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Hotel Chantelle
92 Ludlow St, New York, NY 10002, United States
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De
Review №1

I had brunch with 2 of my friends on a rainy day. The rooftop is covered which is pretty cool. We didnt go for the unlimited drinks offer but I had avocado Benedict. it actually was. really good. They played good music. It was a fun experience.

Ca
Review №2

I’ve heard about this place as one of the popular brunch spots, decided to try it for a late Saturday night dinner. I enjoyed the customer service and ambiance. The decor was quite different from what I saw online, they did step up their game with just a touch of floral roses around the restaurant. But, enough of the ambiance. The food was great. I had the Pan Roasted Salmon (with mashed potatoes) and Deviled Egg Tasting. I also ordered the truffle tater tots, which were bomb. The drinks were great. You’re actually able to do a 90 minute bottomless drinks for about $40 per person for dinner time. (They also have a 90 minute max to occupant policy) The disclosure on the price is why I gave this place four stars. The drinks were delicious, I had the Pineapple Express which was spicy and sweet. My waiter was able to even give us to go cups for the drinks we weren’t able to finish. Also, a little bit of disclosure the restaurant only has cooling fans and I did go on one of the hottest afternoons this year so it was a little humid. I recommend going sundown or on a cooler day. As for COVID precautions, the tables are cleaned before you are seated. They also give you antibacterial wipes as well as the workers keep their masks on the entire time. In the humid weather, I respect the workers for always keeping their masks on and I truly appreciate the work they do to contain a safe environment.

Ch
Review №3

I read reviews and looked at pictures online and everything looked superb! So I got the $69 deal from pulse! I told them that we were celebrating my husbands birthday..but we didnt receive anything..my husband usually like birthday songs! Also as we got there, the waitress informed that due to covid..they were doing the pulsd thing different! We could order anything from the menu as long as it equals to $149. But a simple drink is $20 and same price for the app! We also wanted to order a pitcher to share but she told us that we couldnt share although every other table shared drinks I was very disappointed at how everything changed! Also the menu had about 4 items to choose from only! I will not return there! I wished they honored my pulsd deal! My husband and I did not enjoy his birthday dinner!But the ambiance was fine and we liked the music!

Al
Review №4

Wonderful customer service. The food was to drool over. The waiters are very fast and kind. They try there best to make your experience as Wonderful as they can. The place is a very low key trendy kind of vibe. I loved it! Can’t wait to go back!

Au
Review №5

Cozy rooftop that offers the comfort and atmosphere of a local neighborhood eatery while also delivering the 5 PM on Friday vibe. You’re here to unwind as a precursor for what’s to come next. The food and drinks are a tick above average, I enjoyed the $1 happy hour oysters, but that’s not what brought you to this establishment. You come to Hotel Chantelle for the feeling it imparts upon you which dances between chic rooftop and local LES watering hole. This is a great option for drinks before dinner or a nightcap before you head home with that special someone.

Ta
Review №6

Reservation was for 430 . We arrived 4:30 and were rushed to order for everyone who didn’t arrive yet . Even though they close at 7. We were forced to order from the prefix menu which included only appetizer like snacks. We had a birthday at our table but didn’t get the birthday song and cupcakes until the restaurants turned off their fans / music . They said we have to hurry up and go because they were closing ... at 5:45pm . It wasn’t a great experience it felt kinda like we were a burden and I didn’t like that all. Nice place but no thanks.

Ni
Review №7

A great brunch spot in the neighborhood. Definitely make a reservation for the rooftop if you can. Great service, solid bottomless menu and reasonably priced.

El
Review №8

We enjoyed a Sunday brunch and our waiter Daniel was out of this world! He was so attentive to us and had a great personality. We’d love to come back soon and enjoy the atmosphere and the great service.

El
Review №9

The food was really good, the place was really nicely decorated. They had a live DJ. The place is a little loud But you can still enjoy your time here. I went to celebrate my brothers birthday. If you are going to celebrate a birthday let them know when making the reservation so they tell you about the birthday packages. Price was it was $$. You can come here with a group and have a good time

Me
Review №10

Is okay place....l can recommend this place more like for night club..

Yo
Review №11

Overpriced, loud basic electro music. Payed $18 for a tasteless Bloody Mary, and $23 for the tiniest and most terrible eggs Benedict I’ve ever had.

He
Review №12

Yummy food and huge portions for most dishes. Music is way too loud but it’s a social scene. Beautiful interior design, feels like a greenhouse. Great place to have dinner with a group of friends

Na
Review №13

Okay....Im gonna go ahead and just say it. I was pleasantly surprised at the food here. Ive known and day drink at hotel Chantelle for YEARS. I guess I just never equated a party spot to also have great food.It was a friends birthday and we just decided to order some appetizers, entrees, desserts and cocktails.So apps-- we had the tuna poke cigars and the deviled eggs. I live for deviled eggs. Ive had maybe about 100 different variations of deviled eggs. I love that they give you different varieties which everything was good.BAYBEE lets take about the tuna poke cigars. AMAZINGGGG! I was completely blown out of my chair. That wasabi aioli was good that I asked for it separately to put on my entree.Now--we decided to do a little surf and turf. We ordered the pan seared salmon that came with fennel and mash potato. I ordered the wagu steak with frites. It all was perfection. I ordered well and thats what I got. So tender and juicy. The truffle fries were done perfectly. For dessert we decided to get the mango sorbet. That was okay, I think they need to go with a different brand because it seemed a bit watered down....Hotel Chantelle if youre reading this...go ahea and buy Talenti mango sorbet. I had a great time. It was super busy in a vibrant kind of way. Hotspot for food and dancing all around.

Pe
Review №14

More ambiance and setting, then food and drink, but the people are pretty, and the energy is vibrant!

An
Review №15

Loved this place. The food, the music and the crowd were great. Our waiter was amazing. We got complimentary drinks and food. I loved everything on the menu. Wish they had stronger drinks.

Ad
Review №16

This place is great for brunch and drinks with friends spent my birthday here this year and it was a very pleasant experience overall.

Da
Review №17

The vibe, drinks and the live music was really nice and I would probably go back for that. The food and service does not match that. We waited for a while for the food to come to our table and when it was finally there it was lukewarm. We got the chicken and waffles and the eggs Benedict with avocado. The waffle was crispy and chicken was barely warm and it seemed like it was sitting in the kitchen for a while. They forgot the maple syrup and we had to ask for it. I didnt bother telling the waiter about the chicken being damp and cold since I didnt want yo wait another half hr for the food to come back to the table. The eggs Benedict was good but again, it was barely warm.We got the flourless chocolate cake which was really nice but the sad part was that when it came to the table it seemed that the ice cream had melted on the plate (check out the picture attached). It was a nice desert but when you know that it was just sitting in the kitchen for a while it kills it for you.It is a nice brunch place but dont expect much from the service.

Di
Review №18

Sunday rooftop brunch. Tried their Impossible burger which was convincing of meat. All the other dishes were quite good too. Cheap drinks. The noise level was too much. Go with good friends.

To
Review №19

Great brunch spot. Amazing bottomless drinks, delicious food and the service is so friendly

St
Review №20

I felt like a movie star. It was bright, friendly and the DJ played amazing music. Jonathan and Courtney took great care of us. The prices were great. The food was phenomenal. I recommend the breakfast pizza!!

Ya
Review №21

Love the vibe and music. Staff was very friendly and attentive even the bouncers/security were cool. The food was spectacularly delicious. Those onion rings were well done and my steak was exactly how I wanted it ( mid-rare). I went with my husband, my kids ( yes, kids are allowed on the roof top) and his family, celebrating his birthday.

Se
Review №22

Amazing place for chilling and some celebration!!!

Ro
Review №23

The best chicken and waffles I have ever had. The setting is amazing and brunch drink prices are unbeatable. Theres live jazz music and the setting is extremely cozy. Definitely a spot to go with friends, drink and eat your Saturday/Sunday away.

Xi
Review №24

The food was great. Wagyu Steak Friteswas made medium well as asked and was perfect in texture and flavor. The Signature Truffle Tator Tots were amazing big recommend!The Fritto Misto lightly battered lobster, jumbo shrimp scallop, calamari, was buttery bread, perfectly crunchy and crisp.This is a loud environment very livelyThe drink that I had was amazing called Pineapple Express sweet and strongAlthough this was a great part of the experience. My service was completely dissatisfactory. Our server took 25 minutes to get our drinks. Our table was rarely checked on. It then took twenties minutes to bring my bill to the table. when I received my bill it had given me the option to decide what Gratuity.Then I had wanted to add a coupon and needed a new bill. when I received my second bill 20 minutes later. My server didn’t inform me of the gratuity would be included, Also it being at 18%. which is not what I would have given for very slow, inattentive service, and neglecting to inform me.

Ch
Review №25

I love Hotel Chantelle. It has three levels, so it is a nice size with lots of variety in music and atmosphere. Everyones favorite is the rooftop. In the summer the roof is open and in the winter months, they close the roof, but you still get the sense that you are outside. They have live music events and great foods here! If you go once, you will most likely visit again.

Er
Review №26

Food was great. Atmosphere was lively. Service was horrible. It felt as of the waitress forgot about us. Then apologized... sent out a dessert (that my wife was allergic to) Never offered us any dessert menus or after dinner drinks. Instead told us the kitchen was closed, and dropped a bill. And even charged us for the dessert we did not order. Which was her apology for ignoring us

Lu
Review №27

Ive been there for brunch on sunday. Great atmosphere and awesome food. Live jazz on weekends was a great surprise.

Pr
Review №28

Great food. Bottomless!!!Mimosas are great.

Jo
Review №29

GREAT FOOD VERY ATTENTIVE WAITSTAFF CAN GET A LITTLE LOUD

Su
Review №30

Bruch was great!!! Live Music and ambience is fantastic! Service was a lil slow..

Br
Review №31

THIS PLACE IS AMAZING! From the waiter (Evert; love love love him), to our food, to the atmosphere, to the music and especially to the drinks. Very good for dates or birthdays. We had a friend recommend to us and we’re so happy we took her suggestion!

Jo
Review №32

$40 minimum consumption on busy nights. 3 floors with different music and different space layout. The top has table and food, the middle one has a more traditional bar feel, and the basement has a club vibe to it. Drinks are normal price for the area but the speakers are cheap and you can feel it. There are better option in the area.

Um
Review №33

Under no circumstances ever come here. I had the worst experience I’ve ever had at this establishment. When I tried to get my friend to help me pay for our drinks, management grabbed my upper arm, twisted, and screamed in my face. I was in tears. Then when my friends and I questioned the person who grabbed and twisted my arm, the management staff in question screamed in our faces and told me I had imagined it and that I deserved it anyway. Further, one of our friends was told he had to pay 40 dollars to come in. The rest of our friend group wasn’t asked to pay anything. He was dressed the same as we were in terms of fulfilling the dress code. When he said he couldn’t afford it, he was turned away. He was the only minority. Take that as you will. This bar ruined my night and left me feeling awful, but I hope this review helps you make the decision to go somewhere, anywhere else.

su
Review №34

They are not kidding about the 2 hour unlimited drinking, they just keep bringing the pitchers. Food was good too!

St
Review №35

I was actually apprehensive going here bc I looked over the menu before going and I didn’t see anything that really caught my eye. Initially, I got invited to go out bc my sister in law had a group on. She also mentioned that it was a roof top so I decided to try it. I’m so glad it that I did! We had the Brussels sprouts, salmon and avocado toast. All were delicious! The scenery is also very New York-ish and a DJ comes later in the evening. It’s a must try !

br
Review №36

This place is great is you have time and money to splurge. The main attraction to the place is the rooftop bar. However, we were relegated to the 1st floor. It appears they rent out the rooftop for private events. Anyhow, the food was over priced. The fondue costs more than the skirt steak (how is cheese more expensive than steak?) . A personal pan pizza is $26 (drunken chicken) ; however, it was the best Ive ever had. The cocktails are clever and well made I suggest this place if you want to show off for a 1st date. Make sure you go the rooftop, its what makes this place worth the trip. Be sure to make reservations as they take that very seriously.

Ta
Review №37

Food was great! Tater tots were SO good. Pretzel- as well. We had 1 bottle of wine which was wonderful as well. The waiter was so nice and great service. The Resturant was empty unfortunately, Thursday night.

Cl
Review №38

Had brunch here, the rooftop is perfect. Live jazz, amazing sangria, delicious food.

Ve
Review №39

Celebrated my birthday here. Fun place, the crown is good. Lots of young people. I also love the music here.In the er upstairs terrace is great for dinner.

ma
Review №40

The most loved corner of this place is the rooftop. I love love love the rooftop. What a perfect rooftop!

St
Review №41

Great eats and decor, we had a lovely birthday brunch. Friendly staff!

Mi
Review №42

We went to the restaurant on the upper floor. Food was good, I had the salmon and it was tasty perfect amount of food. It’s a night club/restaurant so it was a bit loud overall good experience

Ki
Review №43

The brunch service here was unacceptable. Came here to celebrate a birthday. First of all, the eggs in the eggs benedict was hard boiled. Really? Second, the one vegetarian in the party was given a dish with meat in it. I know weekend service is busy, mistakes happen, etc. but let me point out that staff were notified of this particular restriction 3 times: first in the online reservation form, second when my friend ordered and asked for no meat, and third when the server brought out the meal and reassured the friend that there was no meat after she asked, “this doesn’t have meat in here, right?” Third, our party was especially disappointed when, after notifying the servers that we wanted to make sure the birthday girl received the special birthday sign and sparklers, all she received was a slice of cake. And finally, when we received the check, we noticed that the deposit that was put down for the reservation had not been subtracted from the bill (as we were told), and had to ask the staff to go back and correct the bill. Will not be returning or recommending this place to others.

As
Review №44

Came here for a friends dinner celebration and since it is a restaurant above a club (did not know this before arriving) make sure you have ID. It was an expensive family style meal and I was disappointed by the experience. However, if you are more interested in the ability to display a great time via photos versus the food, atmosphere and experience, this is the place for you!

Iv
Review №45

The food is great and the service is as well. I loved that they had DJs playing music. The bartender is a doll.

An
Review №46

Such a cute place! Environment and decor are beautiful. Got the bottomless brunch and it was definitely worth it. The Avocado toast was very tasty too. Great place for a birthday brunch or a bridal shower

M
Review №47

Lovely ambience, hipster vibe, average food and great music/DJ; but the music was so loud you have to shout to have a conversation.

ja
Review №48

This place hands down is amazing. When you walk in you will know your in a high class place. There is music on 3 floors each with its own vibe. You can not go wrong coming here

Ne
Review №49

I love coming to Hotel Chantelle to dance. Three floors and all different type of music and vibe.. very fun :)You can enjoy the rooftop, I like to downstairs or the entrance level for dancing :)

Da
Review №50

I went during late night/club time. I had a blast ! The DJ was really good(three different floors for different music). The drinks are awesome. A nice mix of party goers - very diverse. Plus the vibe was positive and light :)I would go again

La
Review №51

My friend and I went here for the late night club/bar. The rooftop was well lit but not too bright and barenders were courteous even though they were slammed. On the main level it was mayhem but in a good way. Lots of people had bottle service so everyone was having a good time. They played top hits and a few oldies but goodies so we had a great time! My favorite club experience in NYC.

St
Review №52

A staple of LES, definitely a must see spot if youre around delancy street at 11pm+ Friday or Saturday. Theres three levels to it, all playing different music. Havent tried the brunch so cant comment on that. Only con I can think of that can actually be a pro is it gets pretty crowded. So depending on what youre looking for, it can be a very good time

Ol
Review №53

I loved the food and my experience there. I will definitely visit again soon!

Mi
Review №54

It was so bad, the drinks were ALL sugar and no other flavor and for $19 a specialty cocktail it’s just not worth it guys...save your money and go ANY WHERE else!!! We were 5 of us and spend $19 a cocktail plus food...our bills was $143 with 5 cocktails and one fries. Not worth it!!!

Za
Review №55

Lovely rooftop bar. Not much space on Sundays but the waiters and bartenders help you to forget that by serving up very delicious drinks lol

Fe
Review №56

Maybe it was a bad night, but they seemed understaffed and it was impossible to communicate easily with waiter given music volume. Food was underwhelming and salty. The DJ was good.

Dr
Review №57

Always a good time. Respectful doormen and bouncers, great music. Fun times all around!

Ba
Review №58

Waited an hour for a table then another hour for food to come and when it did my acai bowl was completely melted. Outdoor seating is only good if you get a good table. Truffle tots were good but I will not be coming back

We
Review №59

Tasty brunch, somewhat pricey. Music was too loud and our waitress seemed to be rushing us. But aside from the loudness (which would make sense for a bar), the atmosphere was pretty nice.

Co
Review №60

Interesting place. Good food and service. Great Drinks.

An
Review №61

Hotel Chantelle is everything but a Hotel. It’s three floors of awesomeness with a rooftop bar at top, New American restaurant, and a club at night. I came in a group of five and on a groupon deal($36 for $80 value), we were all impressed on the appetizers and the hidden rooftop bar. The rest are comme si comme ça. I would come earlier before the sunset to enjoy the summer warmth while I can.

Pr
Review №62

The food was seasoned well and the outdoor romantic ambience was great as well. The Braised Short Rib on mushroom polenta was divine! When you look at the portion, it looks small but dont be fooled, this entree is filling. However, my hubbys portion size was quite small ( Pan Seared Salmon with mash and fennel) and he had to order an appetizer (Rock Shrimp) to feel fully satisfied. Overall, a good dining experience with a friendly staff.

Pa
Review №63

On Halloween myself and a group of friends paid over $1200 for a 12 person table. When we arrived and were brought to the table, it was a literal table for 2 people. But get this - there was only a booth on one side. So our 12 person table sat a total of ONE person. Im sure you can see how this ruined our evening. Not to mention the drinks were bad (hundreds of dollars for average liquor mixed with OJ or cranberry juice). They didnt have an issue taking our money though! Make no mistake: Hotel Chantelle falsely advertised & STOLE from us.This place is the definition of a scam. They had no issue ripping their customers off. It should really be considered stealing at that point. Do yourself a favor and dont waste your money here.

Pr
Review №64

The drinks and chicken and waffles were great.

Jo
Review №65

I ate on the second floor. The ambiance is dim and not conducive to eating. Lighting poor is so poor that I cant even see menu to order. I had to use the flashlight from my phone.I went when it wasnt too busy (8pm) and it got busier during evening. For appetizers- squid and duck patte. The squid was burnt and I could not take squid. The patte was better.Entre:Seared tuna with Edamame purée - was goodPrawns/ crab pasta - comes with the shrimp and mixed pieces of crab with lemon butterSteak - with sauce and pieces of potatoes (Im not fan of steak with sauce. Im not of steak with some salt and pepperThe food was ok. I was surprised there charged$3 for premium water service. Ive never seen a place charge tap. It was no premium service, we ran out of water and I had to ask for more.We told them we were there to celebrate a birthday and there brought over bread pudding, but we were charged$9 for it. Normally restaurants provide that as complimentary. Maybe this is for higher end establishments.

Ag
Review №66

There are a lot of other places you could go for bottomless brunch, but they probably wont be as fun. Definitely make a reservation. The music is generally decent, the food is good, and the overall vibe is great. The staff is very friendly and accommodating. You never wait too long, and the drinks are good too!

Wh
Review №67

Great brunch - definitely trying really hard to be boujie but the food is good nonetheless. If your looking for a late night move it’s also a great place to go, three floors of varying music types.

Al
Review №68

Amazing place the staff is amazing they join in on the festivities and make it nice and warming will definitely come back with more people the Dj is amazing as well can’t complain about nothing!!!! Great way to end my year thank you !!

Jo
Review №69

I would NEVER host an event here. Tonight I arrived for a young arts group benefit gala and was told that my New York City ID with address, date of birth etc and my hospital Doctor ID were insufficient for me to prove my age and I was denied entry to a gala reception that I had paid to attend. I am considerably more than a decade over the minimum 21 age. If I had the required photo id on my phone (easily faked), all would apparently have been fine. No one at the door would allow me to speak to the manager or owner. Do not host here as your guests may not be allowed inside this venue.

Fr
Review №70

Great space food was amazing music was a little to loud for conversation though. But all in all it was a great place for brunch.

Pi
Review №71

Very nice place, love the decorations and the staff was very friendly

Gr
Review №72

A fun atmosphere can’t make up for terrible service. Rudest hostess on earth refused to seat our party. Absolutely terrible. Don’t go here.

Ju
Review №73

Great time fun brunch

ca
Review №74

The rooftop bar upstairs is the draw here. skip dinner. go for drinks or the boozy brunch upstairs. came for dinner on a thurs. there was a private party upstair so we sat downstairs. lovely room however, the music was unbelievably loud. food was pricey and just meh. 32 dollar so called wagyu steak had zero flavor and was sinewy. the sauce had no flavor. just a rip-off. grilled octopus was rubbery. tagliatelle pasta was meh. mushroom sauce tasted like it came out of can. rock shrimp had no flavor. my negroni was served at room temp. had a glass of red and a white that tasted cheap.

Ga
Review №75

Great Brunch on the rooftop. We ate the spanish baked eggs. I was confused that the eggs were poached, not baked in the sauce . Still tasty. Good server. They had live music on Saturday which was very nice

St
Review №76

Went for Sunday brunch to celebrate a birthday. The food was good, drinks not so strong (asked for an extra shot of tequila), service - ok. Love DJ - music is good, but very loud. Cannot hear people at the table. Asked to lower a little, they obliged - but was just a notch. Did not enjoy ourselves, did not order dessert - decided go someplace else. But, ended up going home - 2 people, including the birthday woman, had a headache. So, if you want a nice place with good music for Sunday brunch - find something else. This is the place for Sunday brunch at a dance hall. Dont waste money and time!

Lo
Review №77

The food was decent but the service was not so great. First we got there a half hour before our reservations and they made us wait til the actual time we reserved for. Ok our fault, note dont arrive to early or you will wait. Then we order this Sangria bowl. As you can see its mostly ice..... A waste do NOT purchase , there are better drinks for cheaper prices. If you go for brunch they have .92 cent drinks which come out to $2 after they include tip. Still a steal if u ask me. The low point: a group of 4 sat next to us 20 minutes after we sat and the got their food wayyyy before us..??? Very upsetting.

Sa
Review №78

Great food. Great service. Love the brunch here. Rooftop has jazz on the weekends.

Ta
Review №79

Its a good lounge with a rooftop. The music is good. It gets really packed in here and usually there is a wait. Overall we had a good time.

Mi
Review №80

Had a nice experience there. They did a burlesque show at 11pm which was great!!

Li
Review №81

Chill spot with good music. Hip-hop in the basement, mainstream hip-hop/pop mid-level, and edm-ish on rooftop.

Do
Review №82

I dont go here at night because it always looks crowdedIts much for brunch

Pe
Review №83

Nice little find that is hard to find and excellent for brunch. Food is truly amazing fat great tasting comfort food. Also has really relaxed vibe w live music. Downside is medium quality cocktails and pushy in-your-face staff that hurries you out within the hour.

Am
Review №84

Enclosed rooftop dining experience. There is a bar as well as tables for dining. This place is super cute and super chic. The area is considered a hot spot for clubs so it’s a good place to start your night to fuel up before. Parking is scarce, I recommend not driving though sometimes we did get lucky. I’ve been here a few times and the service is consistent. Downstairs they have burlesque dancers sometimes which we saw once and upstairs is the dining area. The bar gets pretty filled and the drinks are great. They participated in a travel zoo deal which we were happy to take part in because it was such a good deal. We had the deviled eggs and 4 cocktails. Other times I had the octopus and other apps which were all great. This is a good place for ladies night or a date.

Je
Review №85

Chic brunch spot with great drinks. I highly recommend making a reservation in advance as this restaurant is quite popular and tends to get filled pretty quickly, so avoid long waits as a walk-in and just reserve on Open Table. Due to the crowdedness and high noise level, I wasn’t a big fan of service here though since it took almost an hour for a server to take our order and that’s where things started to fall short. In addition, I ordered chicken and waffles and everything came out hard. It was clear that the chicken looked burnt and it was still served to me. I notified my server of the unsatisfactory condition of the chicken, and I was told that brunch will be ending soon and the kitchen was unable to accommodate any further changes. Nevertheless, I ordered another round of drinks since the ice cubes were the only thing edible at this point. I loved the ambiance and drinks, but because of the terrible experience I had with the server and the condition of my food order I don’t think I would want to return back to this establishment. I am deeply involved with customer experience management for my current employer and it truly saddens me when I experience poor customer service over an issue that could have been handled completely differently

Aa
Review №86

Three levels of fun. Watch out, went there Saturday night and too many dudes and no dress code.

La
Review №87

My friends and I had a birthday dinner with a group of 19 people this past Friday. Immediately the decor struck me as something that was slapped together with very little thought as the lamp posts had burnt out bulbs and the decorations looked cheap. I ordered a vodka/soda from the bar as I waited for guests to arrive which cost $19.60 an obscene amount of money for 1 ounce of well vodka. Then as we were seated the waiter brought over the pitchers of the drinks we selected. They were untouched by every guest due to the fact that there was no alcohol in them and they tasted horrible. This then forced us to order drinks a la carte. As a result, the bill which was supposed to be $50 per person, wound up being $150 per person, leaving every guest furious including me ! Then as the dinner was served the waiter spilled food all over me. Now granted it was an accident, but now I have smelly gross food all over my jeans with little to no apology. The least they could have done was offer to buy me a drink or pay for the dry cleaning. I even approached a few members of the staff at the bar who seemed like they couldnt care less and said sorry nothing we can do. This overall experience really left a bad taste in my mouth and I will not be returning to this restaurant/bar again.

Ge
Review №88

Great experience from dinner, to drinks, to bottle service. Staff was exceptional, food was high quality, and drinks were great. Even the bouncers were a pleasure to interact with. Would absolutely recommend.

Jo
Review №89

Awesome spot! The rooftop is great.

Je
Review №90

Food is great but the service is SLOW. So slow that when it came time for dessert the kitchen had closed and we were left unaccommodated. With a warning, at least we could’ve ordered ahead of time but since the communication was so poor we were left without service or a closing to our celebratory meal. 500 bucks and Mediocre at best. Oh and bring your ear plugs. Yea its loud but moreover the music is in such poor taste and the entire dining room was bachelorette parties. Brunch is better here and also better environment in the summer. Not thrilled.

Ro
Review №91

Food FANTASTIC, DJ is good, Waiter Ricardo Excellent Service.

Ph
Review №92

Came here for a dinner via a groupon and we had the opportunity 10 Dollar Pretzel and the cotton candy waffle chicken both really awesome. For our entrees we got the diver scallops and wild mushroom raviolis also great and filling. The service was fantastic, would love to go again. Fortunately the groupon made it worth it for sure.

Sa
Review №93

Great avo toast great vibes.

Le
Review №94

Great place for a night out! There’s a reasonable wait to get in and it’s not too crowded. Good music on every floor, too. Drinks are on the expensive side but the overall ambiance is worth it.

Ka
Review №95

Hotel Chantelle’s brunch is amazing. Their food is amazing. Their service is so impeccable. The person who was in charge of filling our water literally came to refolded our napkins when we left to use the bathroom. The ambiance of this restaurant is also so adorable. Very Audrey Hepburn. Great place.

Mo
Review №96

Food was great, we were overcharged for our main courses until I caught it. We had two wait 2 hrs for a table. If you have time on your hands then yeah go here.

Er
Review №97

Got Talent. Erinj.

Je
Review №98

Went for dinner at 730 on a Friday night. Easy to get a table at that time. Starts getting very busy around 9. We were impressed. I got the impossible burger which was absolutely delicious with truffle cream. My boyfriend got the drunken chicken, and the portion was huge. He loved it too. Will definitely be back.

Su
Review №99

It is a very good restaurant with amazing food. We got the white truffles and i got the MOAB burger. It was delicious. The people working there also really know their wine. They really can explain you the wine section in detail. The music was a bit too loud. So, It is not ideal for a date.

Al
Review №100

Rooftop bar is an okay brief stop for a bar crawl, as it allows you to get some fresh air in a well-decorated space (even if its raining!). Lamp posts, ivies, and benches break up the space and serve as an elegant backdrop, as there is no view from this roof. The drink menu is creative, but a mostly miss for me: gingers were too strong and overpowering. One must try is the frozen Rose, which is every bit as delightful as it sounds. There are also a ton of rooftop bars in New York, so maybe come here for the food?

Information
100 Photos
100 Comments
4 Rating
  • Address:92 Ludlow St, New York, NY 10002, United States
  • Site:http://www.hotelchantelle.com/
  • Phone:+1 212-254-9100
Categories
  • Night club
  • Bar
  • Brunch restaurant
  • Cocktail bar
  • New American restaurant
  • Restaurant
Working hours
  • Monday:5–10pm
  • Tuesday:11am–4:30pm
  • Wednesday:11am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:5–10pm
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeaway:Yes
  • Dine-in:Yes
Highlights
  • Great cocktails:Yes
  • Live music:Yes
  • Rooftop seating:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Alcohol:Yes
  • Beer:Yes
  • Cocktails:Yes
  • Coffee:Yes
  • Comfort food:Yes
  • Happy-hour drinks:Yes
  • Happy-hour food:Yes
  • Late-night food:Yes
  • Small plates:Yes
  • Spirits:Yes
  • Wine:Yes
Dining options
  • Dinner:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Bar on site:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Atmosphere
  • Upmarket:Yes
Crowd
  • Family friendly:Yes
  • Groups:Yes
  • Tourists:Yes
  • University students:Yes
Planning
  • Dinner reservations recommended:Yes
  • Accepts reservations:Yes
  • Usually a wait:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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