Ive stayed in rv parks all over the state, and this is by far the worst Ive ever stayed in. Homeless people wander through the park whenever, theres road noise, and the overflow parking looks like a junkyard of stolen and abandoned vehicles. The office hours seem to be suggestions, because you cant get any service unless its at their convenience. The rules are selectively enforced. The management is rude and arrogant, and trying to have a conversation with them is like talking to a nagging ex wife who wont shut up and let you say a word. Dont waste your time or money staying here, you will regret it. They should be called Royal Pain instead of Royal Palm.

Not the cheapest park in town but you get what you pay for. It’s also conveniently located by the airport and downtown. Anytime a friend comes around to visit me they always comment on how nice it is around here. The rules are stern but as long as you follow them you won’t have an issue. The rules are also one of the reasons this place IS so nice. The staff is great, they get things done and super friendly. It’s a quiet community. I love it here.And yes this a real review, from a real resident, who really does enjoy living here.

The manager was extremely courteous and the park is almost new. Concrete pads and streets are spacious. We enjoyed our stay.

Outstanding Office Staff! Very attentive to ensuring my visit was pleasant.

Royal Palms is a friendly, quiet community that gives you great bang for your buck in Austin. Its conveniently located to most of the major freeways in Austin while Riverside pretty much runs right into the community. Its also really close to the airport (which I dont love but Ive gotten used to the plane noise by now). The staff does a solid job keeping the community safe and clean. My family has lived here for about a year and weve been satisfied with the community. The community is primarily made up of younger families and older adults...all of whom weve run into have been very friendly. I was cautious of the community before we moved here because of all of these negative Google reviews. However, Ive come to understand that the staff is just doing their best to maintain the standard of the community. Im grateful for our time here!

I love it here. Peaceful, quiet, clean, helpful staff, pool, all of it. Im happy living here.

The location is excellent for getting around Austin. It is well managed, clean, has on site propane, a nice pool and they have parties/events for the residents.Management and staff are friendly, responsive, professional and helpful. My experience here overall has been excellent!

I have been living here for almost 3 years, the restrictions are bad but at the same time really good, the manager is strict but he is right in every aspect as a Latin I feel very comfortable living here but above all I have learned to follow all the rules set in this place a lot of people do not care about the order that is why they put this place of little reputation but if you look at it positively it is a quiet place and if there is a problem they look for the solution

Great place to live! Clean, safe and convenient. I Have lived here 2 years and have had zero issues. Office staff have always worked with whatever I needed. Mutual respect and communication go a long way.

As a fairly new Austin resident, I can say that I was very lucky to choose to live at Royal Palms. The entire staff has been amazing at making me feel welcomed to Austin and safe in this community. The communication and customer service is impeccable, and you can tell that the entire staff takes pride in making the RP community the best. For example, I am so impressed by the constant improvements I have seen being made by the maintenance crew. Lately they have been re-painting street curbs, speed bumps, lot numbers, and they even re-vamped the entire basketball court into a multi-sport layout. Excellent work is done to keep the community clean and updated. Furthermore, the office staff is a joy to work with, as well as very professional and respectful. They are always willing to help in any way they can, as well as answer any questions. Overall, Royal Palms is a very friendly, welcoming, and wonderful place to live!

I had to drop off my son and his wife off, for her to start UT there in Austin. I felt very comfortable when I left them in a safe and nice environment. The staff was very accommodating. The RV Park was very nice, clean and quiet. Thanks again for everything

First of all, you dont get customer service like you do in the old days, except here at Royal Palms. They greet you and are friendly with good service. The property is clean and the maintenance keeps up the area well. There is not trash everywhere. They do nice events for the residents such as Christmas parties and other events. I love living here!!

My husband and I have had an RV at Royal Palms for almost 8 years and we are in the process of purchasing a manufactured home there. Austin is our home away from home (We live in the Texas Hill Country) and Royal Palms is where we want that to be. The location is excellent for getting around Austin. The management is very strict about following rules and regulations--for a very GOOD reason. In high density living situations, people need to be respectful of their neighbors and Royal Palms management makes sure that this is the norm. They want their community to remain safe, comfortable, and a hospitable place for the people who chose to live or visit there. They have recently made many upgrades to the office/clubhouse area and have more plans for the future. I would highly recommend Royal Palms to anyone who is interested in a place that is expertly managed, well maintained, with owners and employees who are concerned about the well-being of their community members. I find all the employees courteous and helpful--especially Mitch who is consistently kind and caring and always ready to lend a hand when he is off duty.

This community is the nicest in Austin, the staff is always helpful and very respectful. Thanks is part to fairly strict management, you dont have very many trashy people living here, You dont have broken down cars in driveways, or old TVs laying in lawns. Its really quiet here very affordable. Better living experience than an apartment, but far cheaper. This Area of town is growing quickly and I bet rates will start to increase

Super strict rules, but its a very nice and clean park. Way better than others I looked at around town.

We have been living at the Royal Palms for over 7 years and from the maintenance guys to the the management everyone is very helpful pleasant and caring . The location is great , Only 10 minuets to downtown. The Royal Palms is a clean safe friendly place that we love calling home !

Easy to follow rules. Keeps residents safe and park clean. Neighbors are kind and helpful. Your not in the country, so expect some city noise. Staff has always be kind and helpful. Glad I made the choice to make this my home

So, as a little follow-up to this review, I am writing more about my final days at Royal Palms! So, after being fined for unloading groceries (I was literally in my RV for 2 minutes before coming back out to a fine) I typed up a review which you can read below. A couple weeks after writing this review (and since being fined the final time and following their policy rules and parking my car outside the complex along the road) I received a notice to vacate! I went to the office to ask what is was about, and they first told me it was from the parking infringement. I thought to myself why would they fine me for one thing and kick me out two weeks later over the same exact thing? Well the woman at the counter answered my question by bringing up the fact that someone wrote a negative review.So, I was not kicked out for the parking violations, which I WAS fined for, but for writing a review that the staff/owners did not approve. Here it is below...I feel like theyre trying to squeeze every penny they can out of me with their parking policy. I have a vehicle without a permit that I have registered to my spot that I pay hundreds of dollars for every month, and I cant even park in the space that I pay for. I cant even park for two minutes to unload and move without someone jumping out from behind a bush to hit me with a fine. Yet, if I had a car that wasnt registered here, I could park without getting fined, and could simply get a visitor pass. So, there is no loss of revenue for them by me parking a car here, unless it is a registered car with no permit. Then they can scam me out of all the money they possibly can!

Great and caring staff. Clean and safe property. Very convenient location and considering the park is located between 2 highways and the airport it is quant and quite. For someone to complain about the noise just shows a lack of research and/or intelligence. Definite 2 thumbs up!

Their 5 star reviews are fake. This place is trying to hide the fact that their management is very unprofessional. It’s a nice place to put your rv but not worth it, the staff is that bad.

We have lived in Royal Palms for more than a year now... it is nice and convenient to South Austin, Downtown and Congress. Great places to eat... The park is nice and clean ... Really enjoying the new management and staff. Highly recommend.

Royal Palms is the #1 Rv Park in Austin Texas, the employees and owners of the property keep it very well maintained and are always upgrading and improving it. We have looked and been to a lot of the RV parks around Austin and they do not even compare, it is a perfect location located on the east side so that you can use 183 and 71 instead of I 35. Anyone that complains about this place basically cant comply and follow the rules to keep the place safe and clean like its supposed to be.I would highly recommend this place and have personally lived there for five years straight without one problem.

These are a few of my favorite things! Some of the many amenities I enjoy here are the free cable and free WiFi. Really nice! The safe well-lit streets have recently been completely renovated and paved. How nice for my car! Speaking of cars, I honestly cant hear any noise coming from I-71/ Ben White because there are so many bushes and trees all around the perimeter. I love the huge American flag that flies over the park, it shows the owners patriotism in a big way. So very nice! The only thing thats left is getting downtown on the bus and I can get there in about 15 minutes on the #350... and those are a few of my favorite things!

Good location, not too loud for being close to the airport and 2 highways, pleasant shady trees and wonderful staff at the front desk. Interesting mix of trailers and RVs/travel trailers. My main request would be a much-needed upgrade to the laundry facilities.

Wow. Just wow. I was here for a few months as a temporary stay while I relocated. I thought, Surely it cant be as bad as these reviews say! Lesson learned. I wont get in to all the specifics of ridiculousness dealt with. Lets just say that NOW I have a wonderful community to live in, a clean property, quiet & caring neighbors, safe streets to walk my dog, a clear & set monthly payment, well working laundry facilities, and management that cares about EVERY resident. Not to mention, I can have visitors over anytime Id like. Best thing I did was move out!PS Before the mgmt starts ripping on this review with any specifics they deem necessary to share. Ill just say they care little for some of their residents. Emergencies happen, things slip through, but there is no empathy or understanding.

Im relocating to Austin in a few weeks and Ive been looking for a place to set up my class A. After reading through these reviews, Im afraid to stay here. I can tell several of the 5 star reviews are blatantly fake, saying stuff like, dont break the rules and respect authority. Since when does the management of a trailer park consider themselves any kind of authority? They think they are cops? Fining people and towing cars? They seem to be on a power trip there at Royal Palms. My policy is, I dont pay fines to power tripping trailer park managers. And my policy always wins.I will definitely save myself some grief and a tow bill by spending my money elsewhere. I hope you can read between the lines on some of these 5 star reviews, especially the ones that the owner responded to in the last seven months. These reviews were aimed at the previous owners, not the current ones. Why respond to a 5 star review from 4 years ago? The recent 5 star reviews, in the last 7 months, are from people who have made 4 reviews or less on google. Very suspicious. Obviously management is either hiring others to post good reviews or they are faking a profile and doing it themselves. Dont be fooled. Unless you have lots of extra money to give them because someone elses trash blew into your lot, or you parked two inches too close to that bush.Peace out!

Do not waste your time or money on this place. The owner is rude and customer service is not a concept they are familiar with. Move on to someplace that appreciates you spending your hard earned money with them. One star rating is generous.

The property is very nice. It has a swimming pool, free cable, and laundry facilities on site! I could take the bus downtown in 15 minutes and its located close to the airport. I encountered many people who have lived in the community for 10+ years. People are friendly and the park is well maintained. People of all ages live there from young families to retired adults. Nice place to stay.

This community is amazing, the location is wonderful. The bus is convenient to downtown and/or Airport. Short drive to COTA (Circuit Of The Americas) SXSW, world famous Austin Music scene. Love the homey feel of this park, safe and quiet and its residents are really nice and very respectful. Ive lived here for over three years. I definitely recommend it!

Quiet, clean, safe park. Rules are strict but necessary!

Royal Palms is a Royal Pain! We have stayed there for three years now, but this year there is new management and they are atrocious. They are nasty and will lie to your face without a thought.Parking? They decided to charge you for a sticker to park in the lot you have paid to rent. Then they will tow you if you park in the street or on the gravel in front of your trailer. They will tow your friends if they park in your driveway.Early this year they raised the rent with no notice, then added a $23 fee for garbage collection, something what had been included in the rent. Then they told us there was an additional 4% charge for paying in cash. Then they informed us we had to rake the leaves and water the trees (with water we have to purchase from them!) or we would be fined. When I complained about this new policy they lied and said it had always been this way. The next day they threw us out for complaining, a violation of Texas law. We started a complaint with the Attorney General.In talking with the guy who took our space we found out they towed his pickup before he had finished setting up the trailer. Finding a space for an RV in Austin is difficult, but save yourself a lot of grief and stay away from the Royal Palms.

We have been here for 2 months and plan to stay another month or 2, the staff here could not have been more accomadating or helpful. we will stay here again. We could not get satalite in one space so they moved us until we were able to get it. Not many places will do that.. The park is well maintained and clean..the staff is very friendly..

Im about to go to Austin for a year and need a good RV park, my concerns are parks like this one. I love the comments but are the management going in making up good ones to make them sound good after the customers tell the truth? Or is there a preferred type the management likes and treats differently?

THANK YOU to all the negative reviews because you probably saved me a lot of grief and anger dealing with such lousy and incompetent management. Had they treated me the way theyve treated some of you, there would be an unexpected opening in management.

I just moved in here this last weekend. Management is great and very helpful!!

2 stars= nice tenants BUT watch out for evil management, missing cars, rusty water, pricey propane and nasty laundry. Its in good location - I survived a month before heading to greener pastures...

The park is beautiful but the managers are not! We have been fined for everything. We left a small bag of trash on the porch (for only a few hours) and we were fined 50$! They asked us to move our trailer 6 feet after they already had us install pvc pipes and because we couldnt get a truck till a few days after their set date(even though we talked to them) we got fined again. My neighbor parked his car in the wrong spot in front of his home and they towed it which cost him 300$. Imagine waking up for work and the car is gone. Bottom line unless you are absolutely perfect or you have hundreds of dollars to blow on these outrageous fines find another park!

Horrible service and lots. Managers are extremely nosey and will find anyway to fine you. We rented a spot from this place despite the negative reviews because we thought oh those people just didnt follow the rules. After closely following the rules for a few months we were fined for or sewer line being improperly placed which it wasnt. After that it was one headache after the other. The free cable costs you 5$ a month plus the cost of the box and it didnt even work! Same thing with the supposed high speed internet. Ugh. Take my advice and find a different park if you can.

I lived in Royal Palms for a couple years and appreciated the enforcement of rules. If mobile home communities are not strict with rules then the place would quickly deteriorate into one of the eye sores that you see around town.

The owner and office management are shady. They are lairs and criminals. They raise your rent constantly and make up stuff to write you a fine.

Royal Palms is a very clean place to stay an live, staff friendly, price little higher, on site propane, nice pool, laundry mate, very good location, near airport, bus line, walking distance to store, restaurants, coffee shop, safe place to live, dog friendly on leash...

I had the worst experience. Management was rude. Id pitch a tent on the street corner before spending any money here ever again. Wish I could give less than 1 star, to be honest.

Rv sites were mixed in with permanent trailer homes. The pad was rough with really low hanging branches. We tried to back our class A into it but it was to narrow with mailboxes on either side of the pad. We were unable to stay the night and alerted staff to the problems. They still charged us $70 even though we had to dry camp at Cabellas. Do research before you commit to stay here. I would never try to stay here again

Wish there were a minus category here. Very very noisy, right by highway and airport. Worst park ever stayed in. Spaces 2 feet apart. Screwed us on arrival/departure dates. We reserved Sunday to Sunday but when we went to inquire about staying extra day, they told us to be out be 1 pm and by 11:30 had tow truck waiting to make sure! Bad management, worse front desk. Will NEVER stay here again. Would rather stay in Walmart parking lot.

The management is incredibly disrespectful and not helpful at all.

This is one of the nicest parks around austin.I have yet to see one that compares. On site friendly staff. Refinished pool. Propane right here. High speed wif for only 20 bucks...all under that great big American flag..im lovin it.

The park is beautiful, and the staff and ownership are highly professional in their interactions with tenants. The amenities are a plus.

Great park every time I visit. Funny thing how the only people that complain out of 100s are the trouble makers breaking the rules/laws. Solution - stop breaking the law, respect authority or find an alternative place to stay.

Last summer, I moved my entire life to Austin and recently, because of circumstances beyond my control, I had to make the decision to make my RV my home. I have never lived in an RV park before, just visited, like a lot of people. I am on my own for the first time in many years and the thought of putting all my belongings in storage and living with my dog in an RV, well to be honest, frightened me. I got on my computer and started investigating different parks in the Austin area. After many visits and phone calls to many park offices, I realized that either I did not fit in their community for one reason or another or they did not fit in my budget (I am a teacher). Some even out and out lied on their web pages and it took visiting their park for me to realize that I might not find a home in the near future. Then, another teacher remembered staying at Royal Palms last year and told me that I should check out their park. When I visited their page, it seemed ideal, but I had been down that road several times already and I was not going to get my hopes up until I knew for sure. I set aside a Saturday morning to visit the park figuring that I would see people at their sites and also I could see if the park lived up to it’s website. I am happy to report that it did! Not only that but from the minute I walked into the office, I felt comfortable and at home. The manager, Darshan, immediately greeted me with a smile and, even though it was right at closing time on a Saturday, he took the time to explain all the amenities of Royal Park and the last thing he said really hit home. He said, “ Yes Ma’am, you belong here…” With my hopes up for a spot to come open for the time frame I needed, I returned to school the following Monday. Praise God! Darshan called me mid-morning and told me that he had a spot exactly fitting what I was looking for come available on the day that I needed it to. By 5 PM that afternoon, I was calling Royal Palms my new home…and to me that means everything! Thank you Darshan and your wonderful staff for making me feel so welcome at a time when I needed to be welcomed….

This park sucks management and workers very poor, the wifi doesnt work well unless you pay great amount of money each day for the good service, cable channels all dont work wasted money on that overly priced for the bad environment this is plus did I say poor/rude work staff and management, fine you for anything and tow your car for anything with no notice, unexpected fees, laundry area very disgusting and very small , only one computer In computer room and have to pay to print or anything there, if you want a great living experience or anything I suggest not here this place is bad overall the park itself is nice but living here is not so great

Very clean living spaces and management is nice and friendly.

My name is Darshan Jani, I have been caring for and managing the Royal Palms Community for many years now and I love this place. Royal Palms is committed to providing those who live here a safe, clean and enjoyable experience. The Community Rules and Parking Regulations are shared thoroughly with all that move here. Following the Rules is mostly common sense. Parking in the yard, patio, red zone or sidewalks is not allowed, and all are required to keep their lots clean and orderly. No beer cans, trash or non-patio items allowed. You must also be a responsible pet owner, and not cause your neighbors any harm or distress.Despite our every effort to thoroughly inform incoming residents and guests about our Community and Parking Rules, some will still choose to disregard them. Fair Housing requires that we treat everyone equally, so those that demand or believe that they deserve Special Treatment will be disappointed when they get towed or are made to leave for non-compliance. They are the ones that wind up lashing out through negative reviews. Its. not o.k. to park in the yard, no matter how much you argue that you should be allowed to do so. Parking in the yard will always get you towed. The rules are easy and required to maintain an orderly park.Royal Palms is a diverse community that caters to the Texas Friendly crowd, We do not tolerate abusive or threatening behavior. Those that refuse to live in harmony and folIow the simple rules are quickly removed. They are not welcome here. I have had to send away load mouth trouble makers, drug abusers, drunks and thieves as well as some suffering from anger issues, victim mentality and refusal to follow the Rules. Those that cannot be bothered to comply do not belong here. Their are plenty of unsafe and unsightly RV parks for them to live.I personally retrieved an expensive training bike stolen from one of our valued residents after I tracked down the thief a 1/4 mile away. I surprised him and pulled him off the bike as he rode past me. He ran off and was soon arrested. In the past eight years, my staff and I have also discovered and removed eight sex offendors hiding among our our midst thru our own vigalance. We also uncovered a Wanted high risk child sex offender with a fake I.D. and worked with the police to have him arrested. My staff and I go above and beyond for our residents and guests, because we really care.Royal Palms is an exceptional Community, just minutes from downtown. We have a childrens play ground, swimming pool, basketball court and 24 hour laundry facility, free cable and more. If you can follow simple rules and are looking for a great place to live, you are welcome here. Come see Royal Palms for yourself. Its a place you can be proud to call Home.

Awful...This was the only park available with an immediate opening. The park it self is okay and well kept. The pool was closed for repairs during our stay. Due to a family emergency were in Austin. We were traveling with a large 5th wheel; enclosed motorcycle trailer and two pick up trucks. We explained this to the nice young staff member and he happily accommodated us. We were given a pass for one truck for the street and allowed to park the enclosed trailer and other truck on a concrete pad. The parks rules are very rigid when it comes to parking so we showed the staff member where we parked and he came over to give his blessing. All good.We had paid for a week and were a few days in to our stay when we returned to our spot and found that our enclosed trailer had been towed.Initially we thought it had been stolen as we were right next to the freeway. It turns out that a tow company (which I found out later had been fined for unscrupulous towing / procedures) is allowed by Royal Palms management to tow at-will as deemed to be in violation by the tow truck driver. Bear in mind my trailer had been there for a few days and was in an acceptable parking space. After much ado my wife, daughter and I paid $214 to get my trailer our of impound. I spoke with both the tow company and impound yard and was told that if the manager phoned and explained I was parked in an assigned spot I would not have to pay. Please bear in mind I had two valuable H-D motorcycles in the trailer which were thankfully secured ! I spoke to the manager, Darshan Jani , who basically told me too bad and he did not know what the other staff member was talking about. I have never been spoken to or treated so poorly by the manager. We decided to forfeit our remaining rent than to spend another moment there.Even though the spots are tight and the rules overly strict (did I mention the noisy traffic and planes from the airport); I do not blame Royal Palms for the bad experience; I blame the obnoxious, aggressive and uncaring Darshan Jani responsible for my very expensive family camping trip. Thanks buddy !

Well, Well, Well,I met my brother & sister in law who arrived on a Sunday at Royal Palms Austin. I flew in arriving on Monday. My brother was scheduled for major heart surgery the following day at St. Davids Medical Center in Austin and had checked into the park for a week.With that being said, I had been there for two hours when we were approached by a manager? of the facility. He complained that my brothers truck was not disconnected from his 5th wheel. Then he didnt like that I had parked my compact rental car on an old decrepit cement slab they referred to as a patio; he continued to complain about my sister in laws location of her car on the slab as well. All vehicles were parked within the confines of the rv space.My sister in law tried to reason with the man saying that they has arrived the day before; Sunday and no one told them about the RULES then. She also expressed my brothers heart condition and that it would be extremely inadvisable for him to disconnect he truck under his condition; the managers reply? Hire Someone to do it.He persisted in his on maniacal way insisting that the truck be parked at 90 degrees to the trailer with my car immediately behind it. By the way heaven help you if the truck bumper extended over the so called patio line. And that my sister in laws car would have to a special parking permit even thought it was on the rv spot.When my brother arrived on Sunday he was NOT apprised of any of the asinine rules of this place; however they surely wanted payment up front. It didnt take much to look around the park grounds to see that SOME select patrons were in violation of the same rules so grossly bestowed upon my brother the day before major heart surgery. Im just glad I was there to take care of the asinine rules sooooo important to the managing body of this fine establishment which obviously applies to a select few.In summation; the advertised “Texas‑Friendly” Staff should change their name to the more appropriate Gestapo” Staff. The management is self-centered, uncompassionate, egotistical bigots. Its very apparent that they suffer from that age old ailment (RCI) better known as Rectal Cranial Inversion.My suggestion to you fellow RVers, just keep driving well past Royal Palms RV Park, Austin. Its not worth the headaches self-imposed by the management with the pleathera of unrealistic rules which they bestow upon others after they gladly take your money. It really doesnt have much to offer in the way of that advertised TEXAS HOSPITALITY they boast about on their homepage.

We came to Austin, TX on a Medical Assignment. We tried to stay at the RV resort to the south, but was turned away do to our dog(the wrongfully vilified pitbull). We came here. The staff didnt turn us away and were very nice and helpful with the area. We stayed there from November 2009 to June 2010. I will warn you that the park, in spots, looks like trouble. I worked nights. I walked my dogs and exercised from 9pm(at the earliest)-4am and never ran into any problems. There is a walking track about 1/4 mile away. Its about 3/4 to 1 mile long. There is a sign that you have to check out at this park. The sign reads, Non-tenants(walking the path) will be electrocuted. That is not a joke.Back to park. The biggest downfall is the Airport. The noise is unbearable if you have OCD(like my wife), but it didnt bother me that much(I slept during the day just fine). The park has cable, basketball court, and a pool. The pool is a pool, not a oversized bathtub. The oversized lots are worth the extra money. Those lots are very spacious compared to the RV Lots. There was no WIFI at the time I stayed there, but they talked about adding it. There is a Subway, Starbucks, Dennys, and a WaffleHouse within walking distance. Thats about it. I would have given it a 4 star but it didnt have WIFI.*Update* Stayed again from November 2010 to June 2011. They now have WIFI. Also would like to defend(somewhat) the management here. They are sticklers for towing cars because they probably have to be. They dont want a bunch of cars blocking the roads. Just my thoughts though.

They are aweful. Avoid at all costs

Theyre rude and the maintenance guy broke my grey and black tank levers and told the manager a complete lie and now theyre kicking me out because of it. Not worth $555 a month!

It was not fun

Well the manger speaks to me nasty .... cause Im a bad little boy

Susie will not let me speak to the manager Natalie. This is absurd. Worst customer service ever.

Terrible