The absolute best adult store in the area. As a woman it can be really scary and possibly creepy to visit an adult store. But Rockys appears to always be staffed by women and they make you feel really comfortable and welcome. I recommend no other shop.

My experience has been wonderful here! There store has everything that Im looking for and the staff is very informative and helpful with the products. I will definitely come back.

I stopped in the store this evening, young lady name hope helped me out. She was very informative and pleasant. Made me feel comfortable and less awkward.Very professional and I will return again.

Great customer service! The manager was a blast, and they seemed to have a good group of employees. Very helpful and informative, with a nice size selection! Will definitely be back in the future.

Hope and Scott are the best !! I came into that location after having a poor experience at another location. They totally changed that experience and were super friendly and helpful but not pushy at all. Their kindness made the whole trip a lot more enjoyable !

This store has everything you need. The sales people are friendly, and knowledgable, and they dont follow you around, and make you feel uncomfortable, like at some other places.

I dropped in to this store just to look around and it’s an amazing place the customer service of John and Hope was the absolute best. They’re very knowledgeable and will teach to a few things I’m happy I stopped here. If you wanna go to an adult store that you’ll feel comfortable @ go here!!

Hope was incredible! My girlfriend and I were very happy we chose to go to this Adultmart over the other ones. She helped us with all of our questions, gave samples, demonstrations, and gave us so much good information. You can tell she really loves her job and what she does. She made the entire experience a pleasure and fun time. I highly recommend this location. Great selection and a wonderful staff!! Couldn’t be happier.

Erin was super informative and nice. Kept her space but was still there if I had any questions. She was such a great help!!

Super amazing customer service! Had a good time and got what I came for. Couldnt ask for more!

The cashier was very informative, funny, and a pleasure. Made everything very comfortable. GREAT experience, will definitely be back.

Hope was absolutely amazing and so much fun! I was able to find everything I was looking for that was affordable and still fun! Thanks guys !!

Just had a very pleasurable experience. Unlike other stores in the area- this is hands down the place to go. Super friendly staff. Very knowledgeable in products and shelves fully stocked with such a wide variety of products. I will return soon as you should not wait to visit.

Great customer service. Manager is very knowledgeable about the merchandise and is very resourceful. This is my favorite adult store to purchase things from. Everybody should experience the customer service from this store.

Awesome staff! They were very knowledgeable about their products. They made us feel very comfortable and at ease with our items. John and Hope, were the Best!!

This place is extremely helpful and knowledgeable about their products. They were very understanding of what we were looking for as well as adding other products that we may like.

WORDS CAN NOT BEGIN TO EXPLAIN THE WONDERFUL SERVICE MY FRIEND AND I GOT TODAY! Super inviting and friendly service and the staff was super knowledgeable about the products being sold in the store. I’m not an avid sex toy shopper and was given a thorough description of the products/ toys. I ended up walking out with an unit I was very pleased with and wish I wasn’t just visiting Ohio because I would definitely come back just for the excellent customer service. Please visit!

The best customer service Ive ever received. Super friendly and knowledgeable. They make shopping fun and not uncomfortable. Just very nice people...shout out Hope and Scott... You guys are awesome!

Jess was incredibly helpful & informative with all my purchases. She gave great advice on my outfit choices and even suggested some she thought I would look good in. I will definitely be back! Thank you again Jess!

Hope gave me OUTSTANDING service. I highly recommend this location, their staff is always on point and genuinely cares about their customers satisfaction and that they leave with everything they desired walking in for!! Thank you :)

Very happy with the help I got at the store! Jess helped me find exactly what I was looking for, and helped find some things that would go with it. Great purchase, would definitely reccomend going here, very knowledgeable and friendly, great customer service!

Hope and Scott were great! Knowledgeable about products and made me feel comfortable to explore

Hope was amazing- she was so informative and helpful! She gave us loads of information about products that we knew was unbiased and in our best interest. We recommend getting her on a podcast, so she can spread her wealth of information to everyone!

This is my FAVORITE adult store ! Everyone is always so cheerful and willing to answer any questions I might have! I’m always bringing my friends to have fun and explore.

Amazing experience!! Had a blast with the employees!! Made it easy to shop with my husband!!

They were so nice and personable. Helped us with certain questions we had. Told us fun facts and showed us interesting products.

Super nice staff! Very helpful!

Ladies were awesome and helpful! Im smiling!

Such an amazing staff! Always so helpful and kind! I always have my questions answered no matter what. It’s so nice to be able to get the things I need and they are probably my favorite crew!

Hope and Kai were very informative and helpful in finding the right toy and accessories for me and my man. We had fun learning and trying out a few things.

The absolute best of all the adult marts! The staff is so friendly and helpful, and I truly leave feeling like I have truly been helped and they sincerely care about making sure you have found exactly what you need!

Awesome store with a well educated staff! Jess our sales person help me with the flavored lube! Store was clean and well organized.

When in doubt stop in theres Hope shes the best

Very helpful, was happy with my experience.

Jess was awesome, my partner and I came I skittish as hell about what to buy. Ended up spending more than I wanted to with absolutely no complaints. Picked up a toy for my partner and one for me. Oh boy.....

Great customer service! Very knowledgeable and able to answer questions and gave great ideas! Very clean. Will go back for other needs.

Great service and friendly, engaging staff. Keili was very helpful in answering any and all questions we had as well as just providing top notch service all around. Will definately be back again.

Erin Was Amazing!!! Very helpful! Very good recommendations!!

Jess Was Very Knowledgeable about the products and I will be going there again and again I also have wish list on going to work on it

This store has great products and they are very helpful every time I come in! I always want to come back to this specific location it’s my favorite adult store to go to.

Love this store! The manager is very informative of her products, and it shows in her employees as well.

Great staff, its not uncomfortable or awkward, theyre very knowledgeable and are willing to show and help you. Endless products to browse. Definitely would recommend this store specifically.

Hope was very helpful!Jess was also friendly, great place to shop.

I literally just got out of the store and had such an amazing experience. Hope the manager there is a literal doll and is so personable and knows her stuff. I highly recommend coming here for any of your needs. If they dont have what you are looking for they will definitely help you in anyway they can! I will definitely be coming back for any future toy and lingerie purchases. :)

I always have a great experience when I shop here. The last time I went I had a awesome sales rep help me her name was jess and she was very knowledgeable about all products that I was interested in... She deserves a raise...

Loved hope and ebony they helped out a lot !

Nice clean store prices are not bad and the manager Hope is very down to earth and knowledgeable of the products

Kiele was GREAT! As well as her Sales Associate in training.

My husband and I came to Cleveland for our anniversary. All I can say is that Hope is an amazing educator!!!

Miranda was amazing!! She made my experience so comfortable. She knew all the answers to my questions! I will definitely be returning to this location only, to deal with Miranda.

Spring provided excellent customer service. She made our shopping experience easy! Thank you Spring!

Very kind, knowledgeable, and patient workers. I love the experience every-time I go in. I will definitely be back in many times more.

Went in with the hubby, the ladies there were professional yet real. They helped me with any questions I had. They helped me find a great corset (not too badly priced either) the store doesn’t feel scummy like most do. I felt like I was valued being there not just a number.

Hope was amazing!! She was such a great help I’m definitely coming back to make some purchases

Love this Store. Hope and her staff are friendly, knowledgeable, welcoming and are Great at answering any inquiry without making you feel awkward or out of place. Every team member puts you at ease and you can easily open up and together figure out what you truly are seeking even with a rudimentary description. LGBT friendly. Highly recommend this store.

Helpful staff and made it very comfortable for me and my partner. Miranda and Scott made it a enjoyable experience. We will be back.

Never had a problem at this location. Always very knowledgeable and friendly. Great staff and great selection. All the negatives Ive seen seem to be talking about a different location. This place is great.

I have shopped there on many occasions. I find that everyone is very helpful and friendly. They wont hover if you dont want them to, either. They have given me numerous product recommendations and advice on proper cleaning and maintenance of toys. They have also let me know about warranties with the manufacturers if there was ever a problem. Hope is by far the most helpful and positive lady in the store. Very funny and hands on with the toys. For anyone that may be uncomfortable with toys and sexuality, ask for Hope. She will immediately put you at ease. Another perk of buying from the store, versus online, is that you can feel the power of the toys and get truthful product reviews from people that actually use them. Very clean, and organized. Thanks for all your help!

I love this store! Hope is so nice and she really engages with the customers and make sure they are getting what they came in for and she answers all questions happily! This is my go to sex store!

Great customer service, huge selection, amazing staff. We were given a great discount just for being enrolled in college by Hope, super cute and funny lady. I would recommend this store to anyone!

Great customer service and very knowledgeable staff.

Always have a great experience when I stop in. Staff has always been extremely friendly and knowledgeable. Was looking into sex swings and ended up getting many more ideas on how to expand on that and take the experience to a new level. This is my number one place to go and shop!

The staff is amazing! Wide selection of anything you could think of!!

Amazing experience! Hope was the best super helpful and knew exactly what i needed/wanted.

I came in with my sister today, sense she’s never been to an adult store, I have to say this location is my favorite, every time I come in All of the employees acknowledge you, ask you questions, and help you find what your looking for. Seriously if you have any questions what so ever ask to speak with HOPE, she’s AWESOME! I was unsure about a few things, and she gave me knowledge on the products, actually took the product out of the box, compared and gave her opinion on the pros and cons of each product. She knows her stuff. I didn’t feel judged or uncomfortable what so ever! Thanks HOPE for a pleasant shopping experience!!!

I love the employees here. Nina is it? Works nights? Amazing employee. Very helpful and never rude. Im glad I can go in there and be greeted with a great smile and attitude.Thank you!!

Staff person was super helpful helped my wife find some pretty things to wear in the bedroom!

I usually get these types of things online but everyone now and then, when I need something and dont want to wait for shipping, Ill shop at Adult Mart. While there are many Adult Marts around the city, this one on Brookpark Rd. is my favorite one. There seems to be more lingerie/stripper/fetish clothing here at this location than the others I have visited. I mention this because my girlfriend sends me here to get clothing related things for her. The staff are always very knowledgeable and friendly and it is always a fun and comfortable experience shopping here.

This is store is amazing they have great customer service and a huge selection of products .Hope helped me and gave me so much knowledge and made me feel so comfortable I wouldn’t go to any other store. Hands down the best adult store in Cleveland

Wonderful staff and very helpful. Hope is really knowledgeable and answered every question we had with all products.

Amazing customer service! Hope is very knowledgeable and friendly! I would recommend this store to anyone!

I stopped in recently on a wim and honestly didnt have high expectations of my visit. I was greeted by Nina & she was extremely friendly and knowledgeable. The store was clean and well maintained as well. Im glad I stopped just to look around because it was a great experience and I will definitely be back to have Nina help me with my shopping!

These women are some of the nicest helpful customer service people. They have completely taken away the dirty book stigma and added some class to a popular industry. The best

Went in for my first time today on a budget but wanted something nice to get a friend for a birthday present and Alice was so super great, and beyond sweet & knowledgable and accommodating! Will definately go back again soon!

Great staff. Scott was very helpful!

All items are overpriced by over 100 percent in price can get stuff much cheaper online or Ambiance. The people working here are creeps and constantly watch over your back as if you were going to steal something. Requires ID as proof of age to shop even if you look well within the age of 18 or older. Never shopping at this craphole again I felt very uncomfortable and sales people are very rude here.

Spring was so nice and helpful. She suggested great toys!

Absolutely wonderful staff! Very knowledgeable on all of the products and helped me find exactly what I needed! Handles rude customers while still being as polite as can be. Overall exceeded my expectations, would recommend.

I would recommend this store to anyone!! Hope was great and very helpful. She made me feel comfortable and welcomed!!

Great customer service, awesome selection, everyone is super knowledgable too

Awesome staff, love coming here

Excellent customer service!! Both ladies were very friendly and helpful. I definitely liked the one with the glasses

This place has been a great find for knowledgeable and open minded sexual guidance. The staff knows all about their products, and are both professional and discrete. Definitely A 5 Star experience!!!

You will get nothing but an awesome experience here! Everyone is nothing but welcoming and create a Comfortable atomosphere to do your sexy shopping in! Have been shopping here for quite some time and will continue to go here because the know how to engage with everyone that comes in. I have been to plenty of other sexy stores that could care less if you walk in and out empty handed. If you like excellent customer service this is the place to go!

I would of gave a 5 stars like they asked cause my first time I went in there was good. But last night me and my friend went in there and it was two people working and they took turns standing by us. At first it was cool when the lady was doing it but then it became annoying. Then the guy made me just feel really uncomfortable like me and my friend went in to look at things for me and my dude to use on me and I couldn’t even talk to my friend about anything Bc he stood sooo close to us. Like I get watching us making sure we don’t steal but they did a little too much last night. I prefer ambiance.

Ive gone in a few times. Every time, I get good service and knowledgeable staff. They were busy last time I was there, but I still managed to get help as soon as I needed it.There was a woman who had never been in an adult store before and they were very nice to her. They took it slow. I was seriously impressed.

Scot is so so awesome I would carry him around with me if I could he all ways help me with really good toys

I have loved every experience I have had at Rocky’s ! I always have a nice time when I am there , and they make sure that you feel comfortable with the topics being discussed . They are fun and entergenic , and educate you on the products you’re buying and make sure you understand the pros and cons of each one so you are making a purchase your are confident in .

I love the customer service here. One lady I request to help me find new dance outfits and I only buy my vibrators from her. Never disappointed.

Me and my girlfriend were pretty new to this stuff and the staff was very understanding as well as helpful. Excellent customer service. Will be shopping here again

Best place, classy staff, amazingly helpful. I will always go here!!

Very friendly staff! Definitely cumming here for all sexual equipment needs!

My girlfriend and I went in tonight just for the experience and ended up leaving with a awesome new toy thanks to Spring!She made our experience very comfortable and we definitely will be back!

Had a great experience. The associates were friendly and knowledgeable. Had a great time.

Just left from here and got thee best service ever! Nina was awesome sauce with her knowledge and assisting us in a selection!!! Plan on returning

The women that were working were welcoming and offered plenty of tips/advice. Ill definitely be returning.

The staff are always overzealous and I would prefer cute young girls like ambiance has. If i went in there turned on and ready for my girl I would leave thinking of those trolls not good.

Environment was very welcoming and fun. The ladies there are awesome and very knowledgeable

Great place love to be here for my adult shopping and the workers r the top of the best

Very nice knowledgable staff. Very clean and organized store. I highly recommend.