So, went to opening day of the movie theaters here in Ancorage. Purchased 2 tickets to Tenet , totally disappointed. What the issue was my wife went to the concession stand to buy popcorn and a drink. She was told by the assistant manager Mr. Johnson, Sorry the concession is closed. He went on to explain that they closed the concession 20 minutes after the last movie starts. Well our movie hadnt even started, and obviously not 20 min after the last movie.The popcorn machine was full, but Mr Manager would not sell anything, even after my wife questioned, and pointed out the discrepancy in his policy. Even if they had mistakenly closed their cash drawer early, as a manager he should have taken care of the customer who obviously had a pretty serious point. You dont go to a Movie Theater, expecting to be denied service from the consession stand, especially after paying over $20 for tickets. Obviously he was little concerned about customer satisfaction or the bottom line for Regal or even the consequences of his actions, VERY DISAPOINTED, WILL NOT RETURN !!!

Ive been there for more than 10 times this year. And everytime I go, there is always some sort of technical difficulties: light, sound, screen length, powerouttage.Pictures posted shows while the movie was screening, the light was still on for more than 20 minutes in. Someone later attempted to turn off failed by turning all the light up but corrected.I want my movie experience be flawless since I am paying premium to this movie theater compare to other theaters nearby.

Im sadden again because they are once again closing down. But everybody was nice and quick.

I almost fell asleep because you could recline it was the best.

A neighbor and myself went to see the movie The Upside. Great movie. We had popcorn and bottle of water. You can never go wrong with popcorn! Lo

I dont know why Google is asking, I didnt visit and they are closed for the time being.

Recently moved to town and was looking to go to the movie theater decided to try this one, we went up to a guy behind the counter at the concession stand to buy tickets and get snacks, he told us his register is closed, so we got in line behind other customers, when it came our turn the girl behind the counter just walked off and wasnt coming back, we werent sure what that was all about so we went into another line, we stood for a while in that line just to find out that that register is now also closing as soon as it was our turn, by that time the movie started, we decided that there is no reason to have to put up with unprofessional service like that. After leaving we found a way better quality and efficiency theater with workers who actually been taught customer care. Im not going back there and dont recommend anyone either.

The young gentleman that assisted us with ticket purchase and snacks; he was prompt, fun, and just a pleasure to deal with. Made the movie experience that much more enjoyable.

Worst theater in Anchorage by far. The last three times I have been there it is obvious that this is the location where everyone who ignores the societal expectations of not using your cell phone during the movie or dont bring your infant who can sit still or be quiet for more than 5 seconds. Do yourself a favor, ignore the pleasure of assigned, reclining seats and the ease of access to this horrible horrible theater and spend the extra three minutes it takes to go to a real one. 1 star only because I have to.

Sound is good, frame rate is bit slow but worth the 26.75 for two. 1917 gives you as the viewer the texture of the battlefield. A must watch

I use to love this theatre now it has gone down hill. Burnt crumbled popcorn, movie starting almost an hour late because someone decided to add double the trailers to the opening of the film. Slow workers at the counter waited 15 min for a large popcorn and soda. The seats are horrid too now.

Comfortable seating, good food but it took forever to get the food because they forgot about us. They were swarmed and couldnt keep up.

It was great. The movie was awesome. Got really good seats for sure. The cashier was really polite and kind as well.

The seat I purchased was broken, theyre way overpriced for both tickets and concessions. It seemed almost half the seats that were sold were empty (probably blocked out because theyre also broken, andwith their sky high pricingthey should definitely be able to afford new seating). Ive been to better theatres in the ghetto

Shout out to employee Sarah McCabe! You are a PRO popcorn maker and you always recommend the best seats. Regal, you have an amazing employee working for you.

Great place to catch a show but they keep the theaters cold.

Bought tickets online, waited in line at the snack bar for 35 minutes and missed the beginning of my movie. I live out in Palmer so going to the movies is a rare occasion. However, the staff were all very friendly and I appreciate that.

Best seats in Anchorage. Front row is not horrible, but still too close. My preferred theater for premiers as its all reserved, but there are limited seats, so book early.Concession options are good. Use your regal club card to get cheap drinks and popcorn.

Easy to purchase tickets online and secure seats. Clean and comfortable reclining seats.

I always enjoy a movie in a recliner! It was a Friday so I bought tickets on Fandango. Smart thinking right? I am physically trying to restrain myself from lol. We literally stood in line behind one person for 20 minutes to get our popcorn and drinks. Im not even exaggerating. I had decided on a Snickers icecream bar, it was melted before we ordered our popcorn. The girl behind the register was having a difficult time doing her job because she was too busy flirting with the guy in front if her. To say I was irritated was an understatement. I might not have been so upset if she had given me half the courtesy she did my predecessor but she barely even looked at me. Other than missing the first 10 minutes of the movie, everything else was great.

My daughter-in-law is an employee and a customer called her ugly because she accidentally put too much butter on her popcorn. Ugly people do ugly things she says while my daughter-in-law hears it and begins to cry. The managers did nothing to stop this woman from sullying my daughter-in-laws excellent customer service credibility. Dear Sarah, if you are reading this, Im so sorry you dealt with this person. My son and I are just as angry about the situation as you are. We love you, and youre like my own daughter and we, as Moxlows, do not tolerate our family being bullied. Love, mom

Theyre still closed.

The place is nice and the seats are comfortable. I still would prefer watching movies at Century 16 in midtown

Its the only theater in town Ill go too. Counter staff seemed short staffed and popcorn seemed almost stale. But its a good theater.

Super comfy seats, quick lines to get food and tickets

I always have a good time and never really any issues. Restrooms are clean. When there is a mess clean up is done very quickly.

While the idea of purchasing tickets and snacks in one stop is great, it took over 25 min of waiting in line for a 12:15 matinee.

Best seats I have ever experienced at any other facility in the same segment.

No problem with the theater itself or interaction with staff but when we got back to our car, I found gum on the back of my pants. Apparently no one checks the seats for trash or spills. First show of the day in that theater so it wasn’t cleaned last night or before opening today. Yuck!

My favorite theater is closest to home. The seats are roomy and comfortable. The theaters are small enough that the back row is probably close enough. I love that Regal lets me reserve seats.

Theaters are nice and small with big screens and great chairs

I LOVE Dimond Center Cinemas! Reclining lounge chairs, delicious concessions, and superb audio systems in the theaters. They play 3D movies and have crisp and clear projectors. Just be sure to use Fandango to get your tickets early because shows sell out FAST! They offer a seat reservation system, so you can make sure you and your friends all get to sit next to eachother! Its a great system and works out really well, so long as theres seats available!!

Movie theaters are always pricey but I love this one. The seats are super comfy, and its always clean.

Short handed, long food lines, alarms sounding, one person behind the counter. Finally made it to the counter - person walked away to fix printer.

Great local theater, close by, convenient location. LOVE their choice of concessions. Highly Recommend.

Small but spacious theaters with reclining chairs. They are not automatic, but still comfy! The theater is a little bit older but it was still clean. We enjoyed our time.

My husband and I came here when we visited Alaska and we love the reclining seats! Makes me wish New York City had seats like these.

A good movie theater in the dimond mall area. Its cozy and they have recliner seats. They are also military/veteran friendly in terms of those types of discounts. They also have kids and seniors discounts as well. Definitely watched a few movies here and I will keep going back as long as they have these deals.

Very nice seating. Had a really good time

Small theaters, but very comfortable seating. Seats can be reserved, so one knows what seat to expect. I like the theaters being in the mall; allows for other shopping, activities before or after. Plenty of parking. Great for south Anchorage; can stay local. Good variety of snacks.

We sat in the front row. About twenty minutes into the movie I started looking around to see where the “extra movie like noise” was coming from. It was music and people talking. After about ten minute I realized no one around me had a phone on or an extra movie going and that it was in fact coming from behind the exit sign door. After walking into the lobby, during the movie to complain (because it was so constantly disturbing and often equally as loud as the movie) I discoscovered it was coming from the check in desk. Nothing was improved. I complained once more and within ten minutes of returning to the movie I could hear music and laughing from my seat again, enough to know it was a Katie Perry song. Complete BS to spend $50 on ticket and $30 on food and drinks to listen to high school drama all night over our movie. Poor response to complaints and really poor Service.

You have to go through the mall to get in, and the restrooms are not as clean as Tikahtnu or Century, but that’s the only negative stuff I can think of. The theaters are small, which I actually think makes for a better movie experience since there’s not so many people making noise. And the seats are recliners and very comfortable!

The recliners are great and comfortable and waiting time is minimal compared with other theaters in Anchorage.

Good seats good service nothing to complain about

Im really disappointed that Every time I have tried to use the movie vouchers I received for Christmas I have gotten an error message saying that it wasnt processed. Why sell these if they cant be used in a theater where you have to choose your seats???

Best movie theater seating, I have had the pleasure of enjoying.

Seats arent as comfortable as Century, but its a convenient spot in town to see a movie.

Great seats. Had the front row wasnt to bad. Great movie. Saw the avengers endgame

Wow, the mens restroom is child sized. I sat on the throne & almost tore the toilet dispenser off the wall. Absolutely no leg room.

I love the big comfy chairs. Great food too. I did not understand why when choosing seats there were only 3 available but when movie started most seats were empty.

Comfortable seats and good sound, popcorn was the theater type and they served Coke. Everything goes better with a Coke.

Great seats except C5 in auditorium 2

1st time in forever Comfy seats that recline with foot rests. So great

Good place to go for a movie relaxing.

I Love to go to the Dimond Regal and watch my movies, but recently the recliners are breaking and my arm rest came right off and grandson almost got cut by staple or nail. You really need to update your recliners or at least fix the ones you have! I did mention it to a worker and they said that there has been lots of complaints!!!

Good but still cold. The chairs are so wonderful

I noticed several of there seats in bad need of repair the I sat in turned out to be one of them. I did let one of the workers there know however. Especially about the one I sat in. The movie was 3d and good the food was good. The staff very friendly.

Such darn delicious popcorn

I went.

I usually preferred this theater when you first got the recliners. But I feel like they are getting worn in. Also found out the your competitor also had recliners that are heated. So I might be going there. But you will still be in my heart dimond and my preference will still be you.

I normally go to the other side of townSmaller screen but very comfortable and clean no crowds I really liked it

Love their big seats and online reservations!

Best, most comfortable seating in any theater in Anchorage. Reserved seating is great too so you dont have to show up early.Hands down the best place to see a movie.

Its its too expensive but things there doesnt even work chairs are not comfortable what is there are not nice dont like it at all

Clean, comfy chairs. Would be five stars except the theaters only have numbers so I got lost when I used the bathroom. Maybe thats just me though.

It’s a bit cramped, but the convenience of lounge theaters has been prevalent in Anchorage. The setting is small and comfortable so I wouldn’t complain too much.

Very convenient, being in the mall, and free Regal membership gets free tickets after enough points!

I love the service and reclining seats

Who doesnt like movies? It has big screens and loud speakers that most people dont have at home. It also has very expensive popcorn, candy, and soda. Its a good place to go watch those big action flicks that will rock your whole body.

Easily my favorite theater in Anchorage, roomy full reclining chairs, decent show times, and its in a large ish mall so you have something to do if you show up a little too early.

Best seats! Good location. Right next to D&B!I love not having to wait in lines for a good seat.

It good but need clean open caption glass sometime i see dirty.

Very clean restrooms! Friendly service at the concession stand as well. Gotta love the reclining chairs in the theater.

Great popcorn, and recliner seating. Located within a shopping mall for your convenience.

Clean, wonderful friendly staff also.

Recliner seats?! Yes!So much room you can be reclined, with your legs out, and someone can walk in front of you. Huge arm rests, I love it.Reserved seating easily made from Fandango.

I love family movie nights

Very comfortable and awesome video footage!!

Great place to watch a movie.

It was great the only exception is that the seats throughout the movie usually get uncomfortable

Nice and clean, comfortable seats, great audio quality, and amazing visuals. Not only that, but the lobby is nice and clean plus the tickets arent too pricey. Only bad thing about the place is the price of things like popcorn, soda, and candy. But then again, what movie theater isnt overpricing their consumed goods?

Noticed some of the recliners are not working. Either fix the chairs or have a discount for the broken ones.

Nice seats to see Lion King!

Excellent venue. Lost one star because order for popcorn and soda was messed up 4-5 times. I think the cashier was new, but should have been supervised.

Incredibles 2 in 3-D in reclining chairs where you pre-pay for your seat. Would be 5-stars if we were sitting a little further back. For 3-D experience, they might should not utilize those front two rows - we were in row B middle. I could not see the whole screen with my 3-D glasses, and many of the images were not projecting correctly in 3-D at that angle. The seats and the story made it bearable if not still fun. Lots of people talking through the movie, but not sure if there were just high or if talking through the show is a bit more of a thing in Alaska.

Wonderful place to unwind and enjoy the latest films.

Reclining chair for my son was broken. And there is a policy that makes it so you cannot be isolated from other viewers when selecting seating

Very accessable and always clean with friendly staff every time I visit.

I love the option to have reserved seating while purchasing tickets through the app. The recliners are also pretty comfortable and make watching the movies more relaxing.

I LOVE the big, comfy reclining chairs! They are so amazing! It is by far the first class of movie theaters!

Best theater for sold out crowds....best seats!!!Endgame is amazingly Epic!

Enjoyed a real d 3d and the seats werent as comfortable as I thought it would be.

People rave about this location...I dont see the appeal. Although the chairs are comfortable, due to space issues within the mall, all of the theatres are too small and not sloped enough. This makes almost every seat a front row seat. Along with that, it is really annoying having to purchase your tickets online just to get a seat. You can show up and purchase them, but if you want a good seat, you need to preorder. Along with that, with parties over 2, you need to purchase more than 24 hours in advance in order to get seats together.On the good end, the concession stand is reasonably priced (for a movie theatre) compared to Century. The popcorn is a little plain and I think they should add a little butter salt to the popcorn before serving. Also, beware the large soda is HUGE! The Century 16 Large is Regal 9 Medium drink for comparison.Have a good movie!

I enjoy movies, however, the seats are not always comfortable.

So this joke of a company can do a big old dive as far as I care. The phone line not only is a generic all center line regardless of which location you select but it does not function and loops in circles when trying to navigate the selections. There is no operator option.

Good place to watch a movie. Has decent reclining seats.

Very pleasant. Multiple broken seats that would not recline.

Management resolved the issue that led to my previous review quickly and efficiently.This is the only theatre we go to. Love the comfortable, cozy, quiet seating. My children and I love this theatre

The reserved seating is comfortable and great to stretch out in.

Diamond Center Mall is a great mall. And it has Dave & Busters!