Didnt stay here because I stayed at the Sands. But did walk over and visited! Going to Reno? Stay here! Plus its connected to 2 other hotels/ casinos! Stay here! Shouldve stayed here!!

The help and cooperation that we had from the very pleasant woman working the front desk when we arrived was above and beyond her work duty. I just wish she could have taken the tip we wanted to give her. The suite we got was clean and amazing and the couple thousand dollars I made from the slot machines was greatly appreciated! Every employee we had contact with was pleasant, educated, and very willing to help. Cant wait to come and visit again!

Positive: The room Negative: The Hotel customer service

It wasnt as nice as i remember years ago... some things remodeled but other things looked crapped out. It was a fun stay but I was planning for more fun than it was.Though there were some cool things to check out and the views were awesome. Watching the sun rise onto the hills was beautiful

The Jets in our hot tub in our first room did not work. But after talking to the front desk we were upgraded from the 12th floor to the 25th floor. It has a much better View. Unfortunately theres no microwaves in the rooms. But all in all had a great time!

Positive: The rooms were spacious Negative: I didnt like that there was no daily housekeeping due to covid so I was stuck with trash my entire stay

Positive: Location, parking, ez check in

Positive: everything Negative: Slots dont pay out enough or often.

Booked in for the night to celebrate our anniversary and got upgraded to a better suite. Couldnt be happier with the room and service. Came during Covid so not everything is open but enough is open that were having a good time. The room and view is amazing. The room is a little outdated, to be honest, but it is spotless and well kept and that matters more to me. Will definitely be back next time were in Reno.

It was okay. I frankly was disappointed for the amount we paid. Not much in entertainment. I do understand that we are in the middle of a pandemic;however, i expected better service at the restaurants and etc...

Positive: Great location and friendly staff Negative: Restaurants were not open due to virus

This is the most eye-catching building in the area. Their covid precautions are top notch.

It all began when we pulled up to Valet parking which was closed. We saw the sign that indicated Valet was closed but we were going to check in, drop off our luggage and then move the vehicle which was parked along the curb. An employee approached us and rudely said, hey there is no valet and what...you think you can just park your car where ever you feel like??? Thats how they treat their guests apparently.On to the room and the rest of our stay. The hotel room for the price was horrible. There was still crumbs on the floor from who ever stayed there before, the room features were really old, beds uncomfortable, pillows hard as a rock! The doors are thin and do not give you a safe feeling. I think the door knobs are original from the original build! Nothing fancy by any means probably would have done better at Motel 6....Everything is pretty much still closed, the restaurant choices are slim, no Buffets are open there. The gaming tables are ridiculous..... lowest I found was $15 min for black jack and $25 min for craps!!! This was during the day! The $15 min goes away and right back to $25! There was only ONE $15 min table available and there was plenty of people waiting to get on that table (only 3 people allowed at a table at a time) It was so boring and just DEAD! Not once did I see anyone cleaning/wiping down surfaces due to COVID-19We left for dinner found that the Atlantis had buffet open! That buffet was amazing (steak/seafood night) They had it together over there, temperature taken at the door, very nice employees, people having fun, it was how it should be! They had more slots available it was clean (I saw employees cleaning and wiping down the slot machines) They had the plexiglass partitions up on the game tables and slots.Wish we would have stayed there.........

Front desk service was awesome, room was great. I also would like to point out one individual who went WELL above and beyond. Caleb a very nice man and amazing at his job!!

Positive: Excellent service with a smile ..I think thatâ€s very important Negative: A little outdated

My experience started out fine, playing a few machines, but then after I walked around with my brother, I realized I had left my coat at one of the machines. Going back it was gone, and sadly the security couldnt help me. I took my dilemma to a higher office and the gentleman there gave me a number to call in the morning. Im not holding my breath that someone will return my coat. Ill return to my own State a lot colder.

Positive: clean, wonderful, great staff, a definite must.

The hotel was affordable however the room was awful. The room was more humid then a summer in florida. The three nights we stayed there we may as well have slept in a bed full of wet napkins. Every time wed walk into the room it was stuffy. There was black mold on the ceiling of the shower. Positives are the free parking, water pressure in the shower, and the convenience of being downtown. I dont think it is worth the stay if you get a room as terrible as mine. It was definitely not a deluxe experience. The staff was nice as well.

Positive: I loved the fact that i reserved the room on a daily basis and didnt have to check out and back in. Negative: None

Positive: short walk to everything. excellent customer service. Negative: I expected, especially with a global pandemic, a much, much, cleaner hotel!

Great room, easy parking, and reasonable prices. Food is good too.The problem is that the drink service is pretty poor. I tip better than average and I still had to look for a server or flag one down if one happened to be in my area.My wife and I went down the street for better service and gambled there. We even won a little money at the other place.

Clean rooms good pricing. Few good places closed but safe and clean environment.

Rooms were old, beds were springy and not comfortable, no hot tubs, casino was stingy with money, minimum bets for blackjack were $25, digital machines didnt pay out much or provide false wins like other casinos I have been to. Staff were rude in the casino in regards to watching friends play at table. There are better hotels and casinos out there. I would choose elsewhere for the price. Even a shady motel would be better value for your money.

Up until approximately a week ago this property was what it is. apparently about one week ago Caesars took over eldorado silver legacy and circus. Its a great place to hang out. Gamble. Take a nap. You know what I mean got it all bye

We stayed in the small players suite with in room jacuzzi. The photos online show a modern shower with bench, false, shower was old, dirty. In order to get to toilet you had to open the bathroom door all the way a squeeze between the door & wall with towel bar, close door to get to toilet. Definitely not ADA approved. The configuration is HORRIBLE. It was difficult & dangerous to get into the jacuzzi tub, there are no steps & slippery when wet. Furniture was outdated. When you think of players suite, this is NOT what you think. Photos are false, misleading.

Good location but the parking garage is extremely small and condensed. Good and fast service. Rooms are smaller than the new hotels but are clean and nice.

My two new favorite dealers are Ana and Bonnie... Early morning dealers... they were hilarious and made the early morning hours very entertaining...

Dissatisfied with the visit at this hotel. Stains on the bedding in the first room and it smelled like strong air freshener, was given another room and the smell was still there. In the morning the maid service cleaning others room was so loud. Come on really, we paid good money and deserve to relax while our stay. Had to walk to other casinos to get dinner. I understand the whole covid thing going but you should be able to get dinner in a better way. Next time not be staying here, will be going to a different hotel.The owner sent me a message asking for my information to contact me about the issues that I had with our stay and never responded. Just shows that they dont care about their customers. It was a getaway for my Birthday and they stay in this hotel was horrible. Like I said before I was unsatisfied with this hotel. Now that they never contacted me made it even worse. If I could I would give them a 0 star. Weve stayed hotels and never was this unsatisfied.

My daughter and I were there October 25th the room was great! Unfortunately we are playing craps for several hours when I was told to leave the table because a high roller wanted my spot. Treatment was terrible. This is my go to place but very disappointed in the way things were handled. Elizabeth Gordon

Brew brothers is always our favorite dinner go to! Table games dealers were fun and interactive. I love that they serve patron at the tables!

The casino is great. The rooms are amazing! Would recommend and likely to come back myself. Great vacation there

Not the best trip to Reno. We got in late due to some car troubles and when we got there the computers were down and they didnt have record of us making a reservation. We had booked for a non smoking large players suite. The guy at the counter was very helpful given the situation (normally he is in accounting but got put at the front desk that evening). After playing musical rooms till 3 in the morning we ended up with a smoking room and headaches. We spoke with someone at the front desk the next day when their computers were back up and running. They did make everything right with our stay and everyone (Rick and Taylor) all very helpful and apologetic.

Really enjoyed the stay. Unfortuneately a lot of the usual haunts in the Row were closed as well as the strip but still had a good time.

I Loved My View On The 23rd Floor But, I Was Charged $127.00 for One Night After Spending 3 Nights There Already. I Went On Booking.com and Found Out My Same Room Was $33.00. Super Upset and Didnt Think It Was Worth It. The Bed Was Very Comfortable and Slept Good The Last Night.

Loved the suite! Great food. Friendly employees. Beautifully decorated for Christmas. Will be back!

Positive: Great location. Beautiful lobby and lots of restaurants and gambling. Negative: It would be nice to get a good credit since there is no maid service.

Staff was great. The room was wonderful. Would definitely stay here again.

Great place to come and relax came for partners birthday and had a blast the amenity and places to dine were great had an awesome time you have to come open minded with no expectations to have a great time def coming again soon

Some newer slot machines. Must say after a few dry machines, eventually a slot finally became fun, holding steady. Five minutes, then nothing but dust, the dirt type, not the gold type. Dry to the end.No self serve drink stations.Came in energetic, headache started nagging at me.

We had dinner at Roxxys Steakhouse. It was delicious. Our waiter Dane was fabulous and attentive.

We got there on Saturday and we got in our room air conditioning did not work move just to Second room air conditioning did not work they did upgrade us to a suite but that room air conditioner did not work either so they moved us into the fourth room and it worked Caleb at the front desk is amazing and Sandy the manager took such good care of us we will be back thank you

I love this hotel, they gave me complimentary nights in their suite spa room. I have a very nice view of the City. Love it a lot!

Awesome.... the only thing i wasnt happy about is after a long night of drinking and gambling house keeping was pounding on our door bright n early and checkout isnt till 12... then they proceeded to be hella loud in the hall right outside our room talking loud ,laughing and banging things .... but besides that had agreat time.. will be back again soon

Its so beautiful. Coronavirus safe. Great restaurants. And still have those great desserts

I just melted in 2 the bed and pillows such an amazing safe fun place 2 stay

Negative: Hidden fees! Very upset

In a new era of change and social distancing this Hotel/Casino has adapted well with safe spaces and plenty of sanitizers available to all. Seems to be working out nicely so far. Still good service and quality as before.

Clean, comfortable room. Tv options limited, but I get it... they want you in the casino.

I seriously LOVE this place. Employees are Superb. Place is always clean. Rooms are amazing. Im so glad to say that Ill definitely be back! Stop and Do NOT rent a roach motel...this place is SO WORTH IT!

Very nice casino lots of slots to choose from, lots of places to eat, doesnt smell if smoke.

Nicest hotel in Reno in my opinion. Nice staff. Clean Rooms

Very clean, friendly environment. Classic interior, all utilities and gadgets worked properly. Staying in this resort left good, warm Impression !

Not bad for Reno. They do take care of their players and give decent comps compared to other reno casinos. Needs update but what doesn’t in reno. Avoid the smoking rooms they stink really bad.

I wish I had more time to experience Reno as a tourist, but I was here for work, so I mostly just slept in the room. However, I will leave my honest review of my room at the Eldorado Resort Casino. When I first got there I tried to self park, but I was driving a Ford Expedition and it seemed as if the spaces were designed for compact cars so I did valet parking. It’s free with the room and it should be, due to the $68.00 resort fee and no free breakfast. Also, those guys parking cars live off tips, so bring some cash for tipping. My room was clean, but it seemed out dated. There wasn’t enough outlets to plug in my laptop, my 2 cell phones, or any other devices. It had a fridge but no microwave. The bathroom was clean, but the shower must have been designed for a little person. I’m tall, but the shower head was ridiculously low. I had to bend down so I could take a shower. Also, If you want views of Reno, don’t request room 333, lol, That didn’t matter much to me, but just an FYI. However, the bed was so comfortable. I love soft pillows and a soft bed and they most definitely delivered. I slept well all night. I’m not sure of when I’ll be back to Reno, but I would prefer a newer more modern hotel. But it was cool for the price.

Best hotel in reno. Gives access to circus circus and silver legacy too!

I was able to get an amazing room for an unbelievable price, the service at their place was great, and the room was spacious, and comfortable, and had nice views of the mountains. They had nice room service options, and it’s easy to get from casino to casino via all of the sky bridges. I will definitely be booking my next Reno stay here, I thoroughly enjoyed my stay here

Whenever I go I have to get the spa room. A day of gambling shopping exploring and then soaking in the spa tub while watching the sun set from ur window..... AMAZING. Crawl from the spa tub 5 steps 2 ur bed and sleep comfy in the king size bed. Just wat one needs 2 rejuvenate their mind body and soul. Have fun and hope u win big.

Was more like a convalescent home with games. Very slow paced. None of the exciting type sounds you expect from a casino. It felt like they were closed... The only way I know for sure they were open is how fast it took my money. Didnt even bother making me feel like I might win.

My wife and I got the upgraded spa suite for a 4 day weekend. The room was amazing and the jacuzzi was great, in the middle of the room! We gambled between the 3 casinos on the Row and the social distancing was tolerable, although we wanted to play side by side and couldnt. The guys manning the valet entrance were always friendly and in a good mood. Staff was friendly and eager to help with directions. Overall, we decided we would come back again for the same mini vacation when we can. Thanks guess

This place is not holding up under the Corona virus, vending machines all empty, insufficient staff for the size of the place. The only upside was the price, but honestly it might have been better to stay at a motel six and gamble in a gas station.

Hotel service wonderful. The place to visit is the La Strada restaurant. OMG the best Italian restaurant in the area. The chefs choice dinner was an experience my husband and I will never forget! Food all of it was fantastic. Just when we thought a dish couldnt be beat the next dish was another work of food art! The service was fantastic too! Never disappoints! We always go here when were in Reno. Well be back next time were back. Thank you for a memorable evening!

My family of 4 stayed there last week on the 22nd floor we asked for non smoking so they put us there. During the evening time around 6:00 our room started smelling like smoke really bad I told front desk but seems like it was not an issue our stay was very uncomfortable and I feel like I wasted money staying there I dont think Ill be returning

I needed a quick get away from the all the covid madness and this was just the place to do it. The room was clean, safe and cozy. Thanks

An amazing experience, very friendly people, establishment is not overly crowded and it is very clean.

Nice place just like the rest of reno its a fun place to go broke lol

Omg came here on 9/3, TERRIBLE!!!!! Played slots for 3 hours And never saw one cocktail waitress. Pool is a capacity when the hotel is a 50% so you cant go to the pool he cant make reservation you cant do should hear you cant drink you can barely gamble what a waste of money no Room service no housekeeping and no discounted rates because of the lack of amenities crab dont come

Every clean fun environment great staff and everytime hands down am coming here over Las Vegas loved it keep up the great work

Did not get the room i reserved was not happy about this and the lady at the lobby desk was not helpful at all will be staying somewhere else next time

The staff follow me into every restroom to listen while I use it, not only that, but I was carded when I went to get my change turned to bills. Since when is that a thing? I just turned 34. Even if I did look young for my age. I know I dont look that young. And I frequent that casino so there was only a hater trying to refuse service to an attractive female. It only happens with other older women. And the security there is outta line. Following me from game to game casino to casino. Really! Even though all I do is go there to gamble, and that I do. But no matter how much or little I spend I rarely win, and the employees usually suck.

Brought my Gal here for her birthday weekend. Mistake. Upon arrival pulled into valet and waited nearly 20 mins before realizing that despite my attempts to find a valet, bell hop, or even a cart for our luggage that it wasnt going to happen. So I called their main line and asked about the valet. I was informed due to covid there were no valet. So I go to check in at hotel registration where I am greeted by least enthusiastic guest reception Ive ever encountered. I asked if there was a cart to help me get our luggage to our room. He then tells me he will contact valet. Hmmm. Well he couldnt reach the valet, really no surprise to me at this time. What was the surprise is that there was one after I was told in the beginning that no their werent any due to covid. I was able to get all our luggage from the car garage across the street to our room on the 5th floor in 2 trips . We decided to play a little so upon return to the casino, low and behold the valet walks right by me. Here we are in this room and Im not picky but she is and its her birthday and now Im as discouraged as she is . Filthy room and tub. These rags were new. I understand that sometimes things happen but this is my sweethearts birthday. Not to mention Ive spent nearly 500 dollars so far for this room that my wife has been cleaning for 40 mins. Ive read some good reviews on here. Sure wish I was writing one especially on this trip. Super bummed. This post has been up for a couple of weeks now and no response back from the El Dorado. I spent a considerable amount of money there but I guess as a local it isnt very important to try to make things right.

This large Reno hotel casino would get 5 stars if I didn’t feel like I paid through my arse to extend my stay for two nights. But other than that, you pretty much get what you pay for. It seems to have the best reputation as far as the Row hotels go (or any other downtown Reno hotel for that matter). The rooms are pretty new. And some are super, with hot tub (which I didn’t get, even though I mentioned that I just got married 3 days ago..hmmph). Lots of gambling, eating drinking options. Free shuttle (give a tip!) to the airport was wonderful. And the bell-dude who helped us weigh our luggage was super helpful. This hotel is also connected to the other “Row” casino/hotels circus circus, and silver legacy.

I stopped in for my wedding dinner, and I could not complain. I had the 20oz lobster and it was juicy, tender and delicious I would recommend eating at eldorados anyone and the next time Im up there Im going to go there myself again the food was excellent we have the Mac mac and cheese we had the steak we had the shrimp we had some ravioli super wonderful I mean I just couldnt complaining and Im hard to please so I enjoyed it and I hope to enjoy it again soon.

Great casino. A little tight. Move around on diff machines. Don’t stick to one. They have them set to take your money quick right now. Don’t know if it’s because of the coronavirus or what. But move to other machines. My room here was great. Stayed in a non smoking room. But could smell the cig smoke and people smoking weed in the hallways. All in all cafe was fast. Super fast food.

In the past we have had a great experience. this time we did not have the same experience. the room we were in was way too hot. the AC did not work in the room. the bell hop brought our luggage to the room & offered to get us pillows, extra towels, shampoo & cream & sugars for our room. we waited 30min. he never came back. when we called & asked what happened. he said housekeeping should bring it. we waited an extra 15min. nothing. because we got there late due to traffic alot of places were closed to eat. we tried to get drinks from the vending machine located next to the ice machine everything was sold out.the elevators were crowded. no social distancing in place limiting the 1-2 or families in the elevator. everyone acted is if Covid did not exist.when I come to reno I always stay at the el Dorado because I have always had a great experience. unfortunately this time the service was poor.

Had so much fun even though I didnt win had fun anyways came 18 hour drive away from home

I always like to stay at the Eldorado hotel when I come to Reno.The rooms are nice and clean and the staff is always friendly.It is really convenient that it is connected to Silver Legacy and the Circus Circus hotels also. There is no need to walk outside in the rain or snow they are connected inside.There is a lot of different games to play in the casino located on the bottom floor of each hotel.I would advise to go to the players club and get a card to accumulate comp points. The comp points can be used for free rooms, food, tickets for events, and even at the little convenience shops.There is nothing negative about getting a players card. I have been using it for years and I still hit huge jackpots with my card in the machines.The players card is combined with Silver Legacy and Circus Circus so when you play at either casino you are building up comp points for all three hotels and casinos.I hope this helps and good luck

Fun place and great rooms! Staff was very helpful and they did great job of keeping it clean, too.

Very good food fun place to stay, friendly people. Just check it out when you get a chance. Love it!

Awesome place, good price on the rrom during the week.

Im giving it 3 stars. The reason is because I didnt stay there. My wife and I only went for the slot machines. But the place looks nice.

This is attached to silver legacy and circus circus. Pretty neat. Expensive buffets though. Awesome place.

Nice place to gamble but they need to improve their service and better enforce social distancing on the weekend.

I hated my stay here for multiple reasons one it was a unexpected stayover so I reserved a a room here for $37 come to find out after taxes and fees was $86 plus a $50 deposit there was 40 in fees for the resort but im sorry every amenity was closed except for the poolwhen I reserved the room in person I asked for a single king room and was said no problem check back in at seven when I did the reception was in my opinion rude and good me there was no king and is have to take a double queen there was no real outlets that I could use I was robbed by a person I had gotten to know to sell some of my belongings to pay for a one way ticket our of that place.after reading the review: there review lol Im so glad the cache creek casino and resort know how to take care of its players im not rich but I do play way more than I should its the little things that make or break repeat customers and this establishment is going down in a hurry

This 5 star rated its for the gentleman at valet parking working on 11/25/2020 at 3:42 am.To the lady in the reception I had a long drive from the Grand Canyon,got there at 3:42am ,I was exhausted ,wait on line nobody was in the reception, then they said to come back because the system was down ,I left to another hotel .

Nice casino,employees have a good smile & help you whatever you need.

Killed many hours here not spending money. Large casino connected to two others. Basically a mall. Alot of people watching and good food

Love playing the card games. still fun

So I only used the hotel to stay and then work remote. As many stated it is really out dated. I am not a smoker and was sure I booked a non-smoking room but was so tired I just crashed. When I woke the smoke smell was worse then I thought. They allowed me to extend my check out which allowed me to work through most of my morning meetings. The team attending was really nice. There is good and bad but I would stay again and just confirm a non-smoking room next time. Wifi was another issue but I have a hot spot for work.

Awesome establishment, loose slots. Great atmosphere.

Same old casino in reno. Hard to get service for drinks. Tables where high roller amount. Not alot of winning

We were sitting at a table in one of the lounges drinking a beer and were told we have to keep our mask on while drinking. How does that work exactly? And then we said we would leave since we arent even allowed to drink our drinks and they (pit boss and 2 security guards) FOLLOWED us to the exit! I WILL NEVER go into that establishment again.

I really like this place. The casino. Its not as dreary as some here. Clean and roomy. Comfortable seats. Nice waitresses.

Love the room. An easy access from parking to everything. Walking distance to wingfield park to dip my feet in the river.!!

We had a great time. We came down to get married and have a happy relaxing time. We we did both.

One of my favorite places to gamble in Reno. Love staying at the row.

Nice hotel and casino. Higher end than Silver Legacy and Circus but their table games run higher minimums. Buffet is great when they open it back up. Worth taking g a walk down The Row to the Eldorado.

Fun experience. Such a beautiful casino/resort.

This was posting done back on 9/15 when the day after honeymoon begun, now it had been edited and completed since the vacation is over...Excellent security on the elevators, got a room basically as soon as we arrived compared to waiting another 5 hours for one.Security needed to be MUCH more active than they were upon proper mask wearing and where people can AND cant smoke, cause there were people smoking where they shouldnt have and right next to no smoking signs and a security booth! Yet security did nothing...Servers could have been much better and faster, taking fewer orders so drinks got to people COLD rather than room temp, even with ice in the glasses that are half melted...Sanitation of machines was fairly good, machines should have errored when someone was done with it and pulled the ticket out or their card so it could be cleaned before the next person; cause if one person is a smoker and the next isnt, where is the safety of knowing that any sickness left behind is mostly cleaned away? Cause the CHAIRS should be cleaned off too, not JUST the machines..Hours of restaurants in the building SHOULD have been posted for all of them, when they are open and on what days; not JUST that they are closed and visit soon..The pool could have been a LOT easier to get to, more that one path up to it would have been good..and the hottub working would have been nice too, despite how warm it already was outside...and no INDOOR pool or hottub didnt help, cause all the smoke and dust and leaves that were in the hottub and other debris...TOO MUCH WORK and wasted resources to keep them clean outside.MUCH MORE handicap parking on the upper levels of the parking garage, cause having like 4 outside on the ground floor isnt enough; even more so if people staying at the hotel are in wheelchairs or have canes of some kind, its a LONG walk from those parking spots to the elevators and then across the sky bridge with our benches or anything for those that HAVE to sit due to medical issues after so long or after so far.The carpets could have been MUCH CLEANER than they were, as people were hitting their ashes onto the carpet..even what is called a cherry, I believe it is called, from a cigarette fell onto the floor and the smoker didnt care. Nearly started a fire since no one put it out...Maps would have been VERY HELPFUL, other than the interactive one that took 5 minutes to shift an area on it and then 5 more minutes to load up THAT area..printed and posted maps showing where one was at would have been quite useful, cause getting tickets from all 3 connected casinos was annoying when thinking that one is still in the first rather than the third casino.Housekeeping really should be putting an empty bag on the door for trash, coffee should be hung from the door or put in front of the door rather than entering the room while said guest, or guests, are in the shower and cant hear them knocking. Cause I was in the shower and didnt hear them knock but hear the squeak of the door and thought that my wife was back, only to get out shortly after that and not see anyone in the room or outside the room and trip over a small bag of coffee supplies! Not a good experience there...And even though the gift of the week had been depleted, SOMETHING was still given to guests and that was good of them. They seemed to get to machines fast that a cash handout was needed to be done due to winnings.And if people dont keep their masks up between drinks or hits on their cigarettes/vaping device, the casinos are most likely going to get shut down permanently due to those that wont follow the SIMPLE rules...next step to keep masks up when not in a restaurant eating: NO SMOKING AT ALL WITHIN ANY OF THE CASINOS.

I would of given them more stars, but they upgraded us to the spa suit for the last day of our honeymoon, which was awesome. Then I turned on the jets in the tub and this black moldy sludge came out. I could of gotten a bacterial infection. The slots were tight too.

So very beautiful, the staff was very attentive. Lovely hotel. My favorite detail was the pillows, yes I said the pillows. I just wish they would sell them to guests. I slept like a baby.