I LOVE this place. My two children have been a member for 1.5 years. I have seen such an improvement with their mobility, following instructions and overcoming their fears. The staff is always friendly we especially LOVE Mr. Josh! He’s such burst energy and a ray of light. My kids love him! I have also discovered my child is into gymnastics from these classes.... so happy to have found a place that my kids love!The cancellation policy for me has not been an issue. They have always honored there policy with us. We have NEVER had an issue. I believe at one point I saw signs in the gym “requesting 24 hour notice to sign up for a make-up class” I assume parents were just showing up with their children thinking they could just walk in.Two thumbs up!!

Thank you for organizing 3rd birthday party for our son. He and his little friends had fantastic time and parents had a lot of fun too. The Staff did amazing job and all our guests were impressed. There was a lot of activities and games for kids, they were kept occupied all the time. We had 2 hours party, which was just right. I highly recommend it!

Friendly staff!! Perfect substitute for a daycare. Staff is very friendly and children are not forced to join in on activities if they don’t want to or just too shy.

Terrible cancellation policy! They make up their own rules around fees, policies, etc. AND our son got severely sick, our pediatrician said it was most likely from the plastic balls. Stay away from this place, avoid it! It’s a waste of time and money.

Great party for my 4 year old. Kids had so much fun! highly recommended!

The staff is AMAZING! Classes are great!! my little one looks forward to coming to class every week!!!!

Simply a nightmare. I was wrongfully charged (billed twice days apart) and it took multiple visits and voicemails to get the refund over a month later. During the conversations in the past weeks with the trainers (who double as office staff) i comminicated that i wanted to cancel the membership due to the untimelyness of my refund. Just 2 days ago i was charged again for December 25 days after informing them of my cancellation. Of course i brought the charge to their attention and was informed for the first time that i need fill out a cancellation request form and i would not recieve a refund, stuck paying for a month that my daughter will not be participating in. Disputing the Charge with my CC.

My wife has been trying to cancel for sometime now (2 month) they billed those two month. It was a battle to get them to cancel the Autopay. There is another hurdle to get the refund for October. Keep in mind my daughter hasnt attended since mid August.... we still have sessions because they keep billing.

One issue is the cancellation policy. One other problem we had back in 2016 was that a couple of staff appear to be judgmental/unfriendly towards my son at the time. My son, then only 3 year old, who might have been going through emotional phrases at the time, was not participating and didnt respond to questions. They showed their displeasure very obviously on their face. My son refused to go to my gym Hoboken after 2 classes. I attempted to cancel and had to pay $115 something for the remaining session. I am not sure if these staff are still there and I hope things are better these days.

I love this gym. Great layout, nice cardio equipment, great areas for stretching and doing strength training, awesome room for classes (yoga,spin, Trx). It is over priced. Thats the only downfall! $70 a month with $200 fee or $90 a month with no fee. I was paying $30 a month for golds gym and they had all the same things!!

Horrible cancellation Policy! We moved and were no linger in the area to attend classes and in their policy they require you pay for 4 more additional classes even if you have MOVED out of the area and cannot attend.

As others mentioned, their cancellation process is specifically designed to get at least one or more extra payments of $115, beyond the 12 week commitment. If you want to freeze - the freeze takes 30 days to process (theres no reason for it to take this long other than to continue to bill you), and if you want to cancel - they require that you make at least one more payment before canceling. Really?! This gym is harder to quit than adult gym.And you lose all your make-up classes if you cancel - even though theyve already been paid for.My kid got sick after every class so even though he liked it (thats why its not a one-star review), I am pulling him out during the flu season and they are literally making it impossible for me to use any of his make-up classes.Ive been trying to get a hold of the owner for days now without any luck. Employees have been responsive.

I dont have experience. But I love gimnastic