OTR driver here. Delivered here. Checkin/Checkout good, friendly crew to unload, like 2 hrs/plus unloaded. Semi truck/53 ft. Trailer, come in at plaza entrance directly across from EsterBrook Drive, take immediate left at driveway to go behind stores to Michaels will put you in correct position to back to their angled dock(thier right next to Ross) . ovnp allowed at curve area of lot in front area of their dock out of way of their dock, Mall security will ask if your delivering or have delivered, their okay as long as your here for this reason(Michaels). Google it youll see. Well lighted area.