The hotels itself is very nice and their customer service staff have been incredibly nice and helpful!. However the spa staff is the polar opposite. I would recommend this hotel but not their spa.I ABSOLUTELY WILL NOT RECOMMEND YOUR SPA. YOUR CUSTOMER SERVICE PERSON WAS COMPLETELY RUDE. Save your time and money and go to MASSAGE ENVY! @GrandoverResort

Lovely spa day!!! Vegan option was not hard but could be better. I had a beautiful salad and asked them to just give me all the veggies they had available in place of the meat. I wound up with some awesome artichokes!!! My pedicure was lovely and I truly had an amazing service. I will return again and bring some friends.

This really is a great secret get-a-way. My husband and I live about two hours and have frequently visited nice facilities. This is a great place for couples to have a stay-cation. Love the indoor pool. Every employee has been so nice and willing to help with any needs. I’ve definitely spent a whole lot more and got a whole lot less. The decor is beautiful and for a minute you get to escape the cares of the busy world around you!

The honor of working here what do they call me back or not that remains to be seen

Wonderful resort staff is very helpful. Love the atmosphere there clean and tidy.

Beautiful Spa, and Restaurant.Food delicious.

Great place! Very nice live music on weekend evenings, great food, wonderful atmosphere.

The Spa at the Grandover is clearly the best in Greensboro, with gorgeous decor, knowledgeable and talented service providers, and an unbeatable physical plant including sauna, steam room, a choice of relaxation rooms, a jacuzzi, and indoor & outdoor swimming pools with a nice mix of sunny and shady spots. Theres also full restaurant & bar service poolside. The Grandover was also the only spa with enough staff to accommodate two services for two people with two days notice. Highly recommended!

Omg I am just speechless about the Grandover!!!! Everything and everyone were amazing!! Everyone needs to experience getting pampered ! Food was great!!!

This is a wonderful Spa. They treat you well, and the surroundings are beautiful (they updated their facility sometime last year). Today I enjoyed a Swedish massage, a Purification facial and a Deluxe pedicure. I was like I was on vacation, but since I am a local, it was a Staycation! I hope to return as it made me feel relaxed and special today.

Very disappointed w/ our massages July 1, 2019.I want to preface this review by saying that my hsb and I love visiting this resort, bc it has 2 very beautiful golf courses, a nice little deli to eat after golf, (we didnt eat in the other resturant) the staff is over-the-top cordial, the grounds are beautiful; the beds are really comfortable; theyve renovated their spa & pool area. Its just 1 hr 15min f/ where we live, so its very convenient. Its a great place for us to go and relax.Re our massages, I do not want to mention the girls name, but we both were so disappointed with our massages; we had them back-to-back, bc there wasnt any availability for 2 females during our available time. My hsb, who booked a 50min deep tissue was first, then I had the volcanic stones massage, and followed after him. We both had the same opinion; his deep tissue was anything but deep; her touch was way too light and there wasnt any continuity according to him.... meaning no continuous strokes.Actually, I can only speak of myself; my locker malfunctioned, so I was 3 mins late getting in the room, which was not my fault, bc I had to get someone to open my locker., but she still stopped after 50 mins. Her touch was too light and there was no continuity.... too much time was lost either getting the stones in/out of the container or either getting the massage cream on her hands. She seemed to move at a snails pace.Anyway, there was one stroke on each extremity w/ the a stone in an upward motion.... nothing on the feet and a gentle touch on the hands; nothing on the neck or face, but she did okay on the back. Were not likely to use their spa services again. But, well go back to golf.

Great relaxing day. Massage and facial were wonderful!

Its was a pleasant and soothing experience.

Great day at the Grandover

Awesome experience. Massage ranked in my top 10

We couldnt get in to get a massage but we sat by the pool, are fruit and talked until it was dark. We were sooo relaxed.

Potato salad was to good

Wonderful & peaceful experience

Could not be better.... cant wait to go back.

Great place to visit

This place is FAR from a resort...I just returned from there for a wedding weekend. For starters, the golf course had the amenities of a good golf course, however, the course was in terrible condition. I will say that there has been some lack of rain in the last month or so, but other golf courses seem to do ok. The fairways were absolutely scorched. Giant dead patches. Lets just say there was more dead burnt areas than acceptable fairways. No cart girl, and no water available on the course. During a 90 degree day with high humidity, that can become annoying quick.After the round of golf and before the wedding, I went to the bar with my girlfriend to have a drink and relax. We got there and there was 2 other people at the bar, so it was not busy. The bar tender who could obviously feel our presence and know we were standing there waiting for a drink (because we were standing right in front of him), just continued to keep his head down and do some paper work for what seemed like 5 minutes. If youre in the middle of something, fine, but at least acknowledge our presence. Other people started to show up for drinks before the wedding, and this guy was so slow and in over his head. Its like he had never dealt with more than a handful of people at the bar at once.The food at the wedding was terrible. I had steak, and it was so dry and hard to chew, I literally could not get a bite down without having to take a swig of water with it. I forced half of it down just to get something in my belly for the alcohol. I certainly did not enjoy it. I did not hear the best reviews on the salmon or chicken as well. The staff serving the food seemed to be really confused as to who was getting what as well.The cherry on the weekend was my room. The air conditioning did not work. I had it on full blast and the room just did not get any cooler. That made for a HORRIBLE night sleep during a weekend of 90 degree weather. Not to mention, it wasnt exactly comfortable being in a suite for a wedding and sitting in there. When I checked out the next morning, I told the front desk about the AC. Expecting some sympathy and perhaps a discount on my room since I was paying $200 bucks to sleep in a sauna, they seemed to care less. They said that they had heard there had been issues in a bunch of the rooms. With this knowledge, they still booked all the rooms at full price. Many of the people I know from the wedding said theirs did not work as well. I could have gotten a better night sleep and a more empathetic response from the reception of a super 8 motel. That was what REALLY got to me. I had basically just told them my stay was miserable, they knew I was probably right bc they knew there was an issue, and they just didnt care to make it right or offer any means of making it better. The manager was standing right there and heard all of this and did and said NOTHING to offer an apology in any way.This place is lost and has no idea what it means to be a resort. I have absolutely no desire to ever return there. If you are looking for a weekend to spend an extra buck to have a good time, look elsewhere. Im not the type to rip an organization on a review, but I was so blown away by the lack of giving a care, that I felt other people needed to be warned.

This is the best kept secret in Greensboro, NC!