We came here for the first performance since they had shut down due to Covid-19. The venue itself, is absolutely beautiful! However, there were a few things that I was not a fan of, for one, they directed us upstairs to a second bar to get drinks because the bar on the first floor was becoming backed up a bit, so we did, and then we were stopped by a very rude employee who informed us that we were NOT ALLOWED right back downstairs to the designated drinking area and HAD to stay upstairs to finish our drinks!! This was ABSOLUTELY INSANE to us! The few chairs that were set up upstairs, were occupied so we had to stand the entire time (in uncomfortable heels) before we were allowed to leave that area. SmhFurthermore, after we were seated, we were approached within mins, by an employee, and told that we HAD to pull our masks up over our nose, so we did, but then noticed a gentleman across from us, who not only did not have a mask on, but also had a drink (uncovered) the ENTIRE duration of the show! We were also rudely told to quiet down when we were having an issue with our masks and were whispering so low, it was absolutely NOT disturbing to anyone around us, as we were 6ft + away from the other patrons. Instead of questioning WHY we were whispering, we were basically just rudely shut down, meanwhile Mr. Richie Rich was still right across from us, with NO MASK and an uncovered drink in his hand.The show itself, was phenomenal, as expected! The atmosphere was nice, and relaxing. All in all, it was an OK experience. I did love being all dressed up, and the drinks were spectacular, although like any place nowadays where they can rip you off, they absolutely will, and by charging a staggering $20 for a double and $18 for a single, they definitely succeeded. I will absolutely go back though, despite the issues we had, it was still a wonderful evening, and a beautiful concert.

Highly recommended. The Jacksonville Symphony is just amazing. The conductor Courtney gave a incredible performance.

Is a really nice place. I give 5 stars. November 2020

Fabulous show, music melded with the talents of the athlete/artists .VERY enjoyable.. and the Covid safe methods were very appreciated

It was a pleasure to be back inside for a live concert. Courtney Louis was majestic as always.Heads up. The Times Union Center management is taking all precautions to avoid the spread of COVID. That means masks are mandatory at anytime, and seats are now separated.

Great performance. I dont understand why the vocalists had to wear masks. They were behind a 7-8 foot plexiglas (on three sides) and were tested when they arrived in Jax. The whole audience and orchestra had on masks for the full performance. I felt really bad for the performers. It was overly cautious.

Good venue. Been here for symphony and some musicals. Top notch place.

The Robert E. Jacoby Symphony Hall is incredible. The fully restored 1912 pipe organ is an acoustic wonder and a very powerful accompaniment with the orchestra! One of the great treasures of Jacksonville!

I cannot say enough great things about this place. From hosting my dance studio’s recitals every year growing up, to offering the best opportunities to see Broadway plays year round. Love Times Union and all the work that they do to keep the arts alive and well in Jacksonville!

Went to see Dream Theater tonight at the Times Union Center and they rocked the house, and its a great venue for a concert! Its one of those places where theres really not a bad seat, especially compared to larger sports venues. Beers are $8, but almost all the food and non-alcoholic beverages are $4 which isnt bad. All of the staff were very nice. Well definitely keep an eye out for other bands that we want to see that play here.

Absolutely outstanding smaller venue! Great acoustics and the seats were fabulous. Truly a pleasure to spend 3 awesome hours listening to the best prog metal band ever... Dream Theater!

Saw Celtic Woman at this theater. It is nice and bathrooms were clean. The staff were really nice and the cookies were also pretty good. My only complaint is that parking across the street was $20 (I am not sure if it was associated with the center or not) either way I had a hard time finding parking and didnt see signs to point me to any other parking.

A nice venue. Great play. They organized the bathroom lines during intermission with expert care.

Wicked was great. Intermission youll have no chance of getting a drink so prepare in advance. If you use the parking garage prepare to sit for an hour trying to get out. Spend a few more bucks and do the valet and save the headache of the garage.

We came here for the Lindsey Sterling Christmas concert. It was fantastic and worth the drive. We paid for valet parking, and got front row, center seats on the upper deck. Great view of the whole stage! You will be happy with this performance.

I have always enjoyed shows at this location.

Outstanding experience! We took our 14 year old son who is also a musician and a serious starwars fan. Took pix with storm troopers and Greedo , had great concessions and every seat in the house is a great seat! Very clean, lots of professional staff and we were blown away by the performance of the symphony and the movie+

Did a great job with health screening and social distancing.

Saw Rent tonight and it was a great show. Saw it previously at Bob Carr and Dr Phillips.The line up they have this season is terrific. For the price, we have season tickets and sit mezzanine center, it is a very good value. The Times Theatre is a bit worn and the acoustics are good but not great. But overall I would definitely recommend seeing a show at the Florida Times Theatre.

First class concert hall facility!Many choices of entertainment venues to choose from throughout the year such as plays,singing concerts etc.Tickets are affordable!Ample pay parking lots across the street from the concert hall.BEAUTIFUL large lobby with bar and food vendors in addition to souvenir vendors.SLEEP AT THE OMNI HOTEL next door and Dine at one of the many restaurants @The JACKSONVILL LANDINGNORBERT TUSEO

What an experience! It was my second time seeing Wicked, her first, and we both loved it! But to what really matters, the Times Union Center was beautiful! The seating is comfortable and parking easy. There are numerous exits and plenty of restrooms!I have nothing to complain about and cant wait to book our next show! Two weeks from now in fact, for the nutcracker!

Wonderful experience! Great concert hall venue, & Jacksonville Symphony excellent - talented and passionate! Conductor very helpfully introduced each piece, giving both musical and historical context. Also enjoyed short stroll along immediately adjacent Riverwalk - beautiful view of River and city. Great dining options nearby. Had no trouble finding convenient parking. Great date-night activity. Only drawback was that Ladies restroom on main level was out of order that night (upper level restroom open).

Excellent local theater. I expected it to be good, but this was truly great!! I cant overstate this. I saw Wicked at Times Union and knew it would be good, but wow. Ive seen the show on Broadway. This theater and this production were on the same level. 5 stars indeed

Venue in a nice area with at least 2 parking garages. Center court seats offered a good view of the concert. Big screens made the view even more exciting, and Im sure the screens were helpful to those seated at the upper level.

Loading dock easy to back up to. Daren very helpful.

Great staff, clean, very organized. The Seats and theater are clean and comfortable. The shows are top notch and every seat has good views!! Ample parking in the area as well as valet if you prefer. Excellent location with plenty of restaurants of all price points close by!

I see shows here all the time, but recently I went to see the RENT 20th Anniversary show and it was PHENOMENAL! I had will call tickets and it was the quickest line Ive ever been in...NO JOKE! The ushers helped everyone get to their seats quickly and were so sweet! I decided to park valet because I was running a bit behind...In AND out! LOVE THE TIMES UNION!

Fantastic venue for Theater and Orchestra presentations. Its not overly large, so it feels like a more personal experience.Just saw Wicked for the first time for date night with my wife. I was blown away, and will not soon forget the defying gravity performance. FANTASTIC show, and I highly recommend visiting if you can.

Location and parking is good. Warm and cozy setting. Although the stage appears to be small, the Cirque Du Soleil managed to give an outstanding performance which we enjoyed from the gallery. We ate at a close by restaurant before the show so did not sample what was on offer at the theater. Security was good at the entrance to the theater, professional but pleasant.

Always a great time! I have seen many performances there, and theyre all great! The facility is always very well kept, and I have never have had a bad experience both being entertained and entertaining there.

It is an absolutely beautiful theatre, I went to see Wicked. It was absolutely magnificent!

I thought it was brilliant and it felt like Whitney Houston had come back to life! The theater itself was beautiful- but I was a little cold. You provably cant keep the prices low if you put the heat up. THE concession PRICES WERE INSANELY RIDICULOUS! $4:00 For a 16oz BOTTLE of Coke Zero?!!

We saw RENT performed on a Wednesday night. The show was good, although at times the singing voices were difficult to decipher from our balcony seats. The cold brew purchased at intermission was $8 and Starbucks it was not. The pass that was purchased with the season tickets had us parked up on the fifth floor of the garage. This resulted in climbing the five flights of stairs after the show and then waiting at least 30 minutes in order to make it out of the garage.

We have seen some excellent shows here over the years, the Symphony is amazing! Last night we watched the Empire Strikes Back with a live symphonic accompaniment and it was mind blowing!

Went to see rent. The center is beautiful and the stage is nice. And the acting is so amazing. And every single worker there was the nicest person!

Watched Wicked this evening and it was amazing. The staff is well organized and took care of me after some issues I had with ticketing. Kudos to the staff! Thanks for the advice when purchasing tickets!

Great river view... plenty of snack and drink options while waiting for a show.

They keep both theaters and the main lobby very clean and put together. The workers are all very friendly. Usually dress up any time I attend a performance. Snacks and drinks are overpriced but typical and in line with other venues.

Spent our anniversary watching “Wicked”! It was amazing!! Beautiful theater, plenty of nearby parking, helpful employees.

I enjoyed the acoustics. I marveled at the architecture. It was only second to the beautiful Jacksonville Symphony which thrilled me beyond measure. What an outstanding performance!

Saw the musical Bandstand. Great performance and night out. Only problem is taking half an hour to leave parking garage.

Wonderful Wizard of Oz was presented well..I liked that they had people in costume to take pictures. It was a bit congested when there was an overlap of people exiting and entering the venue.

Nice theatre with great customer service. Fairly informal but tidy. Not too big a selection of food/beverage.

Harry potter with a live soundtrack!!! It doesnt get better , great performance.

Watching musicals are just wonderful. No matter where you are you will always be able to see and hear what is going on with the fantastic surround sound.

The new 60 min. Concert program is a big success. The opening concert was Beethovens Fifth symphony, which was beautifully performed by Jacksonvilles Symphony. We started the evening with drinks on the house. The shorter programs have no intermission, but let you out sooner.

Watched Banstand. It was a good. Need a better bathroom situation. Employees were nice.

Great Place for Date Night. We enjoyed a nice Symphony Show. They had a very talented Soul Singer performing during the Cocktail Hour. My Wife and I enjoyed the whole event. Everyone was pleasant and friendly.

Intimate setting for live classical music

I always enjoy concerts at the Times Union Center mainly because I have the option of selecting seating in the pit area. Also, the parking is a better situation than parking at other concert venues. Recently, I went to see Ms. Patti LaBelle and she left it ALL on the stage. I enjoyed every second of the show (which began PROMPTLY) to the last encore.

Really want to give 5-stars. It’s a beautiful place!That said, the seats are so small that it was problematic to us and the people around us. Hard to fit in them let alone be comfortable over the course of a 2-3 hour event. Otherwise, it’s an outstanding place.

It was a great show ,very good stage effects and music especially. The nutcracker ballet was good but definitely not for kids. We adults liked it but the kids were bored.

Great seats at row BB. Close enough to make out faces. We saw Wicked and it was amazing! Recommend it for all! Maybe not kids under five, lol.

Great local venue with big name performances that come through. The other great thing is that theres plenty of accessible parking and getting out after a show is a cinch!

Nice, clean venue. Lots of assistance and security around. We saw UB40, it was a great show.

My husband and I sat in very upper balcony for Nutcracker 2019. We bought tickets as a Christmas gift for my daughter and son-in-law- they were with us as well. We were expecting an uninterrupted show, of which the program specifically stated that late comers would only be allowed into the auditorium during intermission !!We made sure to arrive 15mins early to to find and settle into our assigned seats. While we were enjoying the performance our experience was interrupted and our viewing of the performance was distracted by late comers allowed to enter during the performance to which we were very dissatisfied. Not just 1 or 2 people but at least a dozen different people.

We went to see Dan and Phil when they did their first tour! It was incredible, the only thing that I found bad about it was that the other patrons kept trying to move closer to seats no one was in or didn’t show up for. However, the staff tried their best to keep that from happening.

Fabulous Symphony Open House!

Lovely venue to enjoy the theater and symphony in Jacksonville. Easy Uber drop off or parking across the street at the Omni. Grab a drink or apps before you go to avoid long lines at the bars with limited food choices.

Attended tonights performance of Rent. It was fantastic. Beautiful book performed fabulously.

A wonderful venue! Attended the Jacksonville symphony.....the acoustics are amazing....the symphony hall is beautiful and the seating is comfortable with plenty of legroom

The theatre is beautiful and the view of the river is gorgeous. However, it took an hour to get into the parking garage and the acoustics were horrible. Was here for Wicked, and there were portions of the lyrics sung by the chorus that were inaudible. We were sitting in the Mezz and I certainly hope this was one off because we have these seats for the entire Broadway series.

Fabulous venue! If you have a chance to see one of the Movie/Music performances, you should go! Downside-if your attendee cant go, there are no refunds.

Great place to catch a performance. Acoustics are good and seats comfortable. Not a bad seat in the house.

This is the main Arts Center in Jacksonville, three auditoriums1. Terry theater for small theatrical shows and lectures.2. Moran Theater for Opera, Broadway shows and Pop Music Concerts.3. The Jacoby Symphony Hall, home to the Jacksonville Symphony for Symphonic Music.

From the lobby with its view of the river and local art piece to the organ in the symphony hall and the detailing of the theater, the place is gorgeous by itself. In the symphony hall, there is no bad seating, although seats themselves are antique and made for a smaller generation of people.

My family and I have attended many classical concerts here.Its a great venue to see the Jacksonville Symphony Orchestra.The event and venue staff are very professional and helpful!Plan on paying for parking though.The venue has none,or very little free parking.

Ive always loved the symphony, and this one especially emphasizes the parts I love. They played the best music, had the best seats, and although we were there too late for any snacks, they had the traditional sugar-coated nuts.

Went to see sesame street live. The staff were so helpful and we really enjoyed our experience.

Very clean and nice. Great modern venue for plays and other performances. They dont have a huge food selection mainely pretzels and cinnamon pecans and cokes, things like that but all their food is delicious. However if youre the type of person that carries a pocket knife at all times like I am remember to take it out of your pocket before you walk in and definitely dont take any drinks from outside inside the place they would just make you dump it out at the security line. I cant blame them for that though. Other than that its always a very nice experience coming here you will definitely have a good time in a nice clean friendly atmosphere.

I always enjoy going to the Time Union Center. Parking can be a bit of a hassle, so get there early. I have seen several performances there, all of them were fantastic.

The seats were not bad but we did not get the ones we ordered on the balcony. It was fun. We saw the Michael Carbonaro live show.

Haven’t been here in a while, but from what I remember the seats are comfortable, its big, and employees are nice. I will soon be going here again to see ‘Hamilton’ so maybe I will update this review.

Great venue! I feel like its a lot warmer and just has a better feel than the Randolph convention center and much easier for parking.

Mezzanine level is beautiful with clean, ample seating. Well built with wonderful acoustics at any level.

Went to see Wicked, we only got the last remaining tickets but the show was fantastic despite the furthest back seats,theater location was great.

Went there to see Diana Ross. WOW! Great show. Great venue

This Theatre for performing arts is awesome. Very spacious and roomy seating. I took my daughter here to see Paramour concert and she had a terrific first concert experience. The staff was friendly, showed us where seats were. We are looking forward to seeing alot more performances at the theatre, especially since my daughter will be studying for theatre management in college soon. Awesome place and I would highly recommend it to family and friends.

Very nice theater. Seats are comfortable. Could use some cup holders though. I had aisle seat and woman in front of me put a drink in a cup on the floor next to her seat. First person coming out of her row knocked it over with their foot. Drink ran everywhere including all over the carpet in aisle.Theater layout is great. Had no problem seeing Gabriel on stage. Drink cost is STEEP. Paid $4.00 for one bottle of water. $6.00 for a bag of cinnamon pecans. Better deal than the water.We were dropped off right in front of theater without issue. Pickup was just as easy. Way better than looking for parking.

Hot under the collar because they dont want you to carry a gun here. The original 12 apostles would have to be performing someplace before I would even remotely consider going to a large venue unarmed.

Nursing graduation. Not a bad seat in the house.

Enjoyed watching Bandstand... Nice theatre... Super sad, how everyone ran out, instead of applausing the cast..

The Nutcracker was better than I remembered, havent been for 20 or so years. The Symphony was exceptional.

The performances were 5-Star!However, we paid top dollar for seats up front in the pit area directly in center of Row 5, only 2 rows from the orchestra and had to struggle to see around the head of the person in front of us.The seats were also chairs attached to each other in the same row with NO SPACE in-between. So you were literally crammed in between other people like sardines in a can. That was very disappointing and ruined the show!The architect that designed that area should be fired and never used again. Anyone who graduated from high school knows that rows should be higher than the row in front of it. So much Jacksonville FL culture!!!

Saw Wicked here tonight. Venue was great. Parking was relatively easy. The show was terrific.

I went here for an Open house, definitely keep an eye out for when the Jacksonville symphony holds another it was quite the experience. If there is no chorus you can sit behind the orchestra!

Great theatre. The view & acoustics are great from every seat.

Acoustics are good, climate temprrature is comfortable, not freezing as some places can be. A very nice refreshment center is available before the show and during intermission. Staff are friendly and helpful, restrooms are clean. Program content is tasteful and professional. An all around pleasant experience for both day and evening performances.

Saw Jax Symphony Orchestra perform video games live....great show!!!

Great place love the show maybe next time Ill get a balcony seat

Ive attended a few different concerts and musicals here and I really enjoy the area, the seats are comfy and the way the sound carries in the room is great. The staff is very kind and I enjoy their snacks during intermission.

My friend and I enjoyed seeing Carol Burnett here. The theater is beautiful and very well maintained. The ladies restroom was clean and stocked. I did have a problem ascending and descending all the stairs. Also, entering was overly delayed because there were limited security search points. More are needed and should be streamlined.

Screwtape Letters was just awesome, and the staff of the TUC was very hospital and helpful.

The Nutcracker was great I can tell that the performers put in a lot of hard work and dedication to their craft job well done go see it before they leave the time Union Center in Jacksonville Florida downtown

If you havent been here go! The Jacksonville Symphony is a blessing to this community. Something for everyone, and tickets to many shows are affordable. The location is stunning and the staff is amazing.

Always a good show, but they really really dont know how to manage concessions properly. No concessions upstairs, and no roped lines so its a mad house and the intermissions are too short for everyone to buy something because their arent enough of concessions counters. And bring a good jacket in the winter they dont like to turn the heat on.

Wickedly great show, contemporary decor and womens facilities beautiful though updated and accommodating still unable to handle the crowd. Still a great experience.

I love this theater. Parking could be better but the theater is amazing.

Intimate auditorium with great sound. Comfortable seats. Great orchestra!!

Awesome venue with very friendly staff.. Vallet parking is reasonably priced and quick.