So fun! This was our first Escape Room and we had loads of fun! All of the props and clues are really well thought out and unique. Cant really compare it to other Escape Rooms since this was our first, but I will say that other ones are going to have a lot to live up to! Very cool experience. Definitely recommend!

This was our first escape room. Super fun and challenging. We did not know what to expect, the experience was unique and exciting. As other reviews have said the staff was not very personable at sign in, and slightly condescending but they did their job.

It was so much fun, great experience

So much fun and interactive for our family!! Scott was a great host and the kids were so engaged! We will definitely be back!

I’m going to echo what so many other people have said, the room was great; however, one staff member, a blonde haired guy with ear rings, doesn’t have the first clue how to be professional and how to treat customers. He was extremely rude and acted like he had a chip on his shoulder. This staff member is damaging your business. This would have been a 5 star review had it not been for this rude staff member.

Had an fantastic time at this escape room the puzzles were satisfying and Scott was a wonderful addition to our visit, he was helpful and consise. We also had a great time taking a super creative photo at the end! Would definitely recommend!!!

Consistently terrible. Both this and the River Market location. Very rude staff who seem annoyed at all times. Room themes are fun in theory but consistently disappoint. Judgment Day in particular is in my bottom five out of almost 300 rooms.Tech regularly breaks and puzzles dont make a lot of sense. Worst company in Kansas City for sure.

Tried the Da Vinci Code room with my girlfriend and it was basically impossible. The clues didn’t seem to lead to any logical conclusions after the first three. Paid $56 each, I regret going.

Our family has done escape rooms all over the country. This is the LEAST engaging and mentally challenging escape room we have EVER done. We did the hardest room too. Not worth the money. So disappointed.

The escape room itself was cool. Some of the things you really wouldn’t even have a clue to do unless it’s told to you. Crazy. But it was fun itself. Customer service on the other hand, lady was very rude. She continued to talk back to us and argue over something she could have just apologized for in the beginning. I won’t go back as long as she is there. There was a guy who came in later who was very nice and helped us out. Star for him & the game ONLY.

We did a room awhile back it was fun but staff was really rude. And guess what we actually went back to try to do another room and same guy has a mouth needs smacked

Anytime I travel I always check out the local escape rooms. Escape Room KC did not disappoint!Staff: The staff here were very curtiouse and welcoming. The employee with the rainbow hart hat was awesome!Location: This has to be one of the coolest Escape room locations Iv ever seen! So much history in the building just makes for an even better experience for a out of town visitor!Room design: We played the DaVinci game. The room was very well built and extremely clean. I love when rooms are very immersive. They did a really good job with this, I was very pleased!Game design: the first 3/4 of the game was great. I’m not a fan of math puzzles in escape rooms. But they didna good job at making it fun and not complicated. The rope maze was very cool! Iv never seen that in an escape room and I felt it worked really well with the theam! Unfortunately we got stuck for a long time on the table game. The game master gave us a few extra minutes but we were just burnt at that point. I would have liked it to have a better clue to help solve it for smaller groups. That being said the over all pacing of the game was great. At no point (before we got to the table) was I ever board or felt just clueless. So very good job to your game designer!I’m hoping to come back to the city soon. This escape room will definitely be on my list of places to come back too! Also the photo booth idea was awesome!!!

We did The Di Vinci room. It was so much fun!

Staff is friendly and very helpful! Love the layout and challenging rooms!

It is open! Walk-ins are much cheaper than online reservations unless you are reserving for four people.

So much fun! Met new people and it was challenging.

Da Vinci Code room was excellent!

Best escape place in KC, I couldn’t wait to get out

A quarter of the items in the Judgement Day room that needed a mechanical element to work did not function. The staff was quick to acknowledge our failures and it felt like they did not want to be there.Not our first escape room and not our first failure, but this left a bitterer taste because we lost precious time to many items not functioning.If youve been to an escape room with a cool premise with a video opening and ambiance, do not expect that there. The preface was the staff telling us that we were trapped in a room and needed to, like, solve the puzzle.

I have done several break.out rooms and this by far was the best and most challenging

We completed the prison break room (I believe that is what was called - the one with the terminator theme) with less than a minute left. Lots of fun and really unique puzzles. They had a very good clue system which was helpful but didnt reveal too much. Id definitely go back again.

Staff member was super awesome! Enjoyed the challenge of the room and the cleanliness of the entire place.

Horrible experience. I booked online. However, certain rooms are at certain locations (even though it said Union Station). The woman at the desk argued with us when we said that the address should have said it wasnt at Union Station. The man who gave us the answers at the end was nice. The 5 stars for the game 1 star for the customer service.

We broke the drawer... Sorry

Very fun everyone was so nice and helpful

It was a blast, but I cant imagine doing this with a small team. They were tough and obscure clues.

I did this with some friends for my birthday a couple years ago and it was a lot of fun!

It was great we had a lot of fun

The guys made the prison break fun....the clues and room were great!!

It was really fun!! We did it Escape the Room I will do another escape room.

I’ve been to a lot of escape room and this one while it wasn’t horrible was definitely not impressive by any means. I think what killed the experience for me was how rude one of the employees there was to my group. The guy that was working Saturday night 2/23 wearing the glasses was extremely rude and unprofessional. I think his managers need to re train him on customer service and hospitality or he should find a job he is happier at where he doesn’t have to interact with people since it seems like an inconvenience for him. The other 2 employees were actually super nice and enjoyable. That employee alone is the reason I’m leaving a 1 star review, if you want a good time without being treated poorly by staff I’d recommend a different escape room.

Whether you solve the puzzle in an hour or not you will definitely have a good time! We attempted the large group room 221B Baker Street. Definitely need a group of various ages to solve this one! Lots of fun!! We have become addicted!

This was my first time in an escape room and it was awesome and intense! We had a group of 14 and they were able to accommodate. They do take reservations over the phone or online. The staff here at Escape Room KC in Union Station were pretty great! The price wasnt bad, you get an hour in the room to escape and it was worth it! It is located in beautiful Union Station, which is easy to get to and there are both free and pay for parking available, but it is $5 for up to 4 hours. Overall, this was an awesome experience and I highly recommend going and testing your luck! A+ experience!

We’ve gone to their other location and really enjoyed it. The decor of the room at this location was nice but I don’t recommend the Terminator room. There are several components of the room that take way longer than they should and waste too much of your time. There’s also one mechanical component of the puzzle that wouldn’t work properly (and took us several times of trying over and over) and wasted a lot of our time. The game master ended up having to trigger the puzzle to release its clue manually. They were nice enough to give us a bit of extra time to account for the mechanical error. I’ve done several escape rooms and always enjoy the challenging nature of them but the set up of the terminator room needs to be improved. We will be back to try the other rooms though!

First time in escape room. Great family fun.

I love escape rooms. I love finding clues and racing to the end and the adrenaline of it. My group of 8 participated in the 221B Baker Street room. It was OK. The only reason why we chose this location was for the discount. $30 per person is a tough price for some people, but with the 20% coupon we used it made it easier for everyone else to join in. So that is definitely a plus, that this location had that option! Unfortunately the experience wasnt that great. Even though there are cameras for the GM (game master) to be viewing and help guiding when in need or providing clues, it was like they werent even watching. So when we did ask for a hint, the GM asked questions that if they were watching, would have known were already completed. It was such a large room that several people were trying to solve clues that were already completed. Also there was no direction with the clues. One clue would only lead to another, which then was a dead end. I think the description of this particular escape room would need to include that its not truly a group effort, but that the group needs to stay separated finding their own clue to solve. The GM makes or breaks the escape room experience. My husband and I got this group together to show them how awesome an escape room is, and unfortunately fell short. When we first went in to check in, there was no welcome or acknowledgement until I went to the counter and said hello. Not a total flop, but not an escape room I would recommend.

I went with my daughter and son in law. It totally was fun even for older people and I solved some puzzles too. Would do it again with my family.

The room was just the right level of difficulty to be challenging. Lots of interesting surprises. So much fun!

Very fun experience, we had a party that ranged in ages from 11 to 69, it kept us all entertained and engaged. It did get a frustrating but thats the point! Staff was super friendly and helpful. We will definatley be going again.

Had a blast! Only recommendation would be to get tshirts that said I escaped

Upon walking in , me and my brother received a vibe that we weren’t welcome or wanted . They stared at us and their greetings were unenthusiastic . Very bizarre given the field . This is supposed to be an amazing and fun environment not dull and lifeless, just a tip. The guy with the glasses who works the front was very rude to our whole party & acted super unprofessional . His demeanor was very combative. Needs to be fired. A very rude person to have in this type of field. Overall the room was decent. Not really a negative review about the room itself, just the staff and the environment they create for customers given the individuals they choose to hire . Avoid if you want a family friendly environment , they will make it their mission to make sure you have a horrible experience

Very fun!

The escape room was fun and I will do it again but one of the men that was a staff member was very rude and unprofessional.

Went to the Da Vinci escape room, but was VERY disappointed. Only about 5 puzzles in the entire room and was able to escape in 30 mins with 3 people. I have been doing escapes rooms for a while now (and all over the US), about 20 or so, and this one was BY FAR the WORST. There were not enough puzzles and they were very easy. Also the staff were not very friendly. Would not recommend.Disclaimer: This was the first one that I have done at the Union Station location. I DO recommend the Jail Break escape room at Riverfront location.

We had great time. The employees were nice and helpful. We did the dream room and it was challenging for our group of mostly 5th graders. We did not escape but got really close. Had we not spent the first 20 min running around like 5th grade girls do, I think we would have figured it out

This was surprisingly and incredibly awesome. Went with a large group of teachers, in town for a national math conference. We had so much fun working together to escape. It was a lot harder than we thought it would be, but we did it!!! Great staff. Great experience.

The props were soiled. Many of the props could cheaply be replaced. The cost, $40 per person was too high in my opinion for basically a game that I could have set up myself. It’s not for everyone.

The escape room was fun however there was a staff memeber that was very rude and not helpful. We booked two rooms anticipating a bigger party and rather than cancel a room we decided to split in to two groups. He immediately said that he didn’t want us to waste our money and that the rooms were hard, insulting our intelligence. After getting into our room, he threatened us by kicking us out for walking around the room. The room also did not make much sense and the theme was lacking overall.

Super fun! I dont want to give away any secrets but it is well worth the visit to the your detective and puzzle solving skills. The staff was helpful and nice enough to put up with our large birthday party group of adults. I cant wait to go back!

Fun activity and helpful staff, just make sure to book ahead. Walk ins most likely will get the hard rooms...mwaaahahaha

My daughter and i luked it but the last clue didnt work and we lost. Dobt know if we would have made it or not. It was 75$ dollars to have a room that had a problem

Awesome experience all around! Alex was a major help, and definitely added to overall experience. Can’t wait to go back for another room!

The best date night idea! locked in a room for an hour we absolutely loved this and will be back

Great time with the family. Unfortunately we did not get out.

We had a blast! The staff was awesome, super inviting and welcoming. 6 of us went, and can’t stop talking about it. We made escaped with 00:02 or something crazy like that left. It was awesome, can’t wait to go back!

SO MUCH FUN!!

Very fun and challenging

Started time without us there and its in lower level if you want to find the place. They called and knew we were looking for the place and had to use restroom which they do not have. Also not cash friendly. Room was ok s ok me of it seemed like luck but not bad

Went through the escape room yesterday and boy did my group have a good time!! We did the 221b baker st room which was quite hard but very fun at the same time - thanks to the employee that helped us with the glasses, he was extremely helpful giving us the rules and giving us hints in our quest to escape!!

That was fun and great to do something different on our date. We did The DaVinci code and The Dream. I havent been to others so I cant compare this business to others yet but my wife and I had a blast. Staff was very friendly. It is downstairs to the left. Union Station has covered parking.

This was our first experience at this location. Did the Da Vinci room. It was great! Made it out with 3 minutes to spare!

It felt like the staff were annoyed we were there. Several of the items werent working. Staff confirmed we were doing it correctly. No group photo at end like other escape rooms. I would recommend going to a different escape room company.

The staff are delightful-funny, helpful, and encouraging. The rooms available vary in difficulty and technique.

I absolutely love escape rooms, and have visited many in several cities. This one was hands-down my favorite! The set-up, the technology, the organization and the surprises were all top-notch! I cannot wait to visit KC again and this will be be on the top my priority list! I highly recommend this business!!

I love the Union Station. I really enjoy doing escape rooms, this was fairly good Ive done some better ones but it may have been just the theme we chose.

Ive done two rooms at this location and have had a good experience both times. The staff are nice and we always started on time.When I did the Da Vinci room there were 3 adults and 7 middle school girls. Our group size was probably slightly too large for this room. Too many people, too many ideas. This room was probably too difficult for the middle schoolers to do it by themselves. Heck, it was challenging for the adults!Ive also done the Dream room. This time my group was four adults. This room was challenging, but really really fun.I broke out both times and had a blast! Also, the sideways photobooth is clever.

So much for my first experience in an escape room ! The employees were so helpful !

We had so much fun here. The best by far and Ive been to quite a few escape rooms

Only complaint is the $28 a person. Other than that we tried the first room, and overthought most of it. Once we started thinking simply we flew through it.

So much fun and super challenging. Just wish the hints werent as direct and a little more riddly

Sets are a little worn but overall very fun! Price isnt bad either as these things go.

We did Bakers Street with 8 adults and 4 kids. Everyone stayed busy and WE ESCAPED!! A big thanks to Alex who helped me organize things over the phone!

Terminator Room: Am I the only one that was bothered by the DVD player (that would only painfully fast forward x2), a Star Wars BB8 remote control (that didnt work properly, attendant had to come into the room to fix it), smart phone and usb ports in 1997? Anyone? Had lots of good features and promise but unfortunately these inconsistencies are all Im going to remember this room for. Ive been to other escape rooms before and really enjoyed them, if youre a hardcore T2 fan skip this one.

Nice place. Good time for a group of 6.

We had a large group of about 10 people and did the Sherlock Holmes themed room. It was really big and spacious and we had a lot of fun. Had some neat props but nothing super crazy.

We gave been there 2 times. We go as a group. We have solved both roomsThe da vinci room we got out with a few mins to spare. Then we did the sherlock one and got out just in time. Love this place.

Not been to one before, was fun, great activity for the whole fam squad to enjoy

Did two escape rooms here and had an amazing amount of fun with my friends.

Our group had a great time and was able to compete the puzzle (go us!). The escape room was very well put together and was much nicer than one of the other escape rooms I had previously done in KC. The puzzles were challenging, but not too complicated we only had a couple of hiccups, but did not need to use all 5 of the hints.The staff was also very helpful and courteous.

Worst experience ever. The guy that was with the two girls at the front desk was super rude. Not worth $40 honestly. I know I’m never trying this again. Worst hour of my life!

This was my 5th escape room and it was the worst escape room experience I have ever had. A 1 star rating is too high for what this place deserves.Upon arrival, the staff did not introduce themselves, but simply escorted my group into a room without giving any of us a chance to prepare for what we were about to do. There was little to no explanation of what we would be doing in the room or what our objective was. I asked the Gamemaster a simple question, Are any of the keys/solutions used multiple times? To which he responded with a blank stare for 15 seconds before walking out of the room simply saying good luck.During the escape room itself the timer / tablet they have mounted on the wall went back to the home screen so we could not see how long we had left for our hour. We had to wait 5-10 minutes for two different staff members to come into the room opening the exit door and ruining the ambiance / experience of being trapped in a room that youre trying to escape. Finally they got it fixed and we proceeded with the room. We are on the final clue with 5 minutes left on the clock to escape and have the correct solution to the only remaining cryptex puzzle (a 5 character spiral combination lock). After passing the puzzle around to three different team members all to no avail, we use a hint to ask how to solve it. The staff member sputters useless information that we were long past leaving us to our own witts. After one final try to open the cryptex lock, the end of it literally broke off revealing what looked like elmers glue holding it together. The metal piece fell to the floor with a clang and we all sat in disbelief as we were now 100% unable to escape the room. The staff member again opens the door, unannounced takes the puzzle out of my hands and walks into the corner without saying a word. Readjusts the combination then hands me a key, again without saying a single word. He leaves the room and we use the key to escape. After leaving the room in disbelief at how unprofessional they were and how adept they were at ruining the mood of an escape room, I asked them, Is ______ the correct combination to that lock? and one of the staff members replied in a snarky tone, Yes, and it would have worked if you didnt break it. Now we cant use that room anymore because you broke the puzzle and we dont have a replacement.I left the building frustrated and unamused. I felt like I wasted $140 on my 4 friends and myself to attempt to have fun... All just to have the unprofessional staff blame me and my friends for ruining their game which was broken from the start. I am highly dissatisfied with the entire experience and wouldnt go back even if they offered us a free round. The whole experience wasnt even boring / neutral, it was negative. Do not go to this escape room.tl;dr: Unprofessional staff literally entered the room and finished the game for us because we broke one of the puzzles. 0/5 star review. Do not go here.

Alex was a great room host and made the experience really great for us!

It is very hard and very easy but if you work together then it will be FUN

Very creative and fun was had by our entire group

The staff was kind and the room was decent. I believe the tickets are only worth what you pay for if youre in a big group. Otherwise the ticket prices are not worth the experience.

Clues were convoluted at best, mechanisms didnt work first time, for a better experience go to the river market.

A lot of fun for me and my family! I recommend it to anyone!

I had a blast trying to get out, didnt quite make it but a blast. Wish they had easier options for us challenged people, lol...

We had a blast! Escaped the hardest one, most fun the family has had in a long time!

I have not been to this Escape Room but the others I have done have been a blast

Very cool highly recommend it for a fun outing. It is located on the bottom floor of union station across from extreme screen.

221B Baker was awesome for our family of 7 outing. Great staff hints, large space (multiple rooms) & challenging puzzles all made for an enjoyable & fast 50 minute solution.

Don’t bother calling for help because they will just continue to answer ever question “check the website”.

So much fun. It was my first time in an escape room

My visiting sister, her fiance and I tried out the Da Vinci escape room at this location. It was well put together, the staff was very welcoming and helpful, and the challenge very fun! However, one of the locks in the room was broken, which caused us to lose significant time during the puzzle. At the end, we suggested that it be replaced. We were told that whoever managed the room decided that the replacement was too expensive, and it was deemed that it didnt need to be replaced. Something like this seriously detracted from the puzzle and seemed very unprofessional. For more than $30 per person, it seems like a very poor choice of funds not to replace a very simple combination lock. We will not be returning to this location.

No answer

Tons of fun but they didnt set it up and had to interrupt our game.

So much fun!

Had a fun time here. My company rented it out so we could go as a team. The staff were very friendly, and the room we tried to escape out of was well designed. Next time I want to try the most difficult room they offer.

First time in the escape room. It was a cool experience and staff was amazingly friendly