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Michaels
13901 Aldrich Ave S, Burnsville, MN 55337, United States
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St
Review №1

Yesterday I was at this Michaels in my happy place but this white woman floor manager followed me the *entire* time. I was wearing a backpack, but they couldve had me check it at the door...Instead this woman stalked me my entire visit down every aisle- she wasnt even working. I wanted to call it out but I was outnumbered by all the other white ladies in there. So I took my 3 things and paid and left humiliated. I didnt even get to the glitters or the specialty paper I wanted. Michaels is my favorite store in the whole world but Im not coming back to this one

Mi
Review №2

Not to helpful. Kind of cranky. But check out people were awesome. Going to make my first chunky blanket.

Le
Review №3

They did a fantastic job completing a large framing project for us.

Je
Review №4

Stock and selection is good, as always, but there never seems to be enough cashiers available and the checkout line is typically 5+ deep.

Ja
Review №5

There is quite the selection! Didnt buy anything though.

Ro
Review №6

Love there sale prices.Have every craft, painting needs from paints, canvases & easelsPlus other fun items.Crates & baskets.

Br
Review №7

Except there needs to be more cashiers love this store

XX
Review №8

It was great with this covid going around they are handling it smoothly,but everything was slow and backed up.

Ti
Review №9

Staff not very helpful. Long lines

Gr
Review №10

Beautiful store. Helpful workers

Me
Review №11

Great selection and they keep most everything well stocked. Kind and courteous staff.

Ys
Review №12

I bought a ton of stuff and the cashier (without asking) just gave me a coupon! She was so nice and helpful.

Am
Review №13

Extremely understocked on this visit for summer camp craft needs. However, well staffed with knowledgeable crew.

Be
Review №14

Could have more product selection like website. Great service.

Jo
Review №15

Seth in custom frames is the absolute best!!!I’ll be back for sure!

No
Review №16

I know the covid virus is changing the way we need to do things but when I have to call to verify that a product is in the store so that I can order it online where it tells me they have it, and the person I speak to tells me that they have 6 of the product Im looking for only for me to place the order wait 5 hours for it to tell me that it has been canceled because they dont have it is asinine. No other store during all of this is this terrible at comunicating

Sh
Review №17

Go early and it is a breeze... In and out

Sa
Review №18

Nice layout but they didnt have the item we went to purchase in stock. GREAT selection of marked down Christmas items and for pets as well! Employees VERY gracious and friendly, welcoming. Will visit again!!

Sc
Review №19

Michaels always has deals on art supplies and I enjoy shopping there

Ja
Review №20

The girl that helped me was so rude funny as he was the first person Ive been in close contact with in 4 weeks And she was rude wow

Ro
Review №21

Awesome staff. Helpful and knowledgeable.

Jo
Review №22

Very friendy and knowledgeable staff

PI
Review №23

Do I really have to say anything? Awesome being an artist this is walleyworld for me. (Hehe like my reference there?)

Ju
Review №24

I gave the clerk $100 cash and that was all I had. Im sorry but I was made to feel like dirt from the manager and the cashier. I will NEVER shop here again. The manager was extremely rude!

Ke
Review №25

Didnt honor prices. Someone put wrong prices on yarn my wife wanted. Manager was quick to tear down display.

Ma
Review №26

Always great service here.

jo
Review №27

Lots of good stuff

Be
Review №28

Great selection and convenient location. We were looking for a bigger fabric selection so we were at the wrong store.

Ko
Review №29

Getting crafts before lockdown? Dont worry.

Do
Review №30

Good place and selection. Prices were good! 4-Stars

G.
Review №31

Well stocked with all the bits n bobs to make personal home decor or gifts for any occasion.

An
Review №32

Good experience

Br
Review №33

For arts and crafts, Michaels has everything you need. I go with my wife and no matter what project shes doing, we always find exactly what she needs. We have brought several pictures to their framing department and the staff have helped pick mats and frames and every picture we have had framed had turned out really nice.

Ba
Review №34

They have so many great deals, and nice projects for the kiddos to keep them busy. And the big kids too, go check them out!

Ji
Review №35

Lots of interesting things here even for someone like me who is not crafty.

Ja
Review №36

Alright customer service. Cashiers were kind of short with conversation. Decent selection of floss.

8W
Review №37

Great craft store

Je
Review №38

Standard Michaels store. Has pretty much anything youll need for crafting projects. Employees are friendly and helpful.

De
Review №39

Love love this store. Lots of great ideas.

Pa
Review №40

I was shopping for paper crafting items. 3 items rang up at full price that were supposed to be 70% off. The error was corrected and I was on my merry way.

Th
Review №41

Its a great place for arts and crafts stuff

Br
Review №42

Easy to get to and had what I needed.

we
Review №43

Michaels use to be my go to place for crafts. It has become a messy, half-stocked place. Its disappointing to see.

Ro
Review №44

Always the craft supplies you need.

Kr
Review №45

I went in to purchase a frame and was helped by Raj. She was so so sweet and helpful. Even though I wasn’t getting a custom frame, she helped me look through many different prefab ones and helped me decide. She made sure that I got the 40% off coupon and helped me check the whole frame to make sure it was in perfect condition. Wish all customer service people were as kind and helpful!

Ji
Review №46

Sure is a Michaels.

Ka
Review №47

Great craft store. Has just about any type of craft you are into. Large inventory. Staff friendly and very knowledgeable about placement of products in store. A little more expensive than other stores. But you are almost guaranteed to find what you are looking for. Wish they had more coupons.

tr
Review №48

I think its a great store but they never have what I need.

El
Review №49

Huge selection of all crafty needs! Fast check out and reasonable prices.

Do
Review №50

I always find what I am looking for here. Surprised to already see Halloween stuff out. Clean store and very friendly cashiers.

Da
Review №51

Great Michaels location! Good selection and good prices. The staff are very helpful and knowledgeable whenever you have a question or special need. Definitely worth a stop if youre in the area.

Je
Review №52

Amazing yarn selection, better than even other Michaels locations!

Ju
Review №53

My experience was really bad there today! Will not shop there again! Ive shopped there for almost 15 years and what happened there today by one of the cashiers was bad enough to make me not want to shop there again!

im
Review №54

Peppa pig stickers

Ja
Review №55

If youre creative and crafty this is the place to be, I get so excited about all the different projects that I dont know where to begin. Today they had a great sale on candles they had their large candles for $2. Great store for artists, their canvases are usually on sale.

Kr
Review №56

Love the semi annual sale! Great deals, clean store, friendly and helpful staff.

Du
Review №57

Has all the crafty things my wife and kids needs

Ka
Review №58

Easy to find what I need for projects

Lp
Review №59

Always find what I am looking for.

Me
Review №60

Such a great crafts store to walk around. Everyone at the store is very nice, you can tell customer service is important to them. Checking out the clearance sections is a must. They have great deals. Otherwise some things might be a little spendy

St
Review №61

I give it three stars because it is dirty and messy but you can also have good luck there sometimes

Sa
Review №62

The employees were very helpful and polite. Bathroom was clean. And the deals were fantastic!

Be
Review №63

Cheery environment. Love the selections. Had what I needed. Sales rep was excellent.

Jo
Review №64

We were there for a birthday party. The staff was very helpful.

Ja
Review №65

Always a treat to shop here. And seems I always find a new product or idea to try.

Pe
Review №66

Amazing Selection and Deals!

Je
Review №67

I do several types of crafts they seem to have what I need for each of them

So
Review №68

Good selection. Easy to find what you’re looking for

We
Review №69

Great store...needs updating. I usually drive the extra couple miles and go to the newer one east on highway 42 where the workers are a bit older and wiser and kinder. Nothing wrong with this store...I just prefer the other... I just went there to check inventory before ordering online since it was NOT out of my way

Ka
Review №70

Was hoping to find more things than I did.

Ça
Review №71

They are always welcoming and helpful . I did have a hard time with them changing their floor plan and being able to find what I came there for.

an
Review №72

They had of a selection to pick from than other stores ive gone too for the product i was looking for! But there were alot of things that had no price tag anywhere on or around them

Sa
Review №73

Good place for Christmas gifts

Ke
Review №74

Nice store, easy navigation, good selection of what I wanted. Thanks!

Gw
Review №75

The store is clean and well organized... I always find something that I need and the staff is very helpful. But I mostly come here for the classes! Bertie is amazing! She is helpful and encouraging and extremely knowledgeable about all Michaels products and how to use them. If youre trying to choose which Michaels to attend for a class, I strongly recommend coming here!

Ca
Review №76

Great deals this weekend!

Sa
Review №77

Great deals on Halloween decor

De
Review №78

Love Michaels but why compete with Hobby Lobby? You dont need to look like them. The 40% off is only good on full priced items. Or they discount the most expensive thing. Most things are on sale. Great place to get Prisma Colored Pencils.

W
Review №79

Like always, I love going to Michaels. Michaels is the best place, to my mind, for picking up craft supplies. I went to Michaels to look for a funnel, and found some yarn and also a clearance item mark down 90% . I love it!

my
Review №80

This Michaels is actually pretty small compared to many, but the staff are nice. I didnt have any trouble finding what I wanted and when I asked for a new poster board because the one they had was ripped, the staff was easy to find and found me a new one instantly. Always check online for coupons!

Ch
Review №81

Terrible customer service. Only 1 o2 two people on the floor at a time. But if you need craft supplies they probbably have it. Plus superior selection of yarn then JoAnn

As
Review №82

Lots of crafting supplies and very good people

Ti
Review №83

I love Michaels. I usually find anything and everything I need related to crafting. They have a whole row devoted to stickers! They occasionally have 12x12 scrapbooks on the clearance racks!! They dont put Cricut machines on sale very often though. Neither do they put Otte lites on sale often. Their selection of yarns is pretty good. It would be nice if they devoted more space to each color and brand . I was looking for a difficult size frame and I found 2!! I call that good. I have never used their framing services. I get my tealights there always and they rarely put them on sale so the 50% coupon works almost every time!! Michaels is a great store if youre into crafts compared to Hobby Lobby.

Ni
Review №84

I had several employees help me. One seemed a little put off about helping me but the other woman was polite, professional, and helpful. She even went and got me a cart because my basket was full. Cashier was also very friendly. I couldnt find one thing i was looking for but didnt want to go back and ask the crabby woman. Overall pretty good.

Ka
Review №85

Found what I needed for my secret project.

Am
Review №86

Great selection of crafting materials. They always have coupons online. The only down side is the store is kinda outdated and usually long lines at checkout.

St
Review №87

They have a lot of things for crafts. I always enjoy going to Michaels to get into my creative side

Ky
Review №88

My trip was quick, found a couple of good deals. Plan to head back when i have more time.

Z
Review №89

Great service, ok selection.

Mi
Review №90

Soooo many fun things!

Jo
Review №91

Lots of stuff, helpful staff

Sa
Review №92

I am a DIY kind of person and this place is heaven on earth ! They have everything . They have a low price photoshop in the back. They can also cut glass for you. They even have classes you can take.

Je
Review №93

Customer service was great

St
Review №94

If you like to wait in line for 20 minutes to check out its your place

Sa
Review №95

The store smells and the people working the floor werent very knowledgeable. A lot worse here than the last time I was here 10 years ago..

Jo
Review №96

Has everything I need for my crafts. Some excellent staff with several years at this location.

Ca
Review №97

Feels like this location is running out of space, the the aisles are so small barely two people can fit through some aisles the shelves appear to be over stocked with product, but the staff is always helpful and friendly.

Ra
Review №98

Because it gets boring there and I always get a headache in the store

Ta
Review №99

Usually have just what Im looking for in stock, and usually helpful employees. One frustrating thing is their coupons often dont work because you cant stack them with sale items, so even if youre be better off with the coupon discount on the regular price, you can only get the sale price... I find its worth waiting for those things until they have a 20% off your entire purchase coupon then. There are also a few restrictions on the coupons, so be sure to check! Classes offered here are pretty good. Clearances after holidays are also often pretty good. Overall, I appreciate that they have almost anything I am looking for thats craft related.

Ca
Review №100

I love everything about Michaels!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:13901 Aldrich Ave S, Burnsville, MN 55337, United States
  • Site:http://locations.michaels.com/mn/burnsville/8608/
  • Phone:+1 651-894-4119
Categories
  • Art supply store
  • Craft store
  • Picture frame shop
  • Yarn store
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:10am–7pm
  • Sunday:9am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Planning
  • Quick visit:Yes
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