I’m so frustrated with the lack of help from staff in this store. Tonight was the 3rd trip in which I tried to pick up Daniel Smith watercolor. Each time I ask an employee for help to open the locked case so that I can complete my purchase, I go back to the aisle as directed by the employee and wait... and wait... and wait... and they never come. I leave angry and empty handed. Michaels really needs to put these behind the counter at checkout. Until then I’ll just drive to Blick or order online. I’m so done with this store.

A lot of things to keep you creative

Love the staff and their willingness to help answer my questions.

Friendly and helpful. Too bad they are understaffed.

Exactly what I needed my harry potter sorcerer stone looks amazing

Lots of art supplies for my daughters painting needs. I was able to find a 20% coupon to use for my purchase.

Oh the wonderful amounts of stuff you can purchase to decompress from work

Great selection of stuff, but checkout will definitely try your patience.

The employees were very helpful and nice. The cashier was also super friendly and helpful, I definitely will continue to go there

Friendly service. got right in and right out.

Great art supplies store! Helpful staff. Anything from sewing to woodburning. Always lots of coupons. I got a 50% off today

This is by far and always has been my favorite craft store. Some items might trend in being higher price. However I think that Michaels has a better selection. Their store is also mapped out to locate products easily. The store is always clean and filled with happy associates. The store is always so beautiful around the holidays. The store always has that good smell of creation.

Really friendly service not bad if ur looking for something specific.

I really like going Michaels with my wife. She likes craft stuff and even I think its full of clever things for great ideas.There is alot of room to explore and plenty of stuff to get creative with. So, have fun!

If you love crafts this is your place. I have had several custom frames made here too and they do good work. Make sure you check for coupons!

Always a pleasant trip

Love this place ️ always nice and friendly

I spent no more than 10 minutes and the help was great helping me find what I needed

Nice well organized store. Went there to get some stuff for my daughters baby shower and then was going to head over to Hobby Lobby to finish. Well didnt need the second trip because they had all I needed and then some. Prices are reasonable people are friendly.

Employees are very friendly and helpful. Theres always something different available. Great sales and coupons.

Friendly sales staff

First things first if you frequent this place make sure you sign up for their free rewards program since it is pricey and the 40-60% off coupons are a blessing. Michaels has a nice variety of crafting supplies except fabric. Its my go to place for bigger rolls of craft foam.

Love this store buy all my flowers here for the wreaths I make

Always helpful staff!

Looooooooooove Michaels!!

Over the years I have spent a bundle in Michaels. It is unfortunate that they have changed their pricing structure. Be aware that doubling the price and then offering a coupon is not a true savings.

My most favorite store ever. Sign up for their coupons. Soooo worth it. You get about 3-4 a week. &theres always things discounted & clearances.

Had exactly what I needed for photo framing with helpful and knowledgeable staff.

Clerk wasnt too helpful, and the cashier was rude...at least the price of my appliances were relatively cheaper than usual. Shopping online is just a better option.

I like here you can find a really interesting stuff for craft

I returned to Michaels with a framed piece of art that had been in a fire. It had been exposed to a lot of smoke, water and flames. It wasn’t in great shape but was intact. The back had holes and fire marks and I asked if they could put a new back on it for me. They said they would take care of it and there would be no charge. When I returned to pick it up, they had taken it apart, aired it out for a few weeks, cleaned it all and put it back together with new backing materials and made it as good as it was before. The frame has wear and tear from the fire but otherwise It looks as good as the day I had it done. There was NO CHARGE for the work done. I was so very impressed. I will be returning here for all of my framing needs. Thank you very much!

Beautiful store! Rewards points and coupons makes the prices awesome!

Great deals now for Christmas 50%off

They have just about everything a crafter needs and usually find good deals here too.

Jackie in custom framing is awesome! So please with the help and guidance she provided to get a canvas re-stretched and framed. We must have looked at 50 combinations of frames, and her artistic eye helped us find the best option. She was also helpful about using a nice coupon. Highly recommend their service!

I didnt go to Michaels today although I had planned to do so. I have found a lot of fun treasures on sale, such as: watches for $7 or 2 for $10. What I planned to buy is always in the back. I believe Michaels has great merchandising layout because for me, I spend more time and buy more than I planned before I leave my car.

Good items

They always have what I need and more

Michaels is having a great sale on art supplies. The store is laid out well. Store staff are helpful and polite

Store seemed cluttered, un-organized. Lots of customers but staff was busy stocking shelves & pulling Summer merchandise getting Autumn ready. Very difficult to shop, very few clerks to help find items.

Another great place for crafts cake pans and icing plus paints. Much more. I like to go here.

Love all the variety, the store is neat and organized, great place to shop!

One of my favorite stores. So many fun craft products to choose from

They are the best craft store ever the staf is amazing. No I am not locked in the back room in a supply cabinet. Pay these people all the monies.

Very helpful employees and the store is played out very well prices are a little high but quality over quantity is the best policy I say. Also parking is easy to work with.

Definitely not a place to go window shopping. You will spend money! If youre a crafter, this is paradise. And doesnt stand for ridiculous stances like its competitor HL.

Always great customer service. This store is really clean, well maintained, stocked and smells nice. I love all the variety of crafting goods. Employees are eager to help. Excellent store. Will be coming back.

I really love this store. But for some reason I Always feel like Im being followed around. My daughter was with me on our last visit & it made her really uncomfortable. Especially when youre doing nothing wrong. We simply decided to put our cart away and go across the street to Hobby Lobby. If youre going to follow me around the store and treat me like a shoplifter I will not be back and I will not spend my money there and will not recommend your place of business its the worst feeling ever when you go into a business to have a good time and look at crafts with your children and every corner you turn theres a staff member from the store there kind of funny when you need help though no ones around. Weve just decided to no longer shop here.

I wanted a Christmas tree that was sold out. The manager promised me the display tree if they dont get another shipment, and put my name on it to protect it from an inadvertent sale to someone else. I am very impressed with that kind of service.

I love Michaels....all of them. People are helpful....stuff is always on sale. Great store

Good for Michaels I guess lol but wayy to pricey tbh.:(

Get on the Michaels website and get a coupon. No need to print it out, they scan it right off of you phone. Boom. Money saved. Thanks Michaels for that awesomeness.

Not my favorite craft store. They have alot of stuff. Im not a fan of the store layout. I have to spend alot of time just trying to find stuff. Prices seem higer here.

Customer service was okay. I found what I was looking for to do my presentation for school. Prices are not bad.

Good selection, a bit pricey

Good sales n crafts n decor for the home!

Seems to begin leaning to the Dollar store model...plastic knickknacks, etc. You have to hunt for genuine materials which I find exhausting. Maybe Im losing my sense of humor.

We enjoy going in there and looking around its so much fun

Great stuff year round

I shop here like once a year so I really dont have much to say. It does have some unique items for people that are into hobbies but I only shop here if my kids need something and I cant find it somewhere else. Theyre kind of expensive for me.

Great layout sales clearly marked

Wonderful craft store. Especially if you want to find crafting projects for kids.

Had a good sale on photo/scrapbooking albums. Decent amount to choose from.

Large store with a huge selection of craft supplies. We routinely use their picture framing service. They do a good job.

I just wanted a bottle of Flexible Fabric Glue. They no longer carry it.

Great place for most crafting needs! Helpful staff as well.

Found what I went for and had help determining the correct size--8 wall plate hangers. Clean, bright, well-organized store.

Good 0lace for people that enjoy art.

Used online pick up and the process was easy and fast

Easy to find what your need, better than the other places in town

Classes should be fun, but the sign up process and the instructors are ridiculous. An open house should mean that you have people to help with registration. 50% off all classes, should mean ALL classes unless specified. You work at a craft store, you should know that crayola washable markers do not dry on plastic bags.

Decent and not overwhelming yarn selection at this location.

The employees are quick to approach and help, they have a little of everything, and are clean bright and inspiring.

Had some nice stuff but nothing I like

Lots of great things for crafts and activities. If youre looking to find an afternoon project for the kids, or feeling artsy yourself, Michaels will have something for you. They keep things tidy, and although this place is packed with items, its well organized and the staff usually can point you in the right direction. Check for coupons before you go, or on your phone. Ive found Google will show you the sale paper for the store if you have your location enabled.

Great selection and service. A bit pricey but great quality.

Good variety of supplies for crafts and decoration.

Employees are not dressed for work instead it looks like they are dressed to go out and party employees should wear employee attire not shirts when they bend over to bag your bought items shows thier breasts !! Employees should have to wear uniforms proper attire !!!

Love this place and their workers are so helpful

Great for all your craft needs.

I have shopped here for my art supplies since I was a teenager. The quality of their wide range of products, makes a trip to this at store a must for your novice arts and crafts individuals to the more advanced artist.

Wonderful sale, helpful employees, found everything I needed and more

I love this store for everything it has!!

A little bit of everything crafters might need or want. Friendly and helpful staff.

Great so many craft supplies

We love craft shopping and Michaels sales cant be beat!

If you feel crafty. This is the place to go. Good sales too.

Friendly staff and they know their stuff

Excellent place for all your crafting needs!! Great foe florals. Beautiful framing for art!!!

Found exactly what I was looking for. Store was clean, well lit and the layout was easy to follow. Staff friendly and helpful.

Great products. Good prices and courteous employees.

Good selections...not excellent. Clean. Well maintained. Liked the checkout. It takes first come, first served so you dont have to worry that youre getting in the wrong lane.

Great store! People are always helpful and friendly!

Best framing service EVER!

They always have GREAT deals for the teachers!

A bit overpriced.But they always have deals & coupons.You just have to catch the sales as they come

Super helpful staff, and as always a pleasant atmosphere! Thanks again!

Mine always seems to be a mess. But, I still spend my money. Lol.

A good place to go for craft projects.

They need more helpful staff