A good arcade for kids and family fun. You can play for tickets to get prizes, host parties, or just play arcade games. There’s only two arcades like this in Hilo and the other is located in the mall. So this is a little better because it’s not in the mall lol There’s also a few restaurants next door.

I love going to Fun Factory. Its a fun place to relax and have fun playing the games and buying toys for the kids.

Clean store and friendly staff. Had my daughters party there which was now held in the food court. Excellent games and redemption prizes to choose from. My daughter had her guest had so much fun. Table and staff sets up tables and cleans up after we took extra pizza and gifts home. Easy and simple. Love Fun Factory. Book your party. It’s so easy and for the price it was well worth it. We do 3 parties a year and so does my sister and her kids. Thank you Fun Factory. You make it so easy. Way to go

One of the 2 arcades in hilo and kind of the best because it has some good arcade games there

Went for a date night on Valentines Day. Had fun playing air hockey, shooting hoops and playing the rolling ball game. We also tried the claw machine and of course didnt win but its to be expected. Very fair prices. the young woman who helped us was very sweet and it was fun to pick out prizes with the tickets we won. Total inner child fun. We also beat the boss together in the ninja turtles game. Romantic :)

Helpful staff! You can still have birthday parties with them, which they can reserve tables in the food court. Having access to the food court with a newly opened up interior wall made it very convenient and not so hectic when trying to have a party in the game room like before. Small game room but enough fun for the keikis.

Love the new updated area! Access to the food court is a huge plus!!

This place is great for the younger kids cus they get games for them . unlike Tilt, the games there are more for older kids. This is our go to, my kids love it. They get great prices too for cheap

The manager Meialani waa an absolutely amazing and patient. Her crew made me laugh

Daughter had a wonderful time

Horrible for parents, best place ever for kids lol

Great place to play video games, get a 4.0 and get 40 free tokens, get a 3.0 and get 20 free tokens!! Great IDEA!

Awesome to have fun and be a kid

Wonderful place for a family fun night. Games for all ages, reasonably priced and helpful staff.

Nice and friendly employees. Decent game selections for the size of the place. Small seating area for a kids party.

Loved it. Always a good time with my kids here.

AWESOME PLACE. A little to pricey though.

Always good to come here.

Fun games for a wide age range. Not too many ride type for young children. The prize selection is big. Some games offer a jackpot of 2000 tickets, a young kid won it 3 times while we were there.

I enjoy it the new games are awesome, prizes are good, its worth having birthday parties there

Decent place to take your kids would be good if it was a little bigger

Manager is a very friendly and helpful Gentleman. Staff are always helpful and polite. Clean environment with new games arriving often. Great place for kids parties. A real entertainment asset to the Hilo Community.

Children enjoy

Great customer service

We attended a birthday party here and the staff were so friendly, the birthday packages seem like a great deal and the kids really had a lot of fun.

We were there Saturday, May 13th, and the manager was amazing with the kids, and super helpful.

Its so much fun!! I enjoy going here so much - and my fiancé loves it too!!

Kids loved it!!!

Its a fun place to play arcade games but the prices are too overpriced. With all games going no lower then 4.4 credits and up. If you dont have more than $50 , you wont be staying for too long.

Fun place for the kids

It was nice

Could make parts

Fun

Very friendly staff, clean facility, just a tad bit small and limited on games available. None of the limited availability stop me from returning!

Like gambling but you never win .