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Best Aquarium Service NYC, Inc.
20 E 46th St, New York, NY 10017, United States
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Cr
Review №1

Felix was so personable and Knowledgable. I was hesitant to call someone because I felt my tank was not really big and should have been fairly easy to care for but they are harder than you think! Felix did not make me feel silly at all. He gave me so much good advice, told me exactly what equipment to buy to keep my tank clear and make water changes easy. He really has a passion for this line of work and it shows. I will definitely be calling him in the future !

H
Review №2

I’m not sure if it’s the water up above my head, or the glass surrounding/confining me. But I see everything way more clear when I’m in the aquarium.—May 10, 2019

Ta
Review №3

Felix always does a wonderful job cleaning and servicing our tank. He is extremely knowledgeable about all kinds of fish and knows the best ways to maintain a healthy tank. I would highly recommend his aquarium service to anyone!!

St
Review №4

Felix was so incredibly helpful and is very knowledgeable about any fish related matter. I can’t thank him enough for taking his time to help me out with my Beta fish. I would highly recommend him to anyone

De
Review №5

Top of the line STELLAR service. Patient, knowledgeable and honest work. Id recommend this service company to anyone. My fish is a happy camper thanks to Felix. I look forward to future maintenance from them. Thank you so much for sharing your thoughts and advice. Truly grateful.

Br
Review №6

Felix is amazing!!! Before I even purchased my tank, I became in contact with Felix because I had a ton of questions as a newbie. He helped me every step of the way, and I wasn’t even a paying customer just yet. His passion for saltwater aquariums is infectious, which has caused me to fall in love with the hobby even more. All thanks to Felix!

kr
Review №7

My fish are happy and healthy!He knows his stuff and is very informative.Felix is also organized, professional, hard working and very fast. Awesome job! Thank you again!

Kr
Review №8

Like the name its no false advertising here best service Ive had. He is very polite, respectful, and hands down knows his stuff. Im big on punctuation, he was definitely on time. Looking forward to working with you again.

Al
Review №9

Best Aquarium Service is fantastic. Felix is always reliable and takes time to educate and answer all questions. Also, my place is never a mess when completed. I would highly recommend them!

Sh
Review №10

Before Felix my tank crashed a lot and I went threw a lot of tank cleaning companies but know Felix is the one and only Felix is honesty the best I recommend him he’s always available to help and he just loves fish he loves to help. One of a kind

St
Review №11

Located adjacent to Pier 39 in the Fishermans Wharf. The staff here hit hard on mans impact on the marine environment. They had some great exhibits. Loved the tube aquariums and the river otters.

Bo
Review №12

Felix is a horrible communicator and the work he does is horrible as well as very overpriced no more then 2 weeks after he installed and set up my tank did all my fish and corals die. I don’t know what he did but he was horrible and I wouldnt even recommend him to my worst enemy.

Ul
Review №13

Great services. Helped setup my saltwater tank and helped with the maintenance. Overall a great service and would greatly recommend.

LD
Review №14

I called this service by chance looking for help with our goldfish that where experiencing health issues. Felix sat on the phone with me free of charge and listened to my concerns and explained everything I was doing wrong and how to fix it. I honestly couldn’t be more appreciative of his patience and willingness to help me with this problem!!! Definitely give him a call if you have any issues with your aquarium!! He is not the type of guy that is going to try and sell you a bunch of products instead he explains the science of proper water care and how to achieve the proper environment for you fish. Highly recommended!

Ki
Review №15

My first experience with Felix was when literally saved our fishs life over the phone free of charge without any solicitation for future work. When I did hire him to service our tank and give us a 101 lesson on proper care, I found him to be extremely knowledgeable, courteous, and reliable. I will call Felix from now on for any of our tank needs!

D
Review №16

Felix is awesome, kind, and caring. He provided excellent advice for my betta fish, in the midst of this global pandemic.

Ar
Review №17

I called with a few questions about getting rid of relentless algae. I followed Felixs advice over the course of a few months and my tank is looking better than ever. Thanks again :)!

Am
Review №18

Top quality personalized service. I called with general questions about my new fish, and the owner himself, Felix, listened to even my most basic questions and gave thorough answers and explanations. I’m very grateful. My fish is already happier. Best Aquarium Service NYC are genuine professional experts. 5 stars, highly recommend.

Mi
Review №19

Felix turned my long neglected aquarium, that I was ready to throw in a dumpster, into a beauty.Very professional.I highly recommend him.

St
Review №20

Called for Some advice, and did he have it.Felix was professional, and helped me in a time my tank needed some more expertise than I could provide.Time of day and slow detailed explanations rather than rush me off the phone. Great service. Thanks!

Te
Review №21

Amazing service and information! My tank had an ammonia spike and the gentleman on the phone kindly walked me through the steps to get my ammonia levels back in check! Fantastic information would highly recommend to anyone who is in need of aquatic services or information!

Ve
Review №22

I havent even used his service yet but I am completely won over by his willingness to assist me over the phone. How rare is that?! Most times you call a business you get curt answers and feel rushed. Felix listened to me, he heard what I wanted to do, he took me through the process and made me aware of the possible outcome. And then......wait for it.....instead of trying to cement a sale he offered me alternatives!!!! Who does that?! Felix! I cant believe the customer service I just received. Thank you for patiently answering all my questions and I look forward to doing business with you in the future.

Al
Review №23

Felix is the man!! He set up my reef aquarium from scratch and it’s looking beautiful. He is knowledgeable and hard working. Even tho he comes to do service on my tank, he always answers my texts and my calls when I have an answer about my tank. I was afraid to start my first fish tank especially being a saltwater tank but he has made the experience very fun and enjoyable. Oh, and he always leaves everything supper clean when he’s done. He is not a messy worker by no means.

Sa
Review №24

HUGE thank you to Best Aquarium Services NYC Inc. for their help! I called as a last resort to save my beautiful Betta. He has progressively worsening fin rot that I had been treating for months, and absolutely nothing was working. When I called I spoke to the owner, Felix, who very patiently listened to my problems, and I explained everything, he gave me detailed instructions on how to proceed. Almost two weeks later and my pretty boy is doing so much better! His fins are regrowing and his blue coloring is coming back super quickly. He has a ways to go before he’s back to where he started, but without the help of this company my fish would have died being less than a year old. Thank you, thank you, thank you!!

Sa
Review №25

My name is Gibson Kinloch.I just spent 35 minutes on the phone with the owner of Best Aquarium, Felix.Not only was he super informative, but he was patient and did not try and sell me on buying anything for my current set up. He provide solutions to create the best environment possible for my fish.With his knowledge, attention to detail and passion for fish, I will only be using Best Aquarium Service, Inc for all my fish needs going forward. Thanks Felix!

Br
Review №26

Its great to have someone I can trust to take care of our large fish tank. Knowing nothing about fish can be overwhelming when theyre in your care, but Felix makes it all as easy as can be.

Ke
Review №27

I had a water issue with my 55 gallon aquarium. Where my water was acidic and an employee was able to resolve my problem.

Ba
Review №28

I found best aquarium service on line my tank is doing great!Now my angel fish are doing so wellAnd they had babies!!Thanks felix you did a fantastic job on my tankGreat job!

Er
Review №29

Felix is now deservedly well-known throughout the New York City metro area for his expertise in setting up, servicing, diagnosing and resolving problems with both saltwater and tropical (freshwater) tanks. The New York Times recently profiled Felix in a major feature story on high-quality aquarium doctors for both businesses and residences. Based on my personal experience with having Felix set up a 34-gallon GloFish tank, he can handle everything from a 10 gallon tank to 450 gallons and above, all while educating you on how to prevent future issues and problems. His educational focus and service orientation are what really set him apart, and his $275 minimum house call charge is a bargain for the value you receive in return.

La
Review №30

Felix is the best at aquarium service! He has helped me set up my fish tanks on numerous occasions. I have him come over regularly to clean my tank and provide all the maintenance. With Felix, I can enjoy my tanks without all the hard work and time required which I dont have due to my demanding job. I completely trust Felix to come into my apartment when Im not home. Hes become a good friend as well as providing me a great service! I highly recommend him. Thanks Felix. I hope this helps you get lots of new clients. Doc

Co
Review №31

Called Felix thinking he had a brick and mortar business, but he didnt and it did not matter because he easily resolved my pleco issue expertly. Clearly knew his business. He is now my first call on any of my aquarium issues.

Ta
Review №32

Horrible service. Arrogant and Mean guy.

Ra
Review №33

I called Felix because my other Service wasnt doing the right job. Im glad i did. These Guys are Awesome ! My Aquarium has NEVER Looked Better !! And he taught me a few things. I HIGHLY Recomend The NY Fish Guy !

Ro
Review №34

Felix is awesome! I totally recommend him to anyone. He did an amazing job.

Sa
Review №35

This man Felix is a fraud. His company/website is fraudulent. When we initially found his service online, he was in constant communication for our initial tank cleaning. He claimed that he does not take check, only cash! As a business we need to keep a record of all our expenses, therefore I explained that in order to use his, we must write a check.Mr. Felix asked that we write a check for the follow up month so he can cash it and be sure it was a valid check. He cashed the check, and we never heard from him again.When we tried contacting him for approximately 1 month, there was no answer, eventually going directly to VM, Im assuming he blocked the phone number. Then I called from my personal cell phone, and what do you know? there was an answer.While demanding an answer, he hung up the phone on me, and also will not answer again.FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD

Ar
Review №36

Felix is absolutely the best!!! I trust no one else with my turtle. He does such a thorough job explaining the process, gives me tips on maintenance, and is really friendly!!!!

Ra
Review №37

Felix really knows alot about fish he rescued my prized fish best service in new york without a doubt.he taught me alot about fish hes the best of best if i could give him 10 stars i would

Ka
Review №38

Bad service. Very bad

La
Review №39

Felix!!!!!! Its awesomeVery professional and he really knows how take good care of your aquarium.Our tank was in really bad shape Until we found Felix in Google and now we have a healthy and beautiful aquarium including babies!!!!!

Ja
Review №40

Felix is a g-d sent he has gone above and beyond his knowledge is beyond exceptional I recommend Felix to anywho and everyone who need help

Ni
Review №41

Hes the fish tank whisperer!! Job well done!

Information
19 Photos
41 Comments
4.5 Rating
  • Address:20 E 46th St, New York, NY 10017, United States
  • Site:http://www.bestaquariumservicenyc.com/
  • Phone:+1 646-205-3021
Categories
  • Aquarium shop
  • Pet supply store
  • Pond fish supplier
  • Property maintenance
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Planning
  • Quick visit:Yes
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