We had my granddaughter birthday party there and all employees were kind courteous and professional we enjoyed ourselves

Ive been going here since it was called Show Biz Theres definitely been some upgrades. The fresh salad bar is my favorite! They have cards that you can load with Play Time or Credits. I paid $4.00 cash and that gave me 13 credits.My youngest daughter has Aspergers Syndrome, which is on the Autism Spectrum and this location has Sensory Sundays on the first Sunday of every month. They open 2 hours earlier for those with Special Needs: lower lighting, less showings of Chuck E Cheese, (if any showing at all), less noise (music if turned down or off, etc). This is also a great opportunity to meet other parents/guardians of children with disabilities They also kept it clean in the play area, the salad bar and most importantly, the restrooms (can only speak for the Ladies). The staff seemed OK.

Children enjoyed themselves, prices need to decrease on food and need to change the amount of tickets on the prizes

We had a great time. Very clean and very friendly staff. They also had a dance party and gave away free tickets and a little toy. I thought that was cool because its not a cheap place if you eat too.

It was my first social outing for the great grandbaby. Only about 6 people inside and every one was wearing masks.

Had fun here with my grandchildren. Took them out for a good time and they loved it. The price wasnt very exorbitant. This is a good place to take kitties.

Waited 55 min on a pepperoni pizza and since one of us had to remain at the table, didnt get to enjoy time with the kids. Talked to the manager and all she did was apologize, not even offer extra play time or anything. When I made them aware that we did not get our pizza, he went straight to the kitchen and came back with it. Never again.

We were the only ones in there. My son ws in heaven!

BEWARE!!! your card will only allow you to pause once!!!!!!! We couldnt even stop to eat and there are no signs anyway stating this.

The kids love chuck e cheese. Its crowded at times so we go late. Also most of the games didnt work when we went the other night. The kids enjoyed theirselves though.

They gave my friend a moldy cake. I uploaded the pic of it.

My Nephew Birthday Party Was A Success Thanksssss For Allowing Us To Have It There

My son loves chuck cheese and we do as well but machines need to be serviced and it seems like e every other game we play malfunctions!! I do like how you can pay per time now instead of tickets!!

Food was good, unlimited soda, but there was a lot of games down and a few that didnt give tickets out. Other than that the kids and I had a blast!!

Staff not veary friendly not helpful

My daughter loves CHUCK E. CHEESE in every city we visit. Her go to fun places

Great place for childrens birthday party. We attended a party before opening and had the whole place to ourselves. Great fun for children and adults!

Its a good chuck e cheese. Some machines were out of order. Staff didnt man the prize counter or the register making the waiting time ridiculous.

It was too hot

Wish all the games worked, she still had a great time

Great place, friendly service, and very family oriented and they go out of there way for you. Thankyou for excellent service!

Fun for all kids, young and kinda young. lol

Always fun for the kiddos. Get your coupons online before hand

Super fun, Great Assistance, well organized for parties; my Daughter is still talking about all the fun she had!️

The customer service was excellent

My glam baby enjoyed her 2nd birthday here. They ticket counter was defective and they only compensated us for about 1/3 of what we lost.

Wonderful place for fun and food

Very slow with food orders

Nice service and good management

Fun entertainment. Pricing decent however it is completely chaotic and dysfunctional. No lines. Ticket machine is right next to the dinning area which makes it very crowded when cashing in your tickets. Gaming machines were out of order. Those that were working werent working very well. The water gun game had no pressure so there was no way you could hit the target. Some machines werent reading my sons band well and it cost him his credits. :( . They should also require children under 5 to be supervised... I saw children who looked to be about 2 years of age running around with a group of young children without any adult supervision. This caused balls to be mixed up between games. My 4 year old son had a kid run up and take his tickets from a machine he was playing (I did confront the kid and he returned the tickets and apologized). Overall, it was fun and the staff was very friendly and helpful but it was a bit overwhelming without the organization and order of things.

Love this place great place to eat an let the kids play for as long aa they want by the time they done they are tired lol an it is right by the mall so if you want to let them play then go shopping you can five stars

We were in Montgomery and my kids wanted to go to Chuckle Cheese. It was fine BC we hadnt been in a very long time... We had gotten all the tokens from our last trip that they didnt use. But to our amazement they were now utilizing the cards... But either way everyone has a blast!! Yes I enjoyed it myself. We will be going back very soon. If you get a chance please take the kids ... All the games were functional and the food was great...

Service was not great

Super crowded at 2p on Saturday but we still had fun. I love the new games, the option to buy time is great but may not be the best option on a busy day due to waiting on games, waiting on tickets to be replenished, etc. They should consider a bigger space. With limited family options in Montgomery it would still do well.

Went in on a saturday around 3pm. Place was slammed. We had 5 adults and 4 kids that were excited to play. Ordered pizza, dropped a couple $100 bucks on bands and then much to our surprise we wanted to purchase a beer but were told NO. Apparently their employees cant property read an ID which results in minors being served alcohol. So the adults well in their 30s who drink legally are declined the sale...why in the world would you serve alcohol in an establishment with irresponsible employees? Geesh

Great atmosphere, kid friendly. Pizza was salty though.

Pizza is almost always very good.

My son loves it! They need a bigger area for the games bc it can get really crowded in there but overall its a fun place to go!

Weekday mornings are the best time to come here! There was only one other family there and it was so nice and quiet! The pizza was great, and the staff was very friendly and helpful.

Fun place to spend time with the kids.

Liked the old location better. This one is too open. Do not like the layout. In a horrible place. Do not like the fact that it is inside of the mall. The mall isn’t safe anymore. Definitely not a place for kids to play

Took my daughter to Chuckey Cheese as a reward for continued progress in math skills with regrouping addition and subtraction, we were helped in a timely manner by professional staff regarding the game machines that were out of tickets or malfunctioning. The atmosphere was very good, didnt feel uncomfortable in away way as busy as it was, being its a weekend before the Christmas holiday. Overall, very satisfied, pleased with prices, and highly recommend bringing family and kids for fun times! Continue the job well done!

My daughter loves it here. Never crowded. Most of the machines work. Plus there are games both of can enjoy.

My adult son, daughter and I took 2 of my granddaughters 1 hour prior to closing. We purchased food, drinks, wings and 3 play cards and wristbands. Everyone had food and the food is always delicious. I love the pizza!

I love me some Chucky E Cheese

My kiddo loves this place and i like the new unlimited play and the new price.. the people esp this 1 particular guy are amazing.. and we of course love Chuck E Cheese..

Loved it good place for children to have fun

We have been a few times with my 2 sons and have had no bad experiences. Never really crowded and the employees dont bother anyone unless they are needed. Very safe as in no one can come in or leave without being stamped and scanned. Will be going again. Quite a bit im sure.

Clean and kept up. New games and new security measures appreciated. Love the new 60 min unlimited time card. Great visit today.

Where a kid can be a kid. The entrance/exit is outside the mall. You cannot enter or exit directly into the mall. The kids get their hands marked with their chaperone when they come in, then they check the numbers when you leave. Very good system. Makes you feel safer in a crazy environment. Always crowded and super busy, but Ive never been that all my kids didnt have a blast!

Family friendly fun, pizza & salad bar. Games for kids, stage show periodically, Chuck E. Cheese cast comes out hang with kids, play games & takes photos, it was nice.

Its kid friendly family oriented and all around hood place

Great place for family and friends but its so pack and tables are never clean.

This is one of the cleanest Chuck E cheese s I have been to. The salad bar is clean and fresh. They also allow time play vs buying tokens. A great place to let the children run out energy for an hour or so.

Kids try to steal tickets and cuss at you.. The people at the door dont do a very good job either.

The arcade has become a kiddie casino. The animatronic show has been replaced by a tv show. The pizza is still the same bland, overpriced pizza it always was. I honestly cant tell what the point is anymore. There are far better options for a family/kids night out or birthday.

My kids love it here. It is their favorite place to go for their birthday. The pizza is really great too.

We had a blast celebrating my baby girls 2nd birthday

Very good staff. Many games have been replaced...my son loves it.

I absolutely love this location, my kids are happy which makes me happy. There are tons of games for the kids to play. Prices are a little high but definitely worth it.

My niece really enjoyed herself!

My son had his birthday we recommended getting the all you can play passes!

They have really cleaned up at Chuck E. Cheeses. During our time there an employee was walking around with a cleaner/disinfectant cleaning off the toys and machines. Another employee was very attentive to the customers needs. When a machine/ game malfunctioned, he fixed it immediately, and gave extra tickets for the problem it caused the customer. The food was really good, and each employee who was asked a question or asked for assistance or information, responded right away, with a very pleasant attitude. We were thanked for coming on our way out. We had a very good experience on our visit tonight (June 15, 2018). Thanks, Chuck E. Cheese for providing a fun, family friendly environment!!

Alot of fun especially when all machines are working, but it can get really loud. Ive measured it at 85 decibels on more than one occasion. In fact a couple of nights its been so loud weve had to leave because my ears were hurting for the noise level but thats been some time ago. When there are one or no parties its not so loud. On busier nights its not uncommon for multiple machines and ticket munchers to not be working. Your best time to go is during the week especially week days. I dont usually eat there. What I have eaten was good. I enjoyed their pizza and their cheesecake when they had it. They do serve beer which Im not happy about, but I havent seen any problems from it. I like the dippin dots and there are other ice cream options sold but you have to know to go to the counter to buy it and let them get it for you. Last I checked, theres no signage saying this so it just looks like theyre out of it all the time. Still its worth visiting, just maybe bring earplugs and either avoid or be understanding on busier nights (Fri.-Sun.)

Great place for family fun

Great atmosphere and my son enjoyed himself

Nice place for the kids. Bad place for a parents headache. Over priced nasty pizza.

Fun place to go, would be great if management would keep little children from breaking lines and jumping on top of the skee ball machines.

Excellent and quick, is crowdy on weekends of course, but overall satisfied. I did not appreciate older kids stealing tickets and game cards though

Nice environment. Was slow so plenty of time to play games.

Great place but me big now but still great place:D

A lot of kids need more space no place to sit

Great family fun at great prices.

I love having parties at ChuckE.Cheeses. Their customers service is great. The pizza and salad bar is pretty good.

Not the same as when my kids were young. They use a TV screen for show since Chucky is the only costumed character on site. Theres no stage. I didnt have any food.

Had some time to kill. My family and I had a ball playing the games...definitely better to buy time instead of points. I cant vouch for the food but it smelled and looks delicious!

The kids dont have many other places to go so hey. They are nice and the location is perfect

Awesome birthday party for my daughter, they all really loved the all you can play for 2 hours.

Best place to go for fun with a small child. Do not like the fact that they serve alcohol even though Im a drinker, you shouldnt be able to do that in a child facility

Clean and Fun

The pizza was good and the girls loved earning tickets for prizes. There is a small area for toddlers with a slide and a few toddler appropriate games/rides. We will be back.

Pizza has gotten better over the years and the salad bar is good too

The experience for me and my nephews and my kids today was a berg good experience the employees was very nice respectful and professional

It’s fun for the children

Very PROfessional Very Helping kids had a blast will be back soon

The food is alright, and plenty of entertainment, my grandchildren had a really good time and I enjoyed myself to.

Veary fun games that my son loved and could not get him to leave!

Took the kids out and had a great time. Played a bunch of games and we all just enjoyed ourselves.

This is a nice place for kids 3-12 has good customer service need more help at foodservice lines wait in line was too long for parents with small children

Attended for a friends birthday party. Clean, well-staffed. Pizza was good. Party went smoothly. Most game machines were working. Overall a good time.

The manager refused to allow us to purchase the buffet, because some people had special needs and they were allergic to some of the ingredients on the pizza and the salad bar. The restroom was also filthy. It was disgusting to think about food after leaving the nasty restroom. I dont believe the manager was being truthful. Other employees also said that is not their policy.

It was an amazing time reviewing my childhood on my little sister party

We love this place. We have had 5-6 birthday parties here and attended countless others. The kids always leave happy. The staff is energetic and helpful.

Nice place. Everything you expect... Clean, friendly, rides work

I took my child here on 3/12/17 and over 1/2 the games were out of order and all but one of the ski ball games were working properly. Only 2 of the 5 ticket munchers were working, and they were out of the main prizes that kids go for when turning in their tickets. I will not be going back to this place again! What a joke!

A great place for kids to have a good time a lot of different variety of games for all ages!

Was their at noon, cold pizza, fresh pizza never put out. After leaving went to fast food resturant.

The wait staff was helpful and friendly.

It has really changed. But the kids enjoyed themselves.

Chuckee cheeses had always been without a doubt a blast of fun and great