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PZAZZ Entertainment Complex
3001 Winegard Dr, Burlington, IA 52601, United States
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Comments
Ja
Review №1

Takes your money never pays out unless you spend at least $300 on a machine I am talking about the casino fun city is great a little high on ballocity if you have more than 1 child and you have to pay if you go in with chid/children other wise 5 stars

Aa
Review №2

Freaking loved it

He
Review №3

Always a fun time in casino. Need to wipe machines more. Good luck to all.

Ji
Review №4

They provided great food and attention for the old folks assembled for a high school reunion taking care to observe Covid-19 precautions.

Ma
Review №5

They have everything from a casino to a funcity to a waterpark. They even have a sports bet place for guys to hang out and watch sports. Well definitely be going back soon.

Jo
Review №6

Very updated and modern, People are usually really friendly and its everything you could ever ask for all in one convenient location, 3 hotels, A spa, An arcade with a Go-kart track and a laser tag arena, a casino and multiple restaurants! They also have nice ballrooms that you can use to host events and stuff and they EASILY hold 200ish people so thats super nice too! Highly recommend!

Sa
Review №7

Cant win wont even win enough to play a little. Rip off

Be
Review №8

Always great fun.

Te
Review №9

Hotel is nice, casino is only four profit. Slots are very tight. Only four fun

Br
Review №10

I like this casino best. They keep plenty of inactive penny slots. Have you noticed though that the penny slots cost at least $.40/spin.

Me
Review №11

Fun gambling and strong drinks

gi
Review №12

Had a HORRIBLE experience at this hotel/resort. I normally would never take the time to write a review and I have worked in customer service/management for 15+ years. Upon our arrival, for our 2 day stay at PZAZZ, they accidentally booked us for 4 adults instead of 2 children and 2 adults. Therefore, they booked us to stay on the 21 and older side of the hotel and then proceeded to let us know they now had no rooms for the 2 nights for us available. Victoria, the front desk representative, was very unapologetic, told us we had to go to the other side of the hotel for help and that we would have to call to get our original hotel cancelled, that we could not stay in (their fault) and they would charge us a $150 cancellation fee!!! Also, she told us to try and get a hotel at their sister hotel, which had no rooms available as well. We drove from out of town of course, met family members here and took time off work for this family trip. We ended up trying to make the best out of the situation, because life is too short, we ended up going swimming and eating here. The food is horrible, the rooms (which our families stayed in) were unclean, the hotel had paint chipped walls everywhere, there were flies all over, the elevator sounded like it was going to break down, just in need of a TON of maintenance and looked like the staff just did not care about the hotel appearance or safety. Never would I EVER recommend this hotel to anyone. I have been here two previous times and it was not a good experience the other two times, but not anywhere near as bad as this time.

Ca
Review №13

Great little casino with very nice employees !

Do
Review №14

Cant comment on anything except the cafe. My wife and I love the atmosphere in this huge cafe that has two or three bars. Never had a bad meal here and the offerings are different enough to have people return.

An
Review №15

Love this place. Great for families to get together and enjoy

Li
Review №16

To me, this IS the place to have fun. It has a hotel, casino, FunCity, and Hucks Harbor. Best place to have fun non stop.

Je
Review №17

Edge Water Cafe! Had s decent affordable meal. Not a large selection on the menu and did not serve a burger? ? ? ? Staff were courteous but had a little problem keeping the orders in place.

Mi
Review №18

Well the beer is cold the waitresses nice but gambling is too tight

Ra
Review №19

Thank u for the great time we had at your resort... my family will b back. ..

Gr
Review №20

Great place to go for the whole family.

Ja
Review №21

Clean,lots to do there for all ages,nice staff,and good food!!!

Br
Review №22

High prices slots are to tight you spend way more then u win very seldom do u win over 100

Ca
Review №23

Family fun, good food, and wonderful hotel accommodations.

De
Review №24

Your slots are too tight. Cant win ever. Not coming back.

Ma
Review №25

The staff was friendly the food was ok. The Pzazz hotel is VERY dated. Indoor pool is much smaller than led to believe. For the price I would recommend Kalahari Resorts. Or go to holiday inn for rooms and pool and find a monkey Joes or kid zone.

Br
Review №26

No one ever comes out ahead at the casino.

Sc
Review №27

This place is very dated. The staff did the best they could. I dont think the corporate owners are spending any money on maintenance or updates. Indoor waterpark and play area are small, kiddie size. Arcade and go karts were very good. Just didnt live up to the 3.7 rating. After paying for the extra stuff seems like Great Wolf or Kalihari would be a better choice. Again the staff did a great job with they have to work with.

Ni
Review №28

I honestly dont know how a place that makes so much money every day and has probably some of the worst rooms Ive ever stayed in. Everything else is great so far but the rooms are so bad. Probably wont be coming back

Ło
Review №29

Love it

Ma
Review №30

CGB had a great communication meeting and im glad to be apart of the company

Dh
Review №31

Would give zero stars if I could. While the complex is nice and there’s a lot to do the ‘ZOOM’ go cart rides is absolutely horrible! We waited in line for an hour and half when there was little to no line. The system is absolutely horrible! And they didn’t even catch that one of the passengers weren’t buckled up! This is the ABSOLUTE WORST I HAVE EVER SEEN!

to
Review №32

An awesome place

Ma
Review №33

Alwayss entertaining

Jo
Review №34

It was ok just to many bugs in the lazy river and pools and at the end of the pink slide there was a lot of dirt but besides that I would suggest you to come

Al
Review №35

Casino entertainment

Cr
Review №36

Awesome sauce

Ja
Review №37

Great place

Co
Review №38

Not smoke free.

Na
Review №39

Nice people

Mi
Review №40

Indoor pool area is definitely for smaller kids. Ballocity and sky trail are fun for kids of all ages.

Le
Review №41

Beds are hard as rocks. Room smelled. We were VERY disappointed with every part of our stay

Ki
Review №42

Its fun

Ri
Review №43

The rooms smelt like chlorine and the bed sheets were damp. Lots of fun activities though.

Ja
Review №44

Nothing but a FUN FUN FUN place to be!!!

Je
Review №45

Very nice

An
Review №46

Not a breastfeeding friendly place

ju
Review №47

Great place for kids to play and swim. Lind of small for the price.

De
Review №48

Great place with alot of things to do

be
Review №49

Won big

Ju
Review №50

Lots of fun!!

Va
Review №51

Nice place

Ta
Review №52

Great times

Sa
Review №53

Slots are very tight

Ro
Review №54

Bingo style poker

Ju
Review №55

Lose too much $$$

Ru
Review №56

Fun

Ka
Review №57

Awesome

Ja
Review №58

Party place

Sc
Review №59

Nice

La
Review №60

Fun place to stay

El
Review №61

Nice people

Jo
Review №62

Cheap family fun

Ca
Review №63

Great family fun

Ro
Review №64

Meh.

Mi
Review №65

Winner

ra
Review №66

Food was great!!!

Da
Review №67

Nice place

Information
27 Photos
67 Comments
3.9 Rating
  • Address:3001 Winegard Dr, Burlington, IA 52601, United States
  • Site:https://www.thepzazz.com/
  • Phone:+1 319-753-2946
Categories
  • Video arcade
  • Bowling alley
  • Casino
  • Day spa
  • Hotel
  • Water park
Highlights
  • Active military discounts:Yes
  • Live performances:Yes
  • Play area:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Bar on site:Yes
  • Good for kids:Yes
  • Restaurant:Yes
  • Toilets:Yes
Crowd
  • Family friendly:Yes
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