always ended up refund my movie tickets as a way of saying sorry but it is nor even sorry at all because I am unable to enjoy my time watching this movie without caption device that I needed. Really disappointed with AMC with lack of giving the proper accommodations.

Great staff at this location, I had a request and management went above and beyond for me. Love this place. Get AMC Stubs if you continue to visit

Not crowded. Comfy seats. No reserved seating. What more could someone ask for? As long as AMC doesnt go to reserve seating they will have my business.

Love this one. Armrest move up to snuggle, or added waistline.

The assigned seating is a disaster. It causes the lines to buy a ticket to be much longer and slower. This is because people are having to pick in advance, from a very tiny screen, where they have to sit once inside. Of course, finding those seats in the dark is even worse. This was a terrible idea. Unfortunatley, no one at Corporate has been strong enough to stand up, admit it and do away with it.

Lines can get crowded but the seats are nice and the staff was helpful.

Was in theater 4 and could not hear the movie due to a machine hissing and making a bunch of noise.

Love this place! The staff is always super friendly, and it’s never overcrowded!

Very dirty theater seats and walls. Friendly staff and clean bathrooms.

My favorite movie joint in town. Quiet, clean, and usually a pretty good selection of movies since they have so many auditoriums.

Awesome place. My only criticism is that the volume was too loud in the movie. My son needed napkins in his ears for part of it.

A good deal on Tuesdays for show and popcorn/coke. Also, they now have their headphone devices for the blind and hearing disabled fully fixed.

They have movies there that we watch. I am now wheelchair-bound and do not go there because if I go in the bathroom I get Wiz all over my wheelchair Wheels. Then it would be on my hands. That is kind of a downer.

Great place to see a movie

Not crowded. Tucked away, so there is not so much traffic to deal with. Clean. Helpful staff. MILKSHAKES & MALTS to go with popcorn. If it will take staff more then a few minutes to make shake/malt: it is brought to you in theater. Been going here for years!

Well it was a 1st be for me, I went to see Bohemian Rhapsody was told it was in 5 which the sign above 5 said. So I sat thru the 20 minutes of previews, only to find that they had the wrong movie playing there. So I went and let them know, then the few other people finally noticed and came to complain. They took care of it, but it was not a good experience.

Matinee tickets are $5 between the hours of 4 - 5:30. The theater was clean, and the workers were friendly.

We like going to this theater because it normally isnt as crowded as the Pinnacle, and the ticket prices are a little less expensive than the Regal theaters in town. There are fewer concession options, but we normally dont buy anything but popcorn and drinks when we get concessions anyways. The theater is pretty well upkept for its age. If they are showing the movie we want to see, we normally pick this theater over the other Regal theaters nearby.

One of my favorite movie theaters! Friendly service, clean building, and the popcorn is amazing

Older theatre but with a very good general manager. It hurts that some of the big movies their sister theatre gets and not them. They try hard to make sure you have a good time.

My favorite theatre in town

Fresh popcorn. Fast service. Theater was nice and clean.

The staff was nice and very helpful. The theater was clean and so was the bathroom.

Matinee 4:30pm, easy access to parking, friendly employees, great ticket & food prices, good movie & sound. Had a great time.

Great service, theatre is well kept, screen looks great!

I will overlook the fact the movie was not 5 dollars.....everything, horrible. First, there was only one person at the ticket window, so it took 20 minutes to buy tickets. Second, there was only one person at the concession stand. Third, the mens restroom was discussing and I mean nasty. There were wet paper towels all over the floor and the stalls were nasty. Last but not least the movie theater was dirty, with popcorn all over the floor. I drove past 5 movie locations to get ti this and i will never return. Thank you for making my choice of which movie to pay my money too. Even if the movie was FREE, i would not return. Thank you and have a.good day.

I enjoy this location but sometimes the staff doesnt seem welcoming...i use the amc app and im a stubs member when i mention it to them they get huffy sometimes. Also most of the bathrooms throught the facility are always closed for cleaning

Caught the new Infinity War movie here. I’ve never been to this theater but it’s big, clean and the employees were personable. I usually go to Regal, but I’m glad I checked this place out.

Theater was very nasty and outdated.. had to get up twice to ask for the film to be fitted into the screen properly. Not a redo... the Regal is much nicer.

No stadium seating and the screens just seemed smaller.

No one checks tickets to get in. Its like an honor system getting in and prone to a lot of freeloaders. Our theater had some of the speakers or subwoofers off, so the experience was without any lower frequencies... Kinda like watching a movie with a tiny speaker, not the full surround sound experience you think you are paying for.

Cheap and good selection of movies. Children love this place!