We absolutely love the Cadillac Palace Theater. We had a group of 20 people coming for the holiday show White Christmas. The production was excellent as always 4 shows that are sponsored by Broadway in Chicago. It was easy for us to find parking using spothero to get to this theater, and all of the staff members inside the theater were friendly and did their best to get everybody to their seat before the show started. We also like that they sell drinks and snacks and you are able to have them with you during the show.

Amazing theater, we came here to watch a performance of the Phantom of the Opera and enjoyed the whole show! The elegant theater is well decorated. Our only complaint was that the middle section is so narrow that it blocks some of the parts of the show. I wish they took that into account because we couldn’t see some of those scenes. Other than that it’s a magnificent theater in the loop of Chicago. Great location and amazing design.

The entire building, inside and out, is gorgeous, the seating is comfortable and you get a good view no matter your seat.And the intermissions...well, hats off to the staff. That was the most efficient bathroom line Ive ever been in during an intermission. It was nearly as impressive as the show itself.

A beautiful ornate venue in the heart of the theater district, well maintained and classy. . I usually sit Orchestra or side balcony. Either way, the view to the stage is excellent. I am not an expect in acoustics it has always been satisfactory to me. As with most of these places, the snacks and drinks are just not worth it. Bathroom lines are long so dont risk it.We saw Once On This Island. Fun entertaining evening. Easy to get there, easy to get home from.

It was a great time and even the weather was nice. Show was very entertaining.

Beautiful Theater! Their production of Phantom of the Opera was magnificent. The ushers and staff are very professional yet very personable. Highly recommend taking in a show here.

This was such a GORGEOUS theater! So antique and beautifully made! The chandeliers are gorgeous and the vibe throwws you back to the old days. We went to see the phantom of the opera with broadway and watching it in this theater made me feel like I was part of the opera because of how gorgeous it is. Lots of great photo opportunities.Only thing I wouldn’t advise is to sit in the middle balcony. It’s the little balcony under the main one. We sat there and couldn’t see the chandelier drop in the show when they called lot 666. Or there was a scene where the actors were up on a ledge and we could only see their feet because the balcony above us was blocking the top sectiOn on the stage. Other than that we had an amazing experience and thoroughly enjoyed ourselves! Thank you Cadillac theater!

We had a great time seeing Phantom of the Opera. The show was amazing.The theater is beautiful.

Phantom of the Opera was AMAZING but not enough time at intermission for everyone especially women to get through bathroom line, which only one location in basement. Staff was kind of rude. Tickets said to print cause digital may not be accepted. They did accept digital. Have tickets READY or not getting past vestibule at entrance.

Very clean theatre. The inside is elegant and beautiful. The bathrooms is clean and many stalls to handle the large crowd going in and out so the wait is not too long. The chairs are comfortable and the stage can be seen from anywhere you sit. I enjoy going to see shows at this theatre. The staff is always friendly and helpful. There is a parking garage that is close and if you use spot hero you can get it for cheap and walk.

My new favorite date spot. My wife and I love it. Such a cute old school theatre. Seats were comfortable and great service. Definitely a must try!

This was our second visit. We stayed 5 nights this trip and find it very easy and comfortable. The staff is always helpful and pleasant. The location proved to be very convenient. I will definitely return when in town next.

AMAZING!!! I myself have been to many theaters but this one just screamed history! My 11 yrs old boy was having his very first Opera experience and he was very taken by theater itself. It looked grand, well kept. Patrons working were well organized and polite but stern . You can tell that they wanted you to have a great experience but pls dont destroy our theater. We had AMAZING experience and I was already looking up for future events that we can bring entire family.

Went to watch Les Miserables. The show was good but the seats in the loge and balcony have low quality sound and are not as good as in other theaters. Most importantly, the sound in the upper levels was poor and it made it hard to understand some of the songs. This was unfortunate since we went to watch a musical.

I have been here several times, most recently today. It is a beautiful theater with beautiful productions. Every seat seems to have a good view. A few things I didnt care for: It was a bit chaotic waiting for doors to open. They only allowed us in theater 45 minutes before show started. It was cold and the entire sidewalk in front of theater was packed and a little chaotic. I wouldnt recommend getting here super early. There were no drink holders. The ladies bathroom on balcony level only had 8 stalls. The line was so long and took entire intermission to get through. There was no time to get a refreshment and get back on time because that line was long too. Overall though, great show and theater.

Historic and classic venue for your Broadway in Chicago favorites. Balcony, lots of old time styled finishes, great staff. We were there for Irwin Berlins White Christmas. Enjoyable. Cadillac class is an added value to any performance. Enjoy.

Went to see John Leguizamo. Amazing experience from top to bottom. Had some issues with the tickets bought online and the staff was able to resolve without any further problems, prompt, effectively and friendly. Chairs are a bit uncomfortable for long shows, but otherwise, the theater is absolutely beautiful.

A very lovely theater and the staff was super nice. We actually missed our show due to unfortunate circumstances. They were so nice enough to give us left over seats that were not taken, even though it was our fault for getting our schedule mixed up. They were willing to try even if there was a chance they could not do anything. I will be coming to this theater again the next time I am in Chicago.

Saw Phantom of the Opera. An amazing cast and crew. Set was wonderfully done and changes were seamless. By far one of the best experiences Ive had in a long time.Seats in the picture are louge aisle 14 313.

The Phantom was phenomenal. Beautiful and warm inside.

We have been to many plays at the Cadillac Palace Theatre over the years. It is an old Art Deco theater that has most of the large touring Broadway shows. The old theater drips with nostalgia. when you think of the historic entertainment that played there over the years, you will be humbled.

Charming, elegant, historical theater in the heart of Chicago. Be prepared for tight seating, especially leg room. Balcony seats are raised/stadium style for good views of the stage.

Grand ornate theater. Very efficient, yet friendly and helpful staff kept the entry flow of theater patrons moving toward our seats. Excellent site lines of the stage. Good theater experience.

Easy to get to from suburbs... Franklin to Lake to Wells...park at 177 S Wells parking. $17 for theater parking. Cadillac Palace is a wonderful venue. Dress Circle seats worth the price. Loved Phantom!!

Great Theatre!! Its got great seating and wonderful acoustics. The decor is vintage and historic which creates a great experience. I sat all the way at the top in the balcony and there really is not a bad seat in the house. My only complaint is that you are very limited on leg room here. This is more an issue of the time this theatre was build the average height of people was smaller than today.

Very classic charm. I have enjoyed every production I have seen here. Usually well casted performances.

Shared this great moment with my husband of 27 years. The show was absolutely amazing!

What a beautiful theater built in the 1920s! Everything seems genuine and it makes you feel like you are truly in the wrath it was built. A word of caution though if you are tall: the seats dont have much leg room! Also for the ladies, please go to the bathroom before the show. The line was too long at intermission to actually make it back your seat on time.

The Palace is one of my favorites. The accoustics in this theatre are absolutely perfection. I get chills from the first note EVERY time! Its a beautiful old theatre too.

Watched Tootsie here and it was great. The seating and the stage was world class. The group of actors were phenomenal too. I would definitely recommend watching a play here. This is pretty much the highest level of acting and theater you will see, along with New York theaters and London theaters.

Amazing performance, the inside makes a huge impression. I recommend paying a bit more and sitting somewhere closer as the venue is really spacious and you don’t see so well from the back.I loved it.

First time here both 2nd seeing the Phantom of Opera. Very impressed!

Have enjoyed several shows here. It’s a very nice theatre for Chicago with great architecture details.

Old fashioned theater but beautiful. Phantom was an incredible show.

Vintage theatre with classic appeal. The seats in the upper balcony arent the most comfortable and theyre very close together, but the view was still great.

Phantom of the Opera was terrific but the area of the venue where our seats were located had limited views of the higher scenes. We were seated in the 2nd row in the center of the directors circle section or the 1st balcony. Could have been a 5 Star review but.....

Wonderful theatre! Helpful staff, seating was comfortable with enough legroom and the view from the loge was excellent! Bathrooms were clean and during intermission, staff made sure to direct people which line to use. Great location as well. Cannot wait to see another show here!

The musicals are always great here - definitely treat yourself to floor seats once in a while, but the balcony is great too.

The Cadillac Palace is a beautiful piece of Chicagos history. Ive attended quite a few programs at this venue now and I believe the prices are very fair. The resfreshments are standard - snacks, wine, spirits, coffee etc, so its best to eat before or after your program. The only slight inconvenience is making sure you get there early enough to use their facilities as at intermission trying to use the washroom can be a bit hectic.

I. Am going to see frozen Disney bardway so excited and me and aunt Laura have good seats

Just saw Fiddler on the Roof and was more than impressed with the theater. We were fortunate to see a fantastic performance (full disclosure our niece Natalie Power played the role of Chava). The acoustics were perfect and the atmosphere was unbelievable.Highly recommend you head to the Cadillac to catch Fiddler or another show soon!

Great location! Great shows. I wasnt a huge fan of Miss Saigon, but that was more the writing of the show and depth of characters. Im always excited to go out to this venue.

Grand old theatre with good shows and good views from all round.

Absolutely wonderful afternoon! We took the Metra down, had enough time to wander the city and see the Hoilday sites...and make to the Cadillac Palace Theatre. A short walk from the train station.The Cadillac is so beautifully cared for, the architecture is gorgeous.Highly recommend the venue. The staff and ushers are helpful and know the seating by heart. Washrooms were clean and moved as fast as possible at intermission..but purchase swag you want when you first get there...they WILL sell out!!Go....see something on stage! You wont be disappointed.

I was at the Cadillac Theater on Feb. 4th at the 7:30 show. I want to recognize the attentive service of the Ushers. I brought my elderly mother and they accommodated her and went out of their way to make her feel comfortable. Thank you

Had a wonderful time! We sat in the last row row at the top and still saw and heard everything perfectly. Beautiful theater, very friendly staff, clean bathrooms. Only upsetting thing was only one employee working the drink/snack stand so the line was so long during intermission you have to choose between getting a snack or using the restroom . But at least the restrooms were very clean and they have someone standing there making sure the line keeps moving smoothly and people dont try and cut through the line.

Leg room and seat size is ample compared to The Chicago Theatre. Has the charm of an old theatre with a renovated feel. All in, a very nice experience.

Very authentic theatre experience! Saw White Christmas here with my family and we all had such a great time. The theatre is beautiful, with gorgeous staircases and both sides of the lobby. Coat check and some bathrooms in the basement. I loved that even obstructed viewing seats still have a great view! Overall, the price for the tickets and experience is worth it.

Great theater with very good seats from almost every level..

This was amazing place. Since I am a theatre person, I liked this theatre very much. I watched a play there named Alladin. It was spectacular & very nice play. The costumes, choreography, acting & timings of every character was very good & on time. Show was started on time. There was a short interval of 10 min as it was a long play. The ambiance was also very good. If you like theatre, you must visit this place in Chicago.

Saw Phantom of the opera here last weekend. The theatre is beautiful but it was a really disappointing experience. There was cold air conditioning blowing on our legs the entire show, our seats (balcony right center) were so cramped we could hardly move, there were several heads blocking our view, and apart from the overture the music and voices werent nearly loud enough. To top it off the people in the row behind us wouldnt stop coughing during the show and I came down sick the next day.

My mother and I go to the Cadillac Palace all time. It is a beautiful venue and our favorite play to see there is The Phantom of the Opera. Unfortunately last night was an experience that left a horrible taste in our mouth. We were there to see Phantom of the Opera and the Usher who was helping people find their seats in the section we were in became very rude and spoke to us in a very nasty tone. The light was flashing to indicate that the show is was getting ready to start after the intermission was over. My mother was trying to send out an text to my father about the the time to pick us up. The light was very low on her phone and the Usher yelled at both of us to turn the phone off. I know you cant have your phone on while the performance is taking place, but it had not started back yet and there is a way to talk to people. Also, the same Usher held up two other patrons and would not allow them to go back to their seats for 20 minutes. Once she did, they literally ran in dark, back to their seats. My mother and I will not be returning to Cadillac Palace and will encourage all of our friends and family to not return as well since these are the kind of employees theyow have working for them.

I liked the architecture designs inside and the beautiful chandeliers.

Theater was lovely. Seats were nice. Parking is terrible. Definitely do not recommend buying parking with your tickets.

Came for a matinee of Phantom of the Opera. The theatre is beautiful and well maintained. Seats were comfortable with its of leg room. Our only issue was with the arrival. Seems to take a very long time to enter, with lines around the corner. Should open the doors more then 30 minutes before performance so as to not feel rush. Only issue was with unruly and impatient entitled patrons which is not the fault of the venue.

The place is beautiful, very comfortable, views from every seat and the acoustics are great.

Really wonderful staff - super helpful. First time visiting Broadway in Chicago, cant wait to return. Thanks guys!

Great venue, great show (Come From Away). This is a small theater, and while there are good seats (we were in some of them) and better seats I would not hesitate to sit anywhere for a show I wanted to see. Definitely a Broadway (and yes, Ive been there) experience.

The theater was clean, the show was amazing, but the drinks were a bit less than stellar, especially for the price we paid.The overall experience was amazing, I just wish that parking would have been easier and cheaper in this area. My friend and I loved the theater and were very happy with the seats we had, and while I feel that it was a bit expensive for the whole ordeal, it was worth the experience. If it had not been this play, I may not have gone because of prices, but because this play is a favorite of my friend and myself, we were able to enjoy the experience.The architecture of the hall and the theater itself were amazing, and I wish there had been more time to take photos and make small videos, but the place was amazing.Great staff, all were very helpful in directing us to our seats in a timely fashion, and the show was astounding. We had a great time, and if tickets would cost just a bit less, we would visit this theater more often.

It was our first time seeing a show here. The staff was amazing and everything was clean. It was easy to find from our parking. The architecture was phenomenal and seemed well kept.

The performance of Les Miserables was fantastic, the theater was clean and seemed to be kept up for its age. The seats were little tight, but thats how they were built, so I cant blame them for that. All those working there had answers to questions, and I would definitely come back for another performance. It even seems like they removed some steps in the audience for wheelchair access, which makes parts of the floor a little uneven, but its a great theatre overall.

Big theatrical venue where we saw White Christmas, with great dance numbers and lights and costumes. Chilly lobby. Ladies room line moves because there are a lot of stalls.

Seats are so roomy and comfortable. A great theater! Seemed like most of the seats are very good seats. It is a little crowded and unorganized at the door and it takes a few extra minutes to get in. The theater is in a small neighborhood and th w streets get crowded before and after the show but on the weekends if you just walk one block you can get out of the crowd.

One of the best theaters in Chicago for a show. Lines are fast, staff is friendly and seats are comfortable. I’ve yet to find a bad seat in the house! They do like to crank the AC so definitely make sure to bring a sweater.

Grand theatre in the over the top style of the forget your little life days and see a movie. Saw The Bands Visit recently there and was sooo impressed with the traveling company. Wonderful music that fit in and around the action beautifully. A touch of many styles with a strong Mid East flavor. Just a wonderful time seeing and listening.

Must see Come From Away! Great seating everywhere!

Beautiful theater hosting some of the greatest shows.

A beautiful theater. There isnt a bad seat in the house and Chicago brings it with Broadway caliber performance. You will never be disappointed by a visit.

This is a great theater of classic design. Great sight lines, good sound and beautiful internal decor. It was refurbished about 20 years ago. The seats are due for some new upholstery, but they are just worn rather than in disrepair. They are still comfortable enough to enjoy a long show.

Very pretty theater, good sound also. Its older, so the seats are a bit tight for a 6 person with a bit of weight on him. We saw Phantom and the staging was excellent.

Very cool theater. Ornate and intimate. One very big plus was the seats were roomy with lots of leg space. Made the performance very enjoyable

On of the best theaters in Chicago. We saw Come From Away and it was lovely!

Absolutely beautiful place to see a show! Everyone was helpful and polite. The bar service was quick.

Very nice theater. Reasonable priced drinks. Check out Randolph tavern across the street before or after, large bar and good appitizers.

Comfortable seating, but be aware that late comers are allowed in and really distract from the early parts of a performance. Check out the view from my seat site veggie booking and youll be happy. Oh, and so many bathrooms. ♡

I have visited here several time and each had a great experience. The view was awesome. If i talk about the staff was decent and cooperative. Perfect place for entertainment. I would like to recommend this place.

Beautiful, historic location to attend top notch performances. As with most venues, its best to get tickets early. On the night of the show, you can enter the theater lobby 45 minutes before curtain and you can enter the theater 30 minutes before curtain. They sell a variety of drinks and some snacks.

This was the biggest let down of the decade!It was my birthday, a very big one.I won 2 tickets to see Aladdin.I was to pick up the tickets at the theater.My date and I are all dressed up, we pay to park downtown. We walk up to the ticket booth give my name and show them the winning coupon.They said NO, we can sell the seats, so we are going to sell the seats.Now Broadway in Chicago and the Cadillac theater work together. Broadway in Chicago ran the contest.I won the contest! I won 2 seats to see Aladdin at the Cadillac theater.The show knew all about it. They just had no intention of honoring it.I truly feel this was a very horrible way to treat someone. The only thing we have when dealing with these theaters and these ticket companies is a hope they will honor the tickets when we get there. Some times they over sell the seats and we are just out of luck.I was heartbroken the Cadillac Theater decided to do this to me.It was a really big birthday, one of the decade ones, you know, oh my gosh Im that old now. I had a date.I would have one magical night. For 2 or 3 hours I would be at peace.Nope they pulled all that happiness away from me just because they wanted to back out of the agreement. They wanted to make a buck.They left me standing there totally embarrassed in front of my date. I was just shocked, I just stood there, the man told me to move away from the ticket booth.They have the power, they can over sell and just tell us to leave. Get a refund they say.Horrible simple horrible.My advice, if you find you must go here keep checking with them to make sure you still have seats.Broadway in Chicago also has a very negative roll in this, Ill save it for there review. They were horrible about this.

Beautiful theater with good acoustics and plenty of architectural details. It’s hard to believe it went through periods as a movie theater and rock venue. Nicely restored!

We went here to watch Aladdin. The theater is very beautiful!! The stafd members are all very friendly. The only thing bad about the theater is that it is a little bit small and there are only 4 bathrooms total! 2 on the first floor and 2 downstairs. So you have to fight for your spot as soon as they let you out for intermission

Nice place to see a show. Good accustics.

Weve been there on the show and it was really nice. Good view, good sound, comfortable sits and in the city center

What an experience! Great place to view a show! Beautiful theater.

Beautiful interior, great song quality! We were in the very back row and still could see very well, but leg room was short in the back row. :)

See sound of music and really enjoyed it. Loved that there were all oholic beverages and snacks. The theater is beautiful. Hectic getting out of there and even my uber had a hard time getting to me

Enjoyed my play and the atmosphere is nice. Needs another bathroom because the lines can be crazy sometimes.

Very beautiful theater with comfy seats.Pre show and intermission refreshment selection of beer $6-$8 and off brand liquor $9-$12.Weve done Suite Service (extra fee) which includes drinks (same brands) and an unimpressive snack/sandwich trays. Suite service was less crowded but Id recommend using that money for pre or post show drinks instead.

The theater was well kept and extremely ornate. There was decent leg room ( I am 64 and didnt have trouble), and we even got to have the musical captioned on a small light display off to the side, which was helpful, given the accents of the performance. The show was beautifully performed and displayed great talent from the cast.

This is one of my favorite theaters in Chicago. The arquitecture is exquisite. The bathrooms are clean. The ushers are always helpful in assisting you to find your seat promptly. I saw Miss Saigon here. Would definitely reccommend both the theater and Miss Saigon in particular. Would not reccommend Miss Saigon for younger audiences for it contains adult themes.

Went to see Riverdance 25th Anniversary. Good seats and very good price. Buy ticket at box office and get good deal.

Beautiful experience watching The Phantom of the Opera here and Love Never Dies.

Theater is famous n shows a terrific n the Loop in Chicago is great but when I turn the wrong way Im lost! I get the same seat now im a member 3 yrs now!

Its a gorgeous theatre. Went for the phantom of the Opera. Brilliant performance. Very well done.

This theater is stunning. Comfortable seats. Friendly staff. The Phantom Of The Opera was very entertaining. Magicsl.

Saw WAITRESS and it wad great!! Beautiful old theater.

Beautiful theatre and performance of Come From Away. The only negative was that elevators dont go to all floors, so make sure your seats are handicapped accessible if thats what you need.

Beautiful venue. It would be 5 stars except for the fact that they dont have near enough bathroom stalls to accommodate the crowds they bring in. Having to wait almost the entire intermission to get a restroom break hardly seems up to par with the rest of the establishment. That being said, there isnt a bad seat in the house and its a great place to see a show.

Easy to get to, friendly attendants, good sound. Has the feel of a small intimate setting.

I brought my husband, who never been to a Broadway show his entire life, we met in high school (1974) and we married in 1981. I thought the seats where too ancient and uncomfortable and that the show was a bit vulgar at times, but my husband loved it and that was good enough for me and the staff were excellent. Parking on Wells isnt user friendly and we ran into problems, but that didnt seem to bother my husband (I didnt tell him I ended up paying twice for the theater parking).

Beautiful theatre. We saw Come From Away. One of the best musicals we have ever seen. It is absolutely worth seeing for everyone that experienced 9/11.