I went to this place and paid for a annual membership of $490. The first time I went was the same day and went to the locker changed clothes got in the pool and made two laps and they told me to get out the pool was closed. I went straight to the front desk and got my money back. They have nice facilities but need new leadership will never go back.
Pool and massage chairs are amazing! Going back to do more for sure! Disinfectant wipes and sprays are every where for you to wipe down and the equipments!
So much fun. This is the best for birthday parties especially when the weather starts to get too chilly.
The facility was nice. The staff was wearing masks. But, I think I only saw one member actually wearing one.
Semi-new resident of Conway. I was encouraged to look into the Conway Rec Center for exercise and social interaction. Very impressive facility and the staff at the front desk was helpful and friendly as well as knowledgeable. $20 monthly for Coway residents. Great list of scheduled activities for all ages. Beautiful pool is just one of the options in the Center. Highly recommend.
The bathrooms were dirty, garbage overflowing. There are no changing tables for babies. The tables and floors were filthy. We booked 4 hours, but They told us we could only have 3 1/2 hours, but still charged us for 4. We only used 3 hours but they still charged us for 4. Refused to refund us for the unused hour. I will never recommend having a party here to anyone. We have 2 more parties planned, but we will NOT be having them at the Conway Rec Center.
I love how personal it is here. Everytime I walk in I see a smiling face and they actually remember who I am. I love that they ask follow ups from past conversations.
Huge pool gradual increase in depth of water. Very comfortable air and water temperatures. Friendly helpful staff. All ages of children are welcome. They have an affordable day pass for general public.
BUYER BEWARE!!! Pool Birthday party. When I called I was informed that the pool Room was not available on the date I needed. I was given another Room instead. When I completed the form and paid the deposit I asked if we ran over a couple of minutes would we be charged and I was only informed by an additional $15. As I am unable to lift I was informed be chairs and tables would be set up. On the date of the event, the pool room was available but we were not given the option to use it. The facility did not have the tables and chairs set up. We ran over by 3 minutes because we were cleaning. We were told we would not receive our money back per the director.The individuals at the facility dont seem to know what theyre doing. Nor do they seem to care about customer service. I strongly urge anyone using this location to be sure that they record the conversation to reserve rooms and be prepared to lose the security deposit.
Really liked the gym, though the bathrooms I think it might need an update. We will be signing up! The pool looks awesome and my hubby is excited about the punching bag.
We rented the room with the kitchen for my daughters baby shower. Everything was fine until people from another room kept coming in the kitchen looking to use items from the kitchen. They are allowed to get ice but that is all. It never stopped, different people kept coming in and out of the kitchen. I plan to speak to management about the incident. Overall we had a great day.
Very well maintained. They just added some new baseball diamonds for little League also.
Great Recreation and exercise facility my granddaughter was visiting from out of town it was a great place for us to go for the day for swimming. Facility was clean I was very impressed with the fact that they had a family changing room.
Beautiful facility. Nice indoor basketball courts & swimming pool. Also offers space for birthday parties
I love the amenities at the Conway rec center. However, I dont feel safe having my child swimming there due to the inadequate lifeguards. I have only met one, Kathryn, who was great. She addressed problems. All the other make lifeguards are too busy talking with friends or flirting with girls to address things. My daughter has been shoved off the wibit, kicked, and jumped on by older boys at the pool and no one says anything. If you complain to the lifeguards, they still dont do anything. Its sad. My daughter loves to swim, but the Managers need to do something about the older kids bullying and the lifeguards not doing anything.
Great staff and very clean
Great facilities and awesome people serving the patrons.
I enjoy working out here and they have some good programs. Pickleball will wear you out quick
The staff is awesome.
Always willing to go back to have more fun
I love this place. The staff is always so friendly
Great place for exercise,fun and many outdoor activities. The area is always clean inside and out. They have many sports for kids to participate in.
Pokémon go pokestops everywhere
Awesome place to have Birthday parties
Very nice place to spend time winter time for us...Heated pool, gym, sports, lessons etc.. Really 5 star..And staff as of January 26, 2019 was excellent...
This review is for the Rec center only. The facility is nice but the staff are clueless and don’t even try to help. Went there today, walked up to a young girl at the desk. She was playing on her smart phone, looked like Facebook. When I stopped at the desk she continued to Facebook for a few more seconds. She seemed bothered by my presence. I asked a few simple questions which resulted in blank stares, deer in the headlights. I found the info I needed from another member. The other employee there was also on their phone. I have yet to join this gym, still thinking about it. The employees actions certainly don’t help.
My niece plays volleyball and loves it.
Pools closed due to weather ok no problem. However they say if the hear thunder they shut down for 30 minutes been here an hoir and all i see are lifeguards playing on their phones and none of them habe any doors open to listen
I went for the red Cross provisions for the aftermath of Hurricane Florence, but also received alot of information from all kinds of different sources. It was very helpful. I was very glad I was able to go and appreciated all of there help very much.
I go here to use the fields to fly my drone. Not very busy usually. Nice place to walk around for a few moments peace.
Beautiful facility! Bridget is an amazing water aerobics instructor. Very friendly staff!
Great place very friendly staff and wonderful instructors
Kind of hard to find and get into, but overall pretty nice place.
Great place for families, especially the children
Fields are nice. Nice facilities. Not to bad for Conway
Love it here BUT even though I live in Conway, I have to pay more because Im outside of the city. Like 6 miles out. Am I conway or not? Makes me mad so I wont join
1st X, awesome! Clean spacious friendly. Lots of extras.
Some of the stands are outdated, damaged and very uncomfortable to try to sit on. Ya better bring your own chair. Fields were nicely kept and Rec. Staff seemed friendly.
Great place to exercise n enjoy the pool.
Great place to have a meeting.
Very nice little playground. Mostly designed for older children age 3 plus will have a good time.
Great place to work out. See you there!
Cant say enough about how caring the staff, instructors, administrators and help are. Conway Rec has given me a new lease on life. You will be happy if you join.
Great classes and instructors. Top notch equipment.
I think I came here to pick up someone but from what I could tell it looked really nice inside. Im not gonna leave a good rating just cause I know nothing of this place except that its recreational.
Staff is super nice. Lots of classes available with convenient times. Plenty of equipment. They do come up with silly rules that seem unnecessary like specific weight placement and limiting places you can have classes on.
Its a nice place whe the children are in school but when school is out the pool is out of control with teen agers
Great water classes, circuit slam on Thursdays at 9:50 AM is awesome! Come join in a great circuit workout!
Nice place to go for a walk and the kids playing.
Beautiful place for kids to play
Great sports program for kids
Beautiful great staff very helpful
Very very busy at 6p. Small parking lot up front to the building. Had to drive around that lot 4x to get an up close spot. Cant walk far distances. Didnt like the busyness there. People walking all over the parking lot made it precarious drive and back up.
Very clean , nice staff.. Fun place to go work out. Excellent for families..
Love this place.
It took me a long time to get up my courage to go swimming and work out. As a woman who has been morbidly obese for over a decade, Im used to ridicule. I went to the rec center and signed up on the spot. Marcia at the front desk is amazing! Everyone is encouraging and friendly. The hours are convenient and theres everything I need. This place has, quite literally, saved my life. Thank you all, and Marcia deserves a raise!
Awesome place for kids!
City of Conway is a fantastic city. Still has small town feel. I think it is the City employees that make it that way.
Love to play pickleball here and at Collins park!
Great place for seniors
One of the best parks around. Baseball, basketball, soccer fields, kiddie park, RC track and an 18 hole Disc golf course. Grills and shelters are there for large groups and a concession stand can be utilized as well. All free of charge.
Clean facility. Clean water. Friendly staff. Floating obstacle coarse is great for kids of all ages
Very nice staff and plenty of activities to keep you and the kids busy while having fun.
Great place. Lots of classes and activities. The staff and members are helpful, kind and fun.
We value our membership here. Everyone is friendly and helpful.
Great place to play, swim, kids sports, etc
We rented to rooms; it was a clean place. Everyone working there were nice especially Veronica!
Needs improvement to be an effective exercise facility. All training equipment should function!
Have improve playground beautiful. Need more grills.
Need more stuff. For kid play ground but nice park
Great place to get a workout and swim a play some sports and great for kids nice ppl
Marsha was very helpful. She was very customer friendly and answered all our questions.
It is very nice , and the staff was very friendly and helpful.
This is the gym I use every day. Its the cleanest one around this area. My only complaint is that when a piece of equipment gets broken it takes a while to get fixed.
This is an awesome place for kids and grown ups alike
Mostly positive, at times especially mornings it can be crowded, but if you go after 1:00 P. M. you can have the weight room practically to yourself. The staff is friendly, knowledgeable, and responsive to concerns or problems you might have.
Great afternoon for a picnic with Cops and Kids and the CLEAC
Pool was excellent
Love it. Me and my bff had the best time!
Very clean, modern equipment. Rates are very reasonable
Great workouts!
Good location clean, well lit friendly staff. Moderate number of machines and equipment. Nice pool, cool lockerooms.
Excellent facility and friendly staff. Great pricing for families and local residents
Best place around to work out in my opinion. Great child care for reasonable price.
Came for a birthday party will ve booling a party at the pool kids had fun
Love this place so far! Offers lots of fitness and aqua classes.
Great atmosphere. Track is always available.
We love this pool. The Director is so nice and the lifeguards too!
Great bunch!
Great barre class with Dee today
Love the pool and atmosphere is welcoming.
The best rec center in the area bar none
Very nice place organized well fun for family
I love this place everyone here is friendly.