Did a curbside pick up. It was wrong. Had to go inside to exchange. Was told they couldn’t help me until I got in line. Stood in line for 20 min. Nothing convenient about it. Customer service was very poor.

I really like this place . It was my first time going and I wasnt sure what to expect. But I was happy with what I found. If you need a frame for a picture made this is the place. Silk flowers this is the place. And everything in between. The staff was very helpful and nice. I will be back soon.

To be honest Ive never been a big fan of Micheals because they are more expensive than Hobby Lobby. But this year with the pandemic theyve really showed their true colors. Also like that they are one of the only places that has actual seasonal decorations atm.

There was a long checkout line but Michaels chews through that really quickly

I love this store! Great deals, awesome variety, and friendly service.

Can always find a craft or item for my house.

I love to look ( and buy) their yarn! I noticed that the yarn section has gotten smaller which makes me sad and a bit anxious

Allway love Michaels. Sweet gal at the regester.

This store offers a variety of crafts and shelves are always full!! Great location and prices.

Always have great sales. They have a wide variety of craft supplies. I always find at least something

Organized, friendly staff, and wide variety and selection.

Always great places to go

Always offering discount coupons! Friendly/helpful staff. Easy to navigate.

Large store with lots of selections of florals and craft materials. Be sure to check online to score great deals with coupons of the mobile app!

Could spend a few hours in there. They need a few more of the basic gotta haves, those office type things, in a spot where they could be easily found... Also, Id like to see teacher supplies, something extra, extra special for the classroom. Overall, the store is neat and tidy.

Nice. They had all I needed. The checkout was crazy. I asked him about the coupon procedure. His answer was it depends on how long you want to stand in line.

Very competent, helpful and customer friendly staff who presented multiple options to meet my needs.

Could spend hours in there. Have exactly what I need most of the time. And Im not a crafter, so thats saying something.

Nice crafts many things to spend money on good to not use amazon

I would like to find nicer or finer quality jewelry toggles or necklace clips or ear wires.I want pieces that arent going to peel or turn green on arms.Please reply,Jane Weisman

Staff is always very helpful and friendly. They fulfill all my crafting needs!

Great experience..we found All of the craft supplies that we needed & much more.

Always having sales. Very rare i cant find what i need. Customer service is always friendly, even during their busiest times

It nice and has a lot of stuff for crafts. A lot on sale but becareful. Item are marked up. I saw an item that showed $40 printed on the package. But on sale with 40% off. So that makes it $24 .Sounds good. But at Wal-Mart for the same item was $19.99 printed on the packaging. And not on sale. Just shop wisely.

Went in to find an item internet showed a bunch. None on shelves after finally finding an employee they said they were out of stock my wife ordered it online she got a message after 2 hours to come pick it up. I was a little confused. Order online first.

My wife an I were trying to pick out the rest of our dining room decorations on a Sunday (you know whos closed then) and this was the first of 3 stores we stopped at.While the selection was limited, they had better quality stuff than the other two stores we visited, and the pictures actually had built in hangers, unlike the other stores we went to that we had to go to Lowes to buy hardware for.

Decent prices. I usually only use this store for QUALITY budget picture frames. They do seem a bit understaffed, but i could be wrong.

Found the perfect snowman hat base for my little xmas tree

It a great place to shop, however, wish they have one close to home.

Love Michaels inventory! Think they need to do away with the coupon thing and do more sales

Average medium sized Michaels store. Four out of five stars because I went in looking for model items for a diorama and only found a couple things at the end of an aisle.

Their products are cool and they usually will have what your looking for.However they are pricey (would recommend hobby lobby more if you still want quality with a good price), & clerks arent the best, alot of turnover.

Terrible customer service. Guy doung the framing was more interested in personal conversations than doing his job. I was told to do shopping because he need more time.

Nice staff and great selection!

They do a good job at this location. Everything is kept clean and well-organized and all the staff are very helpful, friendly and polite :-)! We have had a lot of custom framing work done here and they do a fantastic job in the framing department. Thank you!

Love all of the options you have at Michaels.

Michaels offers an unbelievable array of craft and artistic items. Not only are the finished goods offered but also the component parts necessary to create your own masterpiece. Service is excellent and the staff is always helpful. I recommend Michaels to anyone who is an artist or likes to craft.

Always have what I am looking for.

I came into this store at 8:59pm (I felt terrible but I really thought they closed at 10pm.) I knew what I wanted though. The lady who welcomed me at the door too me to 3 different sections to find the scratch books I wanted. Even though it was closing time. :D made my night. I wish I had gotten her name. Tysm lady.

Lots of beads on sale.

Pretty familiar with this location. Always clean and well kept.

Absolutely love this store, the staff is amazing and whenever Ive gone in with questions for DIY or picture frames they always help me. I always come back time and time again. Love it here.

Great place to find any craft-related item ever! Awesome store with awesome staff! I knocked off a star for the minor fact that the supplies seemed to be a bit disorganized and I struggled to find items I was looking for. Otherwise, an awesome experience.

Good stuff, need coupons

Wow. I will definitely NOT rush back to use their framing services! Just stopped in to check to see if my framing was completed as I was in the area and the receipt gave me an estimated completion date of today. Well, the customer service, or lack there of, in the framing department is terrible. Both times, when dropping off and checking to see if my order was ready have been bad. The employees act as though the customer is a major inconvenience to them and the attitude is snarky, bordering rude. I dont expect to be anyones bff, but common policy is to at least be polite? Spoke to the Manager afterwards who just gave me the standard script - basically, yes, sorry, I dont care...

Crafts are a girls best friend. You can never go wrong with this store. Now that I’m into planners I wouldn’t turn back. #HAPPYPLANNERMOM

Perfect craft store for all your DIYs

They were extremely helpful. I called ahead to have them hold an item so that it would not sell out.

This is such a great store!! It always has great prices and great sales!!

Dont always have everything in stock but thats understandable. Staying needs to be increased but those who there are great and knowledgeable

Anything you need craft wise you will find here. A good imagination helps.Would have been a 5 but the aisles are a bit confusing. Looking for stencils? Well they are in aisle 3, aisle 23, and aisle 53. Hmm...But I have to admit my qife found what she needed.

Always has what I need with coupons, and helpful sales associates.

This location lacks service honestly. I know the company cuts its cost by having few employees at one time, but come on say hi. It doesnt take much.

When I’m feeling creative, they have most of the stuff I need. Friendly staff.

Always have everything I need. Employees are willing to help you find what you are looking for. Love this store @

Been to Michaels store in different states. This particular store seems to know what theyre doing. Ive had issue with other stores in one other state but corporate helped me with that issue. They honor competitors coupon and military discount but at the same time follow store policy as far as whats excluded. SIill learned my lesson with ordering online. Just better to purchase in store; a personal preference. Clean and organized.

I absolutely love their selection!! What I cant find at hobby lobby I can usually find here. Their halloween selection is superb!

Exactly as expected; easy to navigate; and high quality

I prefer the variety of hobby lobby and coupons. But on a Sunday this is ok

All your crafting needs in one place!

I found just what I needed. Friendly helpful staff.

They have more novelties than crafts.too expensive and no help from workers.

Not half the selection of Hobby Lobby, and but they have some good bargains.

The manager, Tyler I think, and Stephanie were amazing!!! They helped me out last minute to get glass vials for a group of high school girls to collect sand on a trip to Florida. They stayed open an extra 10 minutes to ring me up and answer my questions. They went above and beyond for 38 special ladies on a very special trip. Working retail I know you really want to go home at the end of the night!!Thank you.

Good place to get inexpensive home decors items and arts-n-crafts. The staff there are very helpful.

Had exactly what I needed

Best craft store with many options available!

Service is always rude and slow. I feel like I need a megaphone to get staff’s attention.

A little difficult to get into the shopping center but it was nice. Good layout.

Great craft store. Items on sale that I needed.

Always something new to see at Michaels! We go for the typical things: frames, paint, glue, paper products. But also for the less typical things like awesome Halloween decorations!

They have alot 9f crafting ideas everywhere

Great manager helped us out. His name was Drew

Jeff in framing is very rude. Would rather drive to the Avon location. Where the employees are more helpful.

My favorite craft supply store! The staff is one of the main reasons why I like shopping at this location. They are so friendly and always helpful. This store also has a great selection.

Good variety of craft and home decor.

Whats not to love about Michaels?

Taylor at cashier was very pleasant. Nice selection of items I wanted.

Great sales. Lots of inventory.

They always have what I need and then some! They have amazing prices so I dont feel bad when I get a bunch of stuff I wasnt planning on getting in the first place.

Came here to get a Christmas tree. There were none in the floor so I asked an employee if there were anymore (online said they were in stock). She went to check and never came back. 10 minutes later I ask another employee and they tell me they think they have 1 more and he’d go check the back. 10 minutes later another employee comes down the aisle with the tree. I ask to confirm it’s the correct one and he tells me a couple up front already paid for it (a couple that had come in behind us) and that’s the last one. All I was told was “I don’t know what to tell you, they’ve already paid for it.”Very disappointed with the customer service. Not only did their employees incompetence cost us the deal and about a half hour of our time, we didn’t even get an apology and were immediately wrote off.

Good clean store

Good selection, confusing coupon process

Hit and miss for products.

Love going there...so much inspiration

I always find what Im looking for! There was a lot of good deals today!

Good prices for canvases on Black Friday sales.

Download coupon on phone when you go. Great savings.

Came here because I was on this side of the highway, it is OK because partially found what I was looking for.They are moving away from a specialty-creativity store to a kit-ready-made store.When you ask for items that were available in the past, the store clerks refer you to the competition. Surprisingly, it was not crowded as other times. Still think is overpriced but saved the day.

Great 50% off sale

Perfect for my crafting needs

Somewhat expensive but they have a lot of neat things

Love their holiday ideas and merchandise!

I really like this store. I usually find what Im looking for and more.

Very friendly and excellent customer service

Hard to find an associate. Competition has a better selection

Nice people

In here a lot. Great for any crafter. Use coupons will save u $$

Clean. Lots of stock available. Everyone was friendly and helpful.

Good place to look around.