We love the zoo. We have a membership which is totally worth it for us since I stay home with kids. We go basically whenever its nice. They do a good job of sanitizing so we feel comfortable rising carousel and train and tram. Kids love all the exhibits, its spaced out enough we could spend almost all day there. The staff are always friendly and answer all our questions.

We took our son for his first zoo trip on 11-19, and had an absolute blast. We used our free trip postcard for myself, my husband, and our 1 year old. Super easy to register for a time and day online, and quick entry with the tickets available right on my phone. The pandemic regulations were completely reasonable and didnt take away from the experience at all. We did notice a lot of features & snack shops were closed, but that could have been due to the time of year as well. Our favorite part was the new polar bear, Nuniq!

I am NOT a zoo kinda person. They have just never been my thing. That said, the folks here did a great job of working around Covid to make it work. My 3 year old really enjoyed seeing so many animals that weve only seen in books.The staff was helpful when we needed assistance, and the folks working the train & trolley did a good job. We witnessed the staff spraying the train and trolley down after passengers exited, and they reminded the public to sport their masks for safety.There was plenty of reminders for masks when social distance was not available, via signs and ground painting/markers. Heads up, you MUST wear it around the leopard area.

I had a great time today with the family i saw a ton of animal in which i was not able to see at other zoos because of the way they have the animal exhibits set up. I will truly never forget this experience. Its very large and its also very very kid friendly with playgrounds and play areas throughout the entire zoo which is so nice for little kids. They also have a part where you can walk threw and there are loose Kangaroos every where its pretty intimidating and awsome at the same time! And theres also a tun of animals you can feed as well. There is a boat you can take and a sky ride you can ride to see the hole zoo as well as a train and a tram!

The zoo has figured this social distancing thing out! Yes, some of the more closed in exhibits and all of the playgrounds were still closed but my kids and I all had a FABULOUS time and its the first time we have stayed from opening to closing. Many of the animals were very relaxed and curious to see us and my kids lived every second of it.It felt so nice to do something normal again.

The new exhibits are awesome and well worth the visit. I just wish there werent so many things shut down so early. (Concessions)

Amazing for a family get together! It was a little chilly when we went but there were plenty of attractions both indoor and out where we could visit to get out of the weather. Not too packed either. Excellent!

Just went this past Friday with my two babies and had a lot of fun and ate good. Getting in didnt take long at all but please be aware that you need to make a reservation first. Still a lot of fun and such beautiful fall colors everywhere

This is a great zoo. The best Ive ever experienced and Ive been to many zoos. Sooooo many animals and you can get really close, much closer than most zoos. The animal habitats are also ideal for the animals. Plan to take at least 4-5 hours if you want to see the whole zoo.

This zoo is huge! Wear your walking shoes. We did not even get to see everything. There’s a great variety of animals. Kind of disappointed in the snakes though; you could own almost all of them as pets (not very scary). The way you have to go about getting tickets is kind of annoying. They should sell tickets at the place where things are (ex: carousel tickets at the carousel).

We always have a very good experience when visiting the Kansas City Zoo! The associates are typically polite and very helpful and the keepers are very knowledgeable, and share that knowledge, on their subject matter. The grounds and habitats are always clean and well kept/maintained. The cost to enter and for the rides, tram, train, skylift, are very reasonable.

The Elephant habitat upgrade is awesome! I would avoid the tram ride during covid, they only seat every other row, and we had to wait a very long time to ride, even though the line wasnt that long. Nevertheless, we love our zoo!

Excellent zoo.. friendly staff and very good prices. You definitely get your moneys worth!

Had a great time there today with the family. Quite a few animals were not out but that was mostly due to the cold weather today. Still lots of fun

Very well organized! Staff was amazing and my daughter loved seeing all the animals. We had a 10am reserved time and the entrance had plenty of 6ft social distancing signs and arrows on the ground. Sanitizing stations everywhere and appropriately high contact areas shut down or closed during Covid. I would love to visit again next time we are in KC!

There was a good variety of animals, and I liked how the stingrays exhibit was included in ticket price. Almost of the animals were out the day we went or at least visible. We also had a good couple of laughs especially the one instance that a stingray splashed water on a kid. Even the gift shop items werent as expensive as other zoos Ive been to in the past.

For the region it sadly seems KC Zoo gets overshadowed by Henry Doorly or St. Louis, which is a shame because KC Zoo has a lot to offer. It is very expansive, clean, and seems to have a new exhibit/area every year; the new penguin and stingray facilities are especially incredible.

This zoo is amazing. It’s large, in very good shape, the animals seem well taken care of. Plenty of rides and concession options. They’ve done a wonderful job over the years. We buy a membership every year.

Safety precautions for Covid are excellent. Easy process to reserve a time online means no overcrowding. One of the most enjoyable and relaxing visits Ive ever made to our lovely and diverse Kansas City Zoo.

We had a great experience! Staff was polite, courteous, and available and willing to assist with any needs. They even found the glasses I had lost while cleaning after close and had them at them located safely behind customer service desk! Our family will definitely be visiting again

Had a very nice time with my family. My grandkids enjoyed the experience. The Staff were very friendly, courteous and professional. They all followed the safety procedures and led by example. My only complaint is the admission price. I think $18 was just a bit much when they have no shows currently happening due to COVID 19. Although I definitely agree with the precautions they have in place, I think the price should be lowered based on that fact. Overall, we had a great day!!

I havent been here since I was a kid. Coming back 30-something years later to share this place with MY children was priceless! I relocated back here from LA and there is no place like home!! The animals have so much more space to roam (compared to the LA Zoo) I highly recommend spending extra for the tram and zip line tours (train, tram, and zip line $10 a person). Its better on back and feet; otherwise it is ALOT of walking. Its also nice that during this crazy time we can be out with the animals and our families... Just dont forget your masks!

Great zoo. Very big with lots of exhibits. We didnt quite finish everything in the 3.5 hours we were there, so give yourself lots of time. Only downside would be that despite having to make appointments, it was jam packed. Wouldnt advise going if you are uber cautious about covid. Overall it was a beautiful day and we had fun.

The best zoo I have ever been too! Its incredibly huge, so bring you walking shoes! The exhibits are very well done, and immersive. You gotta do the skyride over the safari, but I’d suggest a one-way trip, planned strategically to help your feet out!

Amazing for a family get together! It was a little chilly when we went but there were plenty of attractions both indoor and out where we could visit to get out of the weather. Not too packed either. Excellent!

Nice place,big ,very clean and organized. During the Covid some of the stuff where close but the majority is open(except snakes and some food stands). Funny facts tho , the popcorn there is amazing

Had a great day at the zoo with my wife. The exhibits were great for the visitors and animals. A good way to spend a day.

Red pandas, the penguin exhibit and the kangaroo exhibits were on point. The sea lions had a show we caught and I was seriously entertained.Take the train, its short but cute and I think it was worth the chance to sit and cool off. Try to go early in the summer, it gets hot!!

Only been once this season and felt safe most places and that people were not getting too close. Not everything open but still was plenty to see. Online reservation and check in was quick and easy.Wish people would check the zoos website and their mask policy before complaining or writing a negative review. It only says mask have to be worn inside or when distancing not possible. It DOES NOT say mask have to be worn outside. Should people, yes, but it is just recommended, not required by their policy. When visited a majority of people were not wearing masks outside but didnt let it ruin our experience, just tried best to not get too close to anyone. Dont complain about it or that staff not enforcing it because there is nothing to enforce. If you are that worried about catching something you shouldnt be out in a possibly crowded place in the first place.Would have no problem or issue going back again.

Had a nice day at the zoo. Went on a week day, in the late morning, so not a lot of people. Wearing masks the entire time was NOT a problem. Fellow guests were very considerate about social distancing, which I appreciated. Anyone not wearing a mask while outside had one to put one when crossing paths with another guest. Well done to zoo staffers for being friendly and firm with zoo policy and city/county health ordinances. And! The new elephant habitat looks great!

Best Zoo Experience Ever! Beautiful walks, friendly staff, and amazing animals. There is plenty of shade, and lots of water bottle fill/water fountains. Located in the middle of the beautiful Swope Park, this beautiful zoo has such gorgeous landscaping and so much to enjoy. A must see for anyone in Kansas City.

We always love our trips to the zoo! Everyone is always super friend and nice. Theyre doing a great job social distancing and sanitizing. I feel safe going there. We got a membership as a gift from a family member and its awesome! You can ride the rides for free plus you get a discount in the gift shop and other stores. Its feels nice to support a local institution during these unprecedented times.

Amazing zoo with tons of up close and personal animal encounters. VERY VERY friendly staff at every exhibit to ensure mask compliances and that everyone is having a fun time!! All the animals look very happy and healthy with big enclosures and natural habitat recreations.

Normally, I would give it 5 stars, but during COVID, Ill give them 3 for completely allowing people not to wear masks or wear them on their chin even with all the mandate signs.So, hey, anti-maskers: heres your chance to go someplace where you can boldly walk unmasked.Maskers, like me, wont be going back until vaccination.

Had a fun day. Not all buildings and attractions are available. There should be a list on the website stating what is not available each day. Definitely need more than one restaurant open to get a beer from

Great walk through the Zoo. It was a little cold for some of the animals but had a great time anyway.

Its a beautiful place to take the family. So much to do and see.

So happy to have a beautiful day to use our Free Admittance Coupon. Many of the animals were out enjoying the weather also. Kansas City has an awesome zoo!

What better place to enjoy the out doors then at the beautiful zoo. We visit often for our dates and it never gets old. Also if you are a Pokémon fan this is the best place to do it. The staff is kind and very helpful when looking for a specific animal. Don’t forget to visit the new Elephant exhibit, it’s amazing

We spent 6 hrs here and it was fun. The kids loved seeing everything. Everyone kept their distance with covid happening right now. It was a fun experience seeing as it was our first time there.

We visited the KC zoo today and were very impressed. They are doing everything thinkable to reduce the spread of Covid-19. Bathrooms, public touch points, tram cars and outdoor railings were being cleaned almost nonstop; we saw SO many more employees than weve ever seen at the zoo before.A huge thank you to the KC zoo for doing their part to help us safely enjoy the animals without fear of germs

Really enjoyed our day at the zoo arrived at 11 and left about 2 and didnt even see every thing, just got tired of walking. Sugest buying ride tickets as the African sky safari wasnt selling tickets at the chimp station. Was also disappointed that the giraffes werent out when we were there.

Wish the zoo had more sanitation stations and the concessions available otherwise had a great time! A little disappointed that some animals werent available today for my daughters first time at a zoo!

Went to this Zoo for the first time, Was really good IMO!!! Everything is spaced out alot which doesnt make it feel cramped, but you will do sokme walking!! They have some really cool exhibits too!!! Probably will get a membership actually!!

Fun for our 19th month old grandson! A great place to spend a few hours.

Loved visiting the zoo. Was so excited to see new polar bear

Love the zoo! If your afraid of people not wearing masks, just stay home!

I took my family to the KC Zoo today, and I was impressed with the variety of the animals, the cleanliness of the exhibits, overall size of the park. I also appreciated the safety measures they were taking to kake sure their guests were safe from COVID. I was a little upset that they made sure you were wearing your mask upon entry into the park, but some people took them off as soon as they entered and left them off throughout the park.

This zoo is average at best. I understand with COVID going on that exhibits will be closed. If that is the case, you should NOT charge $70 for a family of 4 to spend a day here. A sign was posted that no Giraffes would be on display, sting rays were closed, sea lion show closed, polar bears looked to be closed, no lions to see, and several other exhibits. Other reviews mentioned that this zoo is huge, but I didnt think it was, its just very spaced out with very few animals. After you see the elephants you will walk about 20 minutes before you see anything headed towards Africa. The penguin plaza is the best part of the zoo in my opinion. There were plenty of restrooms and resting areas throughout the zoo, and plenty of shade, but restaurants were pretty limited. All the zoo staff that we encountered were helpful and very courteous.

Great zoo! Love it every time. The new elephant exhibit is very nice. The zoo is adapting well to the social distancing challenges. Some exhibits are restricted or closed temporarily, while they figure out how to best display them. The spacious zoo allows for some healthy walking. Out in the sun and heat, we found many good places to cool off in the shade.

I love this zoo, always have. However on our group visit today we encountered a problem.I am a service dog handler, as are most of the people I go with as a group. This was our second group visit to the zoo, I have gone on at least 2 previous occasions with my own service dog, the first time while he was still in training.The difference with this visit was: they finally educated their staff on asking the 2 legal questions(is this a service animal required because of a disability? And what work or tasks has this animal been trained to perform?) it was wonderful to hear, as most businesses don’t even ask those questions, which can lead to people bringing their pets or emotional support animals into places they don’t belong under the guise of service animal.The issue we had, was them trying to deny a service dog in training. This dog has been to the zoo at least 3 times prior to today, and they let the team in “because they’ve been there before” which is all fine and dandy, but denying a service animal in training access is a state offense. The state of Missouri grants service dogs in training, being trained by their handler, the exact same rights given to service dogs by federal law. It does not have to be a dog in training through an organization in Missouri, that is Kansas law. Overall I was pleased with their education on service animals this time, but their lack of knowledge on service animals in training was absolutely appalling. Their attempt to deny caused a medical issue, to which said dog “in training” immediately responded to and did his job, right in front of the people trying to deny him. I truly hope the zoo will work on education in regards to service animals in training, especially after hearing from the discriminated handlers attorney and/or lawyers.

This is a great zoo, and the family year membership is about the price of going twice, but you get to go as many times as you want for a whole year! It is so big that you can easily take three trips with kids before you have seen the whole zoo. Definitely a family friendly zoo!

Love our zoo. New elephant habitat is beautiful. Always nice and helpful staff. Always clean. Ive bought a season pass for 20 years and will always support this zoo.

We visited here for the first time a couple of weeks ago and were very impressed. We didn’t have time to eat prior to going since we were coming from out of town, and we enjoyed eating at the zoo. They had vegetarian options like black bean burgers which happened to be the best we’ve had in a while. We did run into a problem where their were bees all over the trash cans, which apparently is something that happens this time of year. Management was very helpful and courteous and gave us a refund since my wife is severely allergic to bee stings, and we understood there is only so much they can do since bees are obviously apart of our ecosystem (Which we of course 100% agree with). We will definitely be back hopefully in either the winter months or early spring. The professionalism each employee displayed and most importantly management is why we really want to put that refund back into the KC Zoo.

Great way to spend a few hours and (inadvertently) get a lot of exercise.

Great exhibits. Everything was well kept and clean.A little sad that there were several closures due to COVID.

This is a nice zoo for exercise. The animals are spaced out, so there isnt too much crowding in most areas, with pleasant paths between areas. Lots of shade, so not too bad in the summer.

Always awesome to go to. We have a membership so sometimes we just go for a picnic. Our three kids love going, and seeing the animals. You can definitely tell they care about taking care of the animals even though they are in captivity. If you go you need to see the sting ray exhibit

My kids had a blast! Spent almost 3 hrs there and didnt even see half of the animals. Definitely will b going back to see more!

It was a really nice zoo. I got to see the polar bear.

Such an amazing place for children! Its clean, well organized and diverse,, both in animals and available activities. The children learn about animals, but also to respect the world we live in, they get healthy exercise and fresh air, they are encouraged to ask questions and find answers. So worth the money!

The level of courtesy here has plummeted since covid. The staff have become rude, unaccommodating, awful people. I get that they are stressed. We all are. I paid full price for a relaxing day at the zoo to escape all this madness in our lives right now. My family and I were treated worse than the animals in their zoo. Dont bother. Find a nice park and take a walk with your family. Dont waste your money here. You wont get the escape you are craving from this outing.

Theyre open, set up times to come. That was easy. Some stuff closed like the snake area or anything close quarters. There is a million bees though. They should really do something about it. Have a bee allergy could be very scary.

First time there and I loved it! I am older but was able to walk almost the entire Zoo. Almost all the animals were out. Rode the train and sky-view tram. Little wait time and Covid approved! They even have a coffee bar so I could have my iced mocha! Everyone takes good care of this Zoo, its a very clean! Will be going back.

Even though some of the exhibits were closed due to Covid-19, the zoo was AMAZING! So much to see and the animals were very active!

I would love to give them 5 stars but most of the animals were not available. I payed good money to go see animals i need a little more then just not available. And non of the food stands were open/so due to that they charge $3.75 for a 20oz bottle of water/soda. We did find 1 stand open in Africa we got 2 sodas for $wait for it 20.00 ( I payed cuz I didnt have any cash of course). I think this is just wrong so bring food and drinks if you are plaining a nice day with kids otherwise they will die from hunger and dehydration.

Was a great few hours, a must see, lots of helpful staff, good weather today I like the Mahomes shirt on the Polar Bear statue, never get tired of looking at the Penguins, the gorilla look bored today.

I love going to the zoo. Its fun seeing the animals and learning about them too! The only downside is I dont like seeing them in captivity.

They take Covid seriously. We had a great time although not all of the exhibits are open. It is worth going to!

Love this zoo. We get the free admission postcard several times a year so thats extra incentive to go. Platinum ride pass is a time and weary foot saver. The skyway is not for those who dont like heights. Very enjoyable way to spend 5 hours.

My children and I had a blast. A great place to spend the morning and afternoon. The new elephant exhibit was awesome! And my personal favorite is the penguins.

One of the regions best zoos. However COVID has also affected it with some displays taken down as a result. But still with it. All rides are open except the boat ride. I recommend the sky lift.

One of the best zoos Ive been to! My toddler loved it as well, especially the misters to run through to cool off. The animals looked very well cared for with ample space. Our favorite part was the new elephant exhibit!

There are a wide variety of animals to view and the zoo continues to add new exhibits and renovate some of the older ones. The sprawling zoo makes for a lot of walking between areas (getting to and from the Africa area can be burdening in the hot and humid summer days if you dont pay to take the tram, for example). All and all it is an enjoyable zoo you can explore in one well planned day.

Great zoo. Very spacious. The africa section is awesome. Tram, train, and sky lift were open and great. The boat was not open.

I love you zoo seeing all the animals that I dont usually get to see is such and enjoyment! I love the polar bear, stingray bay, lions, tigers, gorillas, wish we had bears and eagles would be amazing. Hope you enjoy the zoo as much as I do ?

We love the zoo! It’s such a fun way to spend the day. We enjoy taking our niece here every chance we get. The sky view is a super cool feature, feeding the goats is so fun, and petting the sting rays is so exciting and educational! Check this out if you have young kiddos, a day off, or just want to get out of the house! We have fun and we’re grown adults!

I might be biased how much Ive been to Omaha, but its definitely not in the same level. The animals are spaced far apartand some of the enclosures (like the leapord) seemed small for their animals. Some parts of the zoo are really isolated and require a lot of backtracking. If youre in town its a nice visit, but I wouldnt travel for it.

The Kansas City Zoo is great but when I see parents letting there kids throw stuff into the cages, trying to mess with the animals and not disciplining them. So when animals bite the kids or something the parents shouldnt complain when they let there kids tail the wild animals letting them do what they want. Smh. When they let there kids throw stuff into the cages that a wild animal shouldnt eat and get them sick. Just says a lot about people and how they teach there kids.

KC zoo is a wonderful zoo. Things are spaced out but they have many options for shortening your walk. A sky-lift, train and tram! The penguins are our favorite!

Not expensive for residents. Huge with lots of room for the animals, frequent water fountains and bottle filling stations, and bathrooms. Recommend a visit!

This zoo is beautiful. It’s rather large, its clean, plenty of animals, places to rest, eat, and various options for transportation throughout the zoo. The staff was very welcoming and kind. I truly enjoyed my stay and will go back in the colder months. Unfortunately, a few food shops were closed as well as some of the exhibits. I really feel like you shouldn’t have to pay full price with this but you do. Also, the cashiers at the Rafiki Restaurant hate their jobs, which is really annoying. BUT overall I enjoyed my visit and will go again.

Great place to go, even in pandemic conditions. Lots of outdoor space. Masks indoors and in areas where one cannot distance oneself from others.

They had some of the rides and the playground closed but it was great. We had some fun

The zoo was pretty good, still fairly packed if your wanting to social distance this isnt the place for you. Alot of the animals werent visible, not the zoos fault as they are live animals and can go where they please in their exhibits. As with any big venue the are pricey on food and drinks.

We had so much fun at the zoo today! A lot was closed/blocked off due to Covid but that was to be expected, as the website clearly tells you before buying your tickets. The giraffes were not out to be seen today which was disappointing but I’m sure there was a good reason for it. Plenty of other animals to see.TO THE PEOPLE LEAVING NEGATIVE REVIEWS DUE TO “PEOPLE NOT WEARING MASKS:”You do not have to wear a mask outside. This is not required by law. You have to wear a mask in public places indoors. Please educate yourself and stop taking it out on the zoo that they’re not doing their job. The zoo is mainly outdoors. Even so, 75% of people I saw today chose to wear a mask outside. 100% of people inside the bathrooms, restaurants and gift shops, were wearing a mask. It was easy to keep a 6 ft distance. Plenty of hand sanitizer placed all around the zoo. Absolutely no complaints there.

It was great, not too busy and the perfect weather. Some of the exhibits were not available due to the health concerns or other rotations. That was okay because we just went to run the kids into the ground for the day

Despite the requirement to purchase a timed ticket to enter the zoo, it is extremely crowded as the end time is not enforced. Because its November, much of Africa was quiet (too cold for all giraffes, most elephants). The tram is still the best option for getting to/from Africa in a socially-distanced way (walkways were very narrow and over-crowded). Although we recommend the tram, be prepared to wait 45-60 minutes for a ride (trams are only operating at 25-50% capacity). We were surprised how many people were in the park, still very crowded despite COVID. It is possible to still go and practice safe distancing, although most are not. We noticed that about 40-50% adults were wearing masks, despite signage urging the public to do so. Due to overcrowding and availability / liveliness of animals that were present, we were a little disappointed.

Nice small and simple zoo. Not world class but easily accessible and low stress. Great for families or those looking to get away for a few hours.

Really nice zoo but currently under construction so it should be awesome when everything is finished later this year. The chair lift around the giraffes was really cool but there isn’t much in the middle of that ride. The penguins and cats were really cool and they have quite a few elephants.

The KC zoo is always one of our favorite activities. Theres something to enjoy for all ages. The penguin exhibit has a mothers room which is incredibly helpful for new or nursing mothers!

We loved the park. The exhibitions were clean and like always, some animals were asleep as other were clearly visible. My children had a great time and we all enjoyed our time at the zoo.

Great visit, but it was definitely hot so wear cooling clothes, comfy shoes & a hat/shades to block the sun. My bestfriend & I also rented a wagon so that we may put our coolers & bag in that. Bring plenty of water & definitely have extra money so that you can take the tram for transportation of needed. Most indoor exhibits were closed except the penguins.

Big enough zoo to mostly social distance. Theyve got arrows painted on ground to signify one way traffic but some people are oblivious. Theres quite a few indoor attractions closed, along with boats. Tram, train, and sky safari is going and sanitized between riders.

Is a beautiful day on November 16th I went to the zoo and they let me and my daughter in for free because they had extra passes cant beat it best customer service best zoo in the world

Everyone was professional, polite, helpful and cared well for the animals. I took my 5 young girls and we were all disappointed not to see the lions, tigers, giraffes and polar bear(s). Otherwise, our trip to the KC Zoo was amazing!

The socially distanced zoo is about 10X better than a zoo normally. Parking is great, the times entrance means no lines,there arent a whole bunch of screaming children everywhere, people are more polite and let you see the exhibits rather than pushing you along. The animals seem less stressed. I would pay double the rate to keep it socially distanced.

It was hot with masks but still a blast! I was saying the keeper talks and shoes were not running, but they had plenty of interactive options for smart phones if you wanted! I loved that they had free-roaming kangaroos! Most zoos have peacocks, this one has kangaroos.The only indoor exhibits that were open were the penguins and the rainforest (with the frogs and macaws). The carousel wasnt running. Masks were required to enter and indoors but not when you were just wandering around social distancing.

Love all the renovations. There seems to always be something new and exciting. Great outdoors family outing

We signed up for an appointment to go to Boo at the Zoo on Halloween with some family. The only hiccup we has was when a trolley worker assured our entire family that we could ride and when we got to the front of the line we were told we could only have 2 adults so the lady who looked like she was in charge made me walk to Africa opposed to keeping her associates word. That may have been the rules but an exception should have been made. This woulf have made our visit 5 star.