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DEFY Raleigh (Previously DefyGravity Raleigh)
5604 Departure Dr #100, Raleigh, NC 27616, United States
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Ch
Review №1

We really enjoyed our time here, especially with the newly improved areas since the last time we visited. The manager was super nice, they did great with sanitizing for Covid and providing a safe space for everyone, and the employees were helpful and courteous to myself and my kids. We will be back thanks for helping make my sons birthday great by giving us such a nice experience there!

Ch
Review №2

Love this place. Plenty of good equipment, the staff is on it, and the music is very techno for jumping needs, haha. It’s a good place to go when the weather isn’t very pleasing to be in outside. Parents and children can enjoy this equally. You can also throw parties here for a fair price.

PA
Review №3

It gets five stars because its an awesome place for the kids and in somewhat decent shape parents to go play and exercise.That said, the fact that they force you to buy their socks and wont let you use any other grip socks as a consumer would stop me at the door. As a business owner however I respect the desire for profitability and forcing people to buy socks they know will be lost by the next visit is certainly profitable.If you already have a pair of their socks bring them and have fun. Ive been taking my children since they were three and theres something to do for kids of all ages.

je
Review №4

Awesome place for the kids and even for myself (Im 25) very affordable and has a good selection of events as well. In addition to just being a great place to spend an afternoon with friends and family they are completely compliant with suggestions on sanitation and cleanliness due to Covid-19 so you can rest assured visiting this spot

Be
Review №5

We have been coming here regularly using our membership. The facility is well-maintained and has a lot of different things for kids to do. The staff is really great. I have watched them play and have fun with kids, intervene easily when kids are bumping heads, and keep an eye on their safety at the same time. My children are really young and I am more than comfortable having them at this facility to play.The only thing I would change is not allowing kids to leave the jump area without a parent.

Vi
Review №6

Very fun experience 1 Hour felt like forever I really Enjoyed this place although it’s kind of hard to get out of the pits

Al
Review №7

This is a great please to have fun and even practice some gymnastics on trampoline

Ca
Review №8

Today was our first time here. My kids had a great time! Lots of fun stuff to do - 2 hours flew by! Love the seating for parents to hang are scattered around the place. Easy to keep an eye on my kids. I love that adults can also jump, I will have to get on my comfy clothes for next time We will be back!

Jo
Review №9

Fantastic customer service! Made for a very enjoyable Friday night activity.

mi
Review №10

Have been here twice using groupon definitely fun for all

Li
Review №11

My girls(7 yrs old) thoroughly enjoyed this place! It was very nice, clean, well staffed and affordable. Some places have enough staff but they dont really pay attention to the kids and make sure nobody gets hurt. The staff here was on point! If you have young kids I would recommend taking them before 11 or 11:30 on the weekends. After that time it gets pretty cramped and the bigger kids start showing up. I will definitely take my kids again!

Am
Review №12

Super fun I go 3 times a week great for kids

Ni
Review №13

The kids had fun. Place was busy. Equipment was functional. The red block to jump on from the individual trampolines is looking worn down on one side.Concerns with staff training and staff to jumper ratios. Not enough staff on the floor. It was a teacher workday, but that should have been planned for in advance. Staff were in conversation with one another and not making sure that kids were using the jumping pillow properly. More than one child per trampoline was constantly happening because there wasn’t anyone monitoring the multiple trampoline station until after we had been there for almost 90 minutes. We have been to other Defy locations and haven’t had any safety concerns. They have no quarrels blowing whistles at other locations if a child isn’t following safety guidelines.The General Manager did address and fixed some of my concerns immediately which is why I gave a 3 instead of a 2. I really appreciated that he took the time to listen.I will adjust my rating if I visit in the future and safety is no longer a concern of mine.

Ro
Review №14

People seem to like it. Kids like it but the older kids (young teens) are kind of rough around the younger ones. I’m not real sure about the safety side of things here. I’ll say this, they do the best they can considering the nature of the business.

Jo
Review №15

Cool place to bounce around.They have a small obstacle course with a short wall-climbing section, a small wall run, and some swinging fixtures to climb onto above a foam pit.Theres a large foam pit with several platforms to leap off of, as well as two swings to leap off of.Theres also the main jumping area with some things to smack if you jump high enough, and an area for dodgeball.A bit chaotic and lacking direction, but its to be expected.I would have liked:- Some more structure to the dodge ball section. Maybe someone who calls you out and has you leave, and people get rotated in on a periodic cadence (every 5 or so minutes).- Lower-hanging ceiling fixtures for punching - the ones up there were hard to reach as an adult, much less for a kid.- Lockable lockers with keypads or something. One of our party members had shoes stolen.

Me
Review №16

First time here and it was perfect timing. It wasnt crowded and the kids had a great time. I love the seating area for adults/parents. The prices are reasonable, and Ill definitely be going back.

Ro
Review №17

It was pretty busy but still plenty of space to bounce without tripping over others. A good variety of things to bounce and climb on for multiple ages. Only complaint is the socks they make you buy are kinda cheap and can rip in the first use. Though they replaced them so even that isnt so bad.

Ro
Review №18

This is a really awesome park.

Ab
Review №19

Not just a giant room with trampolines. There are obstacle courses, climbing walls, swings to drop out of into foam pits, dodge ball, party rooms, lockers to keep things in, a photo booth, and an awesome atmosphere!

Sh
Review №20

Our elementary school had a jump party here for the second year in a row. Don, the event planner, was professional and meticulous. Hope, our party attendant, was helpful and kind. The front desk checked in our class quickly and efficiently. The space upstairs is perfect for parents who want to work, watch sports, read a book, or just chill. We had a wonderful party again! Their staff did all the work. We relaxed & had fun! Great customer service.

Ki
Review №21

Had a great time celebrating my grand nephew birthday. The service was great and the staff was on point.

Hi
Review №22

Great the kids love it.

Ca
Review №23

Excellent for the kids and a great place to let them burn off some energy. 90 minutes is about all you need to get the point across. Managed by mostly teenagers or at least that is all I saw there was fluid control of the different colored arm bands when time was up. I do suggest that you not place grown men in the dodge ball area with kids as they were beaming the ball like they were winning a trophy or something. Separate the grown-ups that forgot their are children around trying to have a good time. I do suggest keeping a good eye on your childs location and who they are around.

Sa
Review №24

This place is awesome! I jump here all the time. They now have memberships! If you go there at least once a month it ends up saving you so much money. I absolutley love this place! The staff was so helpful as well.

Ne
Review №25

Such a fun place!You see jumping jacks everywhere because of the Trampoline floors Not only kids, but I’m sure grownups love it too.A good way to expend your active children’s energy here

Mo
Review №26

So much fun! The kids loved it! I had fun! Great time, great prices! Best sleep for all 4 kids ever! lol

Ca
Review №27

Took 2 groups here and they had an AWESOME time! They didnt want to leave. The staff are friendly and helpful, even while checking in 25 children.

Ru
Review №28

Extremely crowded with a big age spread. The younger kids can get hurt. My 4 year old got knocked down because of unruly kids running across instead of getting in line. If you try and correct them other parents will cause a scene with you. Maybe if there were more staff on the floor

Aa
Review №29

Dropped off my kids for a Saturday b-day party, they found it fine. Parking lot was a complete disaster. Two dads got in a fist fight and the cops came.

Ma
Review №30

The kids loved it! It was fun! They loved the swings that allow you to land in the foam cubes.

Ju
Review №31

I surprised my three boys and brought them to Defy Raleigh this morning. We got here at 9:15. Before we left the house at 830, I had checked their website because I thought i had heard there was a toddler time but wasn’t sure. I wanted to make sure we could start jumping pretty early. All it says on the website is that they open at 9.I get here like I said about 9:15 and bought three groupons. After I did that, the girl says that we can’t start jumping until 10 because it’s only 6 and under. We go back and forth about it for a few and I say look can you just start our time at 930 and if a little kid comes in, I will have my 8 year old sit out. I mean what are the chances now at 930 that someone else will come in. She said people ALWAYS do. I cannot explain how this girl acted towards me. I was on the verge of tears. She refused to let them start at 930 together. And guess what, no one else came in. So, finally we can go in and the “trapeze” and “swing” attraction is not in service. This is my 6 year olds favorite thing to do and they absolutely couldn’t do anything about it. Why the heck do they not tell people this BEFORE they pay!!! All of this!!! It’s a bunch of young kids running this place. The two guys are pretty nice. We booked large field trips last summer with my kids preschool but will not be anymore. I cannot express what a disappointment this has been. The girl who was horrible said she was one of the managers...(The young man named Elijah was extremely nice)Edit- just wanted to say that the general manager was very kind and we went today and had an awesome time. I went up from one to three stars. I didn’t go up more just because of how our original experience was.

Lo
Review №32

Love the staff, but will rarely be back if ever.Recent rule changes make it hard for more advanced leveled kids to have fun or socialize-Maybe a schedule to give different ages and skill level certain times to jump would have been more appropriate (like Tempest). Our Family were daily customers, we bought every pass, went to every overnight and event for years-not anymore. :(It was a good place to socialize, a good place to Learn how to progress from others, and to make friends. It’s not worth the money to jump there now-it was expensive before, but I won’t pay that money for single jumps-not worth it.

Ja
Review №33

Great place for the kids, nice staff

De
Review №34

Great time was realy fun and I was in boyscouts so it was realy fun to hang out with people and we stayed overnight

ha
Review №35

We have so much fun! We really like defy gravity!

St
Review №36

Clean, friendly staff, and lots of activities for kids of all ages. We showed up on a Sunday at 12:30 and got a 90 minute jump pass. There werent a lot of people so lines were short and you could jump without feeling crowded.

Jo
Review №37

Excellent place to take your kids. Parents can even jump on the trampolines. All kinds of trampoline constructions and a over head parent sitting area where you can see the when trampoline course at once

Pa
Review №38

A great jump park. They have dodge ball, jump pits, wall jumps, a actual swing you can jump off of. My kids loved it. The only reason I give it 4 stars is they make you buy there socks, I already have tons I do not need another one.

Es
Review №39

We went today and it seems that with the amount of kids from camps and walk in traffic there was not enough moderators for the areas. Since there isnt a designated area for smaller kids it is easy for kids to get kicked or hurt by older kids who are doing flips and practicing gymnastics etc. I was very disappointed. I gave it 2 stars because it is a nice facility but the play at your own risk makes it dangerous.

Mi
Review №40

Great place for my son to burn some energy. Staff was nice. Wish they had more things for toddlers.

Je
Review №41

They make it hard to cancel the membership. You can sign up so easily in store because that’s how they take your money. But it’s a different story to cancel. You have to send them an email. The receptionist doesn’t even have access to your account to know what email you used to sign up in the first place. I used all of my emails to send them a cancellation request. It’s been a week and I haven’t received any response. I have to contact my bank and put block them from charging me.

Cr
Review №42

We went here to celebrate my sons 6th birthday! They were one of the only trampoline parks in our area open during the day on Tuesdays and some were even closed all together! It was our 1st time and we all had an absolute blast! We did everything from one end to the other! There was truly something for all ages! The park was clean and organized and the staff was great! Highly recommend!

Yo
Review №43

My kids absolutely love this place. Great to get their energy out.

Li
Review №44

Great time for kids and nice place for adults to sit and watch while they play.

Je
Review №45

Great place for kids to burn off lots of energy, but crowded. There are plenty of places to sit though.

Ta
Review №46

My son’s 5th Birthday party was fantastic. The kids (ages 3 to 10) had a great time. They were easy to work with as we solidified our numbers and our party host made everything extremely easy. One thing I love the most about DefyGravity is how clean it feels compared to other trampoline parks in the area. Parents also have a very comfortable place to observe.

Ki
Review №47

Love the homeschool discount and we have lots of fun here. Staff is great and its clean mostly.

Ja
Review №48

Had a great time, even while it was really busy. Lots of things for the kids to jump and swing on and its well attended to by staff. Overall had a great time.

Be
Review №49

I am taking this time to write this review to let other amputees know that this business is not only friendly but accommodating as well. I brought my five-year-old daughter, who is not an amputee, for an afternoon at Defy Gravity. Although the company policy is clearly written and enforced regarding all footwear being taken off and special socks being worn, I was allowed to keep my sneakers on so I could enjoy the activities with my daughter.It was an all around excellent experience and I bought the season pass for my daughter simply because they showed that they cared about me and that I wasn’t just $’s.

ja
Review №50

My children cant get enough of this place. They have a comfortable lounge area for the adults.

Jo
Review №51

Super fun. Even in my old age! (29 going on 92). The staff is super friendly. They have awesome rates and killer deals. I used to do a lil gymnastics in my day, so it’s great to come out here, play around and get a different type of workout than just running and lifting.

Ma
Review №52

I absolutely hated coming here. The parking lot was so crowded and I was almost hit multiple times. I dont wish these folks any harm, but it was SO packed it was not an enjoyable time.

lo
Review №53

Lots of fun for all ages who dare to play like a kid!!

Ke
Review №54

This is my familys favorite place to be. We spend a lot of time here. The staff is friendly and helpful. The trampolines are so much fun. There is a place for small kids to play, a dodge ball arena, an obstacle course, a foam pit, a swing, a basketball area, and a super bouncy trampoline (for older kids and adults only). There are snack machines and an observation deck. If youre able, come play here.

Da
Review №55

It was really pretty good and safe...tons of lounge areas for the parents!

Z
Review №56

I didnt get to jump but I had fun watching the kids! The staff was super nice and were very patient. Cant wait to go back and jump myself.

As
Review №57

We had an absolutely amazing time!! At first I was a little upset because her party time got mixed up somehow but after calling and speaking to TYLER & explaining everything to him he went out of his way to help us make our daughters birthday the absolute best! The whole team was absolutely amazing, they have such wonderful people here and I would highly recommend this place to anyone that is interested in having a birthday party here for their children. I would definitely love to book another party with these guys in the future.

Da
Review №58

It was okay they just started our hour of jumping as soon as we came in the door before I started filling out the application for me and my children to jump so we only got like 40 hours of jumping instead of our full hour that was wack. I didnt say anything to the staff because they should know better and I guess we probably wont come back

Ca
Review №59

Great place to entertain the grandkids. They love it.

Pa
Review №60

Awesome staff! Very attentive! Party went well. If only they had a the wavier computer in the party room that would make it a little easier. Other than that very happy with the party package

Kr
Review №61

My son goes alot. Staff very nice n looks out for kids

Di
Review №62

I took my entire family and we all enjoyed ourselves

Ti
Review №63

Loved it. My boys enjoyed themselves. Staff was friendly

Dy
Review №64

Went with my 5- and 2-year-olds and had a BLASTTTTTTT. So many fun things to do. HIGHLY RECOMMEND.Pro tip #1: If your kids are 6 or under, GO BETWEEN 9 and 10 am. Seriously. Even with school out on labor day, there may have been 10 other kids! By 10:15, the older hoards of kids began to descend and it got busy, fast.Pro tip #2: Moms and dads, TAKE IT EASY. Im 30 and Im in pretty good shape from boot-camp style workouts and playing in a soccer league. Its a day later AND I FEEL LIKE I WAS HIT BY A LINEBACKER. SO. SORE. Admittedly, I did NOT take it easy and allowed my 16 year-old inner teenager to go a little wild.

Ni
Review №65

We enjoyed our experience. The kids and I had a blast. Dodgeball, the Nina course and the ramp jump were definitely utilized. The kids asked if they could go back tomorrow, while we were putting our shoes on. Definitely recommend because the staff was great too!

Aa
Review №66

Lots of different, fun things to do. Fun for the whole family.

PR
Review №67

Broke my big toe here. Watch out for the trampoline wall jump...

Ke
Review №68

My son absolutely loves DefyGravity . We go all the time. He and his friends go at least two Saturday out of the month so they can jump after dark. They absolutely live it. This doesnt not even include the days he goes alone. The After School pass they offer was the best thing that I could have ever purchased.The staff is awesome. They always remember my son and myself. Its a great place for children to go unwind.

Fr
Review №69

Fun place for everyone

Ki
Review №70

Very busy on Saturday but lines still went fast and staff all friendly

Na
Review №71

We love this place! The supervisor guards do their job well in keeping the kids safe at the dodge ball area. Theres awesome variety of activities. Weve taken our kids a few times so far. Will keep going when we can. Oh! The bathrooms are kept clean too.

Th
Review №72

The kids consistently go here.Decent place that gets extremely crowded.Parking can be hard to come by at peak times and the waits to get in can be ridiculous but the staff is great for the most part.

Jo
Review №73

A lot of fun for the kids, a really great lounge area over looking the place for adults with very comfortable amenities. Love that I can hang out in comfort while still being able to watch my son go crazy!

Le
Review №74

During the weekdays, between 9 and 10, children under 6 jump exclusively. This is a win-win for me because I dont have to worry that my toddler will either be in the way of or get trampled by larger/older kids. There is a good variety of physical activities and my 2 year old doesnt get bored in the hour. You are required to wear jump socks but they are only 2 bucks for the toddlers size and 3 dollars for the adults size. Fwiw, the toddler socks are good for at home when they are running around on slick floor surfaces.

Ce
Review №75

I brought my grandson to the Defy Gravity Gym 4 days in a row while on school vacation visiting his grandmother and cousins. He is 6 and it was his very favorite place!The venue is great, but it would have been nice to have coffee while I waited for hours watching him. Also, for some reason, on days 3 & 4, it took quite some time to recognize that we had been before, and we waited for some time before our waivers were located. Still, those are minor problems compared to the hours of fun my grandson had. We’ll be back the next time he comes to visit!

Th
Review №76

I loved it most excitement i have had in a long time great people who work there

Ra
Review №77

Super fun for all ages! The children I nanny were able to have safe fun and make new friends! Great rainy day activity.

Sh
Review №78

Great place for the kids, but parking could be better.

Cl
Review №79

Fun for kids. Attentive staff.

Zs
Review №80

The place is ok, but I think there should be a limits of how many people can play. During the weekend the it is very crowded and theres little parking space.

an
Review №81

My daughter loves to come here. Best place ever. Loves the new adds.

De
Review №82

Loved it! Kids loved it....Dare I say....it was better than skyzone...***gasp***

Be
Review №83

I like to drink Cappuccino while I watch the kids but their coffee is horrible , it taste anything but coffee ! Please fix that

Br
Review №84

Love this place. I had so much fun watching my children play here.

La
Review №85

My daughter,her friend and I had a really great time....the staff was really nice and thats always a great experience with me.....it was our first time and they were really helpful with everything ensuring our experience was a good one ....I was extremely pleased with the patience of the staff when I wanted to jump from that third step and had to get up the nerve to be like NIKE and just do it! He encouraged me.....talked me through it, with the help of the kids and I went for it! Yaaaaaayyyyyyyy! I would just like to thank you guys for making my daughters birthday a fun one!! and I had a great time! Definately looking forward to our next visit!

No
Review №86

Nice place, always a good place to stop when we visited Raleigh

Na
Review №87

Fun place to get some excess energy out. Also place to challenge yourself in your kids to do something new. Can get crowded so pick days when theyre still plenty of tickets available.

W
Review №88

Great family place with a lot of good supervision. Kids of all ages can have a ball. Loved the family basketball game we played.

Tr
Review №89

Lots of great jumping options for all ages. Plenty of seating available for those who just want to watch as well. The tot area works well to give the kids their own area to jump without the concern of the bigger kids knocking them over.

Ha
Review №90

My son celebrated his 12th birthday party with his friends and family @DefyGravity Raleigh. It was undoubtedly a massive party. Nevertheless, Ashley the party coordinator did a marvelous job to make sure everyone had everything they needed. I will definitely recommend this place to anyone.

Je
Review №91

We arrived during posted business hours to discover they’d closed to hold a private event. I could not be more livid to have driven 30 minutes there, telling my excited child we were going, then to be told by a sign at the entrance that they were closed for a private event, and have to turn around and drive another half hour home.Private parties should NOT close a business during regular posted hours. We arrived at 6:45 to jump from 7 to 8. Their “flight times” according to the website. If you post hours until 8 PM, DO NOT CLOSE FOR A PRIVATE PARTY.Sky Zone and Galaxy Fun Park exists locally too FYI.If you want to allow for private parties that close the entire business space, hold them after posted business hours.

Sh
Review №92

Had fun

Az
Review №93

It has a wide variety of trampolines to choose from, its a lit of fun as well

Ta
Review №94

We had a great time for my son’s birthday. Very clean and friendly staff. My only suggestion is for the “tot spot” to have someone check it, maybe every 15-20 mins. Parents are supposed to supervise their child, but unfortunately we’re not, and there was quite a few young ones jumping on top of one another in the foam pit. Other than that, we had a great time!

He
Review №95

Great party venue, but they do need to allow for more time at the end to clean up. The party time is less than 2 hours and there is no time at the end to clean up the room and pack up, so you have to make people leave after only 1.5 hours. For over $400, it is a very short amount of time.

La
Review №96

The staff wasnt very kid friendly. This establishment is a place where parents take kids so the staff needs training

An
Review №97

My kids (ages 7 and 3) always have a great time at Defy Gravity. The toddler zone is perfect for my three year old. The staff is always attentive and polite.

ke
Review №98

The kids had fun. However, they had socks from another trampoline center. The manager came up to me and said they need to buy our own socks. I was confused because the purpose of the socks is so that they don’t slip on the trampolines. He said it’s a corporate rule. I guess it’s all about the bottom line and making money off the children. I thought it was pretty low to expect us to do that. I had just paid for seven children to play and only two of them had their socks from a different place. Either way, very very disappointed. I will go elsewhere from now on.

Bu
Review №99

This place is super fun come check it out

Le
Review №100

We had an awesome experience!! Our party host was so helpful,resourceful and professional. Will definitely have another party here.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:5604 Departure Dr #100, Raleigh, NC 27616, United States
  • Site:https://defy.com/locations/defy-raleigh/
  • Phone:+1 919-948-6700
Categories
  • Recreation center
Working hours
  • Monday:9am–11pm
  • Tuesday:11am–7pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:9am–8pm
  • Sunday:9am–11pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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