Had my sons 4th bday party here. It was great for kids, all about the kids however really expensive for what you pay for. I forgot table cloths and after I dropped 300 the girl looks at me and says what are you going to do about not having table clothes? While I am trying to watch my child have fun. She was going to charge 20 to use theirs so had to leave the party to go buy them and spend $2. No consideration or leeway. Was told pizza would be cut in small pieces and it was not. So I had to cut it. I ordered the pizza they offer there. My son had a great time but they could be a little more pleasant to the mother especially for the price you pay.

We had my sons fourth bday here. We booked the longer, more expensive, package so the kids would have enough time in the party room to eat pizza. It was $74 more for the longer party. The pizza was supposed to be ordered by Jump N Shout and delivered there and I prepaid for it. It was never ordered and by the time they ordered it, it came after all the guests had left (an hour after it was supposed to be delivered). I was so embarrassed to send 12 kids home famished. I asked to be reimbursed for the pizza and extra money I paid for the longer party since I booked it specifically for the pizza party that never happened. Randy left a message that he agreed, but since I had “17” kids there was an extra $50 charge ($10 per kid over 12 kids) so he would only refund me $24 of the $74. I left 2 messages that I only had 12 kids and he never responded. I checked with my credit card and he refunded the pizza but never refunded even the $24 he said he would on the voicemail, much less the $74 that it should have been. Very disappointed and won’t go back. The staff is young, rude, and clueless as well. No one ever answers the phone and if you have a problem they won’t call you back.

Great place for parties! We had a blast! Front desk was so nice and easy to deal with. Party coaches were fun and the kids and adults had a blast at the party.

I held my daughters birthday here on a Saturday. We arrived 20 minutes early to set up and the owner/manager was not so happy with us since the rules stated not to arrive more than 15 minutes. Even though I understand her being a little upset, I didnt feel her level of snobby rudeness was justified. Her snobbiness continued for the duration of the party. A couple of my guests even made comments about her being snobby. This put a damper on the party. The gym bounce house area was very hot and uncomfortable and not ideal for family members who are sensitive to hot temperatures such as grandparents. Her two employees were helpful and that is why they received two stars and not one. Overall, I would not recommend this place for a birthday party.