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Niagara Tour company
256 3rd St Suite # 33, Niagara Falls, NY 14303, United States
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Al
Review №1

Dan was absolutely fantastic to our group. There was a ridiculous “hiccup” but he handled it fantastically. I’m so glad he was our guide. He was extremely knowledgeable. Thanks, Handsome Dan!

Co
Review №2

We booked our tour for 2 for Maid of the Mist and Cave in the Winds along with tour of the falls/islands also got a coupon book with great deals for the area. Solomon and Louis were great tour guides. We got picked up at our hotel within the time frame given. Line was long for Maid of the Mist due to Covid only 1 boat was running, that’s beyond anyone’s control. We did get right in to Cave of the Wind. Sight seeing of the falls was absolutely beautiful! We had a great experience and would recommend using Niagara Tour Company! We will do so again when we come back next time. Thank you!

mo
Review №3

Great times, great conversation. My boyfriend and I had such an amazing time on the Wine Tour! It was the highlight of our trip. Our tour guides Gill and Rob were perfect. Cant wait to visit again!

Na
Review №4

Salman was our tour guide . He was knowledgeable and quite engaging. We had a fabulous time and learned a lot while having an enjoyable tour with him.The company was professional and made sure everything went well with our purchase.It’s best to book earliest Maiden Mist as to avoid long lines. We did not have a long wait on the lines. However these lines are not lcontrolled by this company.

Ma
Review №5

Tour with Viator Deluxe tour New York and CanadaNoman was our tour guide very knowledgeable. Great day saw the falls: Over, under, inside and out. A lot of waiting for tour guide to get tickets. Given 30 minutes at a stop and waited 20 minutes for an elevator. There was another tour guide a woman who I learned a lot from her explanations to her group. She stayed with her group where ours always “I’ll meet you at the top....”The biggest negative is the overpriced tourist trap for lunch. Before we came to Canada I contacted Viator and said that I read many complaints about lunch...should I pack lunch...assured that that was not necessary..just be certain to eat first. We had 45 minutes for lunch and we spent the entire time ordering waiting in total chaos to pay. We ate lunch at 1:30 along with many other tour buses yet the food court (only option) seemed ill prepared. For paninis , 2 bottled waters and butter tarts—-$60.00..... never ate so fast in my life....No shopping for me... the woman (other tour guide noticing the delay) gave her group another 15 minutes.Also this tour needs to be indicated that it is very physical... on/off bus for quick stops as well as climbing stairs and a lot of walking.

Br
Review №6

I’ll be totally honest. The views are great, however the 4-hour day tour is extremely poorly ran. The tour guides were very nice and friendly but the tour itself is very overpriced for what you’re paying for. You meet in a parking lot in the middle of the city and they put you in a minivan. Aside from the maid of the mist boat ride there isn’t anything you can’t do for free at your own pace. You basically just walk the entire state park in a group and you have to stop for the group every 5 minutes. I’d also like to add the tour is advertised for 4 hours it lasts well over 6+ hours between the waiting and etc. my advise is do it on your own. Most of the park is free aside from the boat ride and cave of the wind.

As
Review №7

From start to finish everyone with this company went above and beyond to accommodate all 17 gas that were in our group!!! After taking the trip with the company definitely thankful we booked were able to see all the attractions!!! I highly recommend this company to anybody wanting to see Niagara Falls with the best tour guides in town!!!

Da
Review №8

Tour was not what we expected. I was told tickets for Maid of the Mist were purchased in advance- they were not. The tour guide has a voucher for tickets but you still have to wait in line to redeem thrm- which on the day we went the line just for the tickets was almost a 2 hour wait, then the line to get on the boat was also over an hour.The tour was also advertised as a guided tour. Our guide (Issam Sam) pointed in the direction of the sites/viewpoints but did not actually accompany the group or give us any information as advertised. We were, however, informed that we had 10 minutes to enjoy the views at each section because we would have to wait in line-- which brings me to the next point. When meeting our guide (we booked the 12pm tour), his introduction was that we should have booked the morning tour because the lines at this point in the day are too long and we wont have enough time to do all of the attractions- which did turn out to be true.Issam did not seem interested or motivated in doing the tour- it felt very rushed as he also mentioned that if the tour was finished early, he can leave work early. Sights were beautiful, I would definitely recommend doing the Maid of the Mist ride, but would suggest doing it on your own rather than pay for a tour that lacked. At least when on your own schedule you can spend as much or little time at each attraction as youd like, and book any tickets in advance if possible.

ha
Review №9

This guided tour was worth the cost. Louis and Salman were very good tour guides, very friendly and very knowledgeable of Niagara Falls history. Great experience.

co
Review №10

I had a great tour with this company!!!!Our guide was so knowledgeable and fun and knewall the perfect places for us to see and get amazing pics!!!!I would definitely recommend this company to get a tour from.

sm
Review №11

I had a great tour with Jimmy and The Niagara Tour Company!From the very beginning even making the reservations the staff was so nice,polite, and knowledgeable. We were very impressed with Jimmyand this company,they even picked us up right in front of our Hotel and returned us right back to the front door after the tour. Jimmy was so nice and experienced and accommodating he made the tour so relaxing and fun.The price was even great too with all that was included and all we got to do.Thanks again to Jimmy and The Niagara Tour Company for a great tour experience!!!!

Da
Review №12

The Hornblower is awesome! See the falls from close up and get soaked with the beautiful Niagara Waters. Visit at night and watch the fireworks on the water.

Vi
Review №13

I had so much fun!!! A special thanks to my tour guide Sheena...sorry I dont know if I spell her name correctly.... for me she is very professional, nice and comfortable to be with. Also, thanks to Tony who arranged my tour..easy to talk to. Surely I will recommend your company to my relatives, friends and officemates.

J
Review №14

Solomon was an incredible tour guide! His insight and navigation through the crowds - where to sit/stand, best spots for pictures (if youre like me youll stop to snap a shot of everything) and early signals to move in a particular direction - where priceless! A knowledgeable, bright and happy tour guide can make all the difference. Thank you, Solomon!!

Sa
Review №15

Zuzu best tour guide, was first time feel comfortable completely because of the beginning explain to us how our tour became, it was more than we thought . She is extremely sweet and friendly also gave amazing idea to do both said tour American and Canadian and take to us awesome photograph pictures . Most awesome experience ever. Will do it again.What an incredible experience. People on sight to check in and to prep us for our experience were amazing. No fear and so much fun. Thank you best company and best staff.

Bi
Review №16

Exceptionally well. Very helpful staff and the guide / driver is absolutely on point of the knowledge of Niagara falls. Niagara tour company if I have to say is the best tour company in the region. I would rate 5 star and more based on their meet and greet, language skills, prices (cheaper than any other Niagara falls tour company around), friendly staff.

Ce
Review №17

Good price but unorganized.

Pa
Review №18

Lovely time. Our guide Zena was awesome. I Would recommend her for your guide!

Ep
Review №19

Excellent best ever tour. I really enjoyed ZUZU. She’s one of the best tour guides I’ve ever met. I honestly recommend this company to every single person that goes to Niagara Falls for a tour. Don’t use any other company. USE NIAGARA TOUR COMPANY! She is full of information. I am gonna recommend this company to all my friends! I really liked this tour. Best tour in my life. I’m glad I got ZUZU as my tour guide. She should really get a raise and be tour guide of the year! I wish there was more than just 5 stars.

Sa
Review №20

Tour Niagara Falls tour guide tony was accommodating and professional.he was funny and helpful. I really appreciate tony and Niagara Tour Company Thanks

Sa
Review №21

It was my first time in Niagara Falls and ZuZu was our tour guide. She’s a professional and extremely friendly! She made my family very happy. And she has plenty of information and I learned many new things about Niagara Falls! I really recommend this company to everyone! Thanks to this company to have professional workers. This was the best tour experience I’ve ever had!Thank You

ja
Review №22

Gill was such a great trip advisor. Very knowledgeable, easy to talk to and approach and to ask advice about destinations. So much fun to be around and organised of everything with no stress. Definitely recommend to anyone.

Ch
Review №23

Zeno was awesome . All the spot I wanted to go and see was included in our tour

Ba
Review №24

Absolutely amazing!!!!! Very helpful with showing the falls and super friendly. Would definitely recommend them to all of my family and friends.

BA
Review №25

Great experience

Ab
Review №26

I was really impressed by how professionally everything was arranged and yet had a very humble and humane touch to it.I would personally like to thank Gill for all the extra efforts he took to make my mother feel comfortable.Hands down one of the best excursion companies in USA !Keep up to good work guysThank you

Ja
Review №27

Best company forever, All tour guides a professional , acknowledge and hospitality . Absolutely thump up and definitely recommended . If there are more five stars I will give it you .

i
Review №28

I took a tour and the service was great, the tour guide was very experienced and i I would recommend this tour company.

ko
Review №29

AUS Group from Chicago

Re
Review №30

Tour guide made our experience so special!! Great service and very memorable trip

Sh
Review №31

Good tour selection, Competetive Price!

Ta
Review №32

The best Tour company I have ever seen in my life the drivers are very friendly and the prices are very good and they always give discounts

Ro
Review №33

Great service, wonderful people,highly recommend it.

Du
Review №34

David F was awesome

AI
Review №35

Great to and tour company in Niagara Falls, NY.

Information
100 Photos
35 Comments
4.7 Rating
  • Address:256 3rd St Suite # 33, Niagara Falls, NY 14303, United States
  • Site:http://www.niagaratourcompany.com/
  • Phone:+1 716-285-6555
Categories
  • Sightseeing tour agency
  • Boat tour agency
  • Bus tour agency
  • Tour operator
  • Tourist attraction
  • Tourist information center
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online appointments:Yes
  • On-site services:No
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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