Fantastic hotel for business travel and meetings in New York. Its an iconic landmark to visit in and of itself. Perfectly located, real class and professional staff, and the amenities are amazing. The hotel is beautiful, very clean, and rooms are superb and tastefully updated. One of my favorite hotels in New York by far! And the service makes all the difference.Perfect for business travel and beyond. I travel often here and love my stay even more every time.

Best value for a 5 stars in New York, located at the best part of lower Manhattan, nearby the Wall Street and right next to the new World Trade Centre. The CUT and the in-room dining are great, main course menu serve 24 hours. Rooms are comfortable and equip with automatic curtains. Bath tubs are cosy. The bed is a magic, best mattress and linen selection for a hotel bed.

What a lovely hotel! It is one of the nicest hotels I have stayed at. I am in love with the soaking tub and the Nespresso bar found in the room. This is just a lovely and very modern hotel.

We love doing events at the Four Seasons. We are an event drapery company that has done many events there and its always a magical experience at the Four Seasons.Jennifer has an amazing staff who care and make sure everything is done right.We look forward to working with you again soon!Pipe Dream Events

The staff really know how to treat their guests here. A very warm welcome every time I walked through the door. The room was amazing with futuristic electric curtains. 10/10. Only downside is I didn’t realise you needed to press the button to have your room serviced, so our room wasn’t cleaned one of the days. Thanks four seasons for making my 1st time in NY a memorable one. Xxxx

Just a gorgeous hotel with excellent service. This location is convenient for Subway access. The street can get a little busy during peak traffic times. this is near the world trade center, as well as the Brooklyn bridge. You can easily walk to Chinatown as well.

Can not wait for this beautiful hotel to open. The staff is so amazing and the space and amenities are so fantastic!!

Beautiful Luxury Hotel. Love the grand stair cases in the lobby. The room & bathroom are spacious for Manhattan and comfortable beddings, robes & towels. Automatic lights & curtains. Modern clean aesthetic. One of my favourite properties of Fourseasons. The location is perfect to explore downtown Freedom Tower & World Trade Center. Public transit is steps away. The staff is friendly & welcoming.

All I want to say is that, this is one of the best hotel i ever visit. Neat and clean views. Interior is amazing. Staff are very attentive.

Amazing trip and very nice hotel that is quiet. The employees were awesome! I also enjoyed the spa. My only request was for the shower water to be hotter. The faucet and the bathtub water got hot, but the shower in the spa and the room would only get warm. I would recommend the hotel especially for some pease at quiet that’s a short drive away from Times Square.

The best hotel you can ever stay in.

Both dining area and bar area is cool. Seat on a table at the bar with some sliders and wine is always awesome. Its right by my home, and its comfortable enough to swing by for some wine alone.

One of my two favorite hotels near Wall Street, SOHO and the Village. You will not be disappointed with this new and polished gem. Service is amazing as you would expect. Absolutely worth the money.

Nice place. Great section of restaurant. Services was good. Everything was well organised. I spend great time. Interior was beautiful. Room was nice. staff were polite.

Four Seasons NY downtown is a relatively new hotel in lower manhattan and this can definitely be seen in its interior design. The interior is beautiful (see images) with a very clean and modern design. One small complaint with the bathroom design is that the faucet is on the right side of the bathtub, so you can not sit on that side (which had the better view). The facilities such as the pool are also quite good, but this is expected with such a price tag.The 3/5 rating is based on multiple stays and having more 5-star hotel experiences such as the other Four Seasons hotel in NYC and Mandarin Oriental (three different properties). At each of those properties our overall experience has been better.The front desk staff is generally very nice in FS downtown, although it is hard to beat the concierges in FS midtown (which take a lot of pride in what they do). Our best experience in the downtown hotel was with Marisa, who I believe recently joined from Mandarin Oriental. She helped us multiple times and when she helped new guests to the elevator, kindly asked if she could show the room. This generally did not happen in Four Seasons, but it always done in Mandarin Oriental. Overall, our staff experiences have been good however.The last stay at FS downtown was the worst experience, with a few things going wrong during our stay. We had ordered a breakfast package and ordered breakfast the night before around 10PM. However, the breakfast never showed up and one of us had to leave for an important meeting. When informing the front desk, they said the order was never put in but we recalled that the gentleman the night before even repeated our entire order on the phone. It isnt great to leave on an empty stomach. The breakfast had to be re-ordered for a single person and eventually FS got rid of the breakfast fee of around $100. This is an expected solution but the situation shouldnt happen at these hotel rates.The second issue was that the complimentary shoe shine had damaged the leather of my shoes. I showed this to the front desk and FS proposed to get these shoes repaired nearby. This meant I had to stay in the hotel for a few hours because I had no other shoes with me. When the shoes returned, I noticed the paper inside my shoe had paint marks on it. The shoes were slightly darker, meaning the shoes had been painted over. At first they looked fine, but after wearing them for a few minutes, it was clear the paint was slowly coming off again making the shoes look horrible. At check-out, the manager (although I believe not the general manager) was called and after expressing my concerns, shrugged off the issue and said the shoes looked great. I didnt want to argue much so decided to e-mail my complaint after leaving.FS later called me to talk about the issues and wanted me to send in my shoes, but I was leaving the country soon. In later e-mail contact they also proposed that the shoe manufacturers unlimited warranty (which clearly does not exist) could pay for the damage. We went to the shoe store and they laughed at the idea of unlimited warranty. I think it was inappropriate to suggest this solution. If I would damage something in the hotel, FS would clearly bill me for it and not the manufacturer of the thing I damaged. It took about 25 e-mails and a month to get money for new shoes.Overall, the facilities and service are good. I think the 5-star service, however, is only tested when not so common issues arise. I think at the level of Four Seasons this should be improved and we did not receive 5-star service from those in charge of finding a resolution. The issue that we had could have been resolved much quicker, but it seems FS did not want to take its responsibility for the issue.

Staff were serviceoriented and very pleasant and this was throughout. restaurant, front desk, concierge,housekeeping and guest services phone assistance. It was a very comfortable ambience and the spa services and manager did all to try to accommodate requests.

Beautiful hotel with some of the nicest employees Ive ever seen! They really know how to make your stay special.

Extreme politeness of staff and accommodating our requests. The food is delicious and the room extremely comfortable. I will certainly consider staying here again in the future.One of the best four Seasons hotels .. we went to las Vegas four Seasons but the Down Town New York... we really loved the staff they made our stay memorable.. we were celebrating our honeymoon and everything was super perfect... Mr. Jefferson Femendez was one the of the best employee that a hotel can have super friendly, kind and he was very help.. the front desk Mr. Daniel Martinez was super nice and very efficient.. special thank to the housekeeping sorry didn’t get there name ... they were very nice to use and met our needs to perfection ... we will come back for sure...One of our top picks in New York – and a guest favourite.Four Seasons Hotel New York Downtown is located in the heart of Downtown Manhattan in TriBeCa, less than 700 m from the iconic Brooklyn Bridge and scenic waterfront Seaport District. The hotel is also 1 km from the Cast-Iron Historic District of SoHo, most recognized for its wide variety of shops ranging from trendy luxury boutiques to national and international retail chains and art galleries..All rooms are equipped with a flat-screen TV. All rooms come with a private bathroom. Extras include bath robes and free toiletries.This Four Seasons Hotel comes with a lap pool, a spa and a gym. The onsite restaurant, Cut by Wolfgang Puck, serves breakfast, lunch and dinner. Private and in-room dining options are also available.The Battery Park shopping and restaurant esplanade, Brookfield Place, is located 600 m from the hotel, with views looking unto the North Cove Marina and Statue of Liberty. The nearest airport is LaGuardia Airport, 13 km from the property.Tribeca is a great choice for travellers interested in food, restaurants and shopping.

Absolutely perfect - huge fan of the spa & swimming pool

Its a wonderful place to have business party.

My second time staying at this Four Seasons. The first time was a very positive experience and that is why I decided to stay there again. I am sad to say I will not be back. The room was not ready until after their guaranteed check-in time. The room was small, the bed was small. Dirty windows, leaky shower, and poorly anchored toilet seat. The highlight was smelly smoky room for the whole afternoon on one of our days there. Per front desk staff, smoke from the restaurant travels through the vents. I reached out to the management to give feedback, and got back a generic sorry you didnt enjoy your stay, please try again. No thanks, at this price point there is plenty of other options to explore

The best luxury hotel around world. This Four Season have a convenient location and near the financial district, have great service and luxury room with great view!

The pool atmosphere is very relaxing and the amenity is great, also is very clean here that’s one of the things I asked the most to stay in nice hotel

The staff was extremely forthcoming, particularly the receptionist on shift during my stay called Marissa.The rooms were spacious and elegantly designed and location was convenient.

I just attended a three-day event there. My challenge is always being able to eat safely with systemic nickel allergy syndrome. Its hard to navigate with signals from servers Lost in Translation to the chef. The supervisor of food, Anna, was genuinely concerned and got everything right and deliciously as well for the three days I was there. Its a beautiful hotel and the staff is so accommodating and lovely. Most especially Anna! With gratitude, Karen Moss

Best hotel and service in NYC! Felt like we were at home the minute we arrived until the minute we left. Thank you four season downtown. You are the best !!

Incredible experience. Service is beyond compare. Beds are so comfortable you don’t want to get up

Rooms is very clean and tidy,have many facilities and no one of that facilities are broken

Unacceptable Negligence! Unfortunately- I decided to celebrate my 50th birthday at this New York location, but it did not turn out how one would expect of a Four Seasons hotel!I mentioned in a previous comment that the quality of the hotel and the attention to service were not up to par with Four Seasons. The only detail I found impressive was a bottle of champagne chilled in our room upon arrival with a tray of cakes and “Happy Birthday” written on the plate... I immediately thanked the concierge with a tip!!Months late, I meet with a friend who I have not seen since before my birthday. He asks me how I liked the champagne and card he sent to my hotel room on my birthday to this New York hotel!! I was shocked and speechless! The hotel did not even give me the card with his gift and they did not leave their own complimentary champagne, they simply upgraded my gift at my friend’s expense and set it up as if the gift was complimentary from the hotel!! How could the staff be this negligent??This is how Four Seasons in New York ripped off myself and my friend by having him pay for the champagne service, then taking my tip on top. Even worse, I did not thank my friend for the wonderful gift he sent on my 50th birthday which caused unexplained tension.. meanwhile the Four Seasons is pinching a penny.Bravo!Thanks for nothing!

Fabulous location. I visited with my family on vacation. superb room, neat and clean. I loved it. efficient staff. overall i was satisfied with this place. definitely come again.

As always, Four season never disappoints. Even though house keeping was mistaking my personal glass, and took it away, the manager of house keeping Thomas Woodrum was kindly enough to show up in person, and give me many options to solves the problem. And not to mention all the amazing stuffs in the front desk, and the most responsible bellman in NYC.

Great place to stay and very friendly staff.Things i liked: big room in downtown hotel.Good size pool.Friendly staff.Good choice of breakfasts but its ala carte and not buffet so people who are spoilt for choice may struggleClose to some sightseeing monumentsFrankly cant think of anything to improve except increase the size of bar lounge :)

Such a nice hotel for business or leisure

Great pool. Beds amazing. Great room size. Location sometimes a bit out of the way.

The Height is so Tall, the park in front is cozy.

Wow, we are Four Seasons converts. This was our 4th trip to NY in as many years, and we have previously chosen beautiful boutique hotels in Soho, but Four Seasons you have impressed us. The Premier King Room was not only beautiful and full of modern amenities but incredibly spacious with actual room to move about in. Cupboards and storage were like a walk in robe, which led into the AMAZING bathroom. Beautiful bath, large shower, heated floors but most importantly actual space with a second makeup station & wall mirror which makes getting ready with your partner a breeze.The staff are all super friendly and helpful. At our request they also organised a chauffeur from JFK, and despite an 8 hour delay out of LAX our airport greeter and driver were there for us in the middle of the night. Having flown from Australia this extra support was well worth it having been travelling for over 24 hours.Thanks Four Seasons we will return!

This is by far the best hotel I stayed in! Last time in Manhattan I stayed at the Plaza and IMO this is much better.The hotel is a relatively small and quite that feals cozy and intimate while being clean and modern.The room was large, new, clean, pretty, and most important - very practical.The service is exceptional! The staff truly go out of their way to help with any need (thanks Alex!).In summary Id say they got a perfect balance. Its pretty while being practical, great service while not being intruding, cozy while being modern. Even a great smell in the hallway whole leaving the smell in the room natural :)The only downside was that the view from the room was mostly blocked by a nearby building. Although I guess that is pretty common thing in NYC...

Hi,I would like to express my sincere gratitude to all management and staff at the Fourseasons hotel downtown NYC.Each and every member of staff during our stay went above and beyond to make our stay extra special.I would especially like to thank the management of the hotel on how they dealt with accomadating my family due to illness on such short notice.I can truly say that this stay will forever stay in our memories and we will back to stay with Forseasons in the future.Warm RegardsPaul Craig & family

Great Staff! Great location!!! Perfect spot for everything! Cant take a srink from restaurant to room is my only criticism

Amazing place Kind and humble staff

The hotel was very clean and staff was super attentive. We were honored with a gift of champagne for our 30th wedding anniversary. Our stay could not have been better!

This is a first for me, staying at a high end Hotel that I was not impressed. Driving up to front door is a nightmare street narrow for vehicle traffic causing traffic nightmare. When you arrive your hopping there’s a space to pull into to unload. The personnel was fantastic they were friendly and always helpful. Room was great and luxurious, just one flaw the water in the shower did not get hot like I’m expected at home I had to place in full hot to get the hot water I’m comfortable with at home. I had two of my business partners have to change rooms because they was no hot water to take shower.

Just stayed for one night, great experience and good area to be based downtown

The amenities list a hot tub, but this is incorrect. Otherwise, great hotel.

Very very nice hotel! Bellman Jayson is just the best!!!

Soon after we checked in, housekeeping intruded un-announced and not requested at 7pm in the evening. They did not knock. Just walked right in. It was unsettling and embarrassing and no explanation was given. We later put in a room service request which never arrived. The hotel restaurant had pretty slow service and a rude server. It was also very expensive with small portions. Everything else in the area closed around 10pm, so our options were extremely limited. The room and view were nice, but I honestly expected much better/ respectful service for the price.

Excellent service from the moment you walk up to the front doors to checking in, right down to the cleaning service in the room. Very personal.

The four seasons downtown is the worst four seasons that the chain has the service is terrible there is no concierge exactly there’s a new method of everybody knows everything by google everybody is a Google in the hotel they do not matter about the Kleins the only think about them this service is terrible really the worst four seasons in New York it’s sad to say that but in fortunately it is they didn’t want to receive a packageFrom Uber they asked me to come to the hotel to received it this is not a Four Seasons this is the west wood it’s the worst hotel I could ever stay in New York this is my last time I would stay there and it was supposed to be an amazing day but it’s the seventh terrible days only things after things happen to me really the worst

Very nice atmosphere and food or drinks are wonderful plus outstanding service!

Amazing. Service. Ambiance. The Best.

Great staff at front desk and door very helpful and friendly

Posh place to live, right in heart of downtown. Amazing service. Spacious and comfortable rooms

A perfect contemporary hotel ideally located. Has a magnificent restaurant “The Cut”. The dining experience is outstanding both at the restaurant and in-room service. The staff are excellent. Rooms are beautiful. The beds are super comfortable for a goodnight sleep. Details are just perfect.

Typical Four Seasons luxury. Great Wolfgang Puck Restaurant. Terrific location near Trinity Church and the Oculus. Helpful staff; great accommodations.

I just got off the phone with Yolanda the 4 seasons operator, and just by her kindness and help, I know I will stay there and be happy. She helped set up a few surprises I wanted for my wife in the room for when we got there. She was wonderful! If the 4 seasons actually read these, you should have her moved up to a managerial job.

From the moment me and my wife walked in to the moment we checked our the service and personal care provided to us was amazing. First off before we even checked in the gentleman at the front door greeted us by our full names which is pretty impressive and shows how much attention they pay to details and personal touch. After me and my wife has settled into our room we received a phone call from the front desk manager and she had some bad news for us. It seems the floor we were on needed to be given exclusive access to one of their VIP’s and because of this we would not be able to remain in our room. The manager apologized and didn’t just get us a new room but she instead upgraded us to the 16th floor and even provided us with a bottle of champagne for the trouble. The level of care they gave to us and the level of personal attention they provided will keep us coming back to this hotel again and again. Thank you for the excellent service you provided to me and my wife four seasons you are second to none.

I stayed here for two days . and its a best time . Every thing is near by the hotel . I loved my room its was very clean and comfortable and liked the decor and painting were hanged on wall . Light was perfect .I enjoyed the spa .

Overall, a nice hotel and pool but for $500/night, the bed should not be concave and pillows should be of better quality. the robe felt like sand paper and honestly, ive stayed at 4 star hotels for less money with better quality items. the service was pretty nice but overall not worth $500/night

Large room and bathroom, really amazing beds and good location

One of the coolest pools ever! Amazing, beautiful place

Beautiful place. Connection space is very nice.

Had an excellent stay while I was NYC for a business meeting! Staff was very welcoming!

I really like the rooms are very comfortable and nice . Staff are here are too good.

Great service, really comfortable beds. Front desk and concierge always had smiles on their faces when we departed and arrived.

Great service Great rooms Quiet Location

Is great very comfortable, and Im happy .Thanks

Got a drink at the bar. Manhattans were 25 dollars so we got an interesting 750 ml of Alaskan beer for 45. It was a nice place and a good beer at a reasonable price, but if it were not for that bottle we probably would have left. $25 basic cocktails are never worth it to me

Employees went the extra mile to please. A wonderful experience.

Not normal four season’s hospitality Bar staff not very attentive Swimming pool coldNo breakfast tea for us brits had to keep asking. Three people in room but only 2 of everything needed

Just stayed at the fours seasons downtown with my two kids. everything was perfect! the staff was welcoming, the amenities were great, the food. They went out of their way to make the entire experience amazing. What really makes a great service is not the obvious things its how they surprise you with small things you wouldnt even expect! We would 100% be back!

Beautiful place, amazing!Excpensive to stay there every time. But for one time experience was great

I loved my beautiful room with comfortable bed moreover loved the sunset from my window of my room.

Friendly people. Best customer service in the business ( my belief).

The smell of the hotel at the lobby is very soothing. It makes you feel that youre already at the spa.

Wow classy establishment. I wasnt dressed fancy so I got some eye rolls but still nice doormen. Quiet morning meeting in lobby.

Beautiful hotel in Tribeca. Enjoyed our stay immensely.

Great location and service. The Four Seasons staff from waiters, cleaning service, front desk, door men, honestly everyone we interacted with were all highly trained, personable, and clearly dedicated to helping the traveler with whatever one needed in a professional and competent manner. We have stayed at many hotels all over the world and find that we can consistently expect a great level of service and quality at the Four Seasons that sets them apart from many of the others.

Whats not to like. Pure class!

Liked the location great view of the city from my room.

Excellent staff. The decore is spot on and has space thats taylored for private events. Well worth the stay.

Great service, big rooms (at least for NYC) and nice gym & pool

Nice hotel. Great location. Still heard street noise and honking at 3 am. Even on the 36th floor. But that’s NYC for you. Room was small but clean. Staff were very nice and welcoming. Tv in the bathroom! Not sure that’s needed but pretty cool. Worth the money of a grand a night???? Probably not. But hey it’s NYC!!

Great location in the City, with an amazing staff! Friendly place and they treat the La Ferrari with care!

Have stayed here for 30 room nights this year. Caring staff, usual Four Seasons amenities, okay food amenities... Not as good as some. Overall, still the best place to stay downtown.

Stayed here during a work trip. Four Seasons is one of the best hotel chains in the world in my opinion. Operating a good hotel seems to be a lost art in some ways these days. They do a classy job here... These days not many places have service like them.

Fancy hotel steps from the WTC.

I loved my beautiful room with comfortable bed .

Laura Almazan at the concierge desk is one of the kindest and most helpful employees I have ever encountered at a Four Seasons property. I was in a pinch and she was simply incredible.

The best hotel in NYC. Perfect service

Very large rooms with great hospitality from the concierge. Four Seasons is usually one of the top hotel chains around the world, so it might give people the sense that its really for the wealthy rather the average traveller, but we spent a reasonable price through travel agents so we had an enjoyable stay.The hotel itself is beautiful with clean and spacious rooms, modern furniture and state-of-the-art technology throughout the room as it was fairly new. The concierge was friendly and gave us directions to the main attractions. Greeted us every time we left and returned to the hotel , remembered our names and had a warm feelingOverall it was very enjoyable and a luxurious stay

Terrible most of the staff aint good for nothing and the security director and security supervisor omg they need to be replaced or just choose a different line of work

Room was nice, but housekeeping intruded unannounced and not asked for at 7pm. They did not even knock. Room service was unresponsive on the first day. Restaurant had pretty slow service - and everything closes around 10pm in the area. Was definitely expecting much more for the price.

Best hotel in NYC! We loved everything about it. Service was impressive. The restaurant in the hotel, Cut was fabulous!

The Cut restaurant is amazing! Shares a 49oz porterhouse steak with friends for dinner. Truly delicious. As for the hotel it is The Four Seasons, nuff said.

My husband and I spent the weekend in New York City. We stayed at the downtown Four Seasons and love the hotel. It was an easy location to get to and from, a bit away from the crowds, super comfortable, clean, and nicely decorated. The staff was also extremely helpful and gracious. We found Al at the front desk so pleasant to talk to and he provided some excellent suggestions for dinner the first night.

Everything was top notch. Couldn’t have asked for better service and amenities!

I stayed at four seasons downtown 4 nights this past July 4th week with my family. I was so impressed with overall stay, I am actually writing this review. Now, I have stayed other comparable hotels across NYC before, Edition, trump, park Hyatt just to name a few... but this hotel was exceptional. I cannot even think of going back to those hotels. When I come back to NYC, I am definitely coming back to four seasons downtown.

The Four Seasons never fails to impress. The service and attention to detail is impeccable.

A fantastic place to stay during my quick visit to NYC. Staying at the Four Seasons is always a pleasure. This beautiful hotel in Lower Manhattan had to everything I needed and desired.

Great staff, great location and the beds were unreal.